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<!doctype html> <!--[if lt IE 7]><html lang="ca" class="no-js lt-ie9 lt-ie8 lt-ie7"><![endif]--> <!--[if (IE 7)&!(IEMobile)]><html lang="ca" class="no-js lt-ie9 lt-ie8"><![endif]--> <!--[if (IE 8)&!(IEMobile)]><html lang="ca" class="no-js lt-ie9"><![endif]--> <!--[if gt IE 8]><!--> <html lang="ca" xml:lang="ca" xmlns="http://www.w3.org/1999/xhtml" class="no-js"><!--<![endif]--> <!-- source: vmtb01/172.28.254.3 --> <head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"><link rel="icon" href="/shopv3/images/icons/favicon_vbt128.png" sizes="any"><link rel="apple-touch-icon" href="/shopv3/images/icons/favicon_vbt128.png"><title>Visit Barcelona Tickets</title><meta name="google-site-verification" content="lBjtI54MPuuiXv2aiG09kGUfdOS_aVYDuW4eS86b1OY"/><meta name="HandheldFriendly" content="True"><meta name="MobileOptimized" content="320"><meta name="viewport" content="width=device-width, initial-scale=1.0"/><meta property="og:url" content="/shopv3/ca/info/help/ayuda.html"/><meta property="og:title" content=""/><meta property="og:description" content=""/><meta property="og:type" content="website"/><meta property="og:locality" content="Barcelona, Catalonia Spain"/><meta property="og:image" content=""/><meta name="description" content=""/><meta name="keywords" content=""/><meta name="content-language" content="ca"/><meta name="language" content="ca"/><meta name="title" content=""/><link href="https://plus.google.com/+Visitbarcelonaofficial" rel="publisher"/><link rel='stylesheet' id='jquery-style-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/jquery-ui.css' type='text/css' media='all'/><link rel='stylesheet' id='royalslider-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/sliders.css?' type='text/css' media='all'/><link rel='stylesheet' id='jquery-style-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/jquery-ui.css?101' type='text/css' media='all'/><link rel='stylesheet' id='responsive-nav-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/responsive-nav.css?101' type='text/css' media='all'/><link rel='stylesheet' id='theme-main-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/main.css?101' type='text/css' media='all'/><!--[if lt IE 9]><link rel='stylesheet' id='theme-ie-only-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/ie.css?101' type='text/css' media='all'/><![endif]--><link rel='stylesheet' id='theme-responsive-css' href='https://static.barcelonaturisme.com/projectes/bcnshop/v3/assets/css/responsive.css?101' type='text/css' media='all'/><style> .block-product-meta img { width:28%;margin-left:10px;margin-right:5px; 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Pots canviar la configuraci贸 o obtenir <a href="https://www.visitbarcelona.com/legal/cookies/cookies_ca.pdf">m茅s informaci贸 aqu铆</a>. <br><a href="javascript:setCookie();" class="closeAlert">Cerrar</a></div><div class="BarraCorpSup2014"><div class="BarraCorpSupCont2014"><a href="https://www.barcelonaturisme.com/" id="logoMenu" target="_blank"><img src="https://static.bcnshop.com/corporatiu/2014/www/desktop/TurismeBCN_White2024.png" alt="Barcelona Turisme" title="Barcelona Turisme"></a><div class="other-webs-top" id="otherWebsTop"><p><a href="https://visitbarcelona.com/visitac/ca/" title="Turisme de Barcelona" target="_blank">Barcelona Experience</a></p><p class="current"><a href="https://bcnshop.barcelonaturisme.com/shopv3/ca/" title="VisitBarcelona Tickets, la botiga on-line de Turisme de Barcelona" target="_blank">Tickets</a></p><p><a href="https://professional.barcelonaturisme.com/?idioma=1" title="Web de Turisme de Barcelona per al sector professional" target="_blank">Barcelona Consorci de Turisme</a></p><p><a href="https://www.barcelonaconventionbureau.com/ca/" title="Barcelona Convention Bureau" target="_blank">Barcelona Convention Bureau</a></p></div><div class="RedSocialContSup2014"><a target="_blank" href="https://www.tiktok.com/@visitbcn" title="TikTok"><img