CINXE.COM

<!doctype html><html lang="fr-FR" ><head><meta charset="UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1"><link rel="profile" href="https://gmpg.org/xfn/11"><meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <title>Contact - EFQM</title><link rel="canonical" href="https://efqm.org/fr/contact/" /><meta property="og:locale" content="fr_FR" /><meta property="og:type" content="article" /><meta property="og:title" content="Contact - EFQM" /><meta property="og:url" content="https://efqm.org/fr/contact/" /><meta property="og:site_name" content="EFQM" /><meta property="article:modified_time" content="2024-09-02T10:31:07+00:00" /><meta property="og:image" content="https://efqm.org/wp-content/uploads/2022/08/2021_05_21_09_37_01_Organisational_Transformation_by_EFQM_Groups_LinkedIn_and_4_more_pages_Wor-1.png" /><meta property="og:image:width" content="752" /><meta property="og:image:height" content="397" /><meta property="og:image:type" content="image/png" /><meta name="twitter:card" content="summary_large_image" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://efqm.org/contact/","url":"https://efqm.org/contact/","name":"Contact - EFQM","isPartOf":{"@id":"https://efqm.org/#website"},"datePublished":"2022-04-01T09:46:24+00:00","dateModified":"2024-09-02T10:31:07+00:00","breadcrumb":{"@id":"https://efqm.org/contact/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https://efqm.org/contact/"]}]},{"@type":"BreadcrumbList","@id":"https://efqm.org/contact/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://efqm.org/"},{"@type":"ListItem","position":2,"name":"Contact"}]},{"@type":"WebSite","@id":"https://efqm.org/#website","url":"https://efqm.org/","name":"EFQM","description":"Organisational Change Management","publisher":{"@id":"https://efqm.org/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://efqm.org/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https://efqm.org/#organization","name":"EFQM, Private Foundation","url":"https://efqm.org/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https://efqm.org/#/schema/logo/image/","url":"https://efqm.org/wp-content/uploads/2022/04/logo.png","contentUrl":"https://efqm.org/wp-content/uploads/2022/04/logo.png","width":88,"height":60,"caption":"EFQM, Private Foundation"},"image":{"@id":"https://efqm.org/#/schema/logo/image/"}}]}</script> <link rel='dns-prefetch' href='//cdnjs.cloudflare.com' /><link rel="alternate" type="application/rss+xml" title="EFQM » Flux" href="https://efqm.org/fr/feed/" /><link rel="alternate" type="application/rss+xml" title="EFQM » Flux des commentaires" href="https://efqm.org/fr/comments/feed/" /><link rel='stylesheet' id='trp-language-switcher-style-css' href='https://efqm.org/wp-content/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css?ver=2.9.6' media='all' /><link rel='stylesheet' id='cmplz-general-css' href='https://efqm.org/wp-content/plugins/complianz-gdpr/assets/css/cookieblocker.min.css?ver=1742286073' media='all' /><link rel='stylesheet' id='efqm-style-css' href='https://efqm.org/wp-content/themes/efqm/style.css?ver=1.0.0' media='all' /> <script defer src="https://efqm.org/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script defer src="https://efqm.org/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script src="//cdnjs.cloudflare.com/ajax/libs/petite-vue/0.4.1/petite-vue.iife.min.js?siteground-async=1&ver=6.7.2" defer init></script><link rel="https://api.w.org/" href="https://efqm.org/fr/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://efqm.org/fr/wp-json/wp/v2/pages/40" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://efqm.org/xmlrpc.php?rsd" /><meta name="generator" content="WordPress 6.7.2" /><link rel='shortlink' href='https://efqm.org/fr/?p=40' /><link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://efqm.org/fr/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fefqm.org%2Ffr%2Fcontact%2F" /><link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://efqm.org/fr/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fefqm.org%2Ffr%2Fcontact%2F&format=xml" /> <script src="https://storage.googleapis.com/mba-static-files/chatWidget_EFQM.js"></script><link rel="alternate" hreflang="en-US" href="https://efqm.org/contact/"/><link rel="alternate" hreflang="es-ES" href="https://efqm.org/es/contact/"/><link rel="alternate" hreflang="fr-FR" href="https://efqm.org/fr/contact/"/><link rel="alternate" hreflang="de-DE" href="https://efqm.org/de/contact/"/><link rel="alternate" hreflang="ar" href="https://efqm.org/ar/contact/"/><link rel="alternate" hreflang="en" href="https://efqm.org/contact/"/><link rel="alternate" hreflang="es" href="https://efqm.org/es/contact/"/><link rel="alternate" hreflang="fr" href="https://efqm.org/fr/contact/"/><link rel="alternate" hreflang="de" href="https://efqm.org/de/contact/"/> <style>.cmplz-hidden { display: none !important; }</style><link rel="icon" href="https://efqm.org/wp-content/uploads/2022/04/favicon-32x32-1.png" sizes="32x32" /><link rel="icon" href="https://efqm.org/wp-content/uploads/2022/04/favicon-32x32-1.png" sizes="192x192" /><link rel="apple-touch-icon" href="https://efqm.org/wp-content/uploads/2022/04/favicon-32x32-1.png" /><meta name="msapplication-TileImage" content="https://efqm.org/wp-content/uploads/2022/04/favicon-32x32-1.png" /> <style id="wp-custom-css"> #chat-backdrop { z-index: 9999 !important; } #chat-container { height: 80vh !important; } </style> <style> [v-cloak] > * { display: none; } </style> <style> @font-face { font-family: 'Rubik'; src: url('https://efqm.org/wp-content/themes/efqm/fonts/Rubik-Light.woff2') format('woff2'), url('https://efqm.org/wp-content/themes/efqm/fonts/Rubik-Light.woff') format('woff'); font-display: swap; font-weight: 300; } @font-face { font-family: 'Rubik'; src: