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Support Wildlife - Vectronic Aerospace

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<div class="et-l et-l--post"> <div class="et_builder_inner_content et_pb_gutters4"> <div class="et_pb_section et_pb_section_0 et_pb_with_background et_section_regular section_has_divider et_pb_bottom_divider" > <div class="et_pb_row et_pb_row_0 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_right et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><p>© Julien Richard, Université Laval </p></div> </div> </div> </div><div class="et_pb_row et_pb_row_1 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_1 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_center et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h1>Wildlife Support</h1></div> </div> </div> </div> <div class="et_pb_bottom_inside_divider et-no-transition"></div> </div><div class="et_pb_section et_pb_section_1 et_section_regular" > <div class="et_pb_row et_pb_row_2 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_5 et_pb_column_2 et_pb_css_mix_blend_mode_passthrough et_pb_column_empty"> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_3 et_pb_css_mix_blend_mode_passthrough et_pb_column_empty"> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_4 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_0 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><a href="#faq"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border">"</span></span></a></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><a href="#faq">FAQ</a></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_5 et_pb_css_mix_blend_mode_passthrough et_pb_column_empty"> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_6 et_pb_css_mix_blend_mode_passthrough et-last-child et_pb_column_empty"> </div> </div><div class="et_pb_row et_pb_row_3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_7 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_blurb et_pb_blurb_1 et_pb_text_align_center et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon"></span></span></div> <div class="et_pb_blurb_container"> <h3 class="et_pb_module_header"><span>Return your collars for service</span></h3> <div class="et_pb_blurb_description"><p style="text-align: left;">Want to return collars or other equipment to VECTRONIC for service? Please fill in the contact form and receive all necessary information automatically.</p></div> </div> </div> </div> <div id="rma" class="et_pb_with_border et_pb_module et_pb_contact_form_0 et_pb_recaptcha_enabled et_pb_contact_form_container clearfix" data-form_unique_num="0" data-form_unique_id="4766ad0d-4b77-4d40-a84f-2b63beb3f733"> <div class="et-pb-contact-message"></div> <div class="et_pb_contact"> <form class="et_pb_contact_form clearfix" method="post" action="https://www.vectronic-aerospace.com/support/"> <p class="et_pb_contact_field et_pb_contact_field_0 et_pb_contact_field_half" data-id="customerno" data-type="input"> <label for="et_pb_contact_customerno_0" class="et_pb_contact_form_label">Customer No.</label> <input type="text" id="et_pb_contact_customerno_0" class="input" value="" name="et_pb_contact_customerno_0" data-required_mark="required" data-field_type="input" data-original_id="customerno" placeholder="Customer No." pattern="[0-9\s\-]{5,5}" title="Only numbers allowed.Minimum length: 5 characters. Maximum length: 5 characters." maxlength="5"> </p><p class="et_pb_contact_field et_pb_contact_field_1 et_pb_contact_field_half et_pb_contact_field_last" data-id="name" data-type="input"> <label for="et_pb_contact_name_0" class="et_pb_contact_form_label">Name</label> <input type="text" id="et_pb_contact_name_0" class="input" value="" name="et_pb_contact_name_0" data-required_mark="required" data-field_type="input" data-original_id="name" placeholder="Name"> </p><p class="et_pb_contact_field et_pb_contact_field_2 et_pb_contact_field_half" data-id="organization" data-type="input"> <label for="et_pb_contact_organization_0" class="et_pb_contact_form_label">Organization</label> <input type="text" id="et_pb_contact_organization_0" class="input" value="" name="et_pb_contact_organization_0" data-required_mark="required" data-field_type="input" data-original_id="organization" placeholder="Organization"> </p><p class="et_pb_contact_field et_pb_contact_field_3 et_pb_contact_field_half et_pb_contact_field_last" data-id="email" data-type="email"> <label for="et_pb_contact_email_0" class="et_pb_contact_form_label">Email Address</label> <input type="text" id="et_pb_contact_email_0" class="input" value="" name="et_pb_contact_email_0" data-required_mark="required" data-field_type="email" data-original_id="email" placeholder="Email Address"> </p><p class="et_pb_contact_field et_pb_contact_field_4 et_pb_contact_field_half" data-id="ids" data-type="text"> <label for="et_pb_contact_ids_0" class="et_pb_contact_form_label">Collar IDs</label> <textarea name="et_pb_contact_ids_0" id="et_pb_contact_ids_0" class="et_pb_contact_message input" data-required_mark="required" data-field_type="text" data-original_id="ids" placeholder="Collar IDs"></textarea> </p><p class="et_pb_contact_field et_pb_contact_field_5 et_pb_contact_field_half et_pb_contact_field_last" data-id="number" data-type="input"> <label for="et_pb_contact_number_0" class="et_pb_contact_form_label">Quantity of collars/ other Devices</label> <input type="text" id="et_pb_contact_number_0" class="input" value="" name="et_pb_contact_number_0" data-required_mark="required" data-field_type="input" data-original_id="number" placeholder="Quantity of collars/ other Devices" pattern="[0-9\s\-]*" title="Only numbers allowed."> </p><p class="et_pb_contact_field et_pb_contact_field_6 et_pb_contact_field_last" data-id="cameracollars" data-type="radio"> <label for="et_pb_contact_cameracollars_0" class="et_pb_contact_form_label">Camera collars included?</label> <span class="et_pb_contact_field_options_wrapper"> <span class="et_pb_contact_field_options_title">Camera collars included?</span> <span class="et_pb_contact_field_options_list"><span class="et_pb_contact_field_radio"> <input type="radio" id="et_pb_contact_cameracollars_0_6_0" class="input" value="Yes" name="et_pb_contact_cameracollars_0" data-required_mark="required" data-field_type="radio" data-original_id="cameracollars" data-id="-1"> <label for="et_pb_contact_cameracollars_0_6_0"><i></i>Yes</label> </span><span class="et_pb_contact_field_radio"> <input type="radio" id="et_pb_contact_cameracollars_0_6_1" class="input" value="No" name="et_pb_contact_cameracollars_0" data-required_mark="required" data-field_type="radio" data-original_id="cameracollars" data-id="0"> <label for="et_pb_contact_cameracollars_0_6_1"><i></i>No</label> </span></span> </span> </p><p class="et_pb_contact_field et_pb_contact_field_7 et_pb_contact_field_last" data-id="comment" data-type="text"> <label for="et_pb_contact_comment_0" class="et_pb_contact_form_label">Comment</label> <textarea name="et_pb_contact_comment_0" id="et_pb_contact_comment_0" class="et_pb_contact_message input" data-required_mark="not_required" data-field_type="text" data-original_id="comment" placeholder="Comment"></textarea> </p> <input type="hidden" value="et_contact_proccess" name="et_pb_contactform_submit_0"/> <div class="et_contact_bottom_container"> <button type="submit" name="et_builder_submit_button" class="et_pb_contact_submit et_pb_button">Submit</button> </div> <input type="hidden" id="_wpnonce-et-pb-contact-form-submitted-0" name="_wpnonce-et-pb-contact-form-submitted-0" value="dd9fa47af0" /><input type="hidden" name="_wp_http_referer" value="/support/" /> </form> </div> </div> <div class="et_pb_module et_pb_code et_pb_code_0"> <div class="et_pb_code_inner"><script> document.querySelector('#rma form').setAttribute('action', '#'); document.querySelector('#rma form').setAttribute('onsubmit', 'submitForm();'); function submitForm() { const customerId = getValueFromInputField('et_pb_contact_customerno_0'); const name = getValueFromInputField('et_pb_contact_name_0'); const organization = getValueFromInputField('et_pb_contact_organization_0'); const email = getValueFromInputField('et_pb_contact_email_0'); const collarIds = getValueFromInputField("et_pb_contact_ids_0") .split(/(?:,| |\n|;)+/) .filter((id) => id != null && id != ""); const numberOfCollars = getValueFromInputField('et_pb_contact_number_0'); const cameraCollarsIncludedInputField = document.querySelector( 'input[name="et_pb_contact_cameracollars_0"]:checked' ); let cameraCollarsIncluded = null; if (!!cameraCollarsIncludedInputField) { cameraCollarsIncluded = cameraCollarsIncludedInputField.value == "Yes" ? true : false; } const comment = getValueFromInputField('et_pb_contact_comment_0'); const formData = { customerId, organization, name, email, collarIds, numberOfCollars, cameraCollarsIncluded, comment } if (isFormDataCorrect(formData)) { sendRmaRequest(formData); } } function getValueFromInputField(fieldId) { const inputField = document.getElementById(fieldId); if (inputField) { return inputField.value; } return null; } function isFormDataCorrect(formData) { if ( hasValue(formData.customerId) && hasValue(formData.organization) && hasValue(formData.name) && hasValue(formData.email) && hasValue(formData.collarIds) && formData.collarIds.length !== 0 && hasValue(formData.numberOfCollars) && hasValue(formData.cameraCollarsIncluded) ) { return true; } return false; } function hasValue(val) { return val != null && val !== ""; } function sendRmaRequest(formData) { fetch('https://rma-request-service.vectronic.de/rma', { method: 'POST', mode: 'cors', headers: { 'Content-Type': 'application/json', }, body: JSON.stringify(formData), }) .then(response => true) .catch((error) => { console.error('Error:', error); }); } </script></div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_2 et_pb_text_align_center et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon"></span></span></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><span>+49 (0) 30 67894990</span></h4> </div> </div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_3 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon"></span></span></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><span>RMA@vectronic-aerospace.com</span></h4> </div> </div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_4 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon"></span></span></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><span>VECTRONIC Aerospace GmbH, Carl-Scheele-Straße 12, 12489 Berlin, Germany</span></h4> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_8 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_blurb et_pb_blurb_5 et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon"></span></span></div> <div class="et_pb_blurb_container"> <h3 class="et_pb_module_header"><span>Contact one of our specialists</span></h3> <div class="et_pb_blurb_description"><p>You need help with an order, IT/software issue, warranty case or any other topic? Feel free to reach out to us and contact our wildlife support team.           </p></div> </div> </div> </div> <div id="support" class="et_pb_with_border et_pb_module et_pb_contact_form_1 et_pb_recaptcha_enabled et_pb_contact_form_container clearfix" data-form_unique_num="1" data-form_unique_id="4766ad0d-4b77-4d40-a84f-2b63beb3f733"> <div class="et-pb-contact-message"></div> <div class="et_pb_contact"> <form class="et_pb_contact_form clearfix" method="post" action="https://www.vectronic-aerospace.com/support/"> <p class="et_pb_contact_field et_pb_contact_field_8 et_pb_contact_field_half" data-id="name" data-type="input"> <label for="et_pb_contact_name_1" class="et_pb_contact_form_label">Name</label> <input type="text" id="et_pb_contact_name_1" class="input" value="" name="et_pb_contact_name_1" data-required_mark="required" data-field_type="input" data-original_id="name" placeholder="Name"> </p><p class="et_pb_contact_field et_pb_contact_field_9 et_pb_contact_field_half et_pb_contact_field_last" data-id="email" data-type="email"> <label for="et_pb_contact_email_1" class="et_pb_contact_form_label">Email Address</label> <input type="text" id="et_pb_contact_email_1" class="input" value="" name="et_pb_contact_email_1" data-required_mark="required" data-field_type="email" data-original_id="email" placeholder="Email Address"> </p><p class="et_pb_contact_field et_pb_contact_field_10 et_pb_contact_field_half" data-id="choose_type_of_support" data-type="select"> <label for="et_pb_contact_choose_type_of_support_1" class="et_pb_contact_form_label">Choose Type of Support</label> <select id="et_pb_contact_choose_type_of_support_1" class="et_pb_contact_select input" name="et_pb_contact_choose_type_of_support_1" data-required_mark="required" data-field_type="select" data-original_id="choose_type_of_support"> <option value="">Choose Type of Support</option><option value="Order">Order</option><option value="IT / Software">IT / Software</option><option value="Warranty">Warranty</option><option value="General">General</option> </select> </p><p class="et_pb_contact_field et_pb_contact_field_11 et_pb_contact_field_half et_pb_contact_field_last" data-id="region" data-type="select"> <label for="et_pb_contact_region_1" class="et_pb_contact_form_label">Choose your Project&#039;s Region</label> <select id="et_pb_contact_region_1" class="et_pb_contact_select input" name="et_pb_contact_region_1" data-required_mark="required" data-field_type="select" data-original_id="region"> <option value="">Choose your Project&#039;s Region</option><option value="Europe">Europe</option><option value="USA">USA</option><option value="Canada">Canada</option><option value="Africa">Africa</option><option value="Asia">Asia</option><option value="South America">South America</option><option value="Australia">Australia</option> </select> </p><p class="et_pb_contact_field et_pb_contact_field_12 et_pb_contact_field_last" data-id="message" data-type="text"> <label for="et_pb_contact_message_1" class="et_pb_contact_form_label">Message</label> <textarea name="et_pb_contact_message_1" id="et_pb_contact_message_1" class="et_pb_contact_message input" data-required_mark="required" data-field_type="text" data-original_id="message" placeholder="Message"></textarea> </p> <input type="hidden" value="et_contact_proccess" name="et_pb_contactform_submit_1"/> <div class="et_contact_bottom_container"> <button type="submit" name="et_builder_submit_button" class="et_pb_contact_submit et_pb_button">Submit</button> </div> <input type="hidden" id="_wpnonce-et-pb-contact-form-submitted-1" name="_wpnonce-et-pb-contact-form-submitted-1" value="dd9fa47af0" /><input type="hidden" name="_wp_http_referer" value="/support/" /> </form> </div> </div> <div class="et_pb_module et_pb_blurb et_pb_blurb_6 et_pb_text_align_center et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon"></span></span></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><span>+49 (0) 30 67894990</span></h4> </div> </div> </div><div class="et_pb_module et_pb_blurb et_pb_blurb_7 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon"></span></span></div> <div class="et_pb_blurb_container"> <h4 class="et_pb_module_header"><span>wildlife@vectronic-aerospace.com</span></h4> </div> </div> </div> </div> </div> </div><div id="faq" class="et_pb_section et_pb_section_2 et_section_regular" > <div class="et_pb_row et_pb_row_4 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_9 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"><h2>FAQ Categories</h2></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_0 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_5 et_pb_equal_columns et_pb_gutters2 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_5 et_pb_column_10 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_8 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Ordering Process</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_11 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_9 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border">Z</span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Testing the Equipment</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_12 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_10 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Setting up the Equipment</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_13 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_11 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Receiving and Managing Data</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_14 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_12 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border">n</span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Storage of GPS collars</span></h6> </div> </div> </div> </div> </div><div class="et_pb_row et_pb_row_6 et_pb_equal_columns et_pb_gutters2 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_5 et_pb_column_15 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_13 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>VHF Beacon</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_16 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_14 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>GSM Communication</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_17 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_15 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Globalstar Communication</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_18 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_16 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Iridium Communication</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_19 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_17 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Virtual Fence</span></h6> </div> </div> </div> </div> </div><div class="et_pb_row et_pb_row_7 et_pb_equal_columns et_pb_gutters2 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_5 et_pb_column_20 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_18 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border">g</span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Collar Programming</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_21 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_19 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Drop Off</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_22 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_20 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>Trap Transmitter</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_23 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_with_border et_pb_module et_pb_blurb et_pb_blurb_21 et_animated et_hover_enabled et_clickable et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light"> <div class="et_pb_blurb_content"> <div class="et_pb_main_blurb_image"><span class="et_pb_image_wrap"><span class="et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon et-pb-icon-circle et-pb-icon-circle-border"></span></span></div> <div class="et_pb_blurb_container"> <h6 class="et_pb_module_header"><span>INVENTA</span></h6> </div> </div> </div> </div><div class="et_pb_column et_pb_column_1_5 et_pb_column_24 et_pb_css_mix_blend_mode_passthrough et-last-child et_pb_column_empty"> </div> </div> </div><div id="ordering-process-and-details" class="et_pb_section et_pb_section_3 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_8 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_25 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_3 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Ordering Process and Details</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_1 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_9 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_26 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_0 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What information do you need for producing the collars?</h4> <div class="et_pb_toggle_content clearfix"><p>We have listed all necessary information (collar circumferences, VHF frequencies, address details etc.) into an order information document which we will send to you to be filled when you are ready to order the collars.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_1 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can you tell me the collar circumference for my study species?</h4> <div class="et_pb_toggle_content clearfix"><p>Unfortunately not, this is the responsibility of the customer since neck sizes can vary a lot. However, we have extensive experience in producing collars for most species, and therefore we will double-check the values you provide us.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_2 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How can I get the collars here?</h4> <div class="et_pb_toggle_content clearfix"><p>We deliver the collars using global courier services. This enables to track the shipments effectively. We deliver to almost all countries in the world, excluding only a few where trade restrictions exist.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_27 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_3 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What is the delivery time?</h4> <div class="et_pb_toggle_content clearfix"><p>Under normal circumstances, our delivery time is 12 weeks from the time we receive all necessary order information, documentation and optionally SIM cards as well (for GSM collars). Please ask in advance for express delivery times.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_4 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">I am lost with all the belt options, which one should I choose?</h4> <div class="et_pb_toggle_content clearfix"><p>Don&#8217;t worry! If you are uncertain of the belt type, we will choose this for you based on the species and our experience. We have developed our collars over the years to suit different characteristics for different species.</p></div> </div> </div> </div> </div><div id="testing-the-equipment" class="et_pb_section et_pb_section_4 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_10 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_28 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_4 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Testing the Equipment</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_2 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_11 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_29 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_5 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How do I test the collars?