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<!DOCTYPE html> <html lang="en" style="min-height: 100%;"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Home - Springshare Lounge</title> <meta property="og:site_name" content="Springshare Lounge" /> <meta property="og:title" content="Home - Springshare Lounge" /> <meta property="og:url" content="https://lounge.springshare.com" /> <meta property="og:image" content="https://us.v-cdn.net/6032264/uploads/8V6FMES9V2F5/text-logo-white-200.png" /> <meta name="twitter:card" content="summary" /> <link rel="stylesheet" type="text/css" href="https://lounge.springshare.com/dist/v2/layouts/assets/layouts-BEOPeh4j.css" /> <link rel="canonical" href="https://lounge.springshare.com" /> <link rel="shortcut icon" href="https://us.v-cdn.net/6032264/uploads/favicon_faa3c4e4af7800c52a1f184dd21eb73f.ico" type="image/x-icon" /> <script type="module" nonce="116ecca9ebaa4d3b5d9b729dcfd9725c">window['__ACTIONS__'] = [{"type":"@@layouts\/lookup\/pending","meta":{"arg":{"layoutViewType":"home","recordID":"0","recordType":"siteSection","params":{"siteSectionID":"0","locale":"en"}}}},{"type":"@@layouts\/lookup\/fulfilled","payload":{"layoutID":3,"name":"Lounge Homepage 2023","layoutViewType":"home","isDefault":false,"layout":[{"$seoContent":"<section><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode=\"open\">\n<style>.banner-container {background-image: linear-gradient( rgba(0, 0, 0, 0.2), rgba(0, 0, 0, 0.2)),url('https:\/\/us.v-cdn.net\/6032312\/uploads\/XEEQOB4HNKHC\/lounge-banner-283-29.png'); 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Let us know in our <a href=\"https:\/\/support.libwizard.com\/f\/lounge-survey\">Springshare Lounge Feedback Survey here<\/a>!\r\n<\/div>\r\n<div class=\"InfoMessage\">Important Notice - All Regions - LibAuth servers will undergo maintenance from November 25th to 29th. 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We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3757\/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved\">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED<\/a>\n<p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. The problem was limited to access to Patron Point\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3470\/2024-08-30-10-30am-et-springshare-support-receiving-email-address-issues-resolved\">2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED<\/a>\n<p>2024-08-30 10:30AM ET - The Springshare Support receiving address\u00a0support@springshare.com\u00a0encountered a configuration issue at approximately 10:30PM ET yesterday. This issue is resolved, and we are receiving emailed support requests normally. If you received an email bounceback during the time period described, you can now\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3452\/2024-08-27-12-00-pm-et-us-region-libauth-servers-are-currently-experiencing-issues-resolved\">2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED<\/a>\n<p>2024-08-27 12:00 PM ET - US Region - Our LibAuth servers are currently experiencing some slowdown issues. Some users might get timeouts when trying to sign in via your SSO portal, view most Lounge posts, or any Springy Resources that involve a login. \ud83d\ude2d 2024-08-27 2:00 PM ET - US Region \u2014 Our developers are still working on\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3122\/6-10-24-springshare-information-sites-down-resolved\">6\/10\/24 Springshare Information Sites Down -- RESOLVED<\/a>\n<p>2024-06-11 8:34 AM ET: The issue with our websites was fixed by our vendor at some point during the night. The general Springshare site \u2014 springshare.com \u2014 and all of its domains are now loading. Thank you for your patience! 2024-06-10 3:45 PM ET: Our website vendor is still working to resolve the issue that took down so\u2026<\/p>\n<\/li>\n<\/ul>\n <\/div><div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>Announced Discussions<\/h2> <\/div>\n <ul class=\"linkList\">\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3809\/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024\">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024<\/a>\n<p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. 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We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3757\/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved\">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED<\/a>\n<p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. 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We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3757\/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved\">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED<\/a>\n<p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. The problem was limited to access to Patron Point\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3470\/2024-08-30-10-30am-et-springshare-support-receiving-email-address-issues-resolved\">2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED<\/a>\n<p>2024-08-30 10:30AM ET - The Springshare Support receiving address\u00a0support@springshare.com\u00a0encountered a configuration issue at approximately 10:30PM ET yesterday. This issue is resolved, and we are receiving emailed support requests normally. If you received an email bounceback during the time period described, you can now\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3452\/2024-08-27-12-00-pm-et-us-region-libauth-servers-are-currently-experiencing-issues-resolved\">2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED<\/a>\n<p>2024-08-27 12:00 PM ET - US Region - Our LibAuth servers are currently experiencing some slowdown issues. Some users might get timeouts when trying to sign in via your SSO portal, view most Lounge posts, or any Springy Resources that involve a login. \ud83d\ude2d 2024-08-27 2:00 PM ET - US Region \u2014 Our developers are still working on\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3122\/6-10-24-springshare-information-sites-down-resolved\">6\/10\/24 Springshare Information Sites Down -- RESOLVED<\/a>\n<p>2024-06-11 8:34 AM ET: The issue with our websites was fixed by our vendor at some point during the night. The general Springshare site \u2014 springshare.com \u2014 and all of its domains are now loading. Thank you for your patience! 2024-06-10 3:45 PM ET: Our website vendor is still working to resolve the issue that took down so\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2848\/2024-04-05-11-30-am-us-region-issues-with-logging-into-libapps-dashboard-resolved\">2024-04-05 11:30 AM - US Region - Issues with Logging into LibApps Dashboard - RESOLVED<\/a>\n<p>2024-04-05 11:30 AM - US Region: We've noticed a problem with some users encountering difficulties accessing the LibApps dashboard and potentially other Springy products. Please attempt to resolve this by clearing your browser's cookies and attempting to log in again. Our developers are investigating the issue, so there\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2772\/2024-03-21-8-00-am-et-accessing-springy-resources-eu-au-regions-resolved\">2024-03-21 8:00 AM ET - Accessing Springy Resources - EU\/AU regions - RESOLVED<\/a>\n<p>8:00 AM ET - Accessing Springy Documentation\/Resources - EU\/AU regions - There is an issue with validating LibApps login cookies for EU\/AU clients that is preventing access to our documentation and other resources. Our developers are currently working on a fix. We will update you as soon as we have more information. Users\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2722\/3-11-2024-springshare-lounge-libapps-access-and-patron-point-category-updates-are-completed\">3.11.2024 - Springshare Lounge LibApps Access and Patron Point Category Updates are Completed<\/a>\n<p>Hi Springshare Lounge Community, Thank you for your patience while we made updates to the Springshare Lounge this morning! The following updates have been made: \ud83d\udcabLibApps Access -\u00a0To sign into the Springshare Lounge, an active LibApps login needs to be present in your browser. \ud83c\udfe1Homepage and Announcements category remain\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2713\/springshare-lounge-updates-libapps-access-and-patron-point-march-11-8-30-am-to-12-30pm-et\">Springshare Lounge Updates: LibApps Access and Patron Point - March 11 - 8:30 AM to 12:30PM ET<\/a>\n<p>Hello Springshare Community \u2014 we have exciting news to share! \ud83c\udf89 Springshare Lounge + LibApps Access As announced in previous operational emails to LibApps users, and in our Lounge News Post here, the Springshare Lounge will be put behind LibApps access on Monday, March 11th. To apply those updates, access to the\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2702\/2024-03-06-libwizard-email-service-alert-resolved\">2024-03-06 - LibWizard Email Service Alert - RESOLVED<\/a>\n<p>2024-03-06 3:30 PM ET - LibWizard Email Service Alert - All Regions - We are aware of an issue with the email notifications not being sent. Our developers are working on fixing this issue as soon as we can, and we will update this post once we have an update on when the fix will be released. 2024-03-07 11:00 AM ET - The\u2026<\/p>\n<\/li>\n<\/ul>\n <div><a href=\"https:\/\/lounge.springshare.com\/discussions\">View All Discussions<\/a><\/div>\n <\/div><\/div><div class='sectionItem'><div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>Springshare Blog<\/h2> <\/div>\n <ul class=\"linkList\">\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/27\/tales-from-the-co-op-november-exchanges\/\">Tales From the Co-Op: November Exchanges<\/a>\n<p>The newest edition of Tales From the Co-Op is here! If you missed the most recent post in this series, be sure to catch up with the October Exchanges. It's that time of the year where we like to take inventory of what we're grateful for and think about where we find fulfillment. We know\u2026\u00a0Read More \u00bbTales From the Co-Op: November Exchanges<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/25\/end-of-year-prep-and-springshare-holiday-schedule\/\">End of Year Prep and Springshare Holiday Schedule<\/a>\n<p>We know that many of you are busy wrapping up the semester and planning for upcoming holiday closures. You're figuring out how best to communicate schedule changes to your patrons, accommodate staff time off, and update your hours and availability for 2025. Don't fret - Springshare has you covered! 'Tis the Season for Changing Schedules\u2026\u00a0Read More \u00bbEnd of Year Prep and Springshare Holiday Schedule<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/21\/libcal-the-most-popular-event-ticketing-and-kit-management-software-for-libraries\/\">LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries<\/a>\n<p>LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries are a launchpad for activities\u2014onsite and online events, one-on-one appointments, community reading initiatives, exam study nights, cake pan lending, author visits, and so much more! LibCal offers the tools to manage the\u2026\u00a0Read More \u00bbLibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/19\/learning-lab-boosting-survey-engagement-with-sms\/\">Learning Lab: Boosting Survey Engagement with SMS<\/a>\n<p>Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics\u2026\u00a0Read More \u00bbLearning Lab: Boosting Survey Engagement with SMS<\/p>\n<\/li>\n<\/ul>\n <div><a href=\"https:\/\/blog.springshare.com\/\">View All<\/a><\/div>\n <\/div><\/div><\/div><\/section>","$reactComponent":"SectionOneColumn","$reactProps":{"children":[{"$reactComponent":"DiscussionsWidget","$seoContent":"<div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>All Recent Discussions<\/h2> <\/div>\n <ul class=\"linkList\">\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3809\/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024\">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024<\/a>\n<p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3757\/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved\">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED<\/a>\n<p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. The problem was limited to access to Patron Point\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3470\/2024-08-30-10-30am-et-springshare-support-receiving-email-address-issues-resolved\">2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED<\/a>\n<p>2024-08-30 10:30AM ET - The Springshare Support receiving address\u00a0support@springshare.com\u00a0encountered a configuration issue at approximately 10:30PM ET yesterday. This issue is resolved, and we are receiving emailed support requests normally. If you received an email bounceback during the time period described, you can now\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3452\/2024-08-27-12-00-pm-et-us-region-libauth-servers-are-currently-experiencing-issues-resolved\">2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED<\/a>\n<p>2024-08-27 12:00 PM ET - US Region - Our LibAuth servers are currently experiencing some slowdown issues. Some users might get timeouts when trying to sign in via your SSO portal, view most Lounge posts, or any Springy Resources that involve a login. \ud83d\ude2d 2024-08-27 2:00 PM ET - US Region \u2014 Our developers are still working on\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3122\/6-10-24-springshare-information-sites-down-resolved\">6\/10\/24 Springshare Information Sites Down -- RESOLVED<\/a>\n<p>2024-06-11 8:34 AM ET: The issue with our websites was fixed by our vendor at some point during the night. The general Springshare site \u2014 springshare.com \u2014 and all of its domains are now loading. Thank you for your patience! 2024-06-10 3:45 PM ET: Our website vendor is still working to resolve the issue that took down so\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2848\/2024-04-05-11-30-am-us-region-issues-with-logging-into-libapps-dashboard-resolved\">2024-04-05 11:30 AM - US Region - Issues with Logging into LibApps Dashboard - RESOLVED<\/a>\n<p>2024-04-05 11:30 AM - US Region: We've noticed a problem with some users encountering difficulties accessing the LibApps dashboard and potentially other Springy products. Please attempt to resolve this by clearing your browser's cookies and attempting to log in again. Our developers are investigating the issue, so there\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2772\/2024-03-21-8-00-am-et-accessing-springy-resources-eu-au-regions-resolved\">2024-03-21 8:00 AM ET - Accessing Springy Resources - EU\/AU regions - RESOLVED<\/a>\n<p>8:00 AM ET - Accessing Springy Documentation\/Resources - EU\/AU regions - There is an issue with validating LibApps login cookies for EU\/AU clients that is preventing access to our documentation and other resources. Our developers are currently working on a fix. We will update you as soon as we have more information. Users\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2722\/3-11-2024-springshare-lounge-libapps-access-and-patron-point-category-updates-are-completed\">3.11.2024 - Springshare Lounge LibApps Access and Patron Point Category Updates are Completed<\/a>\n<p>Hi Springshare Lounge Community, Thank you for your patience while we made updates to the Springshare Lounge this morning! The following updates have been made: \ud83d\udcabLibApps Access -\u00a0To sign into the Springshare Lounge, an active LibApps login needs to be present in your browser. \ud83c\udfe1Homepage and Announcements category remain\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2713\/springshare-lounge-updates-libapps-access-and-patron-point-march-11-8-30-am-to-12-30pm-et\">Springshare Lounge Updates: LibApps Access and Patron Point - March 11 - 8:30 AM to 12:30PM ET<\/a>\n<p>Hello Springshare Community \u2014 we have exciting news to share! \ud83c\udf89 Springshare Lounge + LibApps Access As announced in previous operational emails to LibApps users, and in our Lounge News Post here, the Springshare Lounge will be put behind LibApps access on Monday, March 11th. 