url('https://efqm.org/wp-content/themes/efqm/fonts/Rubik-Regular.woff2') format('woff2'), url('https://efqm.org/wp-content/themes/efqm/fonts/Rubik-Regular.woff') format('woff'); font-display: swap; font-weight: 400; } </style> <script> window.addEventListener('DOMContentLoaded', () => { const mobileParentLinks = document.querySelectorAll('[data-menu-mobile] > .menu-item-has-children > a'); mobileParentLinks.forEach(link => { link.addEventListener('click', e => { e.preventDefault(); link.parentElement.classList.toggle('--active'); }) }) }) </script> <script> window.addEventListener('DOMContentLoaded', () => { const getComponents = document.querySelectorAll('.component'); getComponents.forEach((component, index) => { if(index === 0) { component.classList.add('--first'); } }) }) </script> <style> html { font-size: 9px; } [data-menu-desktop] a { font-size: 1.7rem !important; } [data-menu-desktop] .menu-item-has-children>a { background-position: 95% center; } </style> <style>[data-c1] { background-image: var(--background); background-position: center top; background-size: cover; margin-block-start: 0; padding-block-start: calc(7rem + 9.5rem); position: relative; } @media (width >= 1024px) { [data-c1] { padding-block: 19.5rem; } } [data-c1] .slide { background-image: var(--background); background-position: center top; background-size: cover; } [data-c1] .pager { display: none; gap: 1rem; inset-block-end: 3rem; inline-size: 100%; justify-content: center; padding-block-end: 2rem; position: absolute; z-index: 200; } @container (width >= 728px) { [data-c1] .pager { display: flex; } } [data-c1] .pager span { background-color: #fff; block-size: 1rem; border-radius: 100vmax; cursor: pointer; display: block; font-size: 0; inline-size: 1rem; } [data-c1] .pager span.cycle-pager-active { background-color: #00377B; } @container (width >= 728px) { [data-c1] .pager span { block-size: 1.5rem; inline-size: 1.5rem; } } [data-c1] .row { display: grid; grid-row-gap: 4rem; } @container (width >= 984px) { [data-c1] .row { grid-column-gap: 19.5rem; grid-template-columns: repeat(2, 1fr); } } [data-c1] .container { position: relative; z-index: 1; } [data-c1] .column { position: relative; } [data-c1] .paragraph { font-weight: 300; padding-block-start: 3rem; } [data-c1] .image { margin-block-start: 3rem; } [data-c1] .image-1 { inset-block-start: -8rem; inset-inline-start: 0; position: absolute; z-index: -1; } [data-c1] .video { block-size: 100%; inline-size: 100%; inset-block-start: 0; inset-inline-start: 0; object-fit: cover; position: absolute; } [data-c1] .cta-container { display: grid; grid-row-gap: 1rem; padding-block-start: 3rem; } [data-c1] .--copy p { font-size: 3rem; line-height: 3.2rem; font-weight: 300; padding-block-start: 3rem; } [data-c1] .--copy p:first-child { padding-block-start: 0; } [data-c1] .--copy img { border-radius: 1.5rem; } [data-c1].--carousel { padding: 0; position: relative; } @media (max-width: 768px) { [data-c1].--carousel { block-size: auto; } } @media (min-width: 1024px) { [data-c1].--carousel { min-block-size: auto; } } [data-c1].--carousel .carousel { block-size: auto; overflow: hidden; } [data-c1].--carousel .slide { inline-size: 100%; padding-block: calc(7rem + 9.5rem) 10rem; padding-inline: 2rem; white-space: normal; } @media (width >= 1024px) { [data-c1].--carousel .slide { padding-block: 19.5rem; } } [data-c1].--carousel { block-size: 85vh; padding: 0; position: relative; } @media (min-width: 1024px) { [data-c1].--carousel { block-size: 70rem; } } @media (min-width: 1600px) { [data-c1].--carousel { block-size: 80rem; } } [data-c1].--carousel .carousel { block-size: 100%; } @media (min-width: 1024px) and (max-width: 1440px) { [data-c1].--carousel .title { font-size: 6rem; } } [data-c1].--carousel .slide { block-size: 100%; inline-size: 100%; padding-block: calc(7rem + 9.5rem) 10rem; padding-inline: 2rem; white-space: normal; } @media (width >= 1024px) { [data-c1].--carousel .slide { padding-block: 19.5rem; } } 1</style> <style>[data-c7] { background-image: var(--background); background-position: center top; background-size: cover; border-radius: 2rem 2rem 0 0; } [data-c7] .row { display: grid; grid-row-gap: 4rem; } @container (width >= 984px) { [data-c7] .row { grid-column-gap: 4rem; grid-template-columns: repeat(2, 1fr); } } [data-c7] .row-1 { display: grid; grid-row-gap: 2rem; padding-block-start: 2rem; } @container (width >= 1024px) { [data-c7] .row-1 { grid-column-gap: 2rem; grid-template-columns: repeat(2, 1fr); } } [data-c7] .row-1-container { position: relative; } [data-c7] .row-1-container.--desktop { display: none; } @container (width >= 984px) { [data-c7] .row-1-container.--desktop { display: block; } } @container (width >= 984px) { [data-c7] .row-1-container.--mobile { display: none; } } [data-c7] .row-1-container.--mobile .prev, [data-c7] .row-1-container.--mobile .next { padding-block-start: 2rem; position: static; transform: none; } [data-c7] .row-1-container.--mobile .next { padding-inline-start: 2rem; } [data-c7] .column-1 { background-color: #fff; border-radius: 1.5rem; padding: 1rem; white-space: normal; } @container (width >= 984px) { [data-c7] .box { block-size: calc(100% - 16.5rem); display: flex; flex-direction: column; justify-content: space-between; } } @container (width >= 984px) { [data-c7] .headline { padding-inline-end: 20rem; } } [data-c7] .headline-1 { padding-block-start: 1.5rem; } [data-c7] .image { margin-block-start: 5rem; margin-inline: auto; } [data-c7] .image-1 { inline-size: 100%; } [data-c7] .copy { display: grid; font-size: 1.4rem; grid-row-gap: 2rem; line-height: 1.6rem; } @container (width >= 984px) { [data-c7] .form { padding-block-start: 4rem; } } [data-c7] .select { background-color: #fff; border: 0.1rem solid #000; border-radius: 0.4rem; min-block-size: 3.5rem; padding-inline: 1.2rem; position: relative; } [data-c7] select { appearance: none; block-size: 100%; border: 0; font-size: 1.6rem; inline-size: 100%; line-height: 3.5rem; outline: 0; } [data-c7] svg { block-size: 2.5rem; inline-size: 2.5rem; pointer-events: none; position: absolute; inset-block-start: 50%; inset-inline-end: 1rem; transform: translateY(-50%); } [data-c7] .cta-link { cursor: pointer; } [data-c7] .