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Privacy Notice – ILA

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This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.</p> </div> <div class="container block-default"> <ol class="wp-block-list" type="1"><div class="container block-default"> <li><strong>Important information and who we are</strong></li> </div></ol> </div> <div class="container block-default"> <p><strong>Purpose of this privacy notice</strong></p> </div> <div class="container block-default"> <p>This privacy notice aims to give you information on how International Lead Association collects and processes your personal data through your use of this website, including any data you may provide through this website.</p> </div> <div class="container block-default"> <p>It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.</p> </div> <div class="container block-default"> <p><strong>Controller</strong></p> </div> <div class="container block-default"> <p>The International Lead Association is the controller and responsible for your personal data (collectively referred to as &#8220;International Lead Association &#8220;, &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221; in this privacy notice).</p> </div> <div class="container block-default"> <p>We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise, please contact the DPO using the details set out below.</p> </div> <div class="container block-default"> <p><strong>Contact details</strong></p> </div> <div class="container block-default"> <p>Our full details are:</p> </div> <div class="container block-default"> <p>Full name of legal entity: International Lead Association</p> </div> <div class="container block-default"> <p>Marked for the attention of the ILA DPO</p> </div> <div class="container block-default"> <p>Email address:聽<a href="/cdn-cgi/l/email-protection#39545a5d5c4b54564d4d7950555814555c585d17564b5e"><em><span class="__cf_email__" data-cfemail="30435851495c554270595c511d5c5551541e5f4257">[email&#160;protected]</span></em></a></p> </div> <div class="container block-default"> <p>Postal address: 120 New Cavendish Street, London W1W 6XX</p> </div> <div class="container block-default"> <p>Telephone number: +44 (0)20 7833 8090</p> </div> <div class="container block-default"> <p>You have the right to make a complaint at any time to the Information Commissioner&#8217;s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.</p> </div> <div class="container block-default"> <p><strong>Changes to the privacy notice and your duty to inform us of changes</strong></p> </div> <div class="container block-default"> <p>This version was last updated on 25<sup>th</sup>&nbsp;May 2018.</p> </div> <div class="container block-default"> <p>It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.</p> </div> <div class="container block-default"> <p><strong>Third-party links</strong></p> </div> <div class="container block-default"> <p>This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>The data we collect about you</strong></li> </div></ul> </div> <div class="container block-default"> <p>Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).</p> </div> <div class="container block-default"> <p>We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>Identity Data</strong>聽includes your organisation鈥檚 name and persons within it to include job description, first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.<div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>Contact Data</strong>&nbsp;includes billing address, delivery address, email address, social media address, web address or photo and telephone numbers.</li> </div> <div class="container block-default"> <li><strong>Financial Data</strong>&nbsp;includes bank account and payment card details.</li> </div> <div class="container block-default"> <li><strong>Transaction Data</strong>&nbsp;includes details about payments to and from you and other details of products and services you have purchased from us.</li> </div> <div class="container block-default"> <li><strong>Technical Data</strong>&nbsp;includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.</li> </div> <div class="container block-default"> <li><strong>Profile Data&nbsp;</strong>includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.</li> </div> <div class="container block-default"> <li><strong>Usage Data</strong>&nbsp;includes information about how you use our website, products and services].</li> </div> <div class="container block-default"> <li><strong>Marketing and Communications Data&nbsp;</strong>includes your preferences in receiving marketing from us and our third parties and your communication preferences.</li> </div></ul> </div></li> </div></ul> </div> <div class="container block-default"> <p>We also collect, use and share&nbsp;<strong>Aggregated Data</strong>&nbsp;such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does&nbsp;<strong>not</strong>&nbsp;directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.</p> </div> <div class="container block-default"> <p>We do not collect any&nbsp;<strong>Special Categories of Personal Data</strong>&nbsp;about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.</p> </div> <div class="container block-default"> <p><strong>If you fail to provide personal data</strong></p> </div> <div class="container block-default"> <p>Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the services that you may require from us.</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>How is your personal data collected?</strong></li> </div></ul> </div> <div class="container block-default"> <p>We use different methods to collect data from and about you including through:</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>Direct interactions.