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ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment" data-ecl-breadcrumb-item="expandable"><a href="/live-work-travel-eu/consumer-rights-and-complaints_pl" class="ecl-link ecl-link--standalone ecl-link--no-visited ecl-breadcrumb__link" >Prawa konsumentów i skargi konsumenckie</a><svg class="ecl-icon ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment" data-ecl-breadcrumb-item="static"><a href="/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint_pl" class="ecl-link ecl-link--standalone ecl-link--no-visited ecl-breadcrumb__link" >Przekaż skargę konsumencką do rozpatrzenia</a><svg class="ecl-icon ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment ecl-breadcrumb__current-page" data-ecl-breadcrumb-item="static" aria-current="page"><span>Sieć Europejskich Centrów Konsumenckich – ECC Net</span></li></ol></nav><div class="ecl-page-header__info"><h1 class="ecl-page-header__title"><span>Sieć Europejskich Centrów Konsumenckich – ECC Net</span></h1></div><div class="ecl-page-header__description-container"><p class="ecl-page-header__description">Pomoc i porady dla konsumentów w Europie </p></div></div></div> </div> <main class="ecl-u-pb-xl" id="main-content" data-inpage-navigation-source-area="h2.ecl-u-type-heading-2, div.ecl-featured-item__heading"> <div class="ecl-container"> <div class="ecl-row"> <div class="ecl-col-s-12 ewcms-top-sidebar"> <div> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> </div> <div class="ecl-row"> <div class="ecl-col-s-12"> <div id="block-ewcms-theme-main-page-content" data-inpage-navigation-source-area="h2, div.ecl-featured-item__heading" class="ecl-u-mb-l"> <article dir="ltr"> <div> <div class="ecl-u-mb-2xl"> <a id="paragraph_8006"></a> <div class="ecl-row inpage-navigation-container"> <div class="ecl-col-l-3"> <nav class="ecl-inpage-navigation oe-theme-ecl-inpage-navigation ecl-u-z-dropdown" data-ecl-auto-init="InpageNavigation" data-ecl-auto-initialized="true" data-ecl-inpage-navigation="true" aria-labelledby="ecl-inpage-navigation-290136650" ><div class="ecl-inpage-navigation__title" id="ecl-inpage-navigation-290136650">Spis treści</div><div class="ecl-inpage-navigation__body"><div class="ecl-inpage-navigation__trigger-wrapper"><button type="button" class="ecl-inpage-navigation__trigger" id="ecl-inpage-navigation-290136650-trigger" data-ecl-inpage-navigation-trigger="true" aria-controls="ecl-inpage-navigation-list" aria-expanded="false"><span class="ecl-inpage-navigation__trigger-current" data-ecl-inpage-navigation-trigger-current="true">Spis treści</span><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-inpage-navigation__trigger-icon" focusable="false" aria-hidden="false" ><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></button></div><ul class="ecl-inpage-navigation__list" data-ecl-inpage-navigation-list="true" id="ecl-inpage-navigation-290136650-list"></ul></div></nav> </div> <div class="ecl-col-l-9" data-inpage-navigation-source-area="h2, div.ecl-featured-item__heading"> <div class="ecl-u-mb-2xl"> <a id="paragraph_1518"></a> <h2 class="ecl-u-type-heading-2">Jak działa Sieć Europejskich Centrów Konsumenckich</h2> <div class="ecl"><p>Europejskie Centra Konsumenckie tworzą sieć niezależnych biur, którą współfinansuje Komisja Europejska. Jeśli mieszkasz w UE, Islandii lub Norwegii Europejskie Centrum Konsumenckie w Twoim kraju może</p><ul><li><strong>udzielić wyjaśnień dotyczących praw konsumenta</strong></li><li><strong>pomóc w rozwiązaniu sporu ze sprzedawcą mającym siedzibę w innym kraju UE (lub Islandii albo Norwegii)</strong></li><li><strong>wyjaśnić, do kogo się zwrócić, jeżeli samo nie może udzielić pomocy.</strong></li></ul><p>Sieć nie tylko pomaga konsumentom bezpośrednio. Jest również doradcą i zaufanym partnerem zainteresowanych podmiotów i decydentów politycznych chcących promować prawa konsumenckie. Informuje również organy egzekwowania prawa o przedsiębiorstwach naruszających prawa konsumentów.</p><p>ECC Net potrafi bardzo szybko reagować na pojawiające się problemy: m.in. udzielała pomocy konsumentom w trakcie pandemii COVID-19.</p><p><a href="/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net/ecc-net-and-covid-19_pl" class="ecl-link">ECC Net a COVID-19</a></p><p>Więcej informacji na temat sieci ECC Net można znaleźć na jej <a href="http://eccnet.eu" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">stronie internetowej</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a>. </p></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_45968"></a> <h2 class="ecl-u-type-heading-2">Przegląd spraw, jakimi zajmowała się sieć ECC Net</h2> <div class="ecl"><p>W 2023 r. sieć pomogła ponad 125 tys. konsumentów, udzielając im szczegółowych informacji i porad dotyczących różnych problemów konsumenckich. W 22,5 tys. przypadków sieć pośredniczyła w dochodzeniu roszczeń z przedsiębiorcą. Szacuje się, że łączna wartość środków odzyskanych przez ECC-Net w ramach interwencji u przedsiębiorców wynosi ponad 9 mln euro. </p></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_45969"></a> <h2 class="ecl-u-type-heading-2">Kontakt z Siecią Europejskich Centrów Konsumenckich</h2> <div class="ecl"><p>Należy skontaktować się z Siecią Europejskich Centrów Konsumenckich w swoim kraju zamieszkania.