--headline-1 p { padding-block-start: 1rem; } [data-c7] .--headline-1 p:first-child { padding-block-start: 0; } 1</style> <style>[data-c8] { background-color: #F6F6F6; background-image: var(--background); background-position: center top; background-size: cover; border-radius: 2rem 2rem 0 0; } [data-c8] + [data-c8] { border-radius: 0; margin-block-start: 0; padding-block-start: 0; } @media (width >= 768px) { [data-c8]:has(+ [data-c8]) { padding-block-end: 2rem; } } [data-c8] .row { display: grid; grid-row-gap: 2rem; } @container (width >= 984px) { [data-c8] .row { grid-column-gap: 2rem; grid-template-columns: repeat(2, 1fr); } } [data-c8] .row-1 { display: grid; grid-row-gap: 2rem; } @container (width >= 984px) { [data-c8] .row-1 { grid-column-gap: 2rem; grid-template-columns: repeat(var(--columns), 30.5rem); justify-content: end; } } [data-c8] .row-1-container { position: relative; } [data-c8] .row-1-container.--desktop { display: none; } @container (width >= 984px) { [data-c8] .row-1-container.--desktop { display: block; } } @container (width >= 984px) { [data-c8] .row-1-container.--mobile { display: none; } } [data-c8] .row-1-container.--mobile .prev, [data-c8] .row-1-container.--mobile .next { padding-block-start: 2rem; position: static; transform: none; } [data-c8] .row-1-container.--mobile .next { padding-inline-start: 2rem; } [data-c8] .column-1 { background-color: #fff; border-radius: 1.5rem; padding: 1rem; white-space: normal; } @container (width >= 984px) { [data-c8] .copy { padding-inline-end: 10rem; } } @container (width >= 984px) { [data-c8] .box { block-size: calc(100% - 16.5rem); display: flex; flex-direction: column; justify-content: space-between; } } [data-c8] .headline { font-weight: 300; padding-block-start: 1.5rem; } [data-c8] .headline ul { padding-inline-start: 2rem; } [data-c8] .headline li { padding-block-start: 1rem; } [data-c8] .headline li:first-child { padding-block-start: 0; } [data-c8] .image { block-size: 100%; border-radius: 1rem; inline-size: 100%; object-fit: cover; } @container (width >= 984px) { [data-c8] .image-container { block-size: 16.5rem; overflow: hidden; } } [data-c8] .cta { padding-block-start: 2rem; } @container (width >= 1024px) { [data-c8] .--carousel { display: flex; justify-content: flex-end; } } @container (width >= 984px) { [data-c8] .--carousel .column-1-container { margin-inline-start: 2rem; } } [data-c8] .cycle-slideshow { display: block; } @container (width >= 984px) { [data-c8] .cycle-slideshow .column-1 { block-size: 37rem; inline-size: 30.5rem; } } [data-c8] .next, [data-c8] .prev { cursor: pointer; position: absolute; top: 50%; transform: translateY(-50%); z-index: 10; } [data-c8] .prev { left: -40px; } [data-c8] .next { right: -60px; } [data-c8] .--headline p { padding-block-start: 1rem; } [data-c8] .--headline p:first-child { padding-block-start: 0; } [data-c8] .--copy h2 { font-size: 3rem; line-height: 3.2rem; } [data-c8] .--copy p { font-size: 2rem; line-height: 2.2rem; padding-block-start: 2rem; } [data-c8] .--no-image .headline { padding-block-start: 0; } [data-c8].--change-background { background-color: #fff; padding-block-start: 2rem; } [data-c8].--change-background .column-1 { background-color: #F6F6F6; } 1</style> <script src="//cdnjs.cloudflare.com/ajax/libs/petite-vue/0.4.1/petite-vue.iife.min.js" defer init></script> <script src="//cdnjs.cloudflare.com/ajax/libs/jquery/3.7.1/jquery.min.js"></script> <script src="//cdnjs.cloudflare.com/ajax/libs/jquery.cycle2/2.1.6/jquery.cycle2.min.js"></script> <script src="//cdnjs.cloudflare.com/ajax/libs/jquery.cycle2/2.1.6/jquery.cycle2.carousel.min.js"></script> <script src="//cdnjs.cloudflare.com/ajax/libs/jquery.cycle2/2.1.6/jquery.cycle2.swipe.min.js"></script></head><body><div class="EFQM"><header class="header" style="--sub-menu: url(https://efqm.org/wp-content/themes/efqm/assets/images/has-sub-menu.svg); --sub-menu-open: url(https://efqm.org/wp-content/themes/efqm/assets/images/has-sub-menu-open.svg);" v-scope="{ open: false }" data-header><div class="container"><div class="row"><div class="column --column-1"> <a href="https://efqm.org/fr/" class="custom-logo-link" rel="home"><img width="164" height="50" src="https://efqm.org/wp-content/uploads/2024/06/efqm-logo-2024.png" class="custom-logo" alt="EFQM" decoding="async" srcset="https://efqm.org/wp-content/uploads/2024/06/efqm-logo-2024.png 164w, https://efqm.org/wp-content/uploads/2024/06/efqm-logo-2024-18x5.png 18w" sizes="(max-width: 164px) 100vw, 164px" /></a></div><div class="column"><nav class="navigation" data-navigation-desktop><ul class="menu" data-menu-desktop><li id="menu-item-17992" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-17992"><a href="https://efqm.org/fr/the-efqm-model/">Le modèle EFQM</a><ul class="sub-menu"><li id="menu-item-18790" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18790"><a href="https://efqm.org/fr/the-efqm-model/">Aperçu</a></li><li id="menu-item-18765" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18765"><a href="https://efqm.org/fr/the-efqm-model/#download">Télécharger</a></li><li id="menu-item-18792" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18792"><a href="https://efqm.org/fr/case-studies/">Études de cas</a></li></ul></li><li id="menu-item-99" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-99"><a href="https://efqm.org/fr/assess/">Évaluer</a><ul class="sub-menu"><li id="menu-item-19000" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19000"><a href="https://efqm.org/fr/assess/">Aperçu</a></li><li