CINXE.COM

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rel="stylesheet" type="text/css" />  <title>Account Management</title> <link href="/account/favicon.ico" rel="ICON" type="image/x-icon" /> <link href="/account/favicon.ico" rel="SHORTCUT ICON" type="image/x-icon" /> <link href="/account/Content/font-awesome.min.css" rel="stylesheet" /> <meta name="application-name" content="sso-management" />  <link href="../App_Themes/Default/01-CernWeb-General.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/02-CernWeb-Header.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/03-CernWeb-OISStyle.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/04-CernWeb-Menu.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/06-CustomStyle.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/10-CernWeb-SmallDevices.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/Authentication.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/AuthenticationTabMenu.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/StyleSheet.css" type="text/css" rel="stylesheet" /><link href="../App_Themes/Default/Welcome.css" type="text/css" rel="stylesheet" /><title> Help </title><style type="text/css"> .ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 { text-decoration:none; } .ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1 { border-style:none; } .ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2 { } .ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_3 { border-style:none; } .ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_4 { } .ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_5 { border-style:none; } .ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_6 { } </style></head> 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WebForm_DoCallback(context.data.treeViewID,param,TreeView_ProcessNodeData,context,TreeView_ProcessNodeData,false); } var ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data = null;//]]> </script> <script src="/account/ScriptResource.axd?d=onhoXRQeT4HJyhEvgkXDw7nS-SbCMOb7pzMUfhccffT-Y8XHjrhHc4We5lCwecKIRjBko_GpsdSkFvl7oKFWkvBIEDGVOSnl0SJz6WRR1hkXVmZDLdWCopJN2sVjN84l_1x_ttOSpObNxZn-dIPGmw2&t=fffffffff2b1ef38" type="text/javascript"></script> <script type="text/javascript"> //<![CDATA[ if (typeof(Sys) === 'undefined') throw new Error('ASP.NET Ajax client-side framework failed to load.'); //]]> </script> <script src="/account/ScriptResource.axd?d=f1uLoqsTVzyhpfc4H1kn0005LV5-jwGJaS9lVWwXsolJBl3E-5n7PE4TXVEMyoUlEvgu8l2EXxC-z49l4oOIP-gMNYSN-rn4rG47CPIEnBPX_r5RJ9ii8AJTVnuY3tmakN3KVIOwb0DBfn0eQrGmfQ2&t=fffffffff2b1ef38" type="text/javascript"></script> <div class="aspNetHidden"> <input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="2529EEE9" /> <input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION" value="/wEdAASSu8X17QTiJ7m+HlZXwVMQc9JMX9a0G2wVfjCKliuB2FTpSpC8fJodkbkNEUvRpH0Rhg3uWt7yNhRMh/PUXERlYQ9RAILxLh5nnpk+cD1JHbHfU39PA34kga81NFCzwH8=" /> </div> <div id="ctl00_ctl00_pnlToolbar"> <div id="cern-toolbar"> <h1><a href="http://cern.ch" title="CERN">CERN <span>Accelerating science</span></a></h1> <ul class="cern-signedin"> <li id="ctl00_ctl00_li_cern_accountlinks" class="cern-accountlinks"> <a id="ctl00_ctl00_SignInStatus" class="cern-account" href="javascript:__doPostBack('ctl00$ctl00$SignInStatus','')" style="color:Blue;color: white;">Sign in</a> </li> <li><a class="cern-directory" href="http://cern.ch/directory" title="Search CERN resources and browse the directory">Directory</a></li> </ul> </div> </div> <div id="ctl00_ctl00_pnlHeader"> <div id="header"> <div id="ctl00_ctl00_HeaderTitle" class="bgHeaderImage page"> <h2 id="site-name"> <a href="/" title="Home" rel="home">Account Management</a> </h2> <h3 id="site-slogan"> Manage your computing accounts and service subscriptions </h3> </div> <div id="main-navigation" class="page"> <ul id="ctl00_ctl00_NICEMasterPageToolbarMenu_CernHeaderMenu"> <li class="menu"><a href="../">Home</a></li><li class="menu"><a href="../Management/MyAccounts.aspx">My Accounts</a></li><li class="menu"><a href="../Management/NewAccount.aspx">New Account</a></li><li class="menu"><a href="../Management/Requests.aspx">Pending Actions</a></li><li class="menu"><a class="active-trail" href="./">Help</a></li><li class="menu"><a href="Support.aspx">Support</a></li> </ul> </div> </div> </div> <div id="page"> <div id="ctl00_ctl00_NICEMasterPageBodyContent_PnlPwdChangeMoved" class="cern_web_infobox" style="background-repeat:no-repeat;background-position:5px center;background-image:url(/account/WebResource.axd?d=3EB4GrUUpMBRfq6HdachmJZAzG0vwb1KGSGmQUUdRPJFwqEzCjuKK9BZzKNhoH8aSuTfMRPSI2XjK9YlbvdYXE0BLTRgxhVLfSKnk_X5XbbmneebYhz3xMXjINx3ANNHwZQdk6dj8gWM5fkPmWz85g2&t=635176258700000000);padding-left:26px;"> <p> The password change pages have been moved to the new <a href="https://users-portal.web.cern.ch"> <i class="fa fa-play fa_triangle"></i>CERN Users Portal</a>. </p> </div> <script type="text/javascript"> //<![CDATA[ Sys.WebForms.PageRequestManager._initialize('ctl00$ctl00$NICEMasterPageBodyContent$ToolkitScriptManager1', 'aspnetForm', [], [], [], 90, 'ctl00$ctl00'); //]]> </script> <p class="sep"> </p> <table> <tr valign="top"> <td width="300px" style="padding-right: 10px;"> <table class="card fullWidth"> <tr class="cardHead"> <td> Help </td> <td align="right">  </td> </tr> <tr> <td colspan="2"> <a href="#ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_SkipLink"><img alt="Skip Navigation Links." src="/account/WebResource.axd?d=GmrlBdWWAVsy3VqlrpNNz1FVgj_UGPdt2kQ4nulnOWakR9bBmSaf9DC0PElIH2J4tyD4eE2DCBCwTxb6QgCkwnt9AMrKJc2gwUV4dqf9KMY1&t=637814365760000000" width="0" height="0" style="border-width:0px;" /></a><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1" class="tvDefault"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,0,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand Policies" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=1" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t0i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=1" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t0" style="border-style:none;font-size:1em;">Policies</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0Nodes" style="display:none;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=010010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t1i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=010010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t1" style="border-style:none;font-size:1em;">Accounts for Newcomers</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=010020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t2i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=010020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t2" style="border-style:none;font-size:1em;">Security Quiz and Computing Rules</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=011010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t3i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=011010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t3" style="border-style:none;font-size:1em;">Account Types</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=011020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t4i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=011020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t4" style="border-style:none;font-size:1em;">Mail and Mailbox defaults</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=012010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t5i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=012010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t5" style="border-style:none;font-size:1em;">User Departure and Resources Lifecycle</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=013010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t6i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=013010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t6" style="border-style:none;font-size:1em;">Blocking Exceptions</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=014010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t7i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=014010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t7" style="border-style:none;font-size:1em;">Externals and Users registration</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,8,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand Account Operations" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=2" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t8i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=2" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t8" style="border-style:none;font-size:1em;">Account Operations</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8Nodes" style="display:none;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t9i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t9" style="border-style:none;font-size:1em;">Creating a New Account</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t10i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t10" style="border-style:none;font-size:1em;">Login Restrictions</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t11i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t11" style="border-style:none;font-size:1em;">Account Tasks</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t12i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t12" style="border-style:none;font-size:1em;">Changing Your Login</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=021010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t13i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=021010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t13" style="border-style:none;font-size:1em;">Password Assistance</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,14,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand Requests" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=3" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t14i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=3" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t14" style="border-style:none;font-size:1em;">Requests</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14Nodes" style="display:none;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=030010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t15i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=030010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t15" style="border-style:none;font-size:1em;">About