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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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icon-lightbulb"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.ee/liveagent-teadmusbaasi-tarkvara/">Teadmusbaas<div class="menu-item-description">Paku iseteenindusvõimalusi</div></a></li> </ul> </li> <li id="menu-item-369628" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369628"><a href="#">Kasutage</a> <ul class="sub-menu"> <li id="menu-item-454269" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-454269"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="/ettevote/">Ärilahendused<div class="menu-item-description">Erinevad ettevõtted, erinevad lahendused</div></a></li> <li id="menu-item-454270" class="icn-shop menu-item menu-item-type-custom menu-item-object-custom menu-item-454270"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="/toostus/">Tööstuslahendused<div class="menu-item-description">LiveAgenti kohandamine oma tööstusharule</div></a></li> <li id="menu-item-749475" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-749475"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="/edulood/">Kasutusjuhud<div class="menu-item-description">Üks toode, mitu kasutusjuhtu</div></a></li> </ul> </li> <li id="menu-item-369632" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369632"><a href="#">Integratsioonid</a> <ul class="sub-menu"> <li id="menu-item-951156" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951156"><a href="https://www.liveagent.ee/integratsioonid/whatsapp/">WhatsApp</a></li> <li id="menu-item-454276" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454276"><a href="https://www.liveagent.ee/integratsioonid/wordpress/">WordPress</a></li> <li id="menu-item-951157" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-951157"><a href="https://www.liveagent.ee/integratsioonid/prestashop/">Prestashop</a></li> <li id="menu-item-454277" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454277"><a href="https://www.liveagent.ee/integratsioonid/magento/">Magento</a></li> <li id="menu-item-454278" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454278"><a href="https://www.liveagent.ee/integratsioonid/shopify/">Shopify</a></li> <li id="menu-item-454280" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454280"><a href="https://www.liveagent.ee/integratsioonid/mailchimp/">Mailchimp</a></li> <li id="menu-item-454275" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454275"><a href="https://www.liveagent.ee/integratsioonid/pipedrive-et/">PipeDrive</a></li> <li id="menu-item-454279" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-454279"><a href="https://www.liveagent.ee/integratsioonid/slack-et/">Slack</a></li> <li id="menu-item-369634" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-369634"><a href="/integratsioonid/">Rohkem integratsioone</a></li> </ul> </li> </ul> </li> <li id="menu-item-369636" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369636"><a href="#">Ressursid</a> <ul class="sub-menu"> <li id="menu-item-369637" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369637"><a href="#">Õpi</a> <ul class="sub-menu"> <li id="menu-item-369651" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-369651"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akadeemia/">Akadeemia<div class="menu-item-description">Hakka klienditoe eksperdiks</div></a></li> <li id="menu-item-369652" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-369652"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/mallid/">Mallid<div class="menu-item-description">Kohandatavad mallid igaks olukorraks</div></a></li> <li id="menu-item-749476" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-749476"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.ee/checklists/">Kontrollnimekirjad<div class="menu-item-description">Kuidas käsitleda oma protsesse</div></a></li> </ul> </li> <li id="menu-item-369638" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369638"><a href="#">sub</a> <ul class="sub-menu"> <li id="menu-item-369653" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-369653"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blogi/">Ajaveeb<div class="menu-item-description">Klienditoe ja LiveAgenti uudised</div></a></li> <li id="menu-item-369655" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-369655"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/klienditoe-sonastik/">Sõnastik<div class="menu-item-description">Õpi klienditoe terminoloogiat</div></a></li> <li id="menu-item-369656" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-369656"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/kataloog/">Kataloog<div class="menu-item-description">Põhjalik klienditoe kontaktiloend</div></a></li> </ul> </li> <li id="menu-item-369639" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369639"><a href="#">sub</a> <ul class="sub-menu"> <li id="menu-item-369717" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-369717"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.ee/kirjutamise-kiiruse-test/">Trükkimistest<div class="menu-item-description">Paranda kirjutamiskiirust</div></a></li> <li id="menu-item-951129" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-951129"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.ee/reviews/">Arvustused<div class="menu-item-description">Heida pilk tarkvara funktsioonide arvustustele</div></a></li> <li id="menu-item-749565" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-749565"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/">Tugiportaal<div class="menu-item-description">Õpetlikud artiklid ja juhendid</div></a></li> </ul> </li> <li id="menu-item-369640" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-369640"><a