</strong>聽You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you :<div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li>apply for our services and/or enter into membership of the International Lead Association;</li> </div> <div class="container block-default"> <li>create an account on our website;</li> </div> <div class="container block-default"> <li>subscribe to receive details of our publications or events;</li> </div> <div class="container block-default"> <li>request marketing to be sent to you;</li> </div> <div class="container block-default"> <li>responding to a survey; or</li> </div> <div class="container block-default"> <li>give us some feedback.</li> </div> <div class="container block-default"> <li><strong>Automated technologies or interactions.</strong>&nbsp;As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.</li> </div> <div class="container block-default"> <li><strong>Third parties or publicly available sources.</strong>&nbsp;We may receive personal data about you from various third parties and public sources as set out below:</li> </div> <div class="container block-default"> <li>Technical Data from the following parties: analytics providers such as Google; advertising networks; and search information providers.</li> </div> <div class="container block-default"> <li>Identity and Contact Data from publicly availably sources.</li> </div></ul> </div></li> </div> <div class="container block-default"> <li><strong>How we use your personal data</strong></li> </div></ul> </div> <div class="container block-default"> <p>We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li>Where we need to perform the services for our membership (including you and other members).<div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li>Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.</li> </div> <div class="container block-default"> <li>Where we need to comply with a legal or regulatory obligation.</li> </div></ul> </div></li> </div></ul> </div> <div class="container block-default"> <p>Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by&nbsp;<a href="/cdn-cgi/l/email-protection#157876717067787a6161557c797438797074713b7a6772">contacting us</a>.</p> </div> <div class="container block-default"> <p><strong>Purposes for which we will use your personal data</strong></p> </div> <div class="container block-default"> <p>We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.</p> </div> <div class="container block-default"> <p>Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please聽<a href="/cdn-cgi/l/email-protection#2f5c474e56434a5d6f46434e02434a4e4b01405d48" data-type="mailto" data-id="mailto:shayler@ila-lead.org">contact us</a>聽if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.</p> </div> <div class="container block-default"> <figure class="wp-block-table"><table><tbody><tr><td><strong>Purpose/Activity</strong></td><td><strong>Type of data</strong></td><td><strong>Lawful basis for processing including basis of legitimate interest</strong></td></tr><tr><td>To manage membership and general administration of the International Lead Association</td><td>(a) Identity<br>(b) Contact<br>(c) Financial</td><td>Performance of our Services for you</td></tr><tr><td>(a) Manage payments, fees and charges<br>(b) Collect and recover money owed to us</td><td>(a) Identity<br>(b) Contact<br>(c) Financial<br>(d) Transaction<br>(e) Marketing and Communications</td><td>(a) Performance of a contract with you<br>(b) Necessary for our legitimate interests (to recover debts due to us)</td></tr><tr><td>To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy<br>(b) Asking you to leave a review or take a survey</td><td>(a) Identity<br>(b) Contact<br>(c) Profile<br>(d) Marketing and Communications</td><td>(a) Performance of a contract with you<br>(b) Necessary to comply with a legal obligation<br>(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)</td></tr><tr><td>For the purpose of research publication and advocacy</td><td>(a) Identity<br>(b) Contact<br>(c) Profile<br>(d) Usage<br>(e) Marketing and Communications</td><td>(a) Performance of a contract with you<br>(b) Necessary for our legitimate interests (to fulfil our objectives of progressing the Lead Industry)</td></tr><tr><td>To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)</td><td>(a) Identity<br>(b) Contact<br>(c) Technical</td><td>(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation</td></tr><tr><td>For events and conferences</td><td>(a) Identity<br>(b) Contact<br>(c) Profile<br>(d) Usage<br>(e) Marketing and Communications<br>(f) Technical<br>(g) Financial</td><td>Necessary for our legitimate interests (to market and organise events and conferences and registration and invoicing of participants)</td></tr><tr><td>To use data analytics to improve our website, products/services, marketing, customer relationships and experiences</td><td>(a) Technical<br>(b) Usage</td><td>Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)</td></tr><tr><td>To make suggestions and recommendations to you about goods or services that may be of interest to you</td><td>(a) Identity<br>(b) Contact<br>(c) Technical<br>(d) Usage<br>(e) Profile</td><td>Necessary for our legitimate interests (to develop our products/services and grow our business)</td></tr></tbody></table></figure> </div> <div class="container block-default"> <p><strong>Marketing</strong></p> </div> <div class="container block-default"> <p>We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:</p> </div> <div class="container block-default"> <p><strong>Communications from us</strong></p> </div> <div class="container block-default"> <p>We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services may be relevant for you (we call this marketing).</p> </div> <div class="container block-default"> <p>You may receive details on research, publications and advocacy work carried out by us (together with updates on issues we think are of interest to you) and marketing communications of events and conferences provided you have not opted out of receiving that marketing.