</h4> <div class="et_pb_toggle_content clearfix"><p>We recommend testing each GPS collar and the data reception before every deployment. However, our GPS collars are supplied fully programmed and could be used on the spot. They come with batteries attached and magnets that act as on/off switches.</p> <p>To test a collar, place it outside, remove the magnet from the electronic housing (top) and leave until data is received via a communication platform. Allow 1-2 days for this.</p> <p>Afterwards, you can reattach the magnet to deactivate the collar again.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_30 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_6 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I test the Drop Off?</h4> <div class="et_pb_toggle_content clearfix"><p>No, for safety reasons, the Drop Off can only be fired once. If you trigger it, you will need a new one.</p></div> </div> </div> </div> </div><div id="setting-up-the-equipment" class="et_pb_section et_pb_section_5 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_12 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_31 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_5 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Setting up the Equipment</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_3 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_13 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_32 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_7 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How do I set up the equipment after receiving the collars?</h4> <div class="et_pb_toggle_content clearfix"><p>We will program the collars ready for you according to your instructions as a part of our service. You will need to install our GPS Plus X software on a computer running Microsoft Windows. The GPS Plus X software is available on our website and you will also receive it on USB stick with the shipment. After this, you will need to register your GPS collars into the software and optionally fill in a few collar details depending on the collar type you have ordered. All necessary information for setting up the equipment can be found from our extensive manuals, and a quick start guide and <a href="https://www.youtube.com/channel/UC1pHhwWFtQFQsgPmYP5f7uw">YouTube</a> tutorial is also available. If you would run into any problems, we are glad to help you.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_8 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I reprogram the collars?</h4> <div class="et_pb_toggle_content clearfix"><p>Yes. If you have purchased a collar interface (USB to VERTEX collar interface for VERTEX PLUS collars or USB Remote Stick / USB Bluetooth Stick for VERTEX Lite and SURVEY collars), you can reprogram the collars quickly as long as they are not deployed. Afterwards it is also possible to reprogram the collars remotely if they are equipped with UHF, GSM or Iridium communication, since these options provide a 2-way communication with the collar allowing changes also after deployment.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_9 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How do I fasten the collar to the animal?</h4> <div class="et_pb_toggle_content clearfix"><p>The collars have a bolt plate attachment and we ship the required tool with the collar. It&#8217;s important to find a fitting tightness for the collar. It should not be put on too loose, in which case the animal is either able to get rid of the collar or ensnarl itself, and it must not be too tight. Depending on the species, there is a seasonal variation in neck size and circumference but more important is the age of the animal.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_33 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_10 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">While trying to connect the VERTEX PLUS collar, it does not respond to any command. Help!</h4> <div class="et_pb_toggle_content clearfix"><p>If you don&#8217;t receive a response from the collar using the USB to VERTEX collar interface, the most common causes are:<br /> <strong>a)</strong> The 8-pin communication cable may be misplaced between the collar and the USB to VERTEX collar interface. There is a guide in the collars 8-pin connector. Check visually if the guide has rotated since this may sometimes happen.<br /> <strong>b)</strong> The collar has been used before and the battery pack is empty. In this case, you can either attach a new battery or send the collar back to us for data download. If you have an USB Link Manager (device for old GPS PLUS collars), you can also use the 3-pin connector from the USB Link Manager to power the collar.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_11 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How can I get in touch with you if I need help?</h4> <div class="et_pb_toggle_content clearfix"><p>Our customer support is available via email and phone. We can also have a TeamViewer meeting and connect to your computer and collars remotely under your supervision. If you are located in a very different time zone, we can easily arrange a support session also outside our normal office hours. If previously agreed, we also can setup equipment on site.</p></div> </div> </div> </div> </div><div id="receiving-and-managing-data" class="et_pb_section et_pb_section_6 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_14 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_34 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_6 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Receiving and Managing Data</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_4 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_15 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_35 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_12 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I get activity data remotely?</h4> <div class="et_pb_toggle_content clearfix"><p>Yes, you can download the activity data either remotely via UHF communication on site, or via IoT communication, if one of these options are built into the collar. Activity data from collars with other communication methods (GSM, Globalstar, Iridium) can only be obtained after you have retrieved the collar from the animal. To download the activity data, you will need a collar interface (USB to VERTEX collar interface for VERTEX PLUS collars or USB Remote Stick / USB Bluetooth Stick for VERTEX Lite, VERTEX Fusion and SOLEX collars) to connect the collar to your computer.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_13 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can several users access the data at the same time?</h4> <div class="et_pb_toggle_content clearfix"><p>Multi-user access is implemented in our free web service <a href="https://inventa.vectronic-wildlife.com/auth/realms/inventa/protocol/openid-connect/auth?response_type=code&amp;client_id=webapp&amp;state=Vsh9a3AI_Jq6e84qfuZzqQjGfmPb_CdFb6gWXToYSKM%3D&amp;redirect_uri=https://inventa.vectronic-wildlife.com/login/oauth2/code/keycloak">INVENTA</a>.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_14 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What is the DOP value displayed in the GPS Data file?</h4> <div class="et_pb_toggle_content clearfix"><p>DOP is the abbreviation of &#8220;Dilution of Precision&#8221; and gives an idea of the location&#8217;s precision. High values indicate that the location is likely to be inaccurate while low values indicate a better precision, thus likely a more accurate position. The DOP for stored 2D positions displays HDOP horizontal value with the fix, where 3D locations are stored with PDOP position value in your GPS data file.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_15 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">I have UTC correction activated in my collars, but still both time stamps are in UTC time in my GPS data file. What did I do wrong?</h4> <div class="et_pb_toggle_content clearfix"><p>The UTC correction affects only the schedules and communication time setting inside the collar. The collar follows the UTC time it receives from the GPS satellites. To get the data in LMT, this can be set up in the GPS Plus X software. You can change the LMT column from your GPS data file by choosing &#8220;Configuration&#8221; menu, then &#8220;Local Settings&#8221; and the &#8220;UTC correction&#8221; tab in the GPS Plus X software. After changing, all exported files show the correct LMT.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_16 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Why do I see sequences (approx. 1-2 seconds) with duplicate time stamps but different ACC values or corresponding gaps in the Motion Data Monitor export?</h4> <div class="et_pb_toggle_content clearfix"><p>Small jumps in the time stamps can be caused by a correction of the internal collar time: With every GPS fix, the internal collar time is compared with the current GPS time and corrected by the second if necessary. This may lead to short time overlaps or gaps in the ACC data. You must decide for yourself how to proceed with these sequences.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_36 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_17 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How many positions can the collars store?</h4> <div class="et_pb_toggle_content clearfix"><p>The GPS Plus collars can store 131072 GPS Positions; any other data such as activity data uses different memory and does not affect the number.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_18 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I get proximity data remotely?</h4> <div class="et_pb_toggle_content clearfix"><p>Yes, you can download the proximity data remotely via UHF data communication on site. Collars with additional GSM or Iridium communication can send proximity status messages remotely, but not the whole data sets.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_19 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How accurate is the GPS data provided by your collars?</h4> <div class="et_pb_toggle_content clearfix"><p>The collar contains a standard GPS receiver with an accuracy within 8 &#8211; 15 meters as mean.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_20 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What is a validated Fix?</h4> <div class="et_pb_toggle_content clearfix"><p>A fix is considered validated if the DOP is better than 10.0 and at least 5 satellites were used to calculate the fix. You can consider this fix to be of good quality.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_21 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">I use a local grid system, can I convert the data to this format?</h4> <div class="et_pb_toggle_content clearfix"><p>By default, GPS Plus X will display the coordinates in WGS84 format. The Geo Transformation allows you to transform coordinates in more than 150 local grid systems. You can select different grid systems in GPS PLUS X &#8211; Configuration &#8211; Local Settings &#8211; Geo Transformation.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_22 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Why do gaps of several seconds occur in the ACC data approximately once a day?