CINXE.COM

<!DOCTYPE html><html lang="en-US"><head><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-5MRHB7J');</script><title>Zoom</title><meta http-equiv="content-type" content="text/html; charset=utf-8"><meta name="description" content=""><meta name="keywords" content="KnowledgeBase, knowledge base, universities, colleges, higher education, knowledge sharing, knowledge collaboration, technical support self-service solutions"><meta name="application-name" content="University KnowledgeBase"><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="canonical" href="https://kb.ndsu.edu/it/page.php?id=101957"><script src="/css/common.js" type="text/javascript"></script><link rel="stylesheet" type="text/css" media="screen" href="/css/froala-editor@3.2.2/froala_style.min.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/froala-editor@3.2.2/froala_override.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/tinymce@5/content.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/default_layout1.css?v=20250322"><style></style> <link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/css/bootstrap.min.css"/> <link rel="stylesheet" id="ndsustyles" href="/images/group406/logo/css/kb-styles.css" /> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/flexboxgrid/6.3.1/flexboxgrid.min.css" />  <link rel="stylesheet" href="https://cdn.datatables.net/v/dt/dt-1.10.20/cr-1.5.2/r-2.2.3/sp-1.0.1/datatables.min.css" /> <style> /* Bootstrap overrides */ p { margin-top: 1em; margin-bottom: 1em; } .service-catalog-entry .meta-col ul { margin-top: 1rem; } .card { margin-bottom: 1em; } /* End Bootstrap overrides */ /* Site Banner Customization */ #kb-header-banner, #header-banner { background-color: var(--ndsu-fadedyellow); border: none; color: #000000; border-left: var(--ndsu-yellow) 5px solid; } #kb-header-banner a, #header-banner a { color: var(--link-default); } /* End Site Banner Customization */ /* Old doc info section styling - delete when table is converted to div */ #maincontent .kbfeedbacktable1 tbody tr:nth-of-type(2)>td:first-of-type, #maincontent .kbfeedbacktable1 tbody tr:nth-of-type(2)>th:first-of-type { visibility: hidden; } /* New doc info section styling */ .doc-info {background-color: #efefef; padding: .8rem;} .doc-attr-value-owner-name {display: none;} a.feedback-btn-link, button.feedback-btn-link, .doc-info .boxlink { font-size: .9em; color: #fff; background-color: var(--ndsu-green); border-radius: 0.5em; white-space: nowrap; line-height: 1; } a.feedback-btn-link:hover, button.feedback-btn-link:hover, .doc-info .boxlink:hover { background-color: #000; border-color: inherit; color: #fff; } /* Code formatting requested from Nick Dusek */ pre { color: #000000; background-color: #e8e8e8; padding: 0.5em; font-size: 0.9rem; border-radius: 0.5em; } code { color: #000000; }</style><link rel="stylesheet" type="text/css" media="screen" href="/css/uw-buttons.css"><link rel="stylesheet" type="text/css" media="print" href="/css/print.css"></head><body><h1 class="hidden">Zoom</h1><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5MRHB7J" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><div id="skip-nav"><a href="#maincontent">Skip navigation</a></div><div id="body-container"><header role="banner"><div id="top-links"><div class="section group top"><div class="col span_top_1_of_3"><span class="hidden">Zoom</span></div><div class="col span_top_2_of_3"><div id="top-left-links"><ul><li class="first"><a href="https://www.ndsu.edu/">North Dakota State University</a></li></ul></div></div><div class="col span_top_3_of_3"><div id="top-right-links"><ul><li class="first"><a href="https://www.ndsu.edu/about/">About</a></li><li><a href="https://www.ndsu.edu/academics/">Academics</a></li><li><a