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<!doctype html> <!--[if lt IE 7]><html lang="ca" class="no-js lt-ie9 lt-ie8 lt-ie7"><![endif]--> <!--[if (IE 7)&!(IEMobile)]><html lang="ca" class="no-js lt-ie9 lt-ie8"><![endif]--> <!--[if (IE 8)&!(IEMobile)]><html lang="ca" class="no-js lt-ie9"><![endif]--> <!--[if gt IE 8]><!--> <html lang="it" xml:lang="it" xmlns="http://www.w3.org/1999/xhtml" class="no-js"><!--<![endif]--> <!-- source: vmtb01/172.28.254.3 --> <head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"><link rel="icon" href="/shopv3/images/icons/favicon_vbt128.png" sizes="any"><link rel="apple-touch-icon" href="/shopv3/images/icons/favicon_vbt128.png"><title>Visit Barcelona Tickets</title><meta name="google-site-verification" content="lBjtI54MPuuiXv2aiG09kGUfdOS_aVYDuW4eS86b1OY"/><meta name="HandheldFriendly" content="True"><meta name="MobileOptimized" content="320"><meta name="viewport" content="width=device-width, initial-scale=1.0"/><meta property="og:url" content="/shopv3/it/info/help/ayuda.html"/><meta property="og:title" content=""/><meta property="og:description" content=""/><meta property="og:type" content="website"/><meta property="og:locality" content="Barcelona, Catalonia Spain"/><meta property="og:image" content=""/><meta name="description" content=""/><meta name="keywords" content=""/><meta name="content-language" content="it"/><meta name="language" content="it"/><meta name="title" content=""/><link href="https://plus.google.com/+Visitbarcelonaofficial" rel="publisher"/><link rel='stylesheet' id='jquery-style-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/jquery-ui.css' type='text/css' media='all'/><link rel='stylesheet' id='royalslider-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/sliders.css?' type='text/css' media='all'/><link rel='stylesheet' id='jquery-style-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/jquery-ui.css?101' type='text/css' media='all'/><link rel='stylesheet' id='responsive-nav-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/responsive-nav.css?101' type='text/css' media='all'/><link rel='stylesheet' id='theme-main-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/main.css?101' type='text/css' media='all'/><!--[if lt IE 9]><link rel='stylesheet' id='theme-ie-only-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/ie.css?101' type='text/css' media='all'/><![endif]--><link rel='stylesheet' id='theme-responsive-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/responsive.css?101' type='text/css' media='all'/><style> .block-product-meta img { width:28%;margin-left:10px;margin-right:5px; 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Orario: dal luned矛 alla domenica, dalle 8 alle 20.</p></div><h3><strong>路</strong>Avete problemi per fare la prenotazione?</h3><div><p> Contattate il centro di assistenza di VisitBarcelona Tickets: tel. +34 932 853 832, email: <a href="mailto:info@barcelonaturisme.com">info@barcelonaturisme.com</a>; saremo felici di risolvere i vostri dubbi. Orario: dal luned矛 alla domenica, dalle 8 alle 20.</p></div><h3><strong>路</strong>Ricevo un errore quando provo a pagare con la mia carta di credito. Cosa posso fare?</h3><div><p> Il processo di prenotazione dei biglietti VisitBarcelona 猫 completamente automatico e tutte le transazioni con carta di credito sono sicure al 100%.<br> Se la carta di credito restituisce un errore permanente, controlla che non sia scaduta.<br> Controlla di non aver superato il limite mensile assegnato alla tua carta di credito.<br> Ti consigliamo di utilizzare un'altra carta di credito per concludere la tua prenotazione. Se hai bisogno di aiuto, contatta con: +34 932 853 832, email: <a href="mailto:info@barcelonaturisme.com">info@barcelonaturisme.com</a></p></div><h3><strong>路</strong>Posso prenotare per telefono?