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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Valige oma veebisaidi jaoks ideaalne tarkvara ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1">Klienditugi<div class="menu-item-description">Omnikanaliline klienditoe platvorm</div></a></li> <li id="menu-item-915866" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915866"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-ticketing"></use></svg><a href="https://www.liveagent.ee/pileti-susteemi-tarkvara/" title="Tutvuge enim kasutatavate piletisüsteemi tarkvarade valikuga. Valige ideaalne tugipiletite tööriist ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1">Piletisüsteem<div class="menu-item-description">Täiustatud piletisüsteem</div></a></li> <li id="menu-item-369693" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-369693"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-live-chat"></use></svg><a href="https://www.liveagent.ee/reaalajas-vestluse-tarkvara/" title="Tutvuge meie valikuga turu parimatest reaalajas vestluse tarkvaradest. Valige oma veebisaidi jaoks ideaalne otsevestluse tarkvara ja tõstke oma klienditeeninduse tase kuuni!" hreflang="et" onover-preload="1">Reaalajas vestlus<div class="menu-item-description">Turu kiireim reaalajas vestlus</div></a></li> </ul> </li> <li id="menu-item-369627" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369627"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">sub</a> <ul class="sub-menu"> <li id="menu-item-902464" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902464"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#thumbsup"></use></svg><a href="https://www.liveagent.ee/sotsiaal-meedia-klienditeenindus/" title="LiveAgent pakub tõhusat sotsiaalmeedia klienditeeninduse tarkvara, mis koondab kõik teie brändi sotsiaalmeedia teavitused ühte universaalsesse postkasti. Hallake hõlpsasti Facebooki, Instagrami, Twitteri, Viberi ja WhatsAppi taotlusi ilma paigaldustasuta ning vajaduseta krediitkaardi järele. Alustage 14- või 30-päevase tasuta prooviperioodiga ja tõstke oma klienditeeninduse tase uutele kõrgustele. Liituge paljude rahulolevate ettevõtetega, kes usaldavad LiveAgenti, ja nautige 24/7 kliendituge." hreflang="et" onover-preload="1">Sotsiaalmeedia<div class="menu-item-description">Vastake oma jälgijatele otse LiveAgentist</div></a></li> <li id="menu-item-695176" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695176"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.liveagent.ee/parim-konekeskuse-tarkvara/" title="Tutvuge parima kõnekeskuse tarkvara valikuga turul. Valige oma veebisaidi jaoks ideaalne kõnekeskuse tarkvara ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1">Kõnekeskus<div class="menu-item-description">Sisseehitatud kõnekeskuse tarkvara</div></a></li> <li id="menu-item-970826" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-970826"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="https://www.liveagent.ee/liveagent-teadmusbaasi-tarkvara/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="et" onover-preload="1">Teadmusbaas<div class="menu-item-description">Paku iseteenindusvõimalusi</div></a></li> </ul> </li> <li id="menu-item-369628" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369628"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">Kasutage</a> <ul class="sub-menu"> <li id="menu-item-454269" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-454269"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="/ettevote/" title="LiveAgent on kasutajatoe tarkvara, mis kohandub erinevate ärimudelite vajadustega. Uurige, kuidas LiveAgent Teie nišiga sobib. Agentuurid, haridusasutused ja valitsusvälised organisatsioonid toetuvad LiveAgentile." hreflang="et" onover-preload="1">Ärilahendused<div class="menu-item-description">Erinevad ettevõtted, erinevad lahendused</div></a></li> <li id="menu-item-454270" class="icn-shop menu-item menu-item-type-custom menu-item-object-custom menu-item-454270"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="/toostus/" title="LiveAgent suudab täita mitme ärivaldkonna nõudeid. Vaadake, kuidas LiveAgent Teie vajadustele sobib ja täiendage oma kliendituge." hreflang="et" onover-preload="1">Tööstuslahendused<div class="menu-item-description">LiveAgenti kohandamine oma tööstusharule</div></a></li> <li id="menu-item-749475" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-749475"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="/edulood/" title="Tekst sisaldab lühikesi lugusid erinevatest ettevõtetest, kes pakuvad veebipõhiseid teenuseid e-poodide loomiseks, krediitkaarditöötluseks ja kaupmehekonto teenusteks. Samuti mainitakse akvaariumitaimede ja -kalade kasvatamise süsteemi ning klienditeeninduse tarkvara. Ettevõtete kohta on võimalik lugeda lisainfot nende kodulehtedelt." hreflang="et" onover-preload="1">Kasutusjuhud<div class="menu-item-description">Üks toode, mitu kasutusjuhtu</div></a></li> </ul> </li> <li id="menu-item-369632" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369632"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">Integratsioonid</a> <ul class="sub-menu"> <li id="menu-item-951156" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951156"><a href="https://www.liveagent.ee/integratsioonid/whatsapp/" title="LiveAgent pakub WhatsAppi integratsiooni, mis võimaldab kasutajatel lihtsasti vastata WhatsAppi sõnumitele oma LiveAgenti töölaualt." hreflang="et" onover-preload="1">WhatsApp</a></li> <li