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Our developers are working on fixing this issue as soon as we can, and we will update this post once we have an update on when the fix will be released. 2024-03-07 11:00 AM ET - The\u2026<\/p>\n<\/li>\n<\/ul>\n <div><a href=\"https:\/\/lounge.springshare.com\/discussions\">View All Discussions<\/a><\/div>\n <\/div>","$reactProps":{"apiParams":{"featuredImage":false,"filter":"none","includeChildCategories":true,"followed":false,"sort":"-dateLastComment","slotType":"a","limit":10,"expand":["all","-body"],"excludeHiddenCategories":true},"discussions":[{"discussionID":3809,"type":"discussion","name":"Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024","excerpt":"Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. 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If you missed the most recent post in this series, be sure to catch up with the October Exchanges. It's that time of the year where we like to take inventory of what we're grateful for and think about where we find fulfillment. We know\u2026\u00a0Read More \u00bbTales From the Co-Op: November Exchanges<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/25\/end-of-year-prep-and-springshare-holiday-schedule\/\">End of Year Prep and Springshare Holiday Schedule<\/a>\n<p>We know that many of you are busy wrapping up the semester and planning for upcoming holiday closures. You're figuring out how best to communicate schedule changes to your patrons, accommodate staff time off, and update your hours and availability for 2025. Don't fret - Springshare has you covered! 'Tis the Season for Changing Schedules\u2026\u00a0Read More \u00bbEnd of Year Prep and Springshare Holiday Schedule<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/21\/libcal-the-most-popular-event-ticketing-and-kit-management-software-for-libraries\/\">LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries<\/a>\n<p>LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries are a launchpad for activities\u2014onsite and online events, one-on-one appointments, community reading initiatives, exam study nights, cake pan lending, author visits, and so much more! LibCal offers the tools to manage the\u2026\u00a0Read More \u00bbLibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/19\/learning-lab-boosting-survey-engagement-with-sms\/\">Learning Lab: Boosting Survey Engagement with SMS<\/a>\n<p>Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics\u2026\u00a0Read More \u00bbLearning Lab: Boosting Survey Engagement with SMS<\/p>\n<\/li>\n<\/ul>\n <div><a href=\"https:\/\/blog.springshare.com\/\">View All<\/a><\/div>\n <\/div>","$reactProps":{"titleType":"none","title":"Springshare Blog","descriptionType":"none","apiParams":{"feedUrl":"https:\/\/blog.springshare.com\/feed\/","fallbackImageUrl":"https:\/\/us.v-cdn.net\/6032264\/uploads\/FJFTMB252M21\/fallback.jpg","limit":4},"containerOptions":{"borderType":"none","headerAlignment":"left","visualBackgroundType":"inner","viewAll":{"showViewAll":true,"to":"https:\/\/blog.springshare.com\/","position":"bottom"}},"itemData":[{"to":"https:\/\/blog.springshare.com\/2024\/11\/27\/tales-from-the-co-op-november-exchanges\/","name":"Tales From the Co-Op: November Exchanges","imageUrl":"https:\/\/d2jv02qf7xgjwx.cloudfront.net\/accounts\/348331\/images\/Tales_from_the_Co-Op__600_x_300_.png","description":"The newest edition of Tales From the Co-Op is here! If you missed the most recent post in this series, be sure to catch up with the October Exchanges. It's that time of the year where we like to take inventory of what we're grateful for and think about where we find fulfillment. We know\u2026\u00a0Read More \u00bbTales From the Co-Op: November Exchanges"},{"to":"https:\/\/blog.springshare.com\/2024\/11\/25\/end-of-year-prep-and-springshare-holiday-schedule\/","name":"End of Year Prep and Springshare Holiday Schedule","imageUrl":"https:\/\/d2jv02qf7xgjwx.cloudfront.net\/accounts\/348783\/images\/Turkey_i.png","description":"We know that many of you are busy wrapping up the semester and planning for upcoming holiday closures. You're figuring out how best to communicate schedule changes to your patrons, accommodate staff time off, and update your hours and availability for 2025. Don't fret - Springshare has you covered! 'Tis the Season for Changing Schedules\u2026\u00a0Read More \u00bbEnd of Year Prep and Springshare Holiday Schedule"},{"to":"https:\/\/blog.springshare.com\/2024\/11\/21\/libcal-the-most-popular-event-ticketing-and-kit-management-software-for-libraries\/","name":"LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries","imageUrl":"https:\/\/d2jv02qf7xgjwx.cloudfront.net\/accounts\/413450\/images\/LibCal_Event_Calendar_Wide.png","description":"LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries are a launchpad for activities\u2014onsite and online events, one-on-one appointments, community reading initiatives, exam study nights, cake pan lending, author visits, and so much more! LibCal offers the tools to manage the\u2026\u00a0Read More \u00bbLibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries"},{"to":"https:\/\/blog.springshare.com\/2024\/11\/19\/learning-lab-boosting-survey-engagement-with-sms\/","name":"Learning Lab: Boosting Survey Engagement with SMS","imageUrl":"https:\/\/d2jv02qf7xgjwx.cloudfront.net\/accounts\/413450\/images\/2024.12_Learning_Lab_Boosting_Survey_Engagement__1_.png","description":"Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics\u2026\u00a0Read More \u00bbLearning Lab: Boosting Survey Engagement with SMS"}]}}],"isNarrow":false}}],"seo":{"htmlContents":"<section><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode=\"open\">\n<style>.banner-container {background-image: linear-gradient( rgba(0, 0, 0, 0.2), rgba(0, 0, 0, 0.2)),url('https:\/\/us.v-cdn.net\/6032312\/uploads\/XEEQOB4HNKHC\/lounge-banner-283-29.png'); justify-content: center; background-size: 50%; background-position:0% 25%;background-repeat: no-repeat;display: flex;height: max-content;}\r\n.text-overlay {height:100%;width:100%;max-width:1152px; display:flex; flex-direction:row; margin:10px 0}\r\n.banner-left {display:flex; flex-direction:column; justify-content: center;}\r\n.banner-left h1 {position:relative;font-family:'Dazzed';color:white; font-size:42px;line-height:1em;}\r\n.banner-gettingstarted, .banner-featurerequests {padding: 30px 10px 60px 15px;\r\n width: 50%;\r\n display: flex;\r\n flex-direction: column;\r\n justify-content: flex-start;\r\n flex-wrap: nowrap;} \r\n.banner-gettingstarted {border-right:1px solid #ededed}\r\n.banner-gettingstarted h2, .banner-featurerequests h2 {font-family: 'Dazzed';color:#000} \r\n.banner-gettingstarted p, .banner-featurerequests p {font-size: 20px;color:#000;}\r\n.banner-gettingstarted a, .banner-featurerequests a {font-size: 20px;color:#000;font-weight:700;text-decoration:none;display:flex;padding-top:5px}\r\n.banner-gettingstarted a:before, a:before {content:url(\"https:\/\/libapps.s3.amazonaws.com\/accounts\/269427\/images\/users-alt.png\");margin-right:10px;margin-top:-5px}\r\n .banner-featurerequests a:before {content:url(\"https:\/\/libapps.s3.amazonaws.com\/accounts\/269427\/images\/megaphone.png\");margin-right:10px;margin-top:-5px} \r\n.banner-gettingstarted a:after, .banner-featurerequests a:after {content: \"\";background-image: url(\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' width='26' height='26' viewBox='0 0 26 28'%3E%3Cpath d='M12 17a.999.999 0 01-.707-1.707L13.586 13l-2.293-2.293a.999.999 0 111.414-1.414l3 3a.999.999 0 010 1.414l-3 3A.997.997 0 0112 17z'%3E%3C\/path%3E%3C\/svg%3E\");\r\nheight: 26px;margin-top: -1px; width: 26px;background-repeat: no-repeat;}\r\n.banner-gettingstarted a:hover, .banner-featurerequests a:hover {color:#0014a0}\r\n.banner-search {height: 60px;background-color: #f8f8f8;padding: 20px 0 10px 0;}\r\n\r\n\r\n@media screen and (max-width:991px){\r\n .banner-container, .text-overlay {flex-direction: column; height:max-content; width:100%;}\r\n .banner-container {background-size: 100%;background-position: 45% 0%;}\r\n .banner-left, .banner-right {width: 100%} \r\n .banner-left {flex-direction:row;justify-content: center;text-align: center}\r\n .banner-right {display:flex;flex-direction:row; max-width: 100%;}\r\n .banner-gettingstarted, .banner-featurerequests {width:50%; background-color:white; padding:15px 20px}\r\n .banner-gettingstarted p, .banner-featurerequests p {padding:0; margin:5px 0 20px 0}\r\n .banner-gettingstarted a:before, .banner-featurerequests a:before {content: \"\"; margin:0}\r\n}\r\n\r\n@media screen and (min-width:992px){\r\n .banner-left, .banner-right {width: 50%;display:flex;} \r\n .banner-left h1 {padding-left:20px}\r\n .banner-search #searchbox {display: flex;flex-direction: row; margin:auto;max-width:800px}\r\n .banner-gettingstarted p, .banner-featurerequests p {font-size: 16px;color:#000; padding:0;margin:0 auto 30px auto}\r\n\r\n<\/style>\r\n <div class=\"mainHome-hero-banner\">\r\n <div class=\"banner-container\">\r\n <div class=\"text-overlay\">\r\n <div class=\"banner-left\"> \r\n <h1 class=\"welcome-text\">Welcome to the <br> Springshare Lounge<\/h1>\r\n <\/div>\r\n <div class=\"banner-right\">\r\n <div class=\"banner-gettingstarted\">\r\n <h2>Getting Started<\/h2>\r\n <p>Learn how to navigate the Springshare Lounge and use its features like a pro!<\/p>\r\n <a href=\"https:\/\/lounge.springshare.com\/categories\/getting-started\">Getting started<\/a>\r\n <\/div>\r\n <div class=\"banner-featurerequests\">\r\n <h2>Feature Requests<\/h2>\r\n <p>Got an idea? Request it here! Find out what others have suggested and vote on new Springy features!<\/p>\r\n <a href=\"https:\/\/lounge.springshare.com\/categories\/feature-requests\">Feature Requests<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/div>\r\n<hr>\r\n\n<\/template><\/div><\/div><\/section><section><\/section><section><\/section><section><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode=\"open\">\n<style>.CasualMessage {\r\npadding: 20px;\r\nfont-weight: bold;\r\nfont-size: 16px;\r\nbackground-color: #e6f4fb;\r\nborder-color: #0291db;\r\nborder-radius: 5px 5px 5px 5px;\r\nwidth: 80%;\r\nmargin-left: 5%;\r\n}\r\n.InfoMessage {\r\npadding: 20px;\r\nfont-weight: bold;\r\nfont-size: 16px;\r\nbackground-color: #fdd8c3;\r\nborder-color: #fa6032;\r\nborder-radius: 5px 5px 5px 5px;\r\nwidth: 80%;\r\nmargin-left: 5%;\r\n}\r\n.FeedbackMessage {\r\npadding: 20px;\r\nfont-weight: bold;\r\nfont-size: 16px;\r\nbackground-color: #e6f4fb;\r\nborder-color: #0291db;\r\nborder-radius: 5px 5px 5px 5px;\r\nwidth: 80%;\r\nmargin-left: 5%;\r\n}<\/style><div class=\"FeedbackMessage\">Have some feedback for the Lounge? Let us know in our <a href=\"https:\/\/support.libwizard.com\/f\/lounge-survey\">Springshare Lounge Feedback Survey here<\/a>!\r\n<\/div>\r\n<div class=\"InfoMessage\">Important Notice - All Regions - LibAuth servers will undergo maintenance from November 25th to 29th. No changes are required, and there is no expected downtime. <a href=\"https:\/\/lounge.springshare.com\/discussion\/3809\/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024\">Please see this post for more information.<\/a><\/div>\r\n\r\n\n<\/template><\/div><\/div><\/section><section><\/section><section><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode=\"open\">\n<style>\r\n\r\nform#loungesrch {\r\nfont-family: 'Open Sans', sans-serif;\r\n}\r\nform#loungesrch>.loungesrch-input {\r\nwidth: 85%;\r\nheight: 45px;\r\nborder: 1px solid #014E80;\r\nborder-radius: 5px 0px 0px 5px;\r\nfont-style: italic;\r\nfont-size: 16px;\r\n}\r\nform#loungesrch>.lsrchbutton {\r\nheight: 49px;\r\nwidth: 10%;\r\nfont-weight: bold;\r\nborder-radius: 0px 5px 5px 0px;\r\nbackground-color: #014E80;\r\ncolor: white;\r\nborder: 1px solid #014E80;\r\nfont-size: 16px;\r\n}\r\n\r\n@media screen and (max-width: 760px) {\r\nform#loungesrch>.loungesrch-input {\r\nwidth: 50%;\r\n}\r\n#lounge-search1 {\r\ntext-align: center;\r\nmargin: auto;\r\n}\r\n.loungesrch-input::placeholder {\r\ncolor: transparent;\r\n}\r\n}\r\n<\/style><div id=\"lounge-search1\">\r\n<form id=\"loungesrch\" method=\"get\" action=\"https:\/\/lounge.springshare.com\/search?domain=discussions\">\r\n<input type=\"text\" class=\"loungesrch-input\" name=\"query\" size=\"21\" maxlength=\"120\" placeholder=\"Have a question? Search the Springshare Lounge!\"><input type=\"submit\" value=\"Search\" class=\"lsrchbutton\">\r\n<\/form>\r\n<\/div>\r\n\n<\/template><\/div><\/div><\/section><section>\n<div class=\"seoSectionRow seoBreadcrumbs\"><\/div>\n<div class=\"seoSectionColumn\"><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode=\"open\">\n<style>#api_upc_cid8314_iid4247 ul>li {\r\nmargin: 10px;\r\nborder-bottom: 1px solid #DDDEE0;\r\n}\r\n\r\n#api_upc_cid8314_iid4247 ul>li>a {\r\nfont-weight: bold;\r\n}\r\n.s-lc-ea-h3::before {\r\ncontent: \"Training: \";\r\n}\r\n#api_upc_cid8314_iid4247>ul {\r\npadding-bottom: 10px;\r\n}\r\n<\/style><script src=\"https:\/\/calendar.springshare.com\/api_events.php?m=upc&cid=8314&audience=&c=&d=&l=5&simple=ul_date&context=object&format=js\"><\/script>\r\n<div id=\"api_upc_cid8314_iid4247\"><\/div>\r\n\r\n\n<\/template><\/div><\/div><\/div>\n<div class=\"seoSectionColumn mainColumn\"><div class='seoSectionPiece'><div class='sectionItem'><div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>Recent Discussions<\/h2> <\/div>\n <ul class=\"linkList\">\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3809\/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024\">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024<\/a>\n<p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3757\/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved\">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED<\/a>\n<p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. The problem was limited to access to Patron Point\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3470\/2024-08-30-10-30am-et-springshare-support-receiving-email-address-issues-resolved\">2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED<\/a>\n<p>2024-08-30 10:30AM ET - The Springshare Support receiving address\u00a0support@springshare.com\u00a0encountered a configuration issue at approximately 10:30PM ET yesterday. This issue is resolved, and we are receiving emailed support requests normally. If you received an email bounceback during the time period described, you can now\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3452\/2024-08-27-12-00-pm-et-us-region-libauth-servers-are-currently-experiencing-issues-resolved\">2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED<\/a>\n<p>2024-08-27 12:00 PM ET - US Region - Our LibAuth servers are currently experiencing some slowdown issues. Some users might get timeouts when trying to sign in via your SSO portal, view most Lounge posts, or any Springy Resources that involve a login. \ud83d\ude2d 2024-08-27 2:00 PM ET - US Region \u2014 Our developers are still working on\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3122\/6-10-24-springshare-information-sites-down-resolved\">6\/10\/24 Springshare Information Sites Down -- RESOLVED<\/a>\n<p>2024-06-11 8:34 AM ET: The issue with our websites was fixed by our vendor at some point during the night. The general Springshare site \u2014 springshare.com \u2014 and all of its domains are now loading. Thank you for your patience! 