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src="https://studer-innotec.com/wp-content/plugins/sitepress-multilingual-cms/res/flags/de.svg" alt="Deutsch" /></span></a><span class="mobile_arrow"><i class="fa fa-angle-right"></i><i class="fa fa-angle-down"></i></span><ul class="sub_menu"><li id="mobile-menu-item-wpml-ls-5-en" class="menu-item wpml-ls-slot-5 wpml-ls-item wpml-ls-item-en wpml-ls-menu-item wpml-ls-first-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item "><a title="Wechseln zu " href="https://studer-innotec.com/studer-care/" class=""><span><img class="wpml-ls-flag" src="https://studer-innotec.com/wp-content/plugins/sitepress-multilingual-cms/res/flags/en.svg" alt="Englisch" /></span></a><span class="mobile_arrow"><i class="fa fa-angle-right"></i><i class="fa fa-angle-down"></i></span></li><li id="mobile-menu-item-wpml-ls-5-fr" class="menu-item wpml-ls-slot-5 wpml-ls-item wpml-ls-item-fr wpml-ls-menu-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item "><a title="Wechseln zu 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fa-arrow-up"></i> </span> </a><div class="content content_top_margin_none"><div class="content_inner "><div class="full_width"><div class="full_width_inner" ><div class="wpb-content-wrapper"><div class="vc_row wpb_row section vc_row-fluid vc_custom_1663150247590 grid_section" style=' text-align:left;'><div class=" section_inner clearfix"><div class='section_inner_margin clearfix'><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner vc_custom_1651130115523"><div class="wpb_wrapper"><div class='q_elements_holder two_columns eh_two_columns_66_33 responsive_mode_from_768 arrondi-haut-droit' style='background-color:#e53a2d'><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_792908'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_792908'><div class="wpb_text_column wpb_content_element vc_custom_1732612940837"><div class="wpb_wrapper"><h2><span style="color: #ffffff;"> Studer care </span></h2><p> </p><p><span style="color: #ffffff;"><strong> Mehr als zeitlose Qualität</strong><br /> studercare, umfasst Reparaturen, Wartung und Updates für Ihre Geräte.<br /> </span></p></div></div></div></div></div><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_919542' style='vertical-align:middle;text-align:center;'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_919542' style='padding:0px 20px'><div class="wpb_single_image wpb_content_element vc_align_center"><div class="wpb_wrapper"><div class="vc_single_image-wrapper vc_box_border_grey"><img fetchpriority="high" decoding="async" width="600" height="377" src="https://studer-innotec.com/wp-content/uploads/2022/12/warranty-1.svg" class="vc_single_image-img attachment-full" alt="" title="warranty" /></div></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_inner warranty" style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_583556'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_583556'><div class="wpb_text_column wpb_content_element arrondi-bas-gauche vc_custom_1732612888664"><div class="wpb_wrapper"><h3>Studer care, mehr als Garantie</h3><p> </p><h5>10 Jahre Garantie</h5><p>Alle unsere Produkte aus den Serien aj, vario, xtender und next profitieren von der längsten Garantiezeit im Bereich der batteriegestützten Leistungselektronik: 10 Jahre Garantie, ohne dass ein weiteres Verfahren erforderlich ist. Erfahren Sie mehr über Ihre <a href="https://studer-innotec.com/de/downloads/#various">Studer-Garantiebedingungen.</a></p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683118349781"><div class="wpb_wrapper"><h5>Kundendienst</h5><p>Darüber hinaus bietet studer care eine breite Palette an begleitenden Dienstleistungen an. Wir haben ein engagiertes Team für den technischen Support, das unsere professionellen Partner in allen Aspekten des Vor- und Nachverkaufs unterstützt. Besuchen Sie <a href="https://studer-innotec.com/de/kundendienst/">unseren Supportbereich</a>, unsere Techniker helfen Ihnen gerne weiter.