CINXE.COM
Workforce planning template: 7 examples + tips
<!DOCTYPE html><html lang="en-SG"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>Workforce planning template: 7 examples + tips</title><meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/><link rel="profile" href="https://gmpg.org/xfn/11"/><meta name="google-site-verification" content="2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY"/><meta name="naver-site-verification" content="0280b3893b4fa7c8bbe9bc24ef61756c9dccec97"/><link rel="preconnect" href="https://d1eipm3vz40hy0.cloudfront.net/"/><link rel="preconnect" href="https://static.zdassets.com/"/><link rel="dns-prefetch" href="//d16cvnquvjw7pr.cloudfront.net"/><link rel="dns-prefetch" href="//web-assets.zendesk.com"/><link rel="dns-prefetch" href="//ajax.googleapis.com"/><link rel="mask-icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg" color="#16140C"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/favicons/favicon.ico"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg"/><link rel="apple-touch-icon-precomposed" sizes="152x152" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk152.png"/><link rel="apple-touch-icon-precomposed" sizes="144x144" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk144.png"/><link rel="apple-touch-icon-precomposed" sizes="120x120" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk120.png"/><link rel="apple-touch-icon-precomposed" sizes="114x114" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk114.png"/><link rel="apple-touch-icon-precomposed" sizes="72x72" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk72.png"/><link rel="apple-touch-icon-precomposed" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk57.png"/><meta name="description" content="Workforce planning helps businesses establish their current and future needs. Download seven free workforce planning templates and a checklist in our guide."/><meta name="robots" content="index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow"/><link rel="canonical" href="https://www.zendesk.com/sg/blog/workforce-planning-template/"/><meta property="og:locale" content="en_GB"/><meta property="og:type" content="website"/><meta property="og:title" content="Workforce planning template: 7 examples + tips"/><meta property="og:description" content="Workforce planning helps businesses establish their current and future needs. Download seven free workforce planning templates and a checklist in our guide."/><meta property="og:url" content="https://www.zendesk.com/sg/blog/workforce-planning-template/"/><meta property="og:site_name" content="Zendesk"/><meta property="og:image" content="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplatehero.png"/><meta name="twitter:card" content="summary"/><meta name="twitter:image" content="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplatehero.png"/><meta name="twitter:site" content="@zendesk"/><meta property="article:publisher" content="https://www.facebook.com/zendesk/"/><meta property="article:published_time" content="2023-11-16T13:00:50.000Z"/><meta property="article:modified_time" content="2024-06-11T11:08:33.000Z"/><link rel="alternate" hrefLang="es-ES" href="https://www.zendesk.es/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="nl" href="https://www.zendesk.nl/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="fr" href="https://www.zendesk.fr/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="es" href="https://www.zendesk.com.mx/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="de" href="https://www.zendesk.de/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="it" href="https://www.zendesk.com/it/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en" href="https://www.zendesk.com/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="pt" href="https://www.zendesk.com.br/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-GB" href="https://www.zendesk.co.uk/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="ja" href="https://www.zendesk.co.jp/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-AU" href="https://www.zendesk.com/au/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-DK" href="https://www.zendesk.com/dk/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-HK" href="https://www.zendesk.hk/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-IN" href="https://www.zendesk.com/in/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-KR" href="https://www.zendesk.kr/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-SE" href="https://www.zendesk.com/se/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-SG" href="https://www.zendesk.com/sg/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-TW" href="https://www.zendesk.tw/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="en-TH" href="https://www.zendesk.com/th/blog/workforce-planning-template/"/><link rel="alternate" hrefLang="x-default" href="https://www.zendesk.com/blog/workforce-planning-template/"/><meta property="X-Frame-Options" content="SAMEORIGIN"/><meta property="Strict-Transport-Security" content="max-age=9999"/><meta property="X-XSS-Protection" content="1"/><link rel="preload" as="image" href="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplatehero.png"/><meta name="next-head-count" content="61"/><script id="script-core-datalayer" data-nscript="beforeInteractive"> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'dataLayer-initialized', 'zendesk_hostname': window.location.host, }); </script><script id="script-google-tag-manager" data-nscript="beforeInteractive"> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer', 'GTM-Z4DV'); </script><script id="script-functional-cookie-check" data-nscript="beforeInteractive"> const onetrustCookie = document.cookie.split("; ").find((row) => row.startsWith("OptanonConsent=")) const functionalityCookiesAllowed = new URLSearchParams( decodeURIComponent(onetrustCookie) ).get('groups')?.includes('C0003:1'); </script><script id="script-cai" data-nscript="beforeInteractive"> !(function () { var analytics = (window.analytics = window.analytics || []); var deferredAnalytics = (window.deferredAnalytics = window.deferredAnalytics || []); if (!analytics.initialize) { if (analytics.invoked) { window.console && console.error && console.error('Segment snippet included twice.'); } else { analytics.invoked = !0; analytics.methods = [ 'trackSubmit', 'trackClick', 'trackLink', 'trackForm', 'pageview', 'identify', 'reset', 'group', 'track', 'ready', 'alias', 'debug', 'page', 'once', 'off', 'on', ]; analytics.factory = function (t) { return function () { var e = Array.prototype.slice.call(arguments); e.unshift(t); deferredAnalytics.push(e); return analytics; }; }; for (var t = 0; t < analytics.methods.length; t++) { var e = analytics.methods[t]; analytics[e] = analytics.factory(e); } analytics.load = function (t, tt, e) { var n = document.createElement('script'); /** * Wait for OneTrust Analytics Cookies to be accepted * Client-Side Cookie Management: * https://my.onetrust.com/s/article/UUID-518074a1-a6da-81c3-be52-bae7685d9c94?language=en_US */ n.type = 'text/plain'; n.className = 'optanon-category-C0002'; // END OneTrust requirements n.async = !0; n.src = ('https:' === document.location.protocol ? 'https://' : 'http://') + (tt ? 'static.zdassets.com' : 'static-staging.zdassets.com') + '/customer_analytics_integration/' + t + '/cai.min.js'; var o = document.getElementsByTagName('script')[0]; o.parentNode.append(n); analytics._loadOptions = e; }; analytics.SNIPPET_VERSION = '4.1.0'; var hostPattern = /www.zendesk.(com|com.br|es|co.uk|com.mx|fr|de|it|nl|co.jp|com.ru|kr|tw|hk|org)/; location.protocol === 'https:' && location.host.match(hostPattern) ? analytics.load('marketing_website', true) : analytics.load('marketing_website_dev', false); analytics.page(); } } })(); </script><noscript data-n-css=""></noscript><script defer="" nomodule="" src="/web-assets/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script src="/scripts/adobe-websdk.js" id="script-adobe-websdk" defer="" data-nscript="beforeInteractive"></script><script id="google-sign-up-script" src="https://accounts.google.com/gsi/client" defer="" data-nscript="beforeInteractive"></script><script id="microsoft-sign-up-script" src="https://alcdn.msauth.net/browser/2.13.1/js/msal-browser.min.js" defer="" data-nscript="beforeInteractive"></script><script defer="" src="/web-assets/_next/static/chunks/14352.9343bdd98991c6a8.js"></script><script defer="" src="/web-assets/_next/static/chunks/34868.a01253d65cbf7c25.js"></script><script src="/web-assets/_next/static/chunks/webpack-a599d91f335fb166.js" defer=""></script><script src="/web-assets/_next/static/chunks/framework-ea624fa794affdb6.js" defer=""></script><script src="/web-assets/_next/static/chunks/main-9a162302ca600496.js" defer=""></script><script src="/web-assets/_next/static/chunks/pages/_app-9316c7dff468466c.js" defer=""></script><script src="/web-assets/_next/static/chunks/63702-7d85475ab30a923c.js" defer=""></script><script src="/web-assets/_next/static/chunks/7838-bd21f1fb5ba2d496.js" defer=""></script><script src="/web-assets/_next/static/chunks/4591-a632af849c6888b0.js" defer=""></script><script src="/web-assets/_next/static/chunks/13279-fa0218cdde3e81a8.js" defer=""></script><script src="/web-assets/_next/static/chunks/55446-daf5435ddae81c24.js" defer=""></script><script src="/web-assets/_next/static/chunks/56360-9521cdf79cbf79c8.js" defer=""></script><script src="/web-assets/_next/static/chunks/90558-1f37189dc2d0b51f.js" defer=""></script><script src="/web-assets/_next/static/chunks/38373-cf46a73fb915463c.js" defer=""></script><script src="/web-assets/_next/static/chunks/pages/blog/%5Bslug%5D-ae2576cb9ade7162.js" defer=""></script><script src="/web-assets/_next/static/3VfhmCZnJav9x_TC_fVIo/_buildManifest.js" defer=""></script><script src="/web-assets/_next/static/3VfhmCZnJav9x_TC_fVIo/_ssgManifest.js" defer=""></script><style data-styled="" data-styled-version="5.3.11">@font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .kbfdgI{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:18px;font-weight:600;}/*!sc*/ @media (min-width:768px){.kbfdgI{font-size:20px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .hpSOeB{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:700;-webkit-letter-spacing:2px;-moz-letter-spacing:2px;-ms-letter-spacing:2px;letter-spacing:2px;margin-bottom:8px;text-transform:uppercase;}/*!sc*/ @media (min-width:481px){.hpSOeB{font-size:14px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .VdMLR{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:34px;font-weight:700;}/*!sc*/ @media (min-width:768px){.VdMLR{font-size:40px;}}/*!sc*/ @media (min-width:1120px){.VdMLR{font-size:48px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .haxOMV{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:22px;font-weight:700;}/*!sc*/ @media (min-width:768px){.haxOMV{font-size:24px;}}/*!sc*/ @media (min-width:1120px){.haxOMV{font-size:32px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .iLUbfW{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:20px;font-weight:700;}/*!sc*/ @media (min-width:768px){.iLUbfW{font-size:22px;}}/*!sc*/ @media (min-width:1120px){.iLUbfW{font-size:24px;}}/*!sc*/ data-styled.g1[id="Headingstyle__HeadingRoot-sc-150xww-0"]{content:"kbfdgI,hpSOeB,VdMLR,haxOMV,iLUbfW,"}/*!sc*/ .hFhGrE{display:inline;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;margin:0;border:0px solid transparent;border-radius:4px;cursor:pointer;overflow:hidden;-webkit-text-decoration:none;text-decoration:none;text-overflow:ellipsis;font-family:inherit;font-weight:inherit;-webkit-font-smoothing:subpixel-antialiased;box-sizing:border-box;-webkit-touch-callout:none;padding:0;font-size:inherit;outline-color:transparent;background-color:transparent;color:#03363d;}/*!sc*/ .hFhGrE::-moz-focus-inner{border:0;padding:0;}/*!sc*/ .hFhGrE:focus-visible,.hFhGrE[data-garden-focus-visible="true"]{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hFhGrE:hover{-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .hFhGrE:active,.hFhGrE[aria-pressed='true'],.hFhGrE[aria-pressed='mixed']{-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .hFhGrE:focus{outline:none;}/*!sc*/ .hFhGrE:focus-visible,.hFhGrE[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;color:#03363d;outline-color:#03363d;}/*!sc*/ .hFhGrE:hover{color:#022025;}/*!sc*/ .hFhGrE:active,.hFhGrE[aria-pressed='true'],.hFhGrE[aria-pressed='mixed']{color:#010b0c;}/*!sc*/ .hFhGrE:disabled{color:#05616e;}/*!sc*/ .hFhGrE:disabled{cursor:default;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hFhGrE .StyledIcon-sc-19meqgg-0{width:16px;min-width:16px;height:16px;vertical-align:middle;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE{position:relative;-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;border:1px solid revert;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE[data-garden-focus-visible="true"]{border-color:#03363d;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:hover,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:active,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE[data-garden-focus-visible="true"]{z-index:1;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:disabled{z-index:-1;background-color:#9da6ae;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type){margin-left:-1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type):disabled{margin-left:1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type):not(:last-of-type){border-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:first-of-type:not(:last-of-type){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:last-of-type:not(:first-of-type){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ .ejROSM{display:inline;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;margin:0;border:0px solid transparent;border-radius:4px;cursor:pointer;overflow:hidden;-webkit-text-decoration:none;text-decoration:none;text-overflow:ellipsis;font-family:inherit;font-weight:inherit;-webkit-font-smoothing:subpixel-antialiased;box-sizing:border-box;-webkit-touch-callout:none;padding:0;font-size:inherit;outline-color:transparent;background-color:transparent;color:#03363d;}/*!sc*/ .ejROSM::-moz-focus-inner{border:0;padding:0;}/*!sc*/ .ejROSM:focus-visible,.ejROSM[data-garden-focus-visible="true"]{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ejROSM:hover{-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .ejROSM:active,.ejROSM[aria-pressed='true'],.ejROSM[aria-pressed='mixed']{-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .ejROSM:focus{outline:none;}/*!sc*/ .ejROSM:focus-visible,.ejROSM[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;color:#03363d;outline-color:#03363d;}/*!sc*/ .ejROSM:hover{color:#022025;}/*!sc*/ .ejROSM:active,.ejROSM[aria-pressed='true'],.ejROSM[aria-pressed='mixed']{color:#010b0c;}/*!sc*/ .ejROSM:disabled{color:#05616e;}/*!sc*/ .ejROSM:disabled{cursor:default;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ejROSM .StyledIcon-sc-19meqgg-0{width:12px;min-width:12px;height:12px;vertical-align:middle;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM{position:relative;-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;border:1px solid revert;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM[data-garden-focus-visible="true"]{border-color:#03363d;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:hover,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:active,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM[data-garden-focus-visible="true"]{z-index:1;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:disabled{z-index:-1;background-color:#9da6ae;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type){margin-left:-1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type):disabled{margin-left:1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type):not(:last-of-type){border-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:first-of-type:not(:last-of-type){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:last-of-type:not(:first-of-type){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ data-styled.g4[id="StyledButton-sc-qe3ace-0"]{content:"hFhGrE,ejROSM,"}/*!sc*/ .heVnvL{margin-bottom:-0.085em;padding-left:0.25em;box-sizing:content-box;width:0.85em;height:0.85em;}/*!sc*/ data-styled.g6[id="StyledExternalIcon-sc-16oz07e-0"]{content:"heVnvL,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .eijlVE{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;color:#68737d;font-family:"Proxima Nova",Arial,sans-serif;font-size:12px;font-weight:400;}/*!sc*/ .eijlVE,.eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{color:#06615a;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active,.eijlVE:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .eijlVE .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .eijlVE [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .eijlVE:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{color:#06615a;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active,.eijlVE:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .dujRMD{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;}/*!sc*/ .dujRMD,.dujRMD .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .dujRMD .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .dujRMD:hover,.dujRMD:focus,.dujRMD:focus-visible,.dujRMD:active{color:#06615a;}/*!sc*/ .dujRMD:hover,.dujRMD:focus,.dujRMD:focus-visible,.dujRMD:active,.dujRMD:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .dujRMD .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .dujRMD [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .kJsXzP{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;}/*!sc*/ .kJsXzP,.kJsXzP .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .kJsXzP .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .kJsXzP:hover,.kJsXzP:focus,.kJsXzP:focus-visible,.kJsXzP:active{color:#06615a;}/*!sc*/ .kJsXzP:hover,.kJsXzP:focus,.kJsXzP:focus-visible,.kJsXzP:active,.kJsXzP:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.kJsXzP:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.kJsXzP:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.kJsXzP:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .kJsXzP .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .kJsXzP [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .kJsXzP:hover,.kJsXzP:focus,.kJsXzP:focus-visible,.kJsXzP:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .kJsXzP:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kJsXzP:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kJsXzP:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kJsXzP:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .ccaaIc{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:16px;line-height:24px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;background-color:#17494d;border:2px solid #17494d;color:#fff;}/*!sc*/ .ccaaIc,.ccaaIc .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .ccaaIc .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active{color:#06615a;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active,.ccaaIc:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.ccaaIc:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.ccaaIc:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.ccaaIc:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .ccaaIc .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .ccaaIc [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ccaaIc:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ccaaIc:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ccaaIc:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ccaaIc:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.ccaaIc{width:100%;}}/*!sc*/ .ccaaIc:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .ccaaIc:disabled:hover,.ccaaIc:disabled:focus,.ccaaIc:disabled:focus-visible,.ccaaIc:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ccaaIc:hover,.ccaaIc:focus,.ccaaIc:focus-visible,.ccaaIc:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .cuqagr{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:16px;line-height:24px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;background-color:transparent;border:2px solid #17494d;color:#17494d;}/*!sc*/ .cuqagr,.cuqagr .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .cuqagr .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .cuqagr:hover,.cuqagr:focus,.cuqagr:focus-visible,.cuqagr:active{color:#06615a;}/*!sc*/ .cuqagr:hover,.cuqagr:focus,.cuqagr:focus-visible,.cuqagr:active,.cuqagr:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.cuqagr:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.cuqagr:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.cuqagr:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .cuqagr .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .cuqagr [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .cuqagr:hover,.cuqagr:focus,.cuqagr:focus-visible,.cuqagr:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .cuqagr:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.cuqagr:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.cuqagr:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.cuqagr:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.cuqagr{width:100%;}}/*!sc*/ .cuqagr:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .cuqagr:disabled:hover,.cuqagr:disabled:focus,.cuqagr:disabled:focus-visible,.cuqagr:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .cuqagr:hover,.cuqagr:focus,.cuqagr:focus-visible,.cuqagr:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .hPvZoB{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:14px;font-weight:400;line-height:18px;}/*!sc*/ .hPvZoB,.hPvZoB .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .hPvZoB .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .hPvZoB:hover,.hPvZoB:focus,.hPvZoB:focus-visible,.hPvZoB:active{color:#06615a;}/*!sc*/ .hPvZoB:hover,.hPvZoB:focus,.hPvZoB:focus-visible,.hPvZoB:active,.hPvZoB:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.hPvZoB:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.hPvZoB:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.hPvZoB:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .hPvZoB .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .hPvZoB [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .hPvZoB:hover,.hPvZoB:focus,.hPvZoB:focus-visible,.hPvZoB:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hPvZoB:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hPvZoB:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hPvZoB:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hPvZoB:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .bbMVeg{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;padding-top:8px;padding-bottom:8px;background-color:#17494d;border:2px solid #17494d;color:#fff;}/*!sc*/ .bbMVeg,.bbMVeg .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .bbMVeg .