2024-06-10 3:45 PM ET: Our website vendor is still working to resolve the issue that took down so\u2026<\/p>\n<\/li>\n<\/ul>\n <\/div><div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>Announced Discussions<\/h2> <\/div>\n <ul class=\"linkList\">\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3809\/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024\">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024<\/a>\n<p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes\u2026<\/p>\n<\/li>\n<\/ul>\n <\/div><div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>Newest Ideas<\/h2> <\/div>\n <ul class=\"linkList\">\n<\/ul>\n <\/div><\/div><\/div><\/div>\n<div class=\"seoSectionColumn\"><div class='seoSectionPiece'><div class='sectionItem'><div class=\"pageBox\">\n <ul class=\"linkList\">\n<\/ul>\n <\/div><\/div><\/div><\/div>\n<\/section><section><div class='seoSectionPiece'><div class='sectionItem'><div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>All Recent Discussions<\/h2> <\/div>\n <ul class=\"linkList\">\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3809\/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024\">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024<\/a>\n<p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3757\/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved\">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED<\/a>\n<p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. The problem was limited to access to Patron Point\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3470\/2024-08-30-10-30am-et-springshare-support-receiving-email-address-issues-resolved\">2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED<\/a>\n<p>2024-08-30 10:30AM ET - The Springshare Support receiving address\u00a0support@springshare.com\u00a0encountered a configuration issue at approximately 10:30PM ET yesterday. This issue is resolved, and we are receiving emailed support requests normally. If you received an email bounceback during the time period described, you can now\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3452\/2024-08-27-12-00-pm-et-us-region-libauth-servers-are-currently-experiencing-issues-resolved\">2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED<\/a>\n<p>2024-08-27 12:00 PM ET - US Region - Our LibAuth servers are currently experiencing some slowdown issues. Some users might get timeouts when trying to sign in via your SSO portal, view most Lounge posts, or any Springy Resources that involve a login. \ud83d\ude2d 2024-08-27 2:00 PM ET - US Region \u2014 Our developers are still working on\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/3122\/6-10-24-springshare-information-sites-down-resolved\">6\/10\/24 Springshare Information Sites Down -- RESOLVED<\/a>\n<p>2024-06-11 8:34 AM ET: The issue with our websites was fixed by our vendor at some point during the night. The general Springshare site \u2014 springshare.com \u2014 and all of its domains are now loading. Thank you for your patience! 2024-06-10 3:45 PM ET: Our website vendor is still working to resolve the issue that took down so\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2848\/2024-04-05-11-30-am-us-region-issues-with-logging-into-libapps-dashboard-resolved\">2024-04-05 11:30 AM - US Region - Issues with Logging into LibApps Dashboard - RESOLVED<\/a>\n<p>2024-04-05 11:30 AM - US Region: We've noticed a problem with some users encountering difficulties accessing the LibApps dashboard and potentially other Springy products. Please attempt to resolve this by clearing your browser's cookies and attempting to log in again. Our developers are investigating the issue, so there\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2772\/2024-03-21-8-00-am-et-accessing-springy-resources-eu-au-regions-resolved\">2024-03-21 8:00 AM ET - Accessing Springy Resources - EU\/AU regions - RESOLVED<\/a>\n<p>8:00 AM ET - Accessing Springy Documentation\/Resources - EU\/AU regions - There is an issue with validating LibApps login cookies for EU\/AU clients that is preventing access to our documentation and other resources. Our developers are currently working on a fix. We will update you as soon as we have more information. Users\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2722\/3-11-2024-springshare-lounge-libapps-access-and-patron-point-category-updates-are-completed\">3.11.2024 - Springshare Lounge LibApps Access and Patron Point Category Updates are Completed<\/a>\n<p>Hi Springshare Lounge Community, Thank you for your patience while we made updates to the Springshare Lounge this morning! The following updates have been made: \ud83d\udcabLibApps Access -\u00a0To sign into the Springshare Lounge, an active LibApps login needs to be present in your browser. \ud83c\udfe1Homepage and Announcements category remain\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2713\/springshare-lounge-updates-libapps-access-and-patron-point-march-11-8-30-am-to-12-30pm-et\">Springshare Lounge Updates: LibApps Access and Patron Point - March 11 - 8:30 AM to 12:30PM ET<\/a>\n<p>Hello Springshare Community \u2014 we have exciting news to share! \ud83c\udf89 Springshare Lounge + LibApps Access As announced in previous operational emails to LibApps users, and in our Lounge News Post here, the Springshare Lounge will be put behind LibApps access on Monday, March 11th. To apply those updates, access to the\u2026<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/lounge.springshare.com\/discussion\/2702\/2024-03-06-libwizard-email-service-alert-resolved\">2024-03-06 - LibWizard Email Service Alert - RESOLVED<\/a>\n<p>2024-03-06 3:30 PM ET - LibWizard Email Service Alert - All Regions - We are aware of an issue with the email notifications not being sent. Our developers are working on fixing this issue as soon as we can, and we will update this post once we have an update on when the fix will be released. 2024-03-07 11:00 AM ET - The\u2026<\/p>\n<\/li>\n<\/ul>\n <div><a href=\"https:\/\/lounge.springshare.com\/discussions\">View All Discussions<\/a><\/div>\n <\/div><\/div><div class='sectionItem'><div class=\"pageBox\">\n <div class=\"pageHeadingBox\">\n <h2>Springshare Blog<\/h2> <\/div>\n <ul class=\"linkList\">\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/27\/tales-from-the-co-op-november-exchanges\/\">Tales From the Co-Op: November Exchanges<\/a>\n<p>The newest edition of Tales From the Co-Op is here! If you missed the most recent post in this series, be sure to catch up with the October Exchanges. It's that time of the year where we like to take inventory of what we're grateful for and think about where we find fulfillment. We know\u2026\u00a0Read More \u00bbTales From the Co-Op: November Exchanges<\/p>\n<\/li>\n<li>\n<a href=\"https:\/\/blog.springshare.com\/2024\/11\/25\/end-of-year-prep-and-springshare-holiday-schedule\/\">End of Year Prep and Springshare Holiday Schedule<\/a>\n<p>We know that many of you are busy wrapping up the semester and planning for upcoming holiday closures. You're figuring out how best to communicate schedule changes to your patrons, accommodate staff time off, and update your hours and availability for 2025. Don't fret - Springshare has you covered! 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U+1F4B9, U+1F4BB, U+1F4BF, U+1F4C8-1F4CB, U+1F4D6, U+1F4DA, U+1F4DF, U+1F4E3-1F4E6, U+1F4EA-1F4ED, U+1F4F7, U+1F4F9-1F4FB, U+1F4FD-1F4FE, U+1F503, U+1F507-1F50B, U+1F50D, U+1F512-1F513, U+1F53E-1F54A, U+1F54F-1F579, U+1F57B-1F594, U+1F597-1F5A3, U+1F5A5-1F5FA, U+1F610, U+1F650-1F67F, U+1F687, U+1F68D, U+1F691, U+1F694, U+1F698, U+1F6AD, U+1F6B2, U+1F6B9-1F6BA, U+1F6BC, U+1F6C6-1F6CB, U+1F6CD-1F6CF, U+1F6D3-1F6D7, U+1F6E0-1F6EA, U+1F6F0-1F6F3, U+1F6F7-1F6FC, U+1F700-1F7FF, U+1F800-1F80B, U+1F810-1F847, U+1F850-1F859, U+1F860-1F887, U+1F890-1F8AD, U+1F8B0-1F8B1, U+1F93B, U+1F946, U+1F984, U+1F996, U+1F9E9, U+1FA00-1FA6F, U+1FA70-1FA74, U+1FA78-1FA7A, U+1FA80-1FA86, U+1FA90-1FAA8, U+1FAB0-1FAB6, U+1FAC0-1FAC2, U+1FAD0-1FAD6, U+1FB00-1FBFF; } /* vietnamese */ @font-face { font-family: 'Open Sans'; font-style: italic; font-weight: 700; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWtk6FxZCJgvAQ.woff2) format('woff2'); unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1, U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329, U+1EA0-1EF9, U+20AB; } /* latin-ext */ @font-face { font-family: 'Open Sans'; font-style: italic; font-weight: 700; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWt06FxZCJgvAQ.woff2) format('woff2'); unicode-range: U+0100-02AF, U+0304, U+0308, U+0329, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF; } /* latin */ @font-face { font-family: 'Open Sans'; font-style: italic; font-weight: 700; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWuU6FxZCJgg.woff2) format('woff2'); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; } /* cyrillic-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSKmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F; } /* cyrillic */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSumu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116; } /* greek-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSOmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+1F00-1FFF; } /* greek */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSymu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0370-03FF; } /* hebrew */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS2mu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0590-05FF, U+200C-2010, U+20AA, U+25CC, U+FB1D-FB4F; } /* math */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTVOmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0302-0303, U+0305, U+0307-0308, U+0330, U+0391-03A1, U+03A3-03A9, U+03B1-03C9, U+03D1, U+03D5-03D6, U+03F0-03F1, U+03F4-03F5, U+2034-2037, U+2057, U+20D0-20DC, U+20E1, U+20E5-20EF, U+2102, U+210A-210E, U+2110-2112, U+2115, U+2119-211D, U+2124, U+2128, U+212C-212D, U+212F-2131, U+2133-2138, U+213C-2140, U+2145-2149, U+2190, U+2192, U+2194-21AE, U+21B0-21E5, U+21F1-21F2, U+21F4-2211, U+2213-2214, U+2216-22FF, U+2308-230B, U+2310, U+2319, U+231C-2321, U+2336-237A, U+237C, U+2395, U+239B-23B6, U+23D0, U+23DC-23E1, U+2474-2475, U+25AF, U+25B3, U+25B7, U+25BD, U+25C1, U+25CA, U+25CC, U+25FB, U+266D-266F, U+27C0-27FF, U+2900-2AFF, U+2B0E-2B11, U+2B30-2B4C, U+2BFE, U+FF5B, U+FF5D, U+1D400-1D7FF, U+1EE00-1EEFF; } /* symbols */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTUGmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0001-000C, U+000E-001F, U+007F-009F, U+20DD-20E0, U+20E2-20E4, U+2150-218F, U+2190, U+2192, U+2194-2199, U+21AF, U+21E6-21F0, U+21F3, U+2218-2219, U+2299, U+22C4-22C6, U+2300-243F, U+2440-244A, U+2460-24FF, U+25A0-27BF, U+2800-28FF, U+2921-2922, U+2981, U+29BF, U+29EB, U+2B00-2BFF, U+4DC0-4DFF, U+FFF9-FFFB, U+10140-1018E, U+10190-1019C, U+101A0, U+101D0-101FD, U+102E0-102FB, U+10E60-10E7E, U+1D2E0-1D37F, U+1F000-1F0FF, U+1F100-1F10C, U+1F110-1F16C, U+1F170-1F190, U+1F19B-1F1AC, U+1F30D-1F30F, U+1F315, U+1F31C, U+1F31E, U+1F320-1F32C, U+1F336, U+1F378, U+1F37D, U+1F382, U+1F393-1F39F, U+1F3A7-1F3A8, U+1F3AC-1F3AF, U+1F3C2, U+1F3C4-1F3C6, U+1F3CA-1F3CE, U+1F3D4-1F3E0, U+1F3ED, U+1F3F1-1F3F3, U+1F3F5-1F3F7, U+1F408, U+1F415, U+1F41F, U+1F426, U+1F43F, U+1F441-1F442, U+1F444, U+1F446-1F449, U+1F44C-1F44E, U+1F453, U+1F46A, U+1F47D, U+1F4A3, U+1F4B0, U+1F4B3, U+1F4B9, U+1F4BB, U+1F4BF, U+1F4C8-1F4CB, U+1F4D6, U+1F4DA, U+1F4DF, U+1F4E3-1F4E6, U+1F4EA-1F4ED, U+1F4F7, U+1F4F9-1F4FB, U+1F4FD-1F4FE, U+1F503, U+1F507-1F50B, U+1F50D, U+1F512-1F513, U+1F53E-1F54A, U+1F54F-1F579, U+1F57B-1F594, U+1F597-1F5A3, U+1F5A5-1F5FA, U+1F610, U+1F650-1F67F, U+1F687, U+1F68D, U+1F691, U+1F694, U+1F698, U+1F6AD, U+1F6B2, U+1F6B9-1F6BA, U+1F6BC, U+1F6C6-1F6CB, U+1F6CD-1F6CF, U+1F6D3-1F6D7, U+1F6E0-1F6EA, U+1F6F0-1F6F3, U+1F6F7-1F6FC, U+1F700-1F7FF, U+1F800-1F80B, U+1F810-1F847, U+1F850-1F859, U+1F860-1F887, U+1F890-1F8AD, U+1F8B0-1F8B1, U+1F93B, U+1F946, U+1F984, U+1F996, U+1F9E9, U+1FA00-1FA6F, U+1FA70-1FA74, U+1FA78-1FA7A, U+1FA80-1FA86, U+1FA90-1FAA8, U+1FAB0-1FAB6, U+1FAC0-1FAC2, U+1FAD0-1FAD6, U+1FB00-1FBFF; } /* vietnamese */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSCmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1, U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329, U+1EA0-1EF9, U+20AB; } /* latin-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSGmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0100-02AF, U+0304, U+0308, U+0329, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF; } /* latin */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 400; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-mu0SC55I.woff2) format('woff2'); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; } /* cyrillic-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSKmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F; } /* cyrillic */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSumu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116; } /* greek-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSOmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+1F00-1FFF; } /* greek */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSymu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0370-03FF; } /* hebrew */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS2mu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0590-05FF, U+200C-2010, U+20AA, U+25CC, U+FB1D-FB4F; } /* math */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTVOmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0302-0303, U+0305, U+0307-0308, U+0330, U+0391-03A1, U+03A3-03A9, U+03B1-03C9, U+03D1, U+03D5-03D6, U+03F0-03F1, U+03F4-03F5, U+2034-2037, U+2057, U+20D0-20DC, U+20E1, U+20E5-20EF, U+2102, U+210A-210E, U+2110-2112, U+2115, U+2119-211D, U+2124, U+2128, U+212C-212D, U+212F-2131, U+2133-2138, U+213C-2140, U+2145-2149, U+2190, U+2192, U+2194-21AE, U+21B0-21E5, U+21F1-21F2, U+21F4-2211, U+2213-2214, U+2216-22FF, U+2308-230B, U+2310, U+2319, U+231C-2321, U+2336-237A, U+237C, U+2395, U+239B-23B6, U+23D0, U+23DC-23E1, U+2474-2475, U+25AF, U+25B3, U+25B7, U+25BD, U+25C1, U+25CA, U+25CC, U+25FB, U+266D-266F, U+27C0-27FF, U+2900-2AFF, U+2B0E-2B11, U+2B30-2B4C, U+2BFE, U+FF5B, U+FF5D, U+1D400-1D7FF, U+1EE00-1EEFF; } /* symbols */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTUGmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0001-000C, U+000E-001F, U+007F-009F, U+20DD-20E0, U+20E2-20E4, U+2150-218F, U+2190, U+2192, U+2194-2199, U+21AF, U+21E6-21F0, U+21F3, U+2218-2219, U+2299, U+22C4-22C6, U+2300-243F, U+2440-244A, U+2460-24FF, U+25A0-27BF, U+2800-28FF, U+2921-2922, U+2981, U+29BF, U+29EB, U+2B00-2BFF, U+4DC0-4DFF, U+FFF9-FFFB, U+10140-1018E, U+10190-1019C, U+101A0, U+101D0-101FD, U+102E0-102FB, U+10E60-10E7E, U+1D2E0-1D37F, U+1F000-1F0FF, U+1F100-1F10C, U+1F110-1F16C, U+1F170-1F190, U+1F19B-1F1AC, U+1F30D-1F30F, U+1F315, U+1F31C, U+1F31E, U+1F320-1F32C, U+1F336, U+1F378, U+1F37D, U+1F382, U+1F393-1F39F, U+1F3A7-1F3A8, U+1F3AC-1F3AF, U+1F3C2, U+1F3C4-1F3C6, U+1F3CA-1F3CE, U+1F3D4-1F3E0, U+1F3ED, U+1F3F1-1F3F3, U+1F3F5-1F3F7, U+1F408, U+1F415, U+1F41F, U+1F426, U+1F43F, U+1F441-1F442, U+1F444, U+1F446-1F449, U+1F44C-1F44E, U+1F453, U+1F46A, U+1F47D, U+1F4A3, U+1F4B0, U+1F4B3, U+1F4B9, U+1F4BB, U+1F4BF, U+1F4C8-1F4CB, U+1F4D6, U+1F4DA, U+1F4DF, U+1F4E3-1F4E6, U+1F4EA-1F4ED, U+1F4F7, U+1F4F9-1F4FB, U+1F4FD-1F4FE, U+1F503, U+1F507-1F50B, U+1F50D, U+1F512-1F513, U+1F53E-1F54A, U+1F54F-1F579, U+1F57B-1F594, U+1F597-1F5A3, U+1F5A5-1F5FA, U+1F610, U+1F650-1F67F, U+1F687, U+1F68D, U+1F691, U+1F694, U+1F698, U+1F6AD, U+1F6B2, U+1F6B9-1F6BA, U+1F6BC, U+1F6C6-1F6CB, U+1F6CD-1F6CF, U+1F6D3-1F6D7, U+1F6E0-1F6EA, U+1F6F0-1F6F3, U+1F6F7-1F6FC, U+1F700-1F7FF, U+1F800-1F80B, U+1F810-1F847, U+1F850-1F859, U+1F860-1F887, U+1F890-1F8AD, U+1F8B0-1F8B1, U+1F93B, U+1F946, U+1F984, U+1F996, U+1F9E9, U+1FA00-1FA6F, U+1FA70-1FA74, U+1FA78-1FA7A, U+1FA80-1FA86, U+1FA90-1FAA8, U+1FAB0-1FAB6, U+1FAC0-1FAC2, U+1FAD0-1FAD6, U+1FB00-1FBFF; } /* vietnamese */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSCmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1, U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329, U+1EA0-1EF9, U+20AB; } /* latin-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSGmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0100-02AF, U+0304, U+0308, U+0329, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20CF, U+2113, U+2C60-2C7F, U+A720-A7FF; } /* latin */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-mu0SC55I.woff2) format('woff2'); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+2074, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; } /* cyrillic-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSKmu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F; } /* cyrillic */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: 100%; font-display: swap; src: url(/resources/fonts/Open%20Sans/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTSumu0SC55K5gw.woff2) format('woff2'); unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116; } /* greek-ext */ 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class="banner-left"> <h1 class="welcome-text">Welcome to the <br> Springshare Lounge</h1> </div> <div class="banner-right"> <div class="banner-gettingstarted"> <h2>Getting Started</h2> <p>Learn how to navigate the Springshare Lounge and use its features like a pro!