Requests</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=030020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t16i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=030020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t16" style="border-style:none;font-size:1em;">Requests Page</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=030030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t17i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=030030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t17" style="border-style:none;font-size:1em;">Special approvals for account creation</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,18,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18Nodes)"><img src="/account/WebResource.axd?d=tOTLw0Tryjbd5qrQaTGMOyNqWGIKaMIKN6M01n5n_Jusmxisgtgp9clkwN9o5saCCfpWrsAE9aoofPH-YNhsOyCN34lfEYb7gcB6kaM_kxnd2qSvxIY210UCkNt2ptRL0&t=637814365760000000" alt="Collapse Computing Groups and Unix Groups" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=4" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t18i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=4" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t18" style="border-style:none;font-size:1em;">Computing Groups and Unix Groups</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18Nodes" style="display:block;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t19i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t19" style="border-style:none;font-size:1em;">Computing Groups and Unix Groups management</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t20i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2 tvSelected ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_4" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1 tvSelected ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_3" href="/account/Help/?kbid=048015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t20" style="border-style:none;font-size:1em;">Computing Groups Administration</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t21i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode 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/></td><td><a href="/account/Help/?kbid=048025" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t22i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048025" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t22" style="border-style:none;font-size:1em;">How To Delete a Computing Group (or Merge Two Groups)</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048099" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t23i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048099" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t23" style="border-style:none;font-size:1em;">Synchronizing an E-Group to AFS</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=049010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t24i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=049010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t24" style="border-style:none;font-size:1em;">How The GID Is Assigned To User Accounts</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n25" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,25,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n25,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n25Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand FAQ" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=5" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t25i" tabindex="-1"><img 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id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_SkipLink"></a> </td> </tr> </table> </td> <td style="padding-right: 10px;"> <div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_pnlPage"> <p></p> <p></p> <p></p> <span id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lblPage"> <div class="text">  <h1>Computing Groups and Unix Groups Administration</h1> <p> The procedures to <b>create or delete</b> a Computing Group or a Unix Group require the intervention of the Service Desk. For complete instructions, please check the following help topics: </p> <p> <a href="?kbid=048020"><i class="fa fa-play fa_triangle"></i>How to Create a Computing Group</a> </p> <p> <a href="?kbid=048025"><i class="fa fa-play fa_triangle"></i>How To Delete a Computing Group (or Merge Two Groups)</a> </p> <p> Once created, these groups can be managed through the standard E-Groups interface (<a href="http://e-groups.cern.ch">http://e-groups.cern.ch</a>). </p> <p>Each Computing E-Group has an associated administrators E-Group, named <b>groupname-admins</b>. <br /> Example: Computing E-Group <b>ZP</b> has a corresponding administrators E-Group <b>ZP-Admins</b> (<a href="https://e-groups.cern.ch/e-groups/EgroupsSearch.do?searchMethod=0&searchValue=zp" target="_blank">see them live here</a>) </p> <p>The <b>groupname-admins</b> E-Group is static, and is managed by the <b>groupname-admins</b> group members themselves.</p> <h2>Management Tips</h2> <h4>Static E-Group: manual editing</h4> <p> Group Administrators can edit the Computing E-Groups manually. <br /> Adding a user by name can be done as soon as the user is registered in the HR / AIS application. </p> <h4>Dynamic E-Group: Automate the Computing Group membership</h4> <p>Using a dynamic criteria to fill a Computing E-Group will fully automate the membership generation.