Senior Service Engineer - PBS Biotech

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"https:\/\/pbsbiotech.applytojob.com\/apply\/ckWVQLuhza\/Senior-Service-Engineer", "title": "Senior Service Engineer", "description": "<div class=\"WordSection1\"><table align=\"left\" class=\"Table\" style=\"width:631px;border-collapse:collapse;margin-left:9px;margin-right:9px;\" width=\"631\"><tbody><tr><td style=\"width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"color:#a25022;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"color:#002060;\">Company:<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/td><td style=\"width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">PBS Biotech, Inc. <\/span><\/span><\/span><\/span><\/td><\/tr><tr><td style=\"width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"color:#a25022;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"color:#002060;\">Department:<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/td><td style=\"width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><b><u><span style=\"font-size:11pt;\">Applications Engineering<\/span><\/u><\/b><\/span><\/span><\/span><\/td><\/tr><tr><td style=\"width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"color:#a25022;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"color:#002060;\">Position\/Title:<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/td><td style=\"width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><b><u><span style=\"font-size:11pt;\">Senior Service Engineer<\/span><\/u><\/b><\/span><\/span><\/span><\/td><\/tr><tr><td style=\"width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"color:#a25022;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"color:#002060;\">Location:<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/td><td style=\"width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Camarillo, CA<\/span><\/span><\/span><\/span><\/td><\/tr><tr><td style=\"width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"color:#a25022;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"color:#002060;\">Reporting To:<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/td><td style=\"width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Head of Applications Engineering <\/span><\/span><\/span><\/span><\/td><\/tr><tr><td style=\"width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"color:#a25022;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"color:#002060;\">FLSA Status:<\/span><\/span><\/span><\/span><\/span><\/span><br><br><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"color:#a25022;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"color:#002060;\">Salary Range:<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/td><td style=\"width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;\" valign=\"top\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Exempt<\/span><\/span><\/span><br><br><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">$90,000 - $105,000 Annually<\/span><\/span><\/span><\/span><\/td><\/tr><\/tbody><\/table> <div style=\"border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"text-transform:uppercase;\"><span style=\"font-weight:bold;\">GENERAL PURPOSE<\/span><\/span><\/span><\/span><\/span><\/div><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Senior Service Engineer is responsible, as a technical liaison with customers, for performing technical services and support on the PBS bioreactor product as well as resolving any technical issues that may occur on the PBS bioreactor based on solid understanding of its design and components.  This person should be relatively proficient with diagnosing problems, replacing and upgrading hardware\/ software components, and documenting services accurately while maintaining proper care and equipment of tools.  This person is also responsible for helping to develop and maintain field service documents.  <\/span><\/span><\/span><\/span><br> <div style=\"border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"text-transform:uppercase;\"><span style=\"font-weight:bold;\">Responsibilities<\/span><\/span><\/span><\/span><\/span><\/div><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><i><span style=\"font-size:8pt;\">Essential functions of the job are listed below.  Other responsibilities may also be assigned.  Please note that the essential functions may vary depending on department size, organizational structure and\/or geographic location.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.<\/span><\/i><\/span><\/span><\/span><div style=\"border-bottom:solid #1d99a0 2.25pt;padding:0in 0in 1pt 0in;\"><br><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-weight:bold;\"><span style=\"font-style:italic;\">Primary Responsibilities<\/span><\/span><\/span><\/span><\/span><\/div><ul><li style=\"margin-bottom:6px;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Perform scheduled on-site services such as IQ\/OQ, system installation, and preventative maintenance (PM) on PBS bioreactors in the field reliably, in a timely manner, and with proper documentation.  <\/span><\/span><\/span><\/span><\/span><\/li><li style=\"margin-bottom:6px;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Troubleshoot and resolve in-depth PBS bioreactor hardware\/ software-related issues\/ questions in the field via calls, e-mails, and on-site visits in a professional manner.  Issues that are beyond the level of expertise by a Service Engineer I or II may be elevated to this person.  <\/span><\/span><\/span><\/span><\/span><\/li><li style=\"margin-bottom:6px;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Provide necessary training for on-boarding of new Service Engineers.  <\/span><\/span><\/span><\/span><\/span><\/li><li><span><span style=\"font-size:10.5pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Act as back-up internal resource for developing user requirements for product development, communicating feedback from customers to internal team as applicable.  <\/span><\/span> <\/span><\/span><\/span><\/span><\/li><li style=\"margin-bottom:6px;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"color:#000000;\">Develop and help maintain field service procedures that pertain to his\/ her skill set.  <\/span><\/span><\/span><\/span><\/span><\/li><\/ul> <div style=\"border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"text-transform:uppercase;\"><span style=\"font-weight:bold;\">Minimum Qualifications<\/span><\/span><\/span><\/span><\/span><\/div><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><i><span style=\"font-size:8pt;\">The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position.  Please note that the minimum qualifications may vary based upon the department size and\/or geographic location.<\/span><\/i><\/span><\/span><\/span><br> <div style=\"border-bottom:solid #1d99a0 2.25pt;padding:0in 0in 1pt 0in;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-weight:bold;\"><span style=\"font-style:italic;\">Knowledge\/ Experience<\/span><\/span><\/span><\/span><\/span><\/div><ul><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><b><span style=\"font-size:11pt;\">Bachelor’s Degree<\/span><\/b><span style=\"font-size:11pt;\"> in Mechanical Engineering, Electrical Engineering, or related technical field with <b>5+<\/b> years of work experience at electromechanical equipment manufacturer(s). <\/span><\/span><\/span><\/span><\/li><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Hands-on experience working with bioprocess equipment. <\/span><\/span><\/span><\/span><\/li><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Solid understanding of bioreactor functions and components.   <\/span><\/span><\/span><\/span><\/li><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Prior experience leading a team is preferred.<\/span><\/span><\/span><\/span><\/li><\/ul> <div style=\"border-bottom:solid #1d99a0 2.25pt;padding:0in 0in 1pt 0in;\"><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-weight:bold;\"><span style=\"font-style:italic;\">Skills\/ Abilities Pertinent to This Position<\/span><\/span><\/span><\/span><\/span><\/div><\/div> <div class=\"WordSection2\"><ul><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Positive attitude and superb interpersonal skills, with ability to build quick rapport with new people. <\/span><\/span><\/span><\/span><\/li><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Excellent written and verbal communication skills in English.  Ability to write service reports accurately and legibly.  <\/span><\/span><\/span><\/span><\/li><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Willingness and ability to travel domestically and internationally, up to 2 weeks per month.  <\/span><\/span><\/span><\/span><\/li><li><span><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Ability to work individually with minimal supervision and collaboratively within a multi-functional team. <\/span><\/span><\/span><\/span><\/li><\/ul><\/div> <div style=\"border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"text-transform:uppercase;\"><span style=\"font-weight:bold;\">PHYSICAL DEMANDS<\/span><\/span><\/span><\/span><\/div><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><i><span style=\"font-size:8pt;\">In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.<\/span><\/i><\/span><\/span><br><br><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Must be able to see, hear, speak and write clearly in order to communicate with employees and\/or vendors; manual dexterity required for occasional reaching and lifting of small objects, and operating manufacturing equipment.  Must be able to lift various weights as needed to meet job requirements. <\/span><\/span><\/span><br> <div style=\"border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"text-transform:uppercase;\"><span style=\"font-weight:bold;\">WORK ENVIRONMENT<\/span><\/span><\/span><\/span><\/div><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><i><span style=\"font-size:8pt;\">In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.<\/span><\/i><\/span><\/span><br><br><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Tw Cen MT', sans-serif;\"><span style=\"font-size:11pt;\">Occasionally exposed to moving mechanical parts, fumes, machine lubricants, airborne particles, vibration, and risk of electrical shock, high noise while in the manufacturing plant. Personal protective equipment (vision and hearing) used in plant.  Exposed to heat, humidity conditions during warm weather months.