href="https://www.ndsu.edu/admission/">Admission</a></li><li><a href="https://kb.ndsu.edu/internal">Internal Login</a></li></ul></div></div></div></div><div id="logo-search"><div class="section group logo-search"><div class="col span_logo-search_1_of_2"><div id="group-logo"><a href="./"><span class="group-name">Knowledge Base</span></a></div></div><div class="col span_logo-search_2_of_2"><div id="search-form" class="upper" role="search"><form accept-charset="UTF-8" method="get" action="search.php" title="Search"><span id="resultc" role="status" aria-live="polite"></span><br><label for="q" class="hidden">Search term</label><input class="inputBox" id="q" type="text" name="q" placeholder="Search the KB..." value="" size="36" maxlength="140" onkeyup="resultC(this.value)" aria-controls="resultc" aria-expanded="false" aria-autocomplete="both" > <input class="search" type="submit" value="SEARCH"></form></div><script>if(document.getElementsByClassName("search")){document.getElementsByClassName("search")[0].addEventListener("click", searchBtn);}</script></div></div></div><div id="header-banner"><p>Welcome to the new Unified Knowledge Base! This site allows you to search documentation from all of our NDSU KB sites:</p> <ul> <li><a href="https://kb.ndsu.edu/aa">Academic Affairs</a></li> <li><a href="https://kb.ndsu.edu/fa">Finance and Administration</a> (coming soon)</li> <li><a href="https://kb.ndsu.edu/it">Information Technology</a></li> <li><a href="https://kb.ndsu.edu/research">Research and Creative Activity</a> (coming soon)</li> </ul></div></header><div id="container"><div id="middle-sect1"><main id="maincontent" role="main"><div id="page-content" role="article"><div class="fr-element fr-view"><h1 class="title">Zoom</h1><div style="float:right;text-align:right;padding:1px;border-radius:2px;"></div><div class="doc-summary">Below is an overview of Zoom at NDSU. </div><div class="doc-body"> <div class="service-catalog-entry"> <div class="left-col"> <h2 style="margin-top: 0;">Overview</h2> <p>NDSU has a campus-wide license for Zoom for all faculty, staff, and students. Zoom is a platform designed to enhance collaboration and productivity with features like virtual meetings, screen sharing, webinars, and phone capabilities. Zoom can be used on desktop/laptop computers and mobile devices (smartphones and tablets).  </p> <p>For more detailed information about each product visit their separate KB page: </p> <ul> <li><a href="https://kb.ndsu.edu/page.php?id=133344">Zoom Phone</a> - A cloud-based phone service that uses voice over internet protocol (VoIP)</li> <li>Zoom Meetings - A communication platform that allows users to connect with video, audio, phone, and chat. <ul> <li><a href="page.php?id=138133">Zoom Host</a> - is the "owner" of a meeting and can administer the host controls</li> <li><a href="page.php?id=138168">Zoom Participant</a> - is someone who attends a meeting</li> </ul> </li> <li><a href="page.php?id=138190">Zoom Collaborative Tools</a> - Tools that allow users to instantly collaborate with others seamlessly </li> <li><a href="https://kb.ndsu.edu/it/136671" title="Zoom Webinars">Zoom Webinars</a> - High-quality video broadcast from Zoom</li> <li><a href="https://kb.ndsu.edu/page.php?id=112956">Zoom Rooms</a> - Zoom Rooms is a Hardware-based conference room system that allows one button push to connect your classroom to your Zoom connection </li> </ul> <h2>Getting Started</h2> <p>To use your official NDSU Zoom account, you must first log in to the NDSU Zoom portal to activate your account. </p> <ul> <li><a href="105576" title="Activate Your NDSU Zoom Account">Activate Your NDSU Zoom Account</a></li> <li><a href="105347" title="Personalize Your