</h4> <div class="et_pb_toggle_content clearfix"><p>The collar performs a complete system restart every 24 hours to prevent malfunctions (“daily reset”). All sensors are briefly deactivated and restarted, which leads to the corresponding data gaps.</p></div> </div> </div> </div> </div><div id="storage-of-gps-collars" class="et_pb_section et_pb_section_7 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_16 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_37 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_7 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Storage of GPS collars</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_5 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_17 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_38 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_23 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How do I store the collars?</h4> <div class="et_pb_toggle_content clearfix"><ul> <li><span>Do not store collars in a position where the magnets can touch each other.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Ensure all applicable magnets are in place (Camera, collar electronics, Drop Off, where applicable)</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Store away from a heat source or direct sunlight.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Ensure collars are turned off by listening for VHF beacon.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Your Drop Off may need to be reprogrammed for future deployment. </span><span data-contrast="auto">Please check the Drop Off info file for the max. lifetime of your Drop Off before deploying the collar.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"> </span></li> <li><span data-contrast="auto"> Update the firmware and test your collar prior to your next deployment.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Check your collar schedules (camera, GPS, VHF) and end dates prior to next deployment to ensure they are still appropriate.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> </ul></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_24 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">When should I deactivate the collar data contract (airtime)?</h4> <div class="et_pb_toggle_content clearfix"><ul> <ul> <li><span>Iridium unlimited plan: deactivation is more economical if the collars will not be used/tested / refurbished within 3 months.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Iridium 3kByte plan: deactivation is more economical if you will not use/test / refurbish the collars within 4 months.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Iridium billing period starts in the middle of each the month, therefore deactivating the collars before this time period is recommended.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> Globalstar: it is more economical to keep the airtime active if a collar will be used within 15 months.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> For multiyear storage, it is more economical to deactivate Globalstar collar IDs then pay the activation fee prior to deployment.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> See your terms and conditions of airtime and your selected plan for more details.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> To deactivate, authorized users must email VECTRONIC the specific ID list with request to deactivate.  </span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span></li> <li><span data-contrast="auto"> At least 2 weeks prior to testing or deployment, user must email request with ID list to reactivate.  </span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"></span><span data-contrast="auto"></span><span></span></li> </ul> </ul></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_39 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_25 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">I have a delay deploying the collars...</h4> <div class="et_pb_toggle_content clearfix"><ul> <li><span></span><span>VERTEX PLUS and VERTEX Lite collar with a 1D or larger battery pack can be stored with the battery pack on due to very low stand-by power. It is recommended to disconnect C-cell battery packs from collars which are stored for greater than 12 months.</span></li> <li><span data-contrast="auto"> GPS PLUS or PRO Light collars: We recommend to remove the battery packs from 1C and 1D collars if there is no use for them for over 6 months time</span>. <span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"> </span></li> <li><span data-contrast="auto"> Instructions for removing batteries can be found on our <a href="https://www.youtube.com/channel/UC1pHhwWFtQFQsgPmYP5f7uw">YouTube channel.</a></span><a href="https://vectronic-aerospace.com/?nltr=MzI7NDtodHRwczovL3d3dy55b3V0dWJlLmNvbS9jaGFubmVsL1VDMXBIaHdXRnRRRlFzZ1BtWVA1Zjd1dy92aWRlb3M7OzRlOTVjOWY1N2FkNGNmMTJjOTI1YjE2YjJkMDU5OGY2"><span></span></a><span></span></li> </ul></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_26 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">After the storage, my main battery shows 3.10 volts in the GPS data file. Is it ok deploying the collar?</h4> <div class="et_pb_toggle_content clearfix"><p>The battery voltage does not indicate whether the battery is emptied or full. Because of the battery chemistry the charge of the battery will stay constant over time until the very end of the battery cell life when it will drop off sharply. It is impossible to predict when this occurs. Small variations in the voltage reading are caused by temperature changes and do not indicate a change in the voltage level. Disconnecting the battery pack will minimize battery drain over long periods of time and it is not recommended to store batteries for greater than 1 year. To keep track of your batteries capacity, please keep an exact record of activation periods and schedule changes.</p></div> </div> </div> </div> </div><div id="vhf-beacon" class="et_pb_section et_pb_section_8 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_18 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_40 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_8 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>VHF Beacon</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_6 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_19 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_41 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_27 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Sounds of all beacon modes:</h4> <div class="et_pb_toggle_content clearfix"><p>The VHF beacon can use 4 different modes (Beacon Mode 0-3). Please check the audio samples below. This feature can be a useful backup to clearly identify specimen with same or similar frequencies.</p> <p>Emergency Mode:</p> <!--[if lt IE 9]><script>document.createElement('audio');</script><![endif]--> <audio class="wp-audio-shortcode" id="audio-123-1" preload="none" style="width: 100%;" controls="controls"><source type="audio/wav" src="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconEmergency.wav?_=1" /><a href="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconEmergency.wav">https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconEmergency.wav</a></audio> <p>Beacon Mode 0:</p> <audio class="wp-audio-shortcode" id="audio-123-2" preload="none" style="width: 100%;" controls="controls"><source type="audio/wav" src="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode0.wav?_=2" /><a href="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode0.wav">https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode0.wav</a></audio> <p>Beacon Mode 1:</p> <audio class="wp-audio-shortcode" id="audio-123-3" preload="none" style="width: 100%;" controls="controls"><source type="audio/wav" src="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode1.wav?_=3" /><a href="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode1.wav">https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode1.wav</a></audio> <p>Beacon Mode 2:</p> <audio class="wp-audio-shortcode" id="audio-123-4" preload="none" style="width: 100%;" controls="controls"><source type="audio/wav" src="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode2.wav?_=4" /><a href="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode2.wav">https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode2.wav</a></audio> <p>Beacon Mode 3:</p> <audio class="wp-audio-shortcode" id="audio-123-5" preload="none" style="width: 100%;" controls="controls"><source type="audio/wav" src="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode3.wav?_=5" /><a href="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode3.wav">https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMode3.wav</a></audio> <p>Mortality Mode:</p> <audio class="wp-audio-shortcode" id="audio-123-6" preload="none" style="width: 100%;" controls="controls"><source type="audio/wav" src="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMortality.wav?_=6" /><a href="https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMortality.wav">https://www.vectronic-aerospace.com/wp-content/uploads/2020/09/BeaconMortality.wav</a></audio></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_42 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_28 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What is the VHF beacon distance?</h4> <div class="et_pb_toggle_content clearfix"><p>The VHF beacon distance depends on many factors which can have an immense impact on the performance. One factor is the habitat of the collared animal. The more forested or rough the area, the more reduced is the range. The same applies for your position towards the collar. If you are on similar height, the range is smaller than the range achieved from an elevated position (high seat, hill etc.). Another factor is your tracking equipment. Having a big antenna and a good receiver will expand your range. Generally, the range varies from a few hundred metres to several kilometres. The average distance might be a few kilometres.</p></div> </div> </div> </div><div class="et_pb_row et_pb_row_20 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_43 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_29 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">I receive strange signals from the VHF beacon of my animal. What to do?</h4> <div class="et_pb_toggle_content clearfix"><div class="faqwd_answer"> <p>The VHF beacon has several modes.</p> <ul class="plainlist"> <ul> <li>The first is the default (standard) mode which you will receive during tracking<br /> (default mode: !&#8230;..!&#8230;..!). It is user definable and can be changed (please see GPS Plus X software).</li> <li>Fast single pulse signal: collar has recognized a mortality event. Your animal is immobile and maybe dead (mortality mode: !..!..!..!)</li> <li>Double: the main battery is empty and all options except the VHF beacon are switched off. Depending on your VHF schedule, the VHF Beacon, using its&#8217; own battery, will last for a few more weeks (emergency mode: !!&#8230;..!!&#8230;.!!&#8230;.!!). If in doubt for how long, please check our LifeTimeCalculator in GPS Plus X or contact us.</li> </ul> </ul> </div></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_44 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_30 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How should I program the VHF beacon?