Global Servicing | Electronics Manufacturing Automation & PCB

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style="max-width: 800px"> <h2 class="cb-title mb-0"> Service Organizations Local to our Customers. </h2> <div class="cb-text rlpm mt-3"> <p>Machine servicing is necessary on a periodic basis, and occasionally to address a break down. With machines distributed globally, Getech has developed a service organization, directly and with its partners, located in all of the major areas of the world where manufacturing has significant centers. Factory trained engineers are based in all regions, with access to parts and direct connection to the factory based engineering and service group. Our factory team has an average tenure of more than 7 years, and are experts in the process areas we serve. Customers are invited to train at Getech with their equipment before it ships, at no charge, or we can train on site once a system is installed.</p> </div> </div> </div> </div> </section> <section id="content_block-67cefa0539673" class="layout-item content_block title-default"> <div class="layout-item-inner bg-transparent pt-sm pb-sm"> <div class="container"> <div class="cb-inner" style="max-width: 1450px"> <div class="cb-text rlpm "> <div class="iframe-container"> <iframe src="https://www.getecha.com/dev/map/" width="100%" height="650px" frameborder="0" allowfullscreen></iframe> </div> </div> </div> </div> </div> </section> <section id="content_block-67cefa053973b" class="layout-item content_block title-default"> <div class="layout-item-inner bg-transparent pt-default pb-default"> <div class="container"> <div class="cb-inner" style="max-width: 620px"> <h2 class="cb-title mb-0"> Getech Service Contacts </h2> <div class="cb-text rlpm mt-3"> <p>Please contact the geographically relevant service engineer listed below. Your information is ALWAYS confidential and will never be shared.</p> </div> </div> </div> </div> </section> <section id="contact_details-67cefa0539833" class="layout-item contact_details"> <div class="layout-item-inner pt-default pb-default"> <div class="container"> <div class="cd-row row"> <div class="cd-col col-sm-6 col-lg-3"> <div class="cd-contact-header"> <h4 class="cd-contact-title mb-0"> Global </h4> <p class="cd-contact-sub-title mb-0"> Han Wei Wong </p> </div> <div class="cd-contact-content mt-3"> <p class="cd-contact-email"> <span>E.</span> <a href="mailto:hanwei.w@getecha.com">hanwei.w@getecha.com</a> </p> </div> </div> <div class="cd-col col-sm-6 col-lg-3"> <div class="cd-contact-header"> <h4 class="cd-contact-title mb-0"> Singapore </h4> <p class="cd-contact-sub-title mb-0"> Mingdong Zheng </p> </div> <div class="cd-contact-content mt-3"> <p class="cd-contact-phone"> <span>T.</span> <a href="tel:mingdong.z@getecha.com">mingdong.z@getecha.com</a> </p> </div> </div> <div class="cd-col col-sm-6 col-lg-3"> <div class="cd-contact-header"> <h4 class="cd-contact-title mb-0"> Soon Lee Sin </h4> <p class="cd-contact-sub-title mb-0"> India, Vietnam, Malaysia </p> </div> <div class="cd-contact-content mt-3"> <p class="cd-contact-email"> <span>E.</span> <a href="mailto:soonlee.s@getecha.com">soonlee.s@getecha.com</a> </p> </div> </div> <div class="cd-col col-sm-6 col-lg-3"> <div class="cd-contact-header"> <h4 class="cd-contact-title mb-0"> America, Europe </h4> <p class="cd-contact-sub-title mb-0"> Poh Heng Tan </p> </div> <div class="cd-contact-content mt-3"> <p class="cd-contact-email"> <span>E.</span> <a href="mailto:pohheng.t@getecha.com">pohheng.t@getecha.com</a> </p> </div> </div> </div> </div> </div> </section> <section id="content_block-67cefa053999a" class="layout-item content_block title-default"> <div class="layout-item-inner bg-light pt-default pb-default"> <div class="container"> <div class="cb-inner" style="max-width: 620px"> <h2 class="cb-title mb-0"> Warranty Terms </h2> <div class="cb-text rlpm mt-3"> <p>Full parts and labor warranty, failure due to faulty workmanship or defective components for a period of 12 months from date of dispatch at Getech.</p> <p>Wear and tear parts not covered under warranty. Spindle considered wear part.</p> <p>Freight charges to be borne by customer for warranty part pickup. Freight for returned parts will be borne by Getech if return parts are requested by Getech for analysis. </p> <p>Your order is accepted subject to the terms and conditions as stated in the general terms and conditions of contract (available on request).</p> </div> </div> </div> </div> </section> <section id="content_block-67cefa0539a63" class="layout-item content_block title-default has-bg"> <div class="layout-item-inner bg-dark pt-default pb-default"> <div class="container"> <div class="cb-inner" style="max-width: 620px"> <h2 class="cb-title mb-0"> Machine Obsolescence and support Policy </h2> <div class="cb-text rlpm mt-3"> <p>Getech strives to design and build machines and automation solutions that exceed customer expectations both in terms of production performance and life expectancy.</p> <ul> <li>Machinery that is up to 7 years old is supported by parts and technical support as required. Upgrades, parts and services are not part of any warranty contract and are only available for purchase at the prevailing market rates for such items.