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w-dropdown"><div class="navigation-dropdown-toggle w-dropdown-toggle"><div>Solutions</div><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6662f3584f7d8148beae111d_chevron-down.svg" loading="lazy" alt="" class="dropdown-icon"/></div><nav class="dropdown-list-wrapper w-dropdown-list"><a href="/solutions/customer-community" class="dropdown-link w-dropdown-link">Customer Community</a><div class="text-block-5">Connect and engage your customers.</div><a href="/solutions/customer-knowledge-base" class="dropdown-link w-dropdown-link">Customer Knowledge Base</a><div class="text-block-5">Centralize all customer resources.</div></nav></div><a href="http://knowledge.zapnito.com" target="_blank" class="nav-link-colour w-nav-link">Our Knowledge Hub</a><a href="/demo" class="button is-navigation show-tablet w-button">Request a demo</a></nav></div><div class="navigation-button-content"><a href="/demo" class="button is-navigation show-desktop w-button">Get a demo</a><div data-w-id="e190ab1c-ffe3-163a-f99e-52b9f7f0df09" class="menu-button w-nav-button"><div class="menu-line-wrapper"><div class="menu-line top"></div><div class="menu-line middle"></div><div class="menu-line last"></div></div></div></div></div></div><div class="padding-section-medium"><div class="feature-component"><div data-w-id="7678b991-99aa-caa2-8518-8b6c6e641d01" class="feature-top-content-wrapper"><div class="feature-top-content"><h5 class="heading-centre">Management features</h5><h2 class="heading-2">Customer knowledge sharing, that works at scale.</h2><p class="text-size-regular">Customize your platform experience to sync with other brand channels and keep customers coming back time and again.</p><div class="w-layout-hflex flex-block"><a href="/get-a-preview" class="button-hero-transparent w-button">Watch a preview</a></div><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6691425b92f6d310297ff0e3_Management%20(3).png" loading="lazy" width="920" sizes="(max-width: 991px) 80vw, 640px" alt="Screenshot of Zapnito's Homepage builder feature on an example customer knowledge sharing platform " srcset="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6691425b92f6d310297ff0e3_Management%20(3)-p-500.png 500w, https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6691425b92f6d310297ff0e3_Management%20(3)-p-800.png 800w, https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6691425b92f6d310297ff0e3_Management%20(3)-p-1080.png 1080w, https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6691425b92f6d310297ff0e3_Management%20(3)-p-1600.png 1600w, https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6691425b92f6d310297ff0e3_Management%20(3).png 1680w" class="hero-video-image"/></div></div></div><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="feature-component"><div class="feature-top-content-wrapper"><div class="feature-top-content"><h2 class="heading-style-h2">Become part of your customer鈥檚 daily toolkit for success.</h2><p class="text-size-regular">Put an end to knowledge and resources scattered across multiple platforms. Zapnito allows you to configure your platform around your business objectives.</p></div></div><div class="feature-list-item-wrapper"><div id="w-node-_04d46ed3-6d79-2eb7-ccd8-8eec0c319d0c-00069dfc" class="feature-card"><div id="w-node-_04d46ed3-6d79-2eb7-ccd8-8eec0c319d0d-00069dfc" class="feature-item _01"><div class="feature-left-content"><div class="feature-details-content"><h5 class="heading">Custom branding<br/></h5><h5 class="heading-style-h5">Create a seamless user-experience across different branded platforms.</h5><p class="text-size-regular text-color-gray">Take control of your platform's visual identity so the experience you deliver is unique to your brand.</p><div class="w-layout-grid grid-2"><div id="w-node-_9cc5545a-45ba-404b-83fe-1e3a2afee4c8-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Custom layout & pages</div></div><div id="w-node-_9cc5545a-45ba-404b-83fe-1e3a2afee4cb-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Custom domain</div></div><div id="w-node-_9cc5545a-45ba-404b-83fe-1e3a2afee4ce-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Editable colors & fonts</div></div><div id="w-node-_45f2f258-078e-9b16-a4c3-1a8d518e70fc-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Code snippet library</div></div><div id="w-node-_93001629-9701-1fb0-b024-969e18ddf3b7-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Custom naming conventions</div></div></div></div></div><div class="feature-right-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/666843f2319ae65d0f473093_Management.svg" loading="lazy" alt="Example of Zapnito's management capabilities on an example customer knowledge sharing platform" class="feature-image"/></div></div></div><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a2535-00069dfc" class="feature-card"><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a2552-00069dfc" class="feature-item _01"><div class="feature-left-content"><div class="feature-details-content"><h5 class="heading">Structure & navigation<br/></h5><h5 class="heading-style-h5">Build and organize knowledge in a way your customers will love.