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683118690013"><div class="wpb_wrapper"><h5>Studer Service-Zentren</h5><p>Der Eckpfeiler eines großartigen Service ist der Ausbau unseres Netzes professioneller Studer-Servicezentren, um Sie näher an Ihren Bedürfnissen zu bedienen.<span class="Apple-converted-space"> </span>Wir haben auch eine große Liste von qualifizierten Servicepartnern (QSP), die Ihnen bei der Wartung Ihrer xtender-, vario- und aj-Geräte helfen können. <span class="Apple-converted-space"> </span></p></div></div><div class="wpb_text_column wpb_content_element arrondi-bas-gauche vc_custom_1683118473291"><div class="wpb_wrapper"><h5>Training</h5><p>Unser Team bereitet für Sie und Ihre Kunden Online- und persönliche Trainingseinheiten vor. Von der technisch-kommerziellen Produktschulung bis zu fortgeschrittenen technischen Konfigurationen. Zögern Sie nicht, uns für weitere Informationen zu kontaktieren. Finden Sie die kommenden <a href="https://studer-innotec.com/de/veranstaltungen/">Schulungen und Messen.</a></p></div></div></div></div></div></div></div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_509701'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_509701'><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683118502197"><div class="wpb_wrapper"><h5>Besuch der Autarky Factory</h5><p>Wir sind offen und freuen uns, Sie in unserer Fabrik in Sitten (Schweiz) begrüßen zu dürfen, wo wir Sie bei einer Besichtigung begleiten können, um die <b>Swiss Made Power</b> zu erleben. Wenden Sie sich an Ihren Ansprechpartner bei studer und organisieren Sie Ihre geplante Reise zu uns. Wir bitten Sie, auch Ihre engsten Kunden und Techniker mitzubringen.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683118696348"><div class="wpb_wrapper"><h5>Obsoleszenz stoppen</h5><p>Bei Studer versuchen wir, die geplante Obsoleszenz als eine Frage des Respekts gegenüber unseren Kunden und unserem Planeten zu betrachten. Abfall ist ein wichtiges Thema, und wir wollen einen Beitrag dazu leisten. Unsere hochwertigen Produkte sind für eine lange Lebensdauer konzipiert. Sie können repariert werden und bleiben Ihnen eine ganze Generation lang erhalten.</p></div></div></div></div></div></div><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_805434'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_805434'><div class="wpb_text_column wpb_content_element arrondi-bas-gauche vc_custom_1732613112598"><div class="wpb_wrapper"><h3><span style="color: #ffffff;">Swiss made power</span></h3><p> </p><p><span style="color: #ffffff;">Vom Entwurf über die Herstellung und Zusammenbau bis zur Endkontrolle vor dem Versand. Wir kontrollieren den gesamten Prozess von unserem Produktionsstandort in Sion (Schweiz) aus.<span class="Apple-converted-space"> </span></span></p><p><span style="color: #ffffff;">Für alle von Studer hergestellten Produkte gilt eine Garantiezeit von 10 Jahren. Erfahren Sie mehr über Ihre <a style="color: #ffffff;" href="https://studer-innotec.com/de/downloads/#various">Studer-Garantiebedingungen.</a></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_custom_1586880283737 grid_section" style=' text-align:left;'><div class=" section_inner clearfix"><div class='section_inner_margin clearfix'><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs"><div class="vc_column-inner vc_custom_1732613055113"><div class="wpb_wrapper"><div class='q_elements_holder two_columns eh_two_columns_66_33 responsive_mode_from_768 arrondi-haut-droit' style='background-color:#e08e2e'><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_262601'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_262601'><div class="wpb_text_column wpb_content_element vc_custom_1683118800875"><div class="wpb_wrapper"><h2><span style="color: #ffffff;">Studer care+</span></h2><p> </p><p><span style="color: #ffffff;"><strong> Sorglospaket, langfristige Strategie </strong><br /> Der next3 ist ein innovatives Konzept aus unserer Forschung und Entwicklung. Wir haben unser Bestes gegeben, um Ihnen und Ihren Kunden die Möglichkeit einer innovativen Dienstleistung zu bieten, die den next3 begleitet. Studer care+ ist viel mehr als ein professioneller Garantieservice und bietet sowohl für Fachleute als auch für Endkunden zahlreiche Vorteile.