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Dispute Resolution, Conflict Management & Mediation Services - CEDR

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id='mega-menu-item-text-11'><h4 class="mega-block-title">Are you a business?</h4> <div class="textwidget"><p><span dir="ltr" role="presentation">We provide fast, and cost effective solutions for business-to-consumer </span><br role="presentation" /><span dir="ltr" role="presentation">disputes for businesses, central and local government, and trade bodies </span><br role="presentation" /><span dir="ltr" role="presentation">who have registered for our services.</span></p> <p><a href="/consumer/businesses/">Find out more</a></p> </div> </li> </ul> </li> </ul> </li><li class='mega-menu-row mega-jbc-mega--bottom-row jbc-mega--bottom-row' id='mega-menu-27829-1'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-6-of-12' id='mega-menu-27829-1-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-27833' id='mega-menu-item-27833'><a class="mega-menu-link" href="https://www.cedr.com/consumer/">View 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class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-4' id='mega-menu-item-text-4'><h4 class="mega-block-title">Mediation</h4> <div class="textwidget"><p><span dir="ltr" role="presentation">CEDR</span><span dir="ltr" role="presentation"> </span><span dir="ltr" role="presentation">specialises in the resolution of disputes and deadlocked negotiations </span><br role="presentation" /><span dir="ltr" role="presentation">across different sectors including employment and workplace, banking and </span><span dir="ltr" role="presentation">finance, construction and engineering and clinical negligence.</span></p> </div> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-27835-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-35263' id='mega-menu-item-35263'><a class="mega-menu-link" 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Services</span><span class="mega-menu-description">Access high quality and cost effective mediation services for a fixed price.</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27852' id='mega-menu-item-27852'><a class="mega-menu-link" href="https://www.cedr.com/commercial/trusts-wills-probate-mediation/"><span class="mega-description-group"><span class="mega-menu-title">Trusts, Wills & Probate Mediation</span><span class="mega-menu-description">Expert mediators to help you effectively solve your trusts, wills, and probate disputes.</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27853' id='mega-menu-item-27853'><a class="mega-menu-link" href="https://www.cedr.com/commercial/workplace-mediation/"><span class="mega-description-group"><span class="mega-menu-title">Workplace Mediation</span><span class="mega-menu-description">Expert mediators to help you effectively solve your workplace dispute.</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27857' id='mega-menu-item-27857'><a class="mega-menu-link" href="https://www.cedr.com/commercial/resources/"><span class="mega-description-group"><span class="mega-menu-title">Resources for Clients & Mediators</span><span class="mega-menu-description">Free alternative dispute resolution resources and model contract clauses.</span></span></a></li> </ul> </li><li class='mega-menu-column mega-mediation_widget mega-card_image mega-menu-columns-3-of-12 mediation_widget card_image' id='mega-menu-27835-0-3'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_media_image mega-menu-item-media_image-3' id='mega-menu-item-media_image-3'><img width="300" height="188" src="https://www.cedr.com/wp-content/uploads/2022/11/Image-21-300x188.jpg" class="image wp-image-27888 attachment-medium size-medium" alt="Mediation taking place" style="max-width: 100%; height: auto;" decoding="async" loading="lazy" srcset="https://www.cedr.com/wp-content/uploads/2022/11/Image-21-300x188.jpg 300w, https://www.cedr.com/wp-content/uploads/2022/11/Image-21-132x83.jpg 132w, https://www.cedr.com/wp-content/uploads/2022/11/Image-21.jpg 322w" sizes="auto, (max-width: 300px) 100vw, 300px" /></li><li class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-5' id='mega-menu-item-text-5'><h4 class="mega-block-title">CEDR Knowledge Base</h4> <div class="textwidget"><p>CEDR’s Knowledge Base will provide you with resources and answers to your questions.