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href="/admin-services/ict/">Information and Communication Technologies</a><span class="sr-only"> navigation</span></h3> <ul> <li><a href="https://servicemgt.imperial.ac.uk/ask">My ASK account</a></li><li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/contact-ict-service-desk/ict-service-desk-out-of-hours-support/">ICT Service Desk out of hours support</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/customer-service-charter/">Our commitment to you</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/user-research/">Help shape the future of your digital campus</a></li> </ul> </li><li><span class="currentbranch0"><a href="/admin-services/ict/self-service/">Self service</a></span> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/self-service/connect-communicate/">Connect and communicate</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/">Office 365</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/access-office-365/">Access Office 365</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/">Apps</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/planner/">Planner</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/forms/">Forms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/yammer/">Engage (Yammer)</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/microsoft-power-bi/">Power BI</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharepoint-online/">SharePoint</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/training-and-support/">Training and support</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/microsoft-copilot/">Microsoft Copilot</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/">Email</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/">How-to guides</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/setting-up-and-using-email/">Setting up and using email</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/setting-up-and-using-email/instructions-for-setting-up-your-email-client/">Instructions for setting up your email client</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/">Sharing calendars, resources and roles</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/create-shared-calendar/">Creating a shared calendar</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/access-shared-calendars-folders/">Accessing a shared calendar or a folder belonging to another user or resource</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/sharing-calendars-resources-and-roles/adding-a-shared-or-role-email-account/">Adding a shared or role email account</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/forwarding/">Email forwarding and automatic replies</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/forwarding/auto-email-sending/">Automated email sending services</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/how-to-create-and-manage-a-distribution-or-mailing-list/">How to create and manage a distribution or mailing list</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/how-to-create-and-manage-a-distribution-or-mailing-list/exchange-distribution-lists/">Exchange distribution lists</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/how-to-create-and-manage-a-distribution-or-mailing-list/mailman/">Mailman</a></li> <li><a href="/dev-sites/admin-services/ict/features/collaborate/">Office 365 groups</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/back-up-recover-email-staff/">Backing up and recovering emails</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/email/how-to-guides/back-up-recover-email-staff/archive-emails/">Archiving emails</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/email/faq/">FAQs</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/">User accounts and passwords</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/college-accounts-cids/">College Identifiers (CIDs)</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/set-up/">Account setup</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/activate/">Activate your Imperial account</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/manage-your-account/">Manage your account</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/user-accounts-passwords/change-reset-password/">Change or reset a password</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/">Wi-Fi and networks</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/">Access the wireless (Wi-Fi) network</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/imperial-wpa/">Imperial-WPA: College members</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wifi/eduroam/">eduroam</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/access-wired-network/">Access the wired network</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/register-a-device-on-the-halls-of-residence-network/">Register a device on the Halls of Residence network</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/network-blocks-and-bans/">Network blocks and bans</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/network-infrastructure/">Network infrastructure</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/">New Wi-Fi</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/new-wi-fi-benefits/">New Wi-Fi benefits</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/wifi-and-networks/next-gen-wifi/new-wi-fi-project-timeline/">New Wi-Fi project timeline</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/">Accessing services remotely</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/unified-access/">Unified Access</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/">Remotely access my device</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/remotely-access-my-college-computer/wake-my-pc/">Wake my PC</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/azure-virtual-desktop/">Azure Virtual Desktop</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/">Internet censorship and access to software in other countries</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/censorship/guidance-for-those-working-from-china/">Guidance for those working from China</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/effective-remote-working/">Effective remote