</h4> <div class="et_pb_toggle_content clearfix"><p>You are free to program the VHF beacon yourself and depending on your communication option (all but Globalstar). You are able to change the configurations remotely as well. The VHF beacon has its own battery and the VHF beacon schedule should definitely exceed the GPS schedule and also an optional Drop Off. You can calculate the collar lifetime including the VHF beacon lifetime with our free software GPS Plus (LifeTimeCalculator). The VHF beacon is energy demanding so you should activate it only for those times in which you have the chance to get out in the field and track it.</p></div> </div> </div> </div><div class="et_pb_row et_pb_row_21 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_45 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_31 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What happens when all VHF Beacon schedule rules expire?</h4> <div class="et_pb_toggle_content clearfix"><p>For VERTEX Plus, Lite and SURVEY collars, the VHF Beacon is on all the time when all scheduling rules have expired.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_46 et_pb_css_mix_blend_mode_passthrough et-last-child et_pb_column_empty"> </div> </div> </div><div id="gsm-communication" class="et_pb_section et_pb_section_9 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_22 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_47 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_9 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>GSM communication</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_7 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_23 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_48 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_32 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What is the technical background of our GPS-GSM Collars?</h4> <div class="et_pb_toggle_content clearfix"><p>Our GPS collars with GSM communication of the VERTEX generation (Plus and Lite), are using the frequency bands of the 2G network and only parts of the 3G network.</p> <p>The predecessor models GPS Plus and Pro Light are using only the 2G network.</p> <p>When your collars are using our Vectronic SIM chips, the data transfer in the 2G network is performed via GPRS as long as the coverage is sufficient. If this is not possible, SMS will be sent.</p> <p>Collars with own SIM cards only use SMS for data transmission.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_33 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How will the deactivation of the 3G network affect you?</h4> <div class="et_pb_toggle_content clearfix"><p>The shutdown of the 3G network will barely affect the data transmission of our GPS-GSM collars. The priority usage of the 2G network will allow a continuous operation.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_34 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How will the deactivation of the 2G network affect you?</h4> <div class="et_pb_toggle_content clearfix"><p>The shutdown of the 2G network unfortunately has a bigger impact on the data transmission of our GPS-GSM collars. Collars of the Vertex generation can still access the 3G network, if available. However, the data transmission will only be possible via SMS.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_35 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Does the collar automatically recognize if the GPRS connection is stable or do I have to choose the transmission path by myself?</h4> <div class="et_pb_toggle_content clearfix"><p>If the collar sends data in GSM Mode 8 (8 fixes per message, default setting for VAS SIM Chip) the change between GPRS and SMS happens automatically depending on coverage. If GSM Mode 1 to 7 is active only SMS will be sent.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_36 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How is remote communication working?</h4> <div class="et_pb_toggle_content clearfix"><p>Using GSM communication, you don&#8217;t only get data from the collar, you are also able to send new configurations to the collar. The collar is &#8220;listening&#8221; for new configurations etc. after it has sent a message itself. It is not possible to contact the collar without that, so when the collar is not transmitting data, neither you nor us can communicate with the collar. Depending on the changes, the collar will send a confirmation message to indicate that it has received the command (e.g. change of activity mode). Changes of schedules are not confirmed. The message size is limited to 109 bytes so you might not be able to send complex schedules but have to update them from time to time. Please see our manuals for further details. Your SMS will remain available at the provider of the SIM card of your collar for a few days (depending on the provider). If you get no confirmation or can&#8217;t recognize your changes after that period, you will have to send the command again.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_49 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_37 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How many transissions are possible per 1 Mbyte? Is it better to use SMS (8 fixes per SMS) or GPRS in terms of costs? </h4> <div class="et_pb_toggle_content clearfix"><p>In terms of costs GPRS is more valuable. 1 MByte are included in the basic fee and even during intensive use you will not reach 1 MByte. Additional costs will only occur if the collar sends out data via SMS (if GSM coverage is low) or if additional messages are sent (e.g. Mortality Alert).</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_38 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How do I receive emails via GSM?</h4> <div class="et_pb_toggle_content clearfix"><p>The collar sends SMS with 1-8 locations per message. These SMS are received by the nearest Short Message Service Center (SMSC) and forwarded to the used Ground Station (yours or ours). The reception is confirmed and unsuccessful transmissions will be repeated later with the next scheduled one. It is possible that different networks are used and some messages might get lost during this step (&lt; 5%). If you use our Ground Station, we will forward all data to you as email. The emails will be managed by the GPS Plus software (either manually or automatically) and the data are exported into a usable format. If you use your own Ground Station, it will receive the SMS and make them accessible via the GPS Plus software.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_39 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I switch off my GSM Ground Station at the weekend?</h4> <div class="et_pb_toggle_content clearfix"><p>If the Ground Station is switched off, no messages are received. Depending on your provider, the SMS will be stored in the system for about 5 days before they are deleted. When the Ground Station is switched on again, it will receive all waiting SMS. It has a small internal storage (about 40 SMS) but might not be able to store and forward all incoming SMS at once. Please note that the Ground Station must be connected to a computer to further process the SMS. Without that, no further SMS will be received and might get deleted. As the reception of these SMS has been confirmed to the collar, it will not resend them.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_40 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">I have not received SMS from the collar for a week, usually I get one SMS daily. What is wrong?</h4> <div class="et_pb_toggle_content clearfix"><p>There might be several reasons and most of them are completely harmless. Maybe the animal moved into an area without GSM coverage and was not able to transmit the SMS yet. Having GSM coverage again, it will add all unsent SMS to the next scheduled ones; all positions will reach you with time. Please check your schedule, maybe it has been changed and the SMS isn&#8217;t due yet. Another reason might be missing credit either on your collar or on your ground station. Please check with your provider. If these options can be excluded, please check the VHF beacon (low energy signal) and the collar (e.g. mechanical damage) in the field. In addition, please get in touch with us and send us the most recent data (message raw data). We will check them and see if there are any indicators for any kind of problem and discuss further steps with you.</p></div> </div> </div> </div> </div><div id="globalstar-communication" class="et_pb_section et_pb_section_10 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_24 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_50 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_10 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Globalstar communication</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_8 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_25 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_51 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_41 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What are the differences between Globalstar and Iridium communication?</h4> <div class="et_pb_toggle_content clearfix"><p>Both are satellite communication systems to transfer the GPS and event data of your collar directly to your office. There are several differences between them including satellite coverage, message size, data transmission confirmation and transmission success, pricing and remote contact abilities. A two-way communication is only possible with Iridium satellite communication and it has several advantages over Globalstar. The Iridium modem in the collar is significantly heavier than a Globalstar modem and not suitable for some study species. Please contact us to discuss the usability for your specific study idea.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_42 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How many of the positions can I get using the Globalstar communication?</h4> <div class="et_pb_toggle_content clearfix"><p>To make a transmission via Globalstar, the collar needs a clear path to the Globalstar satellite in the orbit. Trees etc. can hinder the signal and interrupt a message. A Globalstar message with one position is smaller, so it is more likely that it comes through. A message containing 2 GPS positions is bigger and might be interrupted more often as it takes longer to transmit this message. In contrast to GSM and Iridium, the collar gets no confirmation, neither for a failed nor for a successful transmission, so the setup is even more important.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_52 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_43 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How do I receive data from Globalstar collars?</h4> <div class="et_pb_toggle_content clearfix"><p>The collar sends out messages containing 1 or 2 positions. Each message is sent several times to increase the chance for a successful transmission. The receiving satellite does not confirm the reception, so it is possible that some messages do not reach you, especially in areas with dense forests or in border regions for satellite reception. All positions are stored in the collar, so no data will be lost. The receiving satellite sends the data to a Globalstar gateway in that region which forwards the message to our server. We store your data and forward them to your listed email addresses.