</p><p> </p><div class="ecl-table-responsive"><table class="ecl-table" xmlns:xlink="http://www.w3.org/1999/xlink"><tbody class="ecl-table__body"><tr class="ecl-table__row"><td><a href="http://europakonsument.at" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Austria</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="https://www.ecc-netitalia.it/it/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Włochy</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.eccbelgium.be/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Belgia</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.ecclatvia.lv/lv/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Łotwa</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.ecc.bg/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Bułgaria</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.ecc.lt/lt/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Litwa</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://ecc-croatia.hr/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Chorwacja</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://cecluxembourg.lu/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Luksemburg</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.ecccyprus.gov.cy" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Cypr</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://eccnetmalta.gov.mt/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Malta</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.evropskyspotrebitel.cz/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Czechy</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.eccnederland.nl/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Holandia</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.forbrugereuropa.dk/" class="ecl-link ecl-link--icon 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xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.europe-consommateurs.eu" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Francja</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.eccromania.ro/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Rumunia</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.evz.de/de/startseite/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Niemcy</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.esc-sr.sk/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Słowacja</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="https://www.eccgreece.gr/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Grecja</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://epc.si/pages/si/domov.php" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Słowenia</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="https://fogyasztovedelem.kormany.hu/#/europai_fogyasztoi_kozpont" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Węgry</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="https://cec.consumo.gob.es/en/CEC/home.htm" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Hiszpania</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="https://eccisland.is/en/hafdu-samband/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Islandia</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td><a href="http://www.konsumenteuropa.se/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Szwecja</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td></tr><tr class="ecl-table__row"><td><a href="http://www.eccireland.ie/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Irlandia</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></td><td> </td></tr></tbody></table></div><p>Sieć współpracuje również z Międzynarodowym Centrum Konsumentów w Wielkiej Brytanii.</p></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_45970"></a> <h2 class="ecl-u-type-heading-2">Publikacje</h2> <div class="ecl"><p>ECC Net publikuje również wskazówki i porady dotyczące najczęstszych problemów, jakich doświadczają konsumenci. Poniżej zamieszczono linki do poszczególnych publikacji:</p><ul><li><a href="http://ec.europa.eu/newsroom/just/item-detail.cfm?item_id=55752" class="ecl-link">Unikanie ryzyka związanego z podrabianymi produktami</a></li><li><a href="/document/download/7bd0a822-912c-4256-afa5-98ac535f2e73_pl?filename=ecc-net_air_passenger_rights_report_2015.pdf" class="ecl-link">Raport ECC Net o prawach pasażerów lotniczych z 2015 r.