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class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Bootcamp</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@uxozlem?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Ozlem</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/design-bootcamp/why-slacks-copywriting-is-a-masterclass-in-ux-ccda39c5a729?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">Why Slack’s Copywriting is a Masterclass in UX</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">As UX designers, we know that great design isn’t just about visuals — it’s also about words. Copywriting is the invisible glue that holds…</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp">3d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/design-bootcamp/why-slacks-copywriting-is-a-masterclass-in-ux-ccda39c5a729?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fccda39c5a729&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2Fdesign-bootcamp%2Fwhy-slacks-copywriting-is-a-masterclass-in-ux-ccda39c5a729&amp;source=---recommended_stories---user_research---0-84----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="pu l"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29" tabindex="0"><div class="mt"><div aria-label="Does a UX Researcher lose heart when they explore AI?"><div class="mv mw mx my mz"><img alt="Does a UX Researcher lose heart when they explore AI?" class="bh na nb nc nd bx" src="https://miro.medium.com/v2/resize:fit:1358/format:webp/1*9e5H6rTzwcknS7YkKm8fMA.jpeg" loading="eager"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div class="l hn"><img alt="Ki Aguero" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*6wJdWqby8FK663LNBz_kmw.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Ki Aguero</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">Does a UX Researcher lose heart when they explore AI?</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">This whole AI *thing* is weaving itself into User Research. Is it helping? Or hurting? And how?</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><span>Jan 28</span><div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pv"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>4</span></div></div></div></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F5d80cf5a0f29&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2F%40ki.aguero%2Fdoes-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29&amp;source=---recommended_stories---user_research---1-107----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="pu l"><article class=""><div class="mf l"><div class="bh gb"><div class="l"><div class="bh l"><div style="position:relative;display:flex" role="link" data-href="https://medium.com/user-experience-design-1/kick-start-your-continuous-user-research-in-5-steps-5713228bfccf" tabindex="0"><div class="bh nf ng nh ni"><div class="ab"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">UX Collective</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@audreyhacq?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Audrey Hacq</p></a></div></div></div></div><div class="ab"><div class="l pw og"><div class="oh oi oj ok ol om on oo px py"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/kick-start-your-continuous-user-research-in-5-steps-5713228bfccf?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><h2 class="bf op lp lq pz qa lr ls lt qb qc lu ou jx qd qe ox oy ka qf qg pb pc kd qh qi pf cm nt nu nw ny bk">Kick-start your continuous user research in 5 steps</h2><div class="pg"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">Let me walk you through how we set up a Continuous Research process to inform roadmaps and deliver impactful insights!</h3></div></a></div><div class="h k j i d"><div class="qj qk ql qm qn qo qp qq qr qs l"><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp">2d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/kick-start-your-continuous-user-research-in-5-steps-5713228bfccf?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F5713228bfccf&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Fkick-start-your-continuous-user-research-in-5-steps-5713228bfccf&amp;source=---recommended_stories---user_research---2-85----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="qt qu qv qw qx l"><div aria-label="User gives feedback"><div class=""><img alt="User gives feedback" class="bx na" src="https://miro.medium.com/v2/resize:fill:160:106/format:webp/1*eNPKZ9hRmnjdTYVH7IWwcw.png" width="80" height="53" loading="lazy"/></div></div></div></div><div class="qy"><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp">2d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/kick-start-your-continuous-user-research-in-5-steps-5713228bfccf?