Zoom Status

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge">  <meta charset="utf-8"> <title>Zoom Status</title> <meta name="description" content="Welcome to Zoom's home for real-time and historical data on system performance.">  <meta name="HandheldFriendly" content="True"> <meta name="MobileOptimized" content="320"> <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0">  <meta name="issued" content="1739787875">  <meta http-equiv="cleartype" content="on">  <style> @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-f0b2f7c12b6b87c65c02d3c1738047ea67a7607fd767056d8a2964cc6a2393f7.eot?host=status.zoom.us'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-f0b2f7c12b6b87c65c02d3c1738047ea67a7607fd767056d8a2964cc6a2393f7.eot?host=status.zoom.us#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-e642ffe82005c6208632538a557e7f5dccb835c0303b06f17f55ccf567907241.woff?host=status.zoom.us') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaLight-0f094da9b301d03292f97db5544142a16f9f2ddf50af91d44753d9310c194c5f.ttf?host=status.zoom.us') format('truetype'); font-weight:300; font-style:normal; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-366d17769d864aa72f27defaddf591e460a1de4984bb24dacea57a9fc1d14878.eot?host=status.zoom.us'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-366d17769d864aa72f27defaddf591e460a1de4984bb24dacea57a9fc1d14878.eot?host=status.zoom.us#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-2ee4c449a9ed716f1d88207bd1094e21b69e2818b5cd36b28ad809dc1924ec54.woff?host=status.zoom.us') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegular-a40a469edbd27b65b845b8000d47445a17def8ba677f4eb836ad1808f7495173.ttf?host=status.zoom.us') format('truetype'); font-weight:400; font-style:normal; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-0bf83a850b45e4ccda15bd04691e3c47ae84fec3588363b53618bd275a98cbb7.eot?host=status.zoom.us'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-0bf83a850b45e4ccda15bd04691e3c47ae84fec3588363b53618bd275a98cbb7.eot?host=status.zoom.us#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-0c394ec7a111aa7928ea470ec0a67c44ebdaa0f93d1c3341abb69656cc26cbdd.woff?host=status.zoom.us') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaRegularIt-9e43859f8015a4d47d9eaf7bafe8d1e26e3298795ce1f4cdb0be0479b8a4605e.ttf?host=status.zoom.us') format('truetype'); font-weight:400; font-style:italic; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-09566917307251d22021a3f91fc646f3e45f8d095209bcd2cded8a1979f06e54.eot?host=status.zoom.us'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-09566917307251d22021a3f91fc646f3e45f8d095209bcd2cded8a1979f06e54.eot?host=status.zoom.us#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-86724fb2152613d735ba47c3f47a9ad2424b898bea4bece213dacee40344f966.woff?host=status.zoom.us') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaSemibold-cf3e4eb7fbdf6fb83e526cc2a0141e55b01097e6e1abfd4cbdc3eda75d183f74.ttf?host=status.zoom.us') format('truetype'); font-weight:500; font-style:normal; } @font-face { font-family: 'proxima-nova'; src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-622ea489d20e12e691663f83217105e957e2d3d09703707d40155a29c06cc9d9.eot?host=status.zoom.us'); src: url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-622ea489d20e12e691663f83217105e957e2d3d09703707d40155a29c06cc9d9.eot?host=status.zoom.us#iefix') format('embedded-opentype'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-c8dc577ff7f76d2fc199843e38c04bb2e9fd15889421358d966a9f846c2ed1cd.woff?host=status.zoom.us') format('woff'), url('https://dka575ofm4ao0.cloudfront.net/assets/ProximaNovaBold-27177fe9242acbe089276ee587feef781446667ffe9b6fdc5b7fe21ad73e12f3.ttf?host=status.zoom.us') format('truetype'); font-weight:700; font-style:normal; } </style> <link rel="shortcut icon" type="image/x-icon" href="//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/10196/Zoom_Icon.png" /> <link rel="shortcut icon" href='//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/10196/Zoom_Icon.png'> <link rel="alternate" type="application/atom+xml" href="https://status.zoom.us/history.atom" title="Zoom Status History - Atom Feed"> <link rel="alternate" type="application/rss+xml" href="https://status.zoom.us/history.rss" title="Zoom Status History - RSS Feed">  <link rel="canonical" href="https://status.zoom.us"> <meta name="_globalsign-domain-verification" content="y_VzfckMy4iePo5oDJNivyYIjh8LffYa4jzUndm_bZ"/> <meta name="robots" content="noindex,nofollow"> <link rel="alternate" type="application/atom+xml" title="ATOM" href="https://status.zoom.us/history.atom" />  <link rel="stylesheet" media="screen" href="https://dka575ofm4ao0.cloudfront.net/packs/0.b4545edb68e147de7949.css" /> <link rel="stylesheet" media="all" href="https://dka575ofm4ao0.cloudfront.net/assets/status/status_manifest-260e48dd9b8c9b04e8d6c6286f76aecb8ac22f273beea6dba3eee902141bcbfe.css" /> <script src="https://dka575ofm4ao0.cloudfront.net/assets/jquery-3.5.1.min-729e416557a365062a8a20f0562f18aa171da57298005d392312670c706c68de.js"></script> <script> window.pageColorData = {"blue":"#3498DB","border":"#E0E0E0","body_background":"#ffffff","font":"#333333","graph":"#3498db","green":"#2fcc66","light_font":"#AAAAAA","link":"#3498db","orange":"#e67e22","red":"#e74c3c","yellow":"#f1c40f","no_data":"#b3bac5"}; </script> <style> /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ /* BODY BACKGROUND */ body, .layout-content.status.status-api .section .example-container .example-opener .color-secondary, .grouped-items-selector, .layout-content.status.status-full-history .history-nav a.current, div[id^="subscribe-modal"] .modal-footer, div[id^="subscribe-modal"], div[id^="updates-dropdown"] .updates-dropdown-section, #uptime-tooltip .tooltip-box { background-color:#ffffff; } #uptime-tooltip .pointer-container .pointer-smaller { border-bottom-color:#ffffff; } /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ /* PRIMARY FONT COLOR */ body.status, .color-primary, .color-primary:hover, .layout-content.status-index .status-day .update-title.impact-none a, .layout-content.status-index .status-day .update-title.impact-none a:hover, .layout-content.status-index .timeframes-container .timeframe.active, .layout-content.status-full-history .month .incident-container .impact-none, .layout-content.status.status-index .incidents-list .incident-title.impact-none a, .incident-history .impact-none, .layout-content.status .grouped-items-selector.inline .grouped-item.active, .layout-content.status.status-full-history .history-nav a.current, .layout-content.status.status-full-history .history-nav a:not(.current):hover, div[id^="subscribe-modal"] .modal-header .close, .grouped-item-label, #uptime-tooltip .tooltip-box .tooltip-content .related-events .related-event a.related-event-link { color:#333333; } .layout-content.status.status-index .components-statuses .component-container .name { color:#333333; color:rgba(51,51,51,.8); } /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ /* SECONDARY FONT COLOR */ small, .layout-content.status .table-row .date, .color-secondary, .layout-content.status .grouped-items-selector.inline .grouped-item, .layout-content.status.status-full-history .history-footer .pagination a.disabled, .layout-content.status.status-full-history .history-nav a, #uptime-tooltip .tooltip-box .tooltip-content .related-events #related-event-header { color:#AAAAAA; } /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ /* BORDER COLOR */ body.status .layout-content.status .border-color, hr, .tooltip-base, .markdown-display table, div[id^="subscribe-modal"], #uptime-tooltip .tooltip-box { border-color:#E0E0E0; } div[id^="subscribe-modal"] .modal-footer, .markdown-display table td { border-top-color:#E0E0E0; } .markdown-display table td + td, .markdown-display table th + th { border-left-color:#E0E0E0; } div[id^="subscribe-modal"] .modal-header, #uptime-tooltip .pointer-container .pointer-larger { border-bottom-color:#E0E0E0; } #uptime-tooltip .tooltip-box .outage-field { /* Generate the background-color for the outage-field from the css_body_background_color and css_border_color. For the default background (#ffffff) and default css_border_color (#e0e0e0), use the luminosity of the default background with a magic number to arrive at the original outage-field background color (#f4f5f7). I used the formula Target Color = Color * alpha + Background * (1 - alpha) to find the magic number of ~0.08. For darker css_body_background_color, luminosity values are lower so alpha trends toward becoming transparent (thus outage-field background becomes same as css_body_background_color). */ background-color: rgba(224,224,224,0.31); /* outage-field border-color alpha is inverse to the luminosity of css_body_background_color. That is to say, with a default white background this border is transparent, but on a black background, it's opaque css_border_color. */ border-color: rgba(224,224,224,0.0); } /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ /* CSS REDS */ .layout-content.status.status-index .status-day .update-title.impact-critical a, .layout-content.status.status-index .status-day .update-title.impact-critical a:hover, .layout-content.status.status-index .page-status.status-critical, .layout-content.status.status-index .unresolved-incident.impact-critical .incident-title, .flat-button.background-red { background-color:#e74c3c; } .layout-content.status-index .components-statuses .component-container.status-red:after, .layout-content.status-full-history .month .incident-container .impact-critical, .layout-content.status-incident .incident-name.impact-critical, .layout-content.status.status-index .incidents-list .incident-title.impact-critical a, .status-red .icon-indicator, .incident-history .impact-critical, .components-container .component-inner-container.status-red .component-status, .components-container .component-inner-container.status-red .icon-indicator { color:#e74c3c; } .layout-content.status.status-index .unresolved-incident.impact-critical .updates { border-color:#e74c3c; } /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ /* CSS ORANGES */ .layout-content.status.status-index .status-day .update-title.impact-major a, .layout-content.status.status-index .status-day .update-title.impact-major a:hover, .layout-content.status.status-index .page-status.status-major, .layout-content.status.status-index .unresolved-incident.impact-major .incident-title { background-color:#e67e22; } .layout-content.status-index .components-statuses .component-container.status-orange:after, .layout-content.status-full-history .month .incident-container .impact-major, .layout-content.status-incident .incident-name.impact-major, .layout-content.status.status-index .incidents-list .incident-title.impact-major a, .status-orange .icon-indicator, .incident-history .impact-major, .components-container .component-inner-container.status-orange .component-status, .components-container .component-inner-container.status-orange .icon-indicator { color:#e67e22; } .layout-content.status.status-index .unresolved-incident.impact-major .updates { border-color:#e67e22; } /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ /* CSS YELLOWS */ .layout-content.status.status-index .status-day .update-title.impact-minor a, .layout-content.status.status-index .status-day .update-title.impact-minor a:hover, .layout-content.status.status-index .page-status.status-minor, .layout-content.status.status-index .unresolved-incident.impact-minor .