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data-renderer-start-pos='2'><strong data-renderer-mark='true'>Update Jira Cloud Migration Assistant to the latest version</strong></p><p data-renderer-start-pos='63'>We always recommend that you update to the latest version to get all improvements and fixes. In one of the recent releases, <strong data-renderer-mark='true'>version 1.10.17</strong>, we significantly improved migration speed, so it’s important that you upgrade to this version or one of the later ones.</p></div></div><p data-renderer-start-pos='326'>The Jira Cloud Migration Assistant is an app available for Jira Server and Data Center. </p><h2 id='Supported-versions' data-renderer-start-pos='416'>Supported versions</h2><p data-renderer-start-pos='436'>The assistant is pre-installed in these versions:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='489'>Jira 8.14 and later</p></li><li><p data-renderer-start-pos='512'>Jira Service Management 4.14 and later</p></li></ul><p data-renderer-start-pos='554'>You can install it manually in these versions:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='604'>Jira Core Server 7.6, or later</p></li><li><p data-renderer-start-pos='638'>Jira Software Server and Data Center 7.6, or later</p></li><li><p data-renderer-start-pos='692'>Jira Service Management Server and Data Center 3.9, or later</p></li></ul><p data-renderer-start-pos='756'>If you're on an unsupported Server or Data Center version and don't have active maintenance on your server license (which is required to upgrade), you can use a free trial license to upgrade in preparation for your migration. <span><a href='https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn how to migrate to cloud with an expired Server license</a></span></p><h2 id='Before-you-begin' data-renderer-start-pos='985'>Before you begin</h2><p data-renderer-start-pos='1003'>Here’s some prerequisite information:</p><h3 id='Allowlist-Atlassian-domains-and-IP-addresses-in-your-network' data-renderer-start-pos='1042'>Allowlist Atlassian domains and IP addresses in your network</h3><p data-renderer-start-pos='1104'>If your Jira Server or Data Center instance is behind a firewall, you need to allow access for domains and IP addresses needed by the assistant. <span><a href='https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn more about IP addresses and domains</a></span></p><h3 id='No-downtime-or-restart-needed' data-renderer-start-pos='1252'>No downtime or restart needed</h3><p data-renderer-start-pos='1283'>The migration assistant is a Marketplace app. You can install it without restarting your Jira instance. It also doesn’t require downtime or Jira backups – if the installation fails, it won’t affect your Jira instance.</p><h3 id='Limited-recovery-support--Data-Center-only-' data-renderer-start-pos='1502'>Limited recovery support (Data Center only)</h3><p data-renderer-start-pos='1547'>The Jira Cloud Migration Assistant supports limited recovery in the case of a server failure during migration. To maximize recovery capabilities, we recommend only running one migration at a time per two Data Center nodes.</p><p data-renderer-start-pos='1771'>In the case of a server failure during migration, the assistant will:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='1844'><strong data-renderer-mark='true'>if the server failure occurs during export</strong>, automatically recover the migration up to two times, as long as there are two Data Center nodes per migration and both don’t crash at the same time</p></li><li><p data-renderer-start-pos='2039'><strong data-renderer-mark='true'>if the server failure occurs during import</strong>, automatically recover the migration an unlimited number of times, as long as there are two Data Center nodes per migration and both don’t crash at the same time</p></li></ul><p data-renderer-start-pos='2247'>In the event that all Data Center nodes crash, then recovery (as outlined above) isn’t guaranteed. However, recovery may still be possible if one node (per migration) is restarted within three minutes.</p><h2 id='Install-the-Jira-Cloud-Migration-Assistant' data-renderer-start-pos='2450'>Install the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos='2494'>To install the assistant:</p><ol class='ak-ol' data-indent-level='1' start='1'><li><p data-renderer-start-pos='2523'>In Jira Server or Data Center, go to <strong data-renderer-mark='true'>Administration > Manage apps</strong>.</p></li><li><p data-renderer-start-pos='2593'>Select <strong data-renderer-mark='true'>Find new apps</strong>.</p></li><li><p data-renderer-start-pos='2618'>Search for <strong data-renderer-mark='true'>Jira Cloud Migration Assistant</strong>.</p></li><li><p data-renderer-start-pos='2664'>Select <strong data-renderer-mark='true'>Install</strong>.</p></li></ol><h2 id='Update-the-Jira-Cloud-Migration-Assistant' data-renderer-start-pos='2683'>Update the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos='2726'>To update the assistant:</p><ol class='ak-ol' data-indent-level='1' start='1'><li><p data-renderer-start-pos='2754'>In Jira Server or Data Center, go to <strong data-renderer-mark='true'>Administration > Manage apps</strong>.</p></li><li><p data-renderer-start-pos='2824'>Select <strong data-renderer-mark='true'>Manage apps</strong>.</p></li><li><p data-renderer-start-pos='2847'>Search for <strong data-renderer-mark='true'>Jira Cloud Migration Assistant</strong>.</p></li><li><p data-renderer-start-pos='2893'>Select <strong data-renderer-mark='true'>Update</strong>.</p></li></ol><h2 id='Open-the-Jira-Cloud-Migration-Assistant' data-renderer-start-pos='2911'>Open the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos='2952'>To open the assistant:</p><ol class='ak-ol' data-indent-level='1' start='1'><li><p data-renderer-start-pos='2978'>In Jira Server or Data Center, go to <strong data-renderer-mark='true'>Administration > System > Migrate to Cloud</strong>.</p></li><li><p data-renderer-start-pos='3062'>You’ll see a home screen similar to this one:</p></li></ol><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/6k516Zj8mEU2i15tFCO3dl/5ed3a2413f346ecb5a91440a49c90886/image_JCMA_LandingPage' alt='Home screen of the Jira Cloud Migration Assistant.'></div></div></div><p data-renderer-start-pos='3112'>To learn more about each card, see:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='3151'><strong data-renderer-mark='true'>Assess and prepare your apps:</strong> <span><a href='https://support.atlassian.com/migration/docs/prepare-and-migrate-your-apps-to-cloud/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>App assessment and migration</a></span></p></li><li><p data-renderer-start-pos='3186'><strong data-renderer-mark='true'>Assess and prepare your users:</strong> <span><a href='https://support.atlassian.com/migration/docs/assess-and-prepare-your-users-for-migration/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Assess and prepare your users for migration</a></span></p></li><li><p data-renderer-start-pos='3222'><strong data-renderer-mark='true'>Review all email domains:</strong> <span><a href='https://support.atlassian.com/migration/docs/review-users-to-trust-email-domains/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Review users to trust email domains</a></span></p></li><li><p data-renderer-start-pos='3253'><strong data-renderer-mark='true'>Migrate your data: </strong><span><a href='https://support.atlassian.com/migration/docs/migrate-jira-data-using-the-jira-cloud-migration-assistant/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Migrate data using the assistant</a></span></p></li></ul><hr role='presentation'><h2 id='More-information-and-support' data-renderer-start-pos='3278'>More information and support</h2><p data-renderer-start-pos='3308'>We have a number of channels available to help you with your migration.