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active{color:#06615a;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active,.bbMVeg:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.bbMVeg:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.bbMVeg:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.bbMVeg:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .bbMVeg .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .bbMVeg [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .bbMVeg:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bbMVeg:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bbMVeg:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bbMVeg:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.bbMVeg{width:100%;}}/*!sc*/ .bbMVeg:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .bbMVeg:disabled:hover,.bbMVeg:disabled:focus,.bbMVeg:disabled:focus-visible,.bbMVeg:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .bbMVeg:hover,.bbMVeg:focus,.bbMVeg:focus-visible,.bbMVeg:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .jIfPFy{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:14px;font-weight:400;line-height:18px;color:#68737d;font-family:"Proxima Nova",Arial,sans-serif;font-size:12px;font-weight:400;}/*!sc*/ .jIfPFy,.jIfPFy .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .jIfPFy .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active{color:#06615a;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active,.jIfPFy:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .jIfPFy .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .jIfPFy [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .jIfPFy:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jIfPFy:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jIfPFy:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jIfPFy:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active{color:#06615a;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .jIfPFy:hover,.jIfPFy:focus,.jIfPFy:focus-visible,.jIfPFy:active,.jIfPFy:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.jIfPFy:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .jIfPFy .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ data-styled.g10[id="Linkstyle__LinkRoot-sc-1cm3ukq-2"]{content:"eijlVE,dujRMD,kJsXzP,ccaaIc,cuqagr,hPvZoB,bbMVeg,jIfPFy,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .dubpne{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .jtzLSQ{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;font-size:18px;line-height:26px;}/*!sc*/ @media (min-width:481px){.jtzLSQ{font-size:20px;}}/*!sc*/ @media (min-width:768px){.jtzLSQ{font-size:22px;}}/*!sc*/ @media (min-width:481px){.jtzLSQ{line-height:28px;}}/*!sc*/ @media (min-width:768px){.jtzLSQ{line-height:30px;}}/*!sc*/ data-styled.g33[id="Textstyle__TextRoot-sc-c9um69-0"]{content:"dubpne,jtzLSQ,"}/*!sc*/ .iRSmTf{position:relative;direction:ltr;margin:0;border:0;padding:0;font-size:0;}/*!sc*/ data-styled.g40[id="StyledField-sc-12gzfsu-0"]{content:"iRSmTf,"}/*!sc*/ .gEsgnT{-webkit-appearance:none;-moz-appearance:none;appearance:none;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,z-index 0.25s ease-in-out;border:1px solid;border-radius:4px;width:100%;box-sizing:border-box;vertical-align:middle;font-family:inherit;padding:0.625em 0.75em;min-height:40px;line-height:1.125;font-size:16px;border-color:#8f99a2;background-color:#fff;color:#17494d;}/*!sc*/ .gEsgnT::-ms-browse{border-radius:2px;}/*!sc*/ .gEsgnT::-ms-clear,.gEsgnT::-ms-reveal{display:none;}/*!sc*/ .gEsgnT::-moz-color-swatch{border:none;border-radius:2px;}/*!sc*/ .gEsgnT::-webkit-color-swatch{border:none;border-radius:2px;}/*!sc*/ .gEsgnT::-webkit-color-swatch-wrapper{padding:0;}/*!sc*/ .gEsgnT::-webkit-clear-button,.gEsgnT::-webkit-inner-spin-button,.gEsgnT::-webkit-search-cancel-button,.gEsgnT::-webkit-search-results-button{display:none;}/*!sc*/ .gEsgnT::-webkit-datetime-edit{line-height:1;}/*!sc*/ .gEsgnT::-webkit-input-placeholder{opacity:1;}/*!sc*/ .gEsgnT::-moz-placeholder{opacity:1;}/*!sc*/ .gEsgnT:-ms-input-placeholder{opacity:1;}/*!sc*/ .gEsgnT::placeholder{opacity:1;}/*!sc*/ .gEsgnT:invalid{box-shadow:none;}/*!sc*/ .gEsgnT[type='file']::-ms-value{display:none;}/*!sc*/ @media screen and (min--moz-device-pixel-ratio:0){.gEsgnT[type='number']{-webkit-appearance:textfield;-moz-appearance:textfield;appearance:textfield;}}/*!sc*/ .gEsgnT::-ms-browse{font-size:14px;}/*!sc*/ .gEsgnT[type='date'],.gEsgnT[type='datetime-local'],.gEsgnT[type='file'],.gEsgnT[type='month'],.gEsgnT[type='time'],.gEsgnT[type='week']{max-height:40px;}/*!sc*/ .gEsgnT[type='file']{line-height:1;}/*!sc*/ @supports (-ms-ime-align:auto){.gEsgnT[type='color']{padding:1px 3px;}}/*!sc*/ .gEsgnT::-moz-color-swatch{margin-top:-5px;margin-left:-7px;width:calc(100% + 14px);height:28px;}/*!sc*/ .gEsgnT::-webkit-color-swatch{margin:-5px -7px;}/*!sc*/ .StyledLabel-sc-2utmsz-0:not([hidden]) + .gEsgnT.gEsgnT,.StyledHint-sc-17c2wu8-0 + .gEsgnT.gEsgnT,.StyledMessage-sc-30hgg7-0 + .gEsgnT.gEsgnT,.gEsgnT.gEsgnT + .StyledHint-sc-17c2wu8-0,.gEsgnT.gEsgnT ~ .StyledMessage-sc-30hgg7-0{margin-top:8px;}/*!sc*/ .gEsgnT::-webkit-input-placeholder{color:#818d97;}/*!sc*/ .gEsgnT::-moz-placeholder{color:#818d97;}/*!sc*/ .gEsgnT:-ms-input-placeholder{color:#818d97;}/*!sc*/ .gEsgnT::placeholder{color:#818d97;}/*!sc*/ .gEsgnT[readonly],.gEsgnT[aria-readonly='true']{border-color:#8f99a2;background-color:#abb3b9;}/*!sc*/ .gEsgnT:hover{border-color:#03363d;}/*!sc*/ .gEsgnT:focus{outline:none;}/*!sc*/ .gEsgnT:focus-visible,.gEsgnT[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;box-shadow: inset 0px 2px 4px #fff, inset 0px 4px 12px #03363d;border-color:#03363d;}/*!sc*/ .gEsgnT:disabled,.gEsgnT[aria-disabled='true']{border-color:#9da6ae;background-color:#abb3b9;color:#818d97;}/*!sc*/ .gEsgnT:disabled{cursor:default;}/*!sc*/ data-styled.g47[id="StyledTextInput-sc-k12n8x-0"]{content:"gEsgnT,"}/*!sc*/ .gaKCjd{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;position:relative;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;-webkit-align-items:stretch;-webkit-box-align:stretch;-ms-flex-align:stretch;align-items:stretch;z-index:0;width:100%;}/*!sc*/ .StyledLabel-sc-2utmsz-0:not([hidden]) + .gaKCjd.gaKCjd,.StyledHint-sc-17c2wu8-0 + .gaKCjd.gaKCjd,.StyledMessage-sc-30hgg7-0 + .gaKCjd.gaKCjd,.gaKCjd.gaKCjd + .StyledHint-sc-17c2wu8-0,.gaKCjd.gaKCjd + .StyledMessage-sc-30hgg7-0{margin-top:8px;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0{position:relative;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin-top:0;margin-bottom:0;width:auto;min-width:0;}/*!sc*/ .gaKCjd > *{z-index:-1;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0{z-index:0;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0:disabled{z-index:-2;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0:hover,.gaKCjd > button:hover,.gaKCjd > .StyledTextInput-sc-k12n8x-0:focus-visible,.gaKCjd > button:focus-visible,.gaKCjd > .StyledTextInput-sc-k12n8x-0[data-garden-focus-visible],.gaKCjd > button[data-garden-focus-visible],.gaKCjd > .StyledTextInput-sc-k12n8x-0:active,.gaKCjd > button:active,.gaKCjd > button[aria-pressed='true'],.gaKCjd > button[aria-pressed='mixed']{z-index:1;}/*!sc*/ .gaKCjd > button:disabled{border-top-width:0;border-bottom-width:0;}/*!sc*/ .gaKCjd > *:not(:first-child){margin-left:-1px;}/*!sc*/ .gaKCjd > *:first-child:not(:last-child){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .gaKCjd > *:last-child:not(:first-child){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ .gaKCjd > *:not(:first-child):not(:last-child){border-radius:0;}/*!sc*/ data-styled.g52[id="StyledInputGroup-sc-kjh1f0-0"]{content:"gaKCjd,"}/*!sc*/ .bAhBqb{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#17494d;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:12px;position:absolute;right:16px;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);}/*!sc*/ data-styled.g92[id="FormFieldstyle__FormFieldIcons-sc-1tygcda-4"]{content:"bAhBqb,"}/*!sc*/ .hHdcVj{margin-top:8px;position:relative;}/*!sc*/ data-styled.g95[id="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7"]{content:"hHdcVj,"}/*!sc*/ .dGwjHC{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;list-style:none;margin:0;padding:0;text-align:left;}/*!sc*/ data-styled.g121[id="Breadcrumbsstyle__Crumbs-sc-16xz1hx-1"]{content:"dGwjHC,"}/*!sc*/ .cBiDug{color:#17494d;margin:0;line-height:24px;position:relative;}/*!sc*/ .iYXkfi{color:#17494d;margin:0;line-height:24px;position:relative;}/*!sc*/ .iYXkfi::after{content:'';position:absolute;left:0;top:0;width:100%;height:100%;}/*!sc*/ data-styled.g122[id="Breadcrumbsstyle__Crumb-sc-16xz1hx-2"]{content:"cBiDug,iYXkfi,"}/*!sc*/ .kxqCcm{margin:0 8px;}/*!sc*/ data-styled.g123[id="Breadcrumbsstyle__Separator-sc-16xz1hx-3"]{content:"kxqCcm,"}/*!sc*/ .ihQZPj .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ .ihQZPj .Linkstyle__LinkText-sc-6d6yp9-3{background:none;}/*!sc*/ data-styled.g124[id="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4"]{content:"ihQZPj,"}/*!sc*/ .jnJjOX{-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;height:100%;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start;position:relative;-webkit-transition:box-shadow 0.25s;transition:box-shadow 0.25s;width:100%;gap:16px;-webkit-text-decoration:none;text-decoration:none;cursor:pointer;padding:24px;}/*!sc*/ .jnJjOX *{margin:0;}/*!sc*/ @media (max-width:767.98px){.jnJjOX{height:auto;margin-bottom:24px;}}/*!sc*/ .jnJjOX .Textstyle__TextRoot-sc-c9um69-0{-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;}/*!sc*/ .jnJjOX:hover{-webkit-text-decoration:none;text-decoration:none;box-shadow:0px 16px 28px rgba(0,0,0,0.08);}/*!sc*/ data-styled.g127[id="Cardstyle__CardRoot-sc-1g3sojj-1"]{content:"jnJjOX,"}/*!sc*/ .hhRzph{background:none;border-radius:100%;border:none;color:#17494d;cursor:pointer;height:32px;min-width:0;padding:0;pointer-events:all;width:32px;}/*!sc*/ .hhRzph:hover,.hhRzph:focus,.hhRzph:focus-visible{background:#06615a;color:#fff;}/*!sc*/ data-styled.g139[id="CloseButtonstyle__CloseButtonRoot-sc-injw0j-0"]{content:"hhRzph,"}/*!sc*/ .cjZCoN{margin:0 auto;width:100%;}/*!sc*/ @media (min-width:0px){.cjZCoN{padding-left:16px;}}/*!sc*/ @media (min-width:0px){.cjZCoN{padding-right:16px;}}/*!sc*/ @media (min-width:1120px){.cjZCoN{max-width:1120px;}}/*!sc*/ .Containerstyle__ContainerRoot-sc-1d6dta4-0 .Containerstyle__ContainerRoot-sc-1d6dta4-0{padding-left:0;padding-right:0;}/*!sc*/ data-styled.g140[id="Containerstyle__ContainerRoot-sc-1d6dta4-0"]{content:"cjZCoN,"}/*!sc*/ .dxBaPJ{width:100%;margin:0;border-right:0;border-left:0;border-bottom:0;height:1px;border-top:1px;border-style:solid;border-color:#c2c8cc;background-color:transparent;}/*!sc*/ data-styled.g141[id="Dividerstyle__DividerRoot-sc-5fuxjc-0"]{content:"dxBaPJ,"}/*!sc*/ .lfHWbP{background:#f8f9f9;border-radius:0;border:none;box-shadow:0 0 0 1px #68737d inset;font-size:16px;line-height:24px;min-height:48px;padding:12px;}/*!sc*/ .lfHWbP,.lfHWbP:invalid{box-shadow:0 0 0 1px #68737d inset;}/*!sc*/ .lfHWbP:hover{box-shadow:0 0 0 1px #06615a inset;}/*!sc*/ .lfHWbP:active,.lfHWbP:focus-within,.lfHWbP:focus,.lfHWbP[data-garden-focus-visible='true'],.lfHWbP[data-garden-selected='true']{box-shadow:0 0 0 2px #028079 inset;}/*!sc*/ .lfHWbP::-webkit-input-placeholder{color:#68737d;}/*!sc*/ .lfHWbP::-moz-placeholder{color:#68737d;}/*!sc*/ .lfHWbP:-ms-input-placeholder{color:#68737d;}/*!sc*/ .lfHWbP::placeholder{color:#68737d;}/*!sc*/ .lfHWbP:disabled,.lfHWbP[aria-disabled='true']{background:#f8f9f9;}/*!sc*/ data-styled.g194[id="Inputstyle__InputRoot-sc-zmwkx5-0"]{content:"lfHWbP,"}/*!sc*/ .ffvfaw{margin:0;}/*!sc*/ data-styled.g195[id="InputGroupstyle__InputGroupInput-sc-15ydodj-0"]{content:"ffvfaw,"}/*!sc*/ .hXPZQH{margin:0;}/*!sc*/ data-styled.g196[id="InputGroupstyle__InputGroupButton-sc-15ydodj-1"]{content:"hXPZQH,"}/*!sc*/ .gefXPI > *{margin-left:0 !important;}/*!sc*/ .gefXPI ~ .FormFieldstyle__FormFieldIcons-sc-1tygcda-4{display:none;}/*!sc*/ @media (max-width:767.98px){.gefXPI{-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}.gefXPI .InputGroupstyle__InputGroupButton-sc-15ydodj-1{margin-top:0.5rem;}.gefXPI .InputGroupstyle__InputGroupButton2-sc-15ydodj-2{margin-top:8px;}.gefXPI .InputGroupstyle__InputGroupInput-sc-15ydodj-0{margin-right:0;}}/*!sc*/ .gefXPI .InputGroupstyle__InputGroupButton2-sc-15ydodj-2:last-child:not(:first-child){border-top-left-radius:48px;border-bottom-left-radius:48px;}/*!sc*/ data-styled.g198[id="InputGroupstyle__InputGroupRoot-sc-15ydodj-3"]{content:"gefXPI,"}/*!sc*/ .dnJUmF li{position:relative;color:#17494d;margin-top:16px;margin-bottom:16px;line-height:1.5;padding-left:0.5rem;}/*!sc*/ @media (max-width:767.98px){.dnJUmF li{text-align:left;}}/*!sc*/ .dnJUmF li .Headingstyle__HeadingRoot-sc-150xww-0{margin-bottom:0.5rem;}/*!sc*/ .dnJUmF li .Textstyle__TextRoot-sc-c9um69-0{margin-top:0;}/*!sc*/ .dnJUmF li:before{background:undefined;}/*!sc*/ .dnJUmF li svg{color:undefined;}/*!sc*/ data-styled.g212[id="Liststyle__UnorderedListRoot-sc-1ptcc0u-1"]{content:"dnJUmF,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ html,body{margin:0;padding:0;box-sizing:border-box;}/*!sc*/ *,*::before,*::after{box-sizing:inherit;}/*!sc*/ body{overflow-x:hidden;}/*!sc*/ img,figure,video{max-width:100%;}/*!sc*/ html{-webkit-scroll-behavior:smooth;-moz-scroll-behavior:smooth;-ms-scroll-behavior:smooth;scroll-behavior:smooth;}/*!sc*/ @media (min-width:0px){html{-webkit-scroll-padding-top:60px;-moz-scroll-padding-top:60px;-ms-scroll-padding-top:60px;scroll-padding-top:60px;}}/*!sc*/ @media (min-width:768px){html{-webkit-scroll-padding-top:80px;-moz-scroll-padding-top:80px;-ms-scroll-padding-top:80px;scroll-padding-top:80px;}}/*!sc*/ body{-webkit-font-smoothing:antialiased;font-variant-ligatures:no-common-ligatures;background:#f8f9f9;font-family:"Proxima Nova",Arial,sans-serif;font-size:16px;font-style:normal;line-height:1;overflow-x:hidden;}/*!sc*/ h1,.h1{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:40px;font-weight:700;}/*!sc*/ @media (min-width:768px){h1,.h1{font-size:56px;}}/*!sc*/ @media (min-width:1120px){h1,.h1{font-size:72px;}}/*!sc*/ h2,.h2{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:34px;font-weight:700;}/*!sc*/ @media (min-width:768px){h2,.h2{font-size:40px;}}/*!sc*/ @media (min-width:1120px){h2,.h2{font-size:48px;}}/*!sc*/ h3,.h3{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:22px;font-weight:700;}/*!sc*/ @media (min-width:768px){h3,.h3{font-size:24px;}}/*!sc*/ @media (min-width:1120px){h3,.h3{font-size:32px;}}/*!sc*/ h4,.h4{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:20px;font-weight:700;}/*!sc*/ @media (min-width:768px){h4,.h4{font-size:22px;}}/*!sc*/ @media (min-width:1120px){h4,.h4{font-size:24px;}}/*!sc*/ h5,.h5{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:18px;font-weight:600;}/*!sc*/ @media (min-width:768px){h5,.h5{font-size:20px;}}/*!sc*/ h6,.h6{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;}/*!sc*/ .supertitle{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:700;-webkit-letter-spacing:2px;-moz-letter-spacing:2px;-ms-letter-spacing:2px;letter-spacing:2px;margin-bottom:8px;text-transform:uppercase;}/*!sc*/ @media (min-width:481px){.supertitle{font-size:14px;}}/*!sc*/ .heading-small{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:400;line-height:16px;}/*!sc*/ .heading-small-semi{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:600;line-height:16px;-webkit-letter-spacing:0.2px;-moz-letter-spacing:0.2px;-ms-letter-spacing:0.2px;letter-spacing:0.2px;}/*!sc*/ .heading-xsmall{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:12px;font-weight:400;line-height:16px;}/*!sc*/ .heading-xsmall-semi{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:12px;font-weight:600;line-height:16px;-webkit-letter-spacing:0.2px;-moz-letter-spacing:0.2px;-ms-letter-spacing:0.2px;letter-spacing:0.2px;}/*!sc*/ ol.bullet-default{() => listGenerator({ tag:'ol', bullet:'default'});}/*!sc*/ ol.bullet-circled{() => listGenerator({ tag:'ol', bullet:'circled'});}/*!sc*/ ul.bullet-default{() => listGenerator({ tag:'ul', bullet:'default'});}/*!sc*/ ul.bullet-icon{() => listGenerator({ tag:'ul', bullet:'icon'});}/*!sc*/ ul.bullet-none{() => listGenerator({ tag:'ul', bullet:'none'});}/*!sc*/ ul.bullet-large{() => listGenerator({ tag:'ul', bullet:'large'});}/*!sc*/ table{display:table;border:none;width:100%;table-layout:fixed;border-collapse:collapse;border-spacing:0;color:#03363d;}/*!sc*/ table p{margin-top:0;}/*!sc*/ table tr{display:table-row;-webkit-transition:background-color cubic-bezier(0.7,0,0.3,1);transition:background-color cubic-bezier(0.7,0,0.3,1);vertical-align:top;box-sizing:border-box;border-bottom-color:#c2c8cc;}/*!sc*/ table tr:hover{border-bottom-color:#c2c8cc;background-color:#f8f9f9;}/*!sc*/ table tr td{display:table-cell;-webkit-transition:border-color cubic-bezier(0.7,0,0.3,1),box-shadow cubic-bezier(0.7,0,0.3,1);transition:border-color cubic-bezier(0.7,0,0.3,1),box-shadow cubic-bezier(0.7,0,0.3,1);box-sizing:border-box;}/*!sc*/ table thead{position:-webkit-sticky;position:sticky;top:0;background-color:#fff;box-shadow:0 2px 0 #c2c8cc;}/*!sc*/ table thead tr{height:auto;}/*!sc*/ table thead tr th{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;line-height:inherit;margin-bottom:0;text-align:left;}/*!sc*/ @media (min-width:1120px){table thead tr th{padding:12px 24px;}}/*!sc*/ table tbody tr td{font-weight:400;padding:16px 12px;color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;line-height:24px;text-align:left;}/*!sc*/ @media (min-width:1120px){table tbody tr td{padding:16px 24px;}}/*!sc*/ @media (min-width:1440px){table tbody tr td{padding:20px 24px;}}/*!sc*/ table tbody tr td:first-child{text-align:left;}/*!sc*/ table tbody tr td:has(div){padding:0;}/*!sc*/ table th,table td{box-shadow:none !important;}/*!sc*/ table th:focus,table td:focus{box-shadow:none !important;}/*!sc*/ table tr:last-child{border-bottom:none;}/*!sc*/ table.table-row-headings tbody tr th:first-child,table.table-row-headings tbody tr td:first-child{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;}/*!sc*/ table.table-striped tbody tr:nth-child(odd){background-color:#f8f9f9;}/*!sc*/ table.table-striped tbody tr:nth-child(odd):hover{border-bottom-color:#c2c8cc;background-color:#f8f9f9;}/*!sc*/ table.table-size-large tbody tr td{padding:24px 12px;}/*!sc*/ @media (min-width:1120px){table.table-size-large tbody tr td{padding:24px;}}/*!sc*/ @media (min-width:1440px){table.table-size-large tbody tr td{padding:32px 24px;}}/*!sc*/ p{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ p.large{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;font-size:18px;line-height:26px;}/*!sc*/ @media (min-width:481px){p.large{font-size:20px;}}/*!sc*/ @media (min-width:768px){p.large{font-size:22px;}}/*!sc*/ @media (min-width:481px){p.large{line-height:28px;}}/*!sc*/ @media (min-width:768px){p.large{line-height:30px;}}/*!sc*/ p.caption{color:#17494d;font-family:"Proxima Nova",Arial,sans-serif;font-size:13px;line-height:18px;}/*!sc*/ @media (min-width:768px){p.caption{font-size:14px;}}/*!sc*/ data-styled.g254[id="sc-global-cHyjzB1"]{content:"sc-global-cHyjzB1,"}/*!sc*/ .dPibgo{box-sizing:border-box;width:100%;-webkit-flex-basis:8.333333333333332%;-ms-flex-preferred-size:8.333333333333332%;flex-basis:8.333333333333332%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:8.333333333333332%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.dPibgo{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;width:auto;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .fsKKdM{box-sizing:border-box;width:100%;-webkit-flex-basis:16.666666666666664%;-ms-flex-preferred-size:16.666666666666664%;flex-basis:16.666666666666664%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:16.666666666666664%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jUHGHO{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;text-align:center;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .gOpaft{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .eHkYmh{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;text-align:right;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .coApmP{box-sizing:border-box;width:100%;-webkit-flex-basis:8.333333333333332%;-ms-flex-preferred-size:8.333333333333332%;flex-basis:8.333333333333332%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:8.333333333333332%;text-align:center;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .eSGwgQ{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.eSGwgQ{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){.eSGwgQ{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dATmVw{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dATmVw{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){.dATmVw{-webkit-flex-basis:75%;-ms-flex-preferred-size:75%;flex-basis:75%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:75%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .iqteIG{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.iqteIG{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:1;-ms-flex-order:1;order:1;max-width:100%;text-align:left;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.iqteIG{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:0;-ms-flex-order:0;order:0;margin-left:0;max-width:50%;}}/*!sc*/ @media (min-width:1120px){.iqteIG{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:50%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .cmRjVg{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.cmRjVg{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:0;-ms-flex-order:0;order:0;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.cmRjVg{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:1;-ms-flex-order:1;order:1;margin-left:8.333333333333332%;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1120px){.cmRjVg{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jjCVBw{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.jjCVBw{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:50%;}}/*!sc*/ @media (min-width:768px){.jjCVBw{-webkit-flex-basis:33.33333333333333%;-ms-flex-preferred-size:33.33333333333333%;flex-basis:33.33333333333333%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:33.33333333333333%;}}/*!sc*/ @media (min-width:1120px){.jjCVBw{-webkit-flex-basis:25%;-ms-flex-preferred-size:25%;flex-basis:25%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:25%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dyNcwQ{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dyNcwQ{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){.dyNcwQ{-webkit-flex-basis:16.666666666666664%;-ms-flex-preferred-size:16.666666666666664%;flex-basis:16.666666666666664%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:16.666666666666664%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .ctrYVg{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.ctrYVg{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;text-align:center;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.ctrYVg{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;text-align:left;}}/*!sc*/ @media (min-width:1120px){.ctrYVg{-webkit-flex-basis:25%;-ms-flex-preferred-size:25%;flex-basis:25%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:25%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .lcfIfE{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.lcfIfE{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.lcfIfE{-webkit-flex-basis:58.333333333333336%;-ms-flex-preferred-size:58.333333333333336%;flex-basis:58.333333333333336%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:58.333333333333336%;}}/*!sc*/ @media (min-width:1120px){.lcfIfE{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dEBZWs{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dEBZWs{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){.dEBZWs{-webkit-flex-basis:33.33333333333333%;-ms-flex-preferred-size:33.33333333333333%;flex-basis:33.33333333333333%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:33.33333333333333%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ data-styled.g255[id="StyledCol-sc-inuw62-0"]{content:"dPibgo,fsKKdM,jUHGHO,gOpaft,eHkYmh,coApmP,eSGwgQ,dATmVw,iqteIG,cmRjVg,jjCVBw,dyNcwQ,ctrYVg,lcfIfE,dEBZWs,"}/*!sc*/ .izllXr{margin-right:auto;margin-left:auto;width:100%;box-sizing:border-box;padding-right:8px;padding-left:8px;}/*!sc*/ data-styled.g256[id="StyledGrid-sc-oxgg5i-0"]{content:"izllXr,"}/*!sc*/ .ikGaFK{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .btaUcD{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jIlQVA{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .fsMCSE{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .kmkcfB{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ data-styled.g257[id="StyledRow-sc-xjsdg1-0"]{content:"ikGaFK,btaUcD,jIlQVA,fsMCSE,kmkcfB,"}/*!sc*/ .drMyZp{padding-left:0;padding-right:0;}/*!sc*/ data-styled.g263[id="Gridstyle__GridRoot-sc-1uhmtis-0"]{content:"drMyZp,"}/*!sc*/ .jZifzR.jZifzR.jZifzR.jZifzR{margin-top:0;}/*!sc*/ data-styled.g270[id="LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0"]{content:"jZifzR,"}/*!sc*/ .hfrOhb{color:#03363d;height:32px;margin-bottom:20px;margin-top:64px;width:32px;}/*!sc*/ data-styled.g271[id="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1"]{content:"hfrOhb,"}/*!sc*/ .fbaGOf{overflow:hidden;}/*!sc*/ .fbaGOf .Headingstyle__HeadingRoot-sc-150xww-0{overflow-wrap:break-word;}/*!sc*/ .fbaGOf ul{padding:0;}/*!sc*/ .fbaGOf ul li{line-height:16px;list-style:none;margin-bottom:8px;}/*!sc*/ data-styled.g272[id="LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2"]{content:"fbaGOf,"}/*!sc*/ .kWIkIT{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-flow:column wrap;-ms-flex-flow:column wrap;flex-flow:column wrap;width:100%;gap:16px;}/*!sc*/ @media (min-width:768px){.kWIkIT{-webkit-align-self:inherit;-ms-flex-item-align:inherit;align-self:inherit;-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;width:auto;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;}}/*!sc*/ .Textstyle__TextRoot-sc-c9um69-0 + .