</p> <a href="https://lounge.springshare.com/categories/getting-started">Getting started</a> </div> <div class="banner-featurerequests"> <h2>Feature Requests</h2> <p>Got an idea? Request it here! Find out what others have suggested and vote on new Springy features!</p> <a href="https://lounge.springshare.com/categories/feature-requests">Feature Requests</a> </div> </div> </div> </div> </div> </div> <hr> </template></div></div></section><section></section><section></section><section><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode="open"> <style>.CasualMessage { padding: 20px; font-weight: bold; font-size: 16px; background-color: #e6f4fb; border-color: #0291db; border-radius: 5px 5px 5px 5px; width: 80%; margin-left: 5%; } .InfoMessage { padding: 20px; font-weight: bold; font-size: 16px; background-color: #fdd8c3; border-color: #fa6032; border-radius: 5px 5px 5px 5px; width: 80%; margin-left: 5%; } .FeedbackMessage { padding: 20px; font-weight: bold; font-size: 16px; background-color: #e6f4fb; border-color: #0291db; border-radius: 5px 5px 5px 5px; width: 80%; margin-left: 5%; }</style><div class="FeedbackMessage">Have some feedback for the Lounge? Let us know in our <a href="https://support.libwizard.com/f/lounge-survey">Springshare Lounge Feedback Survey here</a>! </div> <div class="InfoMessage">Important Notice - All Regions - LibAuth servers will undergo maintenance from November 25th to 29th. No changes are required, and there is no expected downtime. <a href="https://lounge.springshare.com/discussion/3809/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024">Please see this post for more information.</a></div>  </template></div></div></section><section></section><section><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode="open"> <style> form#loungesrch { font-family: 'Open Sans', sans-serif; } form#loungesrch>.loungesrch-input { width: 85%; height: 45px; border: 1px solid #014E80; border-radius: 5px 0px 0px 5px; font-style: italic; font-size: 16px; } form#loungesrch>.lsrchbutton { height: 49px; width: 10%; font-weight: bold; border-radius: 0px 5px 5px 0px; background-color: #014E80; color: white; border: 1px solid #014E80; font-size: 16px; } @media screen and (max-width: 760px) { form#loungesrch>.loungesrch-input { width: 50%; } #lounge-search1 { text-align: center; margin: auto; } .loungesrch-input::placeholder { color: transparent; } } </style><div id="lounge-search1"> <form id="loungesrch" method="get" action="https://lounge.springshare.com/search?domain=discussions"> <input type="text" class="loungesrch-input" name="query" size="21" maxlength="120" placeholder="Have a question? Search the Springshare Lounge!"><input type="submit" value="Search" class="lsrchbutton"> </form> </div> </template></div></div></section><section> <div class="seoSectionRow seoBreadcrumbs"></div> <div class="seoSectionColumn"><div class='seoSectionPiece'><div class='sectionItem'><template shadowrootmode="open"> <style>#api_upc_cid8314_iid4247 ul>li { margin: 10px; border-bottom: 1px solid #DDDEE0; } #api_upc_cid8314_iid4247 ul>li>a { font-weight: bold; } .s-lc-ea-h3::before { content: "Training: "; } #api_upc_cid8314_iid4247>ul { padding-bottom: 10px; } </style><script src="https://calendar.springshare.com/api_events.php?m=upc&cid=8314&audience=&c=&d=&l=5&simple=ul_date&context=object&format=js"></script> <div id="api_upc_cid8314_iid4247"></div> </template></div></div></div> <div class="seoSectionColumn mainColumn"><div class='seoSectionPiece'><div class='sectionItem'><div class="pageBox"> <div class="pageHeadingBox"> <h2>Recent Discussions</h2> </div> <ul class="linkList"> <li> <a href="https://lounge.springshare.com/discussion/3809/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024</a> <p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3757/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED</a> <p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. The problem was limited to access to Patron Point…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3470/2024-08-30-10-30am-et-springshare-support-receiving-email-address-issues-resolved">2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED</a> <p>2024-08-30 10:30AM ET - The Springshare Support receiving address support@springshare.com encountered a configuration issue at approximately 10:30PM ET yesterday. This issue is resolved, and we are receiving emailed support requests normally. If you received an email bounceback during the time period described, you can now…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3452/2024-08-27-12-00-pm-et-us-region-libauth-servers-are-currently-experiencing-issues-resolved">2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED</a> <p>2024-08-27 12:00 PM ET - US Region - Our LibAuth servers are currently experiencing some slowdown issues. Some users might get timeouts when trying to sign in via your SSO portal, view most Lounge posts, or any Springy Resources that involve a login. 😭 2024-08-27 2:00 PM ET - US Region — Our developers are still working on…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3122/6-10-24-springshare-information-sites-down-resolved">6/10/24 Springshare Information Sites Down -- RESOLVED</a> <p>2024-06-11 8:34 AM ET: The issue with our websites was fixed by our vendor at some point during the night. The general Springshare site — springshare.com — and all of its domains are now loading. Thank you for your patience! 2024-06-10 3:45 PM ET: Our website vendor is still working to resolve the issue that took down so…</p> </li> </ul> </div><div class="pageBox"> <div class="pageHeadingBox"> <h2>Announced Discussions</h2> </div> <ul class="linkList"> <li> <a href="https://lounge.springshare.com/discussion/3809/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024</a> <p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes…</p> </li> </ul> </div><div class="pageBox"> <div class="pageHeadingBox"> <h2>Newest Ideas</h2> </div> <ul class="linkList"> </ul> </div></div></div></div> <div class="seoSectionColumn"><div class='seoSectionPiece'><div class='sectionItem'><div class="pageBox"> <ul class="linkList"> </ul> </div></div></div></div> </section><section><div class='seoSectionPiece'><div class='sectionItem'><div class="pageBox"> <div class="pageHeadingBox"> <h2>All Recent Discussions</h2> </div> <ul class="linkList"> <li> <a href="https://lounge.springshare.com/discussion/3809/important-notice-all-regions-libauth-maintenance-the-week-of-november-25-2024">Important Notice - All Regions - LibAuth Maintenance the week of November 25, 2024</a> <p>Hello Springshare Community! We are planning server maintenance the week of November 25, 2024 for LibAuth in All Regions (US, EU, AU, and CA). This maintenance will primarily take place on Monday, November 25th and Tuesday, November 26th from 8AM Eastern Standard Time to 5PM Eastern Standard Time. There are no changes…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3757/2024-10-30-9-30am-et-intermittent-connection-issues-with-patronpoint-resolved">2024-10-30 9:30AM ET - Intermittent Connection Issues with PatronPoint -- RESOLVED</a> <p>A note on the temporary Patron Point outage on October 30, 2024. Please note that while some customers could not access Patron Point directly, your scheduled emails, campaigns (such as Welcome) and preferences forms, or Verify signup forms were all working correctly. The problem was limited to access to Patron Point…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3470/2024-08-30-10-30am-et-springshare-support-receiving-email-address-issues-resolved">2024-08-30 10:30AM ET - Springshare Support receiving email address issues - RESOLVED</a> <p>2024-08-30 10:30AM ET - The Springshare Support receiving address support@springshare.com encountered a configuration issue at approximately 10:30PM ET yesterday. This issue is resolved, and we are receiving emailed support requests normally. If you received an email bounceback during the time period described, you can now…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3452/2024-08-27-12-00-pm-et-us-region-libauth-servers-are-currently-experiencing-issues-resolved">2024-08-27 12:00 PM ET - US Region - LibAuth Servers Are Currently Experiencing Issues -- RESOLVED</a> <p>2024-08-27 12:00 PM ET - US Region - Our LibAuth servers are currently experiencing some slowdown issues. Some users might get timeouts when trying to sign in via your SSO portal, view most Lounge posts, or any Springy Resources that involve a login. 😭 2024-08-27 2:00 PM ET - US Region — Our developers are still working on…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/3122/6-10-24-springshare-information-sites-down-resolved">6/10/24 Springshare Information Sites Down -- RESOLVED</a> <p>2024-06-11 8:34 AM ET: The issue with our websites was fixed by our vendor at some point during the night. The general Springshare site — springshare.com — and all of its domains are now loading. Thank you for your patience! 2024-06-10 3:45 PM ET: Our website vendor is still working to resolve the issue that took down so…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/2848/2024-04-05-11-30-am-us-region-issues-with-logging-into-libapps-dashboard-resolved">2024-04-05 11:30 AM - US Region - Issues with Logging into LibApps Dashboard - RESOLVED</a> <p>2024-04-05 11:30 AM - US Region: We've noticed a problem with some users encountering difficulties accessing the LibApps dashboard and potentially other Springy products. Please attempt to resolve this by clearing your browser's cookies and attempting to log in again. Our developers are investigating the issue, so there…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/2772/2024-03-21-8-00-am-et-accessing-springy-resources-eu-au-regions-resolved">2024-03-21 8:00 AM ET - Accessing Springy Resources - EU/AU regions - RESOLVED</a> <p>8:00 AM ET - Accessing Springy Documentation/Resources - EU/AU regions - There is an issue with validating LibApps login cookies for EU/AU clients that is preventing access to our documentation and other resources. Our developers are currently working on a fix. We will update you as soon as we have more information. Users…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/2722/3-11-2024-springshare-lounge-libapps-access-and-patron-point-category-updates-are-completed">3.11.2024 - Springshare Lounge LibApps Access and Patron Point Category Updates are Completed</a> <p>Hi Springshare Lounge Community, Thank you for your patience while we made updates to the Springshare Lounge this morning! The following updates have been made: 💫LibApps Access - To sign into the Springshare Lounge, an active LibApps login needs to be present in your browser. 🏡Homepage and Announcements category remain…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/2713/springshare-lounge-updates-libapps-access-and-patron-point-march-11-8-30-am-to-12-30pm-et">Springshare Lounge Updates: LibApps Access and Patron Point - March 11 - 8:30 AM to 12:30PM ET</a> <p>Hello Springshare Community — we have exciting news to share! 🎉 Springshare Lounge + LibApps Access As announced in previous operational emails to LibApps users, and in our Lounge News Post here, the Springshare Lounge will be put behind LibApps access on Monday, March 11th. To apply those updates, access to the…</p> </li> <li> <a href="https://lounge.springshare.com/discussion/2702/2024-03-06-libwizard-email-service-alert-resolved">2024-03-06 - LibWizard Email Service Alert - RESOLVED</a> <p>2024-03-06 3:30 PM ET - LibWizard Email Service Alert - All Regions - We are aware of an issue with the email notifications not being sent. Our developers are working on fixing this issue as soon as we can, and we will update this post once we have an update on when the fix will be released. 2024-03-07 11:00 AM ET - The…</p> </li> </ul> <div><a href="https://lounge.springshare.com/discussions">View All Discussions</a></div> </div></div><div class='sectionItem'><div class="pageBox"> <div class="pageHeadingBox"> <h2>Springshare Blog</h2> </div> <ul class="linkList"> <li> <a href="https://blog.springshare.com/2024/11/27/tales-from-the-co-op-november-exchanges/">Tales From the Co-Op: November Exchanges</a> <p>The newest edition of Tales From the Co-Op is here! If you missed the most recent post in this series, be sure to catch up with the October Exchanges. It's that time of the year where we like to take inventory of what we're grateful for and think about where we find fulfillment. We know… Read More »Tales From the Co-Op: November Exchanges</p> </li> <li> <a href="https://blog.springshare.com/2024/11/25/end-of-year-prep-and-springshare-holiday-schedule/">End of Year Prep and Springshare Holiday Schedule</a> <p>We know that many of you are busy wrapping up the semester and planning for upcoming holiday closures. You're figuring out how best to communicate schedule changes to your patrons, accommodate staff time off, and update your hours and availability for 2025. Don't fret - Springshare has you covered! 'Tis the Season for Changing Schedules… Read More »End of Year Prep and Springshare Holiday Schedule</p> </li> <li> <a href="https://blog.springshare.com/2024/11/21/libcal-the-most-popular-event-ticketing-and-kit-management-software-for-libraries/">LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries</a> <p>LibCal is an affordable, library-focused tool for event management, space bookings, appointment scheduling, Library of Things & museum passes lending, and more! Libraries are a launchpad for activities—onsite and online events, one-on-one appointments, community reading initiatives, exam study nights, cake pan lending, author visits, and so much more! LibCal offers the tools to manage the… Read More »LibCal: The Most Popular Event, Ticketing, and Kit Management Software for Libraries</p> </li> <li> <a href="https://blog.springshare.com/2024/11/19/learning-lab-boosting-survey-engagement-with-sms/">Learning Lab: Boosting Survey Engagement with SMS</a> <p>Have you ever tried to survey your community to see how to improve your services, only to have a disproportionate amount of responses from one demographic, skewing your results? When Maricopa County Library District (MCLD) encountered this problem, they improved their results by using targeted outreach via SMS to gather survey responses from the demographics… Read More »Learning Lab: Boosting Survey Engagement with SMS</p> </li> </ul> <div><a href="https://blog.springshare.com/">View All</a></div> </div></div></div></section></noscript> </div></div><div id="themeFooter"> <template shadowrootmode="open"><style>/* * These styles apply ONLY to the header and footer assets. */ .CasualMessage, .CasualMessage>a, .DismissMessage, .DismissMessage>a { font-size: 16px !important; font-weight: 700 !important; } * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ </style> <footer class="footer"> <div class="footer-wrap"> <div class="footer-row"> <div class="footer-col footer-col-copyRight">  </div> <div class="footer-col footer-col-logo">  </div> </div> </div> </footer>  </template> </div></div> <div id="modals"></div> </body> </html>