working</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/remote-access/working-remotely/">Stay secure when working remotely</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/">Sharing and collaboration tools</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharepoint-online/">SharePoint</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/wikis/">Wikis</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/box-storage/">Box</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/box-storage/moving-files-from-box-to-office-365-/">Moving files from Box to Office 365 </a></li> </ul> </li> <li><a href="/dev-sites/admin-services/ict/features/collaborate/">Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/">Zoom</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/accessing-zoom/">Accessing Zoom</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/">Zoom Meetings</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/changes-to-pmi-personal-meeting-id/">Changes to PMI (Personal meeting ID)</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-meetings/zoom-meeting-administration-self-service-tool/">Zoom Meeting Administration Self Service Tool</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/breakout-rooms/">Breakout rooms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/webinars/">Webinars</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-rooms/">Zoom Rooms</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/recording-zoom-meetings/">Recording Zoom meetings</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-student-user-guide/">Zoom student user guide</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/when-to-use-zoom-or-teams/">When to use Zoom or Teams</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/zoom/zoom-training-support-and-faqs/">Zoom training, support and FAQs</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/yammer/">Yammer</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/sharing-files/">Sharing files</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/shared-group-space/">Shared group space</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/telephones-mobile/">Telephones and mobile</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/telephones-mobile/update-college-directory/">Update details on the College Directory</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/telephones-mobile/staff-mobiles/">Staff mobiles</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/telephones-mobile/place-a-telecoms-order/">Place a telecoms order</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/telephones-mobile/report-a-telecoms-fault/">Report a telecoms fault</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/sharing-and-collaboration-tools/docusign-create-and-send-electronic-agreements/">DocuSign (create and send electronic agreements)</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/">Saving my files</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/onedrive-for-business/">OneDrive for Business</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/saving-my-files/file-sync-recovery-and-backup/">File sync, recovery and backup</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/">Hosting and storage</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/databases/">Databases</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/">Servers</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/terms-conditions/">Terms and conditions for virtual servers</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/websites/">Websites</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/azure/">Azure</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/aws/">Amazon Web Service (AWS)</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/">Computers and printing</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/computers-printing/campus-computers/">Campus computers</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/campus-computers/improving-login-times-for-shared-devices/">Using shared devices on our campuses</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/">Staff computers</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/">Device Management</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/apple-device-management/">Apple Device Management</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/windows-device-management/">Windows Device Management</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/staff-computers/device-management/linux/">Linux Device Management</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/">Windows 11</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/benefits-of-windows-11/">Benefits of Windows 11</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/windows-10-to-11-faqs-and-support/">Windows 11 FAQs and support</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/ie-mode/">Internet Explorer compatability mode for Edge</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/windows-10/ie-mode/test-page/">Internet Explorer mode test page</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/">Printing, photocopying and scanning</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/how-to-print/">Print, scan and photocopy documents</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/install-print-drivers/">Install print drivers</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/cost/">Printing costs</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/buy-credit/">Pay for printing and photocopying</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/non-touch-card-printers/">Using printers without touch card readers</a></li> <li><a href="https://ictprintservice.imperial.ac.uk/" target="_blank">Access the mobile printing portal</a></li> <li><a href="https://ictprintservice.imperial.ac.uk">Check print credit balance</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/printing-photocopying-and-scanning/faq/">FAQ: Printing</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/">Get devices and software</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/buy-computers-and-devices/">Buy computers and devices</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/">Get software</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/get-software-for-students/">Get