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_44 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How can I pay the transmission fees?</h4> <div class="et_pb_toggle_content clearfix"><p>To use Globalstar, you will have to sign a contract (at least for 1 year) with a monthly subscription and transmission fees. You can pay them in advance (pre-payment) or get invoiced later on by us (post-payment) whereas pre-payment is significantly cheaper. Pre- and post-payment can be paid or will be invoiced for fitting periods (e.g. depending on amount, every 3 months). Please contact us for the contract conditions.</p></div> </div> </div> </div> </div><div id="iridium-communication" class="et_pb_section et_pb_section_11 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_26 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_53 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_11 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Iridium Communication</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_9 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_27 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_54 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_45 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How does Iridium communication and the individual Iridium modes work?</h4> <div class="et_pb_toggle_content clearfix"><p>Iridium is transmitting the data in packages. The size of the package depends on the Iridium mode; Iridium mode 1 is for sending every GPS position immediately, Iridium mode 6 means that the collar will collect six GPS positions before transmitting them via Iridium. The number of Iridium packages also depends on the Iridium mode:</p> <ul> <li>package: position 1-4</li> <li>package: position 5-12</li> <li>package: position 13-18</li> </ul> <p>The more packages, the higher the risk that the data won’t get through. Especially for animals in difficult terrain like mountains or forests, where transmission problems are to be expected, because the free view to the Iridium satellite is not given, a low Iridium mode should be chosen. So better use Iridium mode 4 or less. However, reducing the Iridium mode also reduces the battery runtime.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_46 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What are the differences between Iridium and Globalstar communication?</h4> <div class="et_pb_toggle_content clearfix"><p>Both are satellite communication systems to transfer the GPS and event data of your collar directly to your office. There are several differences between them including satellite coverage, message size, data transmission confirmation and transmission success, pricing and remote contact abilities. A two-way communication is only possible with Iridium satellite communication and it has several advantages over Globalstar. The Iridium modem in the collar is significantly heavier than a Globalstar modem and not suitable for some study species. Please contact us to discuss the usability for your specific study idea.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_47 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How do I receive data from Iridium collars?</h4> <div class="et_pb_toggle_content clearfix"><p>The Iridium satellite receives and confirms the collar message and forwards your message either to an Iridium relay station or to another satellite if no station is available. The second satellite will also try to contact a relay station and so on until it is received by a relay station. That makes it usable worldwide. The relay station forwards the data to our servers. We store the data and forward it to you. Remote communication works the same way.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_55 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_48 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How is remote communication via Iridium working?</h4> <div class="et_pb_toggle_content clearfix"><p>Using Iridium satellite communication, you can not only receive data from the collar, you are also able to send new commands to the collar remotely. Using GPS Plus, you can do most changes yourself. You will have to set up your GPS Plus system by registering your collar (including IMEI number) and set up the outgoing mail configuration. Then simply send out the commands. We will gladly guide you through the set up. Please be sure about what you do as it might take a while to redo a wrong command. If you are unsure about the changes etc., you can always contact us and we will check your commands and / or send them out from here. The collar &#8220;listens&#8221; for new commands after it has sent a message itself. It is not possible to contact the collar without that, so when the collar is not transmitting data neither you nor us can communicate with the collar. Depending on the changes, the collar will send a confirmation message to indicate that it has received the command (e.g. change of activity mode). There will not be an extra confirmation when the new schedule (e.g.) becomes active. The commands which were not received by the collar, will remain available in the Iridium system for 5 days at maximum. If you get no confirmation and you don&#8217;t see any changes after that period, you will have to send the command again. Please see our manuals for further details.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_49 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How many of the recorded positions can I get using Iridium communication?</h4> <div class="et_pb_toggle_content clearfix"><p>Each transmission of GPS data is confirmed by the Iridium system and all failed transmissions are resent with the next scheduled one. Some positions might reach you with a delay but you will get all data points with Iridium. Single messages might get lost during transferring into email and during the forwarding process but this should be very rare.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_50 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How can I pay the transmission fees?</h4> <div class="et_pb_toggle_content clearfix"><p>To use Iridium, you will have to sign a contract (at least for 1 year) with a monthly subscription and transmission fees. You can pay them in advance (pre-payment) or get invoiced later on by us (post-payment) whereas pre-payment is significantly cheaper. Pre- and post-payment can be paid or will be invoiced for fitting periods (e.g. depending on amount, every 3 months). Please contact us for the contract conditions.</p></div> </div> </div> </div> </div><div id="virtual-fence" class="et_pb_section et_pb_section_12 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_28 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_56 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_12 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Virtual Fence</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_10 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_29 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_57 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_51 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Is it possible to activate Geofencing on collars remotely?</h4> <div class="et_pb_toggle_content clearfix"><p>It is no problem to activate the VF remotely, but the number of posts for the VF is limited to 15 posts when sending it via Iridium and GSM command. As long as the collar is in your hands you can upload the VF via cable, which allows up to 255 posts per polygon.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_52 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What would be the cost of activating it and running it?</h4> <div class="et_pb_toggle_content clearfix">The Virtual Fence is included in the collar prize for VERTEX PLUS and GPS PLUS collars, there is no extra charge for activation of this feature.</div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_53 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What will be the time delay from the animal crossing the virtual fence and us getting the information?</h4> <div class="et_pb_toggle_content clearfix">The collar can only check whether it is inside or outside the fence when it takes the next scheduled GPS fix. You will receive a notification and the collar will switch into a different GPS schedule (depending on the requested configuration) as soon as a status change (event: collar entered or left the VF) has been detected.</div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_54 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">So, when the collar cross the virtual fence I will get a message via SMS and email as per the mortality signal. Correct?</h4> <div class="et_pb_toggle_content clearfix">Correct.</div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_58 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_55 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Normally our collars VHF beacon is on from 6 to 18. Would it be possible to activate the beacon when the animal crosses the virtual fence?</h4> <div class="et_pb_toggle_content clearfix">No, right now this is not possible.</div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_56 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What are the costs of the messages when sent for crossing the virtual fence?</h4> <div class="et_pb_toggle_content clearfix">The charges for alert messages (e.g. separation, virtual fence) are 64 units, which is nearly the same as for the transmission of 4 GPS locations.</div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_57 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Virtual Fence Modes</h4> <div class="et_pb_toggle_content clearfix">You can choose 4 different VF modes: 1 &#8211; no message / 2- message on Enter / 3- message on Leave / 4 &#8211; message on Enter and Leave.</div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_58 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">The GPS fixes schedule may change if I want, but the download will always be at our regular fixed times or can I change it for just when the lion is out?</h4> <div class="et_pb_toggle_content clearfix">The Iridium mode will stay the same. For VERTEX PLUS collars it is possible to have a different GPS Skip Count as for the basic GPS schedule. For GPS PLUS collars only the GPS schedule can change.</div> </div> </div> </div> </div><div id="collar-programming" class="et_pb_section et_pb_section_13 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_30 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_59 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_13 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Collar programming</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_11 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_31 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_60 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_59 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How can I configure a GPS Skip Count?