</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='3383'>For more migration planning information and FAQs, visit the <a data-testid='link-with-safety' href='https://www.atlassian.com/migration/cloud' title='https://www.atlassian.com/migration/cloud' data-renderer-mark='true' class='sac-adf-1rn59kg'>Atlassian Cloud Migration Center</a>.</p></li><li><p data-renderer-start-pos='3480'>Have a technical issue or need more support with strategy and best practices? <a data-testid='link-with-safety' href='https://confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html' title='https://confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html' data-renderer-mark='true' class='sac-adf-1rn59kg'>Get in touch</a>.</p></li><li><p data-renderer-start-pos='3575'>Looking for peer advice? Ask the <a data-testid='link-with-safety' href='https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration' title='https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration' data-renderer-mark='true' class='sac-adf-1rn59kg'>Atlassian Community</a>.</p></li><li><p data-renderer-start-pos='3632'>Want expert guidance? Work with an <a data-testid='link-with-safety' href='https://www.atlassian.com/partners/migrate' title='https://www.atlassian.com/partners/migrate' data-renderer-mark='true' class='sac-adf-1rn59kg'>Atlassian Partner</a>.</p></li></ul><p data-renderer-start-pos='3689'>Support for Atlassian Server products ends in February, 2024. Learn more about the <a data-testid='link-with-safety' href='https://www.atlassian.com/migration/assess/journey-to-cloud' title='https://www.atlassian.com/migration/assess/journey-to-cloud' data-renderer-mark='true' class='sac-adf-1rn59kg'>Server end of support timeline</a>.</p></div></div></div>","cacLastModifiedContent":null,"collectionId":"33IzqiSpqBy6C4lN6r2ItZ","collections":[{"id":"3i4joSV0z6xqB6d3jSukj5","pageType":"Documentation","title":"Plan your Cloud migration","description":"Documents to help you prepare to migrate your Atlassian Server or Data Center products.","url":"/migration/docs/plan-your-cloud-migration/"},{"id":"6KJTWnjJswQtZJbIp3Km1O","pageType":"Documentation","title":"User management and migration","description":"Information on user management in Atlassian Cloud and strategies to migrate your users.","url":"/migration/docs/user-management-and-migration/"},{"id":"7cXOREgOMV4bLZ51LqZ7uB","pageType":"Documentation","title":"App assessment and 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clip-rule=\"evenodd\" d=\"M12 22C9.34784 22 6.8043 20.9464 4.92893 19.0711C3.05357 17.1957 2 14.6522 2 12C2 9.34784 3.05357 6.8043 4.92893 4.92893C6.8043 3.05357 9.34784 2 12 2C14.6522 2 17.1957 3.05357 19.0711 4.92893C20.9464 6.8043 22 9.34784 22 12C22 14.6522 20.9464 17.1957 19.0711 19.0711C17.1957 20.9464 14.6522 22 12 22V22ZM12 11.375C11.6685 11.375 11.3505 11.5067 11.1161 11.7411C10.8817 11.9755 10.75 12.2935 10.75 12.625V15.75C10.75 16.0815 10.8817 16.3995 11.1161 16.6339C11.3505 16.8683 11.6685 17 12 17C12.3315 17 12.6495 16.8683 12.8839 16.6339C13.1183 16.3995 13.25 16.0815 13.25 15.75V12.625C13.25 12.2935 13.1183 11.9755 12.8839 11.7411C12.6495 11.5067 12.3315 11.375 12 11.375ZM12 9.96875C12.4558 9.96875 12.893 9.78767 13.2153 9.46534C13.5377 9.14301 13.7188 8.70584 13.7188 8.25C13.7188 7.79416 13.5377 7.35699 13.2153 7.03466C12.893 6.71233 12.4558 6.53125 12 6.53125C11.5442 6.53125 11.107 6.71233 10.7847 7.03466C10.4623 7.35699 10.2812 7.79416 10.2812 8.25C10.2812 8.70584 10.4623 9.14301 10.7847 9.46534C11.107 9.78767 11.5442 9.96875 12 9.96875Z\" fill=\"currentColor\"></path></svg></span></div><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"2\"><strong data-renderer-mark=\"true\">Update Jira Cloud Migration Assistant to the latest version</strong></p><p data-renderer-start-pos=\"63\">We always recommend that you update to the latest version to get all improvements and fixes. In one of the recent releases, <strong data-renderer-mark=\"true\">version 1.10.17</strong>, we significantly improved migration speed, so it’s important that you upgrade to this version or one of the later ones.</p></div></div><p data-renderer-start-pos=\"326\">The Jira Cloud Migration Assistant is an app available for Jira Server and Data Center. </p><h2 id=\"Supported-versions\" data-renderer-start-pos=\"416\">Supported versions</h2><p data-renderer-start-pos=\"436\">The assistant is pre-installed in these versions:</p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"489\">Jira 8.14 and later</p></li><li><p data-renderer-start-pos=\"512\">Jira Service Management 4.14 and later</p></li></ul><p data-renderer-start-pos=\"554\">You can install it manually in these versions:</p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"604\">Jira Core Server 7.6, or later</p></li><li><p data-renderer-start-pos=\"638\">Jira Software Server and Data Center 7.6, or later</p></li><li><p data-renderer-start-pos=\"692\">Jira Service Management Server and Data Center 3.9, or later</p></li></ul><p data-renderer-start-pos=\"756\">If you're on an unsupported Server or Data Center version and don't have active maintenance on your server license (which is required to upgrade), you can use a free trial license to upgrade in preparation for your migration. <span><a href=\"https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how to migrate to cloud with an expired Server license</a></span></p><h2 id=\"Before-you-begin\" data-renderer-start-pos=\"985\">Before you begin</h2><p data-renderer-start-pos=\"1003\">Here’s some prerequisite information:</p><h3 id=\"Allowlist-Atlassian-domains-and-IP-addresses-in-your-network\" data-renderer-start-pos=\"1042\">Allowlist Atlassian domains and IP addresses in your network</h3><p data-renderer-start-pos=\"1104\">If your Jira Server or Data Center instance is behind a firewall, you need to allow access for domains and IP addresses needed by the assistant. <span><a href=\"https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more about IP addresses and domains</a></span></p><h3 id=\"No-downtime-or-restart-needed\" data-renderer-start-pos=\"1252\">No downtime or restart needed</h3><p data-renderer-start-pos=\"1283\">The migration assistant is a Marketplace app. You can install it without restarting your Jira instance. It also doesn’t require downtime or Jira backups – if the installation fails, it won’t affect your Jira instance.