CINXE.COM

售后服务 -- 万方数据中小学数字图书馆

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta name="viewport" content="width=1000" /> <meta name="keywords" /> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon" /> <title>售后服务 -- 万方数据中小学数字图书馆</title> <link href="/Content/Css/style-1.3.2.css" rel="stylesheet"/> <script type="text/javascript"> var _speedMark = new Date(); </script> <link href="//static.edu.wanfangdata.com.cn/Content/themes/redmond/jquery-ui-1.10.3.custom.min.css" rel="stylesheet" /> <link href="//static.edu.wanfangdata.com.cn/Content/Css/share-1.1.css" rel="stylesheet" /> <script src="//static.edu.wanfangdata.com.cn/Scripts/share-1.2.js" type="text/javascript"></script> <script src="//static.edu.wanfangdata.com.cn/Scripts/json2.min.js" type="text/javascript"></script> <script> var $edu={ domain:{www:'https://edu.wanfangdata.com.cn/',tran:'https://tran.edu.wanfangdata.com.cn/',login:'https://my.edu.wanfangdata.com.cn/',f:'https://f2.edu.wanfangdata.com.cn/',image:'//oss.edu.wanfangdata.com.cn/',tiku:'https://zujuan.edu.wanfangdata.com.cn/' ,usageLogWebApi:'https://usagelog.edu.wanfangdata.com.cn/'}, cookie:{auth:'WFEdu.Auth'} }; </script> <script src="//static.edu.wanfangdata.com.cn/Scripts/wfedu.common-1.8.js" type="text/javascript"></script> <script src="https://usagelog.edu.wanfangdata.com.cn/Scripts/usagelog.js" type="text/javascript"></script> <script src="/Scripts/shareto-1.1.js"></script> </head> <body> <div class="header"> <div id="userStatus" class="userstatus"> <span class="loginuser"><a href="https://my.edu.wanfangdata.com.cn/Account/Login" class="headerLogin">登录</a> | </span> <span class="headerCharge"></span> <span class="headerlogout"><a href="https://my.edu.wanfangdata.com.cn/Account/Logout">退出</a> | </span> <span class="headerRegister"><a href="https://my.edu.wanfangdata.com.cn/Account/register">注册个人用户</a> | </span> <span style="display:none"><a href="http://www.wanfang.com.cn/">公司首页</a> | </span> <span> <a id="multiLanguageSwitch" href="#">繁体中文</a> | <a href="https://www.wjx.cn/vm/h7p0grV.aspx" target="_blank">满意度调查</a> </span> </div> <div class="clear"></div> <script type="text/javascript"> $(function () { var language = $.getCookie('PreferredCulture'); var isSimple = $.isCn(); var btn = $('#multiLanguageSwitch').click(function() { var cookieValue = "PreferredCulture=" + (isSimple?'zh-TW':'zh-CN'); cookieValue += ";expires=" + new Date(9999,11,31).toGMTString(); cookieValue += ";path=/;domain=.wanfangdata.com.cn"; cookieValue += ";true"; document.cookie = cookieValue; window.location.reload(); return false; }); if(!isSimple){ btn.text('简体中文'); } var container = $('#userStatus'); container.find('.headerlogout').hide(); var retUrl = document.location.href.toLocaleLowerCase().indexOf("returnurl") != -1 ? "" : '?ReturnUrl=' + encodeURIComponent(document.location.href); var login = container.find(".headerLogin"); login.attr("href", login.attr("href") + retUrl); var register = container.find(".headerRegister").show(); register.find('a').attr("href", register.find('a').attr("href") + retUrl); var authContext = $.authContext(); if (authContext == null || authContext.AccountIds.length == 0) { return; } var accounts = $.getAccountId(['EduPerson','EduGroup'],authContext) if(accounts.EduGroup!