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F5713228bfccf&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Fkick-start-your-continuous-user-research-in-5-steps-5713228bfccf&amp;source=---recommended_stories---user_research---2-85----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="lj bh r qz ra rb rc rd"></div></div></div></div></div></article></div><div class="pu l"><article class=""><div class="mf l"><div class="bh gb"><div class="l"><div class="bh l"><div style="position:relative;display:flex" role="link" data-href="https://medium.com/design-bootcamp/how-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245" tabindex="0"><div class="bh nf ng nh ni"><div class="ab"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="Bootcamp" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*_wDJs77bAPiwuAe9qOK5Zg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Bootcamp</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@fab.designer?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Fabio Belchior</p></a></div></div></div></div><div class="ab"><div class="l pw og"><div class="oh oi oj ok ol om on oo px py"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/design-bootcamp/how-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><h2 class="bf op lp lq pz qa lr ls lt qb qc lu ou jx qd qe ox oy ka qf qg pb pc kd qh qi pf cm nt nu nw ny bk">How to Turn User Feedback into Actionable Design Improvements</h2></a></div><div class="h k j i d"><div class="qj qk ql qm qn qo qp qq qr qs l"><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><div class="mf ab"><div class="bm" aria-hidden="false"><button class="l ay ao am" aria-label="Member-only story"><div class=""><div><div class="bm" aria-hidden="false"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 64 64"><path fill="#FFC017" d="m39.637 40.831-5.771 15.871a1.99 1.99 0 0 1-3.732 0l-5.771-15.87a2.02 2.02 0 0 0-1.194-1.195L7.298 33.866a1.99 1.99 0 0 1 0-3.732l15.87-5.771a2.02 2.02 0 0 0 1.195-1.194l5.771-15.871a1.99 1.99 0 0 1 3.732 0l5.771 15.87a2.02 2.02 0 0 0 1.194 1.195l15.871 5.771a1.99 1.99 0 0 1 0 3.732l-15.87 5.771a2.02 2.02 0 0 0-1.195 1.194"></path></svg></div></div></div></button></div></div>4d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/design-bootcamp/how-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F0492cb246245&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2Fdesign-bootcamp%2Fhow-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245&amp;source=---recommended_stories---user_research---3-84----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="qt qu qv qw qx l"><div aria-label="How to Turn User Feedback into Actionable Design Improvements"><div class=""><img alt="How to Turn User Feedback into Actionable Design Improvements" class="bx na" src="https://miro.medium.com/v2/resize:fill:160:106/format:webp/1*QpJHRjLHimMe5JZGUpRphw@2x.jpeg" width="80" height="53" loading="lazy"/></div></div></div></div><div class="qy"><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><div class="mf ab"><div class="bm" aria-hidden="false"><button class="l ay ao am" aria-label="Member-only story"><div class=""><div><div class="bm" aria-hidden="false"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 64 64"><path fill="#FFC017" d="m39.637 40.831-5.771 15.871a1.99 1.99 0 0 1-3.732 0l-5.771-15.87a2.02 2.02 0 0 0-1.194-1.195L7.298 33.866a1.99 1.99 0 0 1 0-3.732l15.87-5.771a2.02 2.02 0 0 0 1.195-1.194l5.771-15.871a1.99 1.99 0 0 1 3.732 0l5.771 15.87a2.02 2.02 0 0 0 1.194 1.195l15.871 5.771a1.99 1.99 0 0 1 0 3.732l-15.87 5.771a2.02 2.02 0 0 0-1.195 1.194"></path></svg></div></div></div></button></div></div>4d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/design-bootcamp/how-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F0492cb246245&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2Fdesign-bootcamp%2Fhow-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245&amp;source=---recommended_stories---user_research---3-84----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="lj bh r qz ra rb rc rd"></div></div></div></div></div></article></div><div class="pu l"><article class=""><div class="mf l"><div class="bh gb"><div class="l"><div class="bh l"><div style="position:relative;display:flex" role="link" data-href="https://medium.com/user-experience-design-1/always-read-the-comments-e0a95ac18dca" tabindex="0"><div class="bh nf ng nh ni"><div class="ab"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">UX Collective</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@euphratesdahout?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Euphrates Dahout</p></a></div></div></div></div><div class="ab"><div class="l pw og"><div class="oh oi oj ok ol om on oo px py"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><h2 class="bf op lp lq pz qa lr ls lt qb qc lu ou jx qd qe ox oy ka qf qg pb pc kd qh qi pf cm nt nu nw ny bk">Designers: always read the comments</h2><div class="pg"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">How harnessing user feedback made M3 the world’s most popular design kit</h3></div></a></div><div class="h k j i d"><div class="qj qk ql qm qn qo qp qq qr qs l"><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><span>Jan 