software for students</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/get-software-for-staff/">Get software for staff</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/software-hub/">Software Hub</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/devices-and-software/get-software/academia/">Academia</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/computers-printing/conditions-of-use-of-it-resources/">Conditions of Use of IT Resources</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/">Research support</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/research-support/rcs/">Research Computing Service</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/">Get Access</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/">Terms and Conditions</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/rcs-access-policy/">RCS Access Policy</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-access/terms-and-conditions/citing-the-service/">Citing the service</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/">Get support</a> <ul class="multilevel-linkul-3"> <li><a href="https://selfservice.rcs.imperial.ac.uk/" target="_blank" class="">Research Computing Self-service</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/contact-us/">Raise a ticket and contact us</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/faqs/">Frequently asked questions</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/get-support/training/">Training</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/">Service offering</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/big-data-and-analytical-unit-bdau/">Big Data and Analytical Unit (BDAU)</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/hpc/">High Performance Computing</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/rds/">Research Data Store</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/interactive-research-computing/">Interactive Research Computing</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/">Research Software Engineering</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/software-projects/">Software projects</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/open-source-booster/">Open-source booster</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/code-surgeries/">Code surgeries</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/resources-for-pis/">Resources for PIs</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/department-rse-support/">Department RSE support</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/rse-toolkit/">RSE toolkit</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/case-studies/">Case studies</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/legal-information/">Legal information</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/about-the-team/">About the team</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/charging-structure/">Charging structure</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/trusted-research-environment/">Trusted Research Environment (TRE)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/trusted-research-environment/acceptable-use-policy/" class="">Acceptable Use Policy</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/">About us</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/platforms/">Research Computing Platforms</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/service-offering/research-software-engineering/about-the-team/">Research Software Engineering</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/research-management-applications/">Research Management Applications</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/">Strategic team</a></li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/governance/">Governance</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/be-secure/" target="_self">Cyber and information security</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/jobs/">Work with us</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/research-support/rcs/about/jobs/hpc_rse_experience_programme/">The HPC and RSE Experience Programme</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/hosting-and-storage/servers/">Virtual Servers</a></li> <li><a href="/admin-services/ict/self-service/research-support/management-of-research-data-and-code/">Management of research data and code</a></li> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/">Research support systems</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/github/">GitHub</a></li> <li><a href="http://www3.imperial.ac.uk/researchsupport/">Contact the Research Office</a></li> <li><a href="/admin-services/library/">Contact the Library</a></li> <li><a href="http://icis.imperial.ac.uk/">Access ICIS</a></li> <li><a href="https://symplectic.imperial.ac.uk/homepage.html">Access Symplectic Elements</a></li> <li><a href="http://spiral.imperial.ac.uk/">Access Spiral Digital Repository</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/support/research-facilities/">Access Research Facilities Directory</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/preparing-and-costing-a-proposal/">Costing a Research Proposal</a></li> <li><a href="/admin-services/ict/self-service/research-support/research-support-systems/research-data-environments/">Research data environments</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/grants/">Research grants (ICIS)</a></li> <li><a href="/research-and-innovation/support-for-staff/research-office/support/research-facilities/research-facilities-directory/">Research Facilities Directory</a></li> <li><a href="/dev-sites/admin-services/ict/archived-content-from-live-site/imperial-college-analytics-ica/">Imperial College Analytics (ICA)</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/">Administrative systems</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/">Imperial College Information Systems (ICIS)</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/login/">Access ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/">Request access to ICIS modules</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/finance/">Finance module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/grants/">Grants