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#f1c40f; } .layout-content.status-index .components-statuses .component-container.status-yellow:after, .layout-content.status-full-history .month .incident-container .impact-minor, .layout-content.status-incident .incident-name.impact-minor, .layout-content.status.status-index .incidents-list .incident-title.impact-minor a, .status-yellow .icon-indicator, .incident-history .impact-minor, .components-container .component-inner-container.status-yellow .component-status, .components-container .component-inner-container.status-yellow .icon-indicator, .layout-content.status.manage-subscriptions .confirmation-infobox .fa { color:#f1c40f; } .layout-content.status.status-index .unresolved-incident.impact-minor .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#f1c40f; } /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ /* CSS BLUES */ .layout-content.status.status-index .status-day .update-title.impact-maintenance a, .layout-content.status.status-index .status-day .update-title.impact-maintenance a:hover, .layout-content.status.status-index .page-status.status-maintenance, .layout-content.status.status-index .unresolved-incident.impact-maintenance .incident-title, .layout-content.status.status-index .scheduled-incidents-container .tab { background-color:#3498DB; } .layout-content.status-index .components-statuses .component-container.status-blue:after, .layout-content.status-full-history .month .incident-container .impact-maintenance, .layout-content.status-incident .incident-name.impact-maintenance, .layout-content.status.status-index .incidents-list .incident-title.impact-maintenance a, .status-blue .icon-indicator, .incident-history .impact-maintenance, .components-container .component-inner-container.status-blue .component-status, .components-container .component-inner-container.status-blue .icon-indicator { color:#3498DB; } .layout-content.status.status-index .unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#3498DB; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#2fcc66; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#2fcc66; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#3498db; } .flat-button, .masthead .updates-dropdown-container .show-updates-dropdown, .layout-content.status-full-history .show-filter.open { background-color:#3498db; } /* CUSTOM COLOR OVERRIDES FOR UPTIME SHOWCASE */ .components-section .components-uptime-link { color: #aaaaaa; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .legend-item.light { color: #aaaaaa; opacity: 1; } .layout-content.status .shared-partial.uptime-90-days-wrapper .legend .spacer { background: #aaaaaa; opacity: 1; } </style>  <link rel="stylesheet" type="text/css" href="//dka575ofm4ao0.cloudfront.net/page_display_customizations-custom_css_externals/10146/external20201006-67-10xuovl.css">  <script crossorigin="anonymous" src="https://cdnjs.cloudflare.com/polyfill/v3/polyfill.js"></script>    </head> <body class="status index status-none"> <div class="layout-content status status-index premium"> <div class="custom-header-container"> <div class="masthead-container premium"> <div class="masthead"> <div class="images-container" id="cover-image-container" data-js-hook="images-container" style="height: 315px;"></div> <style> #cover-image-container { background-image:url("//dka575ofm4ao0.cloudfront.net/pages-hero_covers/normal/10196/jY5YabAATJ6Ey05O5LGy"); } @media only screen and (-webkit-min-device-pixel-ratio: 2), only screen and (min-resolution: 192dpi) { #cover-image-container { background-image:url("//dka575ofm4ao0.cloudfront.net/pages-hero_covers/retina/10196/jY5YabAATJ6Ey05O5LGy") !important; } } </style> <div class="text-container"> <span class="page-name font-largest"> <a target="_blank" href="http://zoom.us">Zoom Service Status</a> </span> <span> <div id="replace-with-subscribe"></div> </span> </div> </div> </div>  <div class="updates-dropdown-container" data-js-hook="updates-dropdown-container"> <a href="#" data-js-hook="show-updates-dropdown" id="show-updates-dropdown" class="show-updates-dropdown" aria-label="Subscribe to updates" aria-expanded="false" aria-haspopup="dialog" role="button"> </a>  <div class="updates-dropdown" data-js-hook="updates-dropdown" id="updates-dropdown" style="display:none"> <div class="updates-dropdown-nav nav-items-7" role="tablist" aria-label="Subscribe to updates"> <a href="#updates-dropdown-email" aria-controls="updates-dropdown-email" aria-label="Subscribe via email" role="tab" aria-selected="true" id="updates-dropdown-email-btn"> <span class="icon-container email"> </a> <a href="#updates-dropdown-sms" aria-controls="updates-dropdown-sms" aria-label="Subscribe via SMS" role="tab" id="updates-dropdown-sms-btn"> <span class="icon-container sms"> </a> <a href="#updates-dropdown-slack" aria-controls="updates-dropdown-slack" aria-label="Subscribe via slack" role="tab" id="updates-dropdown-slack-btn"> <span class="icon-container slack"> </a> <a href="#updates-dropdown-webhook" aria-controls="updates-dropdown-webhook" aria-label="Subscribe via webhook" role="tab" id="updates-dropdown-webhook-btn"> <span class="icon-container webhook"> </a> <a href="#updates-dropdown-support" aria-controls="updates-dropdown-support" aria-label="Contact support" role="tab" id="updates-dropdown-support-btn"> <span class="icon-container support"> </a> <a href="#updates-dropdown-atom" aria-controls="updates-dropdown-atom" aria-label="Subscribe via RSS" role="tab" id="updates-dropdown-atom-btn"> <span class="icon-container rss"> </a> <button data-js-hook="updates-dropdown-close" aria-label="Close subscribe form" id="updates-dropdown-close-btn"> x </button> </div> <div class="updates-dropdown-sections-container"> <div class="updates-dropdown-section email" id="updates-dropdown-email" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-email-btn"> <div class="directions"> Get email notifications whenever Zoom <strong>creates</strong>, <strong>updates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off" />  <label for="email">Email address:</label> <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email"> <input name="email_otp_auth_token" type='hidden' id="email-otp-token-field"> <div class="opt-container-section" id="email-otp-container", style="display:none" > <label for="email-otp">Enter OTP:</label> <input name="otp" id="email-otp" type="text" value="" class="prepend full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError" > <div class="terms_and_privacy_information bottom small"><div class="privacy_policy_information small">By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.zoom.us/privacy">Privacy Policy</a>.</div> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section phone" id="updates-dropdown-sms" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-sms-btn"> <div class="directions"> Get text message notifications whenever Zoom <strong>creates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off" /> <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off" /> <div class="control-group"> <div class="controls externalities-sms-container">  <label for="phone-country">Country code:</label> <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false"> <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field"> <div class="sms-atl-error" id="sms-atl-error"></div> <div class="clearfix"></div> <div class="opt-container-section" id="otp-container" style="display:none"> <a href="#" id="btn-subcriber-change-number">Change number</a> <label for="otp">Enter OTP:</label> <input name="otp" id="otp" type="text" class="prepend full-width"> <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p> <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn" >Resend OTP </a> </p> </div> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.zoom.us/privacy">Privacy Policy</a>, the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section slack" id="updates-dropdown-slack" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-slack-btn"> <div class="directions"> Get incident updates and maintenance status messages in Slack. </div> <a value="Subscribe via Slack" class="flat-button full-width" id="subscribe-btn-slack" data-disabled-text="Subscribing..." data-revert-on-success="true" style="margin-top:.75rem" href="https://subscriptions.statuspage.io/slack_authentication/kickoff?page_code=14qjgk812kgk">Subscribe via Slack</a> <div class="terms_and_privacy_information bottom small">By subscribing you acknowledge our <a target="_blank" rel="noopener" href="https://www.zoom.us/privacy">Privacy Policy</a>. In addition, you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/cloud-terms-of-service">Cloud Terms of Service</a> and acknowledge Atlassian's <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>.</div> </div> <div class="updates-dropdown-section webhook" id="updates-dropdown-webhook" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-webhook-btn"> <div class="directions"> Get webhook notifications whenever Zoom <strong>creates</strong> an incident, <strong>updates</strong> an incident, <strong>resolves</strong> an incident or <strong>changes</strong> a component status. </div> <form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p> </div> </div> <div class="control-group"> <div class="controls"> <label for="email-webhooks">Email address:</label> <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block" /> <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value=Subscribe To Notifications class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small"><div class="privacy_policy_information small">By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.zoom.us/privacy">Privacy Policy</a>.</div> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section support" id="updates-dropdown-support" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-support-btn"> Visit our <a target="_blank" href="http://support.zoom.us">support site</a>. </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://status.zoom.us/history.atom" target="_blank">Atom Feed</a> or <a href="https://status.zoom.us/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "14qjgk812kgk" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "14qjgk812kgk" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> </div> <div class="container"> <div class="unresolved-incidents"> <div class="unresolved-incident impact-maintenance"> <div class="incident-title font-large"> <a class="whitespace-pre-wrap actual-title with-ellipsis" href="/incidents/sv5dvsksnt5f">Zoom Phone and Zoom Contact Center Data Center Consolidation</a> <a data-toggle="modal" role="button" class="subscribe" id="btn-subscribe-modal-sv5dvsksnt5f" href="#subscribe-modal-sv5dvsksnt5f">Subscribe</a> </div> <div class="updates font-regular"> <div class="update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is still in progress. We will provide updates as necessary.</span> <br> <small><span class="ago" data-datetime-unix="1738269482000"></span>Jan <var data-var='date'>30</var>, <var data-var='year'>2025</var> - <var data-var='time'>12:38</var> PST</small> </div> <div class="update"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small><span class="ago" data-datetime-unix="1736557222000"></span>Jan <var data-var='date'>10</var>, <var data-var='year'>2025</var> - <var data-var='time'>17:00</var> PST</small> </div> <div class="update"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. With this, starting from Jan 10th, 2024, Zoom Phone and Zoom Contact Center plans to shift traffic from old data centers to our newer data centers with weekly continuous migration changes.<br /><br />The Zoom Phone and Zoom Contact Center team will start to change the sip zone from the old sip zone to the new sip zone in the backend. We are sending out this notification to inform our customers of this change along with some reminders which will assist customers. <br /><br />We wanted to remind customers for optimal experience, and to avoid any potential issues, to please allow Zoom Traffic to all subnets located on our <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548">Zoom Network Firewall page</a>. This includes specific sections for Zoom Phone & Zoom Contact Center.