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Responses are voluntary and confidential. If you are interested in taking this survey, click the link below or type https://urbn.is/VictimConnect into your internet browser to learn more. <a href="https://urban.co1.qualtrics.com/jfe/form/SV_6EfzGhDvHTR6M0C">More Info.</a> </p> <span class="close close-alert">Close <i class="close-icon"></i></span> </div> </div> </div> </header> <div class="container page" id="content"> <div class="row page-container"> <div class="col-12 page-intro" > <hr> <div class="intro uppercase">Eligibility Criteria</div> </div> <div class="col-12"> <nav aria-label="breadcrumb" class="breadcrumbs"><a href='https://victimconnect.org'>Home</a><a href='/resources'>Resources</a><span class='active'>Eligibility Criteria</span></nav> <div class="content-container"> <h2 class="wp-block-heading"><strong>Who is eligible for inclusion?</strong></h2> <ul class="wp-block-list"> <li>Direct Service Providers</li> <li>Indirect Service Providers</li> <li>Law Enforcement Victim Service Departments</li> <li>Government Agency Programs</li> <li>Domestic Violence and Sexual Assault Coalitions; and Coalition Members</li> <li>Advocacy Organizations</li> </ul> <h2 class="wp-block-heading"><strong>What are the minimum inclusion criteria?</strong></h2> <p>All organizations seeking inclusion on the VictimConnect Resource Map and/or our internal database must provide services to victims of crime and abuse. We do not vet programs for inclusion which is why we ask that an organization have some oversight by a respected body within their jurisdiction. </p> <p>If your organization does not have said oversight, but you believe that your organization meets the overall qualifications, please reach out to <a href="/cdn-cgi/l/email-protection#e68e89928a8f88838a8387828394958e8f96a6908f85928f8b95898085948f8b83c8899481"><strong><span class="__cf_email__" data-cfemail="9ef6f1eaf2f7f0fbf2fbfffafbecedf6f7eedee8f7fdeaf7f3edf1f8fdecf7f3fbb0f1ecf9">[email protected]</span></strong></a> to speak with someone on our team.</p> <h2 class="wp-block-heading"><strong>What are my responsibilities as a service provider?</strong></h2> <p>All organizations that wish to be included on the VictimConnect Resource Map and/or our internal database must complete the following steps to be considered and must remain a provider in good standing.</p> <ul class="wp-block-list"> <li>Complete the provider inclusion form.</li> <li>Provide a direct contact person who will be responsible for maintaining program information, responding to periodic requests from the VictimConnect Resource Center (VCRC) to provide up-to-date program information, and addressing any issues/questions that may arise.</li> <li>Promptly alert VCRC of any program changes, including but not limited to: changes regarding capacity, hours of operation, available services, service area/jurisdiction, language capacity, key personnel, contact information, and any major funding streams that affect your services.</li> <li>Submit letters of support or referral, as needed, at the discretion of VCRC.</li> </ul> <h2 class="wp-block-heading"><strong>How are organizational records kept private?</strong></h2> <p>We collect both public and private information for referrals. It is up to each organization to decide how they would like their information to be shared. You can select to be included in our resource map, our internal resource database, or both. The form has clearly listed public and private information. We will not share the information listed as private with visitors to our hotline or website. </p> <h2 class="wp-block-heading"><strong>What are the quality assurance methods?