</h5><p class="text-size-regular text-color-gray">Configure the structure of your platform with public, private or secret containers to ensure the right customers can easily find the right knowledge and people.</p><div class="w-layout-grid grid-2"><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a255d-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Rooms</div></div><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a2560-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Channels</div></div><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a2563-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Topics</div></div><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a2566-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Badges</div></div><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a2569-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Page builder</div></div><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a256c-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Sidebar builder</div></div><div id="w-node-_246b5d33-0567-f543-f940-243ebc8a256f-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Multi-Community Structure</div></div></div></div></div><div class="feature-right-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/66852b45eab1c223f8dbd9b6_Structure.svg" loading="lazy" alt="Screenshot of Zapnito's sidebar builder feature on an example customer knowledge sharing platform " class="feature-image"/></div></div></div><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed8dc-00069dfc" class="feature-card"><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed91b-00069dfc" class="feature-item _01"><div class="feature-left-content"><div class="feature-details-content"><h5 class="heading">Personalization & access<br/></h5><h5 class="heading-style-h5">Personalize each user鈥檚 abilities with granular precision.</h5><p class="text-size-regular text-color-gray">From registration, to onboarding and beyond, Zapnito makes it possible to serve every user an experience that is tailored to who they are, who they follow and what they鈥檙e interested in.</p><div class="w-layout-grid grid-2"><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed926-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Public, gated or invite-only access</div></div><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed929-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Group segmentation</div></div><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed92c-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Configurable permissions</div></div><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed92f-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Custom registration</div></div><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed932-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Onboarding workflows</div></div><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed935-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">My Network</div></div><div id="w-node-_43e82674-21f9-1e9a-5667-f113f86ed938-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Email digests</div></div></div></div></div><div class="feature-right-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/66852bc7a154ae840f009d49_Personalization.svg" loading="lazy" alt="Screenshot of Zapnito's admin abilities feature on an example customer knowledge sharing platform " class="feature-image"/></div></div></div><div id="w-node-cb53fee0-f694-19f0-d150-1cafc0092f8e-00069dfc" class="feature-card"><div id="w-node-cb53fee0-f694-19f0-d150-1cafc0092fef-00069dfc" class="feature-item _01"><div class="feature-left-content"><div class="feature-details-content"><h5 class="heading">Admin and optimization<br/></h5><h5 class="heading-style-h5">Manage the integrity and visibility of your platform with less resources.</h5><p class="text-size-regular text-color-gray">Zapnito gives your team all the tools needed to drive the right kind of customer engagement based on your business goals.</p><div class="w-layout-grid grid-2"><div id="w-node-cb53fee0-f694-19f0-d150-1cafc0092ffa-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Roles & rights</div></div><div id="w-node-cb53fee0-f694-19f0-d150-1cafc0092ffd-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Moderation rules</div></div><div id="w-node-cb53fee0-f694-19f0-d150-1cafc0093000-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Campaign links</div></div><div id="w-node-cb53fee0-f694-19f0-d150-1cafc0093003-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">SEO tools</div></div></div></div></div><div class="feature-right-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/668530056225e9a7f7c17ddd_Roles.svg" loading="lazy" alt="Screenshot of Zapnito's Room's abilities feature on an example customer knowledge sharing platform " class="feature-image"/></div></div></div><div id="w-node-_7b7f76f4-b4e9-6403-dfca-7bd3caa79195-00069dfc" class="feature-card"><div id="w-node-_7b7f76f4-b4e9-6403-dfca-7bd3caa7920f-00069dfc" class="feature-item _01"><div class="feature-left-content"><div class="feature-details-content"><h5 class="heading">Notifications</h5><h5 class="heading-style-h5">Automate notifications so customers return time and again.