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Every day we serve our communities to make San Diego not just a fine city, but a great city.</p> <div class=buttons-wrap> <div class="button purple-color"><a href=#a-future-for-all-of-us class=scroll-link>Follow Our Journey</a></div> <div class="button outline-btn purple-color"><a class=scroll-link href=#priority-areas-of-focus>Areas of Focus</a></div> </div> </div> </div> </div> </div> <div class="hero-bg parallax lazy-hero h-100" data-light=/assets/images/hero-home-light.jpg data-dark=/assets/images/hero-home-dark.jpg></div> <a class="scroll-arrow scroll-next-section purple-arrow"></a> </div> <div class="fifty-fifty section content-right" id=a-future-for-all-of-us> <div class="ff-image-col d-none d-md-flex"> <div class="overlay lazy move-right mediumdelay" data-src=./assets/images/wave-graphic-overlay.svg></div> <div class="ff-image-bg lazy" data-src=./assets/images/home-future-bg.jpg></div> </div> <div class="ff-content-col move-up"> <h2 class="is-style-large serif">A Future for<br><span class=underline>All of Us</span></h2> <p>In our Strategic Plan, we have identified our vision, mission, operating principles, and priority areas of focus for 2022 and beyond. This action-oriented plan outlines the specific outcomes, expected results, and related strategies on which City leaders and employees will work collaboratively to deliver what our community needs. As part of our commitment to transparency, we are providing this online dashboard to keep the public updated on different areas of progress over time.</p> </div> </div> <div class="fifty-fifty section content-left"> <div class=ff-image-col> <div class="overlay lazy move-right mediumdelay" data-src=./assets/images/wave-graphic-overlay.svg></div> <div class="ff-image-bg lazy" data-src=./assets/images/home-plan-bg.jpg></div> </div> <div class="ff-content-col move-up"> <h2 class="is-style-large serif">Understanding<br><span class=underline>the Plan</span></h2> <p><strong>Outcome</strong> - Defines the intended change in the lives of individuals, families, organizations, or communities to be accomplished through the implementation of the Strategic Plan. </p> <p><strong>Expected Result</strong> - Identifies the conditions or change required to achieve each outcome. </p> <p><strong>Strategy</strong> - Determines the action, method, or plan (as outlined in existing City plans, initiatives, and policies) to bring about the future desired state. </p> </div> </div> <div class="operating-principles section"> <div class=op-content-wrap> <h3 class="text-center is-style-huge serif">Operating <span class="underline blue">Principles</span></h3> <div class="container pt-4"> <div class="row animation-chain"> <div class="col-12 col-sm-6 col-lg-3 move-up op-wrap"> <figure> <img src=./assets/images/icon-customer-service.svg class="max-150 d-block" loading=lazy alt=… width=200 height=200> </figure> <p class="serif blue-color">Customer Service</p> <p>We value our residents, customers, and employees by designing solutions and services that put people first. </p> </div> <div class="col-12 col-sm-6 col-lg-3 move-up op-wrap"> <figure> <img src=./assets/images/icon-empowerment.svg class="max-120 d-block" loading=lazy alt=… width=200 height=200> </figure> <p class="serif blue-color">Empowerment & Engagement </p> <p>We value a “Culture of Yes” where we empower employees to creatively solve problems and offer solutions.</p> </div> <div class="col-12 col-sm-6 col-lg-3 move-up op-wrap"> <figure> <img src=./assets/images/icon-equity.svg class="max-150 d-block" loading=lazy alt=… width=200 height=200> </figure> <p class="serif blue-color">Equity & Inclusion</p> <p>We value equity and inclusion by taking intentional action to create equal access to opportunity and resources. </p> </div> <div class="col-12 col-sm-6 col-lg-3 move-up op-wrap"> <figure> <img src=./assets/images/icon-trust.svg class="max-100 sd-block" loading=lazy alt width=200 height=200> </figure> <p class="serif blue-color">Trust &<br> Transparency </p> <p>We value transparency by using data to make better-informed decisions, answer questions, and build trust with the public.