</strong></h2> <p>VictimConnect Resource Center reserves the right to remove an organization from the VictimConnect Resource Map or our internal database at our discretion and without warning. Examples of grounds for removal include, but are not limited to:</p> <ul class="wp-block-list"> <li>allegations of misconduct,</li> <li>feedback from those seeking services that a provider is unresponsive,</li> <li>inability to reach the designated point of contact after multiple attempts, or</li> <li>failure of the organization to meet the minimum inclusion requirements or responsibilities.</li> </ul> <p>Organizations may also request to be removed from the VictimConnect Resource Map at any time.</p> <h2 class="wp-block-heading"><strong>How do I apply?</strong></h2> <p>If you would like to be included on the VictimConnect Resource Map, please complete and submit<strong> <a href="https://form.jotform.com/211883668810059" target="_blank" rel="noreferrer noopener">this form</a></strong>. </p> <h2 class="wp-block-heading"><strong>Providing feedback about the VictimConnect Resource Map</strong></h2> <p>To provide feedback about the VictimConnect Resource Map, please send an email to <a href="/cdn-cgi/l/email-protection#d3bbbca7bfbabdb6bfb6b2b7b6a1a0bbbaa393a5bab0a7babea0bcb5b0a1babeb6fdbca1b4"><strong><span class="__cf_email__" data-cfemail="2941465d4540474c454c484d4c5b5a414059695f404a5d40445a464f4a5b40444c07465b4e">[email protected]</span></strong></a>.</p> </div> </div> </div> <div class="hotline-callout row"> <div class="col text"> <p>OUR TRAINED VICTIM ASSISTANCE SPECIALISTS ARE READY TO HELP.</p> </div> <div class="col-md-auto call-text"> <a class="btn" href="tel:1-855-484-2846 "><i class="phone-small-icon"></i> Call or Text 1-855-484-2846 </a> </div> <div class="col-md-auto chat"> <a class="btn" href="/get-help/victimconnect-chat/"><i class="chat-icon"></i> Live Chat Online</a> </div> <hr> </div> </div> <footer> <div class="sub-footer container"> <div class="row"> <hr /> <div class="col"> <div id="footer-sidebar1"> <aside id="text-3" class="widget widget_text"><h3 class="widget-title">FIND HELP NOW</h3> <div class="textwidget"><ul> <li><a href="/get-help/">Connect with VictimConnect Hotline</a></li> <li><a href="/get-help/reporting-a-crime/">Reporting a Crime</a></li> </ul> </div> </aside><aside id="text-4" class="widget widget_text"><h3 class="widget-title">PARTNER LINKS</h3> <div class="textwidget"><ul> <li><a href="https://dcvictim.org/">DC Victim Hotline</a></li> <li><a href="https://victimsofcrime.org/">National Center for Victims of Crime</a></li> </ul> </div> </aside> </div> </div> <div class="col"> <div id="footer-column-2"> <aside id="text-5" class="widget widget_text"><h3 class="widget-title">HOURS OF OPERATION</h3> <div class="textwidget"><p><strong>It is important to us that critical services and access points remain open</strong>.</p> <p>VictimConnect can be reached via phone and text at 855-4-VICTIM or via <a href="https://chat.victimsofcrime.org/victim-connect">online chat</a> Monday – Friday from 9:00am –5:00pm ET.</p> <p>If there is a change in our normal operating hours you will see a green alert bar above.</p> </div> </aside> </div> </div> <div class="col"> <div id="footer-column3"> <aside id="text-6" class="widget widget_text"><h3 class="widget-title">A PROGRAM OF THE</h3> <div class="textwidget"><p><img loading="lazy" decoding="async" class="alignnone size-full wp-image-929" src="https://victimconnect.org/wp-content/uploads/2020/12/NCVC_logo-wordmark_white_rsz@2x.png" alt="" width="200" height="44" /></p> </div> </aside> </div> <div class="social"> <a href='https://www.facebook.com/ncvcfan/' target='_blank' title='facebook'><i class='facebook-icon'><span class='sr-only'>Facebook</span></i></a><a href='https://twitter.com/CrimeVictimsOrg' target='_blank' title='twitter'><i class='twitter-icon'><span class='sr-only'>Twitter</span></i></a> </div> </div> </div> </div> <div class="footer container"> <div class="row"> <div class="col-12 content"> <div id="text-2" class="widget widget_text"> <div class="textwidget"><p>This website is funded through a grant from the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. 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