</p><h3 id=\"Limited-recovery-support-(Data-Center-only)\" data-renderer-start-pos=\"1502\">Limited recovery support (Data Center only)</h3><p data-renderer-start-pos=\"1547\">The Jira Cloud Migration Assistant supports limited recovery in the case of a server failure during migration. To maximize recovery capabilities, we recommend only running one migration at a time per two Data Center nodes.</p><p data-renderer-start-pos=\"1771\">In the case of a server failure during migration, the assistant will:</p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1844\"><strong data-renderer-mark=\"true\">if the server failure occurs during export</strong>, automatically recover the migration up to two times, as long as there are two Data Center nodes per migration and both don’t crash at the same time</p></li><li><p data-renderer-start-pos=\"2039\"><strong data-renderer-mark=\"true\">if the server failure occurs during import</strong>, automatically recover the migration an unlimited number of times, as long as there are two Data Center nodes per migration and both don’t crash at the same time</p></li></ul><p data-renderer-start-pos=\"2247\">In the event that all Data Center nodes crash, then recovery (as outlined above) isn’t guaranteed. However, recovery may still be possible if one node (per migration) is restarted within three minutes.</p><h2 id=\"Install-the-Jira-Cloud-Migration-Assistant\" data-renderer-start-pos=\"2450\">Install the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos=\"2494\">To install the assistant:</p><ol class=\"ak-ol\" data-indent-level=\"1\" start=\"1\"><li><p data-renderer-start-pos=\"2523\">In Jira Server or Data Center, go to <strong data-renderer-mark=\"true\">Administration > Manage apps</strong>.</p></li><li><p data-renderer-start-pos=\"2593\">Select <strong data-renderer-mark=\"true\">Find new apps</strong>.</p></li><li><p data-renderer-start-pos=\"2618\">Search for <strong data-renderer-mark=\"true\">Jira Cloud Migration Assistant</strong>.</p></li><li><p data-renderer-start-pos=\"2664\">Select <strong data-renderer-mark=\"true\">Install</strong>.</p></li></ol><h2 id=\"Update-the-Jira-Cloud-Migration-Assistant\" data-renderer-start-pos=\"2683\">Update the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos=\"2726\">To update the assistant:</p><ol class=\"ak-ol\" data-indent-level=\"1\" start=\"1\"><li><p data-renderer-start-pos=\"2754\">In Jira Server or Data Center, go to <strong data-renderer-mark=\"true\">Administration > Manage apps</strong>.</p></li><li><p data-renderer-start-pos=\"2824\">Select <strong data-renderer-mark=\"true\">Manage apps</strong>.</p></li><li><p data-renderer-start-pos=\"2847\">Search for <strong data-renderer-mark=\"true\">Jira Cloud Migration Assistant</strong>.</p></li><li><p data-renderer-start-pos=\"2893\">Select <strong data-renderer-mark=\"true\">Update</strong>.</p></li></ol><h2 id=\"Open-the-Jira-Cloud-Migration-Assistant\" data-renderer-start-pos=\"2911\">Open the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos=\"2952\">To open the assistant:</p><ol class=\"ak-ol\" data-indent-level=\"1\" start=\"1\"><li><p data-renderer-start-pos=\"2978\">In Jira Server or Data Center, go to <strong data-renderer-mark=\"true\">Administration > System > Migrate to Cloud</strong>.</p></li><li><p data-renderer-start-pos=\"3062\">You’ll see a home screen similar to this one:</p></li></ol><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div style=\"text-align:center\"><img style=\"max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px\" src=\"//images.ctfassets.net/zsv3d0ugroxu/6k516Zj8mEU2i15tFCO3dl/5ed3a2413f346ecb5a91440a49c90886/image_JCMA_LandingPage\" alt=\"Home screen of the Jira Cloud Migration Assistant.\"/></div></div></div><p data-renderer-start-pos=\"3112\">To learn more about each card, see:</p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3151\"><strong data-renderer-mark=\"true\">Assess and prepare your apps:</strong> <span><a href=\"https://support.atlassian.com/migration/docs/prepare-and-migrate-your-apps-to-cloud/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">App assessment and migration</a></span></p></li><li><p data-renderer-start-pos=\"3186\"><strong data-renderer-mark=\"true\">Assess and prepare your users:</strong> <span><a href=\"https://support.atlassian.com/migration/docs/assess-and-prepare-your-users-for-migration/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Assess and prepare your users for migration</a></span></p></li><li><p data-renderer-start-pos=\"3222\"><strong data-renderer-mark=\"true\">Review all email domains:</strong> <span><a href=\"https://support.atlassian.com/migration/docs/review-users-to-trust-email-domains/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Review users to trust email domains</a></span></p></li><li><p data-renderer-start-pos=\"3253\"><strong data-renderer-mark=\"true\">Migrate your data: </strong><span><a href=\"https://support.atlassian.com/migration/docs/migrate-jira-data-using-the-jira-cloud-migration-assistant/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Migrate data using the assistant</a></span></p></li></ul><hr role=\"presentation\"/><h2 id=\"More-information-and-support\" data-renderer-start-pos=\"3278\">More information and support</h2><p data-renderer-start-pos=\"3308\">We have a number of channels available to help you with your migration.</p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3383\">For more migration planning information and FAQs, visit the <a data-testid=\"link-with-safety\" href=\"https://www.atlassian.com/migration/cloud\" title=\"https://www.atlassian.com/migration/cloud\" data-renderer-mark=\"true\" class=\"sac-adf-1rn59kg\">Atlassian Cloud Migration Center</a>.</p></li><li><p data-renderer-start-pos=\"3480\">Have a technical issue or need more support with strategy and best practices? <a data-testid=\"link-with-safety\" href=\"https://confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html\" title=\"https://confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html\" data-renderer-mark=\"true\" class=\"sac-adf-1rn59kg\">Get in touch</a>.</p></li><li><p data-renderer-start-pos=\"3575\">Looking for peer advice? Ask the <a data-testid=\"link-with-safety\" href=\"https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration\" title=\"https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration\" data-renderer-mark=\"true\" class=\"sac-adf-1rn59kg\">Atlassian Community</a>.</p></li><li><p data-renderer-start-pos=\"3632\">Want expert guidance? Work with an <a data-testid=\"link-with-safety\" href=\"https://www.atlassian.com/partners/migrate\" title=\"https://www.atlassian.com/partners/migrate\" data-renderer-mark=\"true\" class=\"sac-adf-1rn59kg\">Atlassian Partner</a>.</p></li></ul><p data-renderer-start-pos=\"3689\">Support for Atlassian Server products ends in February, 2024. Learn more about the <a data-testid=\"link-with-safety\" href=\"https://www.atlassian.com/migration/assess/journey-to-cloud\" title=\"https://www.atlassian.com/migration/assess/journey-to-cloud\" data-renderer-mark=\"true\" class=\"sac-adf-1rn59kg\">Server end of support timeline</a>.