id="menu-item-18853" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18853"><a href="https://efqm.org/fr/assess/#component-grid-2">Évaluation</a></li><li id="menu-item-18796" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18796"><a href="https://efqm.org/fr/assess/#component-image-1-4">Reconnaissance</a></li></ul></li><li id="menu-item-18799" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18799"><a href="https://efqm.org/fr/train/">Former</a><ul class="sub-menu"><li id="menu-item-18800" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18800"><a href="https://efqm.org/fr/train/">Aperçu</a></li><li id="menu-item-18802" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18802"><a href="https://efqm.org/fr/train/#component-image-2">Chemin</a></li><li id="menu-item-19088" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19088"><a href="https://efqm.org/fr/partner/">Les partenaires</a></li></ul></li><li id="menu-item-18909" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18909"><a href="https://efqm.org/fr/transform/">EFQM Transform®</a><ul class="sub-menu"><li id="menu-item-19041" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19041"><a href="https://efqm.org/fr/transform/">Aperçu</a></li><li id="menu-item-18911" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18911"><a href="https://efqm.org/fr/transform/#component-image-1-2">SuccessMap (bêta)</a></li><li id="menu-item-18912" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18912"><a href="https://efqm.org/fr/transform/#component-image-1-3">Sapience (bêta)</a></li></ul></li><li id="menu-item-18918" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18918"><a href="#">Adhésion</a><ul class="sub-menu"><li id="menu-item-18919" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-18919"><a href="https://efqm.org/fr/membership/">Organisationnel</a></li><li id="menu-item-18920" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-18920"><a href="https://efqm.org/fr/individual-membership/">Individuel</a></li></ul></li><li id="menu-item-18914" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18914"><a href="#">À propos de nous</a><ul class="sub-menu"><li id="menu-item-18916" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18916"><a href="https://efqm.org/fr/our-team/">Notre équipe</a></li><li id="menu-item-18915" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18915"><a href="https://efqm.org/fr/our-board/">Notre Conseil</a></li><li id="menu-item-19209" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19209"><a href="https://efqm.org/fr/strategic-partners/">Partenaires stratégiques</a></li><li id="menu-item-18917" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-18917"><a href="https://efqm.org/fr/contact/">Contactez-nous</a></li></ul></li><li id="menu-item-16470" class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-has-children current-language-menu-item menu-item-16470"><a href="https://efqm.org/fr/contact/"><span data-no-translation><span class="trp-ls-language-name">FR</span></span></a><ul class="sub-menu"><li id="menu-item-16472" class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-16472"><a href="https://efqm.org/contact/"><span data-no-translation><span class="trp-ls-language-name">EN</span></span></a></li><li id="menu-item-16728" class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-16728"><a href="https://efqm.org/de/contact/"><span data-no-translation><span class="trp-ls-language-name">DE</span></span></a></li><li id="menu-item-16471" class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-16471"><a href="https://efqm.org/es/contact/"><span data-no-translation><span class="trp-ls-language-name">ES</span></span></a></li><li id="menu-item-18270" class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-18270"><a href="https://efqm.org/ar/contact/"><span data-no-translation><span class="trp-ls-language-name">AR</span></span></a></li></ul></li></ul></nav> <button class="bar" @click="open = true" v-if="!open"> <svg width="800px" height="800px" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M4 17H20M4 12H20M4 7H20" stroke="#000000" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <button class="bar" @click="open = false" v-else> <svg width="800px" height="800px" viewbox="-0.5 0 25 25" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M3 21.32L21 3.32001" stroke="#000000" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> <path d="M3 3.32001L21 21.32" stroke="#000000" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button></div></div></div><div class="navigation" :class="open ? '--active' : ''" data-navigation-mobile><ul class="menu" data-menu-mobile><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-17992"><a href="https://efqm.org/fr/the-efqm-model/">Le modèle EFQM</a><ul class="sub-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18790"><a href="https://efqm.org/fr/the-efqm-model/">Aperçu</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18765"><a href="https://efqm.org/fr/the-efqm-model/#download">Télécharger</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18792"><a href="https://efqm.org/fr/case-studies/">Études de cas</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-99"><a href="https://efqm.org/fr/assess/">Évaluer</a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19000"><a href="https://efqm.org/fr/assess/">Aperçu</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18853"><a href="https://efqm.org/fr/assess/#component-grid-2">Évaluation</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18796"><a href="https://efqm.org/fr/assess/#component-image-1-4">Reconnaissance</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18799"><a href="https://efqm.org/fr/train/">Former</a><ul class="sub-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18800"><a href="https://efqm.org/fr/train/">Aperçu</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18802"><a