</a> (pdf)</li><li><a href="http://www.europe-consommateurs.eu/en/consumer-topics/on-the-road/buying-a-car/cross-border-car-purchase-and-registration/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Zakup samochodu w innym kraju UE</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></li><li><a href="/document/download/ef40baf7-c15e-4b3e-9c64-965371861df5_pl?filename=timeshare_2017.pdf" class="ecl-link">Timeshare – współużytkowanie nieruchomości</a> (pdf)</li><li><a href="/document/download/ec36f35d-5c90-4512-b24a-22e8954b18e1_pl?filename=ecc-net-timeshares-top-tips_december2015_en.pdf" class="ecl-link">Timeshare – 10 porad dla konsumentów</a> (pdf)</li><li><a href="http://www.europe-consommateurs.eu/en/consumer-topics/buying-goods-services/guarantees-warranties/" class="ecl-link ecl-link--icon ecl-link--icon-after ecl-link"><span class="ecl-link__label">Przedłużenie gwarancji</span><svg class="ecl-icon ecl-icon--xs ecl-link__icon" focusable="false" aria-hidden="true" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#external" /></svg></a></li><li><a href="/document/download/08d7f8e7-401a-443d-b383-99c3020f6a40_pl?filename=online_fraud_2017.pdf" class="ecl-link">Oszustwa internetowe</a> (pdf)</li><li><a href="/document/download/453491aa-6e1a-45c4-9bc9-d40ba9b62cbd_pl?filename=trust_mark_report_2013_en.pdf" class="ecl-link">Znaki zaufania w handlu elektronicznym</a> (pdf)</li><li><a href="/document/download/9e1e4067-2887-484d-9ce5-5e799e165983_pl?filename=air-passengers-rights-settling_disputes_2017_en.pdf" class="ecl-link">Prawa pasażerów lotniczych – rozwiązywanie sporów</a> (pdf)</li><li><a href="/document/download/73cf946d-23a8-4c77-8029-6f60ec38e83f_pl?filename=small_claims_international_claims_2012_en.pdf" class="ecl-link">Rozstrzyganie drobnych sporów międzynarodowych</a> (pdf)</li><li><a href="/document/download/19a5bfdd-439a-45a7-afc9-2a6b57c8f808_pl?filename=mystery_shopping_report_2011_en.pdf" class="ecl-link">Zakupy online w UE</a> (pdf)</li><li><a href="/document/download/3b971d58-4627-4e33-b5a0-968222e44893_pl?filename=chargeback_report_revised.pdf" class="ecl-link">Procedura chargeback w UE i EOG</a> (pdf)</li></ul></div> </div> <div class="ecl-u-mb-2xl"> <a id="paragraph_6314"></a> <h2 class="ecl-u-type-heading-2">Dokumenty</h2> <div class="ecl"> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-952006892"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">3 LIPCA 2024</li></ul><div class="ecl-file__title" id="ecl-file-952006892-title">ECC Net Report 2023</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-952006892-lang">English</div><div class="ecl-file__meta">(4 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/47efcd6d-eb6a-4564-a873-077d11c5f7c0_en?filename=ECC_Net_report_2023_0%20%285%29.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-952006892-link" aria-labelledby="ecl-file-952006892-link-label ecl-file-952006892-title ecl-file-952006892-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1992681180"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">18 KWIETNIA 2023</li></ul><div class="ecl-file__title" id="ecl-file-1992681180-title">ECC Net Data Sheet 2022</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1992681180-lang">English</div><div class="ecl-file__meta">(618.7 KB - PDF)</div><div class="ecl-file__action"><a href="/document/download/525e7bea-63cb-4ee4-b724-952f3918ab6e_en?filename=2023-03-20-datasheet-versioncourte.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1992681180-link" aria-labelledby="ecl-file-1992681180-link-label ecl-file-1992681180-title ecl-file-1992681180-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-257283475"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">18 KWIETNIA 2023</li></ul><div class="ecl-file__title" id="ecl-file-257283475-title">ECC Net data sheet 2021</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-257283475-lang">English</div><div class="ecl-file__meta">(976.9 KB - PDF)</div><div class="ecl-file__action"><a href="/document/download/431c1cb7-b023-42ce-bf9a-1930035b3276_en?filename=datasheet-ECC-Net-2021.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-257283475-link" aria-labelledby="ecl-file-257283475-link-label ecl-file-257283475-title ecl-file-257283475-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-62873625"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">10 STYCZNIA 2023</li></ul><div class="ecl-file__title" id="ecl-file-62873625-title">ECC Net Vademecum</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-62873625-lang">English</div><div class="ecl-file__meta">(359.04 KB - PDF)</div><div class="ecl-file__action"><a href="/document/download/ade148b5-a579-444d-867a-70f75414eb6f_en?filename=ECC%20Net%20vademecum%20revision%20FINAL.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-62873625-link" aria-labelledby="ecl-file-62873625-link-label ecl-file-62873625-title ecl-file-62873625-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1063524758"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">18 KWIETNIA 2023</li></ul><div class="ecl-file__title" id="ecl-file-1063524758-title">ECC Net Report 2022</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1063524758-lang">English</div><div class="ecl-file__meta">(2.19 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/7e48dd48-a21c-452d-afdb-fe92b66b57ee_en?filename=2023-03-20-ECC-Net%20report%202022%20.