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Management</a> </h2> <h3 id="site-slogan"> Manage your computing accounts and service subscriptions </h3> </div> <div id="main-navigation" class="page"> <ul id="ctl00_ctl00_NICEMasterPageToolbarMenu_CernHeaderMenu"> <li class="menu"><a href="../">Home</a></li><li class="menu"><a href="../Management/MyAccounts.aspx">My Accounts</a></li><li class="menu"><a href="../Management/NewAccount.aspx">New Account</a></li><li class="menu"><a href="../Management/Requests.aspx">Pending Actions</a></li><li class="menu"><a class="active-trail" href="./">Help</a></li><li class="menu"><a href="Support.aspx">Support</a></li> </ul> </div> </div> </div> <div id="page"> <div id="ctl00_ctl00_NICEMasterPageBodyContent_PnlPwdChangeMoved" class="cern_web_infobox" style="background-repeat:no-repeat;background-position:5px center;background-image:url(/account/WebResource.axd?d=3EB4GrUUpMBRfq6HdachmJZAzG0vwb1KGSGmQUUdRPJFwqEzCjuKK9BZzKNhoH8aSuTfMRPSI2XjK9YlbvdYXE0BLTRgxhVLfSKnk_X5XbbmneebYhz3xMXjINx3ANNHwZQdk6dj8gWM5fkPmWz85g2&t=635176258700000000);padding-left:26px;"> <p> The password change pages have been moved to the new <a href="https://users-portal.web.cern.ch"> <i class="fa fa-play fa_triangle"></i>CERN Users Portal</a>. </p> </div> <script type="text/javascript"> //<![CDATA[ Sys.WebForms.PageRequestManager._initialize('ctl00$ctl00$NICEMasterPageBodyContent$ToolkitScriptManager1', 'aspnetForm', [], [], [], 90, 'ctl00$ctl00'); //]]> </script> <p class="sep"> </p> <table> <tr valign="top"> <td width="300px" style="padding-right: 10px;"> <table class="card fullWidth"> <tr class="cardHead"> <td> Help </td> <td align="right">  </td> </tr> <tr> <td colspan="2"> <a href="#ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_SkipLink"><img alt="Skip Navigation Links." src="/account/WebResource.axd?d=GmrlBdWWAVsy3VqlrpNNz1FVgj_UGPdt2kQ4nulnOWakR9bBmSaf9DC0PElIH2J4tyD4eE2DCBCwTxb6QgCkwnt9AMrKJc2gwUV4dqf9KMY1&t=637814365760000000" width="0" height="0" style="border-width:0px;" /></a><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1" class="tvDefault"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,0,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0Nodes)"><img src="/account/WebResource.axd?d=tOTLw0Tryjbd5qrQaTGMOyNqWGIKaMIKN6M01n5n_Jusmxisgtgp9clkwN9o5saCCfpWrsAE9aoofPH-YNhsOyCN34lfEYb7gcB6kaM_kxnd2qSvxIY210UCkNt2ptRL0&t=637814365760000000" alt="Collapse Policies" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=1" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t0i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=1" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t0" style="border-style:none;font-size:1em;">Policies</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n0Nodes" style="display:block;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=010010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t1i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=010010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t1" style="border-style:none;font-size:1em;">Accounts for Newcomers</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=010020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t2i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=010020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t2" style="border-style:none;font-size:1em;">Security Quiz and Computing Rules</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=011010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t3i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=011010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t3" style="border-style:none;font-size:1em;">Account Types</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=011020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t4i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=011020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t4" style="border-style:none;font-size:1em;">Mail and Mailbox defaults</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=012010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t5i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=012010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t5" style="border-style:none;font-size:1em;">User Departure and Resources Lifecycle</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=013010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t6i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=013010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t6" style="border-style:none;font-size:1em;">Blocking Exceptions</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=014010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t7i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2 tvSelected ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_4" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1 tvSelected ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_3" href="/account/Help/?kbid=014010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t7" style="border-style:none;font-size:1em;">Externals and Users registration</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,8,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand Account Operations" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=2" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t8i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=2" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t8" style="border-style:none;font-size:1em;">Account Operations</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n8Nodes" style="display:none;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t9i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t9" style="border-style:none;font-size:1em;">Creating a New