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Check out our common list of frequently asked questions before you take a test-drive into our software.","name":"Frequently Asked Questions | Property Inspect","subjectOf":[{"@type":"FAQPage","mainEntity":[{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793027161","name":"Is my account safe and secure?","acceptedAnswer":{"@type":"Answer","text":"We maintain the highest security standards to protect both our software and your data, with 24 hour surveillance, monitoring and security patching. All of your information is always sent over a secure SSL encrypted network, and our network is protected by an enterprise level firewall to keep your data safe. Backups are taken hourly and our scalable cloud-server technology means your service will never be unavailable."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793044359","name":"Who owns the data I store on Property Inspect?","acceptedAnswer":{"@type":"Answer","text":"Your data remains your property at all times. We understand that our customers want to safeguard\u00a0their proprietary templates\u00a0and sensitive client information, and Property Inspect will never own, use or publish the information you store on our database. Your reports\u00a0can be sync\u2019d with popular cloud storage services and all of your data can be downloaded on-demand should you ever decide to cancel."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793057453","name":"How does the free trial work?","acceptedAnswer":{"@type":"Answer","text":"You can sign up and access your account immediately upon verifying your email address. You are then free to use the software in full for 14 days. If you cancel within 14 days of signing up, or don\u2019t enter your payment details before the 14 days expire, your account will be closed and you won\u2019t be charged a thing. If you do decide to pay, you can still choose to cancel your account in the future, but you are responsible for charges already incurred up until the end of your account\u2019s expiry date. Refunds can not be issued for payments made after your initial trial."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793069367","name":"Can I upgrade or downgrade during my trial?","acceptedAnswer":{"@type":"Answer","text":"You can choose any package to begin your free trial, and you can upgrade or downgrade your package at any time from the Manage Billing page. Downgrades won\u2019t take affect until the next billing cycle, so you can sign up to any plan and experience the full software free for 14 days before deciding which plan is right for you, and you can upgrade or downgrade your account at any time after your subscription begins."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793080714","name":"Do I have to sign a long term contract?","acceptedAnswer":{"@type":"Answer","text":"No. Property Inspect is a pay-as-you-go service. There are no contracts or commitments necessary. You simply maintain your monthly subscription, or, if you cancel, you won\u2019t be billed again. If you\u2019re subscribing to a White Label package, we require a 90 day cancellation notice period."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793091845","name":"Can I cancel at any time?","acceptedAnswer":{"@type":"Answer","text":"Cancelling Property Inspect takes 3 clicks. One to access your Billing page, and one to click Cancel My Account and the third to confirm. You can close your account at any time, and you will never be billed again, nor will your information be passed on to any third party."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793106390","name":"Are there any fees in addition to my subscription plan?","acceptedAnswer":{"@type":"Answer","text":"The plan you sign up for determines the number of users and properties you\u2019re limited to.<br><br>For example, Business plans get up to 5 user logins for your team, but unlimited Clients logins. Additional team members above your plan limit are charged at \u00a35 per user per month, or you could upgrade to the next plan to increase the limit available.<br><br>Property Inspect charges 20p per property per month over your limited number of properties. For example, the Business plan gets 500 properties included, if you store report data for 505 properties, you will pay an additional \u00a31 per month.<br><br>We also offer premium services such as Transcription and SMS delivery which will incur additional costs on a pay-per-use basis."