Account">Personalize Your Account</a> </li> </ul> <h2>Best Practices</h2> <ul> <li><a href="101785" title="Zoom Security Settings">Security Settings</a></li> <li><a href="117111" title="Steps to take after a Zoombombing Incident">Steps to take after a Zoombombing Incident</a></li> </ul> <h2>Learn More/How To's</h2> <ul> <li><a href="124383" title="Zoom Recordings">Zoom Meeting Recordings</a></li> <li><a href="page.php?id=127252">Teaching with Zoom</a></li> <li><a href="https://kb.ndsu.edu/page.php?id=105693" target="_blank" rel="noopener">Learning with Zoom</a></li> <li><a href="page.php?id=127382">Working with Zoom</a></li> <li><a href="First-Time%20User%20Guide%20-%20Zoom%20Webinar" title="Zoom Webinar Basics">Zoom Webinar Basics</a></li> </ul> </div> <div class="meta-col sign-in"> <h2>Sign in</h2> <ul> <li><a href="https://ndsu.zoom.us/" title="Zoom link" target="_blank" rel="noopener">Zoom</a></li> <li>Login with <span dir="ltr">Bison Login</span></li> </ul> </div>  <div class="meta-col service-requests"> <h2>Help, consultation, training</h2> <span><h3>IT Service Center</h3> <ul> <li><span><a href="mailto:ndsu.itservice@ndsu.edu">ndsu.itservice@ndsu.edu</a></span></li> <li>Phone <a href="tel:+17012318685" aria-label="+ 1. 7 0 1. 2 3 1. 8 6 8 5">(701) 231-8685</a></li> <li><span><span><a href="https://itservice.ndsu.edu/support/home" title="Submit a Ticket">Submit a Ticket</a></span></span></li> </ul> </span></div>  <div class="meta-col intended-audience"> <h2>Intended Audience</h2> <ul> <li>Faculty</li> <li>Staff</li> <li>Students</li> </ul> </div>  <div class="meta-col using-this-service"> <h2>Using this service</h2> <h3>Availability</h3> <p>24/7/365 <sup>[*<span><a href="https://www.ndsu.edu/it/news/" target="_blank" title="https://www.ndsu.edu/it/news/" rel="noopener">Standard outages</a></span>]</sup></p> <h3></h3> <h3>Cost</h3> <p>Free - NDSU has campus-wide license funded by the <a rel="noopener" title="Visit Technology Fee Advisory Committee" target="_blank" href="https://www.ndsu.edu/it/about/partners/technology_fee_advisory_committee/">Student Technology Fee</a> </p> <h3>Requirements</h3> <p>NDSU Zoom account</p> </div> <div> <h2>FAQs</h2> <ul> <li><a href="105404" title="Zoom - Frequently Asked Questions (FAQs)">Zoom - Frequently Asked Questions (FAQs)</a> <a href="https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version" title="Zoom - Software Update" target="_blank" rel="noopener"></a></li> </ul> <h2>Use Cases</h2> <ul> <li>Zoom Meetings can be used for classes, meetings, interviews, student help hours, advising, and other activities</li> <li>Zoom Rooms can be used in the classroom to easily launch synchronous classes</li> <li>Zoom Phone can be used to dial and receive calls</li> <li>Zoom Webinars can be used for campus events</li> </ul> <h2>Universal Design/Accessibility</h2> <ul> <li><a href="https://explore.zoom.us/en/accessibility/" title="Zoom - Accessibility Support" target="_blank" rel="noopener">Zoom - Accessibility Support</a></li> </ul> <h2>Related resources</h2> <ul> <li><a rel="noopener" title="Zoom system requirements" target="_blank" href="https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux#h_88cb5a76-c9b5-419c-9537-d2ad5af2bbd2">Zoom System Requirements</a></li> <li><a title="Zoom Training Videos" href="https://www.youtube.com/playlist?list=PLaKgrCVyXR-kVtGW7fqGxi6Lk7tBSDnMb" target="_blank" rel="noopener">Zoom Training Videos</a> <a href="112998" title="Captioning for Live & Recorded Web Conferencing Sessions"></a><a href="104819" title="Tips to Increase Internet Connection Strength"></a></li> </ul> </div> </div> </div></div></div><br style="clear:both;"><hr class="kbhr1"><div class="doc-info"><div class="doc-attr