<\/span><\/span><\/span><br> ", "datePosted": "2024-11-18", "validThrough": "2025-02-16", "employmentType": "FULL_TIME", "hiringOrganization": { "@type": "Organization", "name": "PBS Biotech", "sameAs": "https:\/\/www.pbsbiotech.com", "logo": "https:\/\/s3.amazonaws.com\/resumator\/customer_20220303192527_FOY84DWB8YPRUZXM\/logos\/20220304154327_PBS_Biotech_Logo_2k.jpg" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Camarillo", "addressRegion": "CA", "postalCode": "93012" } }, "experienceRequirements": "Experienced" } </script>   <link rel="stylesheet" type="text/css" href="/css/v2/css/apply.css?6.51.3" title="default" />  <style type="text/css"> /* Basic CMS Settings */ .jobs-navbar, .jobboard .modal-custom .modal-header {background-color: #ffffff;} .page-header .brand-text, .page-header .brand-text a {color: #626262;} .page-title {color: #000000 !important;} #tracking-consent-banner {border-top: 1px solid #ff9e1b !important} .tracking-consent-button-container button.allow {background-color: #ff9e1b !important} #resumator-view-more-opportunities a, .job-board-list .jobs-list .list-group-item .list-group-item-heading a, .job-details .job-description a {color: #ff9e1b} @media (max-width: 850px) {.job-header .job-attributes li .fa {color: #ff9e1b}} @media (max-width: 850px) {.job-header .job-attributes-container .fa {color: #ff9e1b}} #resumator-submit-resume, #resumator-btn-send-forward, #resumator-mobile-apply-button, #resumator-back-to-job-list-button {background-color: #ff9e1b} .job-details .job-application-form .form-group .form-control:focus {border-color: #ff9e1b} /* Advanced CMS Declarations */ .list-inline list-group-item-text text-muted { font-family: "Source Sans Pro" !important; 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Please review our open positions and apply to the positions that match your qualifications.</h2> </div> </div> <div class='job-header'> <div class='container'> <h1>Senior Service Engineer</h1> <div class="job-attributes-container"> <div title="Location"> <i class='fa fa-map-marker'></i>Camarillo, CA </div> <div id='resumator-job-employment' title="Type"> <i class='fa fa-clock-o'></i>Full Time </div> <div id='resumator-job-experience' title="Experience"> <i class='fa fa-graduation-cap'></i>Experienced </div> </div> <div class="social-tools"> <a class="btn btn-lg btn-gray" data-test="job-board-responsive-share" href="https://pbsbiotech.applytojob.com/app/share/ckWVQLuhza" target="_blank" role="button" data-track-share-click="Responsive"> <i class="fa fa-share-alt"></i> Share </a> </div> </div> </div> <div class='page-body job-details'> <div class='container'> <div class='row'> <div class='col col-xs-7 description' id="job-description"> <div class="WordSection1"><table align="left" class="Table" style="width:631px;border-collapse:collapse;margin-left:9px;margin-right:9px;" width="631"><tbody><tr><td style="width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="color:#a25022;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="color:#002060;">Company:</span></span></span></span></span></span></span></td><td style="width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">PBS Biotech, Inc. </span></span></span></span></td></tr><tr><td style="width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="color:#a25022;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="color:#002060;">Department:</span></span></span></span></span></span></span></td><td style="width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><b><u><span style="font-size:11pt;">Applications Engineering</span></u></b></span></span></span></td></tr><tr><td style="width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="color:#a25022;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="color:#002060;">Position/Title:</span></span></span></span></span></span></span></td><td style="width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><b><u><span style="font-size:11pt;">Senior Service Engineer</span></u></b></span></span></span></td></tr><tr><td style="width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="color:#a25022;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="color:#002060;">Location:</span></span></span></span></span></span></span></td><td style="width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Camarillo, CA</span></span></span></span></td></tr><tr><td style="width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="color:#a25022;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="color:#002060;">Reporting To:</span></span></span></span></span></span></span></td><td style="width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Head of Applications Engineering </span></span></span></span></td></tr><tr><td style="width:170px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="color:#a25022;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="color:#002060;">FLSA Status:</span></span></span></span></span></span><br><br><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="color:#a25022;"><span style="font-weight:bold;"><span style="font-size:11pt;"><span style="color:#002060;">Salary Range:</span></span></span></span></span></span></span></td><td style="width:461px;padding:0.1in 0.05in 0in 0in;height:0.1px;" valign="top"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Exempt</span></span></span><br><br><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">$90,000 - $105,000 Annually</span></span></span></span></td></tr></tbody></table> <div style="border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="text-transform:uppercase;"><span style="font-weight:bold;">GENERAL PURPOSE</span></span></span></span></span></div><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Senior Service Engineer is responsible, as a technical liaison with customers, for performing technical services and support on the PBS bioreactor product as well as resolving any technical issues that may occur on the PBS bioreactor based on solid understanding of its design and components.  This person should be relatively proficient with diagnosing problems, replacing and upgrading hardware/ software components, and documenting services accurately while maintaining proper care and equipment of tools.  