</p></div></div></div>","metadata":{"id":"dyFjaGJmZa6WQ84OA84SU","type":"sitewideMetadata","publisher":"Atlassian","language":"en-US","license":"Except where otherwise noted, content in this space is licensed under a <a href=\"https://creativecommons.org/licenses/by/2.5/au/\">Creative Commons Attribution 2.5 Australia License</a>.","logo":"https://images.ctfassets.net/zsv3d0ugroxu/4usk6GCfTOCSKCwCQykYIu/34d7ed0904d9a0274fb906f86f51e1e1/Atlassian-vertical-blue-onecolor-rgb.svg","brand":"Atlassian","legalName":"Atlassian Corporation Plc","owns":"Jira Software,Jira Service Management,Jira Work Management,Jira 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data-testid="atlas_link">Assess your users to find invalid and duplicated emails</a></li><li class="pagetree__item "><a href="/migration/docs/fix-invalid-email-addresses/" data-testid="atlas_link">Fix invalid email addresses in simple experience</a></li><li class="pagetree__item "><a href="/migration/docs/fix-duplicated-email-addresses/" data-testid="atlas_link">Fix duplicated email addresses in simple experience</a></li><li class="pagetree__item "><a href="/migration/docs/customize-your-users-in-advanced-experience/" data-testid="atlas_link">Customize your users in advanced experience</a></li><li class="pagetree__item "><a href="/migration/docs/update-users-based-on-the-csv-file/" data-testid="atlas_link">How to edit the CSV file with users</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/prepare-users-for-the-migration/" data-testid="atlas_link">Prepare users for the migration</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/review-users-to-trust-email-domains/" data-testid="atlas_link">Review email domains before the migration</a></li><li class="pagetree__item "><a href="/migration/docs/resolve-duplicate-group-names-to-avoid-permission-escalation/" data-testid="atlas_link">Resolve duplicate group names to avoid permission escalation</a></li><li class="pagetree__item "><a href="/migration/docs/check-if-you-have-enough-cloud-licenses-for-users/" data-testid="atlas_link">Check if you have enough cloud licenses for users</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/set-up-cloud-user-management-for-the-migration/" data-testid="atlas_link">Set up cloud user management for the migration</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/verify-domains-and-claim-managed-accounts/" data-testid="atlas_link">Verify domains and claim managed accounts</a></li><li class="pagetree__item "><a href="/migration/docs/prepare-for-atlassian-guard/" data-testid="atlas_link">Prepare for and set up Atlassian Guard</a></li><li class="pagetree__item "><a href="/migration/docs/choose-the-right-identity-provider-for-the-migration/" data-testid="atlas_link">Choose the right identity provider for the migration</a></li><li class="pagetree__item "><a href="/migration/docs/set-up-user-provisioning-and-sso-for-the-migration/" data-testid="atlas_link">Set up user provisioning and SSO for the migration</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/migrate-users-to-atlassian-cloud/" data-testid="atlas_link">Migrate users to Atlassian Cloud</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/migrate-users-and-groups-before-other-data/" data-testid="atlas_link">Migrate users and groups before other data</a></li><li class="pagetree__item "><a href="/migration/docs/review-product-access-for-migrated-groups/" data-testid="atlas_link">Review product access for migrated groups</a></li><li class="pagetree__item "><a href="/migration/docs/reassign-admins-to-blocklisted-admin-groups/" data-testid="atlas_link">Reassign admins to blocklisted admin groups</a></li><li class="pagetree__item "><a href="/migration/docs/invite-users-to-atlassian-cloud-after-the-migration/" data-testid="atlas_link">Invite users to Atlassian Cloud after the migration</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/prepare-and-migrate-your-apps-to-cloud/" data-testid="atlas_link">App assessment and migration</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/audit-apps-for-your-migration-to-cloud/" data-testid="atlas_link">Audit apps for your migration to Cloud</a></li><li class="pagetree__item "><a href="/migration/docs/assess-and-migrate-apps-with-the-cloud-migration-assistant/" data-testid="atlas_link">Assess and migrate apps with the Cloud Migration Assistant</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/app-specific-migration-guidance/" data-testid="atlas_link">App-specific migration guidance</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/scriptrunner-for-jira/" data-testid="atlas_link">ScriptRunner for Jira</a></li><li class="pagetree__item "><a href="/migration/docs/x-ray-test-management-for-jira/" data-testid="atlas_link">Xray Test Management for Jira</a></li><li class="pagetree__item "><a href="/migration/docs/zephyr-squad/" data-testid="atlas_link">Zephyr Squad</a></li></ul></li><li class="pagetree__item "><a href="/migration/docs/assess-apps-with-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">Assess apps with the Confluence Cloud Migration Assistant</a></li><li class="pagetree__item "><a href="/migration/docs/assess-apps-with-the-jira-cloud-migration-assistant/" data-testid="atlas_link">Assess apps with the Jira Cloud Migration Assistant</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/app-pre-migration-checks/" data-testid="atlas_link">Pre-migration checks for apps</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/app-vendor-checks/" data-testid="atlas_link">App vendor checks</a></li></ul></li><li class="pagetree__item "><a href="/migration/docs/preload-app-data-before-migration/" data-testid="atlas_link">Preload app data before migration</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/jira-confluence-and-bitbucket-pre-migration-checklists/" data-testid="atlas_link">Pre-migration checklists</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/jira-pre-migration-checklist/" data-testid="atlas_link">Jira Cloud Migration Assistant pre-migration checklist</a></li><li class="pagetree__item "><a href="/migration/docs/confluence-pre-migration-checklist/" data-testid="atlas_link">Confluence pre-migration checklist</a></li><li class="pagetree__item "><a href="/migration/docs/plan-your-bitbucket-server-to-cloud-migration/" data-testid="atlas_link">Bitbucket pre-migration checklist</a></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/jira-cloud-migration-assistant/" data-testid="atlas_link">Jira Cloud Migration Assistant</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/migration/docs/what-is-jira-cloud-migration-assistant/" data-testid="atlas_link">What is Jira Cloud Migration Assistant?