</h3><div><p> Per prenotare per telefono chiamate il nostro centro di assistenza: tel. +34 932 853 832</p></div><h3><strong>路</strong>Posso prenotare quando arrivo a Barcellona?</h3><div><p> Vi raccomandiamo di prenotare in anticipo, dato che qualcuna delle attivit脿 e prodotti che troverete nel VisitBarcelona Tickets聽sono molto richiesti e potrebbero non essere disponibili.<br> Comunque, se preferite aspettare e prenotare quando arrivate a Barcellona, potete visitare uno dei Puntos de Informaci贸n Tur铆stica, situati in tutta la citt脿. </p></div><h3><strong>路</strong>Posso prenotare pi霉 di una attivit脿 a Barcellona e dintorni?</h3><div><p> Potete prenotare tutte le attivit脿 e i prodotti disponibili.</p></div><h3><strong>路</strong>Non ho una carta di credito, come faccio a prenotare?</h3><div><p> Potete pagare anche con un conto di Pay Pal o amazon Pay, o chiamando il nostro centro di assistenza: +34 932 853 832; dove vi spiegheranno le varie possibilit脿 di pagamento. </p></div><h3><strong>路</strong>脠 sicuro dare il numero della mia carta di credito?</h3><div><p> Visit Barcelona Tickets utilizza il <i>Secure Sockets Layer ("SSL") per Microsoft Internet Explorer</i> e altri navigatori principali.<br> SSL cripta le vostre informazioni personali, come la vostra password, indirizzo e numero di telefono e il vostro numero della carta di credito: i dati sono accessibili solo per voi e per la societ脿 della carta di credito.<br> Questa tecnica fa s矛 che pagare attraverso internet sia tanto sicuro quanto comprare per telefono.</p></div><h3><strong>路</strong>Avete bisogno di modificare o cancellare la vostra prenotazione?</h3><div><p> Contattate il centro di assistenza di VisitBarcelona Tickets: tel. +34 932 853 832, email: <a href="mailto:info@barcelonaturisme.com">info@barcelonaturisme.com</a>; saremo felici di risolvere i vostri dubbi. </p></div><h3><strong>路</strong>Avete domande sulla prenotazione che avete effettuato?</h3><div><p> Contattate il centro di assistenza di VisitBarcelona Tickets: tel. +34 932 853 832, email: <a href="mailto:info@barcelonaturisme.com">info@barcelonaturisme.com</a>; saremo felici di risolvere i vostri dubbi. Orario: dal luned矛 alla domenica, dalle 8 alle 20.</p></div></div><h2>NON TROVI CI脪 CHE CERCHI</h2><p>Se non trovi una risposta alle tue domande, consultaci direttamente.</p><form action="/shopv3/it/info/help/ayuda.html" class="form form-help" method="POST"><div class="help-email"><label for="email">e-mail</label><input type="text" name="email" value=""></div><div class="help-name"><label class="nom" for="nom">Nome</label><input type="text" name="nom" value=""></div><div class="help-text"><label for="text">Introduci il motivo della consulenza</label><textarea name="text"></textarea></div><div class="submit"><button class="button button-big">INVIA</button></div></form></div></div><div class="footer-texts"><div class="wrap"><ul><li><h5><a href="http://affiliate.bcnshop.com/it/" target="_blank">PROGRAMMA DI AFFILIAZIONE </a></h5><p>Turisme de Barcelona mette a vostra disposizione il programma di affiliazione alla piattaforma on line Visit Barcelona Tickets.</p></li><li><h5><a href="http://bcnshop.barcelonaturisme.com/imgfiles/ECV3/docs/Reglament-ITA.pdf" target="_blank">VOLETE COMMERCIALIZZARE LA VOSTRA ATTIVIT脌?</a></h5><p>In questo documento troverete i requisiti minimi per farlo.</p></li><li><h5> AIUTO PER L'ACQUISTO</h5><p>Avete dubbi? 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Non esitate a mettervi in contatto con noi.