17</span><div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pv"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>3</span></div></div></div></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fe0a95ac18dca&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Falways-read-the-comments-e0a95ac18dca&amp;source=---recommended_stories---user_research---4-107----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="qt qu qv qw qx l"><div aria-label="Happy, sad, and neutral faces over comment bubbles and ui"><div class=""><img alt="Happy, sad, and neutral faces over comment bubbles and ui" class="bx na" src="https://miro.medium.com/v2/resize:fill:160:106/format:webp/1*04Ki2SQhJsjoddCgyHmt8Q.png" width="80" height="53" loading="lazy"/></div></div></div></div><div class="qy"><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><span>Jan 17</span><div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pv"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>3</span></div></div></div></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fe0a95ac18dca&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Falways-read-the-comments-e0a95ac18dca&amp;source=---recommended_stories---user_research---4-107----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span></div></div></div><div class="lj bh r qz ra rb rc rd"></div></div></div></div></div></article></div></div></div><div class="h k"><div class="mg re rf rg rh ri rj rk"><div class="rl"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo rt mq ru ms" role="link" data-href="https://medium.com/design-bootcamp/why-slacks-copywriting-is-a-masterclass-in-ux-ccda39c5a729" tabindex="0"><div class="mt"><div aria-label="Why Slack’s Copywriting is a Masterclass in UX"><div class="mv mw mx i d"><img alt="Why Slack’s Copywriting is a Masterclass in UX" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*2ssyNmSj0QSgP0hFWXXkcw.png" loading="eager"/></div><div class="h k j my mz"><img alt="Why Slack’s Copywriting is a Masterclass in UX" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*2ssyNmSj0QSgP0hFWXXkcw.png" loading="eager"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="Bootcamp" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*_wDJs77bAPiwuAe9qOK5Zg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Bootcamp</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@uxozlem?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Ozlem</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/design-bootcamp/why-slacks-copywriting-is-a-masterclass-in-ux-ccda39c5a729?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox ly lz sa pa ma mb mc sb pe md cm nt nu nw ny bk">Why Slack’s Copywriting is a Masterclass in UX</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">As UX designers, we know that great design isn’t just about visuals — it’s also about words. Copywriting is the invisible glue that holds…</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp">3d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/design-bootcamp/why-slacks-copywriting-is-a-masterclass-in-ux-ccda39c5a729?source=topic_portal---recommended_stories---user_research---0-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fccda39c5a729&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2Fdesign-bootcamp%2Fwhy-slacks-copywriting-is-a-masterclass-in-ux-ccda39c5a729&amp;source=---recommended_stories---user_research---0-84----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rm"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo rt mq ru ms" role="link" data-href="https://medium.com/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29" tabindex="0"><div class="mt"><div aria-label="Does a UX Researcher lose heart when they explore AI?"><div class="mv mw mx i d"><img alt="Does a UX Researcher lose heart when they explore AI?" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*9e5H6rTzwcknS7YkKm8fMA.jpeg" loading="eager"/></div><div class="h k j my mz"><img alt="Does a UX Researcher lose heart when they explore AI?" class="bh na rv rw rx ry rz nc nd bx" src="https://miro.medium.com/v2/resize:fit:1144/format:webp/1*9e5H6rTzwcknS7YkKm8fMA.jpeg" loading="eager"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div class="l hn"><img alt="Ki Aguero" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*6wJdWqby8FK663LNBz_kmw.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@ki.aguero?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Ki Aguero</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox ly lz sa pa ma mb mc sb pe md cm nt nu nw ny bk">Does a UX Researcher lose heart when they explore AI?</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">This whole AI *thing* is weaving itself into User Research. Is it helping? Or hurting? And how?