<br /><br />Customers would see the change in the admin portal of their sites showing the new sip zone after those changes if “Display Custom SIP Zone Options on Web Portal” feature is enabled in Zoom Phone. Customers would not see the sip zone name in Zoom Contact Center thus no portal change for Contact Center customers.<br /><br />Please note that all hardware phones will automatically reboot when a data center migration is triggered. If you have an ongoing call, it will reboot once the call has ended. Migrations are planned to occur during our weekend off hour change windows to reduce impact.<br /><br />Here are sip zone name mapping for old data center and new data center in the main global cluster:<br /><br /><b>Zoom Phone</b><br /><br />US West (N. California) -> US West (SJC5)<br />US West (N.California 2) -> US West (SJC6)<br />US Central (Colorado) -> US West (SJC6)<br />US Central (Colorado 2) -> US East (IAD6)<br />US East (New York) -> US East (IAD5)<br />US East (New York 2) -> US East (IAD6)<br />Europe (Amsterdam) -> Europe (AMS1)<br />Europe (Frankfurt) -> Europe (FRA1)<br />Asia Pacific (Sydney) -> Asia Pacific (SYD1)<br />Asia Pacific (Melbourne) -> Asia Pacific (MEL1)<br />Asia Pacific (Tokyo) -> Asia Pacific (NRT1)<br />Asia Pacific (Osaka) -> Asia Pacific (KIX1)<br />Asia Pacific (Hong Kong SAR) -> Asia Pacific (HKG1)<br />Asia Pacific (Hong Kong 2) -> Asia Pacific (HKG2)<br />Asia Pacific (Singapore) -> Asia Pacific (SIN1)<br />Mexico and Central America (Queretaro, MX) -> Mexico and Central America (QRO1)<br /><br /><b>Zoom Contact Center</b><br /><br />US West (N. California) -> US West (SJC1)<br />US Central (Colorado) -> US East(IAD1)<br />Europe (Amsterdam) -> Europe (AMS2)<br />Europe (Frankfurt) -> Europe (FRA2)<br />Asia Pacific (Sydney) -> Asia Pacific (SYD1)<br />Asia Pacific (Melbourne) -> Asia Pacific (MEL1)<br />Asia Pacific (Tokyo) -> Asia Pacific (NRT1)<br />Asia Pacific (Osaka) -> Asia Pacific (KIX1)<br /><br />To ensure that customers are aware of this change, we are sending out this notification, along with some reminders on allow lists for firewalls or other controls that will ensure customers are not impacted in any way by these changes. Customers should not need to do any active changes if they are following the guidance as provided in <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548">Zoom network firewall or proxy server settings</a>. For any questions or concerns, please contact your account team or Zoom Support.<br /><br /><b>FAQ</b><br /><b>What is changing?</b> Zoom Phone and Zoom Contact Center are shifting traffic from the old data centers to the new data centers<br /><br /><b>When is this planned?</b> Starting from Jan 10th, 2025 and on a weekly basis until all traffic moved over<br /><br /><b>What do I, as a customer, need to do?</b> If whitelist is done following <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548">Zoom network firewall or proxy server settings</a>, nothing need to be done by customer in this step<br /><br /><b>Do I need to update my firewall or other systems to allow communications with these new data centers?</b> Following the guidelines in <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548">Zoom network firewall or proxy server settings</a> will help customers connect to the available Zoom data centers globally. As Zoom scales to meet customer demand and enable future products, platform IP addresses and network ranges will change to accommodate service growth and seasonal load spikes. As these services and ranges frequently evolve, Zoom does not provide specific IP address ranges assigned to geographical locations.<br /><br /><b>Will this be the only change for Zoom Phone and Zoom Contact Center?</b> As Zoom continuously optimizes our global footprint to improve performance and availability, there will be additional changes like Generic Device, BYOC, BYOP migration and will be communicated separately. Following the guidance in <a href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548">Zoom network firewall or proxy server settings</a> will help customers connect to the available Zoom data centers.</span> <br> <small> Jan <var data-var='date'>10</var>, <var data-var='year'>2025</var> <var data-var='time'>17:00</var> - Mar <var data-var='date'>10</var>, <var data-var='year'>2025</var> <var data-var='time'>01:00</var> PDT</small> </div> </div> </div> <div class="modal hide fade modal-open-incident-subscribe" id="subscribe-modal-sv5dvsksnt5f" style="display: none" data-js-hook="incident-subscription-modal" role="dialog" aria-labelledby="incident-subscription-dialog-header" aria-describedby="incident-subscription-dialog-description" aria-modal="true"> <form class="modal-content" id="subscribe-form-sv5dvsksnt5f" action="/subscriptions/incident.json" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="incident_code" id="incident_code" value="sv5dvsksnt5f" autocomplete="off" /> <div class="modal-header"> <a href="#" data-dismiss="modal" class="close" data-js-hook="incident-modal-close" aria-label="close" role="button">×</a> <h4 id="incident-subscription-dialog-header"> Subscribe to Incident </h4> </div> <div class="modal-body"> <p style="margin-bottom:25px" id="incident-subscription-dialog-description"> Subscribe to updates for <strong>Zoom Phone and Zoom Contact Center Data Center Consolidation</strong> via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Zoom <strong>creates</strong> or <strong>resolves</strong> an incident. </p> <div class="control-group"> <label for="email-sv5dvsksnt5f">VIA EMAIL:</label> <div class="controls"> <input type="text" name="email" id="email-sv5dvsksnt5f" data-js-hook="email" class="full-width" /> </div> </div> <div class="control-group"> <label class="phone-country-code" for=phone-country-sv5dvsksnt5f>VIA SMS:</label> <div class="controls phone-number"> <div class="row"> <div id='phone-number-code-sv5dvsksnt5f' class="phone-country-wrapper"> <select name="phone_country" id="phone-country-sv5dvsksnt5f" data-js-hook="phone-country" class="span6 phone-country-dropdown"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> </div> </div> <label class="sub-label" for="phone-number-sv5dvsksnt5f">Enter mobile number</label> <div class="controls phone-number" data-js-hook="modal-open-incident-subscribe-phone-number"> <div class="flex-container"> <input type="text" name="phone_number" id="phone-number-sv5dvsksnt5f" data-js-hook="phone-number" /> <input type="hidden" name="incident-code-sv5dvsksnt5f" id="incident-code-sv5dvsksnt5f" value="sv5dvsksnt5f" autocomplete="off" /> <a class="btn-change-number-incident" id="btn-change-number-incident-sv5dvsksnt5f" style="display: none;" data-incident-code="sv5dvsksnt5f" href="#"> Edit number </a> <a class="btn-subcriber-send-otp" id="btn-subcriber-send-otp-sv5dvsksnt5f" style="display: none;" data-incident-code="sv5dvsksnt5f" href="#"> Send OTP </a> </div> </div> <div class="sms-atl-error" id='sms-atl-error-sv5dvsksnt5f'></div> <div class="opt-container-section" id='otp-container-incident-sv5dvsksnt5f' style="display:none"> <label class="sub-label" for="otp">Enter the OTP sent</label> <div class="flex-container"> <input name="otp" id='otp-field-sv5dvsksnt5f' type="text" class="prepend" disabled> <a class="resend-otp" id="resend-otp-sv5dvsksnt5f" style="display: none;" data-incident-code="sv5dvsksnt5f" href="#"> Resend OTP </a> <span class="timer-incident" id='timer-incident-sv5dvsksnt5f' style="display:none"> in <span id='countdown-incident-sv5dvsksnt5f'>30</span> seconds</span> </div> <div class="info-row flex-container"> <div class="info-icon"><svg width="2vh" height="2vh" viewBox="0 0 21 21" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" id="status-embed-svg-info-icon"> <defs> <path d="M2,12 C2,6.47666667 6.47666667,2 12,2 C17.5233333,2 22,6.47666667 22,12 C22,17.5233333 17.5233333,22 12,22 C6.47666667,22 2,17.5233333 2,12 Z M4,12 C4,16.4187638 7.58123617,20 12,20 C16.4187638,20 20,16.4187638 20,12 C20,7.58123617 16.4187638,4 12,4 C7.58123617,4 4,7.58123617 4,12 Z M11,11.0029293 C11,10.4490268 11.4438648,10 12,10 C12.5522847,10 13,10.4378814 13,11.0029293 L13,15.9970707 C13,16.5509732 12.5561352,17 12,17 C11.4477153,17 11,16.5621186 11,15.9970707 L11,11.0029293 Z M12,9 C11.4477153,9 11,8.55228475 11,8 C11,7.44771525 11.4477153,7 12,7 C12.5522847,7 13,7.44771525 13,8 C13,8.55228475 12.5522847,9 12,9 Z" id="path-info"></path> </defs> <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g transform="translate(-702.000000, -945.000000)"> <g id="global/info" transform="translate(700.500000, 943.500000)"> <mask id="mask-info" fill="white"> <use xlink:href="#path-info"></use> </mask> <use id="Combined-Shape" fill="#42526E" fill-rule="nonzero" xlink:href="#path-info"></use> <g id="Neutral-/-N000" mask="url(#mask-info)" fill-rule="evenodd"> <polygon points="0 24 24 24 24 0 0 0"></polygon> </g> </g> </g> </g> </svg> </div> <div>To receive SMS updates, please verify your number. To proceed with just email click ‘Subscribe’ </div> </div> </div> </div> </div> <div class="modal-footer incident-subscribe">  <button name="button" type="submit" class="flat-button cpt-button incident-subscribe-btn-captcha" id="subscribe-btn-sv5dvsksnt5f" onclick="submitCaptchaIncidentSubscribe(event)">Subscribe to Incident</button> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="hidden" name="g-recaptcha-response" id="g-recaptcha-response" value="false" autocomplete="off" /> <div class="terms_and_privacy_information left small">Message and data rates may apply. By subscribing you agree to our <a target="_blank" rel="noopener" href="https://www.zoom.us/privacy">Privacy Policy</a>, the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </div> </form> </div> <script> $(function () { const phoneNumberInputIncident = $('#phone-number-sv5dvsksnt5f'); const phoneCountrySelect = $('#phone-country-sv5dvsksnt5f'); const errorDiv = $('#sms-atl-error-sv5dvsksnt5f'); const phoneCountryDiv = $('#phone-number-code-sv5dvsksnt5f'); if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = phoneCountrySelect.val(); const isOtpEnabled = phoneCountryDiv.attr('data-otp-enabled') === 'true'; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInputIncident.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInputIncident.prop('readOnly', false); errorDiv.html(''); if(false){ $('#btn-change-number-incident-sv5dvsksnt5f').css('display', 'none'); $('#resend-otp-sv5dvsksnt5f').css('display', 'none'); $('#timer-incident-sv5dvsksnt5f').css('display', 'none'); if(isOtpEnabled){ $('#otp-container-incident-sv5dvsksnt5f').css('display', 'block'); $('#btn-subcriber-send-otp-sv5dvsksnt5f').css('display', 'block'); } else { $('#otp-container-incident-sv5dvsksnt5f').css('display', 'none'); $('#btn-subcriber-send-otp-sv5dvsksnt5f').css('display', 'none'); } } } } phoneCountrySelect.on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdowns = document.querySelectorAll('.phone-country-dropdown'); if (dropdowns.length > 0) { dropdowns.forEach(function(dropdown) { const dropdownId = dropdown.id; const incidentCode = dropdownId.split('-').pop(); const wrapperDiv = $('#phone-number-code-' + incidentCode); function updateOtpEnabledAttribute() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.attr('data-otp-enabled', otpEnabled); } dropdown.addEventListener('change', updateOtpEnabledAttribute); updateOtpEnabledAttribute(); }); } }); var countdownTimers = {}; var phoneNumberInputIncident = $('#phone-number-sv5dvsksnt5f'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sv5dvsksnt5f').on('ajax:success', function(e, data, status, xhr){ var $form = $(this); var formId = $form.attr('id'); var incidentCode = formId.split('-').pop(); $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); if ( $('#btn-change-number-incident-'+ incidentCode).css('display') !