href="#">Ettevõte</a> <ul class="sub-menu"> <li id="menu-item-369718" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-369718"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.ee/meist/liveagentist/">Meist<div class="menu-item-description">Avasta toote taga olev meeskond</div></a></li> <li id="menu-item-454290" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-454290"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.ee/auhinnad/">Auhinnad<div class="menu-item-description">Meie auhinnad &#038; saavutused</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-369650" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-369650"><a href="/funktsioonid/">Funktsioonid</a></li> <li id="menu-item-803035" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803035"><a href="/hinnakiri/">Hinnakiri</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/prooviperiood/" class="Button Button--full"> <span>Tasuta Prooviperiood</span> </a> <a href="/sisselogimine/" class="Button Button--login"> <span>Sisselogimine</span> <span class="tooltip">Sisselogimine</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline"> <span>Demo</span> </a> <a href="/prooviperiood/" class="Button Button--full"> <span>Tasuta Prooviperiood</span> </a> <a href="/sisselogimine/" class="Button Button--login"> <span>Sisselogimine</span> <span class="tooltip">Sisselogimine</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-et" lang="et"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" /></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe" /> <label class="Header__flags--region-switcher" for="europe">Euroopa</label> <input class="input--region hidden" name="regions" type="radio" id="asia" /> <label class="Header__flags--region-switcher" for="asia">Aasia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast" /> <label class="Header__flags--region-switcher" for="mideast">Lähis-Ida</label> <input class="input--region hidden" name="regions" type="radio" id="america" /> <label class="Header__flags--region-switcher" for="america">Ameerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Euroopa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/obshti-usloviya/"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" /> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/terms-and-conditions/"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" /> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/terms-and-conditions/"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" /> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/geschaeftsbedingungen/"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" /> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" /> Eesti </span> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/terminos-y-condiciones/"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" /> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/termes-conditions/"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" /> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/oroi-kai-proipotheseis/"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" /> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/uvjeti-koristenja/"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" /> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/termini-condizioni/"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" /> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/noteikumi-un-nosacijumi/"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" /> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/taisykles-ir-salygos/"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" /> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/altalanos-szerzodesi-feltetelek/"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" /> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/algemene-voorwaarden/"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" /> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/vilkaar-og-betingelser/"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" /> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/regulamin/"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" /> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/termeni-si-conditii/"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" /> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/polozheniya-i-usloviya/"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" /> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/podmienky-a-ustanovenia/"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" /> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/pogoji-poslovanja/"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" /> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Aasia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tiaojian-he-tiaokuan/"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" /> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/mga-tuntunin-at-kundisyon/"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" /> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/dieu-khoan-va-dieu-kien/"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" /> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Lähis-Ida</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/terms-and-conditions/"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" /> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Ameerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/terms-and-conditions/"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" /> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/termos-e-condicoes/"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" /> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Kopeeritud!"