</p> <p><a href="https://learn.cedr.com/knowledge-base"><strong>Visit Knowledge Base</strong></a></p> <p>&nbsp;</p> </div> </li> </ul> </li> </ul> </li><li class='mega-menu-row mega-jbc-mega--bottom-row 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6060</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-menu-item-27862' id='mega-menu-item-27862'><a class="mega-menu-link" href="https://www.cedr.com/alternative-dispute-resolution-processes/" aria-expanded="false" tabindex="0">Commercial ADR<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-27862-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-27862-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-6' id='mega-menu-item-text-6'><h4 class="mega-block-title">Commercial ADR</h4> <div class="textwidget"><p>CEDR offers a wide range of other alternative dispute resolution processes.</p> </div> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-27862-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27863' id='mega-menu-item-27863'><a class="mega-menu-link" href="https://www.cedr.com/alternative-dispute-resolution-processes/adjudication/"><span class="mega-description-group"><span class="mega-menu-title">Adjudication</span><span class="mega-menu-description">Adjudication services for disputes that require a binding written decision from a qualified neutral.</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27864' id='mega-menu-item-27864'><a class="mega-menu-link" href="https://www.cedr.com/alternative-dispute-resolution-processes/arbitration/"><span class="mega-description-group"><span class="mega-menu-title">Arbitration</span><span class="mega-menu-description">Arbitration service where an independent third party from CEDR’s panel is appointed to decide the outcome of a dispute.</span></span></a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-27862-0-2'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27865' id='mega-menu-item-27865'><a class="mega-menu-link" href="https://www.cedr.com/alternative-dispute-resolution-processes/earlyneutralevaluation/"><span class="mega-description-group"><span class="mega-menu-title">Early Neutral Evaluation (ENE)</span><span class="mega-menu-description">CEDR provides a preliminary assessment that can help parties avoid litigation.</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27866' id='mega-menu-item-27866'><a class="mega-menu-link" href="https://www.cedr.com/alternative-dispute-resolution-processes/expertdetermination/"><span class="mega-description-group"><span class="mega-menu-title">Expert Determination (ED)</span><span class="mega-menu-description">CEDR provides an independent expert to make a binding decision on technical issues within a dispute.</span></span></a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-27862-0-3'></li> </ul> </li><li class='mega-menu-row mega-jbc-mega--bottom-row jbc-mega--bottom-row' id='mega-menu-27862-1'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-6-of-12' id='mega-menu-27862-1-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-27867' id='mega-menu-item-27867'><a class="mega-menu-link" href="https://www.cedr.com/alternative-dispute-resolution-processes/">View Commercial ADR</a></li> </ul> </li><li class='mega-menu-column mega-menu-columns-6-of-12' id='mega-menu-27862-1-1'> <ul class="mega-sub-menu"> <li class='mega-pen_icon mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-27868 pen_icon' id='mega-menu-item-27868'><a class="mega-menu-link" href="https://share.hsforms.com/1m4UJp_nsTiG1XWPuK5NXXQ3joav">Make an enquiry</a></li> </ul> </li> </ul> </li></ul> </li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-menu-item-has-children mega-menu-megamenu mega-align-bottom-left mega-menu-grid mega-menu-item-27869' id='mega-menu-item-27869'><a class="mega-menu-link" href="https://www.cedr.com/skills/" aria-expanded="false" tabindex="0">Training & Consulting<span class="mega-indicator"></span></a> <ul class="mega-sub-menu"> <li class='mega-menu-row' id='mega-menu-27869-0'> <ul class="mega-sub-menu"> <li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-27869-0-0'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-widget widget_text mega-menu-item-text-7' id='mega-menu-item-text-7'><h4 class="mega-block-title">Training &#038; Consulting</h4> <div class="textwidget"><p><span dir="ltr" role="presentation">CEDR is a leading provider of conflict, negotiation and mediation training. All are </span><span dir="ltr" role="presentation">led by expert practitioners and can be tailored to sectors and individual clients.