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793122061","name":"What types of payment do you accept?","acceptedAnswer":{"@type":"Answer","text":"At this time we only accept payments online via a debit or credit card, which will create a monthly billing agreement to start 30 days from the date you sign up, that you can cancel at any time. We regret we cannot take payments over the phone, by cheque or by direct debit, as Property Inspect has a completely automated credit and debit card billing system."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793134785","name":"What hardware do I need?","acceptedAnswer":{"@type":"Answer","text":"The Property Inspect Dashboard is\u00a0browser-based, so all you need is a device which can access a browser. Chances are, you have one on your desk, at home, or in your pocket! Working perfectly on iOS and Android, on PC\u2019s and Mac\u2019s, on Desktops and Laptops, you can manage your team\u2019s diaries, schedule inspections and and edit reports\u00a0from anywhere."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793152424","name":"What web browsers are supported?","acceptedAnswer":{"@type":"Answer","text":"Property Inspect is optimised for modern web browsers. For the best experience, we recommend\u00a0<a href=\"http://www.google.co.uk/chrome\">Google Chrome</a>,\u00a0<a href=\"http://www.mozilla.org/en-US/firefox/new/\">Mozilla Firefox</a>\u00a0or\u00a0<a href=\"http://www.apple.com/uk/safari/\">Safari</a>. On mobile devices, use the built-in browser or download our\u00a0Mobile Apps to complete reports in the field without the need for an Internet connection."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793159220","name":"Which Mobile or Tablet device can I use?","acceptedAnswer":{"@type":"Answer","text":"We\u2019ve built our\u00a0Apps for\u00a0<a href=\"https://itunes.apple.com/gb/app/id960759799\">iOS</a>\u00a0and\u00a0<a href=\"https://play.google.com/store/apps/details?id=com.radweb.ibgo\">Android</a>\u00a0so you can produce reports in-the-field without the need for an\u00a0Internet connection.\u00a0For iOS, iPhones and iPads are great, our users especially love the iPad Mini. For Android, we recommend avoiding budget devices if you\u2019re planning on producing detailed reports with a large number\u00a0of embedded photos. Our users love the Samsung Galaxy Tab S series, but Android have great Smartphones in the form of\u00a0OnePlusThree and Google\u2019s Pixel phone.<br><br>We recommend using devices no more than 3 years old to be sure your device supports the latest Operating System and technologies."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793177129","name":"Can I setup other admins?","acceptedAnswer":{"@type":"Answer","text":"As long as your plan allows, you can setup other admins to be able to create and delegate inspections and users. We call them Managers, and though you\u2019re limited to a set number of users per plan, you can pay for more if needed."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793188770","name":"What types of reports can I produce with Property Inspect?","acceptedAnswer":{"@type":"Answer","text":"Property Inspect caters to a wide variety of industries and allows you to customize templates, formats and the types\u00a0of inspections your company does.<br><br>Residential Lettings reports include Inventory & Schedule of Condition, Check In, Check Out, Interim/Mid-Term Inspection and Update. These provide the right context for the generated report, but you can title them whatever you like. Reports allow you to compare results with the last inspection taken, and Check Outs collate all the information necessary to reduce deposit disputes.<br>Property Management reports include Interim/Mid-term Inspections, Management Visits, Health & Safety/Smoke & Carbon Monoxide Alarm check ups, Meter reads, Risk Assessment, Building Inspections and more.<br><br>Commercial Property Management reports include Building Inspections, Move-in/Move-out/Lease reports, Hotel/Resort Inspections and Guest Check-in/Check-out, Shopping Centre and Retail Inspections and more.<br><br>Property Inspect\u2019s robust Template Builder gives you control over all of your inspection templates\u00a0so you can customise the content of your reports, the layout and order, and pick from a variety of input formats. We\u2019ll even start you off with industry standard templates that you can tailor to your properties."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793237248","name":"How do you charge for Transcription?\u00a0","acceptedAnswer":{"@type":"Answer","text":"Property Inspect\u2019s Transcription service is an optional add-on that you can pay for on-demand. You record audio using your own dictation device, or using the built-in audio recorder within Property Inspect\u2019s App on your Smartphone/Tablet. When you\u2019ve uploaded your files and submitted the report for processing, we\u2019ll automatically calculate the fee based on your requested turnaround time and the total number of audio minutes we processed. You\u2019ll receive a notification as soon as your report is submitted back to you\u00a0typed up into the Property Inspect Report Editor, so you can choose to make any final adjustments before marking complete.