</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><span>Jan 28</span><div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/@ki.aguero/does-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29?source=topic_portal---recommended_stories---user_research---1-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pv"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>4</span></div></div></div></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F5d80cf5a0f29&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2F%40ki.aguero%2Fdoes-a-ux-researcher-lose-heart-when-they-explore-ai-5d80cf5a0f29&amp;source=---recommended_stories---user_research---1-107----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rn"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/user-experience-design-1/kick-start-your-continuous-user-research-in-5-steps-5713228bfccf" tabindex="0"><div class="mt"><div aria-label="User gives feedback"><div class="mv mw mx my mz"><img alt="User gives feedback" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/1*eNPKZ9hRmnjdTYVH7IWwcw.png" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">UX Collective</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@audreyhacq?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Audrey Hacq</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/kick-start-your-continuous-user-research-in-5-steps-5713228bfccf?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">Kick-start your continuous user research in 5 steps</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">Let me walk you through how we set up a Continuous Research process to inform roadmaps and deliver impactful insights!</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp">2d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/kick-start-your-continuous-user-research-in-5-steps-5713228bfccf?source=topic_portal---recommended_stories---user_research---2-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F5713228bfccf&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Fkick-start-your-continuous-user-research-in-5-steps-5713228bfccf&amp;source=---recommended_stories---user_research---2-85----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="ro"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/design-bootcamp/how-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245" tabindex="0"><div class="mt"><div aria-label="How to Turn User Feedback into Actionable Design Improvements"><div class="mv mw mx my mz"><img alt="How to Turn User Feedback into Actionable Design Improvements" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/1*QpJHRjLHimMe5JZGUpRphw@2x.jpeg" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="Bootcamp" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*_wDJs77bAPiwuAe9qOK5Zg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/design-bootcamp?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Bootcamp</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@fab.designer?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Fabio Belchior</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/design-bootcamp/how-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">How to Turn User Feedback into Actionable Design Improvements</h2></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><div class="mf ab"><div class="bm" aria-hidden="false"><button class="l ay ao am" aria-label="Member-only story"><div class=""><div><div class="bm" aria-hidden="false"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 64 64"><path fill="#FFC017" d="m39.637 40.831-5.771 15.871a1.99 1.99 0 0 1-3.732 0l-5.771-15.87a2.02 2.02 0 0 0-1.194-1.195L7.298 33.866a1.99 1.99 0 0 1 0-3.732l15.87-5.771a2.02 2.02 0 0 0 1.195-1.194l5.771-15.871a1.99 1.99 0 0 1 3.732 0l5.771 15.87a2.02 2.02 0 0 0 1.194 1.195l15.871 5.771a1.99 1.99 0 0 1 0 3.732l-15.87 5.771a2.02 2.02 0 0 0-1.195 1.194"></path></svg></div></div></div></button></div></div>4d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/design-bootcamp/how-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245?source=topic_portal---recommended_stories---user_research---3-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2F0492cb246245&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2Fdesign-bootcamp%2Fhow-to-turn-user-feedback-into-actionable-design-improvements-0492cb246245&amp;source=---recommended_stories---user_research---3-84----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rp"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/user-experience-design-1/always-read-the-comments-e0a95ac18dca" tabindex="0"><div class="mt"><div aria-label="Happy, sad, and neutral faces over comment bubbles and ui"><div class="mv mw mx my mz"><img alt="Happy, sad, and neutral faces over comment bubbles and ui" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/1*04Ki2SQhJsjoddCgyHmt8Q.png" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">UX Collective</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@euphratesdahout?