This person is also responsible for helping to develop and maintain field service documents.  </span></span></span></span><br> <div style="border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="text-transform:uppercase;"><span style="font-weight:bold;">Responsibilities</span></span></span></span></span></div><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><i><span style="font-size:8pt;">Essential functions of the job are listed below.  Other responsibilities may also be assigned.  Please note that the essential functions may vary depending on department size, organizational structure and/or geographic location.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.</span></i></span></span></span><div style="border-bottom:solid #1d99a0 2.25pt;padding:0in 0in 1pt 0in;"><br><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-weight:bold;"><span style="font-style:italic;">Primary Responsibilities</span></span></span></span></span></div><ul><li style="margin-bottom:6px;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;"><span style="color:#000000;">Perform scheduled on-site services such as IQ/OQ, system installation, and preventative maintenance (PM) on PBS bioreactors in the field reliably, in a timely manner, and with proper documentation.  </span></span></span></span></span></li><li style="margin-bottom:6px;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;"><span style="color:#000000;">Troubleshoot and resolve in-depth PBS bioreactor hardware/ software-related issues/ questions in the field via calls, e-mails, and on-site visits in a professional manner.  Issues that are beyond the level of expertise by a Service Engineer I or II may be elevated to this person.  </span></span></span></span></span></li><li style="margin-bottom:6px;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;"><span style="color:#000000;">Provide necessary training for on-boarding of new Service Engineers.  </span></span></span></span></span></li><li><span><span style="font-size:10.5pt;"><span style="line-height:115%;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;"><span style="line-height:115%;">Act as back-up internal resource for developing user requirements for product development, communicating feedback from customers to internal team as applicable.  </span></span> </span></span></span></span></li><li style="margin-bottom:6px;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;"><span style="color:#000000;">Develop and help maintain field service procedures that pertain to his/ her skill set.  </span></span></span></span></span></li></ul> <div style="border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="text-transform:uppercase;"><span style="font-weight:bold;">Minimum Qualifications</span></span></span></span></span></div><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><i><span style="font-size:8pt;">The following are the minimum qualifications that an individual needs in order to successfully perform the duties and responsibilities of this position.  Please note that the minimum qualifications may vary based upon the department size and/or geographic location.</span></i></span></span></span><br> <div style="border-bottom:solid #1d99a0 2.25pt;padding:0in 0in 1pt 0in;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-weight:bold;"><span style="font-style:italic;">Knowledge/ Experience</span></span></span></span></span></div><ul><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><b><span style="font-size:11pt;">Bachelor’s Degree</span></b><span style="font-size:11pt;"> in Mechanical Engineering, Electrical Engineering, or related technical field with <b>5+</b> years of work experience at electromechanical equipment manufacturer(s). </span></span></span></span></li><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Hands-on experience working with bioprocess equipment. </span></span></span></span></li><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Solid understanding of bioreactor functions and components.   </span></span></span></span></li><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Prior experience leading a team is preferred.</span></span></span></span></li></ul> <div style="border-bottom:solid #1d99a0 2.25pt;padding:0in 0in 1pt 0in;"><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-weight:bold;"><span style="font-style:italic;">Skills/ Abilities Pertinent to This Position</span></span></span></span></span></div></div> <div class="WordSection2"><ul><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Positive attitude and superb interpersonal skills, with ability to build quick rapport with new people. </span></span></span></span></li><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Excellent written and verbal communication skills in English.  Ability to write service reports accurately and legibly.  </span></span></span></span></li><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Willingness and ability to travel domestically and internationally, up to 2 weeks per month.  </span></span></span></span></li><li><span><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Ability to work individually with minimal supervision and collaboratively within a multi-functional team. </span></span></span></span></li></ul></div> <div style="border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;"><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="text-transform:uppercase;"><span style="font-weight:bold;">PHYSICAL DEMANDS</span></span></span></span></div><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><i><span style="font-size:8pt;">In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.