聽</p></li></ul></div></div><div class="footer-widgets"><div class="footer-menu"><div class="footer-menu-block"><h5><a href="/shopv3/it/index.html?cat=1" title="Visualizzare tutti i prodotti di Spazi Singolari e Musei">Spazi Singolari e Musei</a></h5><ul><li><a href="/shopv3/it/index.html?cat=1&sub=7">Spazi singolari</a><li><a href="/shopv3/it/index.html?cat=1&sub=8">Biglietti multipli</a><li><a href="/shopv3/it/index.html?cat=1&sub=9">Musei</a></ul></div><div class="footer-menu-block"><h5><a href="/shopv3/it/index.html?cat=2" title="Visualizzare tutti i prodotti di Itinerari">Itinerari</a></h5><ul><li><a href="/shopv3/it/index.html?cat=2&sub=10">A piedi</a><li><a href="/shopv3/it/index.html?cat=2&sub=11">In mare</a><li><a href="/shopv3/it/index.html?cat=2&sub=12">In pullman</a><li><a href="/shopv3/it/index.html?cat=2&sub=13">In bici</a><li><a href="/shopv3/it/index.html?cat=2&sub=14">Con veicoli speciali</a></ul></div><div class="footer-menu-block"><h5><a href="/shopv3/it/index.html?cat=3" title="Visualizzare tutti i prodotti di Attivit脿 per il tempo libero">Attivit脿 per il tempo libero</a></h5><ul><li><a href="/shopv3/it/index.html?cat=3&sub=15">Locali e attivit脿 per il tempo libero</a><li><a href="/shopv3/it/index.html?cat=3&sub=16">Seminari</a></ul></div><div class="footer-menu-block"><h5><a href="/shopv3/it/index.html?cat=4" title="Visualizzare tutti i prodotti di Spettacoli">Spettacoli</a></h5><ul><li><a href="/shopv3/it/index.html?cat=4&sub=19">Concerti e musical</a><li><a href="/shopv3/it/index.html?cat=4&sub=20">Flamenco</a></ul></div><div class="footer-menu-block"><h5><a href="/shopv3/it/index.html?cat=5" title="Visualizzare tutti i prodotti di Trasporti e Servizi">Trasporti e Servizi</a></h5><ul><li><a href="/shopv3/it/index.html?cat=5&sub=21">Affitto di veicoli</a><li><a href="/shopv3/it/index.html?cat=5&sub=22">Apps e guide digitali</a><li><a href="/shopv3/it/index.html?cat=5&sub=23">Servizi</a></ul></div></div></div><div class="wrap sub-footer"><img src="https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/img/ico-credit-cards.png" alt=""><a href="/shopv3/it/seo/sitemap.xml">Mappa sito XML</a></div><footer class="footer" role="contentinfo"><div id="inner-footer" class="wrap clearfix"><div class="BarraCorpInf2014"><div class="BarraCorpInfCont2014"><div class="LinksHomeDesCont2014" id="bc_container" style="display:none;height:235px;margin-top:-250px;"><div class="LinsHomePestInf22014" style="margin-top:235px;"></div><ul style="margin-left: 8px;"><li><a href="https://visitbarcelona.com/visitac/" title="Turisme de Barcelona" target="_blank">Barcelona Experience</a></li><li><a href="https://affiliate.barcelonaturisme.com/en/" title="Affiliate Turisme de Barcelona" target="_blank">Affiliate Turisme de Barcelona</a></li><li><a href="https://www.barcelona-access.com/?idioma=3" title="Barcelona Access, for accessible tourism" target="_blank">Barcelona Access</a></li><li><a href="https://www.barcelonacard.com/" title="Barcelona Card" target="_blank">Barcelona Card</a></li><li><a href="https://professional.barcelonaturisme.com/?idioma=3" title="Turisme de Barcelona - Professional web site" target="_blank">Barcelona Consorci de Turisme</a></li><li><a href="https://www.barcelonaconventionbureau.com/en/" title="Barcelona Convention Bureau" target="_blank">Barcelona Convention Bureau</a></li><li><a href="https://www.barcelonapremium.com/" title="Barcelona Premium" target="_blank">Barcelona Premium</a></li><li><a href="https://barcelonashoppingcity.com/en/" title="Barcelona Shopping City" target="_blank">Barcelona Shopping City</a></li><li><a href="https://barcelonaweddingsdestination.com/" title="Barcelona Weddings" target="_blank">Barcelona Weddings</a></li></ul></div><div class="BarraCorpInfBloc1b2014" style="width: 14vw !important; 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