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class="full_width_inner" ><div class="wpb-content-wrapper"><div class="vc_row wpb_row section vc_row-fluid vc_custom_1663150247590 grid_section" style=' text-align:left;'><div class=" section_inner clearfix"><div class='section_inner_margin clearfix'><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner vc_custom_1651130115523"><div class="wpb_wrapper"><div class='q_elements_holder two_columns eh_two_columns_66_33 responsive_mode_from_768 arrondi-haut-droit' style='background-color:#e53a2d'><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_549869'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_549869'><div class="wpb_text_column wpb_content_element vc_custom_1683118184250"><div class="wpb_wrapper"><h2><span style="color: #ffffff;"> Studer care </span></h2><p> </p><p><span style="color: #ffffff;"><strong> Superando la calidad atemporal</strong><br /> En studer, ofrecemos dos planes de garantía excepcionales para asegurar la durabilidad y el rendimiento de su electrónica de potencia. Nuestro plan estándar, studercare, incluye reparaciones, mantenimiento y actualizaciones para su equipo. Para una mayor tranquilidad, ofrecemos studercare+. Además de las ventajas de studercare, studercare+ incluye una garantía ampliada, prioridad en el servicio y servicios premium para nuestros dispositivos inteligentes, la serie next.<br /> </span></p></div></div></div></div></div><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_252330' style='vertical-align:middle;text-align:center;'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_252330' style='padding:0px 20px'><div class="wpb_single_image wpb_content_element vc_align_center"><div class="wpb_wrapper"><div class="vc_single_image-wrapper vc_box_border_grey"><img fetchpriority="high" decoding="async" width="600" height="377" src="https://studer-innotec.com/wp-content/uploads/2022/12/warranty-1.svg" class="vc_single_image-img attachment-full" alt="" title="warranty" /></div></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_inner warranty" style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_973354'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_973354'><div class="wpb_text_column wpb_content_element arrondi-bas-gauche vc_custom_1683118227910"><div class="wpb_wrapper"><h3>Studer care, mucho más que una garantía</h3><p> </p><h5>5+5 = 10 años de garantía</h5><p>Todos nuestros productos de las series aj, vario, xtender y next se benefician del periodo de garantía más largo del sector para la electrónica de potencia basada en baterías, beneficiándose de una garantía de 10 años, sin necesidad de ningún procedimiento adicional. Conozca las condiciones de la <a href="https://studer-innotec.com/es/descargas/#various">garantía limitada Studer.</a></p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683118349781"><div class="wpb_wrapper"><h5>Asistencia</h5><p>Además, studer care ofrece una amplia gama de servicios complementarios. Contamos con un equipo dedicado a la asistencia técnica que ayuda a nuestros socios profesionales en todos los aspectos relacionados con la preventa y la posventa. Visita nuestra <a href="https://studer-innotec.com/es/asistencia/">sección de asistencia</a>, nuestros técnicos estarán encantados de ayudarte.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683118690013"><div class="wpb_wrapper"><h5>Studer service centers</h5><p>Como piedra angular de un gran servicio, estamos construyendo nuestra red de centros de servicio profesional Studer para atenderte lo más cerca que necesites.<span class="Apple-converted-space"> </span>También tenemos una gran lista de Qualifed Service Partners (QSP) que pueden ayudarte con el mantenimiento de tus dispositivos xtender, vario y aj. <span class="Apple-converted-space"> </span></p></div></div><div class="wpb_text_column wpb_content_element arrondi-bas-gauche vc_custom_1683118473291"><div class="wpb_wrapper"><h5>Formaciones</h5><p>Nuestro equipo prepara para ti y para tus clientes sesiones de formación en línea y presenciales. Desde formación sobre productos tecno-comerciales hasta configuraciones técnicas avanzadas. No dudes en ponerte en contacto con nosotros para solicitar información. Encuentra las próximas <a href="https://studer-innotec.com/es/eventos/">formaciones y exposiciones.</a></p></div></div></div></div></div></div></div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_922662'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_922662'><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683118502197"><div class="wpb_wrapper"><h5>Visita la fábrica de la autarquía</h5><p>Estamos abiertos y encantados de recibirte en nuestra fábrica de Sion (Suiza), donde podremos acompañarte en una visita para que seas testigo del <b>poder swiss made.