CINXE.COM

<!DOCTYPE html> <html lang="en-gb"> <head> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <base href="https://www.joomlaxtc.com/support.html" /> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <meta name="description" content="JoomlaXTC Support Desk: Documentation, Knowledge base, Training Videos and VIP Ticket based support" /> <title>Joomla Support | Documentation | Knowledge Base | Training Videos | Support Tickets</title> <link href="/templates/samurai/favicon.ico" rel="shortcut icon" type="image/vnd.microsoft.icon" /> <link href="/media/jui/css/bootstrap.min.css?972b29599896e45e0f09a04af1b88f31" rel="stylesheet" type="text/css" /> <link href="/media/jui/css/bootstrap-responsive.min.css?972b29599896e45e0f09a04af1b88f31" rel="stylesheet" type="text/css" /> <link href="/media/jui/css/bootstrap-extended.css?972b29599896e45e0f09a04af1b88f31" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/templates/samurai/XTC/css.php?id=28&file=default" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/templates/samurai/XTC/css.php?id=28&group=typo" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/templates/samurai/XTC/css.php?id=28&group=grid" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/templates/samurai/XTC/css.php?id=28&group=style1" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/templates/system/css/system.css" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/templates/system/css/general.css" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/templates/samurai/XTC/css.php?id=28&file=template" rel="stylesheet" type="text/css" /> <link href="https://www.joomlaxtc.com/modules/mod_jxtc_newspro/css/wall.css" rel="stylesheet" type="text/css" /> <style type="text/css"> div.mod_search623 input[type="search"]{ width:auto; 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ga('create', 'UA-715192-9', 'auto'); ga('send', 'pageview'); </script> </head> <body id="bttop" class="innerpage sticky supportdocs pad60 com_content categories itemid86"> <div id="headerwrap" class="sticky"> <div class="aboveheader"> <div style="padding:2% 8%;"><p>It is with a mix of emotions that we pen this message to inform you that our journey with JoomlaXTC has reached its conclusion. We have decided to bring an end to our business operations, and effective immediately, JoomlaXTC will no longer be providing products, services, or support.</p> <p>Please download any templates or plugin's before August 1st, 2023 as we close the website</p><p> A huge humble Thank You to all our loyal customers!</p></div> </div> <div id="header" class=" clearfix"> <div id="logo" class="hd2"> <a class="hideTxt" href="//www.joomlaxtc.com"> Your Joomla! 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Send us a support ticket.</p> </div> </div> </div> <div class="module title-off modcenter supportsearch nopad"> <div class="modulecontent"> <div class="searchmodcenter supportsearch nopad mod_search623"> <form action="/support.html" method="post" class="form-inline"> <label for="mod-search-searchword" class="element-invisible">Search ...</label> <input name="searchword" id="mod-search-searchword" maxlength="200" class="inputbox search-query" type="search" size="100" placeholder="Search Our Knowledge Base" /> <button class="searchbutton" onclick="this.form.searchword.focus();"><i class="fa fa-search mersearch"></i></button> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" name="Itemid" value="875" /> </form> </div> </div> </div> </div> </div> <div id="r1separator"></div> </div> <div id="region3wrap" class="xtc-bodygutter"> <div id="region3pad" class="xtc-wrapperpad"> <div id="region3" class="row-fluid xtc-wrapper animated anistyle"> <div class="span12"> <div id="breadcrumbs" class="r3spacer_top"> <div class="module title-off "> <div class="modulecontent"> <div class="breadcrumbs"> <span class="showHere">You are here: </span><span class="here">Support</span></div> </div> </div> </div> <div id="component" class="r3spacer_top"> <div class="categories-listsupportdocs pad60"> <div class="categories-listsupportdocs pad60"> <div class="first" > <h3 class="page-header item-title"> <a href="/support/template.html"> Templates </a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 0 </span> </h3> <div class="list-children"> <div class="first" > <img src="/images/iconmonstr-cube-icon-256.png"/> <h3 class="page-header item-title"> <a href="/support/template/templates.html"> Template Guides</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 85 </span> </h3> <div class="category-desc"> Template Specific Guides </div> </div> <div class="second" > <img src="/images/iconmonstr-help-4-icon-256-2.png"/> <h3 class="page-header item-title"> <a href="/support/template/template-help.html"> Template Help</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 30 </span> </h3> <div class="category-desc"> Common Template Issues </div> </div> <div class="first" > <img src="/images/framework_icon.png"/> <h3 class="page-header item-title"> <a href="/support/template/template-docs.html"> Framework Docs</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 5 </span> </h3> <div class="category-desc"> Framework Documentation </div> </div> </div> </div> </div> <div class="second" > <h3 class="page-header item-title"> <a href="/support/extension.html"> Extensions </a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 0 </span> </h3> <div class="list-children"> <div class="first" > <img src="/images/iconmonstr-gear-6-icon-256-2.png"/> <h3 class="page-header item-title"> <a href="/support/extension/extension-guides.html"> Extension Guides</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 128 </span> </h3> <div class="category-desc"> Extension Specific Guides </div> </div> <div class="first" > <img src="/images/iconmonstr-help-4-icon-256-3.png"/> <h3 class="page-header item-title"> <a href="/support/extension/extension-help.html"> Extension Help</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 10 </span> </h3> <div class="category-desc"> Common Extension Issues </div> </div> </div> </div> </div> <div class="first" > <h3 class="page-header item-title"> <a href="/support/billing.html"> Billing</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 0 </span> </h3> <div class="list-children"> <div class="first" > <img src="/images/iconmonstr-credit-card-2-icon-256.png"/> <h3 class="page-header item-title"> <a href="/support/billing/billing-help.html"> Billing Help</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 5 </span> </h3> <div class="category-desc"> Common Payment and Billing Issues </div> </div> <div class="first" > <img src="/images/iconmonstr-help-4-icon-256-2.png"/> <h3 class="page-header item-title"> <a href="/support/billing/faq.html"> FAQ</a> <span class="badge badge-info tip hasTooltip" title="Article Count:"> 3 </span> </h3> <div class="category-desc"> Frequently Asked Questions </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>235</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>252</b><br /> <div id="region4wrap" class="xtc-bodygutter"><div id="region4pad" class="xtc-wrapperpad"><div id="region4" class="row-fluid xtc-wrapper"><div class="span12"><div id="user13_18" class="clearfix r4spacer_top"><div class="row-fluid"><div id="user13" class="xtcBootstrapGrid span12 singlecolumn cols-1 column-1"><div class="singlearea"><div class="module title-on modcenter nomarg nopad s-ticket"> <h3 class="moduletitle"> <span class="first_word">Didn't find an Answer?</span> </h3> <div class="modulecontent"> <center> <p style="font-size:20px;">If you didn't find the answer you were looking for from the links above. </p><br> <br><br> <a class="squarebutton" href="http://www.joomlaxtc.com/support/tickets">SUBMIT SUPPORT TICKET</a> </center> </div> </div> </div></div></div></div></div></div></div></div><br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>235</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>252</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>235</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>252</b><br /> <div id="region9wrap" class="xtc-bodygutter"><div id="region9pad" class="xtc-wrapperpad"><div id="region9" class="row-fluid xtc-wrapper"><div class="row-fluid"><div id="bottom1" class="xtcBootstrapGrid span12 singlecolumn cols-1 column-1"><div class="firstarea"><div class="module title-on modcenter nomarg"> <h3 class="moduletitle"> <span class="first_word">Popular Questions </span> </h3> <div class="modulecontent"> <div id="jxtcwall884"><div align="center" > <div class="popquest" ><div id="wallviewjxtcwall884" class="wallviewbootstrap columns-6 rows-1" style="overflow:hidden"><div class="wallspinner"></div><div id="wallsliderjxtcwall884" class="wallslider"><div class="wallsliderrow"><div class="wallslidercell"><div class="wallpage oddpage singlepage page-1" ><div class="row-fluid singlerow oddrow row-1"><div class="span2 firstcol oddcol col-1" ><a href="/support/template/template-help/logo-issues.html"><div class="supportcatwrap"> <div class="supportcatimg"><i class="fa fa-star"></i></div> <p>Logo Issues</p> </div> </a></div><div class="span2 centercol evencol col-2" ><a href="/support/template/template-help/ajax-parse-error.html"><div class="supportcatwrap"> <div class="supportcatimg"><i class="fa fa-star"></i></div> <p>Error Messages</p> </div> </a></div><div class="span2 centercol oddcol col-3" ><a href="/support/template/template-help/mobile-display-issues.html"><div class="supportcatwrap"> <div class="supportcatimg"><i class="fa fa-star"></i></div> <p>Mobile Display</p> </div> </a></div><div class="span2 centercol evencol col-4" ><a href="/support/template/template-help/finding-and-editing-css.html"><div class="supportcatwrap"> <div class="supportcatimg"><i class="fa