</p> </div> <div class="container block-default"> <p><strong>Third-party marketing</strong></p> </div> <div class="container block-default"> <p>We will get your express opt-in consent before we share your personal data with any company outside the International Lead Association for marketing purposes.</p> </div> <div class="container block-default"> <p><strong>Opting out</strong></p> </div> <div class="container block-default"> <p>You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by聽<a href="/cdn-cgi/l/email-protection#87f4efe6feebe2f5c7eeebe6aaebe2e6e3a9e8f5e0" data-type="mailto" data-id="mailto:shayler@ila-lead.org">contacting us</a>聽at any time.</p> </div> <div class="container block-default"> <p>Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of other purposes.</p> </div> <div class="container block-default"> <p><strong>Cookies</strong></p> </div> <div class="container block-default"> <p>You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.</p> </div> <div class="container block-default"> <p><strong>Change of purpose</strong></p> </div> <div class="container block-default"> <p>We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please聽<a href="/cdn-cgi/l/email-protection#f3809b928a9f9681b39a9f92de9f969297dd9c8194" data-type="mailto">contact us</a>.</p> </div> <div class="container block-default"> <p>If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.</p> </div> <div class="container block-default"> <p>Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>Disclosures of your personal data</strong></li> </div></ul> </div> <div class="container block-default"> <p>We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.</p> </div> <div class="container block-default"> <p>The International Lead Association does not share or sell any personal data to third parties for any commercial purposes.</p> </div> <div class="container block-default"> <p>Your personal data may be shared with members of the International Lead Association or other Third Parties for same legitimate reason we use it.</p> </div> <div class="container block-default"> <p>Your data may also be processed outside of the EU in which case the transfer of such data is governed by a data processing agreement to provide adequate safeguards as defined by the EU GDPR. Please聽<a href="/cdn-cgi/l/email-protection#c4b7aca5bda8a1b684ada8a5e9a8a1a5a0eaabb6a3" data-type="mailto">contact us</a>聽if you want further information on the specific mechanism used by us when transferring your personal data out of the EU.</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>Data security</strong></li> </div></ul> </div> <div class="container block-default"> <p>We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.</p> </div> <div class="container block-default"> <p>We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>Data retention</strong></li> </div></ul> </div> <div class="container block-default"> <p>How long will you use my personal data for?</p> </div> <div class="container block-default"> <p>We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.</p> </div> <div class="container block-default"> <p>To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.</p> </div> <div class="container block-default"> <p>In some circumstances you can ask us to delete your data.</p> </div> <div class="container block-default"> <p>In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.</p> </div> <div class="container block-default"> <ul class="wp-block-list"><div class="container block-default"> <li><strong>Your legal rights</strong></li> </div></ul> </div> <div class="container block-default"> <p>Under certain circumstances, you have rights under data protection laws in relation to your personal data.</p> </div> <div class="container block-default"> <p>You have the right to:</p> </div> <div class="container block-default"> <p><strong>Request access&nbsp;</strong>to your personal data (commonly known as a &#8220;data subject access request&#8221;). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.</p> </div> <div class="container block-default"> <p><strong>Request correction&nbsp;</strong>of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.</p> </div> <div class="container block-default"> <p><strong>Request erasure&nbsp;</strong>of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.</p> </div> <div class="container block-default"> <p><strong>Object to processing&nbsp;</strong>of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.</p> </div> <div class="container block-default"> <p><strong>Request restriction of processing&nbsp;</strong>of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data&#8217;s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.</p> </div> <div class="container block-default"> <p><strong>Request the transfer&nbsp;</strong>of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.</p> </div> <div class="container block-default"> <p>If you wish to exercise any of the rights set out above, please聽<a href="/cdn-cgi/l/email-protection#9be8f3fae2f7fee9dbf2f7fab6f7fefaffb5f4e9fc" data-type="mailto" data-id="mailto:shayler@ila-lead.org">contact us</a></p> </div> <div class="container block-default"> <p><strong>No fee usually required</strong></p> </div> <div class="container block-default"> <p>You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.</p> </div> <div class="container block-default"> <p><strong>What we may need from you</strong></p> </div> <div class="container block-default"> <p>We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.</p> </div> <div class="container block-default"> <p><strong>Time limit to respond</strong></p> </div> <div class="container block-default"> <p>We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. 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