id="menu-item-454276" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454276"><a href="https://www.liveagent.ee/integratsioonid/wordpress/" title="Viige oma Wordpressi veebilehe klienditugi järgmisele tasemele. Wordpressi integratsioon LiveAgent`i jaoks võimaldab teil paigaldada oma veebilehele vestluse nuppe." hreflang="et" onover-preload="1">WordPress</a></li> <li id="menu-item-951157" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-951157"><a href="https://www.liveagent.ee/integratsioonid/prestashop/" title="Kui soovite, et kliendid teiega kiiremini ühendust saaksid, kaaluge oma Pretashop veebilehele meie LiveAgent`i integratsiooni abil live vestluse nupu paigaldamist." hreflang="et" onover-preload="1">Prestashop</a></li> <li id="menu-item-454277" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454277"><a href="https://www.liveagent.ee/integratsioonid/magento/" title="Integreerige Magento 2 LiveAgenti ja suurendage oma töövoogu. Sedelid aitavad teil jälgida klientide tellimusi, saate seda kasutada ühelt platvormilt." hreflang="et" onover-preload="1">Magento</a></li> <li id="menu-item-454278" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454278"><a href="https://www.liveagent.ee/integratsioonid/shopify/" title="Kui soovite, et teie kliendid saaksid teiega kiiremini ühendust kaaluge Shopify integratsiooni LiveAgent`iga. Integratsioon võimaldab teil oma e-poes live vestlust üles seada." hreflang="et" onover-preload="1">Shopify</a></li> <li id="menu-item-454280" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454280"><a href="https://www.liveagent.ee/integratsioonid/mailchimp/" title="Avasta, kuidas integreerida Mailchimp LiveAgenti kaudu, et lihtsustada e-posti turundust ja klienditeenindust. Liitu miljonite rahulolevate kasutajatega, hallates kontakte ja saates isikupärastatud sõnumeid otse piletisüsteemist. Proovi tasuta ja koge kiireid vastuseid ning tõhusat tellimuste haldamist. Alusta kohe ja paranda oma kliendisuhtlust!" hreflang="et" onover-preload="1">Mailchimp</a></li> <li id="menu-item-454275" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454275"><a href="https://www.liveagent.ee/integratsioonid/pipedrive-et/" title="Integreeri PipeDrive LiveAgentiga, et hallata müügivihjeid ja tehinguid, parandada kliendikogemust ja automatiseerida töövooge!" hreflang="et" onover-preload="1">PipeDrive</a></li> <li id="menu-item-454279" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454279"><a href="https://www.liveagent.ee/integratsioonid/slack-et/" title="Vestelge oma meeskonnakaaslastega alati, kui soovite, ilma oma klienditoe lauast lahkumata. Slacki integratsioon LiveAgentile toob Teieni sõnumeid, nii et Te ei ma neid maha." hreflang="et" onover-preload="1">Slack</a></li> <li id="menu-item-369634" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-369634"><a href="/integratsioonid/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="et" onover-preload="1">Rohkem integratsioone</a></li> </ul> </li> </ul> </li> <li id="menu-item-369636" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369636"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">Ressursid</a> <ul class="sub-menu"> <li id="menu-item-369637" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369637"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">Õpi</a> <ul class="sub-menu"> <li id="menu-item-369651" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-369651"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="/akadeemia/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="et" onover-preload="1">Akadeemia<div class="menu-item-description">Hakka klienditoe eksperdiks</div></a></li> <li id="menu-item-369652" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-369652"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="/mallid/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="et" onover-preload="1">Mallid<div class="menu-item-description">Kohandatavad mallid igaks olukorraks</div></a></li> <li id="menu-item-749476" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-749476"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="https://www.liveagent.ee/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="et" onover-preload="1">Kontrollnimekirjad<div class="menu-item-description">Kuidas käsitleda oma protsesse</div></a></li> </ul> </li> <li id="menu-item-369638" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369638"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">sub</a> <ul class="sub-menu"> <li id="menu-item-369653" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-369653"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="/blogi/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="et" onover-preload="1">Ajaveeb<div class="menu-item-description">Klienditoe ja LiveAgenti uudised</div></a></li> <li id="menu-item-369655" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-369655"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="/klienditoe-sonastik/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="et" onover-preload="1">Sõnastik<div class="menu-item-description">Õpi klienditoe terminoloogiat</div></a></li> <li id="menu-item-749565" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-749565"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Tugiportaal<div class="menu-item-description">Õpetlikud artiklid ja juhendid</div></a></li> </ul> </li> <li id="menu-item-369639" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369639"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">sub</a> <ul