module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/hr/">HR module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/purchasing/">Purchasing module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/student-system/">Student System (Banner)</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/cid-generator/">Individual Person CID generator</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/request-access-modules/payroll/">Payroll module</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/register-contingent-workers/">Long-term visitor or contractor (contingent worker)</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/">Set up contingent workers in ICIS</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/set-up-contingent-workers/register-contingent-workers/">Register new contingent workers in ICIS</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/reporting-tools/">Reporting tools for ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/training/">ICIS training</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/support/">ICIS support contacts</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/using-icis-forms/">Using ICIS forms</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/admin-systems/icis/using-icis-forms/microsoft-edge-windows-10-only/">Microsoft Edge (Windows 10 only)</a></li> </ul> </li> <li><a href="http://icis.imperial.ac.uk/" target="_blank">Login to ICIS</a></li> <li><a href="http://www.imperial.ac.uk/ict/servicedesk/icis/" target="_blank">Request access to ICIS modules via ICIS Authorisation</a></li> <li><a href="https://www.imperial.ac.uk/cidgenerator/login.aspx" target="_blank">Login to the Corporate CID Generator</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/login-faq/">FAQ: Logging in to ICIS</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/icis/authorisation-faq/">FAQ: ICIS Authorisation</a></li> <li><a href="https://www.imperial.ac.uk/research-and-innovation/research-office/">Contact the Research Office</a></li> <li><a href="https://www.imperial.ac.uk/finance">Contact the Finance Office</a></li> <li><a href="https://www.imperial.ac.uk/human-resources/about-us/contact-us/systems-and-information/">Contact HR ICIS Support</a></li> <li><a href="https://www.imperial.ac.uk/finance/purchasing/contact-us/purchasing-accounts-payable-and-expenses-helpdesk/">Contact the Purchasing Help Desk</a></li> <li><a href="https://www.imperial.ac.uk/admin-services/registry/">Contact Registry</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/student-system/">Student System (Banner)</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/contact-ict-service-desk/">Report a technical problem with Student System (Banner): contact the ICT Service Desk</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/admin-systems/i360/">Imperial 360</a></li> <li><a href="/admin-services/ict/self-service/admin-systems/my-imperial/">My Imperial</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/business-analytics/">Data and Integrations</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/">Data and integrations products </a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/microsoft-power-bi/">Microsoft Power BI</a></li> <li><a href="/admin-services/ict/self-service/business-analytics/business-analytics-tools/discoverer/">Discoverer</a></li> <li><a href="/staff/tools-and-reference/web-guide/tools/analytics-dashboards/">Access Google Analytics dashboards</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/">Digital Education Services</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/">Getting Started</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/academic-staff/">Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/non-academic-staff/">Non-Academic Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/getting-started/guest-lecturer-or-presenter/">Guest Lecturer or Presenter</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">Student</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/">Audio Visual Services</a> <ul class="multilevel-linkul-2"> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/PanoptoRoomInfo/" target="_blank">Teaching Spaces with Panopto</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/purchase-av-equipment/">Purchase AV equipment</a></li> <li><a href="https://www.imperial.ac.uk/staff/tools-and-reference/web-guide/tools/digital-signage/" class="">Digital Signage</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/">IT support for teaching spaces</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/it-support-for-teaching-spaces/av-support-videos/">AV support videos</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/">Help Guides</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/airtame/">Airtame</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/sennheiser-mobileconnect/">Sennheiser MobileConnect</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/hearing-loops-in-teaching-spaces/">Hearing loops in teaching spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/preparing-for-teaching-in-imperial-spaces/">Preparing for teaching in Imperial spaces</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/audio-visual-services/help-guides/best-practice-while-using-av-in-teaching-spaces/">Best practice while using AV in teaching spaces</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/">Digital Education Platforms</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/">Panopto (Lecture recording)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/">Panopto Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/schedule-a-recording/">Schedule a recording</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/add-captions-to-panopto-asr-and-verbit/">Add Captions to Panopto (ASR and Verbit)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-staff-user-guide/panopto-self-service-administration-tool/">Panopto Self Service Administration Tool</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-app/">Panopto mobile App</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/panopto/panopto-accessibility-statement/">Panopto accessibility statement</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/">Blackboard Learn (Virtual Learning