</b> Habla con tu representante Studer y organiza tu próximo viaje para visitarnos. Y, por favor, trae contigo a sus clientes y técnicos más cercanos.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683118696348"><div class="wpb_wrapper"><h5>Detener la obsolescencia</h5><p>En Studer intentamos afrontar la obsolescencia programada como una cuestión de respeto tanto a nuestros clientes como a nuestro planeta. Los residuos son un problema importante y queremos desempeñar un papel activo en el cambio. Nuestros productos de alta calidad están diseñados para durar. Se pueden reparar y te acompañarán durante toda una generación.</p></div></div></div></div></div></div><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_489683'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_489683'><div class="wpb_text_column wpb_content_element arrondi-bas-gauche vc_custom_1683118710451"><div class="wpb_wrapper"><h3><span style="color: #ffffff;">Swiss made power</span></h3><p> </p><p><span style="color: #ffffff;">Desde el diseño, la fabricación, el montaje y las pruebas finales antes del envío. Controlamos todo el proceso desde nuestra fábrica de Sion (Suiza).<span class="Apple-converted-space"> </span></span></p><p><span style="color: #ffffff;">Todos los productos fabricados por Studer tienen un periodo de garantía de 10 años. Conozca las condiciones de la <a style="color: #ffffff;" href="https://studer-innotec.com/es/descargas/#various">garantía limitada Studer.</a> Es posible ampliar la garantía de fábrica un periodo adicional de 5 años (periodo de garantía total de 15 años) para los próximos3 con el programa <a style="color: #ffffff;" href="https://studer-innotec.com/es/studer-care/">studer care+.</a></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_custom_1586880283737 grid_section" style=' text-align:left;'><div class=" section_inner clearfix"><div class='section_inner_margin clearfix'><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner vc_custom_1651130115523"><div class="wpb_wrapper"><div class='q_elements_holder two_columns eh_two_columns_66_33 responsive_mode_from_768 arrondi-haut-droit' style='background-color:#e08e2e'><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_709180'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_709180'><div class="wpb_text_column wpb_content_element vc_custom_1683118800875"><div class="wpb_wrapper"><h2><span style="color: #ffffff;">Studer care+</span></h2><p> </p><p><span style="color: #ffffff;"><strong> Programa de tranquilidad, estrategia a largo plazo </strong><br /> El next3 es un diseño innovador de nuestro departamento de I+D. Hemos dedicado nuestros mejores esfuerzos a ofrecerte a ti y a tus clientes la posibilidad de un servicio innovador acompañando al next3. Studer care+ es mucho más que un servicio de garantía profesional y presenta diversas ventajas tanto para los profesionales como para los clientes finales.</p></div></div></div></div></div><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_620080' style='vertical-align:middle;text-align:center;'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_620080' style='padding:0px 20px'><div class="wpb_single_image wpb_content_element vc_align_center"><div class="wpb_wrapper"><div class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="600" height="377" src="https://studer-innotec.com/wp-content/uploads/2022/12/warranty.svg" class="vc_single_image-img attachment-full" alt="" title="warranty+" /></div></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_205479'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_205479'><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683118866641"><div class="wpb_wrapper"><p></span></p><h3 class="p1">Studer care+, un servicio posventa profesional</h3><p> </p><h5 class="p1">10+5, 15 años de garantía</h5><p>Studer care+ amplía la garantía de su next3 de 10 a 15 años</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683119436948"><div class="wpb_wrapper"><h5>Procedimientos de garantía sencillos y fáciles</h5><p>Asistencia prioritaria en garantía y agilización de las devoluciones. Las reparaciones Studer care+ se tratan con prioridad</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683118923806"><div class="wpb_wrapper"><h5>Red de centros de servicio especializados</h5><p> </p><p>Centros de servicio oficiales disponibles para un servicio privilegiado más cerca de tus proyectos</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683119012812"><div