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0,.Headingstyle__HeadingRoot-sc-150xww-0 + .kWIkIT{padding-top:8px;}/*!sc*/ .kWIkIT > .VideoLinkstyle__VideoLinkRoot-sc-1fwy2wl-0{-webkit-align-self:stretch;-ms-flex-item-align:stretch;align-self:stretch;}/*!sc*/ data-styled.g276[id="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0"]{content:"kWIkIT,"}/*!sc*/ .jvviVs{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;height:auto;overflow:hidden;position:relative;-webkit-transform:translateZ(0);-ms-transform:translateZ(0);transform:translateZ(0);width:100%;-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);}/*!sc*/ .jvviVs:after{content:'';display:block;padding-top:100%;}/*!sc*/ .jvviVs img{-webkit-transform:rotate(-0deg);-ms-transform:rotate(-0deg);transform:rotate(-0deg);}/*!sc*/ @media all and (-ms-high-contrast:none),(-ms-high-contrast:active){.jvviVs img{-webkit-transform:none;-ms-transform:none;transform:none;}}/*!sc*/ @media all and (-ms-high-contrast:none),(-ms-high-contrast:active){.jvviVs{-webkit-clip-path:none;clip-path:none;border-radius:0;-webkit-transform:none;-ms-transform:none;transform:none;}}/*!sc*/ .jvviVs video,.jvviVs > img{height:100%;object-fit:cover;position:absolute;top:0;width:100%;}/*!sc*/ data-styled.g324[id="Relationframestyle__RelationframeRoot-sc-myqvby-0"]{content:"jvviVs,"}/*!sc*/ .iEJxZX{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;width:40px;}/*!sc*/ .iEJxZX:hover,.iEJxZX:active{color:#06615a;}/*!sc*/ data-styled.g334[id="SocialBlockstyle__YoutubeIcon-sc-1ebt7cj-0"]{content:"iEJxZX,"}/*!sc*/ .ennTzG{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .ennTzG:hover,.ennTzG:active{color:#06615a;}/*!sc*/ data-styled.g335[id="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1"]{content:"ennTzG,"}/*!sc*/ .fMYITU{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .fMYITU:hover,.fMYITU:active{color:#06615a;}/*!sc*/ data-styled.g336[id="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2"]{content:"fMYITU,"}/*!sc*/ .gxgYUI{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .gxgYUI:hover,.gxgYUI:active{color:#06615a;}/*!sc*/ data-styled.g337[id="SocialBlockstyle__InstaIcon-sc-1ebt7cj-3"]{content:"gxgYUI,"}/*!sc*/ .bRAChU{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .bRAChU:hover,.bRAChU:active{color:#06615a;}/*!sc*/ data-styled.g338[id="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4"]{content:"bRAChU,"}/*!sc*/ .hUVtNW{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .hUVtNW:hover,.hUVtNW:active{color:#06615a;}/*!sc*/ data-styled.g340[id="SocialBlockstyle__RssIcon-sc-1ebt7cj-6"]{content:"hUVtNW,"}/*!sc*/ .fDqkXl{margin:24px 0;}/*!sc*/ .fDqkXl:last-child{margin-bottom:0;}/*!sc*/ data-styled.g341[id="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7"]{content:"fDqkXl,"}/*!sc*/ .hAhnRj{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:16px;margin:0;padding:0;}/*!sc*/ data-styled.g342[id="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8"]{content:"hAhnRj,"}/*!sc*/ .bvObyx{margin:0;padding:0;list-style:none;font-size:2rem;}/*!sc*/ data-styled.g343[id="SocialBlockstyle__ListItem-sc-1ebt7cj-9"]{content:"bvObyx,"}/*!sc*/ .kuXMXJ{border:none;color:#68737d;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .kuXMXJ:hover,.kuXMXJ:active{color:#06615a;}/*!sc*/ data-styled.g344[id="SocialBlockstyle__Link-sc-1ebt7cj-10"]{content:"kuXMXJ,"}/*!sc*/ .kjAPec{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}/*!sc*/ data-styled.g354[id="Tagstyle__TagText-sc-1uuac66-0"]{content:"kjAPec,"}/*!sc*/ .culUHm{color:#03363d;font-family:"Sharp Sans",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;background:#e9ebed;color:#03363d;border-radius:16px;height:32px;min-width:0;margin:0;padding:7px 12px 9px;white-space:nowrap;-webkit-transition:background-color 0.25s;transition:background-color 0.25s;white-space:nowrap;font-size:14px;-webkit-text-decoration:none;text-decoration:none;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ .culUHm:hover{box-shadow:none;color:#fff;background:#06615a;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .culUHm > *{width:auto;}/*!sc*/ data-styled.g355[id="Tagstyle__TagRoot-sc-1uuac66-1"]{content:"culUHm,"}/*!sc*/ .ceUOVi{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:8px;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;max-width:100%;}/*!sc*/ data-styled.g357[id="Tagstyle__TagContainer-sc-1uuac66-3"]{content:"ceUOVi,"}/*!sc*/ .cpbHnA{background-color:#fff;overflow-x:hidden;}/*!sc*/ .cpbHnA:nth-of-type(even){background-color:#f8f9f9;}/*!sc*/ .cpbHnA.no-vertical-padding{padding:0;}/*!sc*/ .cpbHnA .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.cpbHnA .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.cpbHnA .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.cpbHnA .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.cpbHnA .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .kkyFbk{background-color:#fff;overflow-x:hidden;}/*!sc*/ @media (min-width:0px){.kkyFbk{padding-top:32px;}}/*!sc*/ @media (min-width:0px){.kkyFbk{padding-bottom:32px;}}/*!sc*/ @media (min-width:768px){.kkyFbk{padding-top:64px;}}/*!sc*/ @media (min-width:768px){.kkyFbk{padding-bottom:64px;}}/*!sc*/ .kkyFbk:nth-of-type(even){background-color:#f8f9f9;}/*!sc*/ .kkyFbk.no-vertical-padding{padding:0;}/*!sc*/ .kkyFbk .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.kkyFbk .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.kkyFbk .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.kkyFbk .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.kkyFbk .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .hmnTZa{background-color:#fff;overflow-x:hidden;}/*!sc*/ .hmnTZa.no-vertical-padding{padding:0;}/*!sc*/ .hmnTZa .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.hmnTZa .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.hmnTZa .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.hmnTZa .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.hmnTZa .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .dvTsIe{background-color:#fff;overflow-x:hidden;}/*!sc*/ @media (min-width:0px){.dvTsIe{padding-top:32px;}}/*!sc*/ @media (min-width:0px){.dvTsIe{padding-bottom:32px;}}/*!sc*/ @media (min-width:768px){.dvTsIe{padding-top:64px;}}/*!sc*/ @media (min-width:768px){.dvTsIe{padding-bottom:64px;}}/*!sc*/ .dvTsIe.no-vertical-padding{padding:0;}/*!sc*/ .dvTsIe .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.dvTsIe .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.dvTsIe .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.dvTsIe .Gridstyle__GridRoot-sc-1uhmtis-0 + .Gridstyle__GridRoot-sc-1uhmtis-0,.dvTsIe .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ data-styled.g396[id="Basestyle__BaseRoot-sc-3zktjg-1"]{content:"cpbHnA,kkyFbk,hmnTZa,dvTsIe,"}/*!sc*/ @media (min-width:768px) and (max-width:1439.98px){.eEwYbU{padding-right:36px;}}/*!sc*/ data-styled.g397[id="Basestyle__BaseColTextRoot-sc-3zktjg-2"]{content:"eEwYbU,"}/*!sc*/ .dCDdZM{-webkit-flex-basis:fit-content;-ms-flex-preferred-size:fit-content;flex-basis:fit-content;margin-right:15px;}/*!sc*/ data-styled.g406[id="Logostyle__LogoCol-sc-1uio3uc-0"]{content:"jXRRei,dCDdZM,"}/*!sc*/ .kWPuar{color:#03363d;height:20px;overflow:hidden;-webkit-transition:all 0.25s;transition:all 0.25s;width:100px;}/*!sc*/ @media (max-width:767.98px){.kWPuar{width:90px;height:18px;}}/*!sc*/ data-styled.g407[id="Logostyle__ZDLogoLink-sc-1uio3uc-1"]{content:"kWPuar,"}/*!sc*/ .hfWedq{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hfWedq:hover{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g409[id="Logostyle__LogoLink-sc-1uio3uc-3"]{content:"hfWedq,"}/*!sc*/ .fwFwMP{margin:0;line-height:0.5;}/*!sc*/ data-styled.g412[id="Logostyle__LogoHeading-sc-1uio3uc-6"]{content:"fwFwMP,"}/*!sc*/ .gNdNAX{position:relative;z-index:0;background:#fff;padding:0 16px;}/*!sc*/ .gNdNAX ul,.gNdNAX li{list-style:none;margin:0;padding:0;}/*!sc*/ .gNdNAX ul:not(:last-child),.gNdNAX li:not(:last-child){margin-bottom:0;}/*!sc*/ .gNdNAX ul{padding:16px 0;}/*!sc*/ .gNdNAX .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:16px 0;}/*!sc*/ .gNdNAX .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;}/*!sc*/ @media (max-width:480.98px){.gNdNAX .Gridstyle__Col-sc-1uhmtis-2:not(:first-of-type){-webkit-box-flex:2;-webkit-flex-grow:2;-ms-flex-positive:2;flex-grow:2;}}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4{padding:0;}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4[data-garden-id='accordions.panel']:last-child{border-bottom:none;padding-bottom:0;}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4 [data-garden-id='accordions.step_inner_panel']{padding:0 16px;}/*!sc*/ data-styled.g413[id="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0"]{content:"gNdNAX,"}/*!sc*/ .hECWgd{margin:0 16px;}/*!sc*/ .hECWgd.hECWgd > span{border-bottom:0;}/*!sc*/ data-styled.g415[id="MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2"]{content:"hECWgd,"}/*!sc*/ .gfYwcv{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;gap:16px;}/*!sc*/ data-styled.g418[id="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5"]{content:"gfYwcv,"}/*!sc*/ .ghVMHi{color:#17494d;width:28px;height:28px;}/*!sc*/ data-styled.g419[id="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6"]{content:"ghVMHi,"}/*!sc*/ .eRNnFL{background:none;border:none;padding:0;cursor:pointer;}/*!sc*/ data-styled.g421[id="MobileNavbarstyle__MenuButton-sc-lh7jwa-8"]{content:"eRNnFL,"}/*!sc*/ .hWIFoa{color:#03363d;width:16px;height:16px;}/*!sc*/ data-styled.g424[id="MobileNavbarstyle__SearchIcon-sc-lh7jwa-11"]{content:"hWIFoa,"}/*!sc*/ .dEtJSL{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:none;border:none;color:#17494d;cursor:pointer;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;font-family:"Sharp Sans",Arial,sans-serif;font-size:16px;font-weight:600;gap:8px;padding:4px;}/*!sc*/ data-styled.g426[id="MobileNavbarstyle__SearchButton-sc-lh7jwa-13"]{content:"dEtJSL,"}/*!sc*/ .bWBnJy{background:#fff;left:0;max-height:calc(100vh - 62px);overflow-x:hidden;overflow-y:auto;padding:0 16px;position:absolute;width:100%;}/*!sc*/ .kafYyB{background:#fff;left:0;max-height:calc(100vh - 62px);overflow-x:hidden;overflow-y:auto;padding:0 16px;position:absolute;width:100%;box-shadow:0 8px 24px rgb(0 0 0 / 13%);}/*!sc*/ data-styled.g427[id="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14"]{content:"bWBnJy,kafYyB,"}/*!sc*/ .gfctfM{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Sharp Sans",Arial,sans-serif;color:#03363d;cursor:default;}/*!sc*/ .gfctfM:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .gfctfM:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ @media (max-width:1119.98px){.gfctfM{font-size:14px;line-height:1.875rem;}}/*!sc*/ .dkUFpo{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Sharp Sans",Arial,sans-serif;color:#03363d;cursor:pointer;}/*!sc*/ .dkUFpo:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .dkUFpo:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ @media (max-width:1119.98px){.dkUFpo{font-size:14px;line-height:1.875rem;}}/*!sc*/ .dAqHda{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Sharp Sans",Arial,sans-serif;color:#03363d;cursor:default;}/*!sc*/ .dAqHda:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .dAqHda:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;width:100%;background:#000;background:#03363d;color:#03363d;}/*!sc*/ @media (max-width:1119.98px){.dAqHda{font-size:14px;line-height:1.875rem;}}/*!sc*/ data-styled.g431[id="MenuListstyle__PrimaryLink-sc-1i4som4-0"]{content:"gfctfM,dkUFpo,dAqHda,"}/*!sc*/ .hUKmIO{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:65%;-webkit-transform:translate(-40%,0%);-ms-transform:translate(-40%,0%);transform:translate(-40%,0%);}/*!sc*/ .hUKmIO ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:column;}/*!sc*/ .hUKmIO ul li{display:list-item;}/*!sc*/ .hUKmIO ul li p{color:#03363d;}/*!sc*/ .hUKmIO ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .jEnMVT{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;}/*!sc*/ .jEnMVT ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:column;}/*!sc*/ .jEnMVT ul li{display:list-item;}/*!sc*/ .jEnMVT ul li p{color:#03363d;}/*!sc*/ .jEnMVT ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .fyluJX{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:initial;right:0;-webkit-transform:translate(0,0);-ms-transform:translate(0,0);transform:translate(0,0);}/*!sc*/ .fyluJX ul{display:grid;grid-template-rows:repeat(5,auto);grid-auto-flow:column;}/*!sc*/ .fyluJX ul li{display:list-item;}/*!sc*/ .fyluJX ul li p{color:#03363d;}/*!sc*/ .fyluJX ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .jQKvoV{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:65%;-webkit-transform:translate(-40%,0%);-ms-transform:translate(-40%,0%);transform:translate(-40%,0%);-webkit-transform:translate(-15%,0%);-ms-transform:translate(-15%,0%);transform:translate(-15%,0%);-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}/*!sc*/ .jQKvoV ul{display:grid;grid-template-rows:repeat(4,auto);grid-auto-flow:row;}/*!sc*/ .jQKvoV ul li{display:list-item;}/*!sc*/ .jQKvoV ul li p{color:#03363d;}/*!sc*/ .jQKvoV ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .hqKGES{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;-webkit-transform:translate(-15%,0%);-ms-transform:translate(-15%,0%);transform:translate(-15%,0%);-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);}/*!sc*/ .hqKGES ul{display:grid;grid-template-rows:repeat(5,auto);grid-auto-flow:row;}/*!sc*/ .hqKGES ul li{display:list-item;}/*!sc*/ .hqKGES ul li p{color:#03363d;}/*!sc*/ .hqKGES ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .gqodUU{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:initial;right:0;-webkit-transform:translate(0,0);-ms-transform:translate(0,0);transform:translate(0,0);}/*!sc*/ .gqodUU ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:row;}/*!sc*/ .gqodUU ul li{display:list-item;}/*!sc*/ .gqodUU ul li p{color:#03363d;}/*!sc*/ .gqodUU ul li:not(:last-child){margin-bottom:0;}/*!sc*/ data-styled.g432[id="MenuListstyle__DropdownMenu-sc-1i4som4-1"]{content:"hUKmIO,jEnMVT,fyluJX,jQKvoV,hqKGES,gqodUU,"}/*!sc*/ .dYiCpQ{position:relative;min-width:-webkit-fit-content;min-width:-moz-fit-content;min-width:fit-content;}/*!sc*/ data-styled.g433[id="MenuListstyle__MenuItem-sc-1i4som4-2"]{content:"dYiCpQ,"}/*!sc*/ .hPfzVc{position:relative;z-index:0;}/*!sc*/ .hPfzVc ul,.hPfzVc li{list-style:none;margin:0;padding:0;}/*!sc*/ .hPfzVc .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:16px 0;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;max-width:initial;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__PrimaryLink-sc-1i4som4-0:after,.hPfzVc .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__PrimaryLink-sc-1i4som4-0:after{width:100%;background:#03363d;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__DropdownMenu-sc-1i4som4-1,.hPfzVc .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__DropdownMenu-sc-1i4som4-1{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}/*!sc*/ .hPfzVc .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0{margin-top:0;}/*!sc*/ .hPfzVc .Logostyle__LogoCol-sc-1uio3uc-0{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:242px;width:auto;}/*!sc*/ .AjOyG{position:relative;z-index:0;}/*!sc*/ .AjOyG ul,.AjOyG li{list-style:none;margin:0;padding:0;}/*!sc*/ .AjOyG .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:8px 0;}/*!sc*/ .AjOyG .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;max-width:initial;}/*!sc*/ .AjOyG .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__PrimaryLink-sc-1i4som4-0:after,.AjOyG .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__PrimaryLink-sc-1i4som4-0:after{width:100%;background:#03363d;}/*!sc*/ .AjOyG .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__DropdownMenu-sc-1i4som4-1,.AjOyG .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__DropdownMenu-sc-1i4som4-1{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}/*!sc*/ .AjOyG .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0{margin-top:0;}/*!sc*/ .AjOyG .Logostyle__LogoCol-sc-1uio3uc-0{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;max-width:242px;width:auto;}/*!sc*/ data-styled.g434[id="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0"]{content:"hPfzVc,AjOyG,"}/*!sc*/ .gckoPG{display:block;min-width:240px;-webkit-transition:all 0.25s;transition:all 0.25s;position:relative;padding:16px 24px;border-radius:3px;border-left:3px solid transparent;border-bottom:none;-webkit-text-decoration:none;text-decoration:none;text-align:left;}/*!sc*/ .gckoPG > span > p{margin:0;font-size:14px;font-weight:400;line-height:1.5em;}/*!sc*/ .gckoPG > span > p:first-of-type{font-size:16px;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;margin-bottom:0.25em;line-height:normal;}/*!sc*/ @media (max-width:1119.98px){.gckoPG > span > p:first-of-type{font-size:14px;}}/*!sc*/ @media (max-width:1119.98px){.gckoPG > span > p{white-space:normal;}}/*!sc*/ .gckoPG:hover{background:#f8f9f9;border-color:#03363d;box-shadow:0px 8px 24px rgba(0,0,0,0.08);-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g435[id="SubmenuListstyle__BlockLink-sc-z7oeax-0"]{content:"gckoPG,"}/*!sc*/ .jqQbQC{color:#68737d;text-align:left;padding:0 24px;margin:15px 0 10px 3px;}/*!sc*/ data-styled.g436[id="SubmenuListstyle__Subheading-sc-z7oeax-1"]{content:"jqQbQC,"}/*!sc*/ .fcauEA{-webkit-flex-flow:row wrap;-ms-flex-flow:row wrap;flex-flow:row wrap;margin-left:auto;}/*!sc*/ @media (max-width:1119.98px){.fcauEA{margin-top:12px;}}/*!sc*/ data-styled.g441[id="CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0"]{content:"fcauEA,"}/*!sc*/ .jqScmt{padding-top:8px;padding-bottom:10px;-webkit-undefined;-ms-flex-undefined;undefined;}/*!sc*/ @media (max-width:1119.98px){.jqScmt{display:none;}}/*!sc*/ @media (max-width:1119.98px){.jqScmt{padding:6px;font-size:14px;min-width:92px;}}/*!sc*/ .cXbsmC{padding-top:8px;padding-bottom:10px;}/*!sc*/ @media (max-width:1119.98px){.cXbsmC{display:none;}}/*!sc*/ @media (max-width:1119.98px){.cXbsmC{padding:6px;font-size:14px;min-width:92px;}}/*!sc*/ @media (max-width:1119.98px){.CTAGroupstyle__StyledButton-sc-8wxsww-1 + .CTAGroupstyle__StyledButton-sc-8wxsww-1{display:none;}}/*!sc*/ data-styled.g442[id="CTAGroupstyle__StyledButton-sc-8wxsww-1"]{content:"jqScmt,cXbsmC,"}/*!sc*/ .LwfBm{background-color:#fff;padding:2rem 1.5rem;text-align:center;-webkit-text-decoration:none;text-decoration:none;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:32px;box-shadow:0px 8px 24px rgba(0,0,0,0.08);}/*!sc*/ @media (min-width:768px){.LwfBm{padding:4rem 2.5rem;text-align:inherit;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;}}/*!sc*/ @media (min-width:1120px){.LwfBm{padding:4rem 3.5rem;text-align:inherit;}}/*!sc*/ data-styled.g444[id="Promostyle__PromoRoot-sc-1lscwvc-0"]{content:"LwfBm,"}/*!sc*/ .kpdRmr{-webkit-flex:0 1 400px;-ms-flex:0 1 400px;flex:0 1 400px;}/*!sc*/ @media (min-width:768px){.kpdRmr{max-width:168px;padding:8px 0;}}/*!sc*/ data-styled.g445[id="Promostyle__MediaWrapper-sc-1lscwvc-1"]{content:"kpdRmr,"}/*!sc*/ .gMFoUj{-webkit-flex:1 1 100%;-ms-flex:1 1 100%;flex:1 1 100%;}/*!sc*/ .gMFoUj *:last-child{margin-bottom:0;}/*!sc*/ data-styled.g446[id="Promostyle__TextWrapper-sc-1lscwvc-2"]{content:"gMFoUj,"}/*!sc*/ .biyiQd{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex:1 0 auto;-ms-flex:1 0 auto;flex:1 0 auto;}/*!sc*/ @media (max-width:1119.98px){.biyiQd{-webkit-flex-shrink:1;-ms-flex-negative:1;flex-shrink:1;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}}/*!sc*/ @media (min-width:768px){.biyiQd{padding:8px 0;}}/*!sc*/ data-styled.g447[id="Promostyle__LinkWrapper-sc-1lscwvc-3"]{content:"biyiQd,"}/*!sc*/ .dZivnF{z-index:0;position:relative;}/*!sc*/ .dZivnF ul,.dZivnF li{list-style:none;margin:0;padding:0;}/*!sc*/ .dZivnF a{color:#17494d;}/*!sc*/ .dZivnF .