Environment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/">Blackboard Learn Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/courses/">Courses</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/course-banners/">Course Banners</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/create-content/">Create content</a> <ul class="multilevel-linkul-5"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/create-content/create-matlab-coding-problems-in-blackboard/">Create MATLAB coding problems in Blackboard</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-help-for-staff/enrol-users/">Enrol users</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-app/">Blackboard App</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-accessibility-statement/">Blackboard accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/">Blackboard Learn Ultra Base Navigation</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/frequently-asked-questions/">Frequently Asked Questions</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/blackboard-learn-ultra-base-navigation/things-to-try-with-ultra-base-navigation/">Things to Try with Ultra Base Navigation</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/">Anthology Ally (Accessible Content Help)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/ally-for-students/">Ally for students</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/anthology-ally-accessible-content-help/ally-for-staff/">Ally for staff</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/">Turnitin (Text matching software)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/">Turnitin (for students)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/submit-an-assignment/">Submit an assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/view-my-grades/">View my Grades</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/access-my-similarity-reports/">Access My Similarity Reports</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-students/access-to-turnitin-submissions-prior-to-july-2022/">Access to Turnitin submissions prior to July 2022</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/">Turnitin (for staff)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/access-turnitin/">Access Turnitin</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/create-an-assignment/">Create an assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/grade-a-turnitin-assignment/">Grade a Turnitin assignment</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/check-similarity/">Check Similarity</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/delete-a-paper/">Delete a paper</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/use-peermark/">Use Peermark</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-for-staff/access-to-turnitin-submissions-prior-to-july-2022/">Access to Turnitin submissions prior to July 2022</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/turnitin/turnitin-accessibility-statement/">Turnitin accessibility statement</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/">Mentimeter (Real-time polling)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mentimeter/mentimeter-accessibility-statement/">Mentimeter accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/">Microsoft Teams (For Teaching and Learning)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/creating-and-managing-a-team/">Creating and managing a Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/adding-staff-and-students-to-a-team/">Adding staff and students to a Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/add-content-to-your-team/">Add content to your Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/setting-up-meetings-in-teams/">Setting up meetings in Teams</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/breakout-rooms-in-teams/">Breakout Rooms in Teams</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/moving-teams-recordings-into-panopto-/">Moving Teams Recordings into Panopto </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-for-students/">Teams for Students</a></li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/apps/microsoft-teams/">Microsoft Teams (Office 365)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/microsoft-teams-for-teaching-and-learning/teams-rooms/">Teams Rooms</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/intedashboard-team-based-learning/">InteDashboard (Team Based Learning)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/intedashboard-team-based-learning/intedashboard-help-for-staff/">InteDashboard Help for Staff</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/intedashboard-team-based-learning/intedashboard-accessibility-statement/">InteDashboard accessibility statement</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/">Feedback Fruits (Peer Assessment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feedback-fruits-peer-assessment/imperial-accessibility-statement-feedback-fruits-/">Imperial accessibility statement Feedback Fruits </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/webpa/">WebPA (Peer Assessment)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/">Möbius Assessment (Mathematics tool)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/mobius-assessment-mathematics-tool/mobius-accessibility-statement/">Möbius accessibility statement</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/">WISEflow (Online Assessment)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/">WISEflow Help for Staff</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/supporter/">Supporter</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/manager/">Manager</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/reviewer/">Reviewer</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/author/">Author</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/invigilator/">Invigilator</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/wiseflow-online-assessment/wiseflow-help-for-staff/assessor/">Assessor</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integration</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/">Schoolyear Safe Exam Workspace (Secure Exams)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-students/">Schoolyear Safe Exam Workspace (Help