<br /> Example: the <i>ZP</i> E-Group belonging to ATLAS could be automated using some criterion like <i>Experiment=ATLAS</i>, along with some other criteria to ensure a proper membership. </p> <h4>Recommended solution: use static and a dynamic sub-groups for your Computing Group</h4> <p> As manually adding members will always be required, we strongly suggest to use sub E-Groups, dynamic and static. <br /> Example: <i>ZP</i> E-Group could have 2 sub E-Groups, one <i>ZP-Dynamic-members</i> and one <i>ZP-Static-members</i>, allowing both automation and exceptions. </p> <h4>User moving from one group to another (changing experiment)</h4> <p>In case a user is changing experiment, Group Administrators just need to remove the user from the old Computing E-Group and add him/her to the new Computing E-Group (note that in case of dynamic Computing E-Groups the change will be automatic). <br /> The Account Management service will automatically change the gidNumber of the corresponding account to that of the new group after some time (1 hour at most during normal service operation). </p> <p> Please note that, if the user wants his AFS home directory and files group to be changed, he will have to run a specific set of commands <a href="https://cern.service-now.com/service-portal/?id=kb_article&n=KB0000439" target="_blank">as described here</a>. </p> <h4>User member of multiple computing groups</h4> <p>A user can be member of more than one computing group. It is not necessary to remove an account from a computing group before adding it to another. <br /> In that case, however, the Account Management service will <b>not change the account's gidNumber automatically</b>, as the account is entitled to have any of the two values for its gidNumber.</p> <p>Users can change their <b>primary computing group</b> (i.e. the group that will determine the Unix group id of the account) of their own accounts using the <a href="https://resources.web.cern.ch/resources/Manage/Linux/Subscribe.aspx">CERN Resources Portal</a>. </p> </div> </span> <div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_pnlSelectedPages"> </div> <P></P> <table class="helpFooter fullWidth"> <tr> <td class="helpFooterLeft">Created:</td> <td class="helpFooterRight" width="80%"> <span id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lblCreated">2/4/2025</span></td> </tr> <tr> <td class="helpFooterLeft">Last reviewed:</td> <td class="helpFooterRight"> <span id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lblReviewed">11/4/2022</span></td> </tr> <tr> <td class="helpFooterLeft">Tools:</td> <td class="helpFooterRightTools"> <table> <tr> <td> <a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lnkSend" class="helpFooterRightTools" href="mailto%3A?subject=NICE Help page: Computing Groups Administration&body=Please find the requested documentation at this Web page: https%3A%2F%2Faccount.cern.ch%2Faccount%2FHelp%2Fdefault.aspx%3Fkbid%3D048015">Send the page</a></td> <td><img src="/account/Help/Contents/Images/send_icon.gif" border="0" alt="Send"/></td> <td> | </td> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lnkPrint" class="helpFooterRightTools" href="https://account.cern.ch/account/Help/default.aspx?kbid=048015&print=1" target="_blank">Printable version</a></td> <td><img src="/account/Help/Contents/Images/print_icon.gif" border="0" alt="Print"/></td> </tr> </table> </td> </tr> </table> <P></P> </div>   </td> </tr> </table> </div> <div id="ctl00_ctl00_pnlFooter"> <div id="footer"> <div class="page"> <div class="region-footer-first"> <h2>Related sites</h2> <ul id="ctl00_ctl00_NICEMasterPageRelatedSites_HeaderMenu1"> <li class="leaf"><a href="https://cern.service-now.com/service-portal?id=privacy_policy&se=SSO-Service&notice=single-sign-on" target="_blank">Privacy notice</a></li><li class="leaf"><a href="http://www.cern.ch/resources" target="_blank">CERN Resources Portal</a></li><li class="leaf"><a href="http://www.cern.ch/ca" target="_blank">Certification Authority</a></li><li class="leaf"><a href="http://cern.ch/e-groups" target="_blank">E-Groups</a></li><li class="leaf"><a href="https://cern.service-now.com/service-portal?id=get_help" target="_blank">Service Portal (Get Help)</a></li> </ul> </div> <div class="cern-logo"> <a href="http://cern.ch" title="CERN" rel="CERN"> <img class="footer_logo_img" border="0" src="../Images/cern-logo-large.png" alt="CERN" /></a> </div> </div> </div> </div> <script type="text/javascript"> //<![CDATA[ var ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_ImageArray = new Array('/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000', '/account/WebResource.axd?d=1F6wYAOPJNT3gN9MQqFx13xGTzAJONcts7Wf3El_6YhhzZLqh0U1fwvgF-axcTpFm-H9buWYpv3nKzb-1MKgAckKPZLH3uD89FC3XkvsXjvyEWwv9BB8J0CUl30-UqNu0&t=637814365760000000', '/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000', '/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000', '/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000', '/account/WebResource.axd?d=tOTLw0Tryjbd5qrQaTGMOyNqWGIKaMIKN6M01n5n_Jusmxisgtgp9clkwN9o5saCCfpWrsAE9aoofPH-YNhsOyCN34lfEYb7gcB6kaM_kxnd2qSvxIY210UCkNt2ptRL0&t=637814365760000000'); 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