class="sub-menu"> <li id="menu-item-369717" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-369717"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="https://www.liveagent.ee/kirjutamise-kiiruse-test/" title="Testige oma kirjutamise oskusi LiveAgenti tasuta kirjutamiskiiruse testiga. Saage vaid minutitega teada oma trükkimise kiirus ja jätkake tasuta harjutamist, et end veelgi arendada." hreflang="et" onover-preload="1">Trükkimistest<div class="menu-item-description">Paranda kirjutamiskiirust</div></a></li> <li id="menu-item-951129" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-951129"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="https://www.liveagent.ee/reviews/" title="This piece discusses software reviews for various categories, including email management, call center software, social media customer support software, and more. The article then focuses on a review of Zendesk's email management software, providing a detailed breakdown of its features, such as unlimited email addresses, automated email archiving, and customizable business rules and reporting." hreflang="et" onover-preload="1">Arvustused<div class="menu-item-description">Heida pilk tarkvara funktsioonide arvustustele</div></a></li> </ul> </li> <li id="menu-item-369640" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369640"><a href="#" title="Usalda oma andmed LiveAgentile, mida usaldavad üle 30,000 kliendi! Meie turvalisus- ja privaatsuspoliitika tagab teie andmete kaitse igal tasandil: kaheastmeline autentimine, HTTPS krüpteerimine ja IP-piirangud. Meie andmekeskused vastavad kõrgeimatele turvastandarditele, sealhulgas GDPR-i nõuetele. Valige LiveAgent ja hoidke oma ettevõte turvalisena!" hreflang="et">Ettevõte</a> <ul class="sub-menu"> <li id="menu-item-369718" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-369718"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.liveagent.ee/meist/liveagentist/" title="Discover LiveAgent, the pioneering customer support software founded in 2004 by Viktor and Andrej. Serving over 150 million users globally, LiveAgent combines real-time chat, ticketing, and support features. Join our mission to make exceptional customer service the norm. Start your 14-day free trial and experience innovation today!" hreflang="et" onover-preload="1">Meist<div class="menu-item-description">Avasta toote taga olev meeskond</div></a></li> <li id="menu-item-454290" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-454290"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="https://www.liveagent.ee/auhinnad/" title="Avastage LiveAgenti auhinnatud klienditoe tarkvara, mis on tunnustatud juhtivate B2B ja SaaS organisatsioonide poolt. Nautige 24/7 klienditeenindust, tasuta seadistust ja krediitkaardivaba prooviperioodi. Alustage kohe ja liituge mainekate klientidega nagu Forbes ja Airbus." hreflang="et" onover-preload="1">Auhinnad<div class="menu-item-description">Meie auhinnad & saavutused</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-369650" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-369650"><a href="/funktsioonid/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="et" onover-preload="1">Funktsioonid</a></li> <li id="menu-item-803035" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803035"><a href="/hinnakiri/" title="LiveAgenti paketid algavad 15 dollarist agendi kohta kuus ning sisaldavad e-posti piletisüsteemi, reaalajas vestluse funktsiooni, teadmusbaasi ja palju muud. Terviklik pakett on saadaval hinnaga 69 dollarit agendi kohta kuus." hreflang="et" onover-preload="1">Hinnakiri</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prooviperiood/" class="Button Button--outline" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <span>Tasuta Prooviperiood</span> </a> <a href="/sisselogimine/" class="Button Button--login" title="Logige sellel lehel sisse oma LiveAgenti kontole. Esmalt sisestage ettevõtte nimi ning jätkake kasutajanime ja parooliga." hreflang="et" onover-preload="1"> <span>Sisselogimine</span> <span class="tooltip">Sisselogimine</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Kas soovite LiveAgenti kohta rohkem teada saada? LiveAgenti ja selle edukuse kohta lisateabe saamiseks taotlege tasuta demot." hreflang="et" onover-preload="1"> <span>Demo</span> </a> <a href="/prooviperiood/" class="Button Button--outline" title="Registreeruge LiveAgenti tasuta 14 või 30-päevase prooviperioodiga ja nautige täielikku funktsionaalsust ilma krediitkaardita. Alustage täna ja valige parim plaan oma ettevõttele!" hreflang="et" onover-preload="1"> <span>Tasuta Prooviperiood</span> </a> <a href="/sisselogimine/" class="Button Button--login" title="Logige sellel lehel sisse oma LiveAgenti kontole. Esmalt sisestage ettevõtte nimi ning jätkake kasutajanime ja parooliga." hreflang="et" onover-preload="1"> <span>Sisselogimine</span> <span class="tooltip">Sisselogimine</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-et" lang="et"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Euroopa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Aasia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Lähis-Ida</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Ameerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Euroopa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/sigurnost-na-lichnite-danni/" title="Над 17 000 клиенти доверяват личните си данни на LiveAgent. Сигурността на данните е от изключително значение за нас. Сървърите на LiveAgent са хостнати в съоръжения, съобразени със стандарти Tier IV или III+, PCI DSS, SSAE-16 или ISO 27001." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/security-privacy-policy/" title="Více než 17 000 zákazníků svěřuje svá data společnosti LiveAgent. Bezpečnost dat je pro nás nesmírně důležitá. Servery společnosti Liveagent jsou umístěny v zařízeních, která splňují požadavky norem tier IV nebo III+, PCI DSS, SSAE-16 nebo ISO 27001." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/security-privacy-policy/" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. Besøg vores side for at lære mere om vores engagement i datasikkerhed og privatliv." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/sicherheits-und-datenschutzrichtlinien/" title="Mehr als 17.000 Kunden vertrauen LiveAgent mit ihren Daten. Der Datenschutz ist unsere höchste Priorität. Die Server von LiveAgent werden in Tier IV oder III+, PCI DSS, SSAE-16, oder ISO 27001 entsprechenden Einrichtungen gehostet." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </span> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/politica-de-privacidad-y-de-seguridad/" title="Descubre cómo LiveAgent protege tus datos con autenticación de dos factores, cifrado HTTPS, y almacenamiento seguro. Con instalaciones de nivel III+/IV y medidas avanzadas de seguridad de red, tus datos están siempre protegidos. Cumplimos con RGPD y ofrecemos recuperación ante desastres. Confía en la seguridad de datos de LiveAgent y mejora la satisfacción del cliente con nuestro software de centro de contacto. Visítanos para más detalles sobre nuestras avanzadas medidas de seguridad y servicios." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/politique-de-securite-et-de-confidentialite/" title="La sécurité des données est primordiale chez LiveAgent. Découvrez nos mesures robustes pour protéger vos informations." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/politikh-aporrhtou-asfaleias/" title="Εμπιστευτείτε την ασφάλεια των δεδομένων σας στο LiveAgent, όπως 17.000+ πελάτες ήδη κάνουν. Με δυνατότητες όπως έλεγχος ταυτότητας δύο παραγόντων, κρυπτογράφηση HTTPS, και ασφαλής αποθήκευση διαπιστευτηρίων, εγγυόμαστε την προστασία της επικοινωνίας και των επιχειρήσεών σας. Ανακαλύψτε περισσότερα για την πολιτική απορρήτου και ασφάλειας μας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/politika-sigurnosti-privatnosti/" title="Više od 17.000 klijenata vjeruje LiveAgent-u sa svojim podacima. Sigurnost podataka je najbitnija za nas. LiveAgent poslužitelji su na tieru 4 ili sukladni s III+, PCI DSS, SSAE-16, ili ISO 27001 postrojenjima." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/informativa-sulla-privacy/" title="Più di 17.000 clienti si affidano a LiveAgent per i loro dati. La sicurezza dei dati è per noi della massima importanza. I server LiveAgent sono ospitati presso strutture conformi a Tier IV o III+, PCI DSS, SSAE-16 o ISO 27001." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/drosibas-privatuma-noteikumi/" title="LiveAgent ir svarīga datu drošība. Mūsu serveri tiek izvietoti IV vai III+ līmeņa, PCI DSS, SSAE-16 vai ISO 27001 prasībām atbilstošās telpās." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/saugumo-privatumo-politika/" title="Daugiau nei 17 000 klientų patiki „LiveAgent“ savo duomenis. Duomenų saugumas mums labai svarbus. „LiveAgent“ serveriai talpinami IV arba III+ pakopos, PCI DSS, SSAE-16 arba ISO 27001 reikalavimus atitinkančiose patalpose." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/biztonsagi-adatvedelmi-politika/" title="Több, mint 17 000 ügyfél érzi úgy, hogy adatai a LiveAgentnél biztonságban vannak. Az adatok biztonsága a legfontosabb tényező a számunkra. A LiveAgent szervereket a tier IV or III+, PCI DSS, SSAE-16, or ISO 27001 biztosítják." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/veiligheid-privacy-beleid/" title="Gegevensbeveiliging is van belang voor LiveAgent. Onze servers worden gehost in faciliteiten die voldoen aan tier IV of III+, PCI DSS, SSAE-16 of ISO 27001." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/sikkerhet-personvernpolicy/" title="Mer enn 17 000 kunder stoler på LiveAgent med dataene sine. Datasikkerhet er av største betydning for oss. Liveagent-servere er vert for tier IV eller III+, PCI DSS, SSAE-16 eller ISO 27001-kompatible fasiliteter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/polityka-bezpieczenstwa-i-prywatnosci/" title="Ponad 17 000 klientów ufa LiveAgent ze swoimi danymi. Bezpieczeństwo danych jest dla nas sprawą najwyższej wagi. Serwery Liveagent są hostowane na poziomie IV lub III +, PCI DSS, SSAE-16 lub ISO 27001." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/politica-de-confidentialitate-si-securitate/" title="Peste 17.000 de clienți au încredere în LiveAgent în ceea ce privește datele lor. Securitatea datelor este extrem de importantă pentru noi. Serverele Liveagent sunt găzduite la nivelurile IV sau III +, PCI DSS, SSAE-16 sau ISO 27001." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/politika-konfidencialnosti-i-bezopasnosti/" title="Более 17 000 клиентов доверяют LiveAgent в хранении своих данных. Для нас безопасность Ваших данных является одним из главных приоритетов. Сервера Liveagent расположены в дата-центрах, соответствующих стандартам tier IV или III+, PCI DSS, SSAE-16 или ISO 27001." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/security-privacy-policy/" title="Bezpečnosť dát LiveAgent: Dvojfaktorové overenie, HTTPS šifrovanie, ochrana API a GDPR súlad pre maximálnu ochranu vašich údajov." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/varnostna-politika-zasebnosti/" title="Zaupajte LiveAgentu za vrhunsko varnost podatkov! Naša politika zasebnosti vključuje dvofaktorsko avtentikacijo, šifriranje HTTPS, varno shranjevanje poverilnic in omejitve IP. Z več podatkovnimi centri po vsem svetu zagotavljamo varnost omrežja, obnovo po nesrečah in skladnost z GDPR. Spoznajte, kako varujemo vaše podatke in komunikacijo." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Aasia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/anquan-yinsi-zhengce/" title="超过17000名客户信赖LiveAgent会保护好他们的数据。数据安全对我们来说是最重要的。LiveAgent的服务器在第IV或III+层、PCI DSS、SSAE-16或ISO 27001兼容设备上。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/patakaran-sa-seguridad-ng-privacy/" title="Mahigit sa 17,000 na mga kustomer ang nagtiwala sa LiveAgent sa kanilang data. Ang seguridad ng data ay pinakamahalaga para sa amin. Ang mga server ng LiveAgent ay naka-host sa tier IV or III+, PCI DSS, SSAE-16, o ISO 27001 compliant na mga pasilidad." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/chinh-sach-quyen-rieng-tu-bao-mat/" title="Tin tưởng bởi hơn 17,000 khách hàng, LiveAgent cam kết bảo mật dữ liệu với các tính năng như xác thực hai yếu tố, mã hóa HTTPS, và bộ lọc SPAM thông minh. Trung tâm dữ liệu đạt chuẩn quốc tế, bảo vệ mạng lưới chặt chẽ, và chiến lược phục hồi sau thảm họa đảm bảo an toàn thông tin và dịch vụ không gián đoạn. Khám phá thêm về chính sách bảo mật hàng đầu của chúng tôi!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Lähis-Ida</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/" title="خدمة العملاء الرائعة تبدأ بتطبيق مكتب مساعدة أفضل. شاهد فوائد LiveAgent وابدأ في خلال 5 دقائق." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Ameerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/security-privacy-policy/" title="Data security is of importance for LiveAgent. Our servers are hosted at tier IV or III+, PCI DSS, SSAE-16, or ISO 27001 compliant facilities." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/politica-de-privacidade-e-seguranca/" title="A segurança de dados é importante para o LiveAgent. Nossos servidores estão hospedados em instalações compatíveis com o nível IV ou III+, PCI DSS, SSAE-16 ou ISO 27001." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopeeritud!"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1 id="h-turvalisus-privaatsuspoliitika">Turvalisus Privaatsuspoliitika</h1> </div> <div class="Page__content Content"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.ee/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.67"> <p>Rohkem kui 30 000 klienti usaldavad oma andmeid LiveAgentile. Andmeturve on meie jaoks ülimalt tähtis. Kombineerime mitmeid turvaelemente, et klientide, töötajate ja ettevõtete andmed oleksid alati kaitstud ning meie kliendid saaksid olla rahuliku südamega, teades, et nende andmed on turvalised, nende suhtlus on turvaline ja nende ettevõtted on kaitstud.</p> <h2 class="wp-block-heading" id="h-product-security">Toote turvalisus</h2> <p><strong>Kaheastmeline autentimine</strong><br>Kaheastmeline kinnitamine lisab teie LiveAgenti kontole turvalisust. Kui teil on kahefaktoriline autentimine lubatud, peab iga kontole sisselogimiskatsega kaasnema kood, mis loodi Google Authenticatori rakenduses. Kaheastmeline kinnitamine võib aidata tundmatuid inimesi eemal hoida, isegi kui nail on teie konto parool.</p> <p><strong>HTTPS krüpteerimine</strong><br>Kõik LiveAgenti hostitud kontod töötavad <a href="https://www.liveagent.com/features/https-encryption/" title="Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website." hreflang="en-US" onover-preload="1">turvalise ühenduse kaudu, kasutades HTTPS-protokolli</a>. Hyper Text Transfer Protocol Secure (HTTPS) on HTTP turvaline versioon ehk protokoll, mille kaudu saadetakse andmeid teie brauseri ja veebisaidi vahel. See tähendab, et kogu suhtlus teie brauseri ja LiveAgenti vahel on krüpteeritud, sealhulgas teie vestlus ja meilisuhtlus.</p> <p><strong>Turvaline mandaatide salvestusruum</strong><br>Järgime uusimaid parimaid tavasid kasutajate sisselogimisandmete ja paroolide salvestamiseks ja kaitsmiseks pilves.</p> <p><strong>IP- ja võrgupiirangud</strong><br>Teie LiveAgent <a href="https://www.liveagent.ee/funktsioonid/agendid/" title="Avasta, kuidas LiveAgent'i kasutajatoe agendid tõstavad klienditeeninduse taset pakkudes tehnilist abi ja lahendades probleeme mitmekanalilise toe kaudu. Õpi lisama piiramatult agente, et suurendada produktiivsust. Proovi tasuta 30 päeva jooksul!" hreflang="et" onover-preload="1">Agent</a> paneeli saab konfigureerida nii, et see lubaks juurdepääsu ainult teatud IP-aadressivahemikest.</p> <p><strong>API turvalisus</strong><br><a href="https://support.liveagent.com/840770-Complete-API-reference?r=1" target="_blank" rel="noreferrer noopener" urlslab_href_old="https://support.ladesk.com/840770-Complete-API-reference" title="Explore the comprehensive LiveAgent API reference, providing detailed information on data fields, return messages, error formats, and API v1 documentation. Access resources to manage agents, applications, companies, conversations, customers, departments, files, knowledgebase, and online status. Discover robust reporting tools for performance, tags, tickets, and chats. Unleash the full potential of LiveAgent's API to enhance your support operations and streamline workflows. Visit now to unlock powerful integrations!" hreflang="en-US">LiveAgent REST API</a> on piiratud kasutajanime ja parooli või kasutajanime ja API identsustõendi alusel akrediteeritud kasutajatega.