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Communicate and Collaborate | VUMC Information Technology
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module__2SJHmMQqaR6VY-Sm7Uu9uv module__38rqTmrcmE8h1Vk081K2-O module__t5Zwct0oK27DSeqvRqnTc"> <input type="text" class="st-default-search-input module__196GUGkbukQ-xLtKw90sa7 module__29rLlZGVyyFLcGx_gmqKVc " placeholder="I'm looking for..."> </span> <button type="submit" form="MobileGlobalSearchForm" value="Search" class="data-tracker-mobileHamburgerSearchButton module__2SJHmMQqaR6VY-Sm7Uu9uv module__di2Az7TvAHksDXGVxfVtZ module__2iMoF9X2o0C7B51CRzMDRn undefined" tabindex="0" style="width:100px"> <span class="">Search</span> </button> </form> <div> <nav class="mc__navbar"> <div class="menu__wrapper menu-type--standard"><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--1"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="/it/welcome" class="mc__nav__link mc__nav__link--1 ">Home</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="/it/Expedition-Tech" class="mc__nav__link mc__nav__link--1 ">ExpeditionTech</a></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">About Us</span><div class="mc__nav__submenu"><a href="/it/about-us" class="mc__nav__link mc__nav__link--1 ">About Us Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/our-leadership" class="mc__nav__link mc__nav__link--2 ">Our Leadership</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/our-strategic-focus" class="mc__nav__link mc__nav__link--2 ">Our Strategic Focus</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/cast" class="mc__nav__link mc__nav__link--2 ">Ourselves (The ITself Podcast Series)</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">Help/Support</span><div class="mc__nav__submenu"><a href="/it/medical-center-help-and-support" class="mc__nav__link mc__nav__link--1 ">Help/Support Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/bitlocker-help" class="mc__nav__link mc__nav__link--2 ">BitLocker Help</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://pegasus.vumc.org/Knowledge.aspx" class="mc__nav__link mc__nav__link--2 ">Browse Knowledge Articles</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/computer-support" class="mc__nav__link mc__nav__link--2 ">Computer Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/customer-relationship-management" class="mc__nav__link mc__nav__link--2 ">Contact a Customer Relationship Manager</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/education-and-learning" class="mc__nav__link mc__nav__link--2 ">Education & Learning</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/new-vumc" class="mc__nav__link mc__nav__link--2 ">New to VUMC?</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/pegasus" class="mc__nav__link mc__nav__link--2 ">Pegasus Information</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/phone-voice-support" class="mc__nav__link mc__nav__link--2 ">Phone & Voice Service Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/printer-support" class="mc__nav__link mc__nav__link--2 ">Printer Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/research-support" class="mc__nav__link mc__nav__link--2 ">Research Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://pegasus.vumc.org/ess" class="mc__nav__link mc__nav__link--2 ">Submit a Help Desk Ticket or Chat with Help Desk</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/support-services" class="mc__nav__link mc__nav__link--2 ">Support Services</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">IT Services</span><div class="mc__nav__submenu"><a href="/it/it-services" class="mc__nav__link mc__nav__link--1 is-active-trail">IT Services Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/applications-reporting" class="mc__nav__link mc__nav__link--2 ">Applications & Reporting</a></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 has-submenu is-active"><span class="mc__navbar__trigger mc__navbar__trigger--2">Communicate and Collaborate</span><div class="mc__nav__submenu"><a href="/it/communicate-and-collaborate" class="mc__nav__link mc__nav__link--2 is-active is-active-trail">Communicate and Collaborate Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--3"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--3 no-submenu"><a href="/it/email-and-calendar" class="mc__nav__link mc__nav__link--3 ">Microsoft Outlook Email and Calendar</a></li></div></div></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/computer-services-and-management" class="mc__nav__link mc__nav__link--2 ">Computer Services and Management</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/hosting-services" class="mc__nav__link mc__nav__link--2 ">Hosting Services</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/network-support" class="mc__nav__link mc__nav__link--2 ">Network Support</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/it-service-management" class="mc__nav__link mc__nav__link--2 ">ITSM</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">Software/Hardware</span><div class="mc__nav__submenu"><a href="https://www.vumc.org/it/software-and-hardware" class="mc__nav__link mc__nav__link--1 ">Software/Hardware Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/microsoft-365-apps" class="mc__nav__link mc__nav__link--2 ">Microsoft 365 Apps</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vumc.org/it/how-buy-computer" class="mc__nav__link mc__nav__link--2 ">How to Buy a Device</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vumc.org/it/vumc-software-store" class="mc__nav__link mc__nav__link--2 ">VUMC Software Store</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/enterprisecybersecurity/BYOD" class="mc__nav__link mc__nav__link--2 ">VUMC on your Phone</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/mobile-departments" class="mc__nav__link mc__nav__link--2 ">Corporate-Owned Mobile Devices</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/ip-cameras" class="mc__nav__link mc__nav__link--2 ">IP Cameras</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/mac-instructions" class="mc__nav__link mc__nav__link--2 ">Mac Instructions</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">Email/Connectivity</span><div class="mc__nav__submenu"><a href="https://www.vumc.org/it/email-and-connectivity-overview" class="mc__nav__link mc__nav__link--1 ">Email/Connectivity Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/it/vumc-it-guide-working-remotely" class="mc__nav__link mc__nav__link--2 ">Work Remotely</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vumc.org/it/outlook-web-access-owa-email" class="mc__nav__link mc__nav__link--2 ">Access Email Online</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.vumc.org/enterprisecybersecurity/BYOD" class="mc__nav__link mc__nav__link--2 ">VUMC on your Phone</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/vumc-guest-wireless" class="mc__nav__link mc__nav__link--2 ">VUMC Guest Wireless</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/vumc-wireless" class="mc__nav__link mc__nav__link--2 ">VUMC Wireless</a></li></div></div></li><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">AccessVUMC</span><div class="mc__nav__submenu"><a href="/it/accessvumc" class="mc__nav__link mc__nav__link--1 ">AccessVUMC Home</a><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/accessvumc-new-users" class="mc__nav__link mc__nav__link--2 ">New Users</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/accessvumc-existing-users" class="mc__nav__link mc__nav__link--2 ">Existing Users</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/accessvumc-administrators" class="mc__nav__link mc__nav__link--2 ">Administrators</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="/it/dual-identity" class="mc__nav__link mc__nav__link--2 ">Dual Identity</a></li></div></div></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="https://www.vumc.org/enterprisecybersecurity" class="mc__nav__link mc__nav__link--1 ">Cybersecurity</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 no-submenu"><a href="https://healthit.vumc.org/" class="mc__nav__link mc__nav__link--1 ">HealthIT</a></li></div></div><div class="menu__wrapper menu-type--static-colored"><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--1"></div></div><div class="menu__wrapper menu-type--standard"><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--1"><li class="if module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--1 has-submenu"><span class="mc__navbar__trigger mc__navbar__trigger--1">Vanderbilt University Medical Center</span><div class="mc__nav__submenu"><div class="module__15qpHMBRHtRlNYQyfB6aDS module__3lmHNJo_yqty-XI4JEty7i module__1v4IWxfMNWEOM-6hO8Z53m module__2SJHmMQqaR6VY-Sm7Uu9uv"><ul class="module__13HG0bPYDSb7E0b2J1eZSn module__35oBIfBh56ydj7tZ2bUYJ1 data-tracker-primaryMenu-menu mc__nav__menu nav__menu--2"><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="https://www.childrenshospitalvanderbilt.org/" class="mc__nav__link mc__nav__link--2 ">Monroe Carell Jr. Children's Hospital at Vanderbilt</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX mc__nav__menu__item nav__menu__item--2 no-submenu"><a href="http://www.vanderbilt.edu" class="mc__nav__link mc__nav__link--2 ">Vanderbilt University</a></li><li class="else module__1ljDITU36fEMzZ4veK_1vW module__3OGVzirUoUNlr32nOqNijX 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href="https://www.vumc.org/it/it-service-management">ITSM</a></li></ul></div></li><li class="standard-inline-menu__item item-level--1 dropdown"><a class="standard-inline-menu__link link-level--1" href="https://www.vumc.org/it/software-and-hardware">Software/Hardware</a><a class="standard-inline-menu__dropdown-toggle" aria-haspopup="true" role="button" data-toggle="dropdown" aria-expanded="true"><i class="fa fa-caret-down"></i></a><div class="standard-inline-menu__dropdown-menu dropdown-menu"><ul class="standard-inline-menu__menu menu-level--2"><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/microsoft-365-apps">Microsoft 365 Apps</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="http://www.vumc.org/it/how-buy-computer">How to Buy a Device</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="http://www.vumc.org/it/vumc-software-store">VUMC Software Store</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="https://www.vumc.org/enterprisecybersecurity/BYOD">VUMC on your Phone</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="https://www.vumc.org/it/mobile-departments">Corporate-Owned Mobile Devices</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/ip-cameras">IP Cameras</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/mac-instructions">Mac Instructions</a></li></ul></div></li><li class="standard-inline-menu__item item-level--1 dropdown"><a class="standard-inline-menu__link link-level--1" href="https://www.vumc.org/it/email-and-connectivity-overview">Email/Connectivity</a><a 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Wireless</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/vumc-wireless">VUMC Wireless</a></li></ul></div></li><li class="standard-inline-menu__item