<br><br>All of your transcription fees will be billed in arrears on your next billing date and itemised in your online account."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793251414","name":"Can I use my own Typists?\u00a0","acceptedAnswer":{"@type":"Answer","text":"Yes, you can create a login for your Typist and choose to assign them instead to process your reports. Property Inspect\u2019s built in audio transcription tools make it easy to playback recorded audio while typing up the report in the browser at speed, with options to connect keyboard play/pause/navigate shortcuts and USB foot pedals."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793264273","name":"What else can I do with Property Inspect?","acceptedAnswer":{"@type":"Answer","text":"Property Inspect has added value not only for its ability to produce professional, timely reports, but the facilities provided to your clients will add value to your business. You can allow your clients to login from your website, for example, and post jobs straight into Property Inspect that you can receive, process and assign to you or your available clerks. With Property Inspect, communication and collaboration are streamlined, and you can be sure that your team and your clients are kept informed by timely and convenient alerts along the way, giving you back\u00a0<strong>your time\u00a0</strong>to focus on your business. Read more on the\u00a0<a href=\"/features\" class=\"rank-math-link\">Features</a>\u00a0page."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793278988","name":"Do I need an Internet connection?","acceptedAnswer":{"@type":"Answer","text":"Not to produce reports when in the field. Property Inspect has an App on\u00a0<a href=\"https://play.google.com/store/apps/details?id=com.radweb.ibgo\">Google Play</a>\u00a0and the\u00a0<a href=\"https://itunes.apple.com/gb/app/id960759799\">Apple App Store</a>, allowing you to download your list of appointments and then produce the full report offline, adding items, descriptions, conditions, taking embedded photos or recording audio or video. Once you\u2019re back online, you can Sync your report back up to Property Inspect for automatic delivery or further editing online. You will need an Internet connection to access the online dashboard."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793298200","name":"What support do you offer?","acceptedAnswer":{"@type":"Answer","text":"We offer round-the-clock support for all Property Inspect plans with a helpful support centre where you can see past discussions, planned updates, request new features and get in touch with our development team. We offer free online demos of the software before you get started, and online training webinars on request for your team to ensure everyone can hit the ground running.\u00a0We\u2019re always continuing to add helpful guides and videos for demonstrating how to use the software, check out\u00a0our\u00a0<a class=\"rank-math-link\" href=\"http://support.propertyinspect.com/\">Support Portal</a>."}},{"@type":"Question","url":"https://propertyinspect.com/faq/#faq-question-1612793381428","name":"Can I integrate with my existing software?","acceptedAnswer":{"@type":"Answer","text":"Property Inspect has relationships with several Property Management Software vendors and also integrate with a number of third party services, such as Google, Dropbox and Online Accounting Software.\u00a0<a href=\"/contact\" class=\"rank-math-link\">Contact Support</a>\u00a0for more information.<br><br>We also publish our\u00a0<a class=\"rank-math-link\" href=\"https://developer.propertyinspect.com/\">Developer Documentation</a>\u00a0on our website, so you can have your developers and existing suppliers integrate with us easily. 