</p> <p><strong>SPAM filtreering</strong><br>LiveAgentil on intelligentne sisseehitatud rämpsposti filter, mis õpib ja parandab pidevalt oma filtreerimisvõimalusi.</p> <p>Lisaks kõigele on meil olemas ka oma <a href="https://www.liveagent.ee/liveagenti-bug-bounty-programm/" title="Andmeturve on üks meie esimesi prioriteete ja me tahame teada oma pimedatest kohtadest. Kui olete teadlane, hindame ja premeerime Teie abi eest." hreflang="et" onover-preload="1">preemiaprogramm veaotsijatele</a>, mille abil saavad sõltumatud turvateadlased aidata meil Teie rakendust kaitsta.</p> <h2 class="wp-block-heading" id="h-data-center-security">Andmekeskuse turvalisus</h2> <p>Tagame Teie andmete konfidentsiaalsuse ja terviklikkuse, kasutades valdkonna parimaid tavasid. LiveAgenti servereid hostitakse IV või III+ astme, PCI DSS, SSAE-16 või ISO 27001-ga ühilduvates asutustes. Meie turvameeskond edastab pidevalt turvavärskendusi ning reageerib aktiivselt turvahoiatustele ja -sündmustele.</p> <p><strong>Füüsiline turvalisus</strong></p> <figure class="wp-block-table left"><table><tbody><tr><td>Rajatised</td><td><strong>Serveri keskkond<br></strong>LiveAgenti servereid hostitakse Tier III+ või IV või PCI DSS, SSAE-16 või ISO 27001-ga ühilduvates hoonetes. Andmekeskuse rajatisi toidavad täiendavad toiteallikad, igal neist on UPS ja varugeneraatorid. </td></tr><tr><td>Turvalisus kohapeal</td><td><strong>Turvatsoonid<br></strong>Meie andmekeskuse rajatistel on turvatud perimeeter mitmetasandiliste turvatsoonidega, ööpäevaringne mehitatud valve, CCTV videovalve, mitmefaktoriline identifitseerimine koos biomeetrilise juurdepääsukontrolliga, füüsilised lukud ja turvarikkumiste alarmid.</td></tr><tr><td>Jälgimine</td><td><strong>Serveri ja seadmete jälgimine<br></strong>LiveAgenti administraatorid jälgivad ja haldavad loogiliselt kõiki tootmisvõrgu süsteeme, võrguseadmeid ja vooluahelaid. Rajatiste pakkujad jälgivad füüsilist turvalisust, elektrit ja Interneti-ühendust väljaspool ühispuuride uksi või Amazoni/Linode teenuseid.</td></tr><tr><td>Asukoht</td><td><strong>Andmekeskused Ameerika Ühendriikides, Euroopas ja Aasias<br></strong>LiveAgent majutab andmeid mitmes andmekeskuses vastavalt Teie eelistustele või geograafilisele asukohale Ameerika Ühendriikides, Euroopas ja Aasias. Kliendid saavad valida, kas nad paigutavad oma teenuseandmed ainult USA-sse või ainult Euroopasse.</td></tr></tbody></table></figure> <h2 class="wp-block-heading" id="h-network-security">Võrgu turvalisus</h2> <p>Meie võrku kaitsevad täiendavad tulemüürid, oma klassi parim ruuteritehnoloogia, turvaline HTTPS-i ülekanne avalike võrkude kaudu ning võrgu sissetungimise tuvastamise ja/või ennetamise tehnoloogiad (IDS/IPS), mis jälgivad ja/või blokeerivad pahatahtlikku liiklust ja võrgurünnakuid.</p> <p><strong>Võrgu turvalisus</strong></p> <figure class="wp-block-table left"><table><tbody><tr><td>Arhidektuur</td><td><strong>Turvatsoonid meie arhitektuuris<br></strong>Meie võrgu turvaarhitektuur koosneb mitmest turvatsoonist. Tundlikumad süsteemid, nagu rakendusserverid ja andmebaasiserverid, on kaitstud meie kõige usaldusväärsemates tsoonides. Teised süsteemid, näiteks koormuse tasakaalustajad, on paigutatud vastavalt tundlikkusele vastavatele tsoonidele, sõltuvalt funktsioonist, teabe klassifikatsioonist ja riskist.</td></tr><tr><td>Kolmanda osapoole läbitungimistestid</td><td><strong>Kolmanda osapoole turva-uuringud<br></strong>Lisaks meie ulatuslikule sisemisele skaneerimis- ja testimisprogrammile teeb LiveAgent koostööd ka kolmandate osapoolte turbeekspertide ja teadlastega, et teha turvakontrolle ja laiaulatuslikke läbitungimisteste.</td></tr><tr><td>Võrgu haavatavuse skaneerimine<br><br></td><td><strong>Haavatavuse skaneerimine<br></strong>Võrguturbe skaneerimine annab meile sügava ülevaate nõuetele mittevastavate või potentsiaalselt haavatavate süsteemide kiireks tuvastamiseks.</td></tr><tr><td>DDoS-i leevendamine</td><td><strong>DDoS-i leevendamine<br></strong>Tööstuse juhtiv infrastruktuur on loodud selleks, et kaitsta <a href="https://www.liveagent.ee/funktsioonid/teenuse-taseme-kokkulepe-sla/" title="Teenuse taseme kokkulepped (SLAd) võivad parandada teie kasutajatoe efektiivsust täpsustades kasutajatoe agentide eemärke." hreflang="et" onover-preload="1">teenuse</a> keelamise rünnakute eest ja leevendada nende mõju.</td></tr><tr><td>Krüptimine</td><td><strong>Side krüptimine<br></strong>Teie ja LiveAgenti serverite vaheline side üle avalike võrkude on krüptitud valdkonna parimate tavade HTTPS-i ja transpordikihi turbe (TLS) kaudu.</td></tr></tbody></table></figure> <h2 class="wp-block-heading" id="h-disaster-recovery-backup-amp-redundancy">Avarii taastamine, varundamine ja koondamine</h2> <p>Me kasutame mitmetasandilist varundamis- ja avariitaastamise strateegiat. Varukoopiaid ja peaaegu <a href="https://www.liveagent.ee/funktsioonid/reaalajas-vestluse-funktsioonid/" title="Avastage LiveAgenti reaalajas vestluse funktsioonid, mis aitavad parandada klienditeenindust ja suurendada müüki. Üle 15 funktsiooni, sealhulgas vestlusajalugu ja külastajate jälgimine, muudavad veebikülastajad klientideks. Proovige tasuta 14-päevast prooviperioodi!" hreflang="et" onover-preload="1">reaalajas</a> hetktõmmiseid tehakse erinevate intervallidega ning mitu koopiat salvestatakse turvaliselt erinevatesse serveritesse. Meie avarii taastamise programm tagab, et meie teenused jäävad ka katastroofi korral kättesaadavaks või on kergesti taastatavad.