== 'none') { $('#btn-change-number-incident-'+ incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-'+ incidentCode).css('display', 'block'); $('#otp-container-incident-'+ incidentCode).css('display', 'block'); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#otp-field-' + incidentCode).val('').prop('disabled', true); } if(countdownTimers){ clearInterval(countdownTimers[incidentCode]); } }); $('#btn-change-number-incident-sv5dvsksnt5f').on('click', function (e) { var incidentCode = $(this).data('incident-code'); showSendOTP(incidentCode); return false; }); $('#btn-subcriber-send-otp-sv5dvsksnt5f').on('click', function (e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); if (data.type === 'success') { showChangeNumber(incidentCode); } }); }); $('#resend-otp-sv5dvsksnt5f').on('click', function(e) { let incidentCode = $(this).data('incident-code'); let phoneNumber = $('#phone-number-' + incidentCode).val(); let countryCode = $('#phone-country-' + incidentCode).val(); let incidentCodeField = $('#incident-code-' + incidentCode).val(); sendOtpRequest(phoneNumber, countryCode, incidentCodeField, function (data, status) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); e.preventDefault(); disableResendIncident(incidentCode); if (data.type === 'success') { var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode ); } }); }); }) function sendOtpRequest(phoneNumber, countryCode, incidentCode, onSuccess) { $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, incident_code: incidentCode, type: 'resend' }, }).done(onSuccess); } function showChangeNumber(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'block'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'none'); $('#otp-field-' + incidentCode).val('').prop('disabled', false); $('#phone-number-' + incidentCode).prop('readOnly', true); $('#resend-otp-'+ incidentCode).css('display', 'block'); var display = $('#countdown-incident-' + incidentCode); startTimerIncident(RESEND_TIMER, display, incidentCode) } function showSendOTP(incidentCode) { $('#btn-change-number-incident-' + incidentCode).css('display', 'none'); $('#btn-subcriber-send-otp-' + incidentCode).css('display', 'block'); $('#otp-field-' + incidentCode).val('').prop('disabled', true); $('#phone-number-' + incidentCode).prop('readOnly', false); $('#resend-otp-'+ incidentCode).css('display', 'none'); $('#timer-incident-'+ incidentCode).css('display', 'none'); clearInterval(countdownTimers[incidentCode]); } function startTimerIncident(duration, display, incidentCode){ var timerIncident = duration, seconds; clearInterval(countdownTimers[incidentCode]); countdownTimers[incidentCode] = setInterval(function () { seconds = parseInt(timerIncident % 60, 10); display.text(seconds); $('#timer-incident-'+ incidentCode).css('display', 'block'); if(--timerIncident < 0){ enableResendIncident(incidentCode); clearInterval(countdownTimers[incidentCode]); } }, 1000); disableResendIncident(incidentCode); } function enableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', ''); $('#resend-otp-' + incidentCode).css('pointer-events', ''); $('#timer-incident-'+ incidentCode).css('display', 'none'); } function disableResendIncident(incidentCode){ $('#resend-otp-' + incidentCode).css('color', 'grey'); $('#resend-otp-' + incidentCode).css('pointer-events', 'none'); } </script> </div> <div class="text-section"> <h4 class="font-largest"> <a id="about-this-site" href="#about-this-site" class="no-link">About This Site</a> </h4> <p class="color-secondary font-regular"> For more information, please visit <a target="_blank" href="https://support.zoom.us">https://support.zoom.us</a> </p> </div> <div class="components-section font-regular"> <div class="components-container one-column"> <div class="component-container border-color"> <div data-component-id="4grcx0jpnvgz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Blog </span> <span class="tooltip-base tool" title="This is for blog.zoom.us">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="6zvc1tw9rpfm" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Chat" tabindex="0"></span> <span> Zoom Chat </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="t2jk6yrqbp4j" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Chat </span> <span class="tooltip-base tool" title="Access to Group Chats">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qfc0730q37d7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xj3whqd893h4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> User Profiles and Presence </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5nb7nq17c6g5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> File Transfers: File, Video, Pictures, Voice </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9jpq3dfcwzc3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Archive Message: Archiving IM message with Third-parties and Email Notifications </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kt5ypvt1l71m" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Search </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="07fc2bfpjgct" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom AIC </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="j9xvsn90syd8" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Profile Card </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="zhgjct3grx1z" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Clips </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="6zdpxdsqsg56" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Community </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="1bmg0stx4mk0" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Contact Center - Global" tabindex="0"></span> <span> Zoom Contact Center - Global </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="c506lbzb5km9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Portal (Admin/Users/Provisioning) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="sd7mcbbyqgbq" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Desktop Client (Supervisors/Agents) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="c8x4sz0ll7yj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Client (Supervisors/Agents) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lj388xsd0lyh" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="33vmdfk84f1d" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Reporting Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xg2fb6826c5f" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Developer Platform (APIs/Webhooks) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="v0jkfmpk2rs4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Developer Platform (SDKs) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="s5s5m6flk56z" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="fss62hnxfktd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Workforce Management </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bzwqc10pb1gk" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SMS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tx9vchnk4pjh" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> PSTN </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="z76y2sgjbmjx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange (PEX) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tq7lz19gh9gm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jmnt9sm0q4b2" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom AIC </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="23spl3b8jrnd" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Contact Center - APAC" tabindex="0"></span> <span> Zoom Contact Center - APAC </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="lt0w46q63x5m" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="dkz3yppqdg9h" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voice (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="l4hnxy6rz9gm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Video (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kcshd8dslwmn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chat (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5vbrgd0b5fws" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3rd Party Messaging/Social (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="78kp5cs067p7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email (Inbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kszynqwq8qhy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Outbound Dialers </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5qr9kn6bc61p" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote Control </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="4s0759xv7typ" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> AI Expert Assist </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="n0v6502nfr41" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="xzvt516z3sgy" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Contact Center - AUSTRALIA" tabindex="0"></span> <span> Zoom Contact Center - AUSTRALIA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="fk725gggt4j9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="84m8ygms50f6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voice (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bm9r9h9fvz9w" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Video (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ynzf91vfymdz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chat (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="39kkhbd4kn6x" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3rd Party Messaging/Social (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rlk7840mj2jl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email (Inbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="b6ssxq9dnb3v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Outbound Dialers </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="b10qf16m167r" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote Control </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="6tpz13fk22hp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> AI Expert Assist </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="k91clvslsvrn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="x6470q0w8mbw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="7chtmmrntn4s" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Contact Center - EMEA" tabindex="0"></span> <span> Zoom Contact Center - EMEA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="kmldw5k76q3v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bcklxvxh9gsr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voice (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="yklwm12433ys" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Video (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="8bsg0rh42s31" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chat (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="6zxmf3ylr4gn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3rd Party Messaging/Social (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="x0s86fcvnrsm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email (Inbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="01sbkdldqxqy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Outbound Dialers </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="7tqjwbbsh4q6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote Control </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="243c9g6lxzn0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> AI Expert Assist </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xsf368z0n054" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="y6v3zjwbhb12" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="6bnh7ghy65qr" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Contact