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;position:relative;}/*!sc*/ .dZivnF .Gridstyle__Col-sc-1uhmtis-2:focus-within div,.dZivnF .Gridstyle__Col-sc-1uhmtis-2:hover div{display:block;}/*!sc*/ data-styled.g463[id="SecondaryNavbarstyle__SecondaryNavbarRoot-sc-m01bh-0"]{content:"dZivnF,"}/*!sc*/ .ljvKAs{display:none;position:absolute;top:100%;left:50%;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);padding:20px 40px 10px;border:none;box-shadow:0px 2px 4px rgba(0,0,0,0.08);background:#fff;max-height:none;text-align:center;}/*!sc*/ .ljvKAs > ul{display:grid;grid-template-rows:repeat(8,auto);grid-auto-flow:column;}/*!sc*/ .ljvKAs > ul > li{display:list-item;}/*!sc*/ .ljvKAs > ul > li:not(:last-child){margin-bottom:0;}/*!sc*/ .bBjXBf{display:none;position:absolute;top:100%;left:50%;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);padding:20px 40px 10px;border:none;box-shadow:0px 2px 4px rgba(0,0,0,0.08);background:#fff;max-height:none;text-align:center;left:initial;right:0;-webkit-transform:none;-ms-transform:none;transform:none;}/*!sc*/ .bBjXBf > ul{display:grid;grid-template-rows:repeat(10,auto);grid-auto-flow:column;}/*!sc*/ .bBjXBf > ul > li{display:list-item;}/*!sc*/ .bBjXBf > ul > li:not(:last-child){margin-bottom:0;}/*!sc*/ data-styled.g464[id="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1"]{content:"ljvKAs,bBjXBf,"}/*!sc*/ .dKmYOM > span{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;white-space:nowrap;font-size:14px;color:#68737d;}/*!sc*/ .dKmYOM > span:hover,.dKmYOM > span:focus,.dKmYOM > span:focus-visible,.dKmYOM > span:active{color:#03363d;}/*!sc*/ data-styled.g465[id="SecondaryNavbarstyle__DropdownLink-sc-m01bh-2"]{content:"dKmYOM,"}/*!sc*/ .gAXghe{display:block;line-height:0;}/*!sc*/ data-styled.g530[id="sc-4d715a79-0"]{content:"gAXghe,"}/*!sc*/ .dZsrKu{display:grid;gap:16px;grid-template-columns:repeat(2,1fr);}/*!sc*/ data-styled.g531[id="sc-510e874c-0"]{content:"dZsrKu,"}/*!sc*/ .bQiuez{position:relative;}/*!sc*/ data-styled.g532[id="sc-510e874c-1"]{content:"bQiuez,"}/*!sc*/ .hzsnEk{grid-column:span 2;}/*!sc*/ data-styled.g545[id="sc-cc6550bd-0"]{content:"hzsnEk,"}/*!sc*/ @media (min-width:768px){.gNPEJq{margin:3rem -15%;}}/*!sc*/ @media (min-width:1120px){.gNPEJq > :nth-child(1){-webkit-flex:0 1 400px;-ms-flex:0 1 400px;flex:0 1 400px;}#main-content[lang='ja-JP'] .sc-4c913245-0 > :nth-child(1){-webkit-flex:0 1 100%;-ms-flex:0 1 100%;flex:0 1 100%;}.gNPEJq > :nth-child(2){-webkit-flex:1 1 100%;-ms-flex:1 1 100%;flex:1 1 100%;}#main-content[lang='ja-JP'] .sc-4c913245-0 > :nth-child(2){-webkit-flex:1 0 auto;-ms-flex:1 0 auto;flex:1 0 auto;}.gNPEJq > :nth-child(3){-webkit-flex:0 1 120px;-ms-flex:0 1 120px;flex:0 1 120px;}.gNPEJq h3{font-size:24px;}}/*!sc*/ data-styled.g549[id="sc-4c913245-0"]{content:"gNPEJq,"}/*!sc*/ .kjpIMx{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .kjpIMx ul.bordered{border-left:4px solid #3d8dae;}/*!sc*/ .kjpIMx aside{float:left;margin:1rem 1rem 1rem -2rem;width:52%;}/*!sc*/ .kjpIMx h1,.kjpIMx h2,.kjpIMx h3,.kjpIMx h4,.kjpIMx h5,.kjpIMx li,.kjpIMx div{clear:left;}/*!sc*/ .kjpIMx blockquote{border-left:4px solid #3d8dae;color:#3d8dae;margin:0 0 1rem;padding:0 0 0 2rem;}/*!sc*/ .kjpIMx blockquote p,.kjpIMx blockquote h3{color:#3d8dae;font-weight:600;font-size:40px;font-family:"Sharp Sans",Arial,sans-serif;line-height:1.5em;}/*!sc*/ @media (max-width:767.98px){.kjpIMx blockquote p,.kjpIMx blockquote h3{font-size:18px;}}/*!sc*/ #main-content[lang='ja-JP'] .sc-b4fd687b-1 blockquote p,#main-content[lang='ja-JP'] .kjpIMx blockquote h3{font-size:20px;}/*!sc*/ .kjpIMx blockquote p cite,.kjpIMx blockquote h3 cite{display:block;font-size:16px;}/*!sc*/ .kjpIMx section.accent-tofu{background-color:#f8f9f9;margin-bottom:2rem;padding:2rem 4rem;}/*!sc*/ @media (min-width:768px){.kjpIMx section.accent-tofu{margin-left:-4rem;margin-right:-4rem;padding:4rem;}}/*!sc*/ .kjpIMx .accent-box{padding:2rem;margin:2rem 0;max-width:100%;}/*!sc*/ .kjpIMx .accent-box.accent-tofu{background-color:#f8f9f9;}/*!sc*/ .kjpIMx .accent-box.accent-oat{background-color:#ece0ce;}/*!sc*/ #main-content[lang='ja-JP'] .sc-b4fd687b-1 .accent-box{padding:2rem;}/*!sc*/ #main-content[lang='ja-JP'] .sc-b4fd687b-1 .accent-box.custom-promo{padding:0rem;}/*!sc*/ #main-content[lang='ja-JP'] .sc-b4fd687b-1 .accent-box.custom-promo > a{padding:2rem;display:block;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ #main-content[lang='ja-JP'] .sc-b4fd687b-1 .accent-box.custom-promo > a:hover,#main-content[lang='ja-JP'] .kjpIMx .accent-box.custom-promo > a:focus{box-shadow:0px 4px 12px rgba(0,0,0,0.08);}/*!sc*/ @media (min-width:768px){.kjpIMx .accent-box{padding:4rem;}}/*!sc*/ .kjpIMx .Gridstyle__Col-sc-1uhmtis-2,.kjpIMx .Gridstyle__Row-sc-1uhmtis-1{margin:auto;}/*!sc*/ .kjpIMx p img{display:block;margin:auto;}/*!sc*/ .kjpIMx [data-garden-id='accordions.accordion']{margin-bottom:2rem;}/*!sc*/ data-styled.g555[id="sc-b4fd687b-1"]{content:"kjpIMx,"}/*!sc*/ @media (max-width:767.98px){.jepzLx{display:none;}}/*!sc*/ data-styled.g560[id="sc-b4fd687b-6"]{content:"jepzLx,"}/*!sc*/ .fqoGvv{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex:1 0 auto;-ms-flex:1 0 auto;flex:1 0 auto;}/*!sc*/ @media (max-width:767.98px){.fqoGvv{-webkit-flex-shrink:1;-ms-flex-negative:1;flex-shrink:1;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}}/*!sc*/ @media (min-width:768px){.fqoGvv{padding:8px 0;}}/*!sc*/ data-styled.g563[id="sc-b4fd687b-9"]{content:"fqoGvv,"}/*!sc*/ .kiqZIv{padding-bottom:32px;background-color:#f8f9f9;}/*!sc*/ @media (max-width:767.98px){.kiqZIv{padding-top:32px;}.kiqZIv form{max-width:400px;margin:16px auto auto auto;}}/*!sc*/ .kiqZIv [data-garden-id='forms.field'] > div:first-child{margin-top:0;}/*!sc*/ data-styled.g564[id="sc-589b3f08-0"]{content:"kiqZIv,"}/*!sc*/ .eBhcoo{margin:0;}/*!sc*/ data-styled.g565[id="sc-589b3f08-1"]{content:"eBhcoo,"}/*!sc*/ .enzOBm{margin-top:16px;margin-bottom:24px;}/*!sc*/ @media (max-width:767.98px){.enzOBm{display:none;}}/*!sc*/ data-styled.g567[id="sc-589b3f08-3"]{content:"enzOBm,"}/*!sc*/ @media (max-width:767.98px){.iMJqiQ{display:none;}}/*!sc*/ data-styled.g568[id="sc-589b3f08-4"]{content:"iMJqiQ,"}/*!sc*/ .bRUHWa{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;}/*!sc*/ @media (max-width:1119.98px){.bRUHWa{margin-top:2rem;}}/*!sc*/ @media (max-width:767.98px){.bRUHWa{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}}/*!sc*/ data-styled.g569[id="sc-589b3f08-5"]{content:"bRUHWa,"}/*!sc*/ @media (max-width:1119.98px){.kMnVky{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin-bottom:20px;}}/*!sc*/ data-styled.g570[id="sc-589b3f08-6"]{content:"kMnVky,"}/*!sc*/ .fXliIx{margin-top:24px;}/*!sc*/ @media (max-width:767.98px){.fXliIx .Gridstyle__Col-sc-1uhmtis-2{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;}}/*!sc*/ data-styled.g571[id="sc-589b3f08-7"]{content:"fXliIx,"}/*!sc*/ .bUjKUr{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-flow:column wrap;-ms-flex-flow:column wrap;flex-flow:column wrap;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;gap:12px;width:100%;}/*!sc*/ @media (min-width:768px){.bUjKUr{-webkit-flex-flow:row wrap;-ms-flex-flow:row wrap;flex-flow:row wrap;-webkit-box-pack:start;-webkit-justify-content:start;-ms-flex-pack:start;justify-content:start;}}/*!sc*/ data-styled.g574[id="sc-3be43675-2"]{content:"bUjKUr,"}/*!sc*/ .cveXKD{line-height:normal;font-size:12px;}/*!sc*/ data-styled.g575[id="sc-3be43675-3"]{content:"cveXKD,"}/*!sc*/ div[id^="wistia-"][id$="_popover"]:not(.wistia_popover_embed){display:none;}/*!sc*/ body.wistia_popover_mode{overflow:hidden;}/*!sc*/ a[href="#main-content"]:has(+ div:not([class^="GlobalHeader"]) > div){-webkit-transform:translate(-50%,67px);-ms-transform:translate(-50%,67px);transform:translate(-50%,67px);}/*!sc*/ body iframe#web-messenger-container{z-index:1000 !important;}/*!sc*/ data-styled.g576[id="sc-global-hFiHGL1"]{content:"sc-global-hFiHGL1,"}/*!sc*/ .iEpZCY{background-color:#f3f0ee;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start;width:100%;}/*!sc*/ data-styled.g577[id="sc-b3715ccb-0"]{content:"iEpZCY,"}/*!sc*/ .bpqHBp{height:4px;left:0;top:0;-webkit-transition:width 0.25s;transition:width 0.25s;background-color:#00a656;}/*!sc*/ data-styled.g578[id="sc-b3715ccb-1"]{content:"bpqHBp,"}/*!sc*/ .cbjlhY{position:relative;background-color:#fff;}/*!sc*/ @media (min-width:768px){.cbjlhY{background-color:transparent;}}/*!sc*/ data-styled.g581[id="sc-b03eb99a-2"]{content:"cbjlhY,"}/*!sc*/ .tTyTv{display:none;}/*!sc*/ @media (min-width:768px){.tTyTv{display:block;}}/*!sc*/ data-styled.g582[id="sc-b03eb99a-3"]{content:"tTyTv,"}/*!sc*/ @media (max-width:767.98px){.cboMGR a[href*='/register/'][data-interaction-type='link-primary']{margin:0 16px 0 0;font-size:16px;line-height:24px;border-radius:0px;cursor:pointer;padding:4px 8px;text-align:center;background-color:#17494d;border:2px solid #17494d;color:#fff;-webkit-transition:all 0.25s ease 0s;transition:all 0.25s ease 0s;margin:0px;}.cboMGR a[href*='/register/'][data-interaction-type='link-primary']:hover{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}}/*!sc*/ data-styled.g583[id="sc-b03eb99a-4"]{content:"cboMGR,"}/*!sc*/ .dnCZXQ{z-index:1000;width:100%;margin-bottom:0;position:relative;background-color:#fff;}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5{z-index:99;}/*!sc*/ @media (min-width:481px){.sc-b03eb99a-5 + .sc-b03eb99a-5::before{background:#c2c8cc;content:'';display:block;height:1px;left:0;position:absolute;top:0;width:100%;}}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5 .sc-b03eb99a-0{border-bottom:1px solid #c2c8cc;}/*!sc*/ .dnCZXQ .sc-b03eb99a-1{display:none;}/*!sc*/ @media (max-width:767.98px){.dnCZXQ{display:none;}.dnCZXQ .sc-b03eb99a-0{display:none;}.dnCZXQ .sc-b03eb99a-1{display:block;}}/*!sc*/ .cpltb{z-index:1000;width:100%;margin-bottom:-71px;position:absolute;background-color:#fff;}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5{z-index:99;}/*!sc*/ @media (min-width:481px){.sc-b03eb99a-5 + .sc-b03eb99a-5::before{background:#c2c8cc;content:'';display:block;height:1px;left:0;position:absolute;top:0;width:100%;}}/*!sc*/ .cpltb .sc-b03eb99a-1{display:none;}/*!sc*/ @media (max-width:767.98px){.cpltb .sc-b03eb99a-0{display:none;}.cpltb .sc-b03eb99a-1{display:block;}}/*!sc*/ data-styled.g584[id="sc-b03eb99a-5"]{content:"dnCZXQ,cpltb,"}/*!sc*/ .HvyUj{background:#fff;}/*!sc*/ data-styled.g588[id="sc-c1b02e98-0"]{content:"HvyUj,"}/*!sc*/ .hnTGya > section:first-of-type,.hnTGya > article > section:first-of-type,.hnTGya > div > section:first-of-type{padding-top:128px;}/*!sc*/ data-styled.g589[id="sc-c1b02e98-1"]{content:"hnTGya,"}/*!sc*/ .iBBdGt{font-size:18px;left:-9999px;opacity:0;padding:16px 24px;position:absolute;text-align:center;-webkit-transform:translate(-50%,12px);-ms-transform:translate(-50%,12px);transform:translate(-50%,12px);z-index:399;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background-color:#fff;border:2px solid #17494d;color:#17494d;font-weight:600;top:176px;}/*!sc*/ .iBBdGt:focus{left:50%;opacity:1;}/*!sc*/ .iBBdGt:focus{outline:none;}/*!sc*/ data-styled.g591[id="sc-c1b02e98-3"]{content:"iBBdGt,"}/*!sc*/ .ddSPwE{color:#68737d;}/*!sc*/ .ddSPwE a[data-garden-id='buttons.anchor']{font-weight:700;}/*!sc*/ .ddSPwE a[data-garden-id='buttons.anchor'] > span{border-bottom:none;}/*!sc*/ .ddSPwE a[data-garden-id='buttons.anchor'] > span:hover{border-bottom:2px solid #06615a;-webkit-transition:none;transition:none;}/*!sc*/ .ddSPwE svg{width:11px;height:11px;margin-right:7px;}/*!sc*/ data-styled.g592[id="sc-ca1478c-0"]{content:"ddSPwE,"}/*!sc*/ .bKppPm{position:fixed;right:16px;bottom:96px;display:block;z-index:1;padding:0;display:none;}/*!sc*/ .bKppPm[aria-hidden='false']{display:block;}/*!sc*/ @media (max-width:767.98px){.bKppPm{left:16px;}}/*!sc*/ data-styled.g601[id="sc-61d66886-0"]{content:"bKppPm,"}/*!sc*/ .gZnRew{background:#d6eef2;box-shadow:0px 4px 12px rgba(0,0,0,0.08);max-height:400px;overflow:auto;padding:32px 24px;position:static;width:100%;gap:16px;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}/*!sc*/ @media (min-width:768px){.gZnRew{width:520px;}}/*!sc*/ .gZnRew [class*='TextWrapper']{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;}/*!sc*/ @media (min-width:768px){.gZnRew [class*='TextWrapper']{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;}}/*!sc*/ .gZnRew [class*='MediaWrapper']{height:160px;width:160px;display:none;-webkit-order:2;-ms-flex-order:2;order:2;}/*!sc*/ @media (min-width:768px){.gZnRew [class*='MediaWrapper']{display:block;}}/*!sc*/ .gZnRew [class*='LinkWrapper']{max-width:100%;-webkit-order:3;-ms-flex-order:3;order:3;-webkit-box-pack:stretch;-webkit-justify-content:stretch;-ms-flex-pack:stretch;justify-content:stretch;}/*!sc*/ data-styled.g602[id="sc-61d66886-1"]{content:"gZnRew,"}/*!sc*/ .CTGkO{position:absolute;right:8px;top:8px;}/*!sc*/ data-styled.g603[id="sc-61d66886-2"]{content:"CTGkO,"}/*!sc*/ </style></head><body><div id="__next"><div><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-Z4DV" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><a href="#main-content" class="sc-c1b02e98-3 iBBdGt">Skip to main content</a><header role="banner" aria-label="global-header" data-nmw-id="v1-global-header-main" class="sc-b03eb99a-5 dnCZXQ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN sc-b03eb99a-2 cbjlhY"><nav role="navigation" aria-label="global-navigation-secondary" style="z-index:301" class="SecondaryNavbarstyle__SecondaryNavbarRoot-sc-m01bh-0 dZivnF sc-b03eb99a-3 tTyTv"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ikGaFK Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/login/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sign in</span></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Help Centre</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Company</span></a><div rows="8" class="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1 ljvKAs"><ul><li><a href="/sg/contact/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Contact us</span></a></li><li><a href="/sg/about/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">About us</span></a></li><li><a href="/sg/company/press/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Press</span></a></li><li><a href="/sg/company/events/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Events</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/careers/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Careers</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/sg/diversity-inclusion/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Diversity and inclusion</span></a></li><li><a href="/sg/sustainability/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sustainability</span></a></li><li><a href="/sg/company/legal/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Legal</span></a></li></ul></div></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/contact/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Contact us</span></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (Singapore)</span></a><div rows="10" class="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1 bBjXBf"><ul><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (US)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.co.uk/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (UK)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.es/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Español</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com.mx/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Español (LATAM)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com.br/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Português</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.fr/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Français</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.de/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Deutsch</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/it/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Italiano</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.nl/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Nederlands</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.co.jp/blog/workforce-planning-template/" data-interaction-type="link-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">日本語</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div></div></div></div></nav></div><div class="sc-b03eb99a-0 jZGAUS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><nav role="navigation" aria-label="global-navigation-primary" style="z-index:300" data-nmw-id="global-primary-nav-links-desktop" class="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0 hPfzVc"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div style="margin:0" class="StyledRow-sc-xjsdg1-0 btaUcD Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div style="text-align:left" class="StyledCol-sc-inuw62-0 fsKKdM Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG jXRRei" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="83" height="16" viewBox="0 0 83 16" fill="currentColor" variant="main" role="img" aria-label="Zendesk" theme="[object Object]" class="Logostyle__ZDLogoLink-sc-1uio3uc-1 kWPuar"><path d="M55.753 13.773a4.47 4.47 0 0 0 2.969-1.155l1.485 1.567c-1.155 1.155-2.722 1.814-4.371 1.732-3.546 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.443 6.515h-8.495a3.01 3.01 0 0 0 3.299 2.557m2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.567-.082-2.887.99-3.052 2.557zM0 13.691l6.515-6.598H.164V5.031h9.32v2.144l-6.515 6.598h6.598v2.062H0zm17.32.082a4.47 4.47 0 0 0 2.969-1.155l1.485 1.567a5.74 5.74 0 0 1-4.454 1.814c-3.629 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.361 6.515h-8.33c.247 1.567 1.732 2.639 3.299 2.474zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.485-.082-2.804.99-3.052 2.557zm16.578.99c-.165-2.969 2.144-5.526 5.113-5.608h.247c1.402 0 2.722.577 3.546 1.649V0h2.309v15.753H45.36v-1.485C44.453 15.34 43.133 16 41.731 16c-2.969 0-5.443-2.474-5.361-5.443.082-.082.082-.165.082-.165zm9.072 0c0-1.897-1.567-3.381-3.381-3.381-1.897 0-3.381 1.567-3.381 3.381 0 1.897 1.567 3.381 3.381 3.381a3.344 3.344 0 0 0 3.381-3.381m16.825 3.134 2.062-1.155a3.18 3.18 0 0 0 2.722 1.567c1.32 0 1.979-.66 1.979-1.402s-1.237-1.072-2.639-1.32c-1.814-.412-3.711-.99-3.711-3.216 0-1.732 1.649-3.299 4.206-3.299 1.732-.082 3.381.66 4.371 2.062l-1.897 1.155a2.9 2.9 0 0 0-2.392-1.237c-1.237 0-1.814.577-1.814 1.32s.99.99 2.557 1.32c1.814.412 3.794.99 3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 gfctfM">Products</span><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 hUKmIO"><div><ul><li><a href="/sg/service/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for customer service</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The complete service solution</p></span></a></li><li><a href="/sg/employee-service/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for employee service</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Treat employees like customers</p></span></a></li><li><a href="/sg/platform/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine platform</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Fast, open and flexible</p></span></a></li><li><a href="/sg/marketplace/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Marketplace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Apps, integrations and partners</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 gfctfM">Pricing</span><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 jEnMVT"><div><ul><li><a href="/sg/pricing/featured/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk for service</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">The complete service solution</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 gfctfM">Solutions</span><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 jEnMVT"><div><ul><li><a href="/sg/enterprise/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Enterprise</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Have conversations at scale</p></span></a></li><li><a href="/sg/smb/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Small and medium businesses</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Grow without growing pains</p></span></a></li><li><a href="/sg/startups/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Startups</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Start off on the right foot</p></span></a></li><li><a href="/sg/industries/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Industries</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Meet your market’s needs</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/demo/" data-interaction-type="link-inline-primary" tabindex="0" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Demo</a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 dAqHda">Resources</span><div rows="5" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 fyluJX"><div><ul><li><a href="/sg/blog/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Blog</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guides, reports and best practice</p></span></a></li><li><a href="/sg/company/events/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Events and webinars</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Learn from wherever you are</p></span></a></li><li><a href="/sg/zendesk-community/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Community</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Connect, learn and engage with Zendesk users</p></span></a></li><li><a href="/sg/customer-experience/professional-services/#professional-services/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Professional services</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Get hands-on help, dedicated support or expert guidance</p></span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">What’s new with Zendesk</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Check out recent product updates</p></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/sg/developers/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">API and developers</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Info for building things with Zendesk</p></span></a></li><li><a href="/sg/partner/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Partners</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">How to locate or become a Zendesk partner</p></span></a></li><li><a href="/sg/why-zendesk/customers/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Customer stories</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">See what success with Zendesk looks like</p></span></a></li><li><a href="/sg/trust-center/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Trust and security</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Your business is protected with Zendesk</p></span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk Help Centre</p></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div></div></div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0 fcauEA"><a href="/sg/register/" data-interaction-type="button-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ccaaIc CTAGroupstyle__StyledButton-sc-8wxsww-1 jqScmt" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Free trial</a><a href="/sg/demo/" data-interaction-type="button-secondary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 