href="https://efqm.org/fr/train/#component-image-2">Chemin</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19088"><a href="https://efqm.org/fr/partner/">Les partenaires</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18909"><a href="https://efqm.org/fr/transform/">EFQM Transform®</a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19041"><a href="https://efqm.org/fr/transform/">Aperçu</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18911"><a href="https://efqm.org/fr/transform/#component-image-1-2">SuccessMap (bêta)</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18912"><a href="https://efqm.org/fr/transform/#component-image-1-3">Sapience (bêta)</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18918"><a href="#">Adhésion</a><ul class="sub-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-18919"><a href="https://efqm.org/fr/membership/">Organisationnel</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-18920"><a href="https://efqm.org/fr/individual-membership/">Individuel</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-18914"><a href="#">À propos de nous</a><ul class="sub-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18916"><a href="https://efqm.org/fr/our-team/">Notre équipe</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18915"><a href="https://efqm.org/fr/our-board/">Notre Conseil</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19209"><a href="https://efqm.org/fr/strategic-partners/">Partenaires stratégiques</a></li><li class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-18917"><a href="https://efqm.org/fr/contact/">Contactez-nous</a></li></ul></li><li class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-has-children current-language-menu-item menu-item-16470"><a href="https://efqm.org/fr/contact/"><span data-no-translation><span class="trp-ls-language-name">FR</span></span></a><ul class="sub-menu"><li class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-16472"><a href="https://efqm.org/contact/"><span data-no-translation><span class="trp-ls-language-name">EN</span></span></a></li><li class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-16728"><a href="https://efqm.org/de/contact/"><span data-no-translation><span class="trp-ls-language-name">DE</span></span></a></li><li class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-16471"><a href="https://efqm.org/es/contact/"><span data-no-translation><span class="trp-ls-language-name">ES</span></span></a></li><li class="trp-language-switcher-container menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-18270"><a href="https://efqm.org/ar/contact/"><span data-no-translation><span class="trp-ls-language-name">AR</span></span></a></li></ul></li></ul></div></header><main class="content"><section class="component" style="--background: url(https://efqm.org/wp-content/uploads/2024/05/EFQM-training-hero-bgr.webp);" data-c1><div class="container"><div class="row"><div class="column"><h1 class="title">Contact</h1></div><div class="column"><div class="copy --copy"><p>Contactez l’EFQM si vous souhaitez contribuer à améliorer votre façon de travailler et aider votre organisation à se développer.</p><p><span class="f20">Suivre une philosophie de gestion partagée par des milliers de personnes partout dans le monde. Une philosophie qui allie objectif, personnes, planète et profit, avec un réseau mondial de membres fiers de s'entraider pour réussir.</span></p></div></div></div></div></section><section class="component" id="contact-us" data-c7><div class="container"><div class="row"><div class="column"><h2 class="headline f30">Contactez-nous</h2><div class="row-1"><div class="column-1-container"><div class="column-1"><div class="image-container"> <img class="image-1" width="285" height="163" src="https://efqm.org/wp-content/uploads/2024/05/EFQM-Contact-Brussels.webp" alt="" loading="lazy"></div><div class="box"><div class="headline-1 f20 --headline-1"><p>BRUXELLES</p><p>Fondation privée EFQM<br /> (MC-Square Belgique – Airport Plaza – Stockholm)<br /> Avenue Leonardo Da Vinci, 19 A /8<br /> 1831 Diegem<br /> Belgique</p><p>info@efqm.org</p></div></div></div></div><div class="column-1-container"><div class="column-1"><div class="image-container"> <img class="image-1" width="285" height="163" src="https://efqm.org/wp-content/uploads/2024/05/EFQM-Contact-Middle-East.webp" alt="" loading="lazy"></div><div class="box"><div class="headline-1 f20 --headline-1"><p>DUBAI</p><p>Tour de bureaux Emirates Towers, 42 étages, Sheikh Zayed Road, Dubaï, Émirats Arabes Unis</p><p>efqmmiddleeast@efqm.org</p></div></div></div></div><div class="column-1-container"><div class="column-1"><div class="image-container"> <img class="image-1" width="285" height="163" src="https://efqm.org/wp-content/uploads/2024/05/EFQM-Contact-London.webp" alt="" loading="lazy"></div><div class="box"><div class="headline-1 f20 --headline-1"><p>LONDRES</p><p>Le bâtiment Harley 77<br /> Nouvelle rue Cavendish<br /> Londres W1W 6XB</p><p>Royaume-Uni</p><p>info@efqm.org</p></div></div></div></div><div class="column-1-container"><div class="column-1"><div class="image-container"> <img class="image-1" width="285" height="163" src="https://efqm.org/wp-content/uploads/2024/05/EFQM-Contact-Germany.webp" alt="" loading="lazy"></div><div class="box"><div class="headline-1 f20 --headline-1"><p>FRANCFORT</p><p>THE SQUAIRE 12 Am Flughafen 60549 Francfort-sur-le-Main Allemagne</p><p>efqmgermany@efqm.org</p></div></div></div></div><div class="column-1-container"><div class="column-1"><div class="image-container"> <img class="image-1" width="285" height="163" src="https://efqm.org/wp-content/uploads/2024/06/riyadhicon.png" alt="" loading="lazy"></div><div class="box"><div class="headline-1 f20 --headline-1"><p>RIYAD</p><p>3141, chemin Anas Ibn Malik<br /> Al-Malqa<br /> Riyad 