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Support - Skoolie

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Skoolie</title><meta name="description" content="Support - Skoolie"/><link rel="icon" href="/favicon.ico" type="image/x-icon" sizes="16x16"/><meta name="next-size-adjust"/><script src="/_next/static/chunks/polyfills-c67a75d1b6f99dc8.js" crossorigin="" noModule=""></script></head><body class="__className_5e451b"><div class="WebsiteNavigation_navWrapper__rFKBP"><div class="TopNav_topBar__oMh_3"><div class="TopNav_left__vOQwR"><div class="TopNav_logoWrapper__tDz8I"><a href="/"><img src="/logos/skoolie-logo-black.svg" alt="Skoolie logo"/></a></div></div><div class="TopNav_middle__Lgo3y"><nav><ul class="TopNav_navList__230B4"><li class="TopNav_link__zEvU7"><div class="TopNav_dropdown__hYAQR"><button class="TopNav_dropbtn__Ch0yt">Produkter</button><div class="TopNav_dropdownContent__KxF2o"><a href="/vagledare">SYV-sidan</a><a href="/elever">Elevsidan</a></div></div></li><li class="TopNav_link__zEvU7"><div class="TopNav_dropdown__hYAQR"><button class="TopNav_dropbtn__Ch0yt TopNav_active__1kyZi">Om oss</button><div class="TopNav_dropdownContent__KxF2o"><a href="/om-skoolie">Om Skoolie</a><a class="TopNav_active__1kyZi" href="/faq">Support</a></div></div></li><li class="TopNav_link__zEvU7"><a href="/kontakt">Demo</a></li></ul></nav></div><div class="TopNav_right__8o8eU"><a class="TopNav_linkWrapper__S5nbm" href="/logga-in">Logga in</a><div class="TopNav_togglerContainer__BnOtM"><button class="TopNav_toggler__TdCpy"><div class="TopNav_line__2r7bX TopNav_lineOne__yHdNg"></div><div class="TopNav_line__2r7bX TopNav_lineTwo__N0oLl"></div><div class="TopNav_line__2r7bX TopNav_lineThree__g_WqH"></div></button></div></div></div><div class="WebsiteNavDrawer_navigationMenu__ND_Yp WebsiteNavDrawer_navigationMenuHidden__jGwjP"><div class="WebsiteNavDrawer_top__PV2HB"><div class="WebsiteNavDrawer_closeButtonContainer__xOvQk"><button class="WebsiteNavDrawer_close__8_rDq"><img src="/img/icons/x_dark-blue.svg" alt=""/></button></div><nav class="WebsiteNavDrawer_mainMenuNav__jyikM"><ul class="WebsiteNavDrawer_navList__NtH9L"><li class="WebsiteNavDrawer_navItem__OJ3HL"><a href="/"><div class="WebsiteNavDrawer_iconWrapper__Ag_K7"><img src="/img/icons/message-circle.svg" alt=""/></div><span class="WebsiteNavDrawer_title__26g3O">Startsida</span></a></li><li class="WebsiteNavDrawer_navItem__OJ3HL"><a href="/vagledare"><div class="WebsiteNavDrawer_iconWrapper__Ag_K7"><img src="/img/icons/file-text.svg" alt=""/></div><span class="WebsiteNavDrawer_title__26g3O">För vägledare</span></a></li><li class="WebsiteNavDrawer_navItem__OJ3HL"><a href="/elever"><div class="WebsiteNavDrawer_iconWrapper__Ag_K7"><img src="/img/icons/user.svg" alt=""/></div><span class="WebsiteNavDrawer_title__26g3O">För elever</span></a></li><li class="WebsiteNavDrawer_navItem__OJ3HL"><a href="/om-skoolie"><div class="WebsiteNavDrawer_iconWrapper__Ag_K7"><img src="/img/icons/user.svg" alt=""/></div><span class="WebsiteNavDrawer_title__26g3O">Om Skoolie</span></a></li><li class="WebsiteNavDrawer_navItem__OJ3HL WebsiteNavDrawer_active__a8oww"><a href="/faq"><div class="WebsiteNavDrawer_iconWrapper__Ag_K7"><img src="/img/icons/user.svg" alt=""/></div><span class="WebsiteNavDrawer_title__26g3O">Support</span></a></li><li class="WebsiteNavDrawer_navItem__OJ3HL"><a href="/kontakt"><div class="WebsiteNavDrawer_iconWrapper__Ag_K7"><img src="/img/icons/list.svg" alt=""/></div><span class="WebsiteNavDrawer_title__26g3O">Boka demo</span></a></li></ul></nav></div><div class="WebsiteNavDrawer_bottom__vWiBB"><a class="mainButton clickCreateAccountButtonWebsite" href="/logga-in">LOGGA IN</a></div></div></div><section class="ModuleWrapper_wrapper__mynJ0"><div class="ModuleWrapper_innerWrapper__75lif ModuleWrapper_fadeIn__oEhg9"><div class="HeaderTextImage_wrapper__kO8Hm"><div class="HeaderTextImage_content__Uglxr"><div class="HeaderTextImage_left__2cyZZ"><div class="HeaderTextImage_preContainer__VdUP8"><p class="HeaderTextImage_preheader__mFSHq">SUPPORT</p></div><div class="HeaderTextImage_headerContainer__AsV4n"><h1 class="HeaderTextImage_header___3l3M">Varmt välkommen att höra av dig!