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.main-navigation{display:none}.form-label p,.form-input p{text-align:left!important;padding-bottom:0}header .main-navigation .sub-menu{min-width:280px}.site-za .pricing-buckets>.bucket .price .amount{font-size:2.75rem}.page-dpa p{font-size:14px;padding-bottom:10px}.page-dpa{font-size:14px}.page-dpa ol,.page-dpa ul{padding-bottom:0}h1{font-size:40px}input[type="checkbox"]{-webkit-appearance:checkbox;-moz-appearance:initial;-webkit-appearance:checkbox;-moz-appearance:initial;height:15px;width:15px;cursor:pointer;appearance:auto}.pebble-hero{max-height:1250px}.hero{max-height:1200px}.page-reos-promotion .memberships{display:none}</style> </head> <body class="page-faq menu-bg default page site-en"> <div class="page-wrapper"> <header class="nav-header"> <div class="g"> <div class="logo-wrapper"> <a href="https://propertyinspect.com"><img data-src="https://propertyinspect.com/wp-content/themes/pi/assets/img/logos/propertyinspect.png" alt="Property Inspection App" width="300" height="60" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300/60;"></a> </div><div class="menu-wrapper"> <ul class="main-navigation nav"> <li><a href="#">Solutions</a> <ul class="sub-menu"><li><a href="https://propertyinspect.com/features/">Features</a></li> <li><a href="https://propertyinspect.com/home-inspection-app/">Home Inspection App</a></li> <li><a href="https://propertyinspect.com/enterprise/">Enterprise</a></li> <li><a href="https://propertyinspect.com/whitelabel/">White Label</a></li> <li><a href="https://propertyinspect.com/live-inspections/">Live Inspections</a></li> <li><a href="https://propertyinspect.com/nspire/">NSPIRE</a></li> </ul> </li> <li><a href="https://propertyinspect.com/industries/">Industries</a></li> <li><a href="https://propertyinspect.com/pricing/">Pricing</a></li> <li><a class="button button-green" href="https://propertyinspect.com/demo/">Book A Demo</a></li> <li><a class="button button-green last" href="https://propertyinspect.com/signup/">Free Trial</a></li> <li class="mobile-menu"><a aria-label="Open Side Menu" id="sidr-menu" href="#sidr"><i class="fa fa-bars"></i></a></li> </ul> </div> </div> </header> <section class="head-banner"> <div class="g"> <div class="banner-content" data-aos="fade-in" data-aos-delay="100"> <p></p> <h1 class="title">Frequently Asked Questions</h1> </div> </div> </section> <div class="main-content banner"> <div class="pi-shadow"></div> <div class="g"> <div class="narrow-content"> <h1 class="wp-block-heading">FAQ</h1> <div id="rank-math-faq" class="rank-math-block"> <div class="rank-math-list"> <div id="faq-question-1612793027161" class="rank-math-list-item"> <h3 class="rank-math-question">Is my account safe and secure?</h3> <div class="rank-math-answer"> <p>We maintain the highest security standards to protect both our software and your data, with 24 hour surveillance, monitoring and security patching. All of your information is always sent over a secure SSL encrypted network, and our network is protected by an enterprise level firewall to keep your data safe. Backups are taken hourly and our scalable cloud-server technology means your service will never be unavailable.</p> </div> </div> <div id="faq-question-1612793044359" class="rank-math-list-item"> <h3 class="rank-math-question"><strong>Who owns the data I store on Property Inspect?</strong></h3> <div class="rank-math-answer"> <p>Your data remains your property at all times. We understand that our customers want to safeguard their proprietary templates and sensitive client information, and Property Inspect will never own, use or publish the information you store on our database. Your reports can be sync鈥檇 with popular cloud storage services and all of your data can be downloaded on-demand should you ever decide to cancel.</p> </div> </div> <div id="faq-question-1612793057453" class="rank-math-list-item"> <h3 class="rank-math-question">How does the free trial work?</h3> <div class="rank-math-answer"> <p>You can sign up and access your account immediately upon verifying your email address. You are then free to use the software in full for 14 days. If you cancel within 14 days of signing up, or don鈥檛 enter your payment details before the 14 days expire, your account will be closed and you won鈥檛 be charged a thing. If you do decide to pay, you can still choose to cancel your account in the future, but you are responsible for charges already incurred up until the end of your account鈥檚 expiry date. Refunds can not be issued for payments made after your initial trial.</p> </div> </div> <div id="faq-question-1612793069367" class="rank-math-list-item"> <h3 class="rank-math-question">Can I upgrade or downgrade during my trial?</h3> <div class="rank-math-answer"> <p>You can choose any package to begin your free trial, and you can upgrade or downgrade your package at any time from the Manage Billing page. Downgrades won鈥檛 take affect until the next billing cycle, so you can sign up to any plan and experience the full software free for 14 days before deciding which plan is right for you, and you can upgrade or downgrade your account at any time after your subscription begins.</p> </div> </div> <div id="faq-question-1612793080714" class="rank-math-list-item"> <h3 class="rank-math-question">Do I have to sign a long term contract?