Center - JAPAN" tabindex="0"></span> <span> Zoom Contact Center - JAPAN </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="5tf5rb6t3gdf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lcx8djg55vzf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voice (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="71qpr5fg8b9d" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Video (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="g2jy1cwt8d37" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chat (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="16xxdxrp403k" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3rd Party Messaging/Social (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pdh4kztf984k" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email (Inbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="0dyr8n895lr3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Outbound Dialers </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="975p42y7nx0p" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote Control </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="wt7cxrbvct4q" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> AI Expert Assist </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="wxntrmz9knzs" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="wzngjdjlr977" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="6ghcc5c7kxgl" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Contact Center - LATIN AMERICA" tabindex="0"></span> <span> Zoom Contact Center - LATIN AMERICA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="n0zfmr0z4dw0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="0v35lkyml5gx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voice (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="c3j25d304dhf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Video (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="mjb8vyggpppb" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chat (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="scbkp689mtxz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3rd Party Messaging/Social (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="8vng5bl7ny7b" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email (Inbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="0y9db0pg178y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Outbound Dialers </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="85s6dcyc9pjp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote Control </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tt2qhpx9jr7t" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> AI Expert Assist </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="j4rjgqy7fkgq" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="pdcbftj9pg7j" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Contact Center - NORTH AMERICA" tabindex="0"></span> <span> Zoom Contact Center - NORTH AMERICA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="vttvjkwmdfps" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Contact Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="y4lbkc6s281b" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voice (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="71jcq62p3sy6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Video (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="cvfl2br01fsf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chat (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rkgptw5lc3pw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SMS (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jz1z3rp9rgd8" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3rd Party Messaging/Social (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="gnzpmr12w06t" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email (Inbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tx5hwxgpbj1m" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Outbound Dialers </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bt816jk5w2qr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote Control </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="fdfgklvlyyd6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> AI Expert Assist </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="r6dchcqc8zx6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1z22tc2rdgdy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="dhtlfcvrh3qh" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Developer Platform" tabindex="0"></span> <span> Zoom Developer Platform </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="jds2k69nx1t9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web SDK </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="nyfqtg3bpllm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> REST API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rmphw6f34qk9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Marketplace </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="g9n3mgf1jxf1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Webhooks </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ghvwvn740dg7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Developer Documentation Website </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="dpqhcccldsxp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Video SDK </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bv38lgqq0cpz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cloud Recording </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="s56fnx18jv8d" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Dashboard </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="hz3fmmg26pty" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling Out </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="576m25cw4prj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Docs </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="3mgjlwf5953y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Events </span> <span class="tooltip-base tool" title="Access to Events at zoomevents.com">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="thrn29k311lc" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Mail" tabindex="0"></span> <span> Zoom Mail </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="hybzp260h3n2" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calendar </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="03szj78zknyt" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Mail </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="h1rqwzs3zwm0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Scheduler </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="32tsmw7szk49" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom AIC </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="6np407v7v25g" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Meetings" tabindex="0"></span> <span> Zoom Meetings </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="3z7b6jks10hm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Meetings </span> <span class="tooltip-base tool" title="Access to meetings">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rryv3x03gshj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> In-Meeting Chat/Polling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1v74zmrq81fr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Archiving </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="8vtcg8np4n8c" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Live Transcription </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ytpvvb8n0s31" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Closed Captioning </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rhmrtnvc7xrt" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Live Streaming </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ntdt65v1f9rv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Meeting Dial-in/Telephony </span> <span class="tooltip-base tool" title="Access to Telephony Services">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3ml2fn8g0psv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Conference Room Connector </span> <span class="tooltip-base tool" title="Access for H.323/SIP endpoints">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="gkx8x46kw77h" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tj58619r2mcm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Meeting Invite </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="slryp41hcm02" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SIP Connected Audio (SCA) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="812f2g41379j" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom for Intune </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="gtf6dl08hrk1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Whiteboard </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="q4msk5dl4bhm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Webinars </span> <span class="tooltip-base tool" title="Access to video webinars">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rsh1v3gbhtsy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom AIC </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9qv6bp63zynp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SMS (Send meeting invite via SMS) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="tvtkg7hq9qdd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Notes </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="fs7vxs27n4pn" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - Global" tabindex="0"></span> <span> Zoom Phone - Global </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="c0vx53f3d6v5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jpbprc44q8dm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="c5zk1r6jjm22" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Integration (API/Webhook) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="x63vf0zt5bxw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cisco Rooms registered to Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="zw4xrrx3nhyl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Polycom Rooms registered to Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="q8chr9lrz757" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jl5y2tlw4yqf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone Node Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="x3krzfpb1khb" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SMS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="zhvj07hl7z83" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom AIC </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="nwhdl9ct08pc" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> PSTN </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="c110sm47tmwf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voicemail/Recording/Call Log </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="0842bncf5q9f" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5xglgm6kl1dk" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="tooltip-base tool" title="Devices (Softphones/Deskphones)">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="k4ymzkwr5c5f" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - APAC" tabindex="0"></span> <span> Zoom Phone - APAC </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="glcgf4v63241" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jsk0584rpghr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5pp3n3wss7fx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="d08zc7kt37zh" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="hgkgc90rt4h5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="35bgp17vl3qg" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Calling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="w51dfcm60r2y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="k615kpnl7cb8" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - AUSTRALIA" tabindex="0"></span> <span> Zoom