title="TikTok" alt="TikTok" src="https://static.barcelonaturisme.com/corporatiu/2014/www/desktop/Ico-TikTok.png"></a><a target="_blank" href="http://www.pinterest.com/visitbcn/" title="Pinterest"><img title="Pinterest" alt="Pinterest" src="https://static.barcelonaturisme.com/corporatiu/2014/www/desktop/Ico-PinterestX2.png"></a><a target="_blank" href="http://www.youtube.com/visitbcn" title="Youtube"><img title="Youtube" alt="Youtube" src="https://static.barcelonaturisme.com/corporatiu/2014/www/desktop/Ico-YoutubeX2.png"></a><a target="_blank" href="http://instagram.com/visitbarcelona" title="Instagram"><img title="Instagram" alt="Instagram" src="https://static.barcelonaturisme.com/corporatiu/2014/www/desktop/Ico-Instagram.png"></a><a target="_blank" href="http://www.facebook.com/visitbarcelona" title="facebook"><img title="facebook" alt="facebook" src="https://static.barcelonaturisme.com/corporatiu/2014/www/desktop/Ico-Facebook.png"></a><a target="_blank" href="https://twitter.com/VisitBCN_CAT" title="Twitter"><img title="Twitter" alt="Twitter" src="https://static.barcelonaturisme.com/corporatiu/2014/www/desktop/Ico-X_Twitter.png"></a></div></div></div><script> //cookie alert control cookie = document.cookie.split(';'); cookieOk = false; for(var i=0; i<cookie.length; i++){ c = cookie[i]; //console.info(c); c = c.replace(' ',''); aa = c.split('='); //console.info(aa[0]); //console.info(aa[1]); if(aa[0]==='visitbarcelona'){ //alert(aa[0]+' = '+aa[1]); cookieOk = true; //console.info('aa=visitbarcelona :'+aa[0]+'='+aa[1]); if(aa[1]!='true'){ $('.cookie-alert').show(); } } } if(!cookieOk){ document.cookie ="visitbarcelona=false; path=/;"; $('.cookie-alert').show(); } function setCookie(){ console.info('cookieset'); var dt = new Date(); dt.setFullYear(dt.getFullYear() +1); document.cookie ="visitbarcelona=true; expires="+dt.toString()+"; path=/;"; $('.cookie-alert').hide(); //console.info(document.cookie); } </script><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NRPZ6ZN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><div id="container"><div class="nav-button2"><span class="fa fa-navicon"></span></div><div class="main-nav2 menu-mvl" style="display:none;"><div class="nav-list2"><ul class="" id="menu-principal-cat-mobile"><li cat="1"><a href="/shopv3/ca/index.html?cat=1" onclick="javascript: logarEvento2('Espais Singulars i Museus', 'Espais Singulars i Museus');"><strong>77</strong> Espais Singulars i Museus</a></li><li cat="2"><a href="/shopv3/ca/index.html?cat=2" onclick="javascript: logarEvento2('Tours', 'Tours');"><strong>81</strong> Tours</a></li><li cat="3"><a href="/shopv3/ca/index.html?cat=3" onclick="javascript: logarEvento2('Activitats d'oci', 'Activitats d'oci');"><strong>54</strong> Activitats d'oci</a></li><li cat="4"><a href="/shopv3/ca/index.html?cat=4" onclick="javascript: logarEvento2('Espectacles', 'Espectacles');"><strong>16</strong> Espectacles</a></li><li cat="5"><a href="/shopv3/ca/index.html?cat=5" onclick="javascript: logarEvento2('Transports i Serveis', 'Transports i Serveis');"><strong>10</strong> Transports i Serveis</a></li></ul><div class="header--search search-mvl"><form id="cercador" name="cercador" action="/shopv3/ca/product/search.html" method="post"><fieldset><input type="text" name="search" id="search" class="search-field" value="" placeholder="Tenim tota Barcelona!. 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Horari: de dilluns a diumenge, de 8 a 20 h.</p></div><h3><strong>路</strong>Teniu problemes per a realitzar la reserva ?</h3><div><p> Contacteu amb el centre d'assist猫ncia de VisitBarcelona Tickets: +34 932 853 832, email: <a href="mailto:info@barcelonaturisme.com">info@barcelonaturisme.com</a>; estarem encantats de resoldre els vostres dubtes. Horari: de dilluns a diumenge, de 8 a 20 h.</p></div><h3><strong>路</strong>Al intentar pagar amb la meva targeta de cr猫dit em dona error. Qu猫 puc fer ?.