</p> <p>Meie koondamisarhitektuur välistab ainsa ebaõnnestumise punkti. Koos ulatuslike varukoopiatega tagame, et kliendiandmed kopeeritakse ja on saadaval kõikides tootmissüsteemides.</p> <h2 class="wp-block-heading" id="h-eu-gdpr">EU GDPR</h2> <p>LiveAgent vastab täielikult GDPR-i direktiivile, mis jõustus 25. mail 2018. Turvaekspertide ja arendajate meeskond töötas meie turvalisuseeskirjade tugevdamise ning andmekaitse ja meie töötajate GDPR-i poolt eeskirjade järgimiseks nõutava kallal. Samuti hoolitsesime selle eest, et meie kliente teavitatakse hiljutistest arengutest õigeaegselt.</p> <p>Uurige <a href="https://www.liveagent.ee/gdpr-et/" title="LiveAgent on pühendunud privaatsusele, turvalisusele, vastavusele ja läbipaistvusele. LiveAgent on 2018. aasta mai seisuga täielikult GDPR-iga vastavuses." hreflang="et" onover-preload="1">LiveAgent ja GDPRi</a> lisateavet. </p> <h2 class="wp-block-heading" id="h-google-oauth-and-google-data">Google OAuth ja Google’i andmed</h2> <p><strong>Millist informatsiooni me kogume? </strong><br>Kogume Google’i kasutajate e-posti aadresse.</p> <p><strong>Kuidas informatsiooni kasutame?</strong><br>Kasutame seda Google’i kasutajate postkasti juurde pääsemiseks, et muuta nende e-kirjad piletiteks.</p> <p><strong>Kuidas jagame informatsiooni?</strong><br>Me ei jaga teavet kolmandate osapooltega.</p> <p>Google’i API-dest saadud teabe kasutamine järgib<a target="_blank" href="https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes" rel="noreferrer noopener"> Google API teenuste kasutajaandmete eeskirju</a>, sealhulgas piiratud kasutamise nõudeid.</p> <div class="SimilarSources SimilarSources--blog"> <div class="wrapper"> <div class="SimilarSources__title h4">Seotud Artiklid</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ee/funktsioonid/agendid/" title="Adminni rolliga Liveagent´i agendid ja klienditeeninduse esindajad saavad teostada järelevalvet ja konfigureerida süsteemi. Lugege kasutajate tüüpidest ja muust." hreflang="et" onover-preload="1"><img alt="Adminni rolliga Liveagent´i agendid ja klienditeeninduse esindajad saavad teostada järelevalvet ja konfigureerida süsteemi. Lugege kasutajate tüüpidest ja muust." data-src="https://assets.flowhunt.io/screenshots/3bd93dc74ce23fa4/30f4e5315cdd05f6/1728922907_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ee/funktsioonid/agendid/" title="Adminni rolliga Liveagent´i agendid ja klienditeeninduse esindajad saavad teostada järelevalvet ja konfigureerida süsteemi. Lugege kasutajate tüüpidest ja muust." hreflang="et" onover-preload="1">Agendid</a></p><p class="urlslab-rel-res-item-summary">Avasta, kuidas LiveAgent'i kasutajatoe agendid tõstavad klienditeeninduse taset pakkudes tehnilist abi ja lahendades probleeme mitmekanalilise toe kaudu. Õpi lisama piiramatult agente, et suurendada produktiivsust. Proovi tasuta 30 päeva jooksul!</p><a href="https://www.liveagent.ee/funktsioonid/agendid/" title="Adminni rolliga Liveagent´i agendid ja klienditeeninduse esindajad saavad teostada järelevalvet ja konfigureerida süsteemi. Lugege kasutajate tüüpidest ja muust." class="urlslab-rel-res-item-arrow" hreflang="et" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ee/" title="Suurepärane klienditeenindus algab paremast klienditoe tarkvarast. Vaadake LiveAgenti eeliseid ja alustage kasutamist vähem kui 5 minutiga." hreflang="et" onover-preload="1"><img alt="Suurepärane klienditeenindus algab paremast klienditoe tarkvarast. Vaadake LiveAgenti eeliseid ja alustage kasutamist vähem kui 5 minutiga." data-src="https://assets.flowhunt.io/screenshots/3bd93dc74ce23fa4/3d969dd45cca92a2/1728889185_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ee/" title="Suurepärane klienditeenindus algab paremast klienditoe tarkvarast. Vaadake LiveAgenti eeliseid ja alustage kasutamist vähem kui 5 minutiga." hreflang="et" onover-preload="1">Pakkuge erakordsetklienditeenindust.</a></p><p class="urlslab-rel-res-item-summary">Kogege LiveAgenti mitmekanalilist klienditoe tarkvara, mis pakub sujuvat piletisüsteemi, kiireimat reaalajas vestlust ja kõnekeskuse lahendusi. Alustage riskivaba 30-päevase tasuta prooviperioodiga, ilma krediitkaarti vajamata, ning parandage oma klienditeenindust ja suurendage tulusid. Liituge ettevõtetega nagu Forbes ja Airbus, kes usaldavad meie lahendusi.</p><a href="https://www.liveagent.ee/" title="Suurepärane klienditeenindus algab paremast klienditoe tarkvarast. Vaadake LiveAgenti eeliseid ja alustage kasutamist vähem kui 5 minutiga." class="urlslab-rel-res-item-arrow" hreflang="et" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ee/funktsioonid/reeglid/" title="Automatiseerige ja korraldage oma töövooge reeglite abil. Reeglid võimaldavad teil hallata pileteid, saata automaatseid vastuseid ja palju muud." hreflang="et" onover-preload="1"><img alt="Automatiseerige ja korraldage oma töövooge reeglite abil. Reeglid võimaldavad teil hallata pileteid, saata automaatseid vastuseid ja palju muud." data-src="https://assets.flowhunt.io/screenshots/3bd93dc74ce23fa4/2194cdbf0422f3da/1728922900_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ee/funktsioonid/reeglid/" title="Automatiseerige ja korraldage oma töövooge reeglite abil. Reeglid võimaldavad teil hallata pileteid, saata automaatseid vastuseid ja palju muud." hreflang="et" onover-preload="1">Reeglid</a></p><p class="urlslab-rel-res-item-summary">Automatiseerige ja korraldage oma töövooge reeglite abil. Reeglid võimaldavad teil hallata pileteid, saata automaatseid vastuseid ja palju muud.