Phone - AUSTRALIA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="cwqgbrdl34rr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xf8s6w88yqg6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9wzhw9wmjkt3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ntzqw8qm1006" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="c4q3qqhkvvts" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5z7tcbqcp3fw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Calling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="4rnsypt12kh2" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="z1zykmz9tq24" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SMS/MMS (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="8sq44v6xhj9v" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - EMEA" tabindex="0"></span> <span> Zoom Phone - EMEA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="773zkp1jzkgl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="hx06zxqdrsxl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="h0gvwgdwf9g7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bwk9z9qhr5h9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="zfqx1zdr3rb0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="f35h17kcvjh1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Calling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="b13080xppfjh" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bxn0sp6xcyv6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SMS/MMS (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="dzyc0515xm7f" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - HONG KONG/CHINA" tabindex="0"></span> <span> Zoom Phone - HONG KONG/CHINA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="rv3g5jwy5cdn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ck8c8cm0yhrd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xj90t3306jjy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3njstnd3qb41" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jt41cynkppyn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="s6r5xf9z7pnl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Calling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="37vcx4bnsnhd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="r6hzm1tntmq3" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - JAPAN" tabindex="0"></span> <span> Zoom Phone - JAPAN </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="yrt9l9s4twjl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="cwwgf6dmdjhx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="740fcv3m204s" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="4ck3xs1x90hg" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="wnj6zbp7n7ks" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="wbs6brg2h053" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Calling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="7bvs3ygf6qll" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="vsddw4d4jssy" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - LATIN AMERICA" tabindex="0"></span> <span> Zoom Phone - LATIN AMERICA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="l4vp694cdst7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="y8ktp5pnbwt3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="thw9tcm7zcgp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="mq49mrxj948m" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tc0mg9s781lm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="4gj4kcqvjg6w" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Calling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jymc5csz9t56" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="gwtd6dbkck60" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Phone - NORTH AMERICA" tabindex="0"></span> <span> Zoom Phone - NORTH AMERICA </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="jh6w5p8b9yv9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Phone </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="yh2t02zm6fhq" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Calling (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5vvw5njz8qg5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SMS/MMS (Inbound/Outbound) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="0s4rj3lf1rpx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Devices (Softphones/Deskphones) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1hghqg91w5zf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BYOC - Premises </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="0h08kcybkm9y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Provider Exchange </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="y5ryrz3d2f5n" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Calling </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="7t0r1gywtg50" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recording Service </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="9mlg71db7jlp" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Revenue Accelerator" tabindex="0"></span> <span> Zoom Revenue Accelerator </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="g3x1x7ffg5b0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Revenue Accelerator </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9fjtsz4n4syv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Deals </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="65lm23m3qzcc" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email Notifications </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="t7f6gfs4yh8l" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Conversation Analytics </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qdrc9p21l7tf" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Recordings </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="xxngg08dxtpq" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Rooms" tabindex="0"></span> <span> Zoom Rooms </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="xtgr15yv6hbn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Rooms </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5848skqwjh49" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Rooms Digital Signage </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qmwgsb4jbrst" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Workspace Reservation </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="2x4mw99x40lk" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Visitor Management </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="y9q5bf5pd4tm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Subscriptions </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="gvz9h6tj2fg7" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Support" tabindex="0"></span> <span> Zoom Support </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="yvbblg5f0rdt" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Knowledge Base </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="dnpn46x85j1v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Chatbot </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9mhsm7sbmhnr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Ticketing </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="mz7dtbfwbphz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Phone Support </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="880tc1scvmp2" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Virtual Agent </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="1ndlrnp6r9js" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Zoom Website" tabindex="0"></span> <span> Zoom Website </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="cn1j8pttz0wy" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Dashboard & Reporting </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9skbqhkvk721" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Download Center & Clients </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="8gftm750nwzm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Portal </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="503cqbhcpvzx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Web Client </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="6r3mvdqx37b6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Rooms </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="08fp2rr1spx0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Integrations/Calendar/Plug-In/Add-In </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lwp2z0bb192l" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Learning Center </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color"> <div data-component-id="7lvp52xc051q" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Workforce Management </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="scheduled-maintenances-container"> <div class="font-largest">Scheduled Maintenance</div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.zoom.us/incidents/hvqn7zpvjns2" class="color-primary" title="Deprecating CDN endpoint d11yldzmag5yn.cloudfront.net"> <span class="whitespace-pre-wrap">Deprecating CDN endpoint d11yldzmag5yn.cloudfront.net</span> </a> <small class="pull-right" data-unix-time="1740186000"> Feb <var data-var='date'>21</var>, <var data-var='year'>2025</var> <var data-var='time'>17:00</var>-<var data-var='time'>22:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">To improve Zoom CDN service redundancy, Zoom will depreciate d11yldzmag5yn.cloudfront.net CDN endpoint for downloading zoom software releases and instead, cdn.zoom.us CDN endpoint should be used.<br /><br />If you don't use d11yldzmag5yn.cloudfront.net, we don't expect any impact. If you are currently using d11yldzmag5yn.cloudfront.net to download the software releases, please use the new domain cdn.zoom.us to avoid any disruption.<br /><br />If you already follow the firewall setting whitelist *.zoom.us, <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548</a> we do not expect any impact to your service. Otherwise, please configure your firewall setting accordingly.<br /><br />Maintenance window: Feb/21/2025 5:00 PM PT to 10:00 PM PT</span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1737135189000"></span>Jan <var data-var='date'>17</var>, <var data-var='year'>2025</var> - <var data-var='time'>09:33</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.zoom.us/incidents/wbz8nxnkqs9t" class="color-primary" title="Mumbai Data Center Maintenance"> <span class="whitespace-pre-wrap">Mumbai Data Center Maintenance</span> </a> <small class="pull-right" data-unix-time="1740288600"> Feb <var data-var='date'>22</var>, <var data-var='year'>2025</var> <var data-var='time'>21:30</var> - Feb <var data-var='date'>23</var>, <var data-var='year'>2025</var> <var data-var='time'>03:30</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">Zoom will perform service maintenance at our “Mumbai “ data center starting on February 23rd at 5:30 AM UTC. During the maintenance window, a brief disconnection may be experienced and notifications may be missed in case the traffic is on Mumbai Data Center. Below services will be failed over to Hyderabad Data center during the maintenance window.