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1>Üldtingimused</h1> </div> <div class="Page__content Content"> <h2 id="h-tingimuste-aktsepteerimine">Tingimuste aktsepteerimine</h2> <p>Quality Unit, s. r. o. (edaspidi &ldquo;Quality Unit&rdquo;) osutab Teile teenust (nagu allpool m&auml;&auml;ratletud) oma veebisaidi kaudu, mis asub aadressil www.qualityunit.com (edaspidi &ldquo;sait&rdquo;) ja *.ladesk.com (Teie konto URL), vastavalt k&auml;esolevatele teenusetingimustele (TOS). N&otilde;ustudes k&auml;esolevate teenusetingimustega v&otilde;i teenusele v&otilde;i saidile juurdep&auml;&auml;suga v&otilde;i selle kasutamisega, n&otilde;ustute, et olete need tingimused l&auml;bi lugenud, neist aru saanud ja n&otilde;ustute nendega. Kui asute sellesse teenusetingimuste lepingusse m&otilde;ne ettev&otilde;tte v&otilde;i muu juriidilise isiku nimel, siis kinnitate, et Teil on &otilde;igus siduda selline &uuml;ksus ja tema sidusettev&otilde;tted nende teenusetingimustega, sel juhul viitab m&otilde;iste &bdquo;Teie&rdquo; sellisele &uuml;ksusele ja selle sidusettev&otilde;tetele. Kui Teil pole selliseid volitusi v&otilde;i kui Te ei n&otilde;ustu nende tingimustega, ei tohi Te neid tingimusi aktsepteerida ega teenust kasutada.</p> <p>Quality Unit v&otilde;ib neid teenusetingimusi aeg-ajalt ilma ette teatamata muuta. Muudetud tingimused j&otilde;ustuvad postitamisel ja kui kasutate teenust p&auml;rast seda kuup&auml;eva, k&auml;sitleme Teie kasutamist muudetud tingimuste aktsepteerimisena. Kui mis tahes muudatused nendes teenusetingimustes ei ole Teile vastuv&otilde;etavad, on Teie ainus lahendus teenusele juurdep&auml;&auml;su ja selle kasutamise l&otilde;petamine.</p> <h3 id="h-teenuse-kirjeldus">Teenuse kirjeldus</h3> <p>&ldquo;Teenus&rdquo; h&otilde;lmab (a) saiti, (b) LiveAgenti kasutajatoe ja vestluss&uuml;steemi, t&ouml;&ouml;riistu ja teenuseid, mida pakub saidi kaudu ja saidi kaudu k&auml;ttesaadavaks tehtud LiveAgent API ning (c) kogu tarkvara, andmeid, teksti , pilte, helisid, videoid ja sisu, mis on saidi v&otilde;i teenuste kaudu k&auml;ttesaadavaks tehtud v&otilde;i LiveAgent API kaudu v&auml;lja t&ouml;&ouml;tatud (koos nimetatakse &ldquo;sisuks&rdquo;). Teenusele lisatud v&otilde;i seda t&auml;iendavad uued funktsioonid kehtivad ka k&auml;esolevate teenusetingimuste suhtes. </p> <h3 id="h-ldtingimused-juurdeps-teenusele-ja-selle-kasutamine"> &Uuml;ldtingimused/Juurdep&auml;&auml;s teenusele ja selle kasutamine</h3> <p>Vastavalt k&auml;esolevate teenusetingimuste tingimustele v&otilde;ite teenusele juurde p&auml;&auml;seda ja seda kasutada ainult oma sisemistel &auml;rilistel eesm&auml;rkidel, nagu on ette n&auml;htud lepinguga. Te ei tohi (a) litsentsida, all-litsentsida, m&uuml;&uuml;a, edasi m&uuml;&uuml;a, rentida, liisida, &uuml;le anda, loovutada, levitada, jagada aega ega muul viisil &auml;riliselt kasutada ega teenust &uuml;helegi kolmandale osapoolele k&auml;ttesaadavaks teha, v&auml;lja arvatud juhul, kui see on selges&otilde;naliselt lubatud teenusetingimuste lepingus; (b) kasutada teenust andmete t&ouml;&ouml;tlemiseks mis tahes kolmanda osapoole nimel, v&otilde;i (c) kasutada teenust ebaseaduslikul viisil v&otilde;i viisil, mis h&auml;irib v&otilde;i takistab teenuse ja selle komponentide terviklikkust v&otilde;i toimivust.</p> <p>Kui Teil on ainult piiratud juurdep&auml;&auml;s teenusele ja &otilde;igus kasutada teenust, mis on Teile selges&otilde;naliselt teenusetingimuste alusel antud, j&auml;&auml;vad k&otilde;ik teenuse ja selle komponentide &otilde;igused, omandi&otilde;igus ja huvid Quality Unitile ja kuuluvad ainult sellele. Te ei tohi teenust muuta, kohandada ega h&auml;kkida, et see viitaks valesti sponsorlusele v&otilde;i seosele Quality Unitiga, v&otilde;i muul viisil &uuml;ritada saada volitamata juurdep&auml;&auml;su teenusele v&otilde;i sellega seotud s&uuml;steemidele v&otilde;i v&otilde;rkudele.</p> <p>Teie vastutate kogu teabe, andmete, teksti, s&otilde;numite v&otilde;i muu materjali eest, mille postitate v&otilde;i muul viisil teenuse kaudu edastate. Teie vastutate oma sisselogimise ja konto konfidentsiaalsuse eest ning olete t&auml;ielikult vastutav k&otilde;igi Teie sisselogimise v&otilde;i kontoga seotud toimingute eest. N&otilde;ustute ja teadvustate, et Teie sisselogimisandmeid v&otilde;ib kasutada ainult &uuml;ks (1) inimene &ndash; &uuml;ks sisselogimine, mida jagavad mitmed inimesed, pole lubatud. S&uuml;steem tuvastab sellise k&auml;itumise automaatselt ja n&otilde;ustute, et Qualtiy Unit v&otilde;ib selle eest k&uuml;sida t&auml;iendavat kuutasu. Saate luua eraldi sisselogimisi nii paljude inimeste jaoks, kui Teie plaan lubab.</p> <p>Quality Unit j&auml;tab endale &otilde;iguse p&auml;&auml;seda juurde k&otilde;igile Teie kontodele, et vastata Teie tehnilise toe taotlustele. Me s&auml;ilitame asjakohased haldus-, f&uuml;&uuml;silised ja tehnilised kaitsemeetmed Teie andmete turvalisuse, konfidentsiaalsuse ja terviklikkuse kaitseks. Me ei avalda Teie andmeid, v&auml;lja arvatud juhul, kui see on seadusega ette n&auml;htud v&otilde;i kui Te seda lubate.</p> <p>Te m&otilde;istate, et teenuse, sealhulgas Teie sisu, tehnilist t&ouml;&ouml;tlemist ja edastamist v&otilde;idakse edastada kr&uuml;ptimata ja see h&otilde;lmab (a) edastamist erinevate v&otilde;rkude kaudu; (b) muudatusi v&otilde;rkude v&otilde;i seadmete &uuml;hendamise tehniliste n&otilde;uete j&auml;rgimiseks ja nendega kohanemiseks ning (c) edastamist Quality Uniti kolmandate osapoolte m&uuml;&uuml;jatele ja hostimispartneritele, et pakkuda vajalikku riistvara, tarkvara, v&otilde;rkude loomist, salvestamist ja sellega seotud tehnoloogiat, mis on vajalik nende teenuse k&auml;itamiseks ja hooldamiseks. Quality Unit teeb m&otilde;istlikke j&otilde;upingutusi, et avaldada saidil v&otilde;i teavitada Teid teenuse kavandatud seisakutest.