Vendor Credits - Overview:: User Guide

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nav nav-stacked" > <li > <a href="/inventory/whats-new/index.html">What's New</a> </li> </ul> </li> </ul> </div> <div class="help-content" id="content"> <form class="print-form"> <input type="button" class="print-icon" name="print" value="" title="Print this page" alt="Print this page" onclick="javascript:window.print()"> </form> <h2 class="product-logo to-print" translate="no"><img src="/inventory/images/inventory-icon-default.svg?v=2"/>Inventory</h2> <h1 id="overview-vendor-credits">Overview - Vendor Credits</h1> <p>A Vendor Credit is the amount that your vendor owes you, given to you in the form of credit. This credit amount can be recorded and tracked in Zoho Inventory until it’s either paid, refunded or applied to bills from the same vendor.</p> <div class="tips-scenario"><div class="tips-scenario-img"></div> <p><b>Scenario 1:</b> If you’ve made an advance payment to your vendor, and the final bill amount turns out to be lesser than the amount you had paid, the vendor can issue equivalent credits in your name for the amount they owe you. You can create a vendor credit for the this amount in Zoho Inventory, and apply it on future bills from the same vendor.</p> </div> <div class="tips-scenario"><div class="tips-scenario-img"></div> <p><b>Scenario 2:</b> You had ordered 10 boxes of phones from your vendor. But after receiving the goods you discover that two of those boxes contain damaged goods. To compensate for their shortcomings, your vendor issue a credit note towards the value of those two boxes which you can record in Zoho Inventory as a vendor credit for the value of those two boxes. You can later apply it on the future purchases from that vendor.</p> </div> <div class="side-grid"><h2 id="in-this-page">IN THIS PAGE…</h2> <ul> <li><a href="#record">Record Vendor Credits</a></li> <li><a href="#import">Import Vendor Credits</a></li> </ul> </div> <hr> <h3 id="record">Record Vendor Credits</h3> <p>You can create a vendor credit in Zoho Inventory. Here鈥檚 how:</p> <ol> <li> <p>Go to <em>Vendor Credits</em> module in the left sidebar.</p> </li> <li> <p>Click the <strong>+ New</strong> button in the top right corner.</p> </li> <li> <p>Select the <em>vendor name</em> and enter the <em>credit note number</em> issued by your vendor. Optionally, you can also enter the corresponding purchase order number and date on which the credit was issued.</p> <img alt="New Vendor Credit" src="/inventory/help/images/vendor-credits/new-vc1.png" width="600" /> </li> <li> <p>Select the items and enter the quantity for which credit was issued.</p> </li> <li> <p>Add discounts and adjustments, if any. If you add a discount, choose the <em>Discount Account</em> which tracks it.</p> </li> <li> <p>Click <strong>Save</strong>.</p> <img alt="New vendor credit - item details" src="/inventory/help/images/vendor-credits/new-vc2.png" width="600" /> </li> </ol> <hr> <h3 id="import">Import Vendor Credits</h3> <p>If you already have a list of credits from your vendors, you can import them into Zoho Inventory in CSV, TSV or XLS format.</p> <p>To know the format of the import, i.e. the columns and data to be included in the import file, you can download the sample import file which we鈥檒l be looking at in the steps below.</p> <ol> <li> <p>Go to the <strong>Vendor Credits</strong> module on the left sidebar.</p> </li> <li> <p>Click the <img alt="Menu icon" src="/inventory/help/images/icons/hamburger-icon.png" width="25" /> icon.</p> </li> <li> <p>Click the <strong>Import Vendor Credits</strong> option.</p> <img alt="Import vendor credits menu option" src="/inventory/help/images/vendor-credits/import-vc1.png" width="180" /> </li> <li> <p>Click the <strong>Choose File</strong> button to browse and upload your import file. You can download the sample CSV or XLS file for your reference.</p> </li> <li> <p>Click <strong>Next</strong> to proceed to the field mapping page.</p> <img alt="Import vendor credits - upload file" src="/inventory/help/images/vendor-credits/import-vc2.png" width="500" /> </li> <li> <p>Map the columns in Zoho Inventory with the appropriate column in your import file.</p> </li> <li> <p>Click <strong>Next</strong> to proceed to the preview section.</p> <img alt="Import vendor credits - map fields" src="/inventory/help/images/vendor-credits/import-vc3.png" width="500" /> </li> <li> <p>Preview the summary of the records that can be imported.</p> </li> <li> <p>Click <strong>Import</strong> if you’re ready, or else, click <strong>Previous</strong> if you need to make any changes.</p> </li> </ol> <hr> </div> <div id="scroll-top-navigator" class="scroll-top text-center scroll-hidden no-print"> <div class="bg-img"></div> TOP </div> <div id="zom-app-popup" class="popup-banner scroll-hidden no-print"> <div style="position: relative;"> <div id="popup-close" class="popup-close-btn"> <img alt="Zoho Inventory" src="/inventory/help/images/common/close.svg"> </div> <img class="popup-img-style" alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-white.svg"> <p class="popup-text-style">Simplifying inventory and order management</p> <div> <a class="btn zom-btn-filled zom-access" id="banner-signup-button" href="/inventory/signup?utm_source=help&utm_medium=popup" target="_blank" rel="noopener noreferrer"> SIGN UP - IT'S FREE </a> </div> </div> </div> <div id="zom-app-popup-signed" class="popup-banner scroll-hidden no-print signed"> <div style="position: relative;"> <div id="popup-close-signed" class="popup-close-btn"> <img alt="Zoho Inventory" src="/inventory/help/images/common/close.svg"> </div> <img class="support-agent" alt="Zoho Inventory" src="/inventory/help/images/common/support-agent.png"> <img class="popup-img-style" alt="Zoho Inventory" src="/inventory/images/inventory-logo-new-white.svg"> <p class="popup-text-style">Cannot find what you're looking for&quest;</p> <p class="popup-text-style popup-text-font">We're just a call away.</p> <div> <a class="btn zom-btn-filled zom-access" href="https://assist.zohobookings.com/#/customer/zohoinventorycall?Source=help_docs" target="_blank" rel="noopener noreferrer" style="font-size: 12px !important; padding: 2px; width: 54%;"> Request a callback </a> </div> </div> </div> </div> <div class="help-footer row" id="footer"> <div class="col-md-3 mobile-img-section"> <img src="/inventory/help/images/getting-started/Inventory-mobile.png" alt="Zoho Inventory - Customer Support" class="footer-mobile pull-right"/> </div> <div class="col-sm-5 col-md-3 mobile-apps-description"> <div class="mobile-apps"> <b>Mobile Apps</b> </div> <p style="line-height:1;margin-top:5px;"> Available in all mobile platforms </p> <div> <a href="https://play.google.com/store/apps/details?id=com.zoho.inventory&referrer=utm_source%3Dzom_helpdoc%26utm_medium%3Dfooter_mobile_banner" rel="nofollow" target="_blank" class="mobile-apps-icon"> <img class="icon mobile-icon" src="/inventory/help/images/getting-started/android.svg"> </a> <a href="https://apps.apple.com/app/apple-store/id1037960494?pt=423641&ct=help_page_footer&mt=8" rel="nofollow" target="_blank" class="mobile-apps-icon"> <img class="icon mobile-icon" src="/inventory/help/images/getting-started/apple.svg"> </a> </div> <span class="font-xs lg-show">漏 2023, Zoho Corporation Pvt. 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Vendor Credits - Overview:: User Guide | Zoho Inventory