Tips to manage your Talent Insights licenses

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href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Ftalent-insights%2Fanswer%2Fa192053%3Ftrk%3Dhc-hp-suggestedArticles&trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Ftalent-insights%2Fanswer%2Fa192053%3Ftrk%3Dhc-hp-suggestedArticles" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="article-details-page"> <div class="hue-page-heading" data-test-selector="heading-container"> <div class="page-width-content"> <h2 class="hue-page-heading__title hue-default-color t-24 t-bold" data-test-selector="heading-title"> Tips to manage your Talent Insights licenses </h2> <span class="hue-default-secondary-color t-14" data-test-selector="relativeTime-container"> Last updated: 7 months ago </span> </div> </div> <div class="page-width-content article-details-content"> <div class="article-details-content__main"> <article data-test-selector="article" data-article-source="urn:li:helpCenterArticle:(192053,LITHOGRAPH)"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>As a user and license management admin, you can manage account permissions for all LinkedIn Talent Insights users, including other admins in the LinkedIn Admin Center under <strong>User & license management</strong>.</p> </div> <div class="article-content-callout article-content-callout__background--note" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Here's a tip </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p>All Recruiter Professional Services (RPS) contracts come with Talent Insights automatically.<p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p> </div> </div>  </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Check out these tips to help you resolve issues you might see: </p><ul><li>A Recruiter Professional Services user will automatically have access to LinkedIn Talent Insights. You don’t need to activate an LTI license for these users.  Providing multiple LTI permissions can result in issues. To avoid this, ask users to confirm their access to Talent Insights. Grant access to users who don’t have access to Talent Insights. </li><li>If you get the “Something went wrong” error, this is usually from a license that isn’t activated yet. Check your emails for an invitation to Talent Insights. </li><li>If you land on the sales landing page instead of signing into Talent Insights, you might need to activate your license (check your inbox for an invitation) or clear your cache/cookies. </li><li>You can’t reassign an LTI license. It needs to be revoked and then you can assign the license to a new user. We do not transfer data between licenses for Talent Insights. </li></ul><p><br> </p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <h3>Related tasks</h3><ul><li><a rel="" href="https://www.linkedin.com/help/talent-insights/answer/a191051" target="_self">Access LinkedIn Admin Center from LinkedIn Talent Insights</a></li><li><a rel="" href="https://www.linkedin.com/help/talent-insights/answer/a186091" target="_self">Add a user in Talent Insights</a></li><li><a rel="" href="https://www.linkedin.com/help/talent-insights/answer/a188051" target="_self">Resend an invitation or activation link in Talent Insights</a></li><li><a rel="" href="https://www.linkedin.com/help/talent-insights/answer/a193043" target="_self">Reassign a user's license in Talent Insights</a></li><li><a rel="" href="https://www.linkedin.com/help/talent-insights/answer/a190023" target="_self">Remove a user in Talent Insights</a><br> </li></ul><h3>Learn more</h3><ul><li><a rel="" href="https://www.linkedin.com/help/recruiter/answer/a416468" target="_self">Available license and permission types in Recruiter</a></li><li><a rel="" href="https://www.linkedin.com/help/talent-insights/answer/a193052" target="_self">Create Talent Insights user groups</a></li></ul> </div> </article>  <div class="placeholder " id="helpfulness-rating"> </div> </div> <div class="article-details-content__delimiter"></div> <aside class="article-details-content__aside"> <div class="article-details-content__tags"> <h3 id="tagged-header" class="hue-web__header--aside t-bold t-16" data-test-selector="topicTags-header"> Tagged in </h3> <ul class="pill-list article-page-pill-list hue-artdeco-pill" data-test-selector="topicTags-container"> <li class="pill-list__item" id="topic-link-a45" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/talent-insights/topic/a45" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a45"> Manage Users </span> </a> </li> <li class="pill-list__item" id="topic-link-a337007" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/talent-insights/topic/a337007" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a337007"> Admin Center License Management </span> </a> </li> <li class="pill-list__item" id="topic-link-a50" data-test-selector="topicTags-list-item"> <a class="pill basePadding label" href="/help/talent-insights/topic/a50" data-test-selector="topic-tag-link" aria-describedby="tagged-header"> <span data-test-selector="topicTags-title-a50"> Admin </span> </a> </li> </ul> </div> <div class="related-articles"> <h3 id="related-articles" class="related-articles__header t-bold t-16" data-test-selector="relatedArticles-header"> Related articles </h3> <ul class="related-articles__list" data-test-selector="relatedArticles-container"> <li class="related-articles__list-item t-14" id="article-link-a413588" data-test-selector="relatedArticles-list-item"> <a href="/help/talent-insights/answer/a413588" class="related-articles__link" data-test-selector="related-article-link" aria-describedby="related-articles"> <li-icon class="related-articles__icon" color size="small" type="document-icon"></li-icon> <span data-test-selector="relatedArticles-title-a413588"> LinkedIn Admin Center Activity log tab for user and license management </span> </a> </li> </ul> </div>  </aside> </div>  </div> </main> <div class="placeholder " id="toasts__wormhole" data-inert-toggle-target="me-menu-inert-toggle-target"> </div> <footer class="global-footer" data-inert-toggle-target="me-menu-inert-toggle-target" data-component-selector="global-footer" data-test-id="global-footer" role="contentinfo"> <div class="global-footer__upper-row-wrapper"> <div class="page-width-content"> <ul class="global-footer__upper-row-items t-12 t-black"> <li class="global-footer__upper-row-item global-footer__logo"> <a class="global-footer__upper-row-item-link" href="https://www.linkedin.com"> <li-icon size="14dp" color="brand" tabindex="-1" aria-hidden="true" type="linkedin-logo"></li-icon> <span class="visually-hidden">LinkedIn</span> </a> </li> <li class="global-footer__upper-row-item "> <a class="global-footer__upper-row-item-link" data-test-id="footer-contact-us" href="https://www.linkedin.com/help/talent-insights/ask"> Contact us </a> </li>     <li class="global-footer__upper-row-item global-footer__language-switcher-wrapper"> <form action method="GET" class="language-switcher__form">  <label class="language-switcher__select-label"> <span class="visually-hidden">Select a language. 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Tips to manage your Talent Insights licenses | Talent Insights Help