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Euphrates Dahout</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">Designers: always read the comments</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">How harnessing user feedback made M3 the world’s most popular design kit</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><span>Jan 17</span><div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/always-read-the-comments-e0a95ac18dca?source=topic_portal---recommended_stories---user_research---4-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pv"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>3</span></div></div></div></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fe0a95ac18dca&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Falways-read-the-comments-e0a95ac18dca&amp;source=---recommended_stories---user_research---4-107----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rq"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/user-experience-design-1/nikes-25b-blunder-shows-us-the-limits-of-data-driven-ad30b6e3d938" tabindex="0"><div class="mt"><div aria-label="Elaine looked stricken. Gina snatched the list from her and wrote: 1. Optimize potential. 2. Facilitate empowerment. 3. Implement visioning. 4. Strategize priorities. 5. Augment core structures."><div class="mv mw mx my mz"><img alt="Elaine looked stricken. Gina snatched the list from her and wrote: 1. Optimize potential. 2. Facilitate empowerment. 3. Implement visioning. 4. Strategize priorities. 5. Augment core structures." class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/0*GJUZGzVAqP6Kd6yX" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---5-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---5-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">UX Collective</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@spavel?source=topic_portal---recommended_stories---user_research---5-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Pavel Samsonov</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/nikes-25b-blunder-shows-us-the-limits-of-data-driven-ad30b6e3d938?source=topic_portal---recommended_stories---user_research---5-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">Nike’s $25B blunder shows us the limits of “data-driven”</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">The illusion of data as “objective” conceals that it rarely shows you the whole picture. Making decisions based on the easiest data to…</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><span>Jan 29</span><div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/nikes-25b-blunder-shows-us-the-limits-of-data-driven-ad30b6e3d938?source=topic_portal---recommended_stories---user_research---5-85--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pv"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>118</span></div></div></div></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fad30b6e3d938&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Fnikes-25b-blunder-shows-us-the-limits-of-data-driven-ad30b6e3d938&amp;source=---recommended_stories---user_research---5-85----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rr"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/@lilvick/user-research-needs-to-focus-on-action-not-just-data-bb43a4ac5fdf" tabindex="0"><div class="mt"><div aria-label="User Research Needs to Focus on Action — Not Just Data"><div class="mv mw mx my mz"><img alt="User Research Needs to Focus on Action — Not Just Data" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/0*PO3ctm2eEdyOZTqT" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a tabindex="-1" rel="noopener follow" href="/@lilvick?source=topic_portal---recommended_stories---user_research---6-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div class="l hn"><img alt="Victoria" class="l hh by no np cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*xzxkCqIIOxy4QR6HPGd3eg.jpeg" width="20" height="20" loading="lazy"/><div class="hv by l no np hw n ay hx"></div></div></a></div></div></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@lilvick?source=topic_portal---recommended_stories---user_research---6-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Victoria</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/@lilvick/user-research-needs-to-focus-on-action-not-just-data-bb43a4ac5fdf?source=topic_portal---recommended_stories---user_research---6-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">User Research Needs to Focus on Action — Not Just Data</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">Insights are useless if they don’t drive decisions — here’s how to make research more impactful.</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp">4d ago<div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/@lilvick/user-research-needs-to-focus-on-action-not-just-data-bb43a4ac5fdf?source=topic_portal---recommended_stories---user_research---6-84--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fbb43a4ac5fdf&amp;operation=register&amp;redirect=https%3A%2F%2Fmedium.com%2F%40lilvick%2Fuser-research-needs-to-focus-on-action-not-just-data-bb43a4ac5fdf&amp;source=---recommended_stories---user_research---6-84----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 .805.396L12.5 17l5.695 4.396A.5.5 0 0 0 19 21v-8.5a.5.5 0 0 0-1 0v7.485l-5.195-4.012a.5.5 0 0 0-.61 0L7 19.985z"></path></svg></a></span></div></div></div></div></div></span><div