</p></div></div></div></div></div><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_720469' style='vertical-align:middle;text-align:center;'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_720469' style='padding:0px 20px'><div class="wpb_single_image wpb_content_element vc_align_center"><div class="wpb_wrapper"><div class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="600" height="377" src="https://studer-innotec.com/wp-content/uploads/2022/12/warranty.svg" class="vc_single_image-img attachment-full" alt="" title="warranty+" /></div></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-6 vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_136614'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_136614'><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683118866641"><div class="wpb_wrapper"><p></span></p><h3 class="p1">Studer care+, ein professioneller After-Sales-Service</h3><p> </p><h5 class="p1">10+5, eine 15-jährige Garantie</h5><p>Studer care+ verlängert die Garantie für Ihr next3 von 10 auf 15 Jahre</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683119436948"><div class="wpb_wrapper"><h5>Einfache und unkomplizierte Garantieverfahren</h5><p>Prioritäre Garantieunterstützung und vereinfachte Rückgabe. Studer care+ Reparaturen werden prioritär behandelt</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683118923806"><div class="wpb_wrapper"><h5>Netzwerk dedizierter Service-Center</h5><p> </p><p>Offizielle Servicezentren für einen bevorzugten Service in der Nähe Ihrer Projekte</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683119012812"><div class="wpb_wrapper"><h5>Lebenslange Garantie für technischen Support</h5><p>Wir reparieren die Elektronik, wir achten darauf. Studer care+ bietet vorrangigen Zugang zu unserem technischen Support-Team</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683119812994"><div class="wpb_wrapper"><h5>Keine Unterbrechung des Kundenservices</h5><p>Elite-Kundendienst mit einem Ersatzgerät für jeden Garantiefall. Ihr Kunde wird immer bedient, Sie sparen Geld und Zeit</p><p> </p><table style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 30%;"></td><td style="width: 40%; text-align: left;"><strong>studer care</strong></td><td style="width: 30%; text-align: left;"><strong>studer care +</strong></td></tr><tr><td style="width: 30%; text-align: left;">Garantie</td><td style="width: 40%; text-align: left;">10 Jahre</td><td style="width: 30%; text-align: left;">15 Jahre</td></tr><tr><td style="width: 30%; text-align: left;">Reparaturen</td><td style="width: 40%; text-align: left;">Wer <sup>zuerst</sup> kommt, mahlt <sup>zuerst</sup></td><td style="width: 30%; text-align: left;">Priorität</td></tr><tr><td style="width: 30%; text-align: left;">support</td><td style="width: 40%; text-align: left;">Wer <sup>zuerst</sup> kommt, mahlt <sup>zuerst</sup></td><td style="width: 30%; text-align: left;">Priorität</td></tr><tr><td style="width: 30%; text-align: left;">Ersatz</td><td style="width: 40%; text-align: left;">nicht inklusiv</td><td style="width: 30%; text-align: left;">inklusiv</td></tr></tbody></table></div></div></div></div></div></div></div></div></div><div class="wpb_column vc_column_container vc_col-sm-6 vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_902484'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_902484'><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683119444517"><div class="wpb_wrapper"><h3>Minimierung von unerwarteten Ereignissen, Maximierung der Zuverlässigkeit</h3><p> </p><p>Zusätzlich zu den Studer-Care-Funktionen können Sie den next3 für 990 CHF zusätzlich schützen und einen erweiterten After-Sale-Service in Anspruch nehmen. Bestellen Sie die studer care+ beim Kauf des Produkts oder innerhalb von 2 Jahren nach dem Herstellungsdatum. Für professionelle studer care+ Bestellungen wenden Sie sich bitte an Ihre Studer Kontaktperson.