cuqagr CTAGroupstyle__StyledButton-sc-8wxsww-1 cXbsmC" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Demo</a></div></div></div></div></nav></div></div><div class="sc-b03eb99a-1 fnudSf"><nav role="navigation" aria-label="global-navigation-primary" data-nmw-id="global-primary-nav-links-mobile" class="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0 gNdNAX sc-b03eb99a-4 cboMGR"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jIlQVA Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG jXRRei" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="83" height="16" viewBox="0 0 83 16" fill="currentColor" variant="main" role="img" aria-label="Zendesk" theme="[object Object]" class="Logostyle__ZDLogoLink-sc-1uio3uc-1 kWPuar"><path d="M55.753 13.773a4.47 4.47 0 0 0 2.969-1.155l1.485 1.567c-1.155 1.155-2.722 1.814-4.371 1.732-3.546 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.443 6.515h-8.495a3.01 3.01 0 0 0 3.299 2.557m2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.567-.082-2.887.99-3.052 2.557zM0 13.691l6.515-6.598H.164V5.031h9.32v2.144l-6.515 6.598h6.598v2.062H0zm17.32.082a4.47 4.47 0 0 0 2.969-1.155l1.485 1.567a5.74 5.74 0 0 1-4.454 1.814c-3.629 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.361 6.515h-8.33c.247 1.567 1.732 2.639 3.299 2.474zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.485-.082-2.804.99-3.052 2.557zm16.578.99c-.165-2.969 2.144-5.526 5.113-5.608h.247c1.402 0 2.722.577 3.546 1.649V0h2.309v15.753H45.36v-1.485C44.453 15.34 43.133 16 41.731 16c-2.969 0-5.443-2.474-5.361-5.443.082-.082.082-.165.082-.165zm9.072 0c0-1.897-1.567-3.381-3.381-3.381-1.897 0-3.381 1.567-3.381 3.381 0 1.897 1.567 3.381 3.381 3.381a3.344 3.344 0 0 0 3.381-3.381m16.825 3.134 2.062-1.155a3.18 3.18 0 0 0 2.722 1.567c1.32 0 1.979-.66 1.979-1.402s-1.237-1.072-2.639-1.32c-1.814-.412-3.711-.99-3.711-3.216 0-1.732 1.649-3.299 4.206-3.299 1.732-.082 3.381.66 4.371 2.062l-1.897 1.155a2.9 2.9 0 0 0-2.392-1.237c-1.237 0-1.814.577-1.814 1.32s.99.99 2.557 1.32c1.814.412 3.794.99 3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><a href="/sg/register/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2 hECWgd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Start free trial</span></a><button aria-label="Toggle mobile menu" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><header role="banner" aria-label="global-header" data-nmw-id="v1-global-header-blog" class="sc-b03eb99a-5 cpltb"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN sc-b03eb99a-2 cbjlhY"></div><div class="sc-b03eb99a-0 jZGAUS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><nav role="navigation" aria-label="global-navigation-primary" style="z-index:300" data-nmw-id="global-primary-nav-links-desktop" class="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0 AjOyG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div style="margin:0" class="StyledRow-sc-xjsdg1-0 btaUcD Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div style="text-align:left" class="StyledCol-sc-inuw62-0 fsKKdM Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG dCDdZM" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/blog/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span style="font-weight:default" class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Logostyle__LogoHeading-sc-1uio3uc-6 fwFwMP">Zendesk blog</span></a></div><div class="StyledCol-sc-inuw62-0 coApmP Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/blog/tags/best-practices/" data-interaction-type="link-inline-primary" tabindex="0" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Best practices</a><div rows="4" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 jQKvoV"><div><p class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB SubmenuListstyle__Subheading-sc-z7oeax-1 jqQbQC">By product solution</p><ul><li><a href="/sg/blog/tags/artificial-intelligence/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">AI and automation</p></span></a></li><li><a href="/sg/blog/tags/messaging/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Customer support social media</p></span></a></li><li><a href="/sg/blog/tags/help-center/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Help centre</p></span></a></li><li><a href="/sg/blog/tags/customer-service-metrics-data/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Analytics and data</p></span></a></li></ul></div><div><p class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB SubmenuListstyle__Subheading-sc-z7oeax-1 jqQbQC">By role</p><ul><li><a href="/sg/blog/tags/service/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Customer support</p></span></a></li><li><a href="/sg/blog/tags/sales/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sales</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 coApmP Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/blog/tags/tools-and-media/" data-interaction-type="link-inline-primary" tabindex="0" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Tools</a><div rows="5" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 hqKGES"><div><ul><li><a href="/sg/blog/tags/tools-and-templates/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Tools and templates</p></span></a></li><li><a href="/sg/blog/tags/guide/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guides and ebooks</p></span></a></li><li><a href="/sg/blog/tags/conversations-with-zendesk-podcast/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Podcast | Conversations with Zendesk</p></span></a></li><li><a href="/sg/blog/tags/zendesk-podcast-sit-down-startup/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Podcast | Sit Down Startup</p></span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.youtube.com/zendesk/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk on YouTube</p></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div><p class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB SubmenuListstyle__Subheading-sc-z7oeax-1 jqQbQC">Featured guides</p><ul><li><a href="/sg/blog/customer-service-skills/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">What is customer service?</p></span></a></li><li><a href="/sg/blog/why-companies-should-invest-in-the-customer-experience/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">What is customer experience? Definition + how to improve</p></span></a></li><li><a href="/sg/blog/ticketing-system/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">What is a ticketing system? (+3 ways companies use them)</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 coApmP Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/blog/tags/executive-insights/" data-interaction-type="link-inline-primary" tabindex="0" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 dkUFpo" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Executive insights</a><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 gqodUU"><div><ul><li><a href="/sg/blog/tags/customer-service-trends/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Research and trends</p></span></a></li><li><a href="/sg/blog/tags/reports/" data-interaction-type="link-primary" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP SubmenuListstyle__BlockLink-sc-z7oeax-0 gckoPG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Reports</p></span></a></li></ul></div></div></div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0 fcauEA"><button aria-label="Search" class="MobileNavbarstyle__SearchButton-sc-lh7jwa-13 dEtJSL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__SearchIcon-sc-lh7jwa-11 hWIFoa"><path d="M6 12c-3.3 0-6-2.7-6-6s2.7-6 6-6 6 2.7 6 6-2.7 6-6 6M6 2C3.8 2 2 3.8 2 6s1.8 4 4 4 4-1.8 4-4-1.8-4-4-4m9 13-5-5zm0 1c-.25 0-.5-.1-.7-.3l-5-5c-.4-.4-.4-1 0-1.4s1-.4 1.4 0l5 5c.4.4.4 1 0 1.4-.2.2-.45.3-.7.3"></path></svg> <span>Search</span></button></div></div></div></div></nav></div></div><div class="sc-b03eb99a-1 fnudSf"><nav role="navigation" aria-label="global-navigation-primary" data-nmw-id="global-primary-nav-links-mobile" class="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0 gNdNAX sc-b03eb99a-4 cboMGR"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jIlQVA Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG dCDdZM" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/blog/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span style="font-weight:default" class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Logostyle__LogoHeading-sc-1uio3uc-6 fwFwMP">Zendesk blog</span></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><button class="MobileNavbarstyle__SearchButton-sc-lh7jwa-13 dEtJSL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__SearchIcon-sc-lh7jwa-11 hWIFoa"><path d="M6 12c-3.3 0-6-2.7-6-6s2.7-6 6-6 6 2.7 6 6-2.7 6-6 6M6 2C3.8 2 2 3.8 2 6s1.8 4 4 4 4-1.8 4-4-1.8-4-4-4m9 13-5-5zm0 1c-.25 0-.5-.1-.7-.3l-5-5c-.4-.4-.4-1 0-1.4s1-.4 1.4 0l5 5c.4.4.4 1 0 1.4-.2.2-.45.3-.7.3"></path></svg>Search</button><button aria-label="Toggle mobile menu" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 kafYyB"></div></nav></div><div class="sc-b3715ccb-0 iEpZCY"><div color="peppermint_patty" style="width:0%" class="sc-b3715ccb-1 bpqHBp"></div></div></header><main class="sc-c1b02e98-0 HvyUj" id="main-content" lang="en-US"><div class="sc-c1b02e98-1 hnTGya"><section class="Basestyle__BaseRoot-sc-3zktjg-1 cpbHnA"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 sc-b4fd687b-6 bEEqbX jepzLx" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><nav aria-label="Breadcrumb" itemscope="" itemType="https://schema.org/BreadcrumbList" class="Breadcrumbsstyle__Breadcrumb-sc-16xz1hx-0 jmzykg"><ol class="Breadcrumbsstyle__Crumbs-sc-16xz1hx-1 dGwjHC"><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/sg/blog/tags/best-practices/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Best practices</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Best practices"/><meta itemProp="position" content="1"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/sg/blog/tags/employee-experience/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Employee service</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Employee service"/><meta itemProp="position" content="2"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 iYXkfi"><span href="" data-interaction-type="link-primary" aria-current="page" itemProp="item" class="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4 ihQZPj Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Workforce planning template</span></span><meta itemProp="name" content="Workforce planning template"/><meta itemProp="position" content="3"/></li></ol></nav></div></div></div></div></section></div><article data-nmw-id="pages.Blog.BlogMainContent"><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eSGwgQ Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB sc-ca1478c-0 ddSPwE"><a href="/sg/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.4 10.4 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.7 12.7 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947m0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947"></path></svg>Article</span></a> <!-- -->•<!-- --> <!-- -->1 min read</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Workforce planning template: 7 examples + tips</h1><p class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">Even the best strategy can fail without a comprehensive checklist. Check out our seven workforce planning templates to nail your organizational strategy.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">By Hannah Wren, Staff Writer</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Last updated June 11, 2024</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"><a href="/sg/blog/tags/workflow-efficiency/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Tagstyle__TagRoot-sc-1uuac66-1 culUHm" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Tagstyle__TagText-sc-1uuac66-0 kjAPec">Workflow efficiency</span></a><a href="/sg/blog/tags/workforce-engagement-management/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Tagstyle__TagRoot-sc-1uuac66-1 culUHm" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Tagstyle__TagText-sc-1uuac66-0 kjAPec">Workforce engagement management</span></a></div><div class="sc-b4fd687b-9 fqoGvv"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/1_5OpawGnZrGBSDq-qAZdmwDUmHw7DOLKpDXPFwUJpls/template/preview" data-interaction-type="button-primary" data-nmw-id="components.global.GatedContent.GatedLink" data-type="gated resource" style="margin-top:32px;margin-bottom:16px" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce planning checklist<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div><div class="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7 fDqkXl"><ul class="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8 hAhnRj"><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://twitter.com/intent/tweet?url=https://zdsk.co/3SD1geu&text=Workforce%20planning%20template%3A%207%20examples%20%2B%20tips" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1 ennTzG"><path d="M9.3 6.9 14.4 1h-1.2L8.8 6.1 5.2 1H1.1l5.3 7.8L1.1 15h1.2L7 9.6l3.7 5.4h4.1zm-1.6 2-.6-.8-4.3-6.2h1.9l3.5 5 .5.8 4.5 6.5h-1.9z" class="twitter-x_svg__st0"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://zdsk.co/3srHI28" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2 fMYITU"><path d="M15.043 8.043a7.043 7.043 0 1 0-14.086 0A7.044 7.044 0 0 0 6.899 15v-4.921H5.111V8.043h1.788V6.491c0-1.765 1.051-2.74 2.66-2.74.771 0 1.576.138 1.576.138v1.733h-.888c-.875 0-1.148.543-1.148 1.1v1.321h1.953l-.312 2.036H9.099V15a7.044 7.044 0 0 0 5.942-6.957z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://www.linkedin.com/shareArticle?mini=true&url=https://zdsk.co/3QG087g" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4 bRAChU"><path d="M15.25 9.589v5.441h-3.109V9.953c0-1.275-.45-2.145-1.574-2.145-.86 0-1.37.586-1.595 1.153-.081.202-.102.485-.102.769v5.298H5.759s.042-8.598 0-9.487h3.109v1.346l-.021.031h.021v-.031c.413-.645 1.15-1.567 2.803-1.567 2.045 0 3.579 1.357 3.579 4.27zM2.509.97C1.445.97.75 1.678.75 2.61c0 .91.675 1.64 1.718 1.64h.021c1.085 0 1.757-.729 1.757-1.64C4.225 1.678 3.571.97 2.51.97zM.933 15.03h3.109V5.543H.933z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://www.zendesk.com/public/assets/sitemaps/sg/feed.xml" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="SocialBlockstyle__RssIcon-sc-1ebt7cj-6 hUVtNW"><path d="M8.462 15a8 8 0 0 0-.142-1.528q-.124-.71-.391-1.377c-.267-.667-.403-.862-.675-1.252a7.3 7.3 0 0 0-.959-1.137Q5.194 8.64 3.896 8.089c-1.298-.551-1.806-.551-2.825-.551v-2.15q.977 0 1.883.16.924.177 1.768.524c.844.347 1.104.524 1.626.879a9 9 0 0 1 1.475 1.226 9 9 0 0 1 1.226 1.475q.533.781.879 1.635c.346.854.406 1.161.524 1.777q.16.923.16 1.937zm-3.447-1.332a2.1 2.1 0 0 1-.48.693q-.302.302-.675.471c-.373.169-.515.169-.799.169q-.391 0-.764-.169c-.373-.169-.468-.269-.657-.471q-.301-.337-.471-.693c-.17-.356-.169-.497-.169-.782q0-.426.169-.8c.169-.374.269-.474.471-.675q.284-.302.64-.462c.356-.16.497-.16.782-.16q.426 0 .799.16c.373.16.474.261.675.462q.301.337.462.693c.161.356.16.497.16.782q0 .426-.142.782zM15 14.929h-2.274q0-1.207-.213-2.328c-.213-1.121-.355-1.466-.64-2.159a10.8 10.8 0 0 0-1.066-1.981q-.64-.96-1.492-1.83c-.852-.87-1.173-1.09-1.812-1.528q-.942-.639-1.981-1.075c-1.039-.436-1.419-.506-2.176-.648a12.5 12.5 0 0 0-2.345-.213V.999q1.457 0 2.807.266 1.332.266 2.567.791c1.235.525 1.614.785 2.372 1.306a14 14 0 0 1 2.15 1.795 15 15 0 0 1 1.794 2.15q.764 1.137 1.279 2.363c.515 1.226.598 1.67.764 2.559Q15 13.561 15 15z"></path></svg></a></li></ul></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271104%27%20height=%27552%27/%3e"/></span><img alt="Illustration of a young woman casually leaning against a green boulder" fetchpriority="high" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplatehero.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hmnTZa"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 sc-b4fd687b-1 bEEqbX kjpIMx" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dATmVw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="accent-box accent-tofu"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">What is a workforce planning template?</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A workforce planning template is a guide that helps a business align its workforce with future goals and objectives. Through strategic questions and steps, an organization can evaluate the current status of its employees and identify opportunities for training, hiring, succession planning, and more.</p></div><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">In the American National Football League (NFL), teams don’t just happen to win the Super Bowl.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sure, there are star players and strong offensive lines, but championships are won by well-rounded teams, goal setting, and game-day strategies—all of which require plenty of forethought, planning, and hard work. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Successful organizations draft and develop new talent, acquire impact players through trades and free agency, and start looking ahead when star players are nearing retirement. Championship franchises follow a proven framework—one you can emulate in your operations.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce planning templates set businesses up for success by aligning organizational goals with business needs. These templates can help with retirement planning initiatives, identify individual and departmental skill gaps, and shine a light on <a target="_blank" rel="noopener noreferrer" href="/sg/blog/customer-service-metrics-matter/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer service metrics<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. Read on to learn how you can set up an organizational dynasty with workforce planning templates. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">More in this guide:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bordered"><li><a href="#Why do you need a workforce planning template?" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Why do you need a workforce planning template?</a></li><li><a href="#7 workforce planning templates" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">7 workforce planning templates</a></li><li><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li>Strategic workforce planning template<!-- -->Workforce development plan template</li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce gap analysis template</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce transition plan template</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce labor forecasting template</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce individual analysis template</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Customer service workforce template</p></li></ul></li><li><a href="#How to introduce a workforce planning template to your team" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">How to introduce a workforce planning template to your team</a></li></ul><h2 id="Why do you need a workforce planning template?" class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Why do you need a workforce planning template?</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>A business should use workforce planning templates because they provide a framework for organizational success.</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">After all, a company is only as successful as its team is, so it’s crucial to keep an eye on <a target="_blank" rel="noopener noreferrer" href="/sg/blog/improve-agent-productivity-better-cx/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">agent productivity<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, competency of the workforce, and future staffing levels. Workforce planning templates can assist in several key areas:</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF"><li><strong>New hire planning:</strong> When organizations identify future talent gaps, they can plan and deploy hiring initiatives to help prevent turnover and maintain an optimal number of employees.</li><li><strong>Training opportunities:</strong> Templates can identify where improvements are needed to foster career development and ensure staff members consistently thrive. </li><li><strong>Resignations and retirements:</strong> With a proper plan, organizations can combat planned resignations by identifying successors and implementing transition plans, reducing the impact of talent loss.</li><li><strong>Organizational planning:</strong> When workforce managers think long-term with workforce planning templates, they can stay ahead of industry trends and maintain market strength.</li></ul><h2 id="7 workforce planning templates" class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">7 workforce planning templates</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Now, let’s look at seven planning templates that can aid in your workforce strategy. </p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bordered"><li><a href="#Strategic workforce planning template" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Strategic workforce planning template</a></li><li><a href="#Workforce development plan template" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce development plan template</a></li><li><a href="#Workforce gap analysis template" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce gap analysis template</a></li><li><a href="#Workforce transition plan template" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce transition plan template</a></li><li><a href="#Workforce labor forecasting template" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce labor forecasting template</a></li><li><a href="#Workforce individual analysis template" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce individual analysis template</a></li><li><a href="#Customer service workforce template" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Customer service workforce template</a></li></ul><h3 id="Strategic workforce planning template" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">1. Strategic workforce planning template</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Best for initial workforce planning</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">When first creating a workforce plan, you need to evaluate your organization from every angle. Our strategic workforce planning template provides a high-level overview of your current and future goals, staffing needs, and training requirements. From here, you can build strategic direction and implement initiatives to improve your organization and foster a <a target="_blank" rel="noopener noreferrer" href="/sg/employee-experience/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">modern employee experience<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><img alt="a template for conducting strategic workforce planning." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate1.png" width="80%"/> </p><div style="text-align:center"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/1ZqfPCyl3gqvY_eyIa21OX_wsq2RpHY3-vmw9FkAu1aI/template/preview" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download template<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p></div><h3 id="Workforce development plan template" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">2. Workforce development plan template</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Best for employee development</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">To remain competitive in the marketplace, businesses need to invest in their employees. Use this template to evaluate individual staff members to get a sense of their career goals and any training or action steps they’ll need to take. This development plan can also play a helpful role in retention, identifying new skill sets, and <a target="_blank" rel="noopener noreferrer" href="/sg/blog/employee-experience-journey-mapping/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">employee experience journey mapping<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. </p><div style="text-align:center"><img alt="a template for conducting workforce development." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate2.png" width="80%"/></div><div style="text-align:center"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/15oqwJjfaimxOVF0OLDxsBwjpqR3lFyenoUVUjHjR9Ck/template/preview" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download template<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p></div><h3 id="Workforce gap analysis template" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">3. Workforce gap analysis template</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Best for identifying employee and team-wide training opportunities</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">With this template, businesses can identify gaps and shortages in employee and organizational skill levels. The template includes space for the desired proficiency, action plans for improvements, and timelines. When a company knows the skills and shortcomings of its employees, it can engage in training exercises and product supplementation to help them perform their duties more effectively.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><img alt="a template for conducting workforce gap analysis" loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate3.png" width="80%"/> </p><div style="text-align:center"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/1mEDpUGPn3TlySvLxGEnVGiV7s5Yk0OM8IEgGLtFiShg/template/preview" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download template<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p></div><h3 id="Workforce transition plan template" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">4. Workforce transition plan template</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Best for planned retirements and other planned role changes</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce change is inevitable. Organizations should adequately plan for retirements and resignations, especially for high-level roles. Complete with checklists and transition dates, this template can help a business plan for future role changes to ensure incoming employees don’t miss a beat in their new roles. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><img alt="a template for creating workforce transition plans" loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate4.png" width="80%"/> </p><div style="text-align:center"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/15yPtQ6Qcll3BhQGpCbIEAv71un-VL3k9io6bME3YW6c/template/preview" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download template<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p></div><h3 id="Workforce labor forecasting template" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">5. Workforce labor forecasting template</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Best for forecasting future labor needs</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Businesses need to plan for internal and external trends affecting future day-to-day operations. This template features entries and questions that allow you to comprehensively analyze the demographics and status of your workforce. Doing so can help you create effective action plans and training regimens for you and your employees.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><img alt="a template for conducting workforce labor forecasting." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate5.png" width="80%"/> </p><div style="text-align:center"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/1R61qEAej0ldMhOE3y-hqZPL-0bT3vBjNQoCrZpRu1hk/template/preview" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download template<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p></div><h3 id="Workforce individual analysis template" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">6. Workforce individual analysis template</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Best for analyzing a workforce on a more individual level</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Use the workforce individual analysis template to evaluate your workforce as a sum of its parts. Enter employees’ information to see a side-by-side comparison of team and departmental experience, skill level, salary, and more. This process can highlight areas of improvement and help businesses set new strategic goals and implement employee development initiatives—factors that can improve <a target="_blank" rel="noopener noreferrer" href="" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">employee engagement<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><img alt="a template for conducting individual workforce analysis." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate6.png" width="80%"/> </p><div style="text-align:center"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/1BiJQ8CgzVXiBlUw8Jq4Ba0bu2_fgIipMxszQ6vjssEk/template/preview" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download template<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p></div><h3 id="Customer service workforce template" class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">7. Customer service workforce template</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><strong>Best for examining departmental customer service levels</strong></p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Providing an outstanding <a target="_blank" rel="noopener noreferrer" href="/sg/blog/why-companies-should-invest-in-the-customer-experience/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">customer experience (CX)<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> should be at the top of every company’s priority list. How you treat and assist customers directly impacts how successful you’ll be in acquiring new business and building long-term relationships. Our customer service workforce template has entries for analyzing the <a target="_blank" rel="noopener noreferrer" href="/sg/blog/customer-support-kpis-need-track/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">six customer service metrics every support team should track<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><img alt="a template for conducting customer service workforce analysis." loading="lazy" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate7.png" width="80%"/> </p><div style="text-align:center"><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/18gNQEhfGHIhv5a9iT5aaOsf9mHJDAbXT5UFPkxKJetQ/template/preview" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download template<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></p></div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 LwfBm sc-4c913245-0 gNPEJq"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate8.png"/></noscript></span></span></div></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Bring more clarity to your workforce planning with our checklist</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Download our workforce planning steps checklist—a free document that provides a road map for how to proceed with workforce management initiatives.</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><div class="sc-b4fd687b-9 fqoGvv"><a data-interaction-type="button-primary" data-nmw-id="components.global.GatedContent.GatedLink" data-type="gated resource" style="margin-top:32px;margin-bottom:16px" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Download now</a></div></div></div></div></div><h2 id="How to introduce a workforce planning template to your team" class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">How to introduce a workforce planning template to your team</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Creating a successful workforce planning template is only half the battle. Ensure your organization commits to the new strategy so operations go as planned. Here are some ways you can do that.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Create a unified vision</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Every team member needs to align with your workforce planning template. Share it with key stakeholders—like managers, HR professionals, department heads, your collective <a target="_blank" rel="noopener noreferrer" href="/sg/blog/employee-experience-internal-help-desks-future-work/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">internal help desk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, and other relevant members of your organization—so everyone knows the purpose of your new strategy. You can ensure smooth implementation when all personnel are on the same page and understand their roles in the workforce plan. </p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Establish benchmarks for success</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce planning templates can create organizational success, but their effectiveness depends on your own benchmarks. Don’t just introduce a new template—introduce it with clear and measurable key performance indicators (KPIs) and workforce data. By defining goals, you give your organization the direction needed to fully maximize your new strategy.</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Stay flexible</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Just because you develop a workforce planning template doesn’t mean it’s the be-all and end-all of your organizational strategy. As time progresses, check in on those previously established benchmarks to monitor your performance. If you need to make strategy adjustments, don’t feel shackled by your current plan, and revise it if necessary. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Explore outside tools like <a target="_blank" rel="noopener noreferrer" href="/sg/service/help-desk-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">help desk software<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> or <a target="_blank" rel="noopener noreferrer" href="/sg/internal-help-desk/employee-experience-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">employee experience software<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> if you think it will make your organization productive.</p><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Optimize your workforce planning and workforce management with Zendesk and Tymeshift</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Workforce planning templates can help you establish an organizational dynasty, but they’re only one piece of the puzzle. <a target="_blank" rel="noopener noreferrer" href="/sg/blog/workforce-management/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce management (WFM)<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> is a set of processes businesses use to manage employees and resources and to optimize productivity—and WFM strategies can inform your planning.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">That said, performing WFM can be time-consuming, especially if you’re using spreadsheets. When you manage people, conduct scheduling, and need to understand your employees’ activity, a WFM tool can help—that’s where we come in. </p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">To expand on our world-class customer service capabilities, we’ve <a target="_blank" rel="noopener noreferrer" href="/sg/blog/zendesk-tymeshift/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">acquired Tymeshift<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, a workforce management solution built just for Zendesk. With the power of both products, you can create a seamless workforce management and customer support ecosystem that can optimize your operations.</p><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne"><a target="_blank" rel="noopener noreferrer" href="https://www.tymeshift.com/free-trial" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Start a free trial<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> of Tymeshift today. </p></div></div></div></div></div></div></section></article><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 LwfBm"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate8.png"/></noscript></span></span></div></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 haxOMV">Bring more clarity to your workforce planning with our checklist</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Download our workforce planning steps checklist—a free document that provides a road map for how to proceed with workforce management initiatives.</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><div class="sc-b4fd687b-9 fqoGvv"><a target="_blank" rel="noopener noreferrer" href="https://docs.google.com/presentation/d/1_5OpawGnZrGBSDq-qAZdmwDUmHw7DOLKpDXPFwUJpls/template/preview" data-interaction-type="button-primary" data-nmw-id="components.global.GatedContent.GatedLink" data-type="gated resource" style="margin-top:32px;margin-bottom:16px" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Workforce planning checklist<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Related stories</h2></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 jnJjOX"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/blog/HRReadinglistimage.jpg"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB sc-ca1478c-0 ddSPwE"><a href="/sg/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.4 10.4 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.7 12.7 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947m0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947"></path></svg>Article</span></a><br/> <!-- --> <!-- -->1 min read</h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a href="/sg/blog/10-essential-books-and-podcasts-for-it-leaders-in-2025/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">10 essential books and podcasts for IT leaders in 2025</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">These 10 essential resources, curated by our team of experts, will help you design better employee…</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"></div></div></div><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 jnJjOX"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/blog/HRReadinglistimage.jpg"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB sc-ca1478c-0 ddSPwE"><a href="/sg/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.4 10.4 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.7 12.7 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947m0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947"></path></svg>Article</span></a><br/> <!-- --> <!-- -->1 min read</h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a href="/sg/blog/10-essential-books-for-hr-leaders-in-2025/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">10 essential books for HR leaders in 2025</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">These 10 books for HR leaders, curated by our team of experts, will help you enhance…</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"></div></div></div><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 jnJjOX"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/croppedheroimageoffivepeoplewearingheadsets.png"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB sc-ca1478c-0 ddSPwE"><a href="/sg/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.4 10.4 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.7 12.7 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947m0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947"></path></svg>Article</span></a><br/> <!-- --> </h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a href="/sg/blog/quality-assurance-for-your-support-team/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">An introduction to quality assurance for your support team</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Quality assurance helps your support team improve performance monumentally. Here is how to introduce a QA program to your team successfully.</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"><a href="/sg/blog/tags/team-efficiency/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Tagstyle__TagRoot-sc-1uuac66-1 culUHm" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Tagstyle__TagText-sc-1uuac66-0 kjAPec">Team efficiency</span></a></div></div></div><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 jnJjOX"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/heroimageofthreecustomersusingtheirlaptop.png"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB sc-ca1478c-0 ddSPwE"><a href="/sg/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hPvZoB" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="18" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.4 10.4 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.93.93 0 0 1-.881.627.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.8.8 0 0 1-.26-.043 10.5 10.5 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.7 12.7 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947m0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.9.9 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.7 12.7 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947"></path></svg>Article</span></a><br/> <!-- --> </h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI"><a href="/sg/blog/total-experience/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">What is total experience? Definition + strategies for success</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">A successful total experience strategy helps you keep customers and employees satisfied. Here's how to do it right.</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"></div></div></div></div></div></div></section><div aria-hidden="true" data-nmw-id="global.FloatingPromo" class="sc-61d66886-0 bKppPm"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="floating" class="Promostyle__PromoRoot-sc-1lscwvc-0 LwfBm sc-61d66886-1 gZnRew"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d3m889aznlr23d.cloudfront.net/img/events/id/458/458904993/assets/4828aa0c7c1c08c51c1c154dfb46628e.Illustration_Spot_Laptop_Cream_2048x2048.png"/></noscript></span></span></div></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Zendesk in Action - APAC</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Join us to learn the best practices and proven strategies needed to create a better service experience for both your customers and your team, and better understand how emerging tech like AI can be implemented today to level up your service delivery.