</span></p> </div> </li> </ul> </li><li class='mega-menu-column mega-menu-columns-3-of-12' id='mega-menu-27869-0-1'> <ul class="mega-sub-menu"> <li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27870' id='mega-menu-item-27870'><a class="mega-menu-link" href="https://www.cedr.com/event/mediator-skills-training/"><span class="mega-description-group"><span class="mega-menu-title">CEDR-Accredited Mediator Skills Training Programme</span><span class="mega-menu-description">Recognised internationally as the leading five day programme teaching the skills you need to mediate commercial disputes effectively.</span></span></a></li><li class='mega-menu-item mega-menu-item-type-custom mega-menu-item-object-custom mega-has-description mega-menu-item-27871' id='mega-menu-item-27871'><a 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url(https://www.cedr.com/wp-content/uploads/2019/10/Karl-350x220.jpg);"></div> <div class="container rel"> <div class="row align-items-center"> <div class="col-12 col-lg-6 col_graphic"> <div class="hr_fig_wrapper"> <div class="circle_border"></div> <figure> <img fetchpriority="high" decoding="async" width="1920" height="1034" src="https://www.cedr.com/wp-content/uploads/2019/10/Karl-1920x1034.jpg" class="attachment-page-banner-large size-page-banner-large" alt="" /> </figure> <div class="circle_solid"></div> </div> </div> <div class="col-12 col-lg-6 col_hero_wrp"> <div class="content_hr is--white"> <h2 class="font-xl">Centre for Effective Dispute Resolution</h2> <p>The Centre for Effective Dispute Resolution (CEDR) specialises in mediation and alternative dispute resolution (ADR). We are an independent non-profit organisation and a registered charity.</p> <div class="row_btns"> <a href="#service_grid" class="btn_solid is--gradient fl-scroll-link">Learn more about CEDR</a> </div> </div> </div> </div> </div> </div> </div> <div class="progress_bar_wrapper animate anim-fadein delay50"> </div> </div> </div> <svg class="svg"> <clipPath id="eye" clipPathUnits="objectBoundingBox"> <path d="M0.045,0.655 C0.021,0.607,0,0.552,0,0.501 c0,0,0,0,0,-0.001 s0,0,0,-0.001 C0,0.448,0.021,0.393,0.045,0.345 C0.154,0.134,0.317,0,0.5,0 c0.183,0,0.346,0.134,0.455,0.345 C0.979,0.393,1,0.448,1,0.499 c0,0,0,0,0,0.001 s0,0,0,0.001 c0,0.051,-0.021,0.106,-0.045,0.154 C0.846,0.866,0.683,1,0.5,1 C0.317,1,0.154,0.866,0.045,0.655"></path> </clipPath> </svg> </div> </div> </div> <div class="fl-module fl-module-CedrVisionStatsJBC fl-node-ykizlwrmbh63" data-node="ykizlwrmbh63"> <div class="fl-module-content fl-node-content"> <div class="container paddintop100"> <div class="row"> <div class="col-12 col-lg-10 offset-lg-1"> <div class="row gap48-md"> <div class="col-12 col-lg-6 gap24 animate anim-fadein"> <p class="font-sm">CEDR&#039;s Vision</p> <h2 class="font-lg">Better conflicts result in better outcomes leading to a better world.</h2> </div> <div class="col-12 col-lg-6 animate anim-fadein delay50"> <div class="stats_carousel_cedr_js"> <div class="stats_slide gap24"> <p class="font-sm">CEDR Wide Stats</p> <div class="row row_stats"> <div class="col-6"> <div class="row"> <div class="col-12 stat_feat">£500m</div> <div class="col-12 stat_copy">Disputes handled</div> </div> </div> <div class="col-6"> <div class="row"> <div class="col-12 stat_feat">25,000</div> <div class="col-12 stat_copy">People coming into contact with CEDR</div> </div> </div> </div> </div> <div class="stats_slide gap24"> <p class="font-sm">Consumer <strong>(January - December 2021)</strong></p> <div class="row row_stats"> <div class="col-6"> <div class="row"> <div class="col-12 stat_feat">22,000</div> <div class="col-12 stat_copy">Consumer applications handled</div> </div> </div> <div class="col-6"> <div class="row"> <div class="col-12 stat_feat">7062</div> <div class="col-12 stat_copy">Adjudications