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/how-jira-cloud-migration-assistant-migrates-data/" data-testid="atlas_link">How Jira Cloud Migration Assistant migrates data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/" data-testid="atlas_link">What gets migrated with the Jira Cloud Migration Assistant</a></li><li class="pagetree__item "><a href="/migration/docs/how-the-jira-cloud-migration-assistant-links-your-data/" data-testid="atlas_link">How Jira Cloud Migration Assistant links your data</a></li><li class="pagetree__item "><a href="/migration/docs/migrate-jira-service-management-customers/" data-testid="atlas_link">How Jira Service Management customers are migrated</a></li><li class="pagetree__item "><a href="/migration/docs/migrate-advanced-roadmaps-plans/" data-testid="atlas_link">How Advanced Roadmaps plans are migrated</a></li><li class="pagetree__item "><a href="/migration/docs/migrate-users-and-groups/" data-testid="atlas_link">How Jira users and groups are migrated</a></li><li class="pagetree__item "><a href="/migration/docs/how-cross-project-boards-and-filters-are-migrated/" data-testid="atlas_link">How dashboards, boards and filters are migrated</a></li></ul></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="-1" aria-expanded="true" aria-label=""><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><circle cx="12" cy="12" r="5" fill="currentcolor" fill-rule="evenodd"/></svg></span></div><a href="/migration/docs/update-or-install-the-jira-cloud-migration-assistant/" data-testid="atlas_link">Update or install the Jira Cloud Migration Assistant</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/migrate-recommended-jira-data-in-advance/" data-testid="atlas_link">Migrate recommended Jira data in advance</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/migrate-jira-users-and-groups-in-advance/" data-testid="atlas_link">Migrate Jira users and groups in advance</a></li><li class="pagetree__item "><a href="/migration/docs/migrate-jira-attachments-in-advance/" data-testid="atlas_link">Migrate Jira attachments in advance</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/migrate-jira-data-using-the-jira-cloud-migration-assistant/" data-testid="atlas_link">Migrate Jira data using the Jira Cloud Migration Assistant</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/choose-what-jira-data-to-migrate-using-the-assistant/" data-testid="atlas_link">Migration options using the assistant</a></li></ul></li><li class="pagetree__item "><a href="/migration/docs/run-pre-migration-checks-review-and-run-a-jira-migration/" data-testid="atlas_link">Run pre-migration checks, review, and run a Jira migration</a></li><li class="pagetree__item "><a href="/migration/docs/manage-and-view-the-details-of-jira-migration-plans/" data-testid="atlas_link">Manage and monitor your Jira migrations</a></li><li class="pagetree__item "><a href="/migration/docs/troubleshoot-migration-with-jira-cloud-migration-assistant/" data-testid="atlas_link">Troubleshoot migration with Jira Cloud Migration Assistant</a></li><li class="pagetree__item "><a href="/migration/docs/differences-administering-jira-data-center-and-cloud/" data-testid="atlas_link">Differences administering Jira Server or Data Center and Cloud</a></li><li class="pagetree__item "><a href="/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Use Jira Cloud Migration Assistant to migrate (legacy)</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/confluence-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Confluence Cloud Migration Assistant</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/what-is-confluence-cloud-migration-assistant/" data-testid="atlas_link">What is Confluence Cloud Migration Assistant?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/how-confluence-cloud-migration-assistant-migrates-data/" data-testid="atlas_link">How Confluence Cloud Migration Assistant migrates data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/what-migrates-with-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">What migrates with the Confluence Cloud Migration Assistant</a></li><li class="pagetree__item "><a href="/migration/docs/how-confluence-users-and-groups-are-migrated/" data-testid="atlas_link">How Confluence users and groups are migrated</a></li></ul></li><li class="pagetree__item "><a href="/migration/docs/update-or-install-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">Update or install the Confluence Cloud Migration Assistant</a></li><li class="pagetree__item "><a href="/migration/docs/check-for-possible-data-conflicts-when-migrating-confluence/" data-testid="atlas_link">Check for possible data conflicts when migrating Confluence</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/migrate-recommended-confluence-data-in-advance/" data-testid="atlas_link">Migrate recommended Confluence data in advance</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/migrate-confluence-users-and-groups-in-advance/" data-testid="atlas_link">Migrate Confluence users and groups in advance</a></li><li class="pagetree__item "><a href="/migration/docs/migrate-confluence-attachments-in-advance/" data-testid="atlas_link">Migrate Confluence attachments in advance</a></li></ul></li><li class="pagetree__item "><a href="/migration/docs/migrate-data-using-the-confluence-cloud-migration-assistant/" data-testid="atlas_link">Migrate data using the Confluence Cloud Migration Assistant</a></li><li class="pagetree__item "><a href="/migration/docs/check-for-errors-review-and-run-a-confluence-migration/" data-testid="atlas_link">Check for errors, review, and run a Confluence migration</a></li><li class="pagetree__item "><a href="/migration/docs/manage-and-view-the-details-of-confluence-migration-plans/" data-testid="atlas_link">Manage and monitor your Confluence migrations</a></li><li class="pagetree__item "><a href="/migration/docs/troubleshoot-migration-with-confluence-migration-assistant/" data-testid="atlas_link">Troubleshoot migration with Confluence Migration Assistant</a></li><li class="pagetree__item "><a href="/migration/docs/differences-administering-confluence-data-center-and-cloud/" data-testid="atlas_link">Differences administering Confluence Data Center and Cloud</a></li><li class="pagetree__item "><a href="/migration/docs/differences-using-confluence-data-center-and-cloud/" data-testid="atlas_link">Differences using Confluence Data Center and Cloud</a></li><li class="pagetree__item "><a href="/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Use Confluence Cloud Migration Assistant to migrate (legacy)</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/bitbucket-cloud-migration-assistant/" data-testid="atlas_link">Bitbucket Cloud Migration Assistant</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/use-the-bitbucket-cloud-migration-assistant-to-migrate/" data-testid="atlas_link">Use the Bitbucket Cloud Migration Assistant to migrate</a></li><li class="pagetree__item "><a href="/migration/docs/differences-administering-bitbucket-data-center-and-cloud/" data-testid="atlas_link">Differences administering Bitbucket Data Center and Cloud</a></li><li class="pagetree__item "><a href="/migration/docs/what-gets-migrated-with-bitbucket-cloud-migration-assistant/" data-testid="atlas_link">What gets migrated with Bitbucket Cloud Migration Assistant</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/post-migration-tasks/" data-testid="atlas_link">Post-migration tasks</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/integrate-your-atlassian-products-after-the-migration/" data-testid="atlas_link">Integrate your Atlassian products after the migration</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/update-product-links-after-the-migration/" data-testid="atlas_link">Update product links after the migration</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/what-are-product-links/" data-testid="atlas_link">What are product links?