</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/au/lp/zendesk-in-action-hub" data-interaction-type="button-primary" data-location="slide card" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Watch on-demand<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div><button data-interaction-type="button-close" aria-label="Close" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg CloseButtonstyle__CloseButtonRoot-sc-injw0j-0 hhRzph sc-61d66886-2 CTGkO"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path stroke="currentColor" stroke-linecap="round" stroke-width="2" d="m2 13.964 12.021-12.02" vector-effect="non-scaling-stroke"></path><path stroke="currentColor" stroke-linecap="round" stroke-width="2" d="m2.098 1.998 12.02 12.021" vector-effect="non-scaling-stroke"></path></svg></button></div></main><footer class="sc-589b3f08-0 kiqZIv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="sc-589b3f08-4 iMJqiQ"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/sg/" data-interaction-type="link-inline-primary" aria-label="Zendesk" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="22" height="16" viewBox="0 0 22 16" fill="currentColor" theme="[object Object]" class="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1 hfrOhb"><path d="M0 16h9.753V4.226zM9.753 0A4.876 4.876 0 1 1 0 0zm1.607 16a4.876 4.876 0 1 1 9.753 0zm0-4.226V0h9.753z"></path></svg></a></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0 bEEqbX jZifzR" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Champions of customer service</h4></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Our Products</h2><ul><li><a href="/sg/service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for customer service</span></a></li><li><a href="/sg/employee-service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for employee service</span></a></li><li><a href="/sg/platform/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine Platform</span></a></li><li><a href="/sg/marketplace/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Marketplace</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Product updates</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Top Features</h2><ul><li><a href="/sg/service/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ticketing system</span></a></li><li><a href="/sg/service/messaging/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Messaging & live chat</span></a></li><li><a href="/sg/service/help-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Help centre</span></a></li><li><a href="/sg/service/voice/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Voice</span></a></li><li><a href="/sg/service/community-forum/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Community forums</span></a></li><li><a href="/sg/service/analytics/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Reporting & analytics</span></a></li><li><a href="/sg/service/ai/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Answer Bot</span></a></li><li><a href="/sg/service/ticketing-system/customer-service-management-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer service software</span></a></li><li><a href="/sg/service/help-desk-software/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Help desk ticketing software</span></a></li><li><a href="/sg/service/messaging/live-chat/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Live chat software</span></a></li><li><a href="/sg/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Knowledge base</span></a></li><li><a href="/sg/service/help-center/community-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Forum software</span></a></li><li><a href="/sg/service/help-desk-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Help desk software</span></a></li><li><a href="/sg/service/quality-assurance/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Quality assurance</span></a></li><li><a href="/sg/service/workforce-management/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Workforce management</span></a></li><li><a href="/sg/customer-data-privacy-protection/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Advanced Data Privacy and Protection</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Resources</h2><ul><li><a href="/sg/trust-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Security</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Product support</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/sg/demo/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Request a demo</span></a></li><li><a href="/sg/blog/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Blog</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://training.zendesk.com/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Training</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/sg/partner/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Partners</span></a></li><li><a href="/sg/company/events/#webinars" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Webinars</span></a></li><li><a href="/sg/why-zendesk/customers/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer stories</span></a></li><li><a href="/sg/customer-experience/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Services</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Help centre</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Company</h2><ul><li><a href="/sg/about/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">About us</span></a></li><li><a href="/sg/company/press/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Press</span></a></li><li><a href="/sg/company/events/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Events</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/careers/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Careers</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/sg/diversity-inclusion/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Diversity & Inclusion</span></a></li><li><a href="/sg/sustainability/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sustainability</span></a></li><li><a href="/sg/contact/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Contact us</span></a></li><li><a href="/sg/sitemap/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sitemap</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://status.zendesk.com" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Systems status</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.org" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Foundation</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/sg/ventures/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Ventures</span></a></li><li><a href="/sg/company/legal/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Legal</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Favourite Things</h2><ul><li><a href="/sg/what-is-zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">What is Zendesk?</span></a></li><li><a href="/sg/enterprise/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for Enterprise</span></a></li><li><a href="/sg/smb/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for Small Business</span></a></li><li><a href="/sg/startups/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk for Startups</span></a></li><li><a href="/sg/benchmark/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Benchmark</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://cxtrends.zendesk.com/apac?utm_medium=webpromo&utm_source=footer&utm_campaign=Other_Channel_Organic_other_APAC_2024_CXT-2025_webpromo_footer" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer Experience Trends</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div></div></div><hr color="astro" width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dxBaPJ sc-589b3f08-3 enzOBm"/><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ctrYVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-589b3f08-6 kMnVky"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW sc-589b3f08-1 eBhcoo">Subscribe to receive news and updates from Zendesk.</h2></div></div><div class="StyledCol-sc-inuw62-0 lcfIfE Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><form novalidate="" data-nmw-id="global.Forms.FormPresets.NewsletterFormTeaser" class="sc-510e874c-1 bQiuez"><div class="sc-510e874c-0 dZsrKu"><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><div class="StyledInputGroup-sc-kjh1f0-0 gaKCjd InputGroupstyle__InputGroupRoot-sc-15ydodj-3 gefXPI" data-garden-id="forms.input_group" data-garden-version="8.76.2"><input data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":R6cmaf6:--input" aria-labelledby=":R6cmaf6:--label" name="owner.email" label="Work Email" type="email" aria-label="Work Email" placeholder="What's your email?" class="StyledTextInput-sc-k12n8x-0 gEsgnT Inputstyle__InputRoot-sc-zmwkx5-0 lfHWbP InputGroupstyle__InputGroupInput-sc-15ydodj-0 ffvfaw" data-garden-id="forms.input" data-garden-version="8.76.2" aria-invalid="false" value=""/><button data-interaction-type="button-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg InputGroupstyle__InputGroupButton-sc-15ydodj-1 hXPZQH">Subscribe</button></div><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div></div></form></div><div class="StyledCol-sc-inuw62-0 dEBZWs Gridstyle__Col-sc-1uhmtis-2 sc-589b3f08-5 hmvmFG bRUHWa" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="margin-top:0" class="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7 fDqkXl"><ul itemscope="" class="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8 hAhnRj"><link itemProp="url" href="https://www.zendesk.com"/><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Twitter" target="_blank" href="https://www.twitter.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1 ennTzG"><path d="M9.3 6.9 14.4 1h-1.2L8.8 6.1 5.2 1H1.1l5.3 7.8L1.1 15h1.2L7 9.6l3.7 5.4h4.1zm-1.6 2-.6-.8-4.3-6.2h1.9l3.5 5 .5.8 4.5 6.5h-1.9z" class="twitter-x_svg__st0"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Facebook" target="_blank" href="https://www.facebook.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2 fMYITU"><path d="M15.043 8.043a7.043 7.043 0 1 0-14.086 0A7.044 7.044 0 0 0 6.899 15v-4.921H5.111V8.043h1.788V6.491c0-1.765 1.051-2.74 2.66-2.74.771 0 1.576.138 1.576.138v1.733h-.888c-.875 0-1.148.543-1.148 1.1v1.321h1.953l-.312 2.036H9.099V15a7.044 7.044 0 0 0 5.942-6.957z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="LinkedIn" target="_blank" href="https://www.linkedin.com/company/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4 bRAChU"><path d="M15.25 9.589v5.441h-3.109V9.953c0-1.275-.45-2.145-1.574-2.145-.86 0-1.37.586-1.595 1.153-.081.202-.102.485-.102.769v5.298H5.759s.042-8.598 0-9.487h3.109v1.346l-.021.031h.021v-.031c.413-.645 1.15-1.567 2.803-1.567 2.045 0 3.579 1.357 3.579 4.27zM2.509.97C1.445.97.75 1.678.75 2.61c0 .91.675 1.64 1.718 1.64h.021c1.085 0 1.757-.729 1.757-1.64C4.225 1.678 3.571.97 2.51.97zM.933 15.03h3.109V5.543H.933z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Youtube" target="_blank" href="https://www.youtube.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="16" viewBox="0 0 20 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__YoutubeIcon-sc-1ebt7cj-0 iEJxZX"><path d="M19.6 3.2c-.2-.9-.9-1.5-1.8-1.8C16.3 1 10 1 10 1s-6.3 0-7.8.4c-.9.2-1.6.9-1.8 1.8C0 4.7 0 8 0 8s0 3.3.4 4.8c.2.9.9 1.5 1.8 1.8 1.5.4 7.8.4 7.8.4s6.3 0 7.8-.4c.9-.2 1.5-.9 1.8-1.8.4-1.5.4-4.8.4-4.8s0-3.3-.4-4.8M8 11V5l5.2 3z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Instagram" target="_blank" href="https://www.instagram.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__InstaIcon-sc-1ebt7cj-3 gxgYUI"><path d="M5.375 1h5.25A4.375 4.375 0 0 1 15 5.375v5.25A4.375 4.375 0 0 1 10.625 15h-5.25A4.375 4.375 0 0 1 1 10.625v-5.25A4.375 4.375 0 0 1 5.375 1m5.25 12.688a3.066 3.066 0 0 0 3.063-3.063v-5.25a3.066 3.066 0 0 0-3.063-3.063h-5.25a3.066 3.066 0 0 0-3.063 3.063v5.25a3.066 3.066 0 0 0 3.063 3.063zM4.5 8a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0m1.313 0c0 1.206.982 2.188 2.188 2.188S10.189 9.206 10.189 8s-.982-2.188-2.188-2.188S5.813 6.793 5.813 8m5.846-3.182a.477.477 0 1 0 0-.954.477.477 0 0 0 0 .954"></path></svg></a></li></ul></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 sc-589b3f08-7 bEEqbX fXliIx" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><nav aria-label="legal-footer" class="sc-3be43675-2 bUjKUr"><a href="/sg/company/agreements-and-terms/terms-of-use/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-3be43675-3 cveXKD" data-nmw-id="pages.index.relativeLink0" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Terms of use</span></a><a href="/sg/company/agreements-and-terms/privacy-notice/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-3be43675-3 cveXKD" data-nmw-id="pages.index.relativeLink1" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Privacy notice</span></a><a href="/sg/company/agreements-and-terms/cookie-notice/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-3be43675-3 cveXKD" data-nmw-id="pages.index.relativeLink2" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Cookie notice</span></a><a href="#onetrust-show-cookie-settings" data-interaction-type="link-secondary" data-location="footer" id="onetrust-show-cookie-settings" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-3be43675-3 cveXKD ot-sdk-show-settings" data-nmw-id="pages.index.relativeLink3" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Cookie settings</span></a><a href="/sg/trust-center/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-3be43675-3 cveXKD" data-nmw-id="pages.index.relativeLink4" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Trust Centre</span></a><a href="/sg/company/legal/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE sc-3be43675-3 cveXKD" data-nmw-id="pages.index.relativeLink5" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">©Zendesk 2025</span></a></nav></div></div></div></footer></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"_sentryTraceData":"ec9c628ee48244d5b8f86e816e22b27f-a87531e1c6510354-0","_sentryBaggage":"sentry-environment=production,sentry-release=3VfhmCZnJav9x_TC_fVIo,sentry-public_key=da50b2d2de4b407e94dc71c34d3bf27e,sentry-trace_id=ec9c628ee48244d5b8f86e816e22b27f,sentry-transaction=%2Fblog%2F%5Bslug%5D,sentry-sampled=false","meta":{"alternates":{"es":"https://www.zendesk.es/blog/workforce-planning-template/","nl":"https://www.zendesk.nl/blog/workforce-planning-template/","fr":"https://www.zendesk.fr/blog/workforce-planning-template/","mx":"https://www.zendesk.com.mx/blog/workforce-planning-template/","de":"https://www.zendesk.de/blog/workforce-planning-template/","it":"https://www.zendesk.com/it/blog/workforce-planning-template/","us":"https://www.zendesk.com/blog/workforce-planning-template/","br":"https://www.zendesk.com.br/blog/workforce-planning-template/","gb":"https://www.zendesk.co.uk/blog/workforce-planning-template/","jp":"https://www.zendesk.co.jp/blog/workforce-planning-template/"},"related":[655508,655476,653103,652990],"tags":[{"href":"/blog/tags/workflow-efficiency/","children":"Workflow efficiency","key":"tag-7358"},{"href":"/blog/tags/workforce-engagement-management/","children":"Workforce engagement management","key":"tag-10281"}],"backupLocale":"us","relatedPosts":[{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/blog/HRReadinglistimage.jpg","alt":""},"link":"/blog/10-essential-books-and-podcasts-for-it-leaders-in-2025/","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":"1 min read"},"text":"These 10 essential resources, curated by our team of experts, will help you design better employee…","title":"10 essential books and podcasts for IT leaders in 2025","tags":[],"resourceType":"article","category":{"link":"/blog/tags/best-practices/","title":"Best practices","id":10268},"subcategory":{"link":"/blog/tags/employee-experience/","title":"Employee service","id":7131},"key":"postBlock-655508","publishedAt":"2025-02-11 12:01:47"},{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/blog/HRReadinglistimage.jpg","alt":""},"link":"/blog/10-essential-books-for-hr-leaders-in-2025/","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":"1 min read"},"text":"These 10 books for HR leaders, curated by our team of experts, will help you enhance…","title":"10 essential books for HR leaders in 2025","tags":[],"resourceType":"article","category":{"link":"/blog/tags/best-practices/","title":"Best practices","id":10268},"subcategory":{"link":"/blog/tags/hiring/","title":"Hiring","id":6521},"key":"postBlock-655476","publishedAt":"2025-02-06 06:08:59"},{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/croppedheroimageoffivepeoplewearingheadsets.png","alt":""},"link":"/blog/quality-assurance-for-your-support-team/","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":""},"text":"Quality assurance helps your support team improve performance monumentally. Here is how to introduce a QA program to your team successfully.","title":"An introduction to quality assurance for your support team","tags":[{"href":"/blog/tags/team-efficiency/","children":"Team efficiency","key":"tag-7357"}],"resourceType":"article","category":{"link":"/blog/tags/best-practices/","title":"Best practices","id":10268},"subcategory":{"link":"/blog/tags/employee-experience/","title":"Employee service","id":7131},"key":"postBlock-653103","publishedAt":"2024-11-04 08:13:26"},{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/heroimageofthreecustomersusingtheirlaptop.png","alt":""},"link":"/blog/total-experience/","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":""},"text":"A successful total experience strategy helps you keep customers and employees satisfied. Here's how to do it right.","title":"What is total experience? Definition + strategies for success","tags":[],"resourceType":"article","category":{"link":"/blog/tags/best-practices/","title":"Best practices","id":10268},"subcategory":{"link":"/blog/tags/employee-experience/","title":"Employee service","id":7131},"key":"postBlock-652990","publishedAt":"2024-10-25 07:41:08"}]},"attributes":{"_edit_lock":"1718897626:5497","_edit_last":"5427","nav-title":"Workforce planning template","blog-post-hierarchy":"Select One","article-custom-excerpt":"Even the best strategy can fail without a comprehensive checklist. Check out our seven workforce planning templates to nail your organizational strategy.","_yoast_wpseo_focuskw":"workforce planning template","_yoast_wpseo_linkdex":"72","_yoast_wpseo_content_score":"30","sfdc-campaign-id":"7016R000000bih9QAA","blog-post-has-form":"1","blog-post-gated-enable":"1","blog-post-gated-img":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate8.png","blog-post-gated-headline":"Bring more clarity to your workforce planning with our checklist","blog-post-gated-subheadline":"Download our workforce planning steps checklist—a free document that provides a road map for how to proceed with workforce management initiatives.","blog-post-promoted-category":"1","_yoast_wpseo_primary_filter_tag_blog":"7358","_encloseme":"1","last_modified_by":"Sam Berit","canonical":"https://www.zendesk.com/blog/workforce-planning-template/","seoTitle":"Workforce planning template: 7 examples + tips","seoDescription":"Workforce planning helps businesses establish their current and future needs. Download seven free workforce planning templates and a checklist in our guide.","seoImage":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplatehero.png","twitterImage":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplatehero.png","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","hub":null,"spokes":[],"breadcrumbs":[{"link":"/blog/tags/best-practices/","title":"Best practices","id":10268},{"link":"/blog/tags/employee-experience/","title":"Employee service","id":7131},{"title":"Workforce planning template","link":""}],"path":"/blog/workforce-planning-template/","title":"Workforce planning template: 7 examples + tips","publishedAt":"2023-11-16 13:00:50","updatedAt":"2024-06-11 11:08:33","updatedAtFormatted":"June 11, 2024","content":"\u003cdiv class=\"accent-box accent-tofu\"\u003e\n\u003ch2\u003eWhat is a workforce planning template?\u003c/h2\u003e\n\u003cp\u003eA workforce planning template is a guide that helps a business align its workforce with future goals and objectives. Through strategic questions and steps, an organization can evaluate the current status of its employees and identify opportunities for training, hiring, succession planning, and more.\u003c/p\u003e\n\u003c/p\u003e\u003c/div\u003e\n\u003cp\u003eIn the American National Football League (NFL), teams don’t just happen to win the Super Bowl.\u003c/p\u003e\n\u003cp\u003eSure, there are star players and strong offensive lines, but championships are won by well-rounded teams, goal setting, and game-day strategies—all of which require plenty of forethought, planning, and hard work. \u003c/p\u003e\n\u003cp\u003eSuccessful organizations draft and develop new talent, acquire impact players through trades and free agency, and start looking ahead when star players are nearing retirement. Championship franchises follow a proven framework—one you can emulate in your operations.\u003c/p\u003e\n\u003cp\u003eWorkforce planning templates set businesses up for success by aligning organizational goals with business needs. These templates can help with retirement planning initiatives, identify individual and departmental skill gaps, and shine a light on \u003ca href=\"/blog/customer-service-metrics-matter/\" rel=\"noopener\" target=\"_blank\"\u003ecustomer service metrics\u003c/a\u003e. Read on to learn how you can set up an organizational dynasty with workforce planning templates. \u003c/p\u003e\n\u003cp\u003eMore in this guide:\u003c/p\u003e\n\u003cul class=\"bordered\"\u003e\n\u003cli\u003e\u003ca href=\"#Why do you need a workforce planning template?\"\u003eWhy do you need a workforce planning template?\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#7 workforce planning templates\"\u003e7 workforce planning templates\u003c/a\u003e\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eStrategic workforce planning template\u003c/li\u003e\n\u003cli\u003eWorkforce development plan template\u003c/li\u003e\n\u003cli\u003eWorkforce gap analysis template\u003c/li\u003e\n\u003cli\u003eWorkforce transition plan template\u003c/li\u003e\n\u003cli\u003eWorkforce labor forecasting template\u003c/li\u003e\n\u003cli\u003eWorkforce individual analysis template\u003c/li\u003e\n\u003cli\u003eCustomer service workforce template\u003c/li\u003e\n\u003c/ul\u003e\n\u003cli\u003e\u003ca href=\"#How to introduce a workforce planning template to your team\"\u003eHow to introduce a workforce planning template to your team\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2 id=\"Why do you need a workforce planning template?\"\u003eWhy do you need a workforce planning template?\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003eA business should use workforce planning templates because they provide a framework for organizational success.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAfter all, a company is only as successful as its team is, so it’s crucial to keep an eye on \u003ca href=\"/blog/improve-agent-productivity-better-cx/\" rel=\"noopener\" target=\"_blank\"\u003eagent productivity\u003c/a\u003e, competency of the workforce, and future staffing levels. Workforce planning templates can assist in several key areas:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eNew hire planning:\u003c/strong\u003e When organizations identify future talent gaps, they can plan and deploy hiring initiatives to help prevent turnover and maintain an optimal number of employees.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eTraining opportunities:\u003c/strong\u003e Templates can identify where improvements are needed to foster career development and ensure staff members consistently thrive. \u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eResignations and retirements:\u003c/strong\u003e With a proper plan, organizations can combat planned resignations by identifying successors and implementing transition plans, reducing the impact of talent loss.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eOrganizational planning:\u003c/strong\u003e When workforce managers think long-term with workforce planning templates, they can stay ahead of industry trends and maintain market strength.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2 id=\"7 workforce planning templates\"\u003e7 workforce planning templates\u003c/h2\u003e\n\u003cp\u003eNow, let’s look at seven planning templates that can aid in your workforce strategy. \u003c/p\u003e\n\u003cul class=\"bordered\"\u003e\n\u003cli\u003e\u003ca href=\"#Strategic workforce planning template\"\u003eStrategic workforce planning template\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Workforce development plan template\"\u003eWorkforce development plan template\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Workforce gap analysis template\"\u003eWorkforce gap analysis template\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Workforce transition plan template\"\u003eWorkforce transition plan template\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Workforce labor forecasting template\"\u003eWorkforce labor forecasting template\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Workforce individual analysis template\"\u003eWorkforce individual analysis template\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#Customer service workforce template\"\u003eCustomer service workforce template\u003c/a\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch3 id=\"Strategic workforce planning template\"\u003e1. Strategic workforce planning template\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBest for initial workforce planning\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWhen first creating a workforce plan, you need to evaluate your organization from every angle. Our strategic workforce planning template provides a high-level overview of your current and future goals, staffing needs, and training requirements. From here, you can build strategic direction and implement initiatives to improve your organization and foster a \u003ca href=\"/employee-experience/\" rel=\"noopener\" target=\"_blank\"\u003emodern employee experience\u003c/a\u003e. \u003c/p\u003e\n\u003cp\u003e\u003cimg class=\"lazyload no-src\" alt=\"a template for conducting strategic workforce planning.