item-level--1 dropdown"><a class="standard-inline-menu__link link-level--1" href="/it/accessvumc">AccessVUMC</a><a class="standard-inline-menu__dropdown-toggle" aria-haspopup="true" role="button" data-toggle="dropdown" aria-expanded="true"><i class="fa fa-caret-down"></i></a><div class="standard-inline-menu__dropdown-menu dropdown-menu"><ul class="standard-inline-menu__menu menu-level--2"><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/accessvumc-new-users">New Users</a></li><li class="standard-inline-menu__item item-level--2"><a class="standard-inline-menu__link link-level--2" href="/it/accessvumc-existing-users">Existing Users</a></li><li class="standard-inline-menu__item item-level--2"><a 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id="block-vanderbilt-d8-page-title"> <h1 class="page-title"><span class="field field--name-title field--type-string field--label-hidden">Communicate and Collaborate</span> </h1> </div> <div id="block-mainpagecontent"> <article class="node node--type-page node--view-mode-full"> <div class="node__content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><font color="#0a5656">Overview</font></h2> <p>VUMC IT offers a diverse collection of communication and collaboration products and services to meet the needs of our workforce and its missions.</p> <p>With rapidly developing and emerging technologies to choose from, customers have access to a wealth of services so they can meet, share, talk, email, calendar and organize, all within our robust and flexible environment.</p> <h2><font color="#0a5656">Services and Tools</font></h2> <p><font color="#0a5656">Find more <a href="https://www.vumc.org/it/microsoft-365-apps">Microsoft 365 apps</a></font></p> </div> </div> </article> </div> <div id="block-vusmcustomblockscontent"> <div class="block multi-column-block"> <div class="block__body multi-column-block__body multi-column-block__content multi-column-block__content--3-col"> <div class="multi-column-block__block"> <div class="block block-hastitle blockstyle-accentheader"> <h2 class="block__title"> Email & Calendaring </h2> <div class="block__body"> <ul> <li> <p><a href="https://www.vumc.org/it/email-and-calendaring">Outlook Email & Calendar</a> </p> </li> <li> <p><a href="https://www.vumc.org/it/massmailer">Mass Mailing Tools at VUMC</a></p> </li> </ul> <p> </p> </div> </div> </div> <div class="multi-column-block__block"> <div class="block block-hastitle blockstyle-accentheader"> <h2 class="block__title"> Teleconferencing </h2> <div class="block__body"> <ul> <li> <p><a href="https://www.vumc.org/it/microsoft-teams">Microsoft Teams</a></p> </li> <li> <p><a href="https://www.vumc.org/it/zoom">Zoom</a></p> </li> </ul> <p> </p> </div> </div> </div> <div class="multi-column-block__block"> <div class="block block-hastitle blockstyle-accentheader"> <h2 class="block__title"> File Storage </h2> <div class="block__body"> <ul> <li> <p><a href="https://www.vumc.org/it/sharepoint">SharePoint Online</a></p> </li> <li> <p><a href="https://www.vumc.org/it/onedrive">OneDrive for Business</a></p> </li> </ul> </div> </div> </div> </div> </div> <div class="block multi-column-block"> <div class="block__body multi-column-block__body multi-column-block__content multi-column-block__content--3-col"> <div class="multi-column-block__block"> <div class="block block-hastitle blockstyle-accentheader"> <h2 class="block__title"> Voice Services </h2> <div class="block__body"> <ul> <li> <p><a href="https://www.vumc.org/it/phone-voice-support">Voice Services Home Page</a></p> </li> <li> <p><a href="https://www.vumc.org/it/skype">Microsoft Skype for Business</a></p> </li> </ul> <p> </p> </div> </div> </div> <div class="multi-column-block__block"> <div class="block block-hastitle blockstyle-accentheader"> <h2 class="block__title"> Audio Visual Services </h2> <div class="block__body"> <p><a href="https://www.vumc.org/it/audio-visual-services">Audio Visual Services Home Page</a></p> <p> </p> <p> </p> </div> </div> </div> <div class="multi-column-block__block"> <div class="block block-hastitle blockstyle-accentheader"> <h2 class="block__title"> Mobile Phones & Service </h2> <div class="block__body"> <ul> <li><a href="https://www.vumc.org/it/individual-mobile-discounts-vumc-employees">Individual Cell Phones & Discounts</a></li> <li><a href="https://www.vumc.org/it/mobile-departments">Corporate Cell Phones</a></li> </ul> <p> </p> </div> </div> </div> </div> </div> <div class="block block-hastitle blockstyle-accentheader"> <h2 class="block__title"> Contact the Help Desk </h2> <div class="block__body"> <h4>Phone:</h4> <p>615-343-HELP (4357) </p> <p>For <a href="https://www.vumc.org/it/phone-voice-support">Voice Services</a></p> <h4>Online:</h4> <p><a href="https://pegasus.vumc.org/ess/Submit">Submit a ticket</a> if you are experiencing an issue.</p> <p><a href="https://pegasus.vumc.org/request/discover">Submit a request</a> if you need access or an IT service performed.</p> <hr /> <h4>Desktop Services Business Hours</h4> <p>Monday-Friday 7:00 a.m. - 6:00 p.m.</p> <h4>After Hours Support</h4> <p>Help Desk - 615-343-HELP (4357). </p> <p>If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.</p> </div> </div> </div> </div> </div> </div> </main> </div> </div> <div class="vh__site__footer mc__site__footer__fixed mc__site__wrap module__2-UfodP0ZHCwdgo7h5wDyT module"> <div class="module__F3ONLiSmWCwP_Gne0JZqX"> <footer> <div class="footer col-xs-12"> <div class="no-json module__3sgycAQHtxgHd0fO2_trjT"> <div class="module__MroWek4mtJn7njl9R2qLc"> <ul> <li><a 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