class="wpb_wrapper"><h5>Garantía de asistencia técnica de por vida</h5><p>Reparamos la electrónica, nos importa. Studer care+ proporciona acceso prioritario a nuestro equipo de asistencia técnica</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1683119812994"><div class="wpb_wrapper"><h5>Sin interrupción del servicio al cliente</h5><p>Servicio de atención al cliente premium con un dispositivo de sustitución por cada reclamación de garantía. Tu cliente siempre está atendido, y tu ahorras dinero y tiempo</p><p> </p><table style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 30%;"></td><td style="width: 40%; text-align: left;"><strong>studer care</strong></td><td style="width: 30%; text-align: left;"><strong>studer care +</strong></td></tr><tr><td style="width: 30%; text-align: left;">garantía</td><td style="width: 40%; text-align: left;">10 años</td><td style="width: 30%; text-align: left;">15 años</td></tr><tr><td style="width: 30%; text-align: left;">reparación</td><td style="width: 40%; text-align: left;"><sup>Primer</sup> llegado, <sup>primer</sup> servido</td><td style="width: 30%; text-align: left;">prioridad</td></tr><tr><td style="width: 30%; text-align: left;">soporte</td><td style="width: 40%; text-align: left;"><sup>Primer</sup> llegado, <sup>primer</sup> servido</td><td style="width: 30%; text-align: left;">prioridad</td></tr><tr><td style="width: 30%; text-align: left;">sustitución</td><td style="width: 40%; text-align: left;">no incluído</td><td style="width: 30%; text-align: left;">incluído</td></tr></tbody></table></div></div></div></div></div></div></div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_363597'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_363597'><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683119444517"><div class="wpb_wrapper"><h3>Minimizar los imprevistos, maximizar la fiabilidad</h3><p> </p><p>Además de las funciones studer care, protege el next3 por 990 CHF y da rienda suelta a los servicios posventa ampliados. Pide studer care+ al comprar tu dispositivo o en un plazo de 2 años a partir de la fecha de fabricación. Para pedidos profesionales studer care+, consulta con tu persona de contacto en Studer.</p><p> </p><h5>¿Cómo funciona?</h5><p>1. solicita studer care+ por 990 CHF al comprar tu dispositivo o en un plazo de 2 años a partir de la fecha de fabricación<br /> 2. rellena el formulario con todos los datos necesarios si realizas el pedido después de la compra. Studer care+ está vinculado al número de serie del dispositivo.<br /> 3. nuestro equipo analizará la información y confirmará la activación de studer care+.</p><p>Puedes solicitar studer care+ a través de tu instalador o representante de studer. La cobertura studer care+ quedará registrada en nuestro sistema y vinculada al número de serie del producto. La factura studer care+ es la prueba de la cobertura ampliada del producto.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683119320601"><div class="wpb_wrapper"><h5>Presentar una reclamación</h5><p> </p><p>En caso de problemas con un dispositivo registrado, ponte en contacto con el instalador y con nuestro equipo lo antes posible. Las solicitudes Studer care+ se tratan con prioridad por nuestro equipo técnico. Te aconsejamos que convoques una sesión de asistencia virtual con nuestro equipo de asistencia técnica. Es importante identificar el problema y evitar que se sustituyan los dispositivos operativos. En caso de se confirme el fallo, nuestro equipo de asistencia técnica te guiará en la reclamación. Se organizará y suministrará un producto de sustitución sobre la base del «mejor esfuerzo». La elegibilidad de la garantía será confirmada después de la recepción del producto fallido por Studer o por nuestro centro de servicio. Las reparaciones Studer care+ se tratan de forma prioritaria.</p></div></div><div class="wpb_text_column wpb_content_element arrondi-haut-droit vc_custom_1685968487443"><div class="wpb_wrapper"><h5>Studer care+ condiciones generales</h5><p>Consulta las <a href="https://studer-innotec.com/es/studer-care-condiciones-generales/">condiciones generales del servicio</a> studer care+. Las condiciones de la garantía están disponibles en la sección de descargas.