for students)</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/">Schoolyear Safe Exam Workspace (Help for staff)</a> <ul class="multilevel-linkul-4"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/setting-up-a-sew-exam/">Setting up a SEW exam</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/supporting-a-sew-exam/">Supporting a SEW exam</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/schoolyear-safe-exam-workspace-secure-exams/schoolyear-safe-exam-workspace-help-for-staff/frequently-asked-questions/">Frequently asked questions</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/">Starfish (Welfare and academic support)</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/how-to-guides-and-support/">How-to guides and support</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/glossary-of-terms/">Glossary of terms</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/starfish-representatives/">Starfish representatives</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/starfish/terms-of-use-and-data-protection/">Terms of use and Data protection</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/">ed discussion</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/ed-discussion/ed-discussion-accessibility-statement-/">ed discussion accessibility statement </a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/banner-integrations-with-digital-education-services/">Banner Integrations with Digital Education Services</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/teaching-and-learning-policies/">Teaching and Learning Policies</a></li> <li><a href="https://www.imperial.ac.uk/ict/elearning-apps/IWantTo/" target="_self">Find service by use case</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/feature-requests/">Feature requests</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/multi-factor-authentication-mfa-in-cluster-rooms-and-lecture-theatres/">Multi-factor Authentication (MFA) in cluster rooms and lecture theatres</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/">Digital Education Innovation Services</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/digital-education-innovation-pilot-policy/">Digital Education Innovation Pilot Policy</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-innovation-services/glossary/">Glossary</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/digital-education-services/meet-the-team/">Meet The Team</a></li> <li><a href="/admin-services/ict/self-service/digital-education-services/diged_webinar_week/">DigEd Webinar Week 2023</a></li> <li><a href="/admin-services/ict/" target="_blank" class="">ICT Homepage</a></li> </ul> </li> <li><span class="currentbranch1"><a href="/admin-services/ict/self-service/be-secure/">Be Secure (IT Security)</a></span> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/">Passwords and extra security</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/passwords/">Passwords</a></li> <li><a href="/admin-services/ict/self-service/be-secure/passwords-and-extra-security/multi-factor-authentication/">Multi-factor authentication</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/installing-updates-and-antivirus/">Installing updates and antivirus</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/installing-updates-and-antivirus/upgrading-your-macos/">Upgrading your macOS</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/">Keep your files and data safe</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/">Cloud apps e.g. Eventbrite, Zoom, Wufoo, Doodle, Slack</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/eventbrite/">Eventbrite Guidance</a></li> <li><a href="/admin-services/ict/self-service/be-secure/keep-your-files-and-data-safe/cloud-apps/zoom/">Zoom Guidance</a></li> </ul> </li> </ul> </li> <li><span class="currentbranch2"><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/">Spam, phishing and malware</a></span> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/report-phishing/">Report phishing</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/spam/">Spam quarantine</a></li> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/web-filtering/">Web Filtering</a></li> <li><span class="currentbranch3"><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/fake-websites/">Fake websites</a></span></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/keeping-mobiles-and-tablets-protected/">Keeping mobiles and tablets protected</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/keeping-mobiles-and-tablets-protected/wipe-data-mobile-device/">Wipe a mobile device remotely using College's Active Sync</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/">Encrypt and protect your data</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/symantec-file-share-encryption/">Symantec File Share Encryption</a></li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/cloud-data/">Encrypt data stored in the cloud</a></li> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/bitlocker/">Bitlocker</a> <ul class="multilevel-linkul-3"> <li><a href="/admin-services/ict/self-service/be-secure/encrypt-and-protect-your-data/bitlocker/bitkey-recovery-mbam/">Bitkey Recovery (MBAM)</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/self-service/be-secure/information-systems-security-policies/">Information Systems Security Policies</a></li> <li><a href="/admin-services/ict/self-service/be-secure/security-awareness-training/">Information Security Awareness training</a></li> <li><a href="/admin-services/ict/self-service/be-secure/contact-ict-security/">Contact ICT Security</a></li> <li><a href="/research-and-innovation/support-for-staff/research-office/research-security/" target="_self">Research Security</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/training-and-resources/">Training and resources</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/training-and-resources/gartner/">Gartner IT strategy resources</a></li> <li><a href="/staff/tools-and-reference/web-guide/tools/qualtrics/">Survey software (Qualtrics)</a></li> <li><a href="/admin-services/staff-development/courses-and-programmes/online-learning/e-learning-courses/linkedin-learning/" class="">LinkedIn Learning</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/">Inclusive