=null){ var display = $.getDisplay(accounts.EduGroup,authContext); container.find('.loginuser').prepend('<a href="#">'+ display + '</a> '); } if(accounts.EduPerson!=null){ var display = $.getDisplay(accounts.EduPerson,authContext); container.find('.loginuser').prepend('<a href="https://edu.wanfangdata.com.cn/Library"><img src="//static.edu.wanfangdata.com.cn/Content/Images/user.jpg" />'+display+'</a> | '); if(accounts.EduGroup==null || accounts.EduGroup.Key!='eschool'){ container.find('.headerCharge').prepend('<a href="https://tran.edu.wanfangdata.com.cn/Charge">充值</a> | '); } register.hide(); container.find('.headerlogout').show(); container.find('.headerLogin').hide(); } }); </script> <div class="headerLogo"> <a href="https://edu.wanfangdata.com.cn/"> <img src="//static.edu.wanfangdata.com.cn/Content/Images/logo.gif" /></a> </div> <div class="topright"> <div class="topsearch"> <div class="topsplit"></div> <div class="search-box"> <input type="text" class="text_searchbox" id="searchbox" /> <a class="btn_search" id="btnsearch"></a> </div> <div class="search-type"> <table> <tr> <td> <a class="topAdsearch" href="/Search/ExpertSearch">专业模式</a> <a href="/Search/Advanced" class="topSearchInfo">高级检索</a> </td> </tr> </table> </div> </div> </div> <div class="clear"></div> <script> $('.headerLogo img').attr('src',$.isCn()?'//static.edu.wanfangdata.com.cn/Content/Images/logo.gif':'//static.edu.wanfangdata.com.cn/Content/Images/logo_tw.gif'); $(function () { function search(val) { var query = $.trim(val); if (!val || typeof (val)!="string") { query = $.trim($("#searchbox").val()); } if (query == "") { if (!(window.location.search && window.location.search.split('siteSource=')[1] === "videoNew")) { $.alert("请输入检索词!"); }else{ window.parent.postMessage('searchClick', '*') }; return false; } addSearchLogLazy(query, "Library.Home"); var searurl = "https://edu.wanfangdata.com.cn/Search/Index?query="; query = encodeURIComponent(query); if (window.location.search && window.location.search.split('siteSource=')[1] === "videoNew") { window.open(searurl + query,'_blank'); }else{ location.href = searurl + query; } } $("#searchbox").enterpress(search) .autocomplete({ source: function (request, response) { $.ajax({ url: 'http://trend.wanfangdata.com.cn/AutoComplete', data: { q: request.term }, dataType: "jsonp", success: function (data) { response(data); } }); }, select: function (event, ui) { search(ui.item.value); } }) .watermark("在海量资料中查找"); $("#btnsearch").click(search); }); $(function(){ $('.headupdown .headupdowntitle').click(function () { $(this).toggleClass('on').find('.icon').toggleClass('icon-close').end().next('.headupdownlist').toggle(); }); $('.headupdown').mouseleave(function () { $(this).find('.headupdowntitle').removeClass('on').find('.icon').removeClass('icon-close').end().end().find('.headupdownlist').hide(); }); }) $(function(){ var libraryType=""; var domain=document.domain; var domainPrefix=domain.split('.')