</p><a href="https://www.liveagent.ee/funktsioonid/reeglid/" title="Automatiseerige ja korraldage oma töövooge reeglite abil. Reeglid võimaldavad teil hallata pileteid, saata automaatseid vastuseid ja palju muud." class="urlslab-rel-res-item-arrow" hreflang="et" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ee/uldtingimused/" title="Nende tingimustega nõustumisega või teenusele või saidile juurdepääsuga või selle kasutamisega tunnistate, et olete need tingimused läbi lugenud, neist aru saanud ja nõustute end nendega siduma." hreflang="et" onover-preload="1"><img alt="Nende tingimustega nõustumisega või teenusele või saidile juurdepääsuga või selle kasutamisega tunnistate, et olete need tingimused läbi lugenud, neist aru saanud ja nõustute end nendega siduma." data-src="https://assets.flowhunt.io/screenshots/3bd93dc74ce23fa4/e7cbe86ead968d8d/1728919355_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ee/uldtingimused/" title="Nende tingimustega nõustumisega või teenusele või saidile juurdepääsuga või selle kasutamisega tunnistate, et olete need tingimused läbi lugenud, neist aru saanud ja nõustute end nendega siduma." hreflang="et" onover-preload="1">Üldtingimused</a></p><p class="urlslab-rel-res-item-summary">Discover LiveAgent's comprehensive service terms, ensuring seamless access and use of advanced support tools for your business needs. Stay informed about updates, secure your data, and explore AppSumo offers for exclusive access. Visit now to optimize your customer support experience!</p><a href="https://www.liveagent.ee/uldtingimused/" title="Nende tingimustega nõustumisega või teenusele või saidile juurdepääsuga või selle kasutamisega tunnistate, et olete need tingimused läbi lugenud, neist aru saanud ja nõustute end nendega siduma." class="urlslab-rel-res-item-arrow" hreflang="et" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Kas soovite LiveAgenti kohta rohkem teada saada? 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All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Süsteemi olek</a></li> <li id="menu-item-454335"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Muutmislogi</a></li> <li id="menu-item-454336"><a href="https://www.liveagent.ee/pakkumise-taotlus/" title="Kas vajate konkreetseid vastuseid spetsiifilistele küsimustele meie tarkvara kohta? 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Start your 14-day free trial and experience innovation today!" hreflang="et" onover-preload="1">Meist</a></li> <li id="menu-item-454339"><a href="https://www.liveagent.ee/auhinnad/" title="Avastage LiveAgenti auhinnatud klienditoe tarkvara, mis on tunnustatud juhtivate B2B ja SaaS organisatsioonide poolt. Nautige 24/7 klienditeenindust, tasuta seadistust ja krediitkaardivaba prooviperioodi. Alustage kohe ja liituge mainekate klientidega nagu Forbes ja Airbus." hreflang="et" onover-preload="1">Auhinnad & sertifikaadid</a></li> <li id="menu-item-749451"><a href="https://www.liveagent.ee/edulood/" title="Tekst sisaldab lühikesi lugusid erinevatest ettevõtetest, kes pakuvad veebipõhiseid teenuseid e-poodide loomiseks, krediitkaarditöötluseks ja kaupmehekonto teenusteks. Samuti mainitakse akvaariumitaimede ja -kalade kasvatamise süsteemi ning klienditeeninduse tarkvara. 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Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-32 widget_nav_menu"><div class="Footer__top__column__title h5">Õpi</div><div class="menu-footer-top-learn-estonian-container"><ul id="menu-footer-top-learn-estonian" class="menu"><li id="menu-item-454342"><a href="/blogi/" title="Learn with LiveAgent. 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Get insights on how knowledge base software works and a recommendation for LiveAgent's free trial." hreflang="en-US" onover-preload="1">Teadmusbaasi tarkvara</a></li> <li id="menu-item-749458"><a href="/klienditeeninduse-tarkvara/" title="Avastage 2024. aasta 20 parimat klienditeeninduse tarkvara, mis pakuvad kiiret, tõhusat ja isikupärastatud teenindust. LiveAgent on mitme kanaliga lahendus, mis ühendab reaalajas vestluse, piletisüsteemid ja palju muud taskukohase hinnaga. Täiustage oma kliendisuhted ja suurendage rahulolu!" hreflang="et" onover-preload="1">Klienditoe tarkvara</a></li> <li id="menu-item-749461"><a href="https://www.liveagent.ee/blogi/20-parimat-voip-telefonisusteemi-ja-integratsiooni/" title="Kulutage oma kõnepaketile vähem VoIP telefonisüsteemide ja integratsioonidega ning valige meie loendist endale parim." hreflang="et" onover-preload="1">VoIP telefonisüsteemid</a></li> <li id="menu-item-749462"><a href="/iseteenindustarkvara/" title="LiveAgenti pakutav klientide iseteenindustarkvara laiendab Teie tugiteenuse võimalusi. Võimaldage oma klientidel probleeme ööpäevaringselt ise lahendada." hreflang="et" onover-preload="1">Iseteenindustarkvara</a></li> <li id="menu-item-749463"><a href="https://www.liveagent.ee/sissetuleva-konekeskuse-tarkvara/" urlslab_href_old="/sissetuleva-konekeskuse-tarkvara" title="Sissetuleva kõnekeskuse tarkvara aitab teil luua virtuaalse kõnekeskuse. 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