Technology</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/organisation-and-time-management/">Organisation and time management</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/writing-planning-and-proofreading/">Writing, planning and proofreading</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/reading/">Reading</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/maths/">Maths</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/note-taking/">Note taking</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/research-and-referencing/">Research and referencing</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/revision/">Revision</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/procrastination-and-stress-management/">Procrastination and stress management</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/live-webinars/">Live Webinars</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/online-training/">Online Training</a></li> <li><a href="/admin-services/ict/training-and-resources/inclusive-technology/accessibility/">Accessibility</a></li> </ul> </li> <li><a href="/admin-services/ict/self-service/connect-communicate/office-365/">Microsoft Office 365 resources</a></li> </ul> </li><li><a href="/admin-services/ict/about-ict/">About us</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/about-ict/digital-plan/">Digital Plan</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/">Meet the team</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/meet-the-team/cio/">Chief Information Officer (CIO)</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/products/">Products</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/about-ict/meet-the-team/products/product-lines/">Product lines</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/meet-the-team/technology-office/">Technology Office</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/research-computing-services/">Research Computing Services</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/infrastructure-and-shared-services/">Infrastructure and Shared Services</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/digital-education-services/">Digital Education Services</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/customer-success/">Customer Success</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/security/">Cyber Security Office</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/business-operations/">Business Operations</a></li> <li><a href="/admin-services/ict/about-ict/meet-the-team/ict-communities/">ICT communities</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/user-research/" target="_self">Student user reference group</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/governance/">IT policies and Governance</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/governance/certifications/">Our Certifications</a></li> <li><a href="/admin-services/operational-improvement/process-architecture/">Key Process Governance and Architecture</a></li> <li><a href="/admin-services/ict/self-service/be-secure/" target="_self">Cyber and Information security</a></li> <li><a href="/staff/tools-and-reference/web-guide/policies-and-guidance/accessibility-standards/">Digital Accessibility standards</a></li> <li><a href="/admin-services/ict/self-service/computers-printing/conditions-of-use-of-it-resources/">Conditions of use of IT resources</a></li> <li><a href="/admin-services/secretariat/policies-and-guidance/data-protection-and-information-security-codes-of-practice/">Codes of practice (Data and Security)</a></li> <li><a href="/admin-services/secretariat/policies-and-guidance/data-assessments/">Data Asset Registration Tool (DART)</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/ict-awards/">ICT Awards</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/ict-awards/nomination-guidance-for-ict-awards/">Nomination guidance for ICT awards</a></li> </ul> </li> <li><a href="/admin-services/ict/about-ict/sustainability/">Sustainability in ICT</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/sustainability/the-lifecycle-of-your-device/">The lifecycle of your device</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/impact-of-technology-on-the-environment/">Impact of technology on the environment</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/superheroes/">Be a sustainability superhero</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/about-ict/sustainability/superheroes/shut-the-lid/">Shut the Lid to save the grid!</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/superheroes/think-before-you-print/">Think before you print</a></li> <li><a href="/admin-services/ict/about-ict/sustainability/superheroes/donate-your-device/">Donate your device</a></li> </ul> </li> </ul> </li> <li><a href="/admin-services/ict/about-ict/jobs/">Join our team</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/about-ict/jobs/edi/">Equality, Diversity and Inclusion</a> <ul class="multilevel-linkul-2"> <li><a href="/admin-services/ict/about-ict/jobs/edi/women/">Women in ICT</a></li> </ul> </li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/new-to-imperial/">New to Imperial</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/new-to-imperial/staff/">ICT resources for new staff</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/">ICT resources for new students</a> <ul class="multilevel-linkul-1"> <li><a href="/admin-services/ict/new-to-imperial/students/get-online/">Get online</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/activate-your-imperial-account/">Activate your Imperial account</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/my-learning/">My learning</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/my-imperial-campus/">My Imperial Campus</a></li> <li><a href="/admin-services/ict/new-to-imperial/students/software-for-your-course/">Software for your course</a></li> </ul> </li> </ul> </li><li><a href="/admin-services/ict/visitors-guests/">Visitors and guests</a> <ul class="multilevel-linkul-0"> <li><a href="/admin-services/ict/visitors-guests/guest-account/">About guest accounts</a></li> <li><a href="/admin-services/ict/visitors-guests/request-guest-account/">Create a guest account</a></li> <li><a