Account</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t10i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t10" style="border-style:none;font-size:1em;">Login Restrictions</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t11i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t11" style="border-style:none;font-size:1em;">Account Tasks</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=020030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t12i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=020030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t12" style="border-style:none;font-size:1em;">Changing Your Login</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=021010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t13i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=021010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t13" style="border-style:none;font-size:1em;">Password Assistance</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,14,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand Requests" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=3" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t14i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=3" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t14" style="border-style:none;font-size:1em;">Requests</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n14Nodes" style="display:none;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=030010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t15i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=030010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t15" style="border-style:none;font-size:1em;">About Requests</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=030020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t16i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=030020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t16" style="border-style:none;font-size:1em;">Requests Page</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=030030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t17i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=030030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t17" style="border-style:none;font-size:1em;">Special approvals for account creation</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,18,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand Computing Groups and Unix Groups" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=4" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t18i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=4" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t18" style="border-style:none;font-size:1em;">Computing Groups and Unix Groups</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n18Nodes" style="display:none;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t19i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t19" style="border-style:none;font-size:1em;">Computing Groups and Unix Groups management</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t20i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048015" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t20" style="border-style:none;font-size:1em;">Computing Groups Administration</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t21i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t21" style="border-style:none;font-size:1em;">How to Create a Computing Group</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048025" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t22i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048025" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t22" style="border-style:none;font-size:1em;">How To Delete a Computing Group (or Merge Two Groups)</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=048099" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t23i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=048099" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t23" style="border-style:none;font-size:1em;">Synchronizing an E-Group to AFS</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=049010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t24i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=049010" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t24" style="border-style:none;font-size:1em;">How The GID Is Assigned To User Accounts</a></td> </tr> </table> </div><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n25" href="javascript:TreeView_ToggleNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data,25,ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n25,' ',ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n25Nodes)"><img src="/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000" alt="Expand FAQ" style="border-width:0;" /></a></td><td><a href="/account/Help/?fdid=5" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t25i" tabindex="-1"><img src="/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?fdid=5" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t25" style="border-style:none;font-size:1em;">FAQ</a></td> </tr> </table><div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1n25Nodes" style="display:none;"> <table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=062020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t26i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=062020" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t26" style="border-style:none;font-size:1em;">Next Step after activation</a></td> </tr> </table><table cellpadding="0" cellspacing="0" style="border-width:0;"> <tr> <td><div style="width:20px;height:1px"></div></td><td><img src="/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000" alt="" /></td><td><a