</p><p> </p><h5>Wie funktioniert es?</h5><p>1. studer care+ für 990 CHF beim Kauf des Produkts oder innerhalb von 2 Jahren nach dem Herstellungsdatum bestellen<br /> 2. Falls Sie nach dem Kauf bestellen, füllen Sie das Formular mit allen relevanten Daten aus. Studer care+ ist mit der Seriennummer des Geräts verknüpft.<br /> 3. Unser Team wird die Daten analysieren und die Aktivierung von studer care+ bestätigen.</p><p>Sie können studer care+ über Ihren Installateur oder Studer-Vertreter bestellen. Die studer care+ Abdeckung wird in unserem System in Verbindung mit der Seriennummer des Produkts registriert. Die studer care+ Rechnung ist der Nachweis für die erweiterte Produktabdeckung.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683119320601"><div class="wpb_wrapper"><h5>Eine Reklamation anmelden</h5><p> </p><p>Im Falle eines Problems mit einem registrierten Gerät wenden Sie sich bitte so schnell wie möglich an den Installateur und unser Team. Studer care+ Anfragen werden von unserem technischen Team mit Priorität behandelt. Wir empfehlen, eine virtuelle Support-Sitzung mit unserem technischen Support-Team zu vereinbaren. Es ist wichtig, das Problem zu identifizieren und zu vermeiden, dass funktionsfähige Geräte ausgetauscht werden müssen. Im Falle einer Fehlermeldung wird unser technisches Support-Team Sie bei der Bearbeitung der Reklamation unterstützen. Es wird ein Ersatzprodukt organisiert und nach bestem Bemühen geliefert. Der Garantieanspruch wird nach Erhalt des fehlerhaften Produkts durch Studer oder unser Service-Center bestätigt. studer care+ Reparaturen werden mit Priorität behandelt.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1685968487443"><div class="wpb_wrapper"><h5>Studer care+ AGB</h5><p>Überprüfen Sie die <a href="https://studer-innotec.com/de/studer-care-agb/">AGBs von studer care+</a> service. Die Garantiebedingungen finden Sie im Download-Bereich.</p></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_321432'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_321432'><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683206311070"><div class="wpb_wrapper"><h3><span style="color: #ffffff;">studer care+ Formular</span></h3><p> </p><p><span style="color: #ffffff;">Füllen Sie das Formular mit allen relevanten Daten aus, Ihre Anfrage wird von unserem Verwaltungsteam entgegengenommen und analysiert. Sie erhalten von uns eine Anmeldebestätigung per E-Mail. </span></p></div></div><div class="wpcf7 no-js" id="wpcf7-f39874-p37269-o1" lang="de-DE" dir="ltr" data-wpcf7-id="39874"><div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p><ul></ul></div><form action="/de/studer-care/#wpcf7-f39874-p37269-o1" method="post" class="wpcf7-form init default" aria-label="Kontaktformular" enctype="multipart/form-data" novalidate="novalidate" data-status="init"><div style="display: none;"> <input type="hidden" name="_wpcf7" value="39874" /> <input type="hidden" name="_wpcf7_version" value="6.0.5" /> <input type="hidden" name="_wpcf7_locale" value="de_DE" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f39874-p37269-o1" /> <input type="hidden" name="_wpcf7_container_post" value="37269" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /></div><div id="formulaire-responsive" class="clearfix"><h4>Eigentümer</h4><div class="rang-form"><div class="demi-colonne"><p>Gesellschaft <span class="wpcf7-form-control-wrap" data-name="company"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text" aria-invalid="false" value="" type="text" name="company" /></span></p></div><div class="demi-colonne"><p>Vor- und Nachname* <span class="wpcf7-form-control-wrap" data-name="your-name"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="your-name" /></span></p></div></div><div class="rang-form"><div class="demi-colonne"><p>Straße* <span class="wpcf7-form-control-wrap" data-name="street"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="street" /></span></p></div><div class="demi-colonne"><p>Postleitzahl 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