</h3> <div class="rank-math-answer"> <p>No. Property Inspect is a pay-as-you-go service. There are no contracts or commitments necessary. You simply maintain your monthly subscription, or, if you cancel, you won鈥檛 be billed again. If you鈥檙e subscribing to a White Label package, we require a 90 day cancellation notice period.</p> </div> </div> <div id="faq-question-1612793091845" class="rank-math-list-item"> <h3 class="rank-math-question">Can I cancel at any time?</h3> <div class="rank-math-answer"> <p>Cancelling Property Inspect takes 3 clicks. One to access your Billing page, and one to click Cancel My Account and the third to confirm. You can close your account at any time, and you will never be billed again, nor will your information be passed on to any third party.</p> </div> </div> <div id="faq-question-1612793106390" class="rank-math-list-item"> <h3 class="rank-math-question">Are there any fees in addition to my subscription plan?</h3> <div class="rank-math-answer"> <p>The plan you sign up for determines the number of users and properties you鈥檙e limited to.</p> <p>For example, Business plans get up to 5 user logins for your team, but unlimited Clients logins. Additional team members above your plan limit are charged at 拢5 per user per month, or you could upgrade to the next plan to increase the limit available.</p> <p>Property Inspect charges 20p per property per month over your limited number of properties. For example, the Business plan gets 500 properties included, if you store report data for 505 properties, you will pay an additional 拢1 per month.</p> <p>We also offer premium services such as Transcription and SMS delivery which will incur additional costs on a pay-per-use basis.</p> </div> </div> <div id="faq-question-1612793122061" class="rank-math-list-item"> <h3 class="rank-math-question">What types of payment do you accept?</h3> <div class="rank-math-answer"> <p>At this time we only accept payments online via a debit or credit card, which will create a monthly billing agreement to start 30 days from the date you sign up, that you can cancel at any time. We regret we cannot take payments over the phone, by cheque or by direct debit, as Property Inspect has a completely automated credit and debit card billing system.</p> </div> </div> <div id="faq-question-1612793134785" class="rank-math-list-item"> <h3 class="rank-math-question">What hardware do I need?</h3> <div class="rank-math-answer"> <p>The Property Inspect Dashboard is browser-based, so all you need is a device which can access a browser. Chances are, you have one on your desk, at home, or in your pocket! Working perfectly on iOS and Android, on PC鈥檚 and Mac鈥檚, on Desktops and Laptops, you can manage your team鈥檚 diaries, schedule inspections and and edit reports from anywhere.</p> </div> </div> <div id="faq-question-1612793152424" class="rank-math-list-item"> <h3 class="rank-math-question">What web browsers are supported?</h3> <div class="rank-math-answer"> <p>Property Inspect is optimised for modern web browsers. For the best experience, we recommend <a href="http://www.google.co.uk/chrome" target="_blank" rel="noopener">Google Chrome</a>, <a href="http://www.mozilla.org/en-US/firefox/new/" target="_blank" rel="noopener">Mozilla Firefox</a> or <a href="http://www.apple.com/uk/safari/" target="_blank" rel="noopener">Safari</a>. On mobile devices, use the built-in browser or download our Mobile Apps to complete reports in the field without the need for an Internet connection.</p> </div> </div> <div id="faq-question-1612793159220" class="rank-math-list-item"> <h3 class="rank-math-question">Which Mobile or Tablet device can I use?</h3> <div class="rank-math-answer"> <p>We鈥檝e built our Apps for <a href="https://itunes.apple.com/gb/app/id960759799" target="_blank" rel="noopener">iOS</a> and <a href="https://play.google.com/store/apps/details?id=com.radweb.ibgo" target="_blank" rel="noopener">Android</a> so you can produce reports in-the-field without the need for an Internet connection. For iOS, iPhones and iPads are great, our users especially love the iPad Mini. For Android, we recommend avoiding budget devices if you鈥檙e planning on producing detailed reports with a large number of embedded photos. Our users love the Samsung Galaxy Tab S series, but Android have great Smartphones in the form of OnePlusThree and Google鈥檚 Pixel phone.</p> <p>We recommend using devices no more than 3 years old to be sure your device supports the latest Operating System and technologies.</p> </div> </div> <div id="faq-question-1612793177129" class="rank-math-list-item"> <h3 class="rank-math-question">Can I setup other admins?