</h4> <div class="et_pb_toggle_content clearfix"><p><span>GPS Skip Count can either be configured in the User Configuration or you can create an extended GPS schedule including the Skip Count. Important to know: Extended GPS schedule has always priority. If you want to delete the Skip Count of an extended GPS schedule, you </span><span>have to</span><span> send a new GPS schedule with Skip Count 0 to the collar. Selecting a new Skip Count in User Configuration will not lead to any changes </span><span>as long as</span><span> an extended GPS schedule is active. Firmware Version 2.10.5 (VERTEX PLUS) / 1.4.4 (VERTEX Lite / SURVEY) or higher is needed for configuring an extended GPS schedule.</span><span> </span></p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_60 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">How can I check the collar programming?</h4> <div class="et_pb_toggle_content clearfix"><p>You can check the collar settings in the info file, which you will receive via email or on a USB drive shipped together with the collars.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_61 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_61 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Should I configure the Skip Count in the User Configuration or rather as extended GPS schedule?</h4> <div class="et_pb_toggle_content clearfix"><p><span>So, if you want to have the Skip Count all over the time, we recommend </span><span>configuring it in the User Configuration. If you want to have the Skip Count just for a certain period, e.g. one week, </span><span>then</span><span> the extended GPS schedule is the best choice.</span><span> </span></p></div> </div> </div> </div> </div><div id="drop-off" class="et_pb_section et_pb_section_14 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_32 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_62 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Drop Off</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_12 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_33 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_63 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_62 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">What are the requirements for firing Drop Off via Remote Command?</h4> <div class="et_pb_toggle_content clearfix"><ul> <li>Iridium / GSM communication is active</li> <li>Firmware for VERTEX PLUS Iridium collars: 2.10.5 or higher</li> <li>Firmware for VERTEX PLUS GSM collars: 3.0.1 or higher</li> <li>Firmware for VERTEX Lite Iridium or GSM collars: 1.4.9 or higher</li> <li>UHF Drop Off ID is 7884 or higher</li> </ul></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_63 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I test the Drop Off?</h4> <div class="et_pb_toggle_content clearfix"><p>No, the Drop Off is designed for one time use only to increase the reliability. If you fire it, you need a new one.</p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_64 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_64 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I fire a Drop Off multiple times or exchange only the Drop Off after it has been fired?</h4> <div class="et_pb_toggle_content clearfix"><p>No. Once a Drop Off is used you have to buy a whole new battery with new Drop Off.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_65 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Can I modify the Drop Off release date after collar deployment?</h4> <div class="et_pb_toggle_content clearfix"><p>No, it is not possible to modify the Drop Off when the collar is attached to the animal.</p></div> </div> </div> </div> </div><div id="trap-transmitter" class="et_pb_section et_pb_section_15 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_34 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_65 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_15 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>Trap Transmitter</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_13 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_35 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_66 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_66 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Why do I receive notification messages from different phone numbers?</h4> <div class="et_pb_toggle_content clearfix"><p>.The reason that you receive the notification/triggered messages from different phone numbers is due to our used system. We have several ground stations that are able to send these messages and it can happen that the numbers which will send SMS alerts are rotating. This is due to telecommunication laws which limits the amount of SMS which we are allowed to send per day and device. Following numbers can act as possible sender: </p> <p>+12242028180 </p> <p> +14708008847 </p> <p> +14708008851 </p> <p> +14708008852 </p> <p> +14708008854 </p> <p> +14708008857 </p> <p> +14708008859 </p> <p> +14708008861 </p> <p> +14708008863 </p> <p>Based on the data on our server the SMS received on your phone are fitting the triggered messages in our system. </p></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_67 et_pb_css_mix_blend_mode_passthrough et-last-child et_pb_column_empty"> </div> </div> </div><div id="inventa" class="et_pb_section et_pb_section_16 et_pb_with_background et_section_regular" > <div class="et_pb_row et_pb_row_36 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_68 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_text et_pb_text_16 et_pb_text_align_left et_pb_bg_layout_dark"> <div class="et_pb_text_inner"><h3>INVENTA</h3></div> </div><div class="et_pb_module et_pb_divider et_pb_divider_14 et_pb_divider_position_ et_pb_space"><div class="et_pb_divider_internal"></div></div> </div> </div><div class="et_pb_row et_pb_row_37 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_4_4 et_pb_column_69 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div id="permissions" class="et_pb_module et_pb_toggle et_pb_toggle_67 et_animated et_pb_toggle_item et_pb_toggle_close"> <h4 class="et_pb_toggle_title">Which roles and permissions do Owner, Admin, and Guest have?</h4> <div class="et_pb_toggle_content clearfix"><p>Members of collars/animals/groups can have three possible roles: Owner, Admin, and Guest.</p> <p>&nbsp;</p> <table style="border-color: #d3d3d3; border-style: groove; height: 716px;" width="508" height="820" border="1"> <tbody> <tr style="height: 23px;"> <td style="width: 287.433px; height: 23px;"></td> <td style="text-align: center; width: 65.5667px; height: 23px;"><b>Owner</b></td> <td style="text-align: center; width: 70.2167px; height: 23px;"><b>Admin</b></td> <td style="text-align: center; width: 59.1167px; height: 23px;"><b>Guest</b></td> </tr> <tr style="height: 23px;"> <td style="width: 287.433px; height: 23px;"><b>Collar/Animal actions</b></td> <td style="width: 65.5667px; height: 23px;"></td> <td style="width: 70.2167px; height: 23px;"></td> <td style="width: 59.1167px; height: 23px;"></td> </tr> <tr style="height: 68px;"> <td style="width: 287.433px; height: 68px;"> <div>View data, details</div> <div>Comments</div> <div>Add to private group (not shareable)</div> </td> <td style="width: 65.5667px; height: 68px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 68px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px; height: 68px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> </tr> <tr style="height: 27px;"> <td style="width: 287.433px; height: 27px;"> <div>Set Notifications</div> </td> <td style="width: 65.5667px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 114px;"> <td style="width: 287.433px; height: 114px;">Add/update/delete deployments<br />Add to group<br />Upload data (coming soon)<br />Forward to Movebank</td> <td style="width: 65.5667px; height: 114px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 114px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px; height: 114px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 27px;"> <td style="width: 287.433px; height: 27px;">Send remote commands (coming soon)</td> <td style="width: 65.5667px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2048%2025'%3E%3C/svg%3E" alt="" class="wp-image-238799 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="48" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/lock-combi-icon2.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/lock-combi-icon2.png" alt="" class="wp-image-238799 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="48" height="25" /></noscript></td> <td style="width: 59.1167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 27px;"> <td style="width: 287.433px; height: 27px;">Remove Collar/Animal</td> <td style="width: 65.5667px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> <td style="width: 59.1167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 23px;"> <td style="width: 287.433px; height: 23px;"><b>Member actions (Collar/Animal/Group)</b></td> <td style="width: 65.5667px; height: 23px;"></td> <td style="width: 70.2167px; height: 23px;"></td> <td style="width: 59.1167px; height: 23px;"></td> </tr> <tr style="height: 46px;"> <td style="width: 287.433px; height: 46px;">View members (guests can not see other guests)</td> <td style="width: 65.5667px; height: 46px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 46px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px; height: 46px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> </tr> <tr style="height: 46px;"> <td style="width: 287.433px; height: 46px;">Add/change/remove permissions for admins and guests</td> <td style="width: 65.5667px; height: 46px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 46px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px; height: 46px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 27px;"> <td style="width: 287.433px; height: 27px;">Add/change/remove permissions for owners</td> <td style="width: 65.5667px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> <td style="width: 59.1167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 23px;"> <td style="width: 287.433px; height: 23px;"><strong>Group actions</strong></td> <td style="width: 65.5667px; height: 23px;"></td> <td style="width: 70.2167px; height: 23px;"></td> <td style="width: 59.1167px; height: 23px;"></td> </tr> <tr style="height: 25px;"> <td style="width: 287.433px; height: 25px;">Comments</td> <td style="width: 65.5667px; height: 25px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 25px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px; height: 25px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> </tr> <tr style="height: 91px;"> <td style="width: 287.433px; height: 91px;">Admin access to collars/animals in group<br />Update group<br />Share group</td> <td style="width: 65.5667px; height: 91px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 91px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px; height: 91px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 76px;"> <td style="width: 287.433px; height: 76px;"> <div></div> <p>Remove group</p> </td> <td style="width: 65.5667px; height: 76px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 76px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> <td style="width: 59.1167px; height: 76px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr style="height: 23px;"> <td style="width: 287.433px; height: 23px;"><strong>Private Group actions (not shareable)</strong></td> <td style="width: 65.5667px; height: 23px;"></td> <td style="width: 70.2167px; height: 23px;"></td> <td style="width: 59.1167px; height: 