</p> <p>Quality Uniti suutmatus kasutada v&otilde;i j&otilde;ustada k&auml;esoleva teenusetingimuse mis tahes &otilde;igust v&otilde;i s&auml;tet ei t&auml;henda sellest &otilde;igusest loobumist. Te tunnistate, et see TOS on leping Teie ja Quality Uniti vahel, kuigi see on elektrooniline ning Teie ja kvaliteedi&uuml;ksus pole sellele f&uuml;&uuml;siliselt alla kirjutanud ning see reguleerib Teie teenuse kasutamist ja asendab Teie ja Quality Uniti vahel s&otilde;lmitud eelnevaid lepinguid.</p> <h3 id="h-appsumo-tehingu-tingimused">AppSumo tehingu tingimused</h3> <p>Te v&otilde;ite teenusele juurde p&auml;&auml;seda ja seda kasutada ainult oma sisemiste &auml;rivajaduste ja eesm&auml;rkide jaoks, nagu on ette n&auml;htud k&auml;esolevates tingimustes. Te ei tohi (a) litsentsida, edasi litsentsida, m&uuml;&uuml;a, edasi m&uuml;&uuml;a, rentida, liisida, v&otilde;&otilde;randada, loovutada, levitada, jagada aega ega &auml;riliselt kasutada ega teenust &uuml;helegi kolmandale osapoolele k&auml;ttesaadavaks teha, v&auml;lja arvatud k&auml;esolevates tingimustes selges&otilde;naliselt lubatud viisil; Tingimused; (b) kasutada teenust ebaseaduslikul viisil v&otilde;i viisil, mis h&auml;irib v&otilde;i takistab teenuse ja selle komponentide terviklikkust v&otilde;i toimivust.</p> <p>Teie AppSumo teenuse ost (&ldquo;pakett&rdquo;), mis osteti ametlikult saidilt appsumo.com/liveagent/, annab Teile juurdep&auml;&auml;su AppSumo ametlikel saitidel t&ouml;&ouml;deldud &uuml;he 59 dollarilise ostu funktsioonidele. &Uuml;ks (1) ost annab Teile juurdep&auml;&auml;su &uuml;hele (1) kupongikoodile (&ldquo;kood&rdquo;), mille peate lunastama teenuse URL-i aadressil: liveagent.com/appsumo-signup. (ei ole enam saadaval). Registreerimisel peate registreerimise edukaks l&otilde;puleviimiseks t&auml;itma vajalikud andmed. Need vajalikud andmed h&otilde;lmavad (a) Teie koodi; (b) Teie t&auml;isnime; (c) Teie e-posti aadressi; ja (d) ettev&otilde;tte/organisatsiooni nime, mida kasutatakse Teie konto kordumatu URL-aadressi loomiseks.</p> <p>Iga AppSumo lehelt ostetud kood lunastatakse ainult &uuml;ks kord (1 kord). Iga sama koodi t&auml;iendav lunastamine on rangelt vastuolus nende tingimustega. Sama koodi mitme lunastamise korral kaotate juurdep&auml;&auml;su teenusele ja Teie lisakontod peatatakse.</p> <p>Peate oma kood(id) lunastama enne 1. detsembrit 2019. P&auml;rast seda t&auml;htaega Quality Unitile saadetud (nii kirjalikud kui ka suulised) taotlused l&uuml;katakse tagasi. Teie koodide lunastamise &otilde;igus l&otilde;peb 30. novembril 2019 kell 23.59. Quality Unit j&auml;tab endale &otilde;iguse p&auml;rast seda t&auml;htaega erandeid teha.</p> <p>Paketi ostmine annab Teile eluaegse juurdep&auml;&auml;su teenuse k&otilde;ikeh&otilde;lmava (k&otilde;ik-&uuml;hes) paketi kahele (2) agendikohale (&ldquo;kasutajad&rdquo;) hinnaga 59 dollarit. Kahe (2) agendikoha hulka kuulub &uuml;ks Teile (konto omanikule) m&auml;&auml;ratud koht ja &uuml;ks (1) koht agendile v&otilde;i administraatorile.</p> <p>Iga Teie teenuse kontole lisatud kasutaja kohta kehtib &ldquo;K&otilde;ikeh&otilde;lmava&rdquo;/&rdquo;k&otilde;ik &uuml;hes&rdquo; plaani tavaline hinnamudel, nagu on kirjeldatud siin:&nbsp;<a href="https://www.liveagent.ee/hinnakiri/" target="_blank" rel="noreferrer noopener">www.liveagent.com/pricing/</a>. Teilt v&otilde;etakse tasu lisakasutaja tegeliku kasutamise eest vastavalt kasutamise ajale. T&auml;iendava kasutaja tavap&auml;raseks hinnaks hinnatakse kasutaja jaoks 39 dollarit kuus.</p> <p>Tasu summa korrutatakse Teie teenuse kontole lisatud t&auml;iendavate kasutajate arvuga.</p> <p>Teid teavitatakse ettev&otilde;ttelt saadetud e-posti teel sellest, et lisasite oma kontole t&auml;iendavaid kasutajaid. See teavitusmeil sisaldab hoiatust, et olete &uuml;letanud oma AppSumo paketi kasutajate arvu.</p> <p>Teie kontole lisatud t&auml;iendavate agentide eest esitatakse arve igakuiselt. Esimese tasumise korral palutakse Teil sisestada kehtivad arveldusandmed, mis sisaldavad Teie (a) p&auml;risnime ja perekonnanime; b) kehtivat e-posti aadressi; c) Teie ettev&otilde;tte kehtivat nime; d) kehtivat aadressi (t&auml;nava nimi, linn, sihtnumber ja osariik) e) Teie ettev&otilde;tte t&auml;iendavaid andmeid vastavalt Teie kohalikele &otilde;igusaktidele. Peate t&auml;itma ainult kehtivaid, t&otilde;eseid, t&auml;pseid ja kontrollitud andmeid.</p> <p>Kui v&otilde;etakse esmakordselt tasu t&auml;iendavate kasutajate kasutamise eest, palutakse Teil valida oma eelistatud makseviis. Quality Unit pakub kahte (2) makseviisi, mis p&otilde;hinevad (a) krediitkaardi andmetel (b) PayPali konto andmetel.</p> <p>Krediitkaardi v&otilde;i PayPali konto andmed peate esitama ainult juhul, kui lisate oma kontole t&auml;iendavaid kasutajaid.</p> <p>Kui keeldute oma krediitkaardiandmete v&otilde;i PayPali konto &uuml;ksikasjade esitamisest lisatasude eest, mis on lisakasutajate tegeliku kasutamise eest saadud, kaotate juurdep&auml;&auml;su teenusele. Juurdep&auml;&auml;s Teie teenuse kontole on lubatud, kui olete esitanud vajaliku arveldusinfo ja valinud oma eelistatud makseviisi. Quality Unit j&auml;tab endale &otilde;iguse teha erandeid.</p> <p>Teil ei ole lubatud &ldquo;virnastada&rdquo; mitut koodi ja kasutada neid &uuml;he (1) teenusekonto jaoks. Iga teenuse konto aktsepteerib ainult &uuml;hte (1) koodi. Pakett ei ole virnastatav.</p> <h3 id="h-liveagenti-tasuta-plaani-tingimused">LiveAgenti tasuta plaani tingimused</h3> <p><strong>&Otilde;iglase kasutamise poliitika</strong></p> <p>Osana meie p&uuml;hendumusest suurep&auml;rase kvaliteedi ja usaldusv&auml;&auml;rse teenuse pakkumisele on meil LiveAgenti teenuste &otilde;iglase kasutamise poliitika.</p> <p>Tahame tagada, et k&otilde;ik meie kliendid saaksid nautida ja edukalt kasutada meie teenust olenemata mis tahes tingimustest.