</h1></div><div class="HeaderTextImage_textContainer__ePIfc"><p class="HeaderTextImage_text__liphL">Vi uppskattar att du är här och ser fram emot att höra från dig. Om du har frågor, förslag eller vill dela med dig av feedback, är du mer än välkommen att kontakta vårt team. Vi hjälper dig gärna.</p></div></div><div class="HeaderTextImage_right__mJrVk"><div class="HeaderTextImage_imageWrapper__PSlKk"><img class="HeaderTextImage_image__22ue0" src="/website_database/faqpage/ragge-support.png" alt="Skoolie teamet"/></div></div></div></div></div></section><div id="contactSection"><section class="ModuleWrapper_wrapper__mynJ0" style="background-color:#FFFFFF"><div class="ModuleWrapper_innerWrapper__75lif ModuleWrapper_fadeIn__oEhg9"><div class="ContactSection_wrapper__ORE4G"><div class="ContactSection_headerContainer__b2OOf"><h2 class="ContactSection_header__tiX4p">Kontakta support</h2></div><div class="ContactSection_content__rCG5h"><div class="ContactSection_left__3cyK5"><iframe class="ContactSection_map__1Zwj3" src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d21300.465589587277!2d18.290580053402013!3d57.63480038898408!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x46fdfbbc79fd27d9%3A0x22e9d8baad7d3f5a!2sNedre%20finngr%C3%A4nd%202B%2C%20621%2056%20Visby%2C%20Sweden!5e0!3m2!1sen!2sse!4v1634578871955!5m2!1sen!2sse" width="600" height="450" style="border:0" loading="lazy" title="Company Location"></iframe></div><div class="ContactSection_right__HsUx9"><div class="ContactSection_row__fN5Gk"><strong class="ContactSection_rowHeader__wUdSs">Öppettider: </strong><p class="ContactSection_rowText__go8ku">Vardagar 09-17, helger &amp; röda dagar stängt</p></div><div class="ContactSection_row__fN5Gk"><strong class="ContactSection_rowHeader__wUdSs">E-post: </strong><p class="ContactSection_rowText__go8ku">support@skoolie.se</p></div><div class="ContactSection_row__fN5Gk"><strong class="ContactSection_rowHeader__wUdSs">Telefon: </strong><p class="ContactSection_rowText__go8ku">+46 (0)72 227 29 33</p></div><div class="ContactSection_row__fN5Gk"><strong class="ContactSection_rowHeader__wUdSs">Huvudkontor: </strong><p class="ContactSection_rowText__go8ku">Nedre finngränd 2B, Visby, Sverige</p></div><div class="ContactSection_row__fN5Gk"><strong class="ContactSection_rowHeader__wUdSs">Stockholmkontor: </strong><p class="ContactSection_rowText__go8ku">Sankt Eriksterassen 72B, Stockholm, Sverige</p></div></div></div></div></div></section></div><section class="ModuleWrapper_wrapper__mynJ0" style="background-color:#F4F7FA"><div class="ModuleWrapper_innerWrapper__75lif ModuleWrapper_fadeIn__oEhg9"><div class="FaqSection_content__L2p_N"><div class="FaqSection_topRow__cWYSV"><div class="FaqSection_headerContainer__kPffc"><h2 class="FaqSection_header__dIQw8">Vanliga frågor och svar</h2></div></div><div class="FaqSection_accordionsContainer__6pNS9"><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Vilken utbildningsform riktas Skoolie mot?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Vilka typer av utbildningar stödjer Skoolie?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Är Skoolie tillgänglig dygnet runt?