</span></i></span></span><br><br><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Must be able to see, hear, speak and write clearly in order to communicate with employees and/or vendors; manual dexterity required for occasional reaching and lifting of small objects, and operating manufacturing equipment.  Must be able to lift various weights as needed to meet job requirements. </span></span></span><br> <div style="border-bottom:solid #1d99a0 4.5pt;padding:0in 0in 1pt 0in;"><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="text-transform:uppercase;"><span style="font-weight:bold;">WORK ENVIRONMENT</span></span></span></span></div><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><i><span style="font-size:8pt;">In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.</span></i></span></span><br><br><span style="font-size:10.5pt;"><span style="font-family:'Tw Cen MT', sans-serif;"><span style="font-size:11pt;">Occasionally exposed to moving mechanical parts, fumes, machine lubricants, airborne particles, vibration, and risk of electrical shock, high noise while in the manufacturing plant. Personal protective equipment (vision and hearing) used in plant.  Exposed to heat, humidity conditions during warm weather months.</span></span></span><br>  </div> <div class="resumator-mobile-apply-wrapper mobile"> <a id="resumator-mobile-share-button" class="btn" data-test="job-board-responsive-share" href="https://pbsbiotech.applytojob.com/app/share/ckWVQLuhza" target="_blank" role="button" data-track-share-click="Responsive"> <i class="fa fa-share"></i> Share </a> <button type="button" id="resumator-mobile-apply-button" class='btn'> <i class="fa fa-user-plus"></i> Apply </button> </div> <div id="job-application-form-container" class='col col-xs-5 job-application-form'> <div id="resumator-application-form"> <div class="resumator-resume-text" id="resumator-resume-upload"> <h3 class="resumator-resume-text" id="resumator-resumes-title"> Apply for this position </h3> <div class="required-help-text">Required<i class="asterisk">*</i></div> <div id="resumator-apply-with-indeed-wrapper"> <span id="resumator-indeed-apply-widget" class="indeed-apply-widget" data-indeed-apply-apiToken="e7ead154e87d9b9107701fb9b23d0166117d5716f539c95cde882041de21443d" data-indeed-apply-jobTitle="Senior Service Engineer" data-indeed-apply-postUrl="https://pbsbiotech.applytojob.com/apply/parse/ia/ckWVQLuhza?1732691430WRVXYTZQSU" data-indeed-apply-questions="https://pbsbiotech.applytojob.com/apply/get/questions/ckWVQLuhza?1732691430WRVXYTZQSU" data-indeed-apply-phone="required" data-indeed-apply-jobmeta="" data-indeed-apply-allow-apply-on-indeed="0" > </span> <div class="resumator-external-apply-button indeed"> <div class="logo indeed-logo"></div> <div class="text" id="resumator-apply-with-indeed-text">Apply with Indeed</div> </div> <script> (function(d, s, id) { var js, iajs = d.getElementsByTagName(s)[0]; 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The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.</p> <p>Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at <a href="https://www.dol.gov/ofccp" target="_blank">www.dol.gov/ofccp</a>.</p> </div> <div class="centered-message box-message"> <div class="resumator-label" style="text-align:center;">How do you know if you have a disability?</div> </div> <div class="resumator-input"> <p>A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. <strong>Disabilities include, but are not limited to:</strong></p> <ul id="disabilities-list"> <li>Alcohol or other substance use disorder (not currently using drugs illegally)</li> <li>Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS</li> <li>Blind or low vision</li> <li>Cancer (past or present)</li> <li>Cardiovascular or heart disease</li> <li>Celiac disease</li> <li>Cerebral palsy</li> <li>Deaf or serious difficulty hearing</li> <li>Diabetes</li> <li>Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders</li> <li>Epilepsy or other seizure disorder</li> <li>Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome</li> <li>Intellectual or developmental disability</li> <li>Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD</li> <li>Missing limbs or partially missing limbs</li> <li>Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports</li> <li>Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)</li> <li>Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities</li> <li>Partial or complete paralysis (any cause)</li> <li>Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema</li> <li>Short stature (dwarfism)</li> <li>Traumatic brain injury</li> </ul> </div> <div id="disability-input-area"> <div class="centered-message box-message"> <div class="resumator-label" style="text-align:center;">Please check one of the boxes below:</div> </div> <div class="resumator-input"> <div class='form-group'> <label> <input type='radio' name='resumator-eeoc_disability-value' id='resumator-eeoc_disability-value-1' value='1'> YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST </label> <label> <input type='radio' name='resumator-eeoc_disability-value' id='resumator-eeoc_disability-value-2' value='2'> NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST </label> <label> <input type='radio' name='resumator-eeoc_disability-value' id='resumator-eeoc_disability-value-0' value='0' checked> I DO NOT WANT TO ANSWER </label> </div> <p>PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. 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