</p> <p>Kui m&otilde;ned kliendid kasutavad nii palju andmeid v&otilde;i rikuvad reegleid, et see v&otilde;ib m&otilde;jutada teisi kasutajaid, v&otilde;ime selliste rikkujatega &uuml;hendust v&otilde;tta ja arutada nende kasutamise ja piirangute muutmist v&otilde;i nende kontode t&uuml;histamist.</p> <p>J&auml;tame endale &otilde;iguse muuta konto piiranguid ilma ette teatamata.</p> <p>J&auml;tame endale &otilde;iguse aegajalt selle &otilde;iglase kasutamise poliitika tingimusi muuta.</p> <p>See reegel t&auml;iendab ja ei piira &uuml;htegi LiveAgenti peamist tingimust.</p> <h2 id="h-kohandatud-tarned">Kohandatud tarned</h2> <p>Kohandatud tarne lisataotlusi saab esitada, saates Quality Unitile p&auml;ringu e-posti teel aadressil <a href="mailto:support@liveagent.com">support@liveagent.com</a>. Quality Unit j&auml;tab endale &otilde;iguse kohandatud tarne taotlusest keelduda. Kui kohandatud tarne taotlus v&otilde;etakse vastu, s&otilde;lmitakse Teie ja Quality Uniti vahel taotlusel p&otilde;hinev leping, mis sisaldab &uuml;ksikasjalikult kohandatud tarne n&otilde;udeid ja spetsifikatsioone. Leping on kirjalik heakskiit, mis on tehtud e-posti teel. Kohandatud tarne v&auml;ljund muutub Quality Uniti ainu&otilde;iguslikuks intellektuaalomandiks ja n&otilde;ustute, et toodangut saab tulevikus kasutada Quality Uniti kolmandate osapoolte klientide edasiseks kasutamiseks. Kohandatud kohaletoimetamise hind lepitakse eelnevalt kokku ja see esitatakse iga juhtumi puhul eraldi.</p> <h2 id="h-konto-tingimused">Konto tingimused</h2> <ul> <li>Selle teenuse kasutamiseks peate olema v&auml;hemalt 18 -aastane.</li> <li>Te peate olema inimene. &ldquo;Botide&rdquo; v&otilde;i muude automatiseeritud meetoditega registreeritud kontod pole lubatud.</li> <li>Registreerimisprotsessi l&otilde;puleviimiseks peate esitama oma juriidilise t&auml;isnime, kehtiva e-posti aadressi ja muu teabe.</li> <li>Teie vastutate oma kasutajanime ja parooli turvalisuse eest. Quality Unit ei saa ega vastuta kaotuste v&otilde;i kahjude eest, mis tulenevad sellest, et Te ei t&auml;ida seda turvakohustust.</li> <li>Teie vastutate kogu postitatud sisu ja Teie konto all toimuva tegevuse eest (isegi kui sisu postitavad teised, kellel on Teie konto all olevad kontod).</li> <li>Selle teenuse kasutamise ajal ei tohi Te edastada valeandmeid ega kellegi teise identiteeti kasutada.</li> <li>Te ei tohi teenust kasutada ebaseaduslikel v&otilde;i volitamata eesm&auml;rkidel.</li> <li>Te ei tohi teenuse kasutamisel rikkuda oma jurisdiktsiooni seadusi (sealhulgas, kuid mitte ainult, autori&otilde;iguse seadusi).</li> <li>Nende lepingute rikkumine toob kaasa Teie konto sulgemise. Kuigi Quality Unit keelab sellise k&auml;itumise ja sisu teenuses, m&otilde;istate ja n&otilde;ustute, et Quality Unit ei saa teenuses postitatud sisu eest vastutada ja sellegipoolest v&otilde;ite selliste materjalidega kokku puutuda. N&otilde;ustute teenust kasutama omal vastutusel.</li> </ul> <h3 id="h-maksete-tagasimaksete-ja-arvelduse-muudatused">Maksete, tagasimaksete ja arvelduse muudatused</h3> <p><strong>Prooviperioodid ja maksed </strong>Teenust osutatakse maksep&otilde;hiselt ja tellimuse arve esitatakse valitud tellimusperioodi alguses, mis v&otilde;ib olla kas igakuine v&otilde;i aastap&otilde;hine. Iga liitumisplaan sisaldab esialgset tasuta prooviperioodi, mis varieerub olenevalt registreerumisel kasutatud e-posti aadressi t&uuml;&uuml;bist. Tasuta domeeni e-posti aadressiga tellimusel on &otilde;igus kuni 7-p&auml;evasele tasuta prooviperioodile, registreeritud ettev&otilde;tte e-posti aadressiga tellijal aga kuni 30-p&auml;evasele tasuta prooviperioodile.<br>Kui tellija ei suuda esitada tasuta prooviperioodi jooksul arveldus- ja makseteavet ning otsustab mitte &uuml;helegi tasulisele plaanile &uuml;le minna, peatatakse nende tasuta prooviperioodi konto automaatselt, mille tulemusel kaotatakse juurdep&auml;&auml;s. Konto ajutiseks uuesti aktiveerimiseks, maksimaalselt 2 p&auml;evaks, v&otilde;tab Tellija 30 p&auml;eva jooksul p&auml;rast konto peatamist &uuml;hendust klienditoe meeskonnaga, paludes konto uuesti aktiveerida ning lisab n&otilde;utud arveldus- ja makseteave. Kui tellijal ei &otilde;nnestu 30 p&auml;eva jooksul p&auml;rast konto peatamist klienditoe meeskonnaga &uuml;hendust v&otilde;tta, kustutatakse tema konto, ining sellele pole enam v&otilde;imalik juurde p&auml;&auml;seda.<br>Kui arveldus- ja makseandmed on edastatud, l&otilde;peb prooviperiood viivitamatult, ja Tellija plaan muutub vastavalt valitud tasuliseks paketiks ja selle eest esitatakse vastav arve.<strong><br></strong></p> <p><strong>Plaanide ja hindade muutused </strong>Kui otsustate oma tellitud perioodi jooksul oma plaani v&otilde;i agentide arvu uuendada, kantakse k&otilde;ik lisakulud tellimisperioodi j&auml;relej&auml;&auml;nud perioodile ja kantakse Teie kontole. Seej&auml;rel v&otilde;etakse Teie krediitkaardilt automaatselt Teie j&auml;rgmisel arveldusts&uuml;klil korrigeeritud tasu p&auml;rast proportsionaalsust toetavat arveldust. Arvelduse erand kehtib juhul, kui Teil on igakuine arveldusts&uuml;kkel, kus Te ei n&auml;e jooksval kuul proportsionaalset tasu ega krediiti, kuid Teie uus arveldusm&auml;&auml;r kajastub Teie j&auml;rgmisel kuup&otilde;hisel arvel. Olenemata Teie arveldusts&uuml;klist ei tagastata ega krediteerita teenuste osaliste kuude, plaanide alandamise ega kasutamata kuude eest, kui sulgete oma konto enne tellimisperioodi l&otilde;ppu. Erandeid ei tehta, et kohelda k&otilde;iki v&otilde;rdselt ja hoida meie halduskulud madalad meie kliendibaasi l&otilde;plikuks h&uuml;vanguks. Plaani taseme alandamine v&otilde;ib p&otilde;hjustada Teie konto sisu, funktsioonide v&otilde;i mahu kadumise ning Quality Unit ei v&otilde;ta sellise kaotuse eest mingit vastutust. K&otilde;igi LiveAgenti plaanide ja teenuste hindu v&otilde;idakse 30 p&auml;eva ette teatades muuta. Sellise teate v&otilde;ib esitada igal ajal. Lisaks j&auml;tab Quality Unit &otilde;iguse Teiega erihinna osas &uuml;hendust v&otilde;tta, kui Teil on erakordselt palju l&otilde;ppkasutajaid v&otilde;i ebatavaliselt k&otilde;rge igakuine piletite suhe agendi kohta. Sellises olukorras v&otilde;ib Teile sobivam olla ettev&otilde;tte tellimisleping (kirjeldatud allpool).