</h3><div><p> El proc茅s de reserva de VisitBarcelona Tickets 茅s completament autom脿tic i totes les transaccions realitzades amb targeta de cr猫dit s贸n 100% segures.<br> Si la targeta de cr猫dit us dona un error permanent, verifiqueu que no hagi caducat.<br> Comproveu que no heu sobrepassat el l铆mit mensual que teniu assignat a la vostra targeta de cr猫dit.<br> Us recomanem que per a finalitzar la vostra reserva utilitzeu una altre targeta de cr猫dit. Si necessiteu ajuda contacteu amb: +34 932 853 832, WhatsApp: +34 689 508 410; email: <a href="mailto:info@barcelonaturisme.com">info@barcelonaturisme.com</a></p></div><h3><strong>路</strong>Puc fer la reserva per tel猫fon ?</h3><div><p> Per a reservar per tel猫fon truqueu al nostre centre d'assist猫ncia: +34 932 853 832.</p></div><h3><strong>路</strong>Puc fer la reserva un cop hagi arribat a Barcelona ?</h3><div><p> Us recomanem reservar amb antel路laci贸, ja que algunes de les activitats i productes que trobareu al VisitBarcelona Tickets s贸n molt demandats i poden no tenir disponibilitat.<br> De totes maneres, si preferiu esperar i fer la reserva un cop arribeu a Barcelona, podeu visitar un dels Punts d'Informaci贸 Tur铆stica, ubicats per tota la ciutat.</p></div><h3><strong>路</strong>Puc fer la reserva de m茅s d'una activitat a Barcelona i rodalies ?</h3><div><p> Podeu reservar totes les activitats i productes que estan disponibles.</p></div><h3><strong>路</strong>No tinc una targeta de cr猫dit, com puc reservar ?</h3><div><p> Tamb茅 podeu efectuar el pagament amb un compte de Pay Pal o Amazon Pay; o trucant al nostre centre d'assist猫ncia: +34 932 853 832; on us explicaran les diferents possibilitats de pagament.</p></div><h3><strong>路</strong>Estar脿 segur el n煤mero de la meva targeta de cr猫dit ?</h3><div><p> Visit Barcelona Tickets utilitza el <i>Secure Sockets Layer ("SSL") de Microsoft Internet Explorer</i> a m茅s d'altres navegadors principals.<br> SSL encripta la vostra informaci贸 personal com la contrasenya, adre莽a i n煤mero de tel猫fon, i el vostre n煤mero de targeta de cr猫dit nom茅s ser脿 accesible per a vosaltres i la companyia de la targeta de cr猫dit.<br> Aquesta encriptaci贸 fa que pagar a trav茅s de Internet sigui igual de segur que fer la compra per tel猫fon. </p></div><h3><strong>路</strong>Necessiteu modificar o cancel路lar la vostra reserva ?</h3><div><p> Contacteu amb el centre d'assist猫ncia de VisitBarcelona Tickets: +34 932 853 832, email: <a href="mailto:info@barcelonaturisme.com">info@barcelonaturisme.com</a>; estarem encantats de resoldre els vostres dubtes.</p></div><h3><strong>路</strong>Teniu dubtes sobre la reserva realitzada ?</h3><div><p> Contacteu amb el centre d'assist猫ncia de VisitBarcelona Tickets: +34 932 853 832, email: <a href="mailto: info@barcelonaturisme.com">info@barcelonaturisme.com</a>; estarem encantats de resoldre els vostres dubtes. Horari: de dilluns a diumenge, de 8 a 20 h.</p></div></div><h2>NO TROBES EL QUE CERQUES?</h2><p>Si no trobes resposta al teu dubte consultan's directament.</p><form action="/shopv3/ca/info/help/ayuda.html" class="form form-help" method="POST"><div class="help-email"><label for="email">email</label><input type="text" name="email" value=""></div><div class="help-name"><label class="nom" for="nom">Nom</label><input type="text" name="nom" value=""></div><div class="help-text"><label for="text">Introdueix el motiu de la teva pregunta</label><textarea name="text"></textarea></div><div class="submit"><button class="button button-big">ENVIAR</button></div></form></div></div><div class="footer-texts"><div class="wrap"><ul><li><h5><a href="http://affiliate.bcnshop.com/ca/" target="_blank">PROGRAMA D'AFILIACI脫 </a></h5><p>Turisme de Barcelona posa a la vostra disposici贸 el programa d鈥檃filiaci贸 a la plataforma en l铆nia Visit Barcelona Tickets.