fa-star"></i></div> <p>Editing CSS</p> </div> </a></div><div class="span2 centercol oddcol col-5" ><a href="/support/template/template-help/quickstart-installation.html"><div class="supportcatwrap"> <div class="supportcatimg"><i class="fa fa-star"></i></div> <p>Quickstart Installation</p> </div> </a></div><div class="span2 lastcol evencol col-6" ><a href="/support/billing/billing-help/automatically-charged.html"><div class="supportcatwrap"> <div class="supportcatimg"><i class="fa fa-star"></i></div> <p>Automatic Charges</p> </div> </a></div></div></div></div></div></div></div></div></div> <br><br></div> </div> </div> </div><div class="lastarea"><div class="module title-on modcenter nomarg s-ticket"> <h3 class="moduletitle"> <span class="first_word">Didn't find an Answer?</span> </h3> <div class="modulecontent"> <center> <p style="font-size:20px;">If you didn't find the answer you were looking for from the links above. </p> <br><br><br> <a class="squarebutton" href="http://www.joomlaxtc.com/support/tickets">SUBMIT SUPPORT TICKET</a> </center> </div> </div> </div></div></div></div></div></div><br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>235</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>252</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>235</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>252</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>235</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>252</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>235</b><br /> <br /> <b>Warning</b>: Illegal string offset 'style' in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/libraries/src/Helper/ModuleHelper.php</b> on line <b>252</b><br /> <div id="region10wrap" class="xtc-bodygutter"><div id="region10pad" class="xtc-wrapperpad"><div id="region10" class="row-fluid xtc-wrapper"><div class="row-fluid"><div id="bottom8" class="xtcBootstrapGrid span4 firstcolumn cols-3 column-1"><div class="singlearea"><div class="module title-on "> <h3 class="moduletitle"> <span class="first_word">OUR PRODUCTS</span> </h3> <div class="modulecontent"> <ul class="menu xtcdefaultmenu"> <br /> <b>Warning</b>: A non-numeric value encountered in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/templates/samurai/html/mod_menu/default.php</b> on line <b>104</b><br /> <li class="item-1004 subcol0"><a href="/joomla-templates.html" >Premium Joomla Templates</a></li><li class="item-1006 subcol1"><a href="/joomla-extensions.html" >Premium Joomla Extensions</a></li><li class="item-1005 subcol0"><a href="/resources/free-templates.html" >Free Joomla Templates</a></li><li class="item-1007 subcol1"><a href="/resources/free-joomla-extensions.html" >Free Joomla Extensions</a></li><li class="item-1008 subcol0"><a href="/?Itemid=1146" >Best Joomla Club Plans</a></li></ul> </div> </div> </div></div><div id="bottom9" class="xtcBootstrapGrid span4 centercolumn cols-3 column-2"><div class="singlearea"><div class="module title-on "> <h3 class="moduletitle"> <span class="first_word">SITE LINKS</span> </h3> <div class="modulecontent"> <ul class="menu xtcdefaultmenu"> <br /> <b>Warning</b>: A non-numeric value encountered in <b>/mnt/data/vhosts/casite-810015.cloudaccess.net/httpdocs/templates/samurai/html/mod_menu/default.php</b> on line <b>104</b><br /> <li class="item-1013 active subcol0"><a href="/support.html" >Support</a></li><li class="item-1014 subcol1"><a href="/contact-us.html" >Contact Us</a></li><li class="item-1015 subcol0"><a href="/?Itemid=1146" >Club Plans</a></li><li class="item-1016 subcol1"><a href="/terms-and-conditions.html" >Terms and Conditions</a></li><li class="item-1018 subcol0"><a href="/privacy-notice.html" >Privacy Notice</a></li></ul> </div> </div> </div></div><div id="bottom10" class="xtcBootstrapGrid span4 lastcolumn cols-3 column-3"><div class="firstarea"><div class="module title-off nopad nomarg"> <div class="modulecontent"> <div class="getsocial"> <a href="http://www.facebook.com/joomlaxtc" target="_blank"> <div class="scircle col-1"> <i class="fa fa-facebook"></i> </div> </a> <a href="http://www.twitter.com/joomlaxtc" target="_blank"> <div class="scircle col-2"> <i class="fa fa-twitter"></i> </div> </a> <a href="https://plus.google.com/+Joomlaxtc" target="_blank"> <div class="scircle col-4"> <i class="fa fa-google-plus"></i> </div> </a> <a href="http://www.youtube.com/user/joomlaxtc" target="_blank"> <div class="scircle col-5"> <i class="fa fa-youtube"></i> </div> </a> <a href="https://www.linkedin.com/company/monev-software-llc" target="_blank"> <div class="scircle col-6"> <i class="fa fa-linkedin"></i> </div> </a> </div> </div> </div> </div><div class="lastarea"><div class="module title-on nopad nomarg"> <h3 class="moduletitle"> <span class="first_word">JOIN OUR NEWSLETTER</span> </h3> <div class="modulecontent"> 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