</p> <p><strong>Krediitkaardi arveldamine, kviitungid ja privaatsus</strong> Konto omanik saab iga krediitkaardimakse eest e-posti teel kviitungi. Quality Unit pakub konto omanikule liidest (nagu registreerimise protseduuris m&auml;&auml;ratletud) krediitkaardi andmete muutmiseks (nt kaardi uuendamisel). Quality Unit kasutab krediitkaardi t&ouml;&ouml;tlemise haldamiseks kolmanda osapoole vahendajat ja sellel vahendajal ei ole lubatud Teie arveldusinfot salvestada, s&auml;ilitada ega kasutada, v&auml;lja arvatud Teie krediitkaarditeabe t&ouml;&ouml;tlemiseks Quality Uniti jaoks. Palun k&uuml;lastage&nbsp;<a href="https://www.liveagent.ee/privaatsuspoliitika/">/privacy-policy/</a> et m&otilde;ista, kuidas Quality Unit isiklikku teavet kogub ja kasutab.</p> <p><strong>Arvelduse muudatused ja uuendused</strong> Konto omanikul on &otilde;igus n&otilde;uda Teenuse kasutamise arvetel sisalduvate arveldusinfo uuendamist. V&auml;rskendust tuleb taotleda e-posti teel, mis saadetakse aadressile support@liveagent.com viimase arve v&auml;ljastamise j&auml;rel esimese 15 p&auml;eva jooksul. Teile v&auml;ljastatakse kreedidi memo ja uuendatud arve, mis sisaldab uut arveldusinfot. Viimasest v&auml;ljastamisest m&ouml;&ouml;dunud 15 p&auml;eva j&auml;rel esitatud taotlused l&uuml;katakse tagasi ja peate ootama uue arve v&auml;ljastamist j&auml;rgmisel arveldusp&auml;eval.</p> <p><strong>KMKR -i k&auml;sitlemine </strong>Kui kliendile on m&auml;&auml;ratud &otilde;ige ja kehtiv k&auml;ibemaksukohustuslase ID (vastavalt Euroopa seadustele), vastutab klient ainuisikuliselt k&auml;ibemaksukohustuslase ID rakendamise eest oma kliendiprofiili vajalikul v&auml;ljal. Kvaliteedi&uuml;ksus ei tagasta raha klientidele, kes ei rakenda oma k&auml;ibemaksukohustuslase ID-d iseseisvalt.</p> <h3 id="h-iga-aastane-ettemakstud-krediit">Iga-aastane ettemakstud krediit</h3> <p>Iga-aastane ettemakstud krediit, mis lisatakse kliendi kontole vastastikuse kokkuleppe alusel, kestab 12 kuud ainult juhul, kui agentide kohtade arv j&auml;&auml;b samaks kogu aja jooksul. See ajavahemik pikeneb v&otilde;i v&auml;heneb s&otilde;ltuvalt krediidi kehtivuse ajal kliendi kontole lisatud v&otilde;i eemaldatud agendikohtade arvust.</p> <p>Juhul kui klient otsustab teenuse kasutamisest loobuda enne kogu krediidi kasutamist V&Otilde;I enne ajavahemiku l&otilde;ppu, on tal &otilde;igus j&auml;relej&auml;&auml;nud kasutamata v&auml;&auml;rtuse eest h&uuml;vitis. Kvaliteedi&uuml;ksus j&auml;tab endale &otilde;iguse t&uuml;histamistasuna tagastada vaid 50% &uuml;lej&auml;&auml;nud summast.</p> <h3 id="h-cancellation-and-termination">Cancellation and termination</h3> <p>Teie vastutate oma konto n&otilde;uetekohase t&uuml;histamise eest. Konto omanik (nagu registreerimise protseduuris m&auml;&auml;ratletud) saab konto igal ajal t&uuml;histada e-postiga saadetud e-kirjaga aadressil&nbsp;<a href="mailto:support@qualityunit.com">support@qualityunit.com</a>&nbsp;taotlusega konto t&uuml;histada. Quality Unit vastab sellele meilile ja t&uuml;histab Teie konto &uuml;he t&ouml;&ouml;p&auml;eva jooksul. Teine v&otilde;imalus oma konto t&uuml;histamiseks on nupp &ldquo;Peata konto&rdquo;, mis asub jaotises &ldquo;Minu konto&rdquo;. Oma konto t&uuml;histamisega kaotate t&uuml;histamisel juurdep&auml;&auml;su kogu sisule ja kvaliteedi&uuml;ksus kustutab selle tavap&auml;rase &auml;ritegevuse k&auml;igus. P&auml;rast konto t&uuml;histamist ei saa seda teavet taastada. Kui t&uuml;histate oma konto teenuse jaotises &ldquo;Minu konto&rdquo; enne praeguse tasutud tellimisperioodi l&otilde;ppu, j&otilde;ustub t&uuml;histamine kohe ja teilt ei v&otilde;eta enam tasu. Kui t&uuml;histamistaotlus saadetakse posti teel, palume Teil oodata Quality Uniti kinnitust.</p> <p>Quality Unit j&auml;tab endale &otilde;iguse (i) ajutiselt v&otilde;i p&uuml;sivalt teenust (v&otilde;i selle osa) muuta v&otilde;i katkestada ja (ii) keelduda teenuse praegusest ja tulevasest kasutamisest, peatada v&otilde;i l&otilde;petada Teie konto (selle mis tahes osa) v&otilde;i teenuse kasutamist ning eemaldada ja kustutada &auml;ra teenuses oleva sisu mis tahes p&otilde;hjusel, sealhulgas juhul, kui Quality Unit arvab, et olete neid teenusetingimusi rikkunud. Quality Unit teeb k&otilde;ik endast oleneva, et Teiega otse e-posti v&otilde;i telefoni teel &uuml;hendust v&otilde;tta, et hoiatada Teid enne Teie konto peatamist v&otilde;i l&otilde;petamist. Igasugune kahtlustatav pettus, kuritahtlik v&otilde;i ebaseaduslik tegevus, mis v&otilde;ib olla aluseks Teie teenuse kasutamise l&otilde;petamisele, v&otilde;idakse suunata asjakohastele &otilde;iguskaitseasutustele. Quality Unit ei vastuta Teie ega &uuml;hegi kolmanda osapoole ees teenuse muutmise, peatamise ega l&otilde;petamise eest.</p> <p>Quality Unit j&auml;tab endale &otilde;iguse Teie konto pikaajalise tegevusetuse t&otilde;ttu l&otilde;petada. Quality Unit peab j&auml;rgima l&otilde;petamisprotokolle, v&auml;ljastades enne kasutaja konto l&otilde;petamist hoiatusmeili. P&auml;rast 4-n&auml;dalast tegevusetust saadetakse hoiatusmeil, milles teavitatakse kasutajat eelseisvast konto l&otilde;petamisest ja sammudest, mida saab v&otilde;tta konto sulgemise v&auml;ltimiseks. P&auml;rast 8-n&auml;dalast tegevusetust kustutatakse konto koos k&otilde;igi andmetega.