issued</div> </div> </div> </div> </div> <div class="stats_slide gap24"> <p class="font-sm">Commercial Disputes <strong>(April 2021 - March 2022)</strong></p> <div class="row row_stats"> <div class="col-12"> <div class="row"> <div class="col-12 stat_feat">£493,711,823</div> <div class="col-12 stat_copy">Total value of civil and commercial claims handled</div> </div> </div> </div> </div> <div class="stats_slide gap24"> <p class="font-sm">Skills <strong>(April 2021 - March 2022)</strong></p> <div class="row row_stats"> <div class="col-6"> <div class="row"> <div class="col-12 stat_feat">980</div> <div class="col-12 stat_copy">People trained by CEDR</div> </div> </div> <div class="col-6"> <div class="row"> <div class="col-12 stat_feat">149</div> <div class="col-12 stat_copy">New CEDR-Accredited Mediators trained</div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-ServicesGridJBC fl-node-85gxfjn2uq7e" data-node="85gxfjn2uq7e"> <div class="fl-module-content fl-node-content"> <div id="service_grid" class="container padding100"> <div class="row"> <div class="col-12 animate anim-fadein"> <div class="services_tabs_wrapper"> <div class="serv_head"> <div class="s_title_btn srv_item_js is--active" data-servjs="0" data-serv-id="service-consumer"> <div class="stitle_wrapper"> <div class="s_icon"> <div class="si_default"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-consumer_disputes-default.svg"></div> <div class="si_active"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-consumer_disputes-active.svg"></div> </div> <div class="s_title">Consumer Disputes</div> </div> </div> <div class="s_title_btn srv_item_js" data-servjs="1" data-serv-id="service-commercial"> <div class="stitle_wrapper"> <div class="s_icon"> <div class="si_default"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-commercial_meditation-default.svg"></div> <div class="si_active"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-commercial_meditation-active.svg"></div> </div> <div class="s_title">Commercial Mediation</div> </div> </div> <div class="s_title_btn srv_item_js" data-servjs="2" data-serv-id="service-training"> <div class="stitle_wrapper"> <div class="s_icon"> <div class="si_default"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-training-default.svg"></div> <div class="si_active"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-training-active.svg"></div> </div> <div class="s_title">Training &amp; Consulting</div> </div> </div> <div class="s_title_btn srv_item_js" data-servjs="3" data-serv-id="service-foundation"> <div class="stitle_wrapper"> <div class="s_icon"> <div class="si_default"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-foundation-default.svg"></div> <div class="si_active"><img decoding="async" src="/wp-content/themes/cedr/resources/assets/images/icon-foundation-active.svg"></div> </div> <div class="s_title">CEDR Foundation</div> </div> </div> </div> <div class="serv_body"> <div class="arrows_cedr"> <button class="slick-next slick-arrow serv_next" type="button" data-index="0">Next<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 46 46"> <path d="M21.5,28.5c-.26,0-.51-.1-.71-.29-.39-.39-.39-1.02,0-1.41l3.29-3.29-3.29-3.29c-.39-.39-.39-1.02,0-1.41s1.02-.39,1.41,0l4.71,4.71-4.71,4.71c-.2,.2-.45,.29-.71,.29Z" fill="var(--darkblue)" /> <circle cx="23" cy="23" r="23" fill="none" /> </svg></button> </div> <div class="serv_info gap24 srv_item_js is--active" data-servjs="0" id="service-consumer"> <div class="faded_circle"></div> <p class="font-sm">01</p> <h2 class="font-md">Consumer Disputes</h2> <div class="basic_styling"> <p>We provide independent alternative dispute resolution for consumers when they experience problems with a company and have exhausted their complaints procedure.</p> <ul> <li>Evidence is weighed up by someone who is independent and impartial to CEDR and the company you have a dispute with.</li> <li>If you have an unresolved complaint with a company that is covered by one of our schemes, we may be able to help you.</li> <li>Industries we cover include flights (aviation), telecommunications (CISAS) and post (POSTRS).