<br /><br />Services Impacting: <br />Zoom Phone<br />Zoom Meeting<br />CRC (Conference Room Connector)<br /><br />For India time window: 02/23/2025 11:00 AM - 05:00 PM IST (02/23/2025 5:30 AM - 11:30 AM UTC)</span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1737357667000"></span>Jan <var data-var='date'>19</var>, <var data-var='year'>2025</var> - <var data-var='time'>23:21</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.zoom.us/incidents/rfwd5h6jlpz5" class="color-primary" title="Announcing IP Address Changes (No Operational Impact)"> <span class="whitespace-pre-wrap">Announcing IP Address Changes (No Operational Impact)</span> </a> <small class="pull-right" data-unix-time="1740902340"> Mar <var data-var='date'> 1</var>, <var data-var='year'>2025</var> <var data-var='time'>23:59</var> - Mar <var data-var='date'> 2</var>, <var data-var='year'>2025</var> <var data-var='time'>00:00</var> PST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">Zoom will add an additional data center in an existing region to the global Zoom routing network starting no earlier than 30 days from the posting of this notice. This site is already in our previously announced IP address ranges. For network administrators with Zoom-specific proxy rules, please update your PAC files with the following site.<br /><br />New data center:<br />Jeddah (Saudi Arabia) - ksa.zoom.us<br /><br />These changes will not affect Data & Storage Settings within the web portal concerning regions selected for Real-time data center locations. This is only a notification about the addition of data centers (and their applicable DNS) within the existing regions.<br /><br />A complete list of network firewall IP ranges for Zoom can be found on the Zoom Support site at: <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548</a><br /><br />In addition, a complete list of Zoom data centers can be found on the Zoom Support site at: <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067446">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067446</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1738349604000"></span>Jan <var data-var='date'>31</var>, <var data-var='year'>2025</var> - <var data-var='time'>10:53</var> PST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.zoom.us/incidents/vxm97z3319f0" class="color-primary" title="Scheduled Zoom Software Quarterly Lifecycle Update (5/3/2025)"> <span class="whitespace-pre-wrap">Scheduled Zoom Software Quarterly Lifecycle Update (5/3/2025)</span> </a> <small class="pull-right" data-unix-time="1746316800"> May <var data-var='date'> 3</var>, <var data-var='year'>2025</var> <var data-var='time'>17:00</var>-<var data-var='time'>18:00</var> PDT </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on May 3, 2025. This affects the following products: <br />- Zoom app for meetings (Windows, macOS, Linux, iOS, Android, Blackberry, and Intune)<br />- Zoom Rooms (including Zoom Room Controllers and companion whiteboards) <br />- Zoom Phone Appliances<br />- VDI Client and Plugin<br />- Meeting SDK (Native and Web)<br />- Video SDK (Native and Web)<br />- Video SDK UI Toolkit (Native and Web)<br />- Zoom Contact Center SDK (Native and Web)<br />- Zoom Node (including Meeting Connector ZC, MMR, and Conference Room Connector Hybrid)<br />- Zoom Phone Local Survivability (ZPLS) module<br /><br />Please ensure your devices are updated to the latest version. <br /><br />For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130</a> <br /><br />To assist with checking the client versions on your account, refer to the Dashboard support article: <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1738633135000"></span>Feb <var data-var='date'>03</var>, <var data-var='year'>2025</var> - <var data-var='time'>17:38</var> PST </small> </div> </div> </div> </div> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">17</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported today.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date">16</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/692x0tpj1rj0">Users are unable to add Zoom meeting through the Zoom add-in for Outlook</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>09:32</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We have resolved the issue causing users are unable to add Zoom meeting through the Zoom add-in for Outlook. As a workaround, users can add the Zoom meeting through add-in setting tab. We will continue to monitor and provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>09:22</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to investigate users are unable to add Zoom meeting through the Zoom add-in for Outlook. As a workaround, users can add the Zoom meeting through add-in setting tab. We are investigating the issue & provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>09:00</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">Users are unable to add Zoom meeting through the Zoom add-in for Outlook. As a workaround, users can add the Zoom meeting through add-in setting tab. We are investigating the issue & provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>08:19</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/mkyx78h4cm7b">Hyderabad Data Center Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed & was extend till 7:00 AM PST.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>07:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'>15</var>, <var data-var='time'>21:30</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">Zoom will perform service maintenance at our “Hyderabad “ data center starting on February 16th at 5:30 AM UTC. During the maintenance window, a brief disconnection may be experienced and notifications may be missed in case the traffic is on Hyderabad Data Center. Below services will be failed over to Mumbai Data center during the maintenance window.<br /><br />Services Impacting: <br />Zoom Phone<br />Zoom Meeting<br />CRC (Conference Room Connector)<br /><br />For India time window: 02/16/2025 11:00 AM - 05:00 PM IST (02/16/2025 5:30 AM - 11:30 AM UTC)</span> <br> <small> Jan <var data-var='date'>10</var>, <var data-var='time'>20:28</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/7l99j4dqj4zn">Zoom Workforce Management Update: 2/15/2025 (No Operational Impact)</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>02:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'>15</var>, <var data-var='time'>17:01</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">We will be providing an update to Zoom Workforce Management. Please refer to <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337</a> for more details. This update includes workforce management forecasting capabilities through APIs.<br /><br />There is no operational impact. All services will be available during this scheduled update.</span> <br> <small> Feb <var data-var='date'>10</var>, <var data-var='time'>11:26</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/480wn5l00gvg">Zoom Phone Update: 2/15/2025 (No Operational Impact)</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'>16</var>, <var data-var='time'>02:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'>15</var>, <var data-var='time'>17:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">We will be providing an update to Zoom Phone. Please refer to <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333</a> for more details. This update includes the ability to integrate Zoom Phone with Microsoft Teams for post-call summaries.<br /><br />For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 2/16/2025 8:00AM - 10:00AM PST (2/17/2025 01:00 - 3:00 JST)<br /><br />There is no operational impact. All services will be available during this scheduled update.</span> <br> <small> Feb <var data-var='date'> 3</var>, <var data-var='time'>17:37</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date">15</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/3hd83lv4y76t">Zoom Phone and Zoom Contact Center Maintenance: 2/15/2025 (No Operational Impact)</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'>15</var>, <var data-var='time'>22:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'>15</var>, <var data-var='time'>17:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">We will be performing maintenance for Zoom Phone and Zoom Contact Center. No operational impact is expected.<br /><br />Zoom will update the IP of the Network Load Balancer and edge infrastructure for Zoom Phone and Zoom Contact Center global clusters in this maintenance. To ensure uninterrupted service, please verify and update your network ACLs as needed. For detailed information, visit: <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#h_01EEBSGCKBYVB20MCVPR78T0NN">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#h_01EEBSGCKBYVB20MCVPR78T0NN</a></span> <br> <small> Jan <var data-var='date'>13</var>, <var data-var='time'>16:33</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/lqfn8pdmr7nb">Zoom Virtual Agent Update: 2/14/2025 (No Operational Impact)</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'>15</var>, <var data-var='time'>02:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'>14</var>, <var data-var='time'>17:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">We will be providing an update to Zoom Virtual Agent. Please refer to <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812</a> for more details. This update includes real-time language translation for knowledge base content.<br /><br />There is no operational impact. All services will be available during this scheduled update.</span> <br> <small> Feb <var data-var='date'>10</var>, <var data-var='time'>11:28</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/r4fbt2rdg9n1">Zoom Contact Center Update: 2/14/2025 (No Operational Impact)</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'>15</var>, <var data-var='time'>02:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'>14</var>, <var data-var='time'>17:01</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">We will be providing an update to Zoom Contact Center. Please refer to <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626</a> for more details. This update includes the ability to use Zoom Phone for emergency calls in Zoom Contact Center.<br /><br />There is no operational impact. All services will be available during this scheduled update.