</h5><p class="text-size-regular text-color-gray">Allow every user to configure their personal notification preferences so they are kept engaged with notifications relevant to their goals.</p><div class="w-layout-grid grid-2"><div id="w-node-_7b7f76f4-b4e9-6403-dfca-7bd3caa79219-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Member preferences</div></div><div id="w-node-_7b7f76f4-b4e9-6403-dfca-7bd3caa7921c-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Newsletters</div></div><div id="w-node-_7b7f76f4-b4e9-6403-dfca-7bd3caa7921f-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Follow updates</div></div><div id="w-node-_7b7f76f4-b4e9-6403-dfca-7bd3caa79222-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">@Mentions</div></div><div id="w-node-_7b7f76f4-b4e9-6403-dfca-7bd3caa79225-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Private messaging</div></div></div></div></div><div class="feature-right-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/6685301450b1e2c1d62847c0_Notifications.svg" loading="lazy" alt="Screenshot of Zapnito's email newsletter feature on an example customer knowledge sharing platform " class="feature-image"/></div></div></div><div id="w-node-a6b42e16-5e98-f500-e30f-b538e0330f5f-00069dfc" class="feature-card"><div id="w-node-a6b42e16-5e98-f500-e30f-b538e0330ff4-00069dfc" class="feature-item _01"><div class="feature-left-content"><div class="feature-details-content"><h5 class="heading">Revenue generation</h5><h5 class="heading-style-h5">Turn your knowledge sharing into a product you can monetize.</h5><p class="text-size-regular text-color-gray">From paid membership to premium content, CaaS (Community as a Service) to third-party sponsorship, Zapnito makes it simple to drive revenue directly from your platform.</p><div class="w-layout-grid grid-2"><div id="w-node-a6b42e16-5e98-f500-e30f-b538e0330ffe-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Payment integrations</div></div><div id="w-node-a6b42e16-5e98-f500-e30f-b538e0331001-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Sponsorship</div></div><div id="w-node-a6b42e16-5e98-f500-e30f-b538e0331004-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Advertising positions</div></div><div id="w-node-a6b42e16-5e98-f500-e30f-b538e0331007-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Organization profiles</div></div><div id="w-node-a6b42e16-5e98-f500-e30f-b538e033100a-00069dfc" class="feature-subfeature-item-2"><div class="text-size-small">Data exports</div></div></div></div></div><div class="feature-right-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/66683d980f32256626730922_Integrations.svg" loading="lazy" alt="Example of Zapnito's integration capabilities on an example customer knowledge sharing platform" class="feature-image"/></div></div></div></div></div><div id="w-node-_114e01ce-8c82-ea88-662c-f51d519cd718-00069dfc" class="feature-item _01"><div class="testimonial-user-details-long"><p class="text-size-regular"><em>The platform's look and feel is unique to us and we have been able to evolve it as our community has grown.</em></p><div class="testimonial-user-details"><div class="text-size-small-grey">Sherilyn Shackell, Founder & Global CEO</div><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/66912c6c17718db02dfa951c_TMA%20left.svg" loading="lazy" width="120" alt="" class="image-7"/></div></div></div></div></div></div></div><div class="main-wrapper"><div class="section-cta is-about"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div data-w-id="6da86b95-304d-c6f7-93ac-4a6ec592f388" class="cta-component is-about"><div class="cta-content is-about"><h2 class="heading-style-h5-2">Not ready to talk just yet?</h2><h2 class="text-size-regular">Get a comprehensive video tour of the Zapnito platform.</h2><div class="w-layout-hflex flex-block"><a href="/get-a-preview" class="button-hero-transparent w-button">Watch a preview</a></div></div></div></div></div></div></div></div><div class="section-footer"><div class="padding-global"><div class="footer-component"><div class="padding-bottom padding-top-medium"></div><div class="container-large"><div class="footer-content-wrapper"><div class="w-layout-grid footer-grid"><div id="w-node-_7468c932-3e5e-27ae-3f35-d451a444c2ca-a444c2c3" class="footer-content"><div class="footer-top-content"><img src="https://cdn.prod.website-files.com/6662f3584f7d8148beae1083/66686bf5602a8949e0a68040_Zapnito%20logo%20icon.svg" loading="lazy" width="50" alt=""/><div class="padding-bottom padding-small"></div><h6 class="heading-5">Zapnito is the B2B community & knowledge platform that helps accelerate growth through 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