</li> </ul> <p> <a href="https://www.cedr.com/consumer/" class="btn_basic"> Find out more <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 6 10"> <rect x="0" y="0" width="6" height="10" fill="none" /> <path d="M6,5L1.6,9.71c-.33,.37-.9,.39-1.26,.06-.02-.02-.04-.04-.06-.06-.37-.4-.37-1.01,0-1.41l3.08-3.29L.27,1.71C-.09,1.31-.09,.7,.27,.29,.6-.07,1.17-.1,1.54,.23c.02,.02,.04,.04,.06,.06L6,5Z" fill="var(--darkblue)" /> </svg> </a> </p> </div> </div> <div class="serv_info gap24 srv_item_js" data-servjs="1" id="service-commercial"> <div class="faded_circle"></div> <p class="font-sm">02</p> <h2 class="font-md">Commercial Mediation</h2> <div class="basic_styling"> <p>CEDR specialises in the resolution of commercial disputes and deadlocked negotiations.</p> <ul> <li>Mediation is a flexible process conducted confidentially in which trained neutral mediators assist people and/or organisations to work towards a negotiated agreement of a dispute.</li> <li>We have experience across all sectors and with all types of conflicts, from small claims to disputes valued in the billions.</li> <li>Mediation can be a far more effective – and a much cheaper – way of resolving issues.</li> </ul> <p> <a href="https://www.cedr.com/commercial/" class="btn_basic"> Find out more <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 6 10"> <rect x="0" y="0" width="6" height="10" fill="none" /> <path d="M6,5L1.6,9.71c-.33,.37-.9,.39-1.26,.06-.02-.02-.04-.04-.06-.06-.37-.4-.37-1.01,0-1.41l3.08-3.29L.27,1.71C-.09,1.31-.09,.7,.27,.29,.6-.07,1.17-.1,1.54,.23c.02,.02,.04,.04,.06,.06L6,5Z" fill="var(--darkblue)" /> </svg> </a> </p> </div> </div> <div class="serv_info gap24 srv_item_js" data-servjs="2" id="service-training"> <div class="faded_circle"></div> <p class="font-sm">03</p> <h2 class="font-md">Training &amp; Consulting</h2> <div class="basic_styling"> <p>CEDR is the leading UK and European provider of conflict, negotiation and mediation training.</p> <ul> <li>We offer a range of mediator skills, advocacy and awareness training programmes in addition to bespoke packages for organisations of all sizes.</li> <li>We also provide consultancy services to assist with organisational change.</li> <li>All are led by expert practitioners and can be tailored to sectors and individual clients.</li> </ul> <p> <a href="https://www.cedr.com/skills/" class="btn_basic"> Find out more <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 6 10"> <rect x="0" y="0" width="6" height="10" fill="none" /> <path d="M6,5L1.6,9.71c-.33,.37-.9,.39-1.26,.06-.02-.02-.04-.04-.06-.06-.37-.4-.37-1.01,0-1.41l3.08-3.29L.27,1.71C-.09,1.31-.09,.7,.27,.29,.6-.07,1.17-.1,1.54,.23c.02,.02,.04,.04,.06,.06L6,5Z" fill="var(--darkblue)" /> </svg> </a> </p> </div> </div> <div class="serv_info gap24 srv_item_js" data-servjs="3" id="service-foundation"> <div class="faded_circle"></div> <p class="font-sm">04</p> <h2 class="font-md">CEDR Foundation</h2> <div class="basic_styling"> <p>The CEDR Foundation supports projects enabling the next generation of professional mediators and those with mediation skills.</p> <ul> <li>Foundation activities complement our wider work and seek to bring about public benefit by addressing key areas of ADR development and reform.</li> </ul> <p> <a href="https://www.cedr.com/foundation/" class="btn_basic"> Find out more <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 6 10"> <rect x="0" y="0" width="6" height="10" fill="none" /> <path d="M6,5L1.6,9.71c-.33,.37-.9,.39-1.26,.06-.02-.02-.04-.04-.06-.06-.37-.4-.37-1.01,0-1.41l3.08-3.29L.27,1.71C-.09,1.31-.09,.7,.27,.29,.6-.07,1.17-.1,1.54,.23c.02,.02,.04,.04,.06,.06L6,5Z" fill="var(--darkblue)" /> </svg> </a> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-TestimonialsJBC fl-node-3cvfwb1muksh" data-node="3cvfwb1muksh"> <div class="fl-module-content fl-node-content"> <div class="container-fluid quote_block_cedr"> <div class="row padding100"> <div class="col-12"> <div class="container"> <div class="row"> <div class="col-12 col-lg-10 offset-lg-1 animate anim-fadein"> <div class="quote_wrapper_cedr"> <div class="quote_carousel_cedr_js"> <div class="qut_item"> <div class="quote_image"> <figure class="qut_img"> <img loading="lazy" decoding="async" width="340" height="450" src="https://www.cedr.com/wp-content/uploads/2022/11/Anna-Masser-Testimonial-Image-3-2-340x450.png" class="attachment-testimonial-photo size-testimonial-photo" alt="Anna Masser" /> </figure> </div> <div class="quote_copy"> <p class="client_quote">“It was a great and intense course, I highly recommend it to anybody. It will make you a better person, no less than that.”