class="h k j i d"><div class="lj bh r me"></div></div></div></div></div></div></div></div></article></div><div class="rs"><article class="gb"><div class="gb mf l"><div class="bh gb"><div class="gb l"><div class="hn gb mg mh mi mj mk ml mm mn mo mp mq mr ms" role="link" data-href="https://medium.com/user-experience-design-1/the-fastest-gun-in-ux-why-your-team-is-telling-the-wrong-story-a13e3c8623b8" tabindex="0"><div class="mt"><div aria-label="Two cowboys are riding away from a crowd of men in pursuit. One asks, but whats the value to the customer? The other shouts, there’s no time for questions, we need to outrun these deadlines"><div class="mv mw mx my mz"><img alt="Two cowboys are riding away from a crowd of men in pursuit. One asks, but whats the value to the customer? The other shouts, there’s no time for questions, we need to outrun these deadlines" class="bh na rv rw rx sc sd nc nd bx" src="https://miro.medium.com/v2/resize:fit:730/format:webp/0*8GiJ9YEzTOPhAOqO" loading="lazy"/></div></div></div><div class="mu ab cc db"><div class="ab db ne bh nf ng nh ni"><div class="nj nk nl nm nn ab q"><div class="cr l"><div><div class="l" aria-hidden="false"><a href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---7-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><div class="hn ab"><img alt="UX Collective" class="na np no cv" src="https://miro.medium.com/v2/resize:fill:40:40/1*mDhF9X4VO0rCrJvWFatyxg.png" width="20" height="20" loading="lazy"/><div class="na l no np hw n hv hx"></div></div></a></div></div></div><div class="nq l"><p class="bf b ga z fz">In</p></div><div class="l"><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" href="https://medium.com/user-experience-design-1?source=topic_portal---recommended_stories---user_research---7-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------" rel="noopener follow"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">UX Collective</p></a></div></div></div><div class="nz l"><p class="bf b ga z fz">by</p></div><div><div class="l" aria-hidden="false"><a class="af ag ah ai aj ak al am an ao ap aq ar nr ab q" rel="noopener follow" href="/@spavel?source=topic_portal---recommended_stories---user_research---7-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><p class="bf b ga z cm ns nt nu nv nw nx ny bk">Pavel Samsonov</p></a></div></div></div><div class="oa l ob oc od oe of og"><div class="oh oi oj ok ol om on oo"><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/user-experience-design-1/the-fastest-gun-in-ux-why-your-team-is-telling-the-wrong-story-a13e3c8623b8?source=topic_portal---recommended_stories---user_research---7-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div title=""><h2 class="bf op lp lq oq or lr ls lt os ot lu ou jx ov ow ox oy ka oz pa pb pc kd pd pe pf cm nt nu nw ny bk">The fastest gun in UX: Why your team is telling the wrong story</h2></div><div class="pg l"><h3 class="bf b ph z cm pi nt nu pj nw ny fz">Designers are skipping steps of the process in a rush for faster outputs. But the contest that really matters is the race towards…</h3></div></a></div></div><span class="bf b ga z fz"><div class="pk ab pl ae"><div class="ab q pp"><span>Jan 13</span><div class="h k j i d"><div class="hn pm do ab q"><div class="hw pn po ab q pp"><div class="ax do du l cv"></div></div><a class="hw ji po ab q pp" tabindex="-1" rel="noopener follow" href="/user-experience-design-1/the-fastest-gun-in-ux-why-your-team-is-telling-the-wrong-story-a13e3c8623b8?source=topic_portal---recommended_stories---user_research---7-107--------------------4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><div><div class="ab" aria-hidden="false"><div class="ab q pv"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#6B6B6B" viewBox="0 0 16 16"><path fill="#6B6B6B" d="M12.344 11.458A5.28 5.28 0 0 0 14 7.526C14 4.483 11.391 2 8.051 2S2 4.483 2 7.527c0 3.051 2.712 5.526 6.059 5.526a6.6 6.6 0 0 0 1.758-.236q.255.223.554.414c.784.51 1.626.768 2.512.768a.37.37 0 0 0 .355-.214.37.37 0 0 0-.03-.384 4.7 4.7 0 0 1-.857-1.958v.014z"></path></svg><span>6</span></div></div></div></a></div></div></div><div class="ab q pq pr"><div class="h k j i d"><div><div class="bm" aria-hidden="false"><span><a class="af ag ah ai aj ak al am an ao ap aq ar as at" rel="noopener follow" href="/m/signin?actionUrl=https%3A%2F%2Fmedium.com%2F_%2Fbookmark%2Fp%2Fa13e3c8623b8&amp;operation=register&amp;redirect=https%3A%2F%2Fuxdesign.cc%2Fthe-fastest-gun-in-ux-why-your-team-is-telling-the-wrong-story-a13e3c8623b8&amp;source=---recommended_stories---user_research---7-107----------------bookmark_preview----4f3bc484_80cf_47d8_8c0b_21765ee066a3--------------"><svg xmlns="http://www.w3.org/2000/svg" width="25" height="25" fill="none" viewBox="0 0 25 25" class="fz ps pt" aria-label="Add to list bookmark button"><path fill="currentColor" d="M18 2.5a.5.5 0 0 1 1 0V5h2.5a.5.5 0 0 1 0 1H19v2.5a.5.5 0 1 1-1 0V6h-2.5a.5.5 0 0 1 0-1H18zM7 7a1 1 0 0 1 1-1h3.5a.5.5 0 0 0 0-1H8a2 2 0 0 0-2 2v14a.5.5 0 0 0 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