</p> <h3 id="h-garantiidest-loobumine">Garantiidest loobumine</h3> <p>Teenust, sealhulgas saiti ja sisu, ning k&otilde;iki serveri- ja v&otilde;rgukomponente pakutakse p&otilde;him&otilde;ttel &bdquo;nagu on&rdquo; ja &bdquo;nii nagu saadaval&rdquo; ilma igasuguste garantiideta, seaduses lubatud ulatuses ja Quality Unit loobub selges&otilde;naliselt igasugustest ja k&otilde;ikidest otsestest v&otilde;i kaudsetest garantiidest, sealhulgas, kuid mitte ainult, kaudsed garantiid m&uuml;&uuml;gik&otilde;lblikkuse, omandi&otilde;iguse, konkreetseks otstarbeks sobivuse ja rikkumiste kohta. Te tunnistate, et Quality Unit ei garanteeri, et teenus on katkematu, &otilde;igeaegne, turvaline, vigadeta v&otilde;i viirusteta ning mis tahes teave v&otilde;i n&otilde;uanne, mille olete saanud Quality Unitilt v&otilde;i teenuse kaudu, ei loo garantiid, mida pole eraldi v&auml;lja toodud siin tingimustes.</p> <h3 id="h-vastutuse-piiramine">Vastutuse piiramine</h3> <p>Quality Unit ei vastuta mitte mingil juhul ja mitte &uuml;hegi &otilde;igusteooria (lepingulise, delikti v&otilde;i muu) korral Teie ega m&otilde;ne kolmanda osapoole ees kaudsete, juhuslike, eriliste, eeskujulike, tagaj&auml;rgedega v&otilde;i karistavate kahjude eest, sealhulgas saamata j&auml;&auml;nud kasum, m&uuml;&uuml;gi v&otilde;i &auml;ri kaotus, kadunud andmed v&otilde;i &auml;rikatkestus. Lisaks ei vastuta Quality Unit otseste kahjude, kulude, kahjude ega kohustuste eest, mis &uuml;letavad Teie poolt makstud v&otilde;i makstavat teenustasu &uuml;he kuu jooksul enne rahalise kahju h&uuml;vitamise n&otilde;ude esitamist v&otilde;i sada (100 dollarit) USA dollarit. Selle jaotise s&auml;tted jaotavad osapoolte vahel selle riskiga seotud riskid ja pooled on nendele piirangutele tuginenud, kui nad otsustavad, kas s&otilde;lmida k&auml;esolev leping.</p> <p>M&otilde;ned riigid ei luba v&auml;listada kaudseid garantiisid ega piirata vastutust juhuslike v&otilde;i kaudsete kahjude eest, mis t&auml;hendab, et m&otilde;ned &uuml;laltoodud piirangud ei pruugi Teie suhtes kehtida. Nendes riikides on Quality Uniti vastutus piiratud seadusega lubatud ulatuses.</p> <h3 id="h-mramine">M&auml;&auml;ramine</h3> <p>Quality Unit v&otilde;ib need tingimused t&auml;ielikult v&otilde;i osaliselt piiranguteta &uuml;le anda v&otilde;i m&auml;&auml;rata.</p> <h3 id="h-ekspordi-vastavus">Ekspordi vastavus</h3> <p>Vastutate teenuse v&otilde;i selle komponentide eksporti reguleerivate kehtivate seaduste, reeglite v&otilde;i eeskirjade j&auml;rgimise eest.</p> <h3 id="h-reguleeriv-seadus">Reguleeriv seadus</h3> <p>Neid teenusetingimusi reguleerivad Delaware&rsquo;i osariigi seadused, arvestamata kollisioonip&otilde;him&otilde;tteid. K&auml;esolevaga n&otilde;ustute selges&otilde;naliselt alluma Delaware&rsquo;i osariigi f&ouml;deraal- ja osariigi kohtute ainup&auml;devusele, et lahendada vaidlused, mis on seotud Teie juurdep&auml;&auml;suga teenusele v&otilde;i selle kasutamisega.</p> <h2 id="h-andmettlus">Andmet&ouml;&ouml;tlus</h2> <p>LiveAgent on p&uuml;hendunud privaatsusele, turvalisusele, vastavusele ja l&auml;bipaistvusele. See l&auml;henemisviis h&otilde;lmab ka seda, et meie kliendid j&auml;rgivad ELi andmekaitsen&otilde;udeid, sealhulgas andmekaitse &uuml;ldm&auml;&auml;ruses (GDPR) s&auml;testatud n&otilde;udeid, mis j&otilde;ustusid 25. mail 2018.</p> <p><strong>Sisu</strong></p> <ol> <li>Kes on andmet&ouml;&ouml;tleja</li> <li>Milliseid andmeid t&ouml;&ouml;deldakse</li> <li>Millised on andmeallikad</li> <li>Mis on andmete kogumise ja/v&otilde;i t&ouml;&ouml;tlemise eesm&auml;rk</li> <li>Mis on andmete t&ouml;&ouml;tlemise ajavahemik</li> <li>Kes on meie partnerid/allt&ouml;&ouml;v&otilde;tjad</li> <li>Millised on Teie &otilde;igused andmet&ouml;&ouml;tluseks</li> <li>Kuidas saate andmete t&ouml;&ouml;tlemiseks antud n&otilde;usoleku tagasi v&otilde;tta</li> </ol> <h3 id="h-kes-on-andmettleja">Kes on andmet&ouml;&ouml;tleja</h3> <p>Andmet&ouml;&ouml;tleja on ettev&otilde;te, kes valib andmet&ouml;&ouml;tluse eesm&auml;rgi ja ressursid. Turunduslikel eesm&auml;rkidel on andmet&ouml;&ouml;tlejaks Quality Unit, s. r. o.</p> <h3 id="h-milliseid-andmeid-tdeldakse">Milliseid andmeid t&ouml;&ouml;deldakse</h3> <p>T&ouml;&ouml;tleme j&auml;rgmisi andmet&uuml;&uuml;pe: nimi, aadress, telefoninumber, e-posti aadress, IP-aadress, teave ostetud toodete kohta, teave toote kasutamise kohta, telefonivestlustest kogutud teave, telefonisalvestised, muud t&uuml;&uuml;pi meiega &uuml;hendust v&otilde;tmise kohta kogutud teave (e-post , vestlus, Facebooki s&otilde;numid, s&auml;utsud), meie tugitiimile Teie kontodega seotud probleemide lahendamiseks pakutav teave, geograafilise lokaliseerimise andmed, brauseri teave, s&uuml;steemiteave.</p> <h3 id="h-millised-on-andmeallikad">Millised on andmeallikad</h3> <p>Eelmises jaotises nimetatud andmed kogutakse ainult Teie k&auml;est. Andmetele p&auml;&auml;seb juurde Teie ja Quality Unit s.r.o. vahel peetud vestlustest v&otilde;i Teie kliendiprofiili m&auml;rgitud andmete kaudu. Andmeid saab koguda ka avalikest k&auml;ttesaadavatest allikatest, nagu ettev&otilde;tte kataloogid ja muud. Andmeid saab koguda ka kolmandatelt osapooltelt, kes on nende t&ouml;&ouml;tlemiseks lubatud.</p> <h3 id="h-mis-on-andmete-kogumise-ja-vi-ttlemise-eesmrk">Mis on andmete kogumise ja/v&otilde;i t&ouml;&ouml;tlemise eesm&auml;rk</h3> <p>Teie n&otilde;usolek andmete t&ouml;&ouml;tlemiseks anti j&auml;rgmistel eesm&auml;rkidel: turundusteenused, klienditoe teenused.</p> <h3 id="h-mis-on-andmete-ttlemise-ajavahemik">Mis on andmete t&ouml;&ouml;tlemise ajavahemik</h3> <p>Teie n&otilde;usolek anti meie teenuste (LiveAgent) kasutamise ajaks ja j&auml;rgnevaks 5 aastaks p&auml;rast kasutamise l&otilde;petamist v&otilde;i kuni hetkeni, mil oma n&otilde;usoleku tagasi v&otilde;tate. Kui Te ei ole klient ja Te ei kavatse olla Quality Unit s.r.o. klient, kehtib Teie n&otilde;usolek viis aastat v&otilde;i kuni hetkeni, mil oma n&otilde;usoleku tagasi v&otilde;tate. P&auml;rast viieaastast perioodi Teie andmed kustutatakse.