</p> <div class="author_quote"><strong>Anna Masser</strong> ・ Partner at Allen &amp; Overy, Head of Arbitration</div> </div> </div> <div class="qut_item"> <div class="quote_image"> <figure class="qut_img"> <img loading="lazy" decoding="async" width="340" height="450" src="https://www.cedr.com/wp-content/uploads/2022/11/RT.-Hon-Woolf-of-Barnes-340x450.png" class="attachment-testimonial-photo size-testimonial-photo" alt="RT. Hon Woolf Of Barnes" /> </figure> </div> <div class="quote_copy"> <p class="client_quote">&quot;It is fortunate that CEDR has created a unit to undertake its charitable Foundation activities, to conduct this type of initiative as a service to the public, and CEDR is to be congratulated on a job well done.&quot;</p> <div class="author_quote"><strong>RT. Hon Woolf of Barnes</strong> ・ Former Lord Chief Justice for England &amp; Wales</div> </div> </div> <div class="qut_item"> <div class="quote_image"> <figure class="qut_img"> <img loading="lazy" decoding="async" width="340" height="450" src="https://www.cedr.com/wp-content/uploads/2022/11/Maria-Fisentzou-4-340x450.png" class="attachment-testimonial-photo size-testimonial-photo" alt="Maria Fisentzou" /> </figure> </div> <div class="quote_copy"> <p class="client_quote">&quot;The reason I chose the MST with CEDR is because I was told that it’s the best course, now I know why. The level of the coaches and the trainers, the level of the reviewers, the content, the detail, the quality. But I think above all else, it’s the passion that everybody puts into the course, and that’s why I chose it&quot;</p> <div class="author_quote"><strong>Maria Fisentzou</strong> ・ Delay Expert &amp; Managing Director, FTI Consulting</div> </div> </div> </div> <div class="arrows_cedr nav_quotes"></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-NewsletterJBC fl-node-bxqhn3u04g6s" data-node="bxqhn3u04g6s"> <div class="fl-module-content fl-node-content"> <div class="container-fluid signup_block is--white padding100"> <div class="signup_image"></div> <div class="container"> <div class="row"> <div class="col-12 col-lg-10 offset-lg-1 col-xl-8 offset-xl-2"> <div class="gap24 marginbottom40 text-center signup_width animate anim-fadein"> <h2 class="font-lg">Sign up to our monthly newsletter</h2> <p><div class="gap24 marginbottom40 text-center signup_width animate anim-fadein animated"><p>Sign up to our regular email bulletins and keep up to date with the latest developments in mediation and ADR practice, thought leadership and CEDR events and training sessions.</p></div></p> </div> <div class="signup_width animate anim-fadein delay50"> <div class="hubspot_form"><div class="hbspt-form"></div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="uabb-js-breakpoint" style="display: none;"></div> <footer class="cedr_footer"> <div class="container-fluid is-bg-navyblue padding100"> <div class="container animate anim-fadein"> <div class="row"> <div class="col-12"> <div class="row gap48"> <div class="col-12 col-xl-auto"> <img src="https://www.cedr.com/wp-content/themes/cedr/resources/assets/images/cedr-logo-footer.svg" alt="CEDR logo" class="logo_footer"> </div> <div class="col-12 col-xl-8 menu_footer_wrapper gap48"> <div class="row"> <div class="col-12 menu_footer"> <div class="menu-footer-menu-landing-container"><ul id="menu-footer-menu-landing" class="menu"><li id="menu-item-27844" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-27844"><a href="https://www.cedr.com/consumer/">Consumer Disputes</a></li> <li id="menu-item-27845" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-27845"><a href="https://www.cedr.com/commercial/">Mediation</a></li> <li id="menu-item-27846" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-27846"><a href="https://www.cedr.com/alternative-dispute-resolution-processes/">Commercial ADR</a></li> <li id="menu-item-27847" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-27847"><a href="https://www.cedr.com/skills">Training &#038; 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