</p> </div> </div> </div> </div> <a class="scroll-arrow scroll-next-section"></a> </div> <div class="fifty-fifty section content-right"> <div class=ff-image-col> <div class="overlay lazy move-right mediumdelay" data-src=./assets/images/wave-graphic-overlay.svg></div> <div class="ff-image-bg lazy" data-src=./assets/images/home-equity-bg.jpg></div> </div> <div class="ff-content-col move-up"> <h2 class="is-style-large serif">Equity<br><span class=underline>Commitment</span></h2> <p>Equity is an achievable outcome when disparities are eliminated in systems, and when everyone has access to inclusive City services and resources essential to reaching opportunities and thriving in San Diego.</p> <p>To do this successfully, we need to honestly and directly address persistent issues connected to neighborhood inequity and systemic racism in the City of San Diego. Creating equitable outcomes requires an intentional approach that includes and empowers our communities experiencing structural exclusion through ensuring disparities are eliminated in systems. We recognize the strength, worth, and promise of each person in San Diego, and will work towards creating a better future…for all of us. </p> </div> </div> <div class="priority-areas section" id=priority-areas-of-focus> <div class=container> <div class=row> <div class="col-12 col-lg-10 offset-lg-1 mb-5"> <h3 class="text-sm-center is-style-huge serif white-color mb-5">Priority <span class=underline>Areas of Focus</span></h3> <p class=white-color>The Strategic Plan is organized into five priority areas of focus. Throughout this site, you can read about the work being done within each of these areas, along with current key performance measures.</p> </div> </div> <div class="row animation-chain"> <div class="col-12 col-md-6 col-lg-4 move-up focus-area"> <div class=content-wrap> <h4 class="serif yellow-color grey-text">Create Homes For <br>All of Us </h4> <p>Every San Diegan has access to secure, affordable housing. </p> <div class="button outline-btn yellow-color"><a href=./create-homes-for-all-of-us/>Learn More</a></div> </div> </div> <div class="col-12 col-md-6 col-lg-4 move-up focus-area"> <div class=content-wrap> <h4 class="serif bluedark-color">Protect & Enrich <br>Every Neighborhood</h4> <p>Communities are connected to safe public spaces that offer opportunities to learn, grow, and thrive.</p> <div class="button outline-btn bluedark-color"><a href=./protect-and-enrich-every-neighborhood/>Learn More</a></div> </div> </div> <div class="col-12 col-md-6 col-lg-4 move-up focus-area"> <div class=content-wrap> <h4 class="serif orange-color">Advance Mobility & Infrastructure</h4> <p>San Diegans have transportation infrastructure and options that are efficient, safe, and convenient. </p> <div class="button outline-btn orange-color"><a href=./advance-mobility-and-infrastructure/>Learn More</a></div> </div> </div> <div class="col-12 col-md-6 col-lg-4 move-up focus-area"> <div class=content-wrap> <h4 class="serif teal-color">Champion Sustainability</h4> <p>San Diego offers livable, sustainable communities for all, now and in the future. </p> <div class="button outline-btn teal-color"><a href=./champion-sustainability/>Learn More</a></div> </div> </div> <div class="col-12 col-md-6 col-lg-4 f4 move-up focus-area"> <div class=content-wrap> <h4 class="serif blue-color">Foster Regional Prosperity </h4> <p>Economic growth and opportunity happen in every community, for every San Diegan. </p> <div class="button outline-btn blue-color"><a href=./foster-regional-prosperity/>Learn More</a></div> </div> </div> </div> </div> <a class="scroll-arrow scroll-next-section"></a> </div> <div class="fifty-fifty section content-right"> <div class=ff-image-col> <div class="overlay lazy move-right mediumdelay" data-src=./assets/images/wave-graphic-overlay.svg></div> <div class="ff-image-bg lazy" data-src=./assets/images/home-objective-bg.jpg></div> </div> <div class="ff-content-col move-up"> <h2 class="is-style-large serif">Plan <br><span class=underline>Objectives</span></h2> <p>Why develop a Strategic Plan? We have defined these objectives to ensure we are all clear about how our plan will guide us toward the future we are actively creating for San Diego.</p> <ul> <li>Communicate shared vision</li> <li>Connect policy development with operations</li> <li>Ensure decisions are data-driven and well-informed</li> <li>Increase transparency</li> <li>Measure progress towards achieving outcomes</li> </ul> </div> </div> <div class=glossary-wrap id=glossary-of-terms> <div class=container> <div class=row> <div class="col-12 col-lg-10 offset-lg-1"> <h3 class="text-center is-style-huge serif mb-5">Glossary of <span class=underline>Terms</span></h3> <p class="text-center grey-color">These key definitions will help you stay informed about the different terms you will read on this site.