13521<br /> Arabie Saoudite</p><p>efqmmiddleeast@efqm.org</p></div></div></div></div></div></div><div class="column"><div class="form"><iframe src="https://us8.list-manage.com/contact-form?u=8aae4cc18759a21fc7689d67a&form_id=7faa674b2c343f9e98afe911b12a3dc7" width="100%" height="1450px" frameborder="0" data-lf-yt-playback-inspected-dzlr5a5qeozaboq2="true"></iframe></div></div></div></div></section></main><footer class="footer" data-footer><div class="container"><div class="section --section-1"><div class="row"><div class="column"> <a class="link" href="https://efqm.org/fr/the-efqm-model/" title="Le modèle EFQM">Le modèle EFQM</a></div><div class="column"> <a class="link" href="https://efqm.org/fr/assess/" title="Évaluer">Évaluer</a> <a class="link" href="https://efqm.org/fr/train/" title="Former">Former</a> <a class="link" href="https://efqm.org/fr/transform/" title="Transformer">Transformer</a></div><div class="column"> <a class="link" href="https://efqm.org/fr/assessbase/" title="Évaluer la base">Évaluer la base</a></div><div class="column"> <a class="link" href="https://efqm.org/fr/membership/" title="Adhésion">Adhésion</a> <a class="link" href="https://efqm.org/fr/partners/" title="Les partenaires">Les partenaires</a></div><div class="column"> <a class="link" href="https://efqm.org/fr/calendar/" title="Calendrier">Calendrier</a> <a class="link" href="https://efqm.org/fr/shop/" title="Boutique">Boutique</a></div><div class="column"> <a class="link" href="https://efqm.org/fr/contact/" title="Contact">Contact</a></div></div></div><div class="section"><div class="row-1"><div class="column-1 --column-1"> <img class="image" width="164" height="46" src="https://efqm.org/wp-content/uploads/2024/05/logo.png" alt="EFQM" loading="lazy"><p class="paragraph">© EFQM 2025</p><div class="menu-2"> <a class="link --lowercase" href="https://efqm.org/fr/terms-of-use/" title="Conditions d'utilisation">Conditions d'utilisation</a> <a class="link --lowercase" href="https://efqm.org/fr/privacy-statement/" title="Déclaration de confidentialité">Déclaration de confidentialité</a></div></div><div class="column-1"><div class="menu-1"> <a href="https://www.linkedin.com/company/efqm/" target="_blank" class="link-1"> <svg fill="#000000" height="800px" width="800px" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewbox="-143 145 512 512" xml:space="preserve"> <path d="M113,145c-141.4,0-256,114.6-256,256s114.6,256,256,256s256-114.6,256-256S254.4,145,113,145z M41.4,508.1H-8.5V348.4h49.9 V508.1z M15.1,328.4h-0.4c-18.1,0-29.8-12.2-29.8-27.7c0-15.8,12.1-27.7,30.5-27.7c18.4,0,29.7,11.9,30.1,27.7 C45.6,316.1,33.9,328.4,15.1,328.4z M241,508.1h-56.6v-82.6c0-21.6-8.8-36.4-28.3-36.4c-14.9,0-23.2,10-27,19.6 c-1.4,3.4-1.2,8.2-1.2,13.1v86.3H71.8c0,0,0.7-146.4,0-159.7h56.1v25.1c3.3-11,21.2-26.6,49.8-26.6c35.5,0,63.3,23,63.3,72.4V508.1z "/> </svg> </a> <a href="https://www.facebook.com/efqmbrussels/" target="_blank" class="link-1"> <svg fill="#000000" height="800px" width="800px" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewbox="-143 145 512 512" xml:space="preserve"> <path d="M113,145c-141.4,0-256,114.6-256,256s114.6,256,256,256s256-114.6,256-256S254.4,145,113,145z M169.5,357.6l-2.9,38.3h-39.3 v133H77.7v-133H51.2v-38.3h26.5v-25.7c0-11.3,0.3-28.8,8.5-39.7c8.7-11.5,20.6-19.3,41.1-19.3c33.4,0,47.4,4.8,47.4,4.8l-6.6,39.2 c0,0-11-3.2-21.3-3.2c-10.3,0-19.5,3.7-19.5,14v29.9H169.5z"/> </svg> </a> <a href="https://twitter.com/EFQM" target="_blank" class="link-1"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 35 35" width="35" height="35"><title>Social icons-svg</title> <style> .s0 { fill: #000000 } .s1 { fill: #ffffff } </style> <path id="Layer" class="s0" d="m-24.1 34.6c-9.4 0-17-7.6-17-17 0-9.4 7.6-17 17-17 9.4 0 17 7.6 17 17 0 9.4-7.6 17-17 17z"/> <g id="Layer"> <path id="Layer" class="s0" d="m57.9 34.6c-9.4 0-16.9-7.6-16.9-17 0-9.4 7.5-17 16.9-17 9.4 0 17 7.6 17 17 0 9.4-7.6 17-17 17z"/> <path id="Layer" fill-rule="evenodd" class="s1" d="m49 12.6c0-2.2 1.8-4 4-4h9.9c2.2 0 4 1.8 4 4v9.9c0 2.2-1.8 4-4 4h-9.9c-2.2 0-4-1.8-4-4zm1.3 9.2c0 1.7 1.4 3 3 3h8.9c1.7 0 3-1.3 3-3v-8.8c0-1.7-1.3-3-3-3h-8.9c-1.6 0-3 1.3-3 3z"/> <path id="Layer" fill-rule="evenodd" class="s1" d="m57.9 22.2c-2.5 0-4.6-2.1-4.6-4.6 0-2.6 2.1-4.6 4.6-4.6 2.6 0 4.7 2 4.7 4.6 0 2.5-2.1 4.6-4.7 4.6zm3.2-4.8c0-1.7-1.4-3.1-3.2-3.1-1.7 0-3.1 1.4-3.1 3.1 0 1.8 1.4 3.2 3.1 3.2 1.8 0 3.2-1.4 3.2-3.2z"/> <path id="Layer" class="s1" d="m62.9 13.6c-0.5 0-0.9-0.4-0.9-0.9 0-0.5 0.4-0.9 0.9-0.9 0.4 0 0.8 0.4 0.8 0.9 0 0.5-0.4 0.9-0.8 0.9z"/> </g> <g id="Layer"> <path id="Layer" class="s0" d="m16.8 34.6c-9.4 0-16.9-7.6-16.9-17 0-9.4 7.5-17 16.9-17 9.4 0 17 7.6 17 17 0 9.4-7.6 17-17 17z"/> <path id="Layer" fill-rule="evenodd" class="s1" d="m19.5 16.1l7.5 10.4h-7.2l-4.5-6.1-5.8 6.1h-2.6l7.2-7.7-7.2-10.2h7.1l4.2 5.8 5.3-5.8h2.7l-6.8 7.3zm1 8.4h2.5l-9.9-14h-2.6z"/> </g> <path id="Layer" class="s0" d="m-65.1 34.6c-9.4 0-17-7.6-17-17 0-9.4 7.6-17 17-17 9.4 0 17 7.6 17 17 0 9.4-7.6 17-17 17z"/> <g id="Layer"> <path id="Layer" class="s1" d="m-69.4 10.3c0 1-0.6 1.8-1.8 1.8-1.2 0-1.8-0.8-1.8-1.8 0-1.1 0.8-2 1.8-2 1.1 0 1.8 0.8 1.8 1.8z"/> <path id="Layer" class="s1" d="m-73.1 13h3.5v11.7h-3.5z"/> <path id="Layer" class="s1" d="m-60.8 13.1c-1.9 0-2.9 1-3.4 1.8v-1.5h-3.4q0 1.6 0 3.6v7.7h3.6v-6.4q0-0.4 0-0.9c0.3-0.6 0.7-1.5 1.7-1.5 1.1 0 1.8 1.1 1.8 2.6v6.2h3.6v-6.7c0-3.4-1.8-4.9-4-4.9z"/> </g> <path id="Layer" class="s1" d="m-21.3 10.4h1.8v-3.8h-2.7c-3.9 0-5.7 2.2-5.7 5.5v3.1h-2.9v3.7h2.9v9.5h4.5v-9.5h3l0.9-3.7h-3.9v-2.5c0-1.1 0.6-2.3 2.1-2.3z"/> </svg> </a> <a href="https://www.instagram.com/efqmbrussels/" target="_blank" class="link-1"> <svg fill="#000000" height="800px" width="800px" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewbox="-143 145 512 512" xml:space="preserve"> <g> <path d="M113,446c24.8,0,45.1-20.2,45.1-45.1c0-9.8-3.2-18.9-8.5-26.3c-8.2-11.3-21.5-18.8-36.5-18.8s-28.3,7.4-36.5,18.8 