keywords"><div class="doc-attr-name">Keywords:</div><div class="doc-attr-value"><span id="kb-page-keywords">service, software, zoom, video call, conferencing, online, meeting, conference call, screen sharing, web, breakout rooms, Poll, polling, phone, meetings, events, webinars</span>  <span id="suggestk-button"><button class="feedback-btn-link" onclick="suggestK(101957,'Zoom','service%2C+software%2C+zoom%2C+video+call%2C+conferencing%2C+online%2C+meeting%2C+conference+call%2C+screen+sharing%2C+web%2C+breakout+rooms%2C+Poll%2C+polling%2C+phone%2C+meetings%2C+events%2C+webinars');">Suggest keywords</button></span><div id="suggestk" aria-expanded="false" style="clear:both; float:left; width:50%;"></div><div id="ks-thank-you" role="status" aria-live="polite" aria-hidden="true" tabindex="-1" style="display:none;">We appreciate your suggestion. Thank you!</div></div></div><div class="doc-attr id"><div class="doc-attr-name">Doc ID:</div><div class="doc-attr-value">101957</div></div><div class="doc-attr owner"><div class="doc-attr-name">Owned by:</div><div class="doc-attr-value"><span class="doc-attr-value-owner-name">Sharley K. in </span>NDSU IT Knowledge Base</div></div><div class="doc-attr created"><div class="doc-attr-name">Created:</div><div class="doc-attr-value">2020-05-11</div></div><div class="doc-attr updated"><div class="doc-attr-name">Updated:</div><div class="doc-attr-value">2025-02-06</div></div><div class="doc-attr sites"><div class="doc-attr-name">Sites:</div><div class="doc-attr-value">NDSU IT Knowledge Base</div></div><div class="doc-attr cleanurl"><div class="doc-attr-name">Clean URL:</div><div class="doc-attr-value"><a href="https://kb.ndsu.edu/zoom">https://kb.ndsu.edu/zoom</a></div></div><div class="doc-attr feedback"><div class="doc-attr-value"><input type="hidden" id="did" value="101957"><span id="vote-yes"><input type="button" id="helpfulBtn" class="feedback-btn-yes" value="Helpful"></span> <span id="count-yes">2</span>   <span id="vote-no"><input type="button" id="unhelpfulBtn" class="feedback-btn-no" value="Unhelpful"></span> <span id="count-no">4</span>   <script>if(document.getElementById("helpfulBtn")){document.getElementById("helpfulBtn").addEventListener("click", yesVote);}if(document.getElementById("unhelpfulBtn")){document.getElementById("unhelpfulBtn").addEventListener("click", noVote);}</script> <span class="doc-comment"><a class="feedback-btn-link" href="feedback.php?action=2&help=comment&id=101957">Comment</a></span> <span class="suggest-doc3"><a class="feedback-btn-link" href="feedback.php?action=2&help=suggest&id=101957">Suggest new doc</a></span><span id="feedback-thank-you"></span></div></div></div></main></div><footer><div id="copyright" role="contentinfo"><div style="text-align:left;max-width:1150px;margin-left:auto;margin-right:auto;"> <p>1340 Administration Ave., Fargo, ND 58102<br> Mailing address: PO Box 6050, Fargo, ND 58108-6050</p> </address> <a href="https://www.ndsu.edu/about">About NDSU</a> <p>North Dakota State University is an equal opportunity, affirmative action institution.<br> Contact NDSU at <a href="tel:7012318011" aria-label="7 0 1. 2 3 1. 8 0 1 1" class="phone-link">(701) 231-8011</a><br> <a class="d-print-none" href="https://www.ndsu.edu/privacy/">Privacy Statement</a> </p> </div><br><div id="view-toggle"><p><a href="internal/">Sign in</a><br></p></div></div></footer></div></div><script src="/cssjs/kb-collapsing-modules.js" type="text/javascript"></script><script type="text/javascript" src="/cssjs/kb-doc-collapsing-panels.js"></script><script>if(document.getElementsByTagName("a")){let els=document.getElementsByTagName("a");for(let i=0;i<els.length;i++){els[i].addEventListener("click", lnks);}}</script></body></html>