</p></div></div></div></div></div></div></div></div></div></div></div><div class="vc_row wpb_row section vc_row-fluid vc_inner " style=' text-align:left;'><div class=" full_section_inner clearfix"><div class="arrondi-haut-droit wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class='q_elements_holder one_column responsive_mode_from_768' ><div class='q_elements_item ' data-animation='no' data-item-class='q_elements_holder_custom_320653'><div class='q_elements_item_inner'><div class='q_elements_item_content q_elements_holder_custom_320653'><div class="wpb_text_column wpb_content_element arrondi-haut-gauche vc_custom_1683206311070"><div class="wpb_wrapper"><h3><span style="color: #ffffff;">Formulario Studer care+</span></h3><p> </p><p><span style="color: #ffffff;">Rellena el formulario con todos los datos pertinentes, tu petición será recibida y analizada por nuestro equipo de administración. Te enviaremos una confirmación de inscripción por correo electrónico. </span></p></div></div><div class="wpcf7 no-js" id="wpcf7-f39875-p37270-o1" lang="es-ES" dir="ltr" data-wpcf7-id="39875"><div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p><ul></ul></div><form action="/es/studer-care/#wpcf7-f39875-p37270-o1" method="post" class="wpcf7-form init default" aria-label="Contact form" enctype="multipart/form-data" novalidate="novalidate" data-status="init"><div style="display: none;"> <input type="hidden" name="_wpcf7" value="39875" /> <input type="hidden" name="_wpcf7_version" value="6.0" /> <input type="hidden" name="_wpcf7_locale" value="es_ES" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f39875-p37270-o1" /> <input type="hidden" name="_wpcf7_container_post" value="37270" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /></div><div id="formulaire-responsive" class="clearfix"><h4>Propietario</h4><div class="rang-form"><div class="demi-colonne"><p>Compañía <span class="wpcf7-form-control-wrap" data-name="company"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text" aria-invalid="false" value="" type="text" name="company" /></span></p></div><div class="demi-colonne"><p>Nombre y apellidos*. <span class="wpcf7-form-control-wrap" data-name="your-name"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="your-name" /></span></p></div></div><div class="rang-form"><div class="demi-colonne"><p>Calle* <span class="wpcf7-form-control-wrap" data-name="street"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="street" /></span></p></div><div class="demi-colonne"><p>Código postal <span class="wpcf7-form-control-wrap" data-name="post-code"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text" aria-invalid="false" value="" type="text" name="post-code" /></span></p></div></div><div class="rang-form"><div class="demi-colonne"><p>Ciudad* <span class="wpcf7-form-control-wrap" data-name="city"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="city" /></span></p></div><div class="demi-colonne"><p>País* <span class="wpcf7-form-control-wrap" data-name="country"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="country" /></span></p></div></div><div class="rang-form"><div class="colonne"><p>Correo electrónico* <span class="wpcf7-form-control-wrap" data-name="your-email"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email" aria-required="true" aria-invalid="false" value="" type="email" name="your-email" /></span></p></div></div><div><h4>Producto</h4></div><div class="rang-form"><div class="colonne"><p>Referencia del producto*. <span class="wpcf7-form-control-wrap" data-name="menu-product-reference"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required" aria-required="true" aria-invalid="false" name="menu-product-reference"><option value="">—Please choose an option—</option><option value="next 3">next 3</option><option value="next3 rack">next3 rack</option></select></span></p></div></div><div class="rang-form"><div class="demi-colonne"><p>Número de serie* <span class="wpcf7-form-control-wrap" data-name="serial-number"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="serial-number" /></span></p></div><div class="demi-colonne"><p>Fecha de compra <span class="wpcf7-form-control-wrap" data-name="purchase-date"><input class="wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date" aria-required="true" aria-invalid="false" value="" type="date" name="purchase-date" /></span></p></div></div><div><p>El número de serie se encuentra debajo de la siguiente3 detrás de las entradas de CA</p></div><div class="rang-form"><div class="colonne"><p>Cargue una copia de la factura de compra*. <span class="wpcf7-form-control-wrap" data-name="your-file"><input size="40" class="wpcf7-form-control wpcf7-file" accept=".pdf,.txt,.jpg,.png" aria-invalid="false" type="file" name="your-file" /></span></p></div></div><div class="rang-form"><p><span class="wpcf7-form-control-wrap" data-name="checkbox-349"><span class="wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required"><span class="wpcf7-list-item first last"><label><input 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