</a></li><li class="pagetree__item "><a href="/migration/docs/supported-products-and-types-of-links/" data-testid="atlas_link">Supported products and types of links</a></li><li class="pagetree__item "><a href="/migration/docs/examples-and-use-cases-for-updating-product-links/" data-testid="atlas_link">Examples and use cases for updating product links</a></li><li class="pagetree__item "><a href="/migration/docs/update-product-links/" data-testid="atlas_link">Update product links</a></li><li class="pagetree__item "><a href="/migration/docs/check-the-status-and-results/" data-testid="atlas_link">Check the status and results</a></li><li class="pagetree__item "><a href="/migration/docs/troubleshoot-product-links/" data-testid="atlas_link">Troubleshoot product links</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/get-started-and-testing-after-you-migrate/" data-testid="atlas_link">Get up and running in Cloud</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/get-your-users-started-in-cloud-after-migrating/" data-testid="atlas_link">Get your users started in Cloud after migrating</a></li><li class="pagetree__item "><a href="/migration/docs/after-migrating-to-bitbucket-cloud/" data-testid="atlas_link">After migrating to Bitbucket Cloud</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span data-vc="icon-undefined" aria-hidden="true" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="emotion-sac-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path fill="currentcolor" fill-rule="evenodd" d="M10.294 9.698a.99.99 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .99.99 0 0 1 0-1.407l2.318-2.297z"/></svg></span></div><a href="/migration/docs/migration-best-practices/" data-testid="atlas_link">Migration best practices</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/migration/docs/how-to-speed-up-your-jira-migration/" data-testid="atlas_link">How to speed up your Jira migration</a></li></ul></li></ul></div></div></aside><main class="topic__container"><div class="topic__sub-header" data-testid="topic_sub_header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><nav aria-label="Breadcrumbs" tabindex="-1"><ol data-testid="breadcrumb-container" class="_18s8ze3t _1yt4ze3t _1e0c1txw _1n261g80 _syazpsu8" style="--_vrm7dk:var(--ds-text-subtlest, #6B778C)"><li class="_18s8ze3t _1yt4ze3t _1e0c1txw 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href="/migration/resources/" tabindex="0"><span class="emotion-sac-1gd7hga">Migration Resources</span></a></li><li class="_18s8ze3t _1yt4ze3t _1e0c1txw _vchhusvi _p12f1osq _4t3i59ms _2lx2vrvc _5nddv77o _1j1pu2gc _1dsoftgi _toskidpf _15621n76 _191d1h6o" style="--_1fdrbou:1.7142857142857142em"><a aria-current="page" style="--max-width:150px;--_ymfj9u:var(--ds-font-weight-regular, 400) !important;--_lugd7d:var(--ds-space-025, 2px) !important;--_1fteikb:var(--max-width) !important" class="_1rjc1raa _k48p13dq _vwz41txs _p12f1pis emotion-sac-exvukg" data-testid="breadcrumb-item-Jira Cloud Migration Assistant" href="/migration/docs/jira-cloud-migration-assistant/" tabindex="0"><span class="emotion-sac-1gd7hga">Jira Cloud Migration Assistant</span></a></li></ol></nav></div></div><article class="topic__inner-container margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Update or install the Jira Cloud Migration Assistant</h1></div><div class="topic__body"><div><div class='ak-renderer-wrapper is-undefined sac-adf-1jke4yk'><div style='display:block;width:100%;position:absolute'></div><div class='sac-adf-1jhd5z'><div class='ak-renderer-document'><div class='ak-editor-panel sac-adf-141mlns' data-panel-type='info'><div class='ak-editor-panel__icon'><span data-vc='icon-undefined' role='img' aria-label='Panel info' style='--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)' class='sac-adf-snhnyn'><svg width='24' height='24' viewBox='0 0 24 24' fill='none' xmlns='http://www.w3.org/2000/svg' role='presentation'><path fill-rule='evenodd' clip-rule='evenodd' d='M12 22C9.34784 22 6.8043 20.9464 4.92893 19.0711C3.05357 17.1957 2 14.6522 2 12C2 9.34784 3.05357 6.8043 4.92893 4.92893C6.8043 3.05357 9.34784 2 12 2C14.6522 2 17.1957 3.05357 19.0711 4.92893C20.9464 6.8043 22 9.34784 22 12C22 14.6522 20.9464 17.1957 19.0711 19.0711C17.1957 20.9464 14.6522 22 12 22V22ZM12 11.375C11.6685 11.375 11.3505 11.5067 11.1161 11.7411C10.8817 11.9755 10.75 12.2935 10.75 12.625V15.75C10.75 16.0815 10.8817 16.3995 11.1161 16.6339C11.3505 16.8683 11.6685 17 12 17C12.3315 17 12.6495 16.8683 12.8839 16.6339C13.1183 16.3995 13.25 16.0815 13.25 15.75V12.625C13.25 12.2935 13.1183 11.9755 12.8839 11.7411C12.6495 11.5067 12.3315 11.375 12 11.375ZM12 9.96875C12.4558 9.96875 12.893 9.78767 13.2153 9.46534C13.5377 9.14301 13.7188 8.70584 13.7188 8.25C13.7188 7.79416 13.5377 7.35699 13.2153 7.03466C12.893 6.71233 12.4558 6.53125 12 6.53125C11.5442 6.53125 11.107 6.71233 10.7847 7.03466C10.4623 7.35699 10.2812 7.79416 10.2812 8.25C10.2812 8.70584 10.4623 9.14301 10.7847 9.46534C11.107 9.78767 11.5442 9.96875 12 9.96875Z' fill='currentColor'></path></svg></span></div><div class='ak-editor-panel__content'><p data-renderer-start-pos='2'><strong data-renderer-mark='true'>Update Jira Cloud Migration Assistant to the latest version</strong></p><p data-renderer-start-pos='63'>We always recommend that you update to the latest version to get all improvements and fixes. In one of the recent releases, <strong data-renderer-mark='true'>version 1.10.17</strong>, we significantly improved migration speed, so it’s important that you upgrade to this version or one of the later ones.</p></div></div><p data-renderer-start-pos='326'>The Jira Cloud Migration Assistant is an app available for Jira Server and Data Center. </p><h2 id='Supported-versions' data-renderer-start-pos='416'>Supported versions</h2><p data-renderer-start-pos='436'>The assistant is pre-installed in these versions:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='489'>Jira 8.14 and later</p></li><li><p data-renderer-start-pos='512'>Jira Service Management 4.14 and later</p></li></ul><p data-renderer-start-pos='554'>You can install it manually in these versions:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='604'>Jira Core Server 7.6, or later</p></li><li><p data-renderer-start-pos='638'>Jira Software Server and Data Center 7.6, or later</p></li><li><p data-renderer-start-pos='692'>Jira Service Management Server and Data Center 3.9, or later</p></li></ul><p data-renderer-start-pos='756'>If you're on an unsupported Server or Data Center version and don't have active maintenance on your server license (which is required to upgrade), you can use a free trial license to upgrade in preparation for your migration. <span><a href='https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn how to migrate to cloud with an expired Server license</a></span></p><h2 id='Before-you-begin' data-renderer-start-pos='985'>Before you begin</h2><p data-renderer-start-pos='1003'>Here’s some prerequisite information:</p><h3 id='Allowlist-Atlassian-domains-and-IP-addresses-in-your-network' data-renderer-start-pos='1042'>Allowlist Atlassian domains and IP addresses in your network</h3><p data-renderer-start-pos='1104'>If your Jira Server or Data Center instance is behind a firewall, you need to allow access for domains and IP addresses needed by the assistant. <span><a href='https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Learn more about IP addresses and domains</a></span></p><h3 id='No-downtime-or-restart-needed' data-renderer-start-pos='1252'>No downtime or restart needed</h3><p data-renderer-start-pos='1283'>The migration assistant is a Marketplace app. You can install it without restarting your Jira instance. It also doesn’t require downtime or Jira backups – if the installation fails, it won’t affect your Jira instance.