23px;"></td> </tr> <tr style="height: 27px;"> <td style="width: 287.433px; height: 27px;"> <div>Guest access to collars/animals in group</div> </td> <td style="width: 65.5667px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 70.2167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> <td style="width: 59.1167px; height: 27px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr> <td style="width: 287.433px;"> <div><strong>Collarkey actions</strong></div> </td> <td style="width: 65.5667px;"></td> <td style="width: 70.2167px;"></td> <td style="width: 59.1167px;"></td> </tr> <tr> <td style="width: 287.433px;"> <div>Upload collarkey (first user)</div> </td> <td style="width: 65.5667px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> <td style="width: 70.2167px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2023'%3E%3C/svg%3E" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image.png" alt="" class="wp-image-238786 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="23" /></noscript></td> <td style="width: 59.1167px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2023%2025'%3E%3C/svg%3E" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-1.png" alt="" class="wp-image-238792 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="23" height="25" /></noscript></td> </tr> <tr> <td style="width: 287.433px;"> <div>Upload collarkey (already uploaded by other users)</div> </td> <td style="width: 65.5667px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2025'%3E%3C/svg%3E" alt="" class="wp-image-238858 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" alt="" class="wp-image-238858 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="25" /></noscript></td> <td style="width: 70.2167px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2025'%3E%3C/svg%3E" alt="" class="wp-image-238858 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" alt="" class="wp-image-238858 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="25" /></noscript></td> <td style="width: 59.1167px;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2025'%3E%3C/svg%3E" alt="" class="wp-image-238858 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" alt="" class="wp-image-238858 alignnone size-full" style="display: block; margin-left: auto; margin-right: auto;" width="25" height="25" /></noscript></td> </tr> </tbody> </table> <p><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2025'%3E%3C/svg%3E" alt="" class="wp-image-238790 alignnone size-full" width="25" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/lock-icon.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/lock-icon.png" alt="" class="wp-image-238790 alignnone size-full" width="25" height="25" /></noscript> : Permission of higher role is required</p> <p><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2025%2025'%3E%3C/svg%3E" alt="" class="wp-image-238858 alignnone size-full" width="25" height="25" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/icons8-query-25.png" alt="" class="wp-image-238858 alignnone size-full" width="25" height="25" /></noscript>:  Send permission request to all owners and admins of that collar</p></div> </div> </div> </div><div class="et_pb_row et_pb_row_38 et_pb_gutters3 et_pb_section_video_on_hover"> <div class="et_pb_column et_pb_column_1_2 et_pb_column_70 et_pb_css_mix_blend_mode_passthrough"> <div class="et_pb_module et_pb_toggle et_pb_toggle_68 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">Do I have to create a new account?</h4> <div class="et_pb_toggle_content clearfix"><p><strong>Yes</strong>. Credentials for the vectronic-wildlife website (also called SQL databases) or other VECTRONIC Aerospace services are not valid for INVENTA.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_69 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">I did not receive an e-mail with the activation link to access my account. What can I do?</h4> <div class="et_pb_toggle_content clearfix"><p>You can resent the activation link on your own:<strong><br /> </strong></p> <ul> <li>Go to Inventa start page</li> <li>type in the registered e-mail address and select &#8220;forget password&#8221;</li> <li>select &#8220;resent activation e-mail&#8221; and type in the registered e-mail address again</li> </ul> <p><strong></strong></p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_70 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">Which browsers are supported?</h4> <div class="et_pb_toggle_content clearfix"><p>The supported browsers are <strong>Mozilla Firefox</strong>, <strong>Google Chrome</strong> and <strong>Microsoft Edge from version 81</strong>.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_71 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">Will my SQL database be migrated to INVENTA?</h4> <div class="et_pb_toggle_content clearfix"><p><strong>Not automatically.</strong> There are plans for the migration of large and complex databases from the former online platform. Thanks to the automatic creation of animals and the simplicity of INVENTA, it is possible to recreate the standard setup of a SQL database in a few clicks.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_72 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">Can I forward data to Movebank?</h4> <div class="et_pb_toggle_content clearfix"><p><strong>Yes.<br /></strong>Precondition: You need a <a href="https://www.movebank.org/cms/movebank-content/live-data-feeds">Movebank</a> account.</p> <ul> <li>In INVENTA go to Preferences/Movebank</li> <li>Enter the name of your Movebank account and &#8216;Apply&#8217;<img fetchpriority="high" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20763%20430'%3E%3C/svg%3E" alt="" class="wp-image-239319 alignnone size-full" width="763" height="430" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/INVENTA-Movebank2.png" /><noscript><img fetchpriority="high" decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/INVENTA-Movebank2.png" alt="" class="wp-image-239319 alignnone size-full" width="763" height="430" /></noscript></li> <li><span style="font-size: large;"><span style="font-size: medium;">Go to collars page and enable the column &#8216;Movebank&#8217; by changing the column filter in the table header </span></span></li> <li><span style="font-size: medium;">Activate forwarding of new data and/or upload all data for the devices you want.</span></li> <li><span style="font-size: medium;">(You need at least ADMIN permisson for the device)</span><span style="font-size: medium;"></span></li> </ul> <p><span style="font-size: medium;"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201066%20271'%3E%3C/svg%3E" alt="" class="wp-image-239441 alignnone size-full" width="1066" height="271" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-2.jpg" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/MicrosoftTeams-image-2.jpg" alt="" class="wp-image-239441 alignnone size-full" width="1066" height="271" /></noscript></span></p> <ul> <li>To add the collar feed to your Movebank study, please follow the instructions from <a href="https://www.movebank.org/cms/movebank-content/live-data-feeds">Movebank</a>.</li> </ul></div> </div> </div><div class="et_pb_column et_pb_column_1_2 et_pb_column_71 et_pb_css_mix_blend_mode_passthrough et-last-child"> <div class="et_pb_module et_pb_toggle et_pb_toggle_73 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">How do I register collars?</h4> <div class="et_pb_toggle_content clearfix"><p>Please go to the Collars page and click the <strong>+</strong> button on the right below the table. In the popup window, select one or multiple <strong>KEYX files</strong>. For older collars you could only have KEY files &#8211; in that case, please contact your Sales representative to get the corresponding KEYX files. If the collar was already added by another user, you have to ask him/her for access permission.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_74 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">Are there other formats available for download of the data?</h4> <div class="et_pb_toggle_content clearfix"><p>At the moment the data are available for download as <strong>CSV</strong>, either as a single file or as one file per collar. Further formats will be made available in the future.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_75 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">What timezone is chosen for the LMT column?</h4> <div class="et_pb_toggle_content clearfix"><p>The Local Mean Time column in the data tables displays the acquisition time in the timezone detected by the browser, therefore it corresponds to the local time of the currently connected user. All other times are displayed in UTC.</p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_76 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">Can I share collars with other INVENTA users?</h4> <div class="et_pb_toggle_content clearfix"><p><strong>Yes</strong>.</p> <ul> <li>Go to the COLLARS tab</li> <li>Click on the collar you want to share</li> <li>Enter the user email and role and confirm by pressing &#8216;Share&#8217;</li> </ul> <p><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20827%20119'%3E%3C/svg%3E" alt="" class="wp-image-238877 alignnone size-full" width="827" height="119" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/ShareModal.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/ShareModal.png" alt="" class="wp-image-238877 alignnone size-full" width="827" height="119" /></noscript></p></div> </div><div class="et_pb_module et_pb_toggle et_pb_toggle_77 et_animated et_pb_toggle_item et_pb_toggle_open"> <h4 class="et_pb_toggle_title">Can I receive alert notifications?</h4> <div class="et_pb_toggle_content clearfix"><p>Yes, you can add address to a collar to receive alert notifications.</p> <p><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" data-lazy-src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/screenshot09082022.png" /><noscript><img decoding="async" src="https://www.vectronic-aerospace.com/wp-content/uploads/2024/01/screenshot09082022.png" /></noscript></p> <p>Notifications are generated on:</p> <ul> <li><span data-contrast="auto">Mortality or low activity</span></li> <li><span data-contrast="auto"></span><span data-contrast="auto">Mortality implant<br /></span></li> <li><span data-contrast="auto">Separation mortality or no contact<br /></span><span data-contrast="auto"></span></li> <li><span data-contrast="auto">Vaginal implant expelled or no contact<br /></span></li> <li><span data-contrast="auto">Virtual fence crossed<br /></span><span data-contrast="auto"></span></li> <li><span data-contrast="auto">Trap triggered<br /></span></li> <li><span data-contrast="auto">Trap status (only Email)</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559731&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></li> </ul></div> </div> </div> </div> </div> </div> </div> </div> </article> </div> <footer class="et-l et-l--footer"> <div class="et_builder_inner_content et_pb_gutters4"><div class="et_pb_section et_pb_section_0_tb_footer et_pb_with_background et_section_regular et_pb_section--with-menu" > <div class="et_pb_row et_pb_row_0_tb_footer et_pb_row_fullwidth et_pb_section_video_on_hover et_pb_row--with-menu"> <div class="et_pb_column et_pb_column_1_5 et_pb_column_0_tb_footer 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