</p> <h3 id="h-kes-on-meie-partnerid-alltvtjad">Kes on meie partnerid/allt&ouml;&ouml;v&otilde;tjad</h3> <p>Olete andnud n&otilde;usoleku meie&nbsp;<a href="https://www.liveagent.ee/gdpr-et/alltootlejad/">allt&ouml;&ouml;tlejatele ja allt&ouml;&ouml;v&otilde;tjatele</a>, kellel v&otilde;ib olla ligip&auml;&auml;s valitud andmetele. Meie allt&ouml;&ouml;tlejaid ja allt&ouml;&ouml;v&otilde;tjaid kontrollitakse ja auditeeritakse regulaarselt, et tagada maksimaalne privaatsus ja turvalisus.</p> <h3 id="h-millised-on-teie-igused-andmettluseks">Millised on Teie &otilde;igused andmet&ouml;&ouml;tluseks</h3> <p>Korrektne andmet&ouml;&ouml;tlus on meile &uuml;lit&auml;htis ja oleme uhked k&otilde;rge turvalisuse, privaatsuse ja andmet&ouml;&ouml;tluse taseme &uuml;le Quality Unit s.r.o.-s</p> <p>Allpool on Teie &otilde;igused seoses andmet&ouml;&ouml;tlusega:</p> <p><strong>Teave andmet&ouml;&ouml;tluse kohta</strong> Teave sisaldab peamiselt: kontaktandmeid t&ouml;&ouml;tleja, nende alluvate v&otilde;i andmet&ouml;&ouml;tlusametniku v&otilde;i andmet&ouml;&ouml;tluse eest vastutava isiku kohta, andmet&ouml;&ouml;tluse eesm&auml;rgi, andmekategooriate, andmete adressaadi/vastuv&otilde;tja ja andmete vastuv&otilde;tjate kategooriad, teave andmete edastamise kohta kolmandate osapoolte riikidesse , andmet&ouml;&ouml;tluse ajavahemik, Teie &otilde;iguste loetelu, &otilde;igus p&ouml;&ouml;rduda kohaliku andmet&ouml;&ouml;tlusasutuse poole, andmet&ouml;&ouml;tluse allikas, teave andmete profileerimise ja automatiseerimise kohta.</p> <p><strong>&Otilde;igus andmetele juurde p&auml;&auml;seda</strong> Teil on &otilde;igus kinnitada, kas Teie andmeid t&ouml;&ouml;deldakse v&otilde;i mitte ja milliseid andmet&uuml;&uuml;pe t&ouml;&ouml;deldakse.</p> <p><strong>Parandus&otilde;igus</strong> Teil on &otilde;igus vajadusel andmeid parandada.</p> <p><strong>&Otilde;igus kustutamisele (&bdquo;&otilde;igus olla unustatud&rdquo;)</strong> M&otilde;nel seadusega lubatud juhul oleme kohustatud Teie taotluse alusel kustutama k&otilde;ik Teie andmed.</p> <p><strong>&Otilde;igus t&ouml;&ouml;tlemise piirangutele</strong> M&otilde;ned kliendid eelistavad piiratud andmet&ouml;&ouml;tlust. Kui Teil on andmete t&ouml;&ouml;tlemise piirangute kohta erisoove, v&otilde;tke meiega &uuml;hendust.</p> <p><strong>&Otilde;igus andmete migreerimiseks</strong> Teie taotluse alusel saame Teie andmed &uuml;le kanda teisele andmet&ouml;&ouml;tlejale, kui puuduvad juriidilised v&otilde;i muud takistused.</p> <p><strong>&Otilde;igus esitada vastuv&auml;iteid</strong> Kui arvate, et Teie andmeid ei t&ouml;&ouml;delda &otilde;igesti, v&otilde;ite probleemi lahendamiseks v&otilde;tta meiega &uuml;hendust.</p> <p><strong>&Otilde;igus p&ouml;&ouml;rduda kohaliku andmet&ouml;&ouml;tlusasutuse poole</strong> T&auml;iendavate murede v&otilde;i t&otilde;statatud probleemide korral v&otilde;ite p&ouml;&ouml;rduda kohaliku andmet&ouml;&ouml;tlusasutuse poole. Kvaliteedi&uuml;ksuse kohalik andmet&ouml;&ouml;tlusasutus s.r.o. on &Uacute;rad na ochranu osobn&yacute;ch &uacute;dajov Slovenskej republiky aadressiga Hrani&#269;n&aacute; 12, 820 07 Bratislava 27, Slovakkia Vabariik, Euroopa Liit.</p> <h3 id="h-kuidas-saate-andmete-ttlemiseks-antud-nusoleku-tagasi-vtta"><strong>Kuidas saate andmete t&ouml;&ouml;tlemiseks antud n&otilde;usoleku tagasi v&otilde;tta?</strong></h3> <p>Teie n&otilde;usolek andmete t&ouml;&ouml;tlemiseks on vabatahtlik. Saate selle igal ajal t&uuml;histada.</p> <p><strong>Kuidas ma saan oma andmet&ouml;&ouml;tluse t&uuml;histamistaotluse esitada? </strong>Palun esitage meile oma ettev&otilde;tte nimi, subjekt ja andmet&ouml;&ouml;tleja, kirjalik taotlus andmete tagasiv&otilde;tmiseks ja allkiri. 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}); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Contact Us</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewBox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"/> <defs> <linearGradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39" ></stop> <stop offset="100%" stop-color="#fa9531" ></stop> </linearGradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetId="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br /> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.ee/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Contact form</span> <img class="ContactUs__icon" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/form.svg" /> <span class="fakeChatButton__msg bottom">Please accept our cookies before sending contact form.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onClick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Contact form <img class="ContactUs__icon" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/form.svg" /> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/messenger.svg" /></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.ee/uldtingimused/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/whatsapp.svg" /> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Reaalajavestlus</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Enne vestluse alustamist palume nõustuda meie küpsistega.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/chatbot.svg" /> <span class="fakeChatButton__msg">Enne vestluse alustamist palume nõustuda meie küpsistega.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" src="https://www.liveagent.ee/app/themes/liveagent/assets/images/contact/chatbot.svg" /> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>

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