</p><h3 id='Limited-recovery-support--Data-Center-only-' data-renderer-start-pos='1502'>Limited recovery support (Data Center only)</h3><p data-renderer-start-pos='1547'>The Jira Cloud Migration Assistant supports limited recovery in the case of a server failure during migration. To maximize recovery capabilities, we recommend only running one migration at a time per two Data Center nodes.</p><p data-renderer-start-pos='1771'>In the case of a server failure during migration, the assistant will:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='1844'><strong data-renderer-mark='true'>if the server failure occurs during export</strong>, automatically recover the migration up to two times, as long as there are two Data Center nodes per migration and both don’t crash at the same time</p></li><li><p data-renderer-start-pos='2039'><strong data-renderer-mark='true'>if the server failure occurs during import</strong>, automatically recover the migration an unlimited number of times, as long as there are two Data Center nodes per migration and both don’t crash at the same time</p></li></ul><p data-renderer-start-pos='2247'>In the event that all Data Center nodes crash, then recovery (as outlined above) isn’t guaranteed. However, recovery may still be possible if one node (per migration) is restarted within three minutes.</p><h2 id='Install-the-Jira-Cloud-Migration-Assistant' data-renderer-start-pos='2450'>Install the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos='2494'>To install the assistant:</p><ol class='ak-ol' data-indent-level='1' start='1'><li><p data-renderer-start-pos='2523'>In Jira Server or Data Center, go to <strong data-renderer-mark='true'>Administration > Manage apps</strong>.</p></li><li><p data-renderer-start-pos='2593'>Select <strong data-renderer-mark='true'>Find new apps</strong>.</p></li><li><p data-renderer-start-pos='2618'>Search for <strong data-renderer-mark='true'>Jira Cloud Migration Assistant</strong>.</p></li><li><p data-renderer-start-pos='2664'>Select <strong data-renderer-mark='true'>Install</strong>.</p></li></ol><h2 id='Update-the-Jira-Cloud-Migration-Assistant' data-renderer-start-pos='2683'>Update the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos='2726'>To update the assistant:</p><ol class='ak-ol' data-indent-level='1' start='1'><li><p data-renderer-start-pos='2754'>In Jira Server or Data Center, go to <strong data-renderer-mark='true'>Administration > Manage apps</strong>.</p></li><li><p data-renderer-start-pos='2824'>Select <strong data-renderer-mark='true'>Manage apps</strong>.</p></li><li><p data-renderer-start-pos='2847'>Search for <strong data-renderer-mark='true'>Jira Cloud Migration Assistant</strong>.</p></li><li><p data-renderer-start-pos='2893'>Select <strong data-renderer-mark='true'>Update</strong>.</p></li></ol><h2 id='Open-the-Jira-Cloud-Migration-Assistant' data-renderer-start-pos='2911'>Open the Jira Cloud Migration Assistant</h2><p data-renderer-start-pos='2952'>To open the assistant:</p><ol class='ak-ol' data-indent-level='1' start='1'><li><p data-renderer-start-pos='2978'>In Jira Server or Data Center, go to <strong data-renderer-mark='true'>Administration > System > Migrate to Cloud</strong>.</p></li><li><p data-renderer-start-pos='3062'>You’ll see a home screen similar to this one:</p></li></ol><div class='ak-renderer-extension ' style='width:100%' data-layout='default'><div class='ak-renderer-extension-overflow-container'><div style='text-align:center'><img style='max-width:100%;border:2px inset rgba(9,30,66,0.08);-webkit-border-radius:3px;-moz-border-radius:3px;border-radius:3px' src='//images.ctfassets.net/zsv3d0ugroxu/6k516Zj8mEU2i15tFCO3dl/5ed3a2413f346ecb5a91440a49c90886/image_JCMA_LandingPage' alt='Home screen of the Jira Cloud Migration Assistant.'></div></div></div><p data-renderer-start-pos='3112'>To learn more about each card, see:</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='3151'><strong data-renderer-mark='true'>Assess and prepare your apps:</strong> <span><a href='https://support.atlassian.com/migration/docs/prepare-and-migrate-your-apps-to-cloud/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>App assessment and migration</a></span></p></li><li><p data-renderer-start-pos='3186'><strong data-renderer-mark='true'>Assess and prepare your users:</strong> <span><a href='https://support.atlassian.com/migration/docs/assess-and-prepare-your-users-for-migration/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Assess and prepare your users for migration</a></span></p></li><li><p data-renderer-start-pos='3222'><strong data-renderer-mark='true'>Review all email domains:</strong> <span><a href='https://support.atlassian.com/migration/docs/review-users-to-trust-email-domains/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Review users to trust email domains</a></span></p></li><li><p data-renderer-start-pos='3253'><strong data-renderer-mark='true'>Migrate your data: </strong><span><a href='https://support.atlassian.com/migration/docs/migrate-jira-data-using-the-jira-cloud-migration-assistant/' data-testid='sac-link-extension' target='_blank' rel='noopener noreferrer'>Migrate data using the assistant</a></span></p></li></ul><hr role='presentation'><h2 id='More-information-and-support' data-renderer-start-pos='3278'>More information and support</h2><p data-renderer-start-pos='3308'>We have a number of channels available to help you with your migration.</p><ul class='ak-ul' data-indent-level='1'><li><p data-renderer-start-pos='3383'>For more migration planning information and FAQs, visit the <a data-testid='link-with-safety' href='https://www.atlassian.com/migration/cloud' title='https://www.atlassian.com/migration/cloud' data-renderer-mark='true' class='sac-adf-1rn59kg'>Atlassian Cloud Migration Center</a>.</p></li><li><p data-renderer-start-pos='3480'>Have a technical issue or need more support with strategy and best practices? <a data-testid='link-with-safety' href='https://confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html' title='https://confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html' data-renderer-mark='true' class='sac-adf-1rn59kg'>Get in touch</a>.</p></li><li><p data-renderer-start-pos='3575'>Looking for peer advice? Ask the <a data-testid='link-with-safety' href='https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration' title='https://community.atlassian.com/t5/Atlassian-Cloud-Migration/ct-p/atlassian-cloud-migration' data-renderer-mark='true' class='sac-adf-1rn59kg'>Atlassian Community</a>.