[0]; if(domainPrefix=="xx"){ libraryType="XXG"; } else if(domainPrefix=="cz"){ libraryType="CZG"; } else if(domainPrefix=="gz"){ libraryType="GZG"; } else{ libraryType="ZH"; } var currentLibrayName=$("#"+libraryType).text(); $(".headupdowntitle>span").text(currentLibrayName); $("#"+libraryType).parent().remove(); }) </script> </div> <div class="headermenu"> <div class="menulist"> <ul> <li><a href="/">首页</a></li> <li><a href="/About">关于我们</a></li> <li><a href="/About/Product">基教产品</a></li> <li><a href="/About/Announce">知识产权声明</a></li> <li><a href="/About/Service">售后服务</a></li> <li><a href="/About/Help">常见问题</a></li> <li><a href="/About/Guide">使用帮助</a></li> <li><a href="/About/ContactUs">联系我们</a></li> </ul> <script> (function () { $('.headermenu li a').findCurrent(function () { $(this).addClass('selected').parents('li').addClass('selected'); }); })(); </script> </div> </div> <div class="layoutBg"> <div class="content mainPage"> <style> .sub-head { font-size: 16px; } .periphery .sub-content { padding: 0 20px 0 15px; } .sub-content p { font-size: 14px; margin-bottom: 8px; } .sub-pic img { width: 885px; /*padding: 10px;*/ border: none; /*1px solid #ddd;*/ } </style> <div class="periphery"> <h2 class="aboutpage-title">售后服务</h2> <div class="sub-content"> <div class="sub-head">·服务承诺</div> <p> 尊敬的客户,为了向您提供优质高效的信息服务,不断提升我们的服务品质,我们郑重做出以下承诺,请您对我们的服务与工作予以监督。<br /> 1.让用户满意,让用户放心,全心全意为用户服务,持续改进,不断提升服务品质。<br /> 2.首问负责制,第一个接受问询的人员,必须保证给出解决相关事宜的方法或途径;接询人员须用文明用语、规范用词,妥善处理客户的问询事项;态度和蔼、不与客户争执。<br /> 3.我们尊重用户的隐私权,对您提供的注册信息,我们会严格保密,除非法规准许或法规的保密条款授权,我们绝不会披露,也决不将其用于经营之目的。<br /> 如果我们的工作人员未能遵守上述承诺,您可以向北京万方数据股份有限公司服务监督部门投诉。<br /> </p> <div class="sub-head">·服务热线</div> <p> 客服电话:4000-115-888<br /> 人工服务时间:8:00-11:30,13:00-17:00(工作日)<br /> 邮箱:edu@wanfangdata.com.cn </p> </div> </div> </div> </div> <div class="footsplit"></div> <div class="footer"> <div> <a href="/About">关于我们</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/Product">基教产品</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/Announce">知识产权声明</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/Service">售后服务</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/Help">常见问题</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/Guide">使用帮助</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/ContactUs">联系我们</a>&nbsp;&nbsp; <!-- |&nbsp;&nbsp; <a href="/Sitemap.html">网站地图</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/Business">基教业务</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href="/About/Partner">合作伙伴</a>&nbsp;&nbsp; --> </div> <div> <p> <t><a target="_blank" href="https://ad.wanfangdata.com.cn/images/hlwcb.jpg">互联网出版许可证:新出网证(京)字042号</a></t>&nbsp;&nbsp;&nbsp;&nbsp; <t><a target="_blank" href="https://ad.wanfangdata.com.cn/images/stjmxkz2.jpg">信息网络传播视听节目许可证:0108284</a></t>&nbsp;&nbsp;&nbsp;&nbsp; <t><a target="_blank" href="https://ad.wanfangdata.com.cn/images/icp.jpg">京ICP证:010071</a></t>&nbsp;&nbsp;&nbsp;&nbsp; <t><a target="_blank" href="https://beian.miit.gov.cn/">京ICP备08100800号-1</a></t>&nbsp;&nbsp;&nbsp;&nbsp; <t><a target="_blank" href="http://www.beian.gov.cn/portal/registerSystemInfo?recordcode=11010802020237" style="background-image: url('https://oss.edu.wanfangdata.com.cn/site/gabeian.png');background-repeat: no-repeat; padding: 2px 0px 2px 22px;">京公网安备11010802020237号</a></t> <br> <t> 违法和不良信息举报电话:4000-115-888&nbsp;&nbsp;&nbsp;&nbsp; 举报邮箱:problem@wanfangdata.com.cn&nbsp;&nbsp;&nbsp;&nbsp; <a target="_blank" href="https://www.12377.cn/">网上有害信息举报专区</a> </t> </p> © 北京万方数据股份有限公司 万方数据电子出版社 </div> </div> <!-- <script type="text/javascript" src="//tajs.qq.com/stats?sId=46961062" charset="UTF-8"></script> --> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10