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FAQ - MS Nurse PRO
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class="gs-article-category-name"> <h1>FAQ</h1> </div> </div> </div> </div> </div> <!-- --> <div class="container mb-5"> <div class="row"> <div class="col-12 col-lg filter-column"> <div class="mb-4"> <div class="dynamic-search"> <form data-gs-search="form" role="form" method="get" action="https://msnursepro.org/articles/search?category=93428c50-e1d1-45d2-b3fe-e0fcc85e5b73"> <div class="form-group"> <input name="q" type="text" class="form-control" id="search" placeholder="Search"> </div> </form> </div> </div> <div class="gs-article-filter-category" > </div> <div class="gs-article-filter-tags mt-4"> </div> </div> <div class="col-12 col-lg pt-3"> <div id="results"> <div class="gs-articles-grid row"> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="mb-3 gs-img-rsp"> <img src="https://msnursepro.org/ip/400/storage/articles/173-how-do-you-translate-content.jpg" alt="How do you translate your content in all the different languages?" data-auto-dimensions="true"> </div> <div class="card-body"> <div class="card-title h5">How do you translate your content in all the different languages?</div> <div class="mt-3"> <p>We mainly auto-translate our content with Microsoft Translator. Read more in this post.</p> </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/how-do-you-translate-content" title="How do you translate your content in all the different languages?" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">surveys, exams, checkpoints: what is the difference?</div> <div class="mt-3"> Each course has a pre-survey, post-survey, exam and checkpoints. Read this post to understand the difference. </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/surveys-exams-checkpoints-what-is-the-difference" title="surveys, exams, checkpoints: what is the difference?" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">When will new courses be available?</div> <div class="mt-3"> The Syllabus and Steering Committee agreed that a seventh course will focus on Research. This course will not be available before 2022. </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/when-will-new-courses-be-available" title="When will new courses be available?" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">I had certificates in the 'old system' of MS Nurse PRO and I cannot find them in the new system?</div> <div class="mt-3"> All certificates will be migrated in March 2021. However, certificates will only migrated if you used the link provided in the 'activate your member account' (from <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="d7b4b8babaa2b9bea3ae97baa4b9a2a5a4b2a7a5b8f9b8a5b0">[email protected]</a>) to activate your member account. </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/i-had-certificates-in-the-old-system-of-ms-nurse-pro-and-i-cannot-find-them-in-the-new-system" title="I had certificates in the 'old system' of MS Nurse PRO and I cannot find them in the new system?" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">How do I change the language of a course or exam?</div> <div class="mt-3"> The system (and the courses) follows聽the language you have set in your profile.聽 </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/how-do-i-change-the-language-of-a-course" title="How do I change the language of a course or exam?" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">My email address has changed since I joined MS Nurse PRO. With the new system: what should I do?</div> <div class="mt-3"> If you have no certificates in the old system: create a new member account with the new email address. If you have certificates in the old system: use your old email address (using the link provided!) </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/my-email-address-has-changed-since-i-joined-ms-nurse-pro-before-the-new-system-feb-2021-what-should-i-do" title="My email address has changed since I joined MS Nurse PRO. With the new system: what should I do?" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">I do not know how/have difficulties to join the community/create a profile</div> <div class="mt-3"> In this post we describe visually how to join our community by creating your profile. </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/i-do-not-know-how-to-join-the-community" title="I do not know how/have difficulties to join the community/create a profile" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">Migration: Failing to reset password (token invalid)</div> <div class="mt-3"> Should you get a 'invalid token' error when using the link in the email to activate your member account, please try again. The initial validity of the token might have expired and we have re-activated the token. </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/migration-failing-to-reset-password-token-invalid" title="Migration: Failing to reset password (token invalid)" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> <div class="col-12 col-lg-4 d-flex justify-content-center mb-4 "> <div class="card me-auto ms-auto shadow h-100 w-100" style="max-width: 400px;"> <div class="card-body"> <div class="card-title h5">I cannot upload a picture in my profile</div> <div class="mt-3"> The filename of your picture should not contain spaces or special characters. </div> <div class="mt-3"> <a rel="noopener" href="https://msnursepro.org/faq/i-cannot-upload-a-picture-in-my-profile" title="I cannot upload a picture in my profile" class="btn btn-sm btn-primary stretched-link"> READ MORE </a> </div> </div> </div> </div> </div> <div class="gs-articles-pagination"> </div> </div> </div> </div> </div> <footer class="mt-5"> <div class="footer-grad gradient-bg"></div> <div class="footer-inner innerpage row"> <div class="col-lg-3 col-md-6 mt-3"> <div class="gs-logo"> <a href="https://msnursepro.org"><img alt="ms nurse pro logo" src="https://msnursepro.org/ip/150/storage/images/msnp-logo.png"/></a> </div> </div> <div class="col-lg-3 col-md-6 mt-3"> <div class="h5 text-capitalize">Resources</div> <div class="d-flex flex-column"> <a alt="Blog" rel="noopener" class="-item " href="https://msnursepro.org/blog" > Blog </a> <a alt="Learn" rel="noopener" class="-item " href="https://msnursepro.org/courses" > Learn </a> <a alt="FAQ" rel="noopener" class="-item active" href="https://msnursepro.org/faq" > FAQ </a> <a alt="MSPEDIA" rel="noopener" class="-item " href="https://msnursepro.org/mspedia" > MSPEDIA </a> <a alt="Endorsements" rel="noopener" class="-item " href="https://msnursepro.org/endorsements" > Endorsements </a> <a alt="Accreditations" rel="noopener" class="-item " href="https://msnursepro.org/accreditations" > Accreditations </a> <a alt="Supporters" rel="noopener" class="-item " href="https://msnursepro.org/supporters" > Supporters </a> <a alt="Promotional Materials" rel="noopener" class="-item " href="https://msnursepro.org/promotional-materials" > Promotional Materials </a> </div> </div> <div class="col-lg-3 col-md-6 mt-3"> <div class="h5 text-capitalize">Legal</div> <div class="d-flex flex-column"> <a alt="Log-in" rel="noopener" class="-item " href="https://msnursepro.org/login" > Log-in </a> <a alt="Register" rel="noopener" class="-item " href="https://msnursepro.org/register" > Register </a> <a alt="Privacy" rel="noopener" class="-item " href="https://msnursepro.org/privacy" > Privacy </a> <a alt="Terms" rel="noopener" class="-item " href="https://msnursepro.org/terms" > Terms </a> </div> </div> <div class="col-lg-3 col-md-6 mt-3"> <div id="subscribe" class="h5">Subscribe to newsletter</div> <div class="text-center mb-4"> <div class="mt-2 mb-2"> <a href="https://msnursepro.org/mailing/social/optin/google" class="google-login-btn"> <img src="/images/google-icon.svg" width="20" height="20">Subscribe with Google</a> </div> <div class="mt-2 mb-2"> <a rel="noopener" href="https://msnursepro.org/mailing/social/optin/microsoft" class="microsoft-btn"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" preserveAspectRatio="" fill="currentColor"><path d="M0 32h214.6v214.6H0V32zm233.4 0H448v214.6H233.4V32zM0 265.4h214.6V480H0V265.4zm233.4 0H448V480H233.4V265.4z"></path></svg> <div>Subscribe with Microsoft</div> </a> </div> </div> </div> </div> </footer> <section class="mt-3 mb-5"> <div class="container"> <div class="row"> <div class="col-md-6 d-flex d-md-flex justify-content-center justify-content-md-start"> <div style="color: #cdcdcd; 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