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Kan Skoolie hjälpa med yrkesvägledning?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Hur säker är min data med AI SYV?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Behöver jag någon särskild programvara för att använda Skoolie?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Kan jag återställa mitt lösenord?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Jag vill prova Skoolie innan jag köper det. Hur gör jag?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div><div class="SingleAccordion_accordion__LvDKi"><div class="SingleAccordion_accordionHeaderContainer__OZbr7"><p class="SingleAccordion_accordionHeader__lFWab">Vad gör jag om jag har tekniska problem?</p><div class="SingleAccordion_toggle__743YM"><div class="SingleAccordion_line__FfXgN"></div><div class="SingleAccordion_line__FfXgN"></div></div></div><div class="SingleAccordion_accordionDescriptionContainer__Wdi_Q"></div></div></div></div></div></section><section class="ModuleWrapper_wrapper__mynJ0" style="background-color:#FFFFFF"><div class="ModuleWrapper_innerWrapper__75lif ModuleWrapper_fadeIn__oEhg9"><div class="HeaderTextImage_wrapper__kO8Hm"><div class="HeaderTextImage_content__Uglxr HeaderTextImage_reverse__gkBHx"><div class="HeaderTextImage_left__2cyZZ"><div class="HeaderTextImage_headerContainer__AsV4n"><h1 class="HeaderTextImage_header___3l3M">Boka visning av Skoolie</h1></div><div class="HeaderTextImage_textContainer__ePIfc"><p class="HeaderTextImage_text__liphL">Vi uppskattar att du är här och ser fram emot att höra från dig. Om du har frågor, förslag eller vill dela med dig av feedback, är du mer än välkommen att kontakta vårt team. Vi hjälper dig gärna.</p><div class="HeaderTextImage_buttonContainer__vQPEm"><a class="mainButton" href="/kontakt">Boka demo</a></div></div></div><div class="HeaderTextImage_right__mJrVk"><div class="HeaderTextImage_imageWrapper__PSlKk"><img class="HeaderTextImage_image__22ue0 HeaderTextImage_desktop__tNSJN" src="/website_database/syvproductpage/desktop-layout.svg" alt="Produktbild"/><img class="HeaderTextImage_image__22ue0 HeaderTextImage_mobile__F9S91" src="/website_database/syvproductpage/phone.svg" alt="Produktbild"/></div></div></div></div></div></section><section class="ModuleWrapper_wrapper__mynJ0"><div class="ModuleWrapper_innerWrapper__75lif ModuleWrapper_fadeIn__oEhg9"><div class="CtaBanner_wrapper__dbabK"><div class="CtaBanner_bg__vqQJ3"><img src="/website_database/faqpage/faq_hero_bg.jpg" alt=""/></div><div class="CtaBanner_overlay__SCsbG"></div><div class="CtaBanner_content__AxtFp"><div class="CtaBanner_contentInner__HOob5"><div class="CtaBanner_headerContainer__vLFfI"><h1 class="CtaBanner_header__GZ4qd">Gör ditt jobb lättare med Skoolie</h1></div></div></div></div></div></section><div class="CookiesBar_cookiesBar__wVvJd"><div class="CookiesBar_inner__ScrLV"><p>Skoolie.se använder cookies för att ge dig bästa möjliga användarupplevelse. <a href="/integritetspolicy">Läs mer här</a></p><div class="CookiesBar_accept__C6XtT"><button class="CookiesBar_all__FM1kG">Acceptera alla</button><button class="CookiesBar_necessary__XcGdQ">Acceptera nödvändiga</button></div></div></div><footer class="WebsiteFooter_footer__yEUIy"><div class="WebsiteFooter_partners__FPaI4"><div class="Partners_content__siAwS"><ul class="Partners_list__XYWT1"><li class="Partners_item__cN4Q9"><img src="/website_database/homepage/eu_logo.png" alt="Europeiska Unionen"/></li></ul></div></div><div class="WebsiteFooter_footerContent__r1q1G"><div class="WebsiteFooter_logoWrapper__I3WgY"><img src="/logos/skoolie-logo-black.svg" alt="Skoolie logo"/></div><div 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