c-5.3,7.4-8.5,16.5-8.5,26.3C68,425.8,88.2,446,113,446z"/> <polygon points="211.4,345.9 211.4,308.1 211.4,302.5 205.8,302.5 168,302.6 168.2,346 "/> <path d="M183,401c0,38.6-31.4,70-70,70c-38.6,0-70-31.4-70-70c0-9.3,1.9-18.2,5.2-26.3H10v104.8C10,493,21,504,34.5,504h157 c13.5,0,24.5-11,24.5-24.5V374.7h-38.2C181.2,382.8,183,391.7,183,401z"/> <path d="M113,145c-141.4,0-256,114.6-256,256s114.6,256,256,256s256-114.6,256-256S254.4,145,113,145z M241,374.7v104.8 c0,27.3-22.2,49.5-49.5,49.5h-157C7.2,529-15,506.8-15,479.5V374.7v-52.3c0-27.3,22.2-49.5,49.5-49.5h157 c27.3,0,49.5,22.2,49.5,49.5V374.7z"/> </g> </svg> </a></div></div></div></div></div></footer></div>                      <template id="tp-language" data-tp-language="fr_FR"></template> <div id="cmplz-cookiebanner-container"><div class="cmplz-cookiebanner cmplz-hidden banner-1 bottom-right-view-preferences optin cmplz-bottom cmplz-categories-type-view-preferences" aria-modal="true" data-nosnippet="true" role="dialog" aria-live="polite" aria-labelledby="cmplz-header-1-optin" aria-describedby="cmplz-message-1-optin"><div class="cmplz-header"><div class="cmplz-logo"></div><div class="cmplz-title" id="cmplz-header-1-optin">Gérer le consentement aux cookies</div><div class="cmplz-close" tabindex="0" role="button" aria-label="Fermer la boîte de dialogue" data-no-translation-aria-label=""> <svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="times" class="svg-inline--fa fa-times fa-w-11" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 352 512"><path fill="currentColor" d="M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z"></path></svg></div></div><div class="cmplz-divider cmplz-divider-header"></div><div class="cmplz-body"><div class="cmplz-message" id="cmplz-message-1-optin">L'EFQM utilise des cookies pour vous garantir la meilleure expérience sur notre site Internet. <a href="https://efqm.org/fr/privacy-statement/">Apprendre encore plus</a></div> <div class="cmplz-categories"> <details class="cmplz-category cmplz-functional" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Fonctionnel</span> <span class='cmplz-always-active'> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-functional-optin" data-category="cmplz_functional" class="cmplz-consent-checkbox cmplz-functional" size="40" value="1"/> <label class="cmplz-label" for="cmplz-functional-optin" tabindex="0"><span class="screen-reader-text">Fonctionnel</span></label> </span> Toujours actif </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary><div class="cmplz-description"> <span class="cmplz-description-functional">Le stockage ou l'accès technique est strictement nécessaire à la finalité légitime de permettre l'utilisation d'un service spécifique explicitement demandé par l'abonné ou l'utilisateur, ou aux seules fins d'effectuer la transmission d'une communication sur un réseau de communications électroniques.</span></div> </details> <details class="cmplz-category cmplz-preferences" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Préférences</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-preferences-optin" data-category="cmplz_preferences" class="cmplz-consent-checkbox cmplz-preferences" size="40" value="1"/> <label class="cmplz-label" for="cmplz-preferences-optin" tabindex="0"><span class="screen-reader-text">Préférences</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary><div class="cmplz-description"> <span class="cmplz-description-preferences">Le stockage ou l'accès technique est nécessaire dans le but légitime de stocker des préférences qui ne sont pas demandées par l'abonné ou l'utilisateur.</span></div> </details> <details class="cmplz-category cmplz-statistics" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Statistiques</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-statistics-optin" data-category="cmplz_statistics" class="cmplz-consent-checkbox cmplz-statistics" size="40" value="1"/> <label class="cmplz-label" for="cmplz-statistics-optin" tabindex="0"><span class="screen-reader-text">Statistiques</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary><div class="cmplz-description"> <span class="cmplz-description-statistics">Le stockage ou l'accès technique utilisé exclusivement à des fins statistiques.</span> <span class="cmplz-description-statistics-anonymous">Le stockage technique ou l'accès utilisé exclusivement à des fins statistiques anonymes. Sans assignation à comparaître, conformité volontaire de la part de votre fournisseur de services Internet ou enregistrements supplémentaires provenant d'un tiers, les informations stockées ou récupérées à cette seule fin ne peuvent généralement pas être utilisées pour vous identifier.</span></div> </details> <details class="cmplz-category cmplz-marketing" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Commercialisation</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-marketing-optin" data-category="cmplz_marketing" class="cmplz-consent-checkbox cmplz-marketing" size="40" value="1"/> <label class="cmplz-label" for="cmplz-marketing-optin" tabindex="0"><span class="screen-reader-text">Commercialisation</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary><div class="cmplz-description"> <span class="cmplz-description-marketing">Le stockage ou l'accès technique est nécessaire pour créer des profils d'utilisateur afin d'envoyer de la publicité ou pour suivre l'utilisateur sur un site Web ou sur plusieurs sites Web à des fins de marketing similaires.