href="/account/Help/?kbid=062030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t27i" tabindex="-1"><img src="/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000" alt="" style="border-width:0;" /></a></td><td class="tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_2" onmouseover="TreeView_HoverNode(ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_Data, this)" onmouseout="TreeView_UnhoverNode(this)" style="white-space:nowrap;"><a class="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_0 tvNode ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_1" href="/account/Help/?kbid=062030" id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1t27" style="border-style:none;font-size:1em;">E-Mail options</a></td> </tr> </table> </div> </div><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_SkipLink"></a> </td> </tr> </table> </td> <td style="padding-right: 10px;"> <div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_pnlPage"> <p></p> <p></p> <p></p> <span id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lblPage"> <div class="text">  <h1>Externals and USERS registration</h1> <h4>Registration</h4> <p> Registration of Externals and USERS are done exactly the same as before, through the usual HR / AIS interfaces (e.g. PIE application, User Office, etc.). </p> <h4>Account Availability</h4> <p> Once the registration above is complete, the CERN Account will be created automatically within the hour (the synchronization occurs <b>on the hour</b>). <br />After the next hour:00 has passed, the user can call the ServiceDesk to activate the account and obtain his/her credentials. </p> <p> <u>Note:</u> The newcomer's Supervisor, Team Leader and some Group Administrators (with special rights) can also activate the account, print or email the account activation information sheet and provide it to the newcomer. This can be used, for example, for a remote user who is not at CERN. </p> <h4>Computing E-Group add</h4> <p> Once the registration above is complete, the new user can be added to the appropriate Computing E-Group by using his fullname or PersonID, there is no need to wait for the CERN Account to be activated. </p> </div> </span> <div id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_pnlSelectedPages"> </div> <P></P> <table class="helpFooter fullWidth"> <tr> <td class="helpFooterLeft">Created:</td> <td class="helpFooterRight" width="80%"> <span id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lblCreated">10/25/2024</span></td> </tr> <tr> <td class="helpFooterLeft">Last reviewed:</td> <td class="helpFooterRight"> <span id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lblReviewed">11/4/2022</span></td> </tr> <tr> <td class="helpFooterLeft">Tools:</td> <td class="helpFooterRightTools"> <table> <tr> <td> <a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lnkSend" class="helpFooterRightTools" href="mailto%3A?subject=NICE Help page: Externals and Users registration&body=Please find the requested documentation at this Web page: https%3A%2F%2Faccount.cern.ch%2Faccount%2FHelp%2Fdefault.aspx%3Fkbid%3D014010">Send the page</a></td> <td><img src="/account/Help/Contents/Images/send_icon.gif" border="0" alt="Send"/></td> <td> | </td> <td><a id="ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HPage1_lnkPrint" class="helpFooterRightTools" href="https://account.cern.ch/account/Help/default.aspx?kbid=014010&print=1" target="_blank">Printable version</a></td> <td><img src="/account/Help/Contents/Images/print_icon.gif" border="0" alt="Print"/></td> </tr> </table> </td> </tr> </table> <P></P> </div>   </td> </tr> </table> </div> <div id="ctl00_ctl00_pnlFooter"> <div id="footer"> <div class="page"> <div class="region-footer-first"> <h2>Related sites</h2> <ul id="ctl00_ctl00_NICEMasterPageRelatedSites_HeaderMenu1"> <li class="leaf"><a href="https://cern.service-now.com/service-portal?id=privacy_policy&se=SSO-Service&notice=single-sign-on" target="_blank">Privacy notice</a></li><li class="leaf"><a href="http://www.cern.ch/resources" target="_blank">CERN Resources Portal</a></li><li class="leaf"><a href="http://www.cern.ch/ca" target="_blank">Certification Authority</a></li><li class="leaf"><a href="http://cern.ch/e-groups" target="_blank">E-Groups</a></li><li class="leaf"><a href="https://cern.service-now.com/service-portal?id=get_help" target="_blank">Service Portal (Get Help)</a></li> </ul> </div> <div class="cern-logo"> <a href="http://cern.ch" title="CERN" rel="CERN"> <img class="footer_logo_img" border="0" src="../Images/cern-logo-large.png" alt="CERN" /></a> </div> </div> </div> </div> <script type="text/javascript"> //<![CDATA[ var ctl00_ctl00_NICEMasterPageBodyContent_SiteContentPlaceholder_HIndex1_TreeView1_ImageArray = new Array('/account/WebResource.axd?d=1C9dqu-409u4sJAbWrPq-_948HZVGFZ2jDsjYm9e8jfo0kL7TYugw88kd7ccfbma-lzh0340qrgEn8WSws2PifsJgh-Mxf8FWXhbmzkWB1mg1rPn-gpnCusFVo4CVgrE0&t=637814365760000000', '/account/WebResource.axd?d=1F6wYAOPJNT3gN9MQqFx13xGTzAJONcts7Wf3El_6YhhzZLqh0U1fwvgF-axcTpFm-H9buWYpv3nKzb-1MKgAckKPZLH3uD89FC3XkvsXjvyEWwv9BB8J0CUl30-UqNu0&t=637814365760000000', '/account/WebResource.axd?d=5q-ywyd3SU3EpuIAot74ah8V-lfxXa4hkNSkzpJr8Dj7K2NfkOnFQleWuiLTzFiO8SAgUmUU-G7P0oLyK-RyOC3fT1yTF-uc7Gp3k5Sbz02mXYiD1hjhBpnLIhVgID_Y0&t=637814365760000000', '/account/WebResource.axd?d=wDevv9WmSaJCGhDFHks3I9oBxCGNrIoDFjSBSrCjzYiss9HvLjzvaz_VIKUHtHxJPhKQklhSA2HGDHjAse5rYIOwocUMLV_21oNJTheEETBWLrDTXZ6HQ06ppio2s3Pw0&t=637814365760000000', '/account/WebResource.axd?d=_4H4LASs5kACDp_YTFmsxod5rCG6X-n9VIrnqg70PR88rOZtgjKvHwzcPZT9jKRJqxSQxDx223tbqOLl1uBXQYtIxNZwgM7vgwLoY5n7u9l4FKhfEkHz6xMNJNvodz2j0&t=637814365760000000', '/account/WebResource.axd?d=tOTLw0Tryjbd5qrQaTGMOyNqWGIKaMIKN6M01n5n_Jusmxisgtgp9clkwN9o5saCCfpWrsAE9aoofPH-YNhsOyCN34lfEYb7gcB6kaM_kxnd2qSvxIY210UCkNt2ptRL0&t=637814365760000000'); 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