</p></li><li><p data-renderer-start-pos='3632'>Want expert guidance? Work with an <a data-testid='link-with-safety' href='https://www.atlassian.com/partners/migrate' title='https://www.atlassian.com/partners/migrate' data-renderer-mark='true' class='sac-adf-1rn59kg'>Atlassian Partner</a>.</p></li></ul><p data-renderer-start-pos='3689'>Support for Atlassian Server products ends in February, 2024. Learn more about the <a data-testid='link-with-safety' href='https://www.atlassian.com/migration/assess/journey-to-cloud' title='https://www.atlassian.com/migration/assess/journey-to-cloud' data-renderer-mark='true' class='sac-adf-1rn59kg'>Server end of support timeline</a>.</p></div></div></div></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this helpful?</p><button class="feedback__yes-button emotion-sac-1979g2e" tabindex="0" type="button"><span class="emotion-sac-178ag6o">Yes</span></button><div class="feedback__no-wrapper"><button class="feedback__no-button emotion-sac-1979g2e" tabindex="0" type="button"><span class="emotion-sac-178ag6o">No</span></button><div class="feedback__dropdown "><div role="radiogroup"><label class="_11c81oud _1e0c1txw _vchhusvi _kqswh2mm _4cvr1y6m _syazovqm _mqf87wap _g7st13gf" style="--_5xk3r4:var(--ds-text, #091E42);--_1ynhf1h:var(--ds-text-disabled, #97A0AF)"><input tabindex="0" name="was-this-helpful-no-reason" type="radio" class="_18s8ze3t _19itbyy8 _2rko1q5u _12ji1r31 _1qu2glyw _12y31o36 _v56415j1 _1e0c1txw _1bsb1tcg _4t3i1tcg _kqswh2mm _4cvr1h6o _1bah1h6o _1o9zidpf _bfhk4t47 _13diglyw _1q6q1kd8 _1151ddza _1s6weh7q _tqbwidpf _t9ec1s1q _s7n4jp4b _wstuglyw _16r2ucr4 _14mj1q5u _qc5orqeg _z0ai1cbz _1qdg1cbz _18postnw _aetrb3bt _1peq1xmd _iosi1j4g _11jy1j4g _f3ett94y _19ybua6f _1d7pua6f _j5dh13gf _scgf13gf _1gcs13gf _1x1a13gf _6hp813gf _4rya1ouc _o1bd1ouc _nxi61ouc _neoe1ouc _1el21ouc _lekr1pl2 _11v71pl2 _1f8c1pl2 _s2ft1pl2 _17a11pl2 _x48asnw8 _1ib2snw8 _1yk9snw8 _gdmbsnw8 _pmm4snw8 _y2mv1ri4 _1bg4jfq9 _6tjk1ri4 _awqnjfq9 _1rvq12ci _1p9jddza _x2tz1ehr _1iwz1ehr _sj8ye8ep _jckowjs8 _1dvdddza _60akxz7c" style="--_1q9y51y:var(--ds-border-width, 1px) solid var(--radio-border-color);--_4mkb4g:var(--ds-background-input, #FAFBFC);--_vnm8xo:var(--ds-border-input, #7A869A);--_jf353p:var(--ds-icon-inverse, #FAFBFC);--_1z08gfx:var(--ds-background-input-hovered, #EBECF0);--_174hl94:var(--ds-background-input-pressed, #EBECF0);--_1rdyq0k:var(--ds-border-width-outline, 3px) solid var(--ds-border-focused, #2684FF);--_1gcp7nr:var(--ds-background-selected-bold, #0052CC);--_14y1fod:var(--ds-background-selected-bold-hovered, #0065FF);--_9b0jbo:var(--ds-background-selected-bold-pressed, #DEEBFF);--_uq1ko9:var(--ds-icon-inverse, #0052CC);--_m4cp67:var(--ds-icon-danger, #FF5630);--_r5pknd:var(--ds-background-disabled, #F4F5F7);--_1ufdgqf:var(--ds-border-disabled, #F4F5F7);--_1xmcmw9:var(--ds-icon-disabled, #A5ADBA)" value="It wasn't accurate"/><span class="_1yt41j1s" style="--_1kppzk3:var(--ds-space-025, 2px) var(--ds-space-050, 4px)">It wasn't accurate</span></label><label class="_11c81oud _1e0c1txw _vchhusvi _kqswh2mm _4cvr1y6m _syazovqm _mqf87wap _g7st13gf" style="--_5xk3r4:var(--ds-text, #091E42);--_1ynhf1h:var(--ds-text-disabled, #97A0AF)"><input tabindex="0" name="was-this-helpful-no-reason" type="radio" class="_18s8ze3t _19itbyy8 _2rko1q5u _12ji1r31 _1qu2glyw _12y31o36 _v56415j1 _1e0c1txw _1bsb1tcg _4t3i1tcg _kqswh2mm _4cvr1h6o _1bah1h6o _1o9zidpf _bfhk4t47 _13diglyw _1q6q1kd8 _1151ddza _1s6weh7q _tqbwidpf _t9ec1s1q _s7n4jp4b _wstuglyw _16r2ucr4 _14mj1q5u _qc5orqeg _z0ai1cbz _1qdg1cbz _18postnw _aetrb3bt _1peq1xmd _iosi1j4g _11jy1j4g _f3ett94y _19ybua6f _1d7pua6f _j5dh13gf _scgf13gf _1gcs13gf _1x1a13gf _6hp813gf _4rya1ouc _o1bd1ouc _nxi61ouc _neoe1ouc _1el21ouc _lekr1pl2 _11v71pl2 _1f8c1pl2 _s2ft1pl2 _17a11pl2 _x48asnw8 _1ib2snw8 _1yk9snw8 _gdmbsnw8 _pmm4snw8 _y2mv1ri4 _1bg4jfq9 _6tjk1ri4 _awqnjfq9 _1rvq12ci _1p9jddza _x2tz1ehr _1iwz1ehr _sj8ye8ep _jckowjs8 _1dvdddza _60akxz7c" style="--_1q9y51y:var(--ds-border-width, 1px) solid var(--radio-border-color);--_4mkb4g:var(--ds-background-input, #FAFBFC);--_vnm8xo:var(--ds-border-input, #7A869A);--_jf353p:var(--ds-icon-inverse, #FAFBFC);--_1z08gfx:var(--ds-background-input-hovered, #EBECF0);--_174hl94:var(--ds-background-input-pressed, #EBECF0);--_1rdyq0k:var(--ds-border-width-outline, 3px) solid var(--ds-border-focused, #2684FF);--_1gcp7nr:var(--ds-background-selected-bold, #0052CC);--_14y1fod:var(--ds-background-selected-bold-hovered, #0065FF);--_9b0jbo:var(--ds-background-selected-bold-pressed, #DEEBFF);--_uq1ko9:var(--ds-icon-inverse, #0052CC);--_m4cp67:var(--ds-icon-danger, #FF5630);--_r5pknd:var(--ds-background-disabled, #F4F5F7);--_1ufdgqf:var(--ds-border-disabled, #F4F5F7);--_1xmcmw9:var(--ds-icon-disabled, #A5ADBA)" value="It wasn't clear"/><span class="_1yt41j1s" style="--_1kppzk3:var(--ds-space-025, 2px) var(--ds-space-050, 4px)">It wasn't clear</span></label><label class="_11c81oud _1e0c1txw _vchhusvi _kqswh2mm _4cvr1y6m _syazovqm _mqf87wap _g7st13gf" style="--_5xk3r4:var(--ds-text, #091E42);--_1ynhf1h:var(--ds-text-disabled, #97A0AF)"><input tabindex="0" name="was-this-helpful-no-reason" type="radio" class="_18s8ze3t _19itbyy8 _2rko1q5u _12ji1r31 _1qu2glyw _12y31o36 _v56415j1 _1e0c1txw _1bsb1tcg _4t3i1tcg _kqswh2mm _4cvr1h6o _1bah1h6o _1o9zidpf _bfhk4t47 _13diglyw _1q6q1kd8 _1151ddza _1s6weh7q _tqbwidpf _t9ec1s1q _s7n4jp4b _wstuglyw _16r2ucr4 _14mj1q5u _qc5orqeg _z0ai1cbz _1qdg1cbz _18postnw _aetrb3bt _1peq1xmd _iosi1j4g _11jy1j4g _f3ett94y _19ybua6f _1d7pua6f _j5dh13gf _scgf13gf _1gcs13gf _1x1a13gf _6hp813gf _4rya1ouc _o1bd1ouc _nxi61ouc _neoe1ouc _1el21ouc _lekr1pl2 _11v71pl2 _1f8c1pl2 _s2ft1pl2 _17a11pl2 _x48asnw8 _1ib2snw8 _1yk9snw8 _gdmbsnw8 _pmm4snw8 _y2mv1ri4 _1bg4jfq9 _6tjk1ri4 _awqnjfq9 _1rvq12ci _1p9jddza _x2tz1ehr _1iwz1ehr _sj8ye8ep _jckowjs8 _1dvdddza _60akxz7c" style="--_1q9y51y:var(--ds-border-width, 1px) solid var(--radio-border-color);--_4mkb4g:var(--ds-background-input, #FAFBFC);--_vnm8xo:var(--ds-border-input, #7A869A);--_jf353p:var(--ds-icon-inverse, #FAFBFC);--_1z08gfx:var(--ds-background-input-hovered, #EBECF0);--_174hl94:var(--ds-background-input-pressed, #EBECF0);--_1rdyq0k:var(--ds-border-width-outline, 3px) solid var(--ds-border-focused, #2684FF);--_1gcp7nr:var(--ds-background-selected-bold, #0052CC);--_14y1fod:var(--ds-background-selected-bold-hovered, #0065FF);--_9b0jbo:var(--ds-background-selected-bold-pressed, #DEEBFF);--_uq1ko9:var(--ds-icon-inverse, #0052CC);--_m4cp67:var(--ds-icon-danger, #FF5630);--_r5pknd:var(--ds-background-disabled, #F4F5F7);--_1ufdgqf:var(--ds-border-disabled, #F4F5F7);--_1xmcmw9:var(--ds-icon-disabled, #A5ADBA)" value="It wasn't relevant"/><span class="_1yt41j1s" style="--_1kppzk3:var(--ds-space-025, 2px) var(--ds-space-050, 4px)">It wasn't relevant</span></label></div></div></div><button class="feedback__report-a-problem issue-collector__button" aria-label="open issue collector" data-plugin-loaded="false">Provide feedback about this article</button></div><div data-testid="additional_help" class="additional-help"><h2 class="sac-h3 title">Still need help?</h2><div class="subtext">The Atlassian Community is here for you.</div><div class="button"><a 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