href="/admin-services/ict/visitors-guests/conference-guest-accounts/">Create conference guest accounts</a></li> <li><a href="https://guestaccess.imperial.ac.uk/GuestLogin/default.aspx">Access the Guest Account system</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the ICT Service Desk if you have problems with Guest accounts</a></li> </ul> </li><li><a href="/admin-services/ict/remote/">Hybrid working</a></li>  </ul> </nav> </div> </div> </div> </div> </header> <main id="page"> <div class="show-no-js"> <div class="container"> <p class="step-1">In this section</p> <nav class="nav-fallback"> <ul class="nav-fallback__parent"> <li> <a class="lwi" href="/admin-services/ict/"> Information and Communication Technologies </a> </li> </ul> </nav> </div> </div> <div class="container content-template" id="content"> <nav class="page-area-heading"> <a href="/admin-services/ict/">Information and Communication Technologies</a> </nav> <div class="page-heading lg-8 sm-12"> <div class="breadcrumbs"> <ul> <li><a href="/">Imperial Home</a></li> <li><a href="/admin-services/">Administration and support services</a></li><li><a href="/admin-services/ict/">Information and Communication Technologies</a></li><li><a href="/admin-services/ict/self-service/">Self service</a></li><li><a href="/admin-services/ict/self-service/be-secure/">Be Secure (IT Security)</a></li><li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/">Spam, phishing and malware</a></li><li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/fake-websites/">Fake websites</a></li> </ul> </div> <h1>Fake websites</h1> </div> <div class="row row--space-between flow-opposite top" id=""> <aside class="col lg-3 md-4 sm-12"> <div class="section-sidebar section-sidebar--consistent"> <div class="section-sidebar__parent"> <a class="lwi" href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/"><svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"><use xlink:href="/assets/website/images/svg/icons.svg#arrow-left"></use></svg>Spam, phishing and malware</a></div> <div class="section-sidebar__content" id="section-sidebar-content"> <ul class="section-sidebar__list flow-xs"> <li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/report-phishing/">Report phishing</a></li><li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/spam/">Spam quarantine</a></li><li><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/web-filtering/">Web Filtering</a></li><li><span class="currentbranch0"><a href="/admin-services/ict/self-service/be-secure/spam-phishing-and-malware/fake-websites/">Fake websites</a></span></li></ul> </div> </div> </aside> <div class="col lg-8 sm-12" role="main" id="primary-content">  <div class="module flow-m"> <div class="row wysiwyg"> <p>The number of fake and copycat websites and online scams have increased dramatically in the past couple of years. Here are some tips below to help you spot these fakes and protect your personal and work identity and information. </p> <h2>Top tips </h2> <h3>Check any misspellings in the web address </h3> <p>Some fake websites use a web address that is similar to the official one e.g. g00gle.com or imperia1.com </p> <h3>Beware of some paid search engine adverts </h3> <p>These adverts appear at the top of search result pages and can sometimes promote fake sites. Quite often, the real website is the first or second link that appears below the ads. </p> <h3>Do not be fooled by official-looking web addresses </h3> <p>Even if web addresses end with .org, it does not guarantee that it is genuine. </p> <h3>Check if it is secure (https) </h3> <p>Check to see if the web address starts with ‘<strong>https</strong>’. This means that information sent is encrypted to protect personal details. These secure sites will also have a padlock in your browser’s address bar. So always look out for the lock. You can check if a site is secure using <a href="https://www.digicert.com/help/" rel="noreferrer noopener" target="_blank">digisafe’s checker tool.</a></p> <h3>Read the homepage of the website </h3> <p>Spend some time reading the homepage before filling out any forms. Some fake websites may even say they are not affiliated with the official body. You can also look at the content and check for things like: </p> <ul> <li>A privacy policy </li> <li>Accessibility statement </li> <li>Contact information </li> <li>Correct spelling and grammar </li> </ul> <p>These are often good signs that the website is genuine.</p> <h2>Reporting a fake Imperial site </h2> <p>If you have found a site that is claiming to be Imperial College London and you suspect it may be a fake, then contact the <a href="https://www.imperial.ac.uk/admin-services/ict/contact-ict-service-desk/" rel="noreferrer noopener" target="_blank">ICT Service Desk.</a> </p> <h3>Other useful information </h3> <ul> <li><a href="https://www.digicert.com/blog/how-to-identify-fake-websites" rel="noreferrer noopener" target="_blank">Digicert blog – How to identify fake websites</a></li> <li><a href="https://www.which.co.uk/consumer-rights/advice/how-to-spot-a-copycat-website-a4iDh0D1VIP7" rel="noreferrer noopener" target="_blank">Which? - How to spot a copycat website</a> </li> <li> <p><a href="https://www.ncsc.gov.uk/cyberaware/home" rel="noreferrer noopener" target="_blank">CyberAware - government’s advice on how to stay secure online</a></p> </li> </ul> </div> </div> <section class="supplementary-content row"> <div class="supplementary-content__sizer col"></div> </section>  </div> </div> </div> </main> <footer class="footer" role="contentinfo"> <section class="footer__sub"> <header class="sr-only"> <h2 class="sr-only">Contact and Links</h2> </header> <div class="container"> <div class="bordered-section"><div class="row row--space-between row--gap-on-collapse" itemscope itemtype="https://schema.org/Organization"> <div class="col lg-4 sm-12"> <h3 class="step-4"><span itemprop="name">Information and Communication Technologies</span></h3></div> <div class="col lg-7 md-8 sm-12"> <div class="row row--sub-footer" itemscope itemtype="http://schema.org/PostalAddress"> <div class="col lg-6 xs-12"> <div class="flow-xs"> <h4 class="step-0">Main location</h4> <p><strong>ICT Service Desk<br /></strong>Abdus Salam Library<br />South Kensington Campus<br />SW7 2AZ</p> <a 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