</p></li><li><h5><a 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GoCar"}, {value: "Barcelona Attraction Pass - iVenture Card"}, {value: "Barcelona Bike Tour by Barcelona CicloTour"}, {value: "Barcelona Bus Tur铆stic Hop on Hop off"}, {value: "Barcelona Card"}, {value: "Barcelona Card Express"}, {value: "Barcelona Card Family"}, {value: "Barcelona Card Modernista"}, {value: "Barcelona Card Science"}, {value: "Barcelona CardCreative"}, {value: "Barcelona Christmas Tour"}, {value: "Barcelona City Tour Hop on Hop off"}, {value: "Barcelona Cooking Classes i Boqueria"}, {value: "Barcelona highlights morning"}, {value: "Barcelona NightCard"}, {value: "Barcelona Sail Adventure"}, {value: "Barcelona Segway Tour"}, {value: "Barcelona Street Art Walking i Bike Tour"}, {value: "Barcelona Sun & Segway"}, {value: "Barcelona vol panor脿mic en helic貌pter"}, {value: "Barcelona Walking Tour Easy G貌tic"}, {value: "Barcelona Walking Tours G貌tic"}, {value: "Barcelona Walking Tours Picasso"}, {value: "Barri g貌tic i flamenc"}, {value: "Barri G貌tic Nocturn"}, {value: "Bas铆lica Santa Maria del Mar i Experi猫ncia Terrassa"}, {value: "Beach Bike Tour"}, {value: "BeBike Tours Barcelona"}, {value: "Biblioteca Ar煤s. 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Samaranch"}, {value: "M煤sica en viu i Jazz al Jamboree"}, {value: "Mystery City Games"}, {value: "Nightmare Horror Museum Barcelona"}, {value: "Nits de Jazz i Soul"}, {value: "Open Kaiak o Paddle SUP a Vilanova i la Geltr煤"}, {value: "Palau Bar贸 de Quadras"}, {value: "Palau de la M煤sica Catalana"}, {value: "Palau G眉ell "}, {value: "Palauet Casades"}, {value: "Paradox Museum"}, {value: "Parc d'atraccions Tibidabo "}, {value: "Park G眉ell i Sagrada Fam铆lia tour"}, {value: "Park G眉ell Tour"}, {value: "Pavell贸 Mies van der Rohe"}, {value: "Poble Espanyol 2024"}, {value: "Posta de sol amb tapes i barra lliure de begudes"}, {value: "Posta de sol en veler"}, {value: "Reial Acad猫mia de Ci猫ncies i Arts de Barcelona"}, {value: "Reial Acad猫mia de Farm脿cia "}, {value: "Reial Acad猫mia de Medicina"}, {value: "Rutes d'arquitectura i ciutat"}, {value: "Samurai Experience Barcelona"}, {value: "Sant Pau Recinte Modernista"}, {value: "Skydive Barcelona, salts en paracaigudes"}, {value: "Skydive Empuriabrava, salts en paracaigudes"}, {value: "Sortides en Paddle Surf i Caiac"}, {value: "SUP Ioga al mar"}, {value: "Tablao Flamenc de Carmen "}, {value: "Tablao flamenco El Paraigua"}, {value: "Taller de Trencad铆s i Mosaic"}, {value: "Tast de navegaci贸 a Barcelona"}, {value: "Tast de vermuts amb aperitius"}, {value: "Telef猫ric de Montju茂c"}, {value: "Terra de vins, terra de Pau Casals"}, {value: "The Montserrat Tour All included"}, {value: "Torre Bellesguard"}, {value: "Tot Montserrat"}, {value: "Tour a peu pel barri G貌tic"}, {value: "Tour Barcelona i Museu Picasso"}, {value: "Tour guiat Migrantour pel Barri del Raval"}, {value: "Tour guiat Park G眉ell"}, {value: "Tour Literari a Barcelona"}, {value: "Tour Sagrada Fam铆lia"}, {value: "Tour Sagrada Fam铆lia i visita a les torres"}, {value: "Tours en bici 'La Barcelona cl脿ssica'"}, {value: "Trans Montserrat"}, {value: "Travelwifi - Punt WiFi personal"}, {value: "Vela, visita a les vinyes amb tast i tour ebike "}, {value: "Veler amb tapes i barra lliure de begudes"}, {value: "Veler i tast de vins a Alella"}, {value: "Vermut en veler"}, {value: "Vic i el Museu Episcopal"}, {value: "Vic: arquitectura, ciutat i cultura"}, {value: "Visita a la Sagrada Fam铆lia "}, {value: "Visita a les Caves Codorn铆u"}, {value: "Visita a les Caves Freixenet"}, {value: "Visita guiada a l'Antiga f脿brica Estrella Damm"}, {value: "Visita guiada a la Confraria de Pescadors"}, {value: "Visita guiada a la f脿brica Estrella Damm del Prat de Llobregat"}, {value: "Visita guiada al Museu Picasso"}, {value: "Vistes en globus a Montserrat"}, {value: "Vol en helic貌pter i vela"}, {value: "Walking Tour Sagrada Fam铆lia"}, {value: "White Rabbit, the Off-Museum of Barcelona"}, {value: "Wine & Cava 4x4 Premium Experience from Barcelona"}, {value: "Wine & Cava Experience"}, {value: "Zoo de Barcelona"} ]; 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