</span></div> </details></div></div><div class="cmplz-links cmplz-information"> <a class="cmplz-link cmplz-manage-options cookie-statement" href="#" data-relative_url="#cmplz-manage-consent-container" data-no-translation="" data-trp-gettext="">Gérer les options</a> <a class="cmplz-link cmplz-manage-third-parties cookie-statement" href="#" data-relative_url="#cmplz-cookies-overview" data-no-translation="" data-trp-gettext="">Gérer les services</a> <a class="cmplz-link cmplz-manage-vendors tcf cookie-statement" href="#" data-relative_url="#cmplz-tcf-wrapper" data-no-translation="" data-trp-gettext="">Gérer les fournisseurs {vendor_count}</a> <a class="cmplz-link cmplz-external cmplz-read-more-purposes tcf" target="_blank" rel="noopener noreferrer nofollow" href="https://cookiedatabase.org/tcf/purposes/" data-no-translation="" data-trp-gettext="">En savoir plus sur ces objectifs</a></div><div class="cmplz-divider cmplz-footer"></div><div class="cmplz-buttons"> <button class="cmplz-btn cmplz-accept">Accepter les cookies</button> <button class="cmplz-btn cmplz-deny">Rejeter tout</button> <button class="cmplz-btn cmplz-view-preferences">Afficher les préférences</button> <button class="cmplz-btn cmplz-save-preferences">Enregistrer les préférences</button> <a class="cmplz-btn cmplz-manage-options tcf cookie-statement" href="#" data-relative_url="#cmplz-manage-consent-container">Afficher les préférences</a></div><div class="cmplz-links cmplz-documents"> <a class="cmplz-link cookie-statement" href="#" data-relative_url="">{titre}</a> <a class="cmplz-link privacy-statement" href="#" data-relative_url="">{titre}</a> <a class="cmplz-link impressum" href="#" data-relative_url="">{titre}</a></div></div></div><div id="cmplz-manage-consent" data-nosnippet="true"><button class="cmplz-btn cmplz-hidden cmplz-manage-consent manage-consent-1">Gérer le consentement</button></div><script id="trp-dynamic-translator-js-extra"> var trp_data = {"trp_custom_ajax_url":"https:\/\/efqm.org\/wp-content\/plugins\/translatepress-multilingual\/includes\/trp-ajax.php","trp_wp_ajax_url":"https:\/\/efqm.org\/wp-admin\/admin-ajax.php","trp_language_to_query":"fr_FR","trp_original_language":"en_US","trp_current_language":"fr_FR","trp_skip_selectors":["[data-no-translation]","[data-no-dynamic-translation]","[data-trp-translate-id-innertext]","script","style","head","trp-span","translate-press","[data-trp-translate-id]","[data-trpgettextoriginal]","[data-trp-post-slug]"],"trp_base_selectors":["data-trp-translate-id","data-trpgettextoriginal","data-trp-post-slug"],"trp_attributes_selectors":{"text":{"accessor":"outertext","attribute":false},"block":{"accessor":"innertext","attribute":false},"image_src":{"selector":"img[src]","accessor":"src","attribute":true},"submit":{"selector":"input[type='submit'],input[type='button'], input[type='reset']","accessor":"value","attribute":true},"placeholder":{"selector":"input[placeholder],textarea[placeholder]","accessor":"placeholder","attribute":true},"title":{"selector":"[title]","accessor":"title","attribute":true},"a_href":{"selector":"a[href]","accessor":"href","attribute":true},"button":{"accessor":"outertext","attribute":false},"option":{"accessor":"innertext","attribute":false},"aria_label":{"selector":"[aria-label]","accessor":"aria-label","attribute":true},"video_src":{"selector":"video[src]","accessor":"src","attribute":true},"video_poster":{"selector":"video[poster]","accessor":"poster","attribute":true},"video_source_src":{"selector":"video source[src]","accessor":"src","attribute":true},"audio_src":{"selector":"audio[src]","accessor":"src","attribute":true},"audio_source_src":{"selector":"audio source[src]","accessor":"src","attribute":true},"picture_image_src":{"selector":"picture image[src]","accessor":"src","attribute":true},"picture_source_srcset":{"selector":"picture source[srcset]","accessor":"srcset","attribute":true}},"trp_attributes_accessors":["outertext","innertext","src","value","placeholder","title","href","aria-label","poster","srcset"],"gettranslationsnonceregular":"699682ebc1","showdynamiccontentbeforetranslation":"","skip_strings_from_dynamic_translation":[],"skip_strings_from_dynamic_translation_for_substrings":{"href":["amazon-adsystem","googleads","g.doubleclick"]},"duplicate_detections_allowed":"100","trp_translate_numerals_opt":"no","trp_no_auto_translation_selectors":["[data-no-auto-translation]"]}; </script> <script defer src="https://efqm.org/wp-content/uploads/siteground-optimizer-assets/trp-dynamic-translator.min.js?ver=2.9.6" id="trp-dynamic-translator-js"></script> <script defer src="https://efqm.org/wp-content/plugins/sg-cachepress/assets/js/lazysizes.min.js?ver=7.4.6" id="siteground-optimizer-lazy-sizes-js-js"></script> <script id="cmplz-cookiebanner-js-extra"> var complianz = {"prefix":"cmplz_","user_banner_id":"1","set_cookies":[],"block_ajax_content":"","banner_version":"30","version":"7.3.1","store_consent":"","do_not_track_enabled":"","consenttype":"optin","region":"eu","geoip":"","dismiss_timeout":"","disable_cookiebanner":"","soft_cookiewall":"","dismiss_on_scroll":"","cookie_expiry":"365","url":"https:\/\/efqm.org\/fr\/wp-json\/complianz\/v1\/","locale":"lang=fr&locale=fr_FR","set_cookies_on_root":"","cookie_domain":"","current_policy_id":"18","cookie_path":"\/","categories":{"statistics":"statistics","marketing":"marketing"},"tcf_active":"","placeholdertext":"Click to accept {category} cookies and enable this content","css_file":"https:\/\/efqm.org\/wp-content\/uploads\/complianz\/css\/banner-{banner_id}-{type}.css?v=30","page_links":{"eu":{"cookie-statement":{"title":"Cookie Policy ","url":"https:\/\/efqm.org\/fr\/cookie-policy-eu\/"},"privacy-statement":{"title":"Privacy Statement","url":"https:\/\/efqm.org\/fr\/privacy-statement\/"}}},"tm_categories":"1","forceEnableStats":"","preview":"","clean_cookies":"","aria_label":"Click to accept {category} cookies and enable this content"}; </script> <script defer src ="https://efqm.org/wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js?ver=1710233654" id="cmplz-cookiebanner-js"></script>  <script data-category="functional"> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T5GKTK2'); </script></body></html>