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1063524758-link" aria-labelledby="ecl-file-1063524758-link-label ecl-file-1063524758-title ecl-file-1063524758-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1546823065"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">1 LISTOPADA 2020</li></ul><div class="ecl-file__title" id="ecl-file-1546823065-title">ECC Net Anniversary Report- 15 years of ECC Net</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1546823065-lang">English</div><div class="ecl-file__meta">(4.93 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/e59f9bac-660f-4b68-a941-03aeb70ea326_en?filename=ecc_net_anniversary_report_2020-_15_years_of_ecc_net.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1546823065-link" aria-labelledby="ecl-file-1546823065-link-label ecl-file-1546823065-title ecl-file-1546823065-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-2021307754"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">10 PAŹDZIERNIKA 2017</li></ul><div class="ecl-file__title" id="ecl-file-2021307754-title">10 years of the ECC - anniversary report</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-2021307754-lang">English</div><div class="ecl-file__meta">(18.02 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/9cdc34dc-b31f-48ec-b660-c3dd603757bd_en?filename=ecc_net_-_anniversary_report_2015_en.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-2021307754-link" aria-labelledby="ecl-file-2021307754-link-label ecl-file-2021307754-title ecl-file-2021307754-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> <div xmlns:xlink="http://www.w3.org/1999/xlink" class="ecl-file" data-ecl-file="" id="ecl-file-1409162663"><div class="ecl-file__container"><svg class="ecl-icon ecl-icon--2xl ecl-file__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#file"></use></svg><div class="ecl-file__info"><ul class="ecl-file__detail-meta"><li class="ecl-file__detail-meta-item">10 PAŹDZIERNIKA 2017</li></ul><div class="ecl-file__title" id="ecl-file-1409162663-title">ECC-Net brochure - travel tips</div></div></div><div class="ecl-file__footer"><div class="ecl-file__language" id="ecl-file-1409162663-lang">English</div><div class="ecl-file__meta">(9.43 MB - PDF)</div><div class="ecl-file__action"><a href="/document/download/3175baab-5e5f-4e68-8911-dfe8baef8cce_en?filename=ecc-net_passeport_en.pdf&prefLang=pl" class="ecl-link ecl-link--standalone ecl-link--icon ecl-file__download" data-wt-preview="pdf" id="ecl-file-1409162663-link" aria-labelledby="ecl-file-1409162663-link-label ecl-file-1409162663-title ecl-file-1409162663-lang"><span class="ecl-link__label">Pobierz</span><svg class="ecl-icon ecl-icon--fluid ecl-link__icon" focusable="false" aria-hidden="true"><use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#download"></use></svg></a></div></div></div> </div> </div> </div> </div> </div> <div class="related-links"> <h2 class="ecl-u-type-heading-2">Podobne strony</h2> <div class="ecl-list"> <div class="ecl-content-item-block"><div class="ecl-row"><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="http://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_pl.htm" class="ecl-link ecl-link--standalone" >Nieformalne rozstrzyganie sporów konsumenckich – Informacje praktyczne (Twoja Europa)</a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/alternative-dispute-resolution-consumers_pl" class="ecl-link ecl-link--standalone" >Alternatywne metody rozwiązywania sporów konsumenckich</a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 "><a href="https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL" class="ecl-link ecl-link--standalone" >Internetowe rozstrzyganie sporów</a></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 last-item-column last-item"><a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_pl.htm" class="ecl-link ecl-link--standalone" >Prawa pasażerów lotniczych – Informacje praktyczne (Twoja Europa)</a></div></div></div> </div> </div> </div> </article> </div> </div> </div> <div class="ecl-row"> <div class="ecl-col-s-12"> <div> <div id="block-ewcms-theme-socialshare"> <div class="ecl-social-media-share"> <p class="ecl-social-media-share__description"> Udostępnij tę stronę </p> <script type="application/json">{"service":"share","version":"2.0","networks":["twitter","facebook","linkedin","email","more"],"display":"icons","stats":true,"selection":true}</script> </div> </div> </div> </div> </div> </div> </main> <div id="block-ewcms-theme-pagefeedbackform"> <script type="application/json">{"service":"dff","id":"mKCuJxpV_dff_v2","lang":"pl","version":"2.0"}</script> </div> <footer class="ecl-site-footer ecl-site-footer--split-columns" data-logo-area-label-en="Home - 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