</h3> <div class="rank-math-answer"> <p>As long as your plan allows, you can setup other admins to be able to create and delegate inspections and users. We call them Managers, and though you鈥檙e limited to a set number of users per plan, you can pay for more if needed.</p> </div> </div> <div id="faq-question-1612793188770" class="rank-math-list-item"> <h3 class="rank-math-question">What types of reports can I produce with Property Inspect?</h3> <div class="rank-math-answer"> <p>Property Inspect caters to a wide variety of industries and allows you to customize templates, formats and the types of inspections your company does.</p> <p>Residential Lettings reports include Inventory & Schedule of Condition, Check In, Check Out, Interim/Mid-Term Inspection and Update. These provide the right context for the generated report, but you can title them whatever you like. Reports allow you to compare results with the last inspection taken, and Check Outs collate all the information necessary to reduce deposit disputes.<br />Property Management reports include Interim/Mid-term Inspections, Management Visits, Health & Safety/Smoke & Carbon Monoxide Alarm check ups, Meter reads, Risk Assessment, Building Inspections and more.</p> <p>Commercial Property Management reports include Building Inspections, Move-in/Move-out/Lease reports, Hotel/Resort Inspections and Guest Check-in/Check-out, Shopping Centre and Retail Inspections and more.</p> <p>Property Inspect鈥檚 robust Template Builder gives you control over all of your inspection templates so you can customise the content of your reports, the layout and order, and pick from a variety of input formats. We鈥檒l even start you off with industry standard templates that you can tailor to your properties.</p> </div> </div> <div id="faq-question-1612793237248" class="rank-math-list-item"> <h3 class="rank-math-question"><strong>How do you charge for Transcription? </strong></h3> <div class="rank-math-answer"> <p>Property Inspect鈥檚 Transcription service is an optional add-on that you can pay for on-demand. You record audio using your own dictation device, or using the built-in audio recorder within Property Inspect鈥檚 App on your Smartphone/Tablet. When you鈥檝e uploaded your files and submitted the report for processing, we鈥檒l automatically calculate the fee based on your requested turnaround time and the total number of audio minutes we processed. You鈥檒l receive a notification as soon as your report is submitted back to you typed up into the Property Inspect Report Editor, so you can choose to make any final adjustments before marking complete.</p> <p>All of your transcription fees will be billed in arrears on your next billing date and itemised in your online account.</p> </div> </div> <div id="faq-question-1612793251414" class="rank-math-list-item"> <h3 class="rank-math-question"><strong>Can I use my own Typists? </strong></h3> <div class="rank-math-answer"> <p>Yes, you can create a login for your Typist and choose to assign them instead to process your reports. Property Inspect鈥檚 built in audio transcription tools make it easy to playback recorded audio while typing up the report in the browser at speed, with options to connect keyboard play/pause/navigate shortcuts and USB foot pedals.</p> </div> </div> <div id="faq-question-1612793264273" class="rank-math-list-item"> <h3 class="rank-math-question">What else can I do with Property Inspect?</h3> <div class="rank-math-answer"> <p>Property Inspect has added value not only for its ability to produce professional, timely reports, but the facilities provided to your clients will add value to your business. You can allow your clients to login from your website, for example, and post jobs straight into Property Inspect that you can receive, process and assign to you or your available clerks. With Property Inspect, communication and collaboration are streamlined, and you can be sure that your team and your clients are kept informed by timely and convenient alerts along the way, giving you back <strong>your time </strong>to focus on your business. Read more on the <a href="/features" class="rank-math-link">Features</a> page.</p> </div> </div> <div id="faq-question-1612793278988" class="rank-math-list-item"> <h3 class="rank-math-question">Do I need an Internet connection?</h3> <div class="rank-math-answer"> <p>Not to produce reports when in the field. Property Inspect has an App on <a href="https://play.google.com/store/apps/details?id=com.radweb.ibgo" target="_blank" rel="noopener">Google Play</a> and the <a href="https://itunes.apple.com/gb/app/id960759799" target="_blank" rel="noopener">Apple App Store</a>, allowing you to download your list of appointments and then produce the full report offline, adding items, descriptions, conditions, taking embedded photos or recording audio or video. Once you鈥檙e back online, you can Sync your report back up to Property Inspect for automatic delivery or further editing online. You will need an Internet connection to access the online dashboard.