</p> <div class="container p-0 mt-5"> <div class=row> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=expected-result-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#expected-result aria-expanded=false aria-controls=expected-result>Expected Result</button> </div> <div id=expected-result class=collapse aria-labelledby=expected-result-heading> <div class=glossary-body> <p>Identifies the conditions or change required to achieve each outcome.</p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=operating-principles-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#operating-principles aria-expanded=false aria-controls=operating-principles>Operating Principles</button> </div> <div id=operating-principles class=collapse aria-labelledby=operating-principles-heading> <div class=glossary-body> <p>Actions that guide employee behavior and show up in what we do every day.</p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=priority-area-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#priority-area aria-expanded=false aria-controls=priority-area>Priority Area</button> </div> <div id=priority-area class=collapse aria-labelledby=priority-area-heading> <div class=glossary-body> <p>Policy topics that are a priority for Mayor Gloria’s administration.</p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=metric-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#metric aria-expanded=false aria-controls=metric>Metric</button> </div> <div id=metric class=collapse aria-labelledby=metric-heading> <div class=glossary-body> <p>Specific measurement used to track progress, ideally towards a desired outcome.</p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=outcome-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#outcome aria-expanded=false aria-controls=outcome>Outcome</button> </div> <div id=outcome class=collapse aria-labelledby=outcome-heading> <div class=glossary-body> <p>Defines the intended change in the lives of individuals, families, organizations, or communities to be accomplished through the implementation of the Strategic Plan.</p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=strategy-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#strategy aria-expanded=false aria-controls=strategy>Strategy</button> </div> <div id=strategy class=collapse aria-labelledby=strategy-heading> <div class=glossary-body> <p>Determines the action, method, or plan (as outlined in existing City plans, initiatives, and policies) to bring about the future desired state.</p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=mission-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#mission aria-expanded=false aria-controls=mission>Mission</button> </div> <div id=mission class=collapse aria-labelledby=mission-heading> <div class=glossary-body> <p>Statement that answers the question “Why are we all here?” The mission included in the Strategic Plan is: <em>Every day we serve our communities to make San Diego not just a <strong>fine</strong> city, but a <strong>great</strong> city.</em></p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=performance-dashboard-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#performance-dashboard aria-expanded=false aria-controls=performance-dashboard>Performance Dashboard</button> </div> <div id=performance-dashboard class=collapse aria-labelledby=performance-dashboard-heading> <div class=glossary-body> <p>Public website that will demonstrate progress - with regularly-updated metrics - toward the outcomes and expected results in the Strategic Plan.</p> </div> </div> </div> </div> <div class="col-12 col-sm-6 col-lg-4"> <div class=glossary-term> <div class=glossary-header id=vision-heading> <button class=glossary-btn type=button data-toggle=collapse data-target=#vision aria-expanded=false aria-controls=vision>Vision</button> </div> <div id=vision class=collapse aria-labelledby=vision-heading> <div class=glossary-body> <p>Statement that answers the question “What are we hoping to achieve?” The vision included in the Strategic Plan is: <em>Opportunity in every neighborhood, excellent service for every San Diegan.</em></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="resources-wrap section" id=links-and-resources> <div class=container> <div class="row mb-4 mb-sm-5"> <div class="col-12 col-lg-10 offset-lg-1"> <h3 class="text-sm-center is-style-huge serif">Helpful 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