</span> <br> <small> Feb <var data-var='date'>10</var>, <var data-var='time'>11:27</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date">14</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/c39pxf5xdnvk">Issue with Zoom CRC in Australia</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Feb <var data-var='date'>14</var>, <var data-var='time'>07:26</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We have resolved the intermittent issue with Zoom Conference Room Connector in Australia causing a subset of users experience intermittent audio and video quality issues in the Zoom Meetings in Australia region. We will continue to monitor and provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>14</var>, <var data-var='time'>05:21</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">We have identified an intermittent issue with Zoom Conference Room Connector in Australia. A subset of users will intermittently experience audio and video quality issues in the Zoom Meetings in Australia region. We will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>14</var>, <var data-var='time'>04:27</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating an intermittent issue with Zoom Conference Room Connector in Australia. We will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>14</var>, <var data-var='time'>03:44</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">13</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date">12</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date">11</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/vwbn0vt1nc38">Issue with email delivery and flagged as spam impacting a subset of users</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Feb <var data-var='date'>11</var>, <var data-var='time'>11:26</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We have resolved the issue causing email delivery failures and emails being flagged as spam for a subset of users. We will continue to monitor and provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>11</var>, <var data-var='time'>02:40</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We continue to work with our third party provider and will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>11</var>, <var data-var='time'>02:13</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We continue to work with our third party provider and will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>11</var>, <var data-var='time'>01:03</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We continue to work with our third party provider and will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>11</var>, <var data-var='time'>00:04</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We continue to work with our third party provider and will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>10</var>, <var data-var='time'>23:03</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We continue to work with our third party provider and will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>10</var>, <var data-var='time'>22:03</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">A subset of users may experience an issue with email delivery failures and emails being flagged as spam. Our engineers are working with the third party provider and will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'>10</var>, <var data-var='time'>21:03</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Feb <var data-var="date">10</var>, <var data-var="year">2025</var></div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 9</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/bwwbgb88rs5g">Issue with Meeting Chat in EU</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Feb <var data-var='date'> 9</var>, <var data-var='time'>10:46</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We have resolved the issue with Meeting Chat. We will continue to monitor and provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 9</var>, <var data-var='time'>10:38</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">We have identified the issue with Meeting Chat. We will continue to provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 9</var>, <var data-var='time'>10:21</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are investigating an issue with Meeting Chat. We will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 9</var>, <var data-var='time'>10:01</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date"> 8</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 7</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/wk0j18wx3wlb">Zoom Support Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'> 7</var>, <var data-var='time'>22:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Users may experience brief intermittent issues accessing Zoom Support’s Knowledge Base and Ticketing during the maintenance window.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>13:14</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/dzfxsqtqn3yv">Zoom Phone and Zoom Contact Center Maintenance: 2/7/2025 (No Operational Impact)</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'> 7</var>, <var data-var='time'>19:00</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Feb <var data-var='date'> 7</var>, <var data-var='time'>17:00</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">We will be performing maintenance for Zoom Phone and Zoom Contact Center. No operational impact is expected.<br /><br />Zoom will update the NAT Gateway IP for Zoom Phone and Zoom Contact Center global clusters during this maintenance. To ensure uninterrupted service, please verify and update your network ACLs as needed. For detailed information, visit: <a target="_blank" href="https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#h_01EEBSGCKBYVB20MCVPR78T0NN">https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#h_01EEBSGCKBYVB20MCVPR78T0NN</a></span> <br> <small> Jan <var data-var='date'> 6</var>, <var data-var='time'>15:04</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Feb <var data-var="date"> 6</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 5</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-none font-large"> <a class="whitespace-pre-wrap" href="/incidents/glq20j0pjck1">Intermittent latency issues with some Zoom services</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">On 2/5/2025 from 12:34 UTC to 18:52 UTC, Zoom experienced intermittent latency related issues across multiple services utilizing web portal. This incident has been resolved.</span> <br> <small> Feb <var data-var='date'> 5</var>, <var data-var='time'>12:43</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-none font-large"> <a class="whitespace-pre-wrap" href="/incidents/17v55x17crq5">Issue with Zoom Services in Hyderabad</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">On 02/05/2025 from 16:31 UTC to 16:46 UTC, we experienced an issue with Zoom Services in Hyderabad. We have mitigated the issue. The incident has been resolved.</span> <br> <small> Feb <var data-var='date'> 5</var>, <var data-var='time'>09:02</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 4</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/1ftv40j04zhj">Blocking of Non-10DLC Registered SMS/MMS Traffic</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>11:20</var> PST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Jan <var data-var='date'>30</var>, <var data-var='time'>12:20</var> PST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">Starting February 3 at 6pm PST, any SMS/MMS traffic originating from US/Canada toll or virtual service number, that is not registered with a fully approved 10DLC Campaign will be blocked by telecom carriers. If you experience an issue with sending SMS/MMS after this date, please ensure the telephone number is associated with an Approved 10DLC Campaign.</span> <br> <small> Jan <var data-var='date'>30</var>, <var data-var='time'>12:18</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/sq9d4b5864rv">Zoom Intermittent Service Degradation in Saudi Arabia Region</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>10:35</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">The intermittent network issues in Saudi Arabia impacting Zoom services in the region has been resolved. We will continue to monitor and provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>09:27</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">We have identified the intermittent network issues in Saudi Arabia impacting Zoom services in the region. We will continue to provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>08:30</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We have identified intermittent network issues in Saudi Arabia impacting Zoom services in the region. We will provide regular updates.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>07:57</var> PST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/whvqs6yrg9z7">Issue with live meeting dashboard in Saudi Arabia region</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>06:05</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We have resolved the issue with live meeting dashboard in Saudi Arabia region. We will continue to monitor and provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>05:50</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We are currently investigating an issue with live meeting dashboard in Saudi Arabia region. We will provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 4</var>, <var data-var='time'>05:11</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Feb <var data-var="date"> 3</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/s9wtlv4cs58q">Issue with Live Streaming</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Feb <var data-var='date'> 3</var>, <var data-var='time'>15:22</var> PST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">We have resolved the issue affecting live streaming meetings to YouTube. We will continue to monitor and provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 3</var>, <var data-var='time'>15:16</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">We have identified the issue affecting live streaming meetings to YouTube. We will continue to provide updates as we have them.</span> <br> <small> Feb <var data-var='date'> 3</var>, <var data-var='time'>14:57</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">Zoom is experiencing an issue with live streaming meetings to YouTube. We are investigating and will provide updates.</span> <br> <small> Feb <var data-var='date'> 3</var>, <var data-var='time'>14:52</var> PST </small> </div> </div> </div> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">←</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.zoom.us&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div>  <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('sms'); SP.currentPage.registerSubscriptionForm('webhook'); }); $(function() { SP.currentPage.registerSubscriptionForm('sv5dvsksnt5f'); }) </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> SP.pollForChanges('/api/v2/status.json'); </script> <script> $(function() { $('.tool').tooltipster({ animationDuration: 100, contentAsHTML: true, delay: 100, theme: 'tooltipster-borderless', functionInit: function (instance, helper) { var $origin = $(helper.origin), dataOptions = $origin.attr('data-tooltip-config'); if (dataOptions){ dataOptions = JSON.parse(dataOptions); $.each(dataOptions, function(name, option){ instance.option(name, option); }); } } }); // clicks on first tab in subscribe popout since we won't know which is first // upon construction in the ruby code $('.updates-dropdown-nav > a').eq(0).click(); // twitter follow button needs some margin $('.twitter-follow-button').css('margin-right', '6px'); }); $(function() { // open/close component groups HRB.utils.djshook('component-group-opener').on('click', function() { var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); $(function() { HRB.utils.djshook('component-group-opener').on('keydown', function(event) { if (event.key !== "Enter" && event.key !== " ") { return; } event.preventDefault() var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); function toggleGroup(groupParentIndicator) { var isOpen = groupParentIndicator.attr('aria-expanded') if (isOpen == 'false') { groupParentIndicator.attr('aria-expanded', 'true'); } else { groupParentIndicator.attr('aria-expanded', 'false'); } } $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-b45a59df4cdf9120c9c3.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-ab1c4b5ca64732f9a6c8.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-58677388275192231eb9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren’t supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: 'error'}); break; case 'default_success': HRB.utils.notify("You're now subscribed to get Statuspage updates in Slack!", {cssClass:'success'}); break; case 'private_channel_success': HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:'success'}); break; } } }); </script>   <script> $(function() { var $link = $('<span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.zoom.us&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span>'); var setPoweredByStyles = function() { if (!$('.powered-by').length) { $link.appendTo($('.page-footer')) } $('.powered-by').attr('style', 'display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important'); } setInterval(setPoweredByStyles, 1000); }); </script> </body> </html>

CINXE.COM

Zoom Status