</p> </div> </div> <div id="faq-question-1612793298200" class="rank-math-list-item"> <h3 class="rank-math-question">What support do you offer?</h3> <div class="rank-math-answer"> <p>We offer round-the-clock support for all Property Inspect plans with a helpful support centre where you can see past discussions, planned updates, request new features and get in touch with our development team. We offer free online demos of the software before you get started, and online training webinars on request for your team to ensure everyone can hit the ground running. We鈥檙e always continuing to add helpful guides and videos for demonstrating how to use the software, check out our <a class="rank-math-link" href="http://support.propertyinspect.com/">Support Portal</a>.</p> </div> </div> <div id="faq-question-1612793381428" class="rank-math-list-item"> <h3 class="rank-math-question">Can I integrate with my existing software?</h3> <div class="rank-math-answer"> <p>Property Inspect has relationships with several Property Management Software vendors and also integrate with a number of third party services, such as Google, Dropbox and Online Accounting Software. <a href="/contact" class="rank-math-link">Contact Support</a> for more information.</p> <p>We also publish our <a class="rank-math-link" href="https://developer.propertyinspect.com/">Developer Documentation</a> on our website, so you can have your developers and existing suppliers integrate with us easily. Alternatively, <a href="/contact" class="rank-math-link">contact us</a> to get a quote on custom extensions for Property Inspect.</p> </div> </div> </div> </div><div class="spu-placeholder" style="display:none"></div> </div> </div> <div class="pi-shadow right"></div> </div> <section class="memberships"> <div class="g"> <div class="logos"> <img data-src="https://propertyinspect.com/wp-content/uploads/pi/2021/02/REACH-UK-Class-of-2021.png" alt="" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 4791px; --smush-placeholder-aspect-ratio: 4791/1574;" /> <img data-src="https://propertyinspect.com/wp-content/uploads/pi/2021/12/vendor_seal.png" alt="" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 250px; --smush-placeholder-aspect-ratio: 250/250;" /> <img data-src="https://propertyinspect.com/wp-content/uploads/pi/2021/01/Artboard-1NARPM.png" alt="" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" style="--smush-placeholder-width: 300px; 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--smush-placeholder-aspect-ratio: 18/12;" /><span class="wpml-ls-display">United Kingdom</span></a> </li><li class="wpml-ls-slot-footer wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-item-legacy-list-horizontal"> <a href="https://propertyinspect.com/faq/" class="wpml-ls-link"> <img class="wpml-ls-flag lazyload" data-src="https://propertyinspect.com/wp-content/uploads/pi/flags/us.png" alt="" width=18 height=12 src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 18px; --smush-placeholder-aspect-ratio: 18/12;" /><span class="wpml-ls-native">United States</span></a> </li><li class="wpml-ls-slot-footer wpml-ls-item wpml-ls-item-eu wpml-ls-item-legacy-list-horizontal"> <a href="https://propertyinspect.com/eu/faq/" class="wpml-ls-link"> <img class="wpml-ls-flag lazyload" data-src="https://propertyinspect.com/wp-content/uploads/pi/flags/eu.png" alt="" width=18 height=12 src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 18px; --smush-placeholder-aspect-ratio: 18/12;" /><span class="wpml-ls-display">EU</span></a> </li><li class="wpml-ls-slot-footer wpml-ls-item wpml-ls-item-za wpml-ls-item-legacy-list-horizontal"> <a href="https://propertyinspect.com/za/faq/" class="wpml-ls-link"> <img class="wpml-ls-flag lazyload" data-src="https://propertyinspect.com/wp-content/uploads/pi/flags/za.png" alt="" width=18 height=12 src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 18px; --smush-placeholder-aspect-ratio: 18/12;" /><span class="wpml-ls-display">South Africa</span></a> </li><li class="wpml-ls-slot-footer wpml-ls-item wpml-ls-item-au wpml-ls-last-item wpml-ls-item-legacy-list-horizontal"> <a href="https://propertyinspect.com/au/frequently-asked-questions/" class="wpml-ls-link"> <img class="wpml-ls-flag lazyload" data-src="https://propertyinspect.com/wp-content/uploads/pi/flags/au.png" alt="" width=18 height=12 src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" style="--smush-placeholder-width: 18px; 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