</li> <li>Machinery that is up to 10 years old is supported by parts and technical support as far as physically possible based on the availability of the parts or equivalent items. However, no guarantee is given or implied. These parts and services are not part of any warranty contract and are only available for purchase at the prevailing market rates for such items.</li> <li>Machinery older than 10 years old is considered technically obsolete and any significant breakdown of the machine could result in a terminal failure. It is highly possible parts are not available to repair the machine. Any parts and services are not part of any warranty contract and are only available for purchase at the prevailing market rates for such items.</li> </ul> </div> </div> </div> </div> </section> <section id="cta_block-67cefa0539b72" class="layout-item cta_block"> <div class="layout-item-inner"> <figure class="ctab-image mb-0 pos-abs-full parallax-it"> <img class='' src='/wp-content/uploads/2018/09/21826572_l.jpg' sizes='(max-width: 1781px) 100vw, 1781px' srcset='/wp-content/uploads/2018/09/21826572_l.jpg 1781w, /wp-content/uploads/2018/09/21826572_l-300x199.jpg 300w, /wp-content/uploads/2018/09/21826572_l-768x509.jpg 768w, /wp-content/uploads/2018/09/21826572_l-1200x796.jpg 1200w, /wp-content/uploads/2018/09/21826572_l-480x318.jpg 480w, /wp-content/uploads/2018/09/21826572_l-640x424.jpg 640w, /wp-content/uploads/2018/09/21826572_l-960x637.jpg 960w, /wp-content/uploads/2018/09/21826572_l-1600x1061.jpg 1600w' title='21826572_l' alt='' /> </figure> <span class="ctab-image-overlay pos-abs-full" style="opacity: 0.4"></span> <div class="container"> <h3 class="ctab-text mb-0"> COMMITTED TO ACHIEVING<br /> EXCELLENCE AND TOTAL<br /> CUSTOMER SATISFACTION </h3> <div class="ctab-buttons btn-troop mt-3"> <a class="ctab-button btn btn-ns type-link has-label" href="https://www.getecha.com/our-products/" title="View Our Products" > View Our Products </a> </div> </div> </div> </section> </main> </div> </div> </div> <div id="getech-login-popup" class="popup-login-wrap mfp-hide"> <div class="popup-login"> <form class="modal-form gform_wrapper" name="loginform" method="post" action="https://www.getecha.com/wp-login.php"> <div class="form-group mb-1"> <input type="text" name="log" id="user_login" class="form-control" value="" autocomplete="off" placeholder="Username"/> </div> <div class="form-group mb-3"> <input type="password" name="pwd" id="user_pass" class="form-control" value="" autocomplete="off" placeholder="Password"/> </div> <div class="form-group mb-3"> <a href="https://www.getecha.com/wp-login.php?action=lostpassword" title="Lost password?"> Lost password? </a> </div> <div class="form-group mb-0"> <button class="btn btn-primary btn-load" type="submit" name="wp-submit" id="wp-submit"> <span>Login</span> </button> <input type="hidden" name="redirect_to" value="https://www.getecha.com/portal/"> </div> </form> </div> </div> <footer class="content-info bg-dark"> <div class="top"> <div class="container"> <div class="top-inner"> <nav class="nav-footer d-none d-md-block"> <ul id="menu-footer-navigation" class="nav"><li class="menu-item menu-our-products"><a title="Our Products" href="https://www.getecha.com/our-products/">Our Products</a></li> <li class="active menu-item menu-service-support"><a title="Service & Support" href="https://www.getecha.com/servicing/" aria-current="page">Service & Support</a></li> <li class="menu-item menu-about-us"><a title="About Us" href="https://www.getecha.com/about-us/">About Us</a></li> <li class="menu-item menu-contact-us"><a title="Contact Us" href="https://www.getecha.com/contact-us/">Contact Us</a></li> <li class="menu-item menu-careers"><a title="Careers" href="https://www.getecha.com/about-us/careers/">Careers</a></li> <li class="menu-item menu-latest-news"><a title="Latest News" href="https://www.getecha.com/latest-news/">Latest News</a></li> <li class="menu-item menu-cookies-policy"><a title="Cookies Policy" href="https://www.getecha.com/cookies-policy/">Cookies Policy</a></li> <li class="menu-item menu-privacy"><a title="Privacy" rel="privacy-policy" href="https://www.getecha.com/privacy/">Privacy</a></li> </ul> </nav> <div class="d-none d-md-block ml-auto"> <ul class="social-media-links "> <li> <a href="https://www.facebook.com/getecha" title="Facebook" target="_blank" rel="nofollow"> <i class="getech-icon-facebook"></i> <span class="sr-only">Facebook</span> </a> </li> <li> <a href="https://twitter.com/GETECH10" title="Twitter" target="_blank" rel="nofollow"> <i class="getech-icon-twitter"></i> <span class="sr-only">Twitter</span> </a> </li> <li> <a href="https://www.linkedin.com/company/getech-automation-pt-ltd/" title="LinkedIn" target="_blank" rel="nofollow"> <i class="getech-icon-linkedin"></i> <span class="sr-only">LinkedIn</span> </a> </li> </ul> </div> </div> </div> </div> <div class="bottom"> <div class="container"> <div class="bottom-inner"> <p class="copyright mb-0"> GETECH Copyright 2025 </p> <p class="website-by mb-0 mt-2 mt-md-0"> Website by <a href="http://smt-marketing.com/" title="SMT Marketing" target="_blank">SMT Creative</a> </p> </div> </div> </div> </footer> </div> <div id="cookie-law-info-bar" data-nosnippet="true"><span><div class="cli-bar-container cli-style-v2"><div class="cli-bar-message">We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. 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