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate1.png\" width=80% height=80% /\u003e \u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca class=\"button button-medium button-primary-default\" href=\"https://docs.google.com/presentation/d/1ZqfPCyl3gqvY_eyIa21OX_wsq2RpHY3-vmw9FkAu1aI/template/preview\" rel=\"noopener\" target=\"_blank\"\u003eDownload template\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003c/center\u003e\u003c/p\u003e\n\u003ch3 id=\"Workforce development plan template\"\u003e2. Workforce development plan template\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBest for employee development\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eTo remain competitive in the marketplace, businesses need to invest in their employees. Use this template to evaluate individual staff members to get a sense of their career goals and any training or action steps they’ll need to take. This development plan can also play a helpful role in retention, identifying new skill sets, and \u003ca href=\"/blog/employee-experience-journey-mapping/\" rel=\"noopener\" target=\"_blank\"\u003eemployee experience journey mapping\u003c/a\u003e. \u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003cimg class=\"lazyload no-src\" alt=\"a template for conducting workforce development.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate2.png\" width=80% height=80% /\u003e\u003c/center\u003e\u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca class=\"button button-medium button-primary-default\" href=\"https://docs.google.com/presentation/d/15oqwJjfaimxOVF0OLDxsBwjpqR3lFyenoUVUjHjR9Ck/template/preview\" rel=\"noopener\" target=\"_blank\"\u003eDownload template\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003c/center\u003e\u003c/p\u003e\n\u003ch3 id=\"Workforce gap analysis template\"\u003e3. Workforce gap analysis template\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBest for identifying employee and team-wide training opportunities\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWith this template, businesses can identify gaps and shortages in employee and organizational skill levels. The template includes space for the desired proficiency, action plans for improvements, and timelines. When a company knows the skills and shortcomings of its employees, it can engage in training exercises and product supplementation to help them perform their duties more effectively.\u003c/p\u003e\n\u003cp\u003e\u003cimg class=\"lazyload no-src\" alt=\"a template for conducting workforce gap analysis\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate3.png\" width=80% height=80% /\u003e \u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca class=\"button button-medium button-primary-default\" href=\"https://docs.google.com/presentation/d/1mEDpUGPn3TlySvLxGEnVGiV7s5Yk0OM8IEgGLtFiShg/template/preview\" rel=\"noopener\" target=\"_blank\"\u003eDownload template\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003c/center\u003e\u003c/p\u003e\n\u003ch3 id=\"Workforce transition plan template\"\u003e4. Workforce transition plan template\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBest for planned retirements and other planned role changes\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eWorkforce change is inevitable. Organizations should adequately plan for retirements and resignations, especially for high-level roles. Complete with checklists and transition dates, this template can help a business plan for future role changes to ensure incoming employees don’t miss a beat in their new roles. \u003c/p\u003e\n\u003cp\u003e\u003cimg class=\"lazyload no-src\" alt=\"a template for creating workforce transition plans\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate4.png\" width=80% height=80% /\u003e \u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca class=\"button button-medium button-primary-default\" href=\"https://docs.google.com/presentation/d/15yPtQ6Qcll3BhQGpCbIEAv71un-VL3k9io6bME3YW6c/template/preview\" rel=\"noopener\" target=\"_blank\"\u003eDownload template\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003c/center\u003e\u003c/p\u003e\n\u003ch3 id=\"Workforce labor forecasting template\"\u003e5. Workforce labor forecasting template\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBest for forecasting future labor needs\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eBusinesses need to plan for internal and external trends affecting future day-to-day operations. This template features entries and questions that allow you to comprehensively analyze the demographics and status of your workforce. Doing so can help you create effective action plans and training regimens for you and your employees.\u003c/p\u003e\n\u003cp\u003e\u003cimg class=\"lazyload no-src\" alt=\"a template for conducting workforce labor forecasting.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate5.png\" width=80% height=80% /\u003e \u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca class=\"button button-medium button-primary-default\" href=\"https://docs.google.com/presentation/d/1R61qEAej0ldMhOE3y-hqZPL-0bT3vBjNQoCrZpRu1hk/template/preview\" rel=\"noopener\" target=\"_blank\"\u003eDownload template\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003c/center\u003e\u003c/p\u003e\n\u003ch3 id=\"Workforce individual analysis template\"\u003e6. Workforce individual analysis template\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBest for analyzing a workforce on a more individual level\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eUse the workforce individual analysis template to evaluate your workforce as a sum of its parts. Enter employees’ information to see a side-by-side comparison of team and departmental experience, skill level, salary, and more. This process can highlight areas of improvement and help businesses set new strategic goals and implement employee development initiatives—factors that can improve \u003ca href=\"https:/blog/employee-engagement/\" rel=\"noopener\" target=\"_blank\"\u003eemployee engagement\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cimg class=\"lazyload no-src\" alt=\"a template for conducting individual workforce analysis.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate6.png\" width=80% height=80% /\u003e \u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca class=\"button button-medium button-primary-default\" href=\"https://docs.google.com/presentation/d/1BiJQ8CgzVXiBlUw8Jq4Ba0bu2_fgIipMxszQ6vjssEk/template/preview\" rel=\"noopener\" target=\"_blank\"\u003eDownload template\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003c/center\u003e\u003c/p\u003e\n\u003ch3 id=\"Customer service workforce template\"\u003e7. Customer service workforce template\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBest for examining departmental customer service levels\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eProviding an outstanding \u003ca href=\"/blog/why-companies-should-invest-in-the-customer-experience/\" rel=\"noopener\" target=\"_blank\"\u003ecustomer experience (CX)\u003c/a\u003e should be at the top of every company’s priority list. How you treat and assist customers directly impacts how successful you’ll be in acquiring new business and building long-term relationships. Our customer service workforce template has entries for analyzing the \u003ca href=\"/blog/customer-support-kpis-need-track/\" rel=\"noopener\" target=\"_blank\"\u003esix customer service metrics every support team should track\u003c/a\u003e. \u003c/p\u003e\n\u003cp\u003e\u003cimg class=\"lazyload no-src\" alt=\"a template for conducting customer service workforce analysis.\" data-src=\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate7.png\" width=80% height=80% /\u003e \u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cp\u003e\u003ca class=\"button button-medium button-primary-default\" href=\"https://docs.google.com/presentation/d/18gNQEhfGHIhv5a9iT5aaOsf9mHJDAbXT5UFPkxKJetQ/template/preview\" rel=\"noopener\" target=\"_blank\"\u003eDownload template\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u003c/center\u003e\u003c/p\u003e\n\u003cp\u003e\u003cdiv class=\"shortcode-gated-cta-in-post\"\u003e{\"heading\":\"Bring more clarity to your workforce planning with our checklist\",\"body\":\"Download our workforce planning steps checklist—a free document that provides a road map for how to proceed with workforce management initiatives.\",\"link\":{\"href\":\"https://docs.google.com/presentation/d/1_5OpawGnZrGBSDq-qAZdmwDUmHw7DOLKpDXPFwUJpls/template/preview\",\"size\":\"small\",\"children\":\"Workforce planning checklist\"},\"image\":{\"src\":\"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate8.png\"}}\u003c/div\u003e\u003c/p\u003e\n\u003ch2 id=\"How to introduce a workforce planning template to your team\"\u003eHow to introduce a workforce planning template to your team\u003c/h2\u003e\n\u003cp\u003eCreating a successful workforce planning template is only half the battle. Ensure your organization commits to the new strategy so operations go as planned. Here are some ways you can do that.\u003c/p\u003e\n\u003ch3\u003eCreate a unified vision\u003c/h3\u003e\n\u003cp\u003eEvery team member needs to align with your workforce planning template. Share it with key stakeholders—like managers, HR professionals, department heads, your collective \u003ca href=\"/blog/employee-experience-internal-help-desks-future-work/\" rel=\"noopener\" target=\"_blank\"\u003einternal help desk\u003c/a\u003e, and other relevant members of your organization—so everyone knows the purpose of your new strategy. You can ensure smooth implementation when all personnel are on the same page and understand their roles in the workforce plan. \u003c/p\u003e\n\u003ch3\u003eEstablish benchmarks for success\u003c/h3\u003e\n\u003cp\u003eWorkforce planning templates can create organizational success, but their effectiveness depends on your own benchmarks. Don’t just introduce a new template—introduce it with clear and measurable key performance indicators (KPIs) and workforce data. By defining goals, you give your organization the direction needed to fully maximize your new strategy.\u003c/p\u003e\n\u003ch3\u003eStay flexible\u003c/h3\u003e\n\u003cp\u003eJust because you develop a workforce planning template doesn’t mean it’s the be-all and end-all of your organizational strategy. As time progresses, check in on those previously established benchmarks to monitor your performance. If you need to make strategy adjustments, don’t feel shackled by your current plan, and revise it if necessary. \u003c/p\u003e\n\u003cp\u003eExplore outside tools like \u003ca href=\"/service/help-desk-software/\" rel=\"noopener\" target=\"_blank\"\u003ehelp desk software\u003c/a\u003e or \u003ca href=\"/internal-help-desk/employee-experience-software/\" rel=\"noopener\" target=\"_blank\"\u003eemployee experience software\u003c/a\u003e if you think it will make your organization productive.\u003c/p\u003e\n\u003ch2\u003eOptimize your workforce planning and workforce management with Zendesk and Tymeshift\u003c/h2\u003e\n\u003cp\u003eWorkforce planning templates can help you establish an organizational dynasty, but they’re only one piece of the puzzle. \u003ca href=\"/blog/workforce-management/\" rel=\"noopener\" target=\"_blank\"\u003eWorkforce management (WFM)\u003c/a\u003e is a set of processes businesses use to manage employees and resources and to optimize productivity—and WFM strategies can inform your planning.\u003c/p\u003e\n\u003cp\u003eThat said, performing WFM can be time-consuming, especially if you’re using spreadsheets. When you manage people, conduct scheduling, and need to understand your employees’ activity, a WFM tool can help—that’s where we come in. \u003c/p\u003e\n\u003cp\u003eTo expand on our world-class customer service capabilities, we’ve \u003ca href=\"/blog/zendesk-tymeshift/\" rel=\"noopener\" target=\"_blank\"\u003eacquired Tymeshift\u003c/a\u003e, a workforce management solution built just for Zendesk. With the power of both products, you can create a seamless workforce management and customer support ecosystem that can optimize your operations.\u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.tymeshift.com/free-trial\" rel=\"noopener\" target=\"_blank\"\u003eStart a free trial\u003c/a\u003e of Tymeshift today. \u003c/p\u003e\n","headerVariant":"blog","hasProgressBar":true,"promo":{"heading":"Bring more clarity to your workforce planning with our checklist","body":"Download our workforce planning steps checklist—a free document that provides a road map for how to proceed with workforce management initiatives.","link":{"href":"https://docs.google.com/presentation/d/1_5OpawGnZrGBSDq-qAZdmwDUmHw7DOLKpDXPFwUJpls/template/preview","size":"small","children":"Workforce planning checklist"},"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplate8.png"}},"hasStickySidebar":null,"layout":"default","gatedLinkAndModal":{"href":"https://docs.google.com/presentation/d/1_5OpawGnZrGBSDq-qAZdmwDUmHw7DOLKpDXPFwUJpls/template/preview","text":"Workforce planning checklist","appendSuccessHtml":"","authoredTrackingParams":{"hiddenCampaignId":"7016R000000bih9QAA","SFDCCampaigncode":"7016R000000bih9QAA","lead_source_detail":"Website-Content Download","lead_source":"Website-Content Download","productInterest":"","marketingQualifiedLead":"","ownerId":"","event_key":"","event_id":""}},"hero":{"title":"Workforce planning template: 7 examples + tips","author":{"name":"Hannah Wren","title":"Staff Writer","handle":"","photo":"","shortBio":"","longBio":""},"shareLinks":{"twitter":"https://zdsk.co/3SD1geu","facebook":"https://zdsk.co/3srHI28","linkedin":"https://zdsk.co/3QG087g"},"updatedAtFormatted":"June 11, 2024","layout":"default","gatedTheme":"Select One","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":"1 min read"},"intro":"Even the best strategy can fail without a comprehensive checklist. Check out our seven workforce planning templates to nail your organizational strategy.","image":{"url":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforceplanningtemplatehero.png","alt":"Illustration of a young woman casually leaning against a green boulder","shape":"square","caption":""},"hasStickySidebar":false,"twoColumn":false,"video":{"url":"","caption":""}},"APACFooterPromo":null,"APACFloatingPromo":{"image":{"src":"https://d3m889aznlr23d.cloudfront.net/img/events/id/458/458904993/assets/4828aa0c7c1c08c51c1c154dfb46628e.Illustration_Spot_Laptop_Cream_2048x2048.png","alt":""},"shape":"","link":"https://www.zendesk.com/au/lp/zendesk-in-action-hub","linkText":"Watch on-demand","text":"Join us to learn the best practices and proven strategies needed to create a better service experience for both your customers and your team, and better understand how emerging tech like AI can be implemented today to level up your service delivery.","title":"Zendesk in Action - APAC","adType":"Event","dataTags":[],"key":"postBlock-2519","publishedAt":"2024-04-25 15:16:25"}},"preview":false,"id":640732,"locale":"sg"},"__lang":"sg","__namespaces":{"header":{"brand_logoname_blog":"Zendesk blog","newsroom":"Newsroom","brand_subtitle_newsroom":"Company news and announcements","marketplace":"Marketplace","arialabel_toggle":"Toggle mobile menu","arialabel_search":"Search","contact_us":"Contact us","primary_btn":"Free trial","primary_btn_blog":"Start free trial","secondary_btn_pricing":"Buy now","secondary_btn_login":"Sign in","secondary_btn_demo":"Watch demo","return_to_homepage":"Go to Zendesk homepage","newsroom_navlink_press_releases":"Press releases","newsroom_navlink_media":"Media resources","primary_btn_newsroom":"Contact","dropdown_products":"Products","dropdowns_service_title":"Zendesk for service","dropdowns_service_subtitle":"The complete service solution","dropdowns_sell_title":"Zendesk for sales","dropdowns_sell_subtitle":"The modern sales solution","dropdown_products_platform_title":"Sunshine platform","dropdown_products_platform_subtitle":"Fast, open and flexible","dropdown_products_marketplace_subtitle":"Apps, integrations and partners","dropdown_pricing":"Pricing","dropdown_solutions":"Solutions","dropdown_solutions_enterprise_title":"Enterprise","dropdown_solutions_enterprise_subtitle":"Have conversations at scale","dropdown_solutions_smb_title":"Small and medium businesses","dropdown_solutions_smb_subtitle":"Grow without growing pains","dropdown_solutions_startups_title":"Startups","dropdown_solutions_startups_subtitle":"Start off on the right foot","dropdown_solutions_helpdesk_title":"Employee experience","dropdown_solutions_helpdesk_subtitle":"Treat employees like customers","dropdown_solutions_industries_title":"Industries","dropdown_solutions_industries_subtitle":"Meet your market’s needs","dropdown_solutions_conv_crm_title":"Conversational CRM","dropdown_solutions_conv_crm_subtitle":"Create lasting customer relationships","navlink_demo":"Demo","blog":"Blog","navlink_customers":"Customer story","dropdown_resources_jp":"Library","dropdown_resources":"Resources","dropdown_resources_blog_subtitle":"Guides, reports and best practice","dropdown_resources_events_title":"Events and webinars","dropdown_resources_events_subtitle":"Learn from wherever you are","dropdown_resources_training_title":"Training and certification","dropdown_resources_training_subtitle":"Learn how to use Zendesk and prove your expertise","dropdown_resources_community_title":"Community","dropdown_resources_community_subtitle":"Connect, learn and engage with Zendesk users","dropdown_resources_prof_srvcs_title":"Professional services","dropdown_resources_prof_srvcs_subtitle":"Get hands-on help, dedicated support or expert guidance","dropdown_resources_whats_new_title":"What’s new with Zendesk","dropdown_resources_whats_new_subtitle":"Check out recent product updates","dropdown_resources_developers_title":"API and developers","dropdown_resources_developers_subtitle":"Info for building things with Zendesk","dropdown_resources_partner_title":"Partners","dropdown_resources_partner_subtitle":"How to locate or become a Zendesk partner","dropdown_resources_customers_title":"Customer stories","dropdown_resources_customers_subtitle":"See what success with Zendesk looks like","dropdown_resources_newsroom_title":"Newsroom","dropdown_resources_newsroom_subtitle":"Company news and announcements","dropdown_resources_trust_title":"Trust and security","dropdown_resources_trust_subtitle":"Your business is protected with Zendesk","navlink_local_help_center_title":"Product support","navlink_zendesk_help_center_title":"Zendesk Help Centre","dropdown_company":"Company","expand_trigger_mobile":"More","dropdown_language_mobile":"Language","dropdown_company_sustainability":"Sustainability","dropdown_company_about":"About us","dropdown_company_press":"Press","dropdown_company_investor":"Investors","dropdown_company_events":"Events","dropdown_company_careers":"Careers","dropdown_company_dei":"Diversity and inclusion","dropdown_company_legal":"Legal","dropdown_company_accessibility":"Accessibility Plan","skip_to_main_content":"Skip to main content","dropdown_contact_sales":"Contact Sales","mobile_trial_cta":"Start free trial","dropdowns_customer_service_title":"Zendesk for customer service","dropdowns_employee_service_title":"Zendesk for employee service","dropdowns_employee_service_subtitle":"Treat employees like customers","dropdowns_customer_service_pricing_title":"Zendesk for customer service","dropdowns_customer_service_pricing_subtitle":"The complete customer service solution","dropdowns_employee_service_pricing_title":"Zendesk for employee service","dropdowns_employee_service_pricing_subtitle":"The modern employee service solution"},"footer":{"subscribe_heading_gdpr":"Subscribe to receive news and updates from Zendesk.","subscribe_heading":"Enter the fold","subscribe_text":"Subscribe to our newsletter.","title":"Champions of customer service","col_products":"Our Products","col_products_service":"Zendesk for service","col_products_sell":"Zendesk for sales","col_products_platform":"Sunshine Platform","col_products_marketplace":"Marketplace","col_products_whats_new":"Product updates","col_features":"Top Features","col_features_service_ticketing_system":"Ticketing system","col_features_messaging":"Messaging \u0026 live chat","col_features_help_center":"Help centre","col_features_voice":"Voice","col_features_community_forum":"Community forums","col_features_analytics":"Reporting \u0026 analytics","col_features_customer_service_software":"Customer service software","col_features_service_ticketing_system_software":"Ticketing system software","col_features_service_help_desk_ticketing_software":"Help desk ticketing software","col_features_live_chat":"Live chat software","col_features_knowledge_base":"Knowledge base","col_features_community_software":"Forum software","col_features_help_desk_software":"Help desk software","col_features_workforce_management":"Workforce management","col_features_adpp":"Advanced Data Privacy and Protection","col_resources_trust_center":"Security","col_resources":"Resources","col_resources_local_help_center":"Product support","col_resources_demo":"Request a demo","col_resources_blog":"Blog","col_resources_training":"Training","col_resources_partner":"Partners","col_resources_webinars":"Webinars","col_resources_customers":"Customer stories","col_resources_customer_experience":"Services","col_company":"Company","col_company_about":"About us","col_company_newsroom":"Newsroom","col_company_press":"Press","col_company_investor":"Investors","col_company_events":"Events","col_company_careers":"Careers","col_company_dei":"Diversity \u0026 Inclusion","col_company_sustainability":"Sustainability","col_company_contact":"Contact us","col_company_sitemap":"Sitemap","col_company_status":"Systems status","col_company_legal":"Legal","col_favorite":"Favourite Things","col_favorite_what_is_zendesk":"What is Zendesk?","col_favorite_enterprise":"Zendesk for Enterprise","col_favorite_smb":"Zendesk for Small Business","col_favorite_startups":"Zendesk for Startups","col_favorite_benchmark":"Zendesk Benchmark","col_favorite_gartner":"Gartner CRM Magic Quadrant","col_favorite_cx_trends":"Customer Experience Trends","col_favorite_what_is_crm":"What is CRM?","col_favorite_crm":"CRM software guide","col_favorite_experience_research_panel":"Join our research panel","legal_cookie_notice":"Cookie notice","legal_terms_of_use":"Terms of use","legal_privacy_notice":"Privacy notice","legal_onetrust":"Cookie settings","legal_impressum_de":"Legal notice","legal_slavery_statement":"Modern Slavery Act Statement","legal_trust_center":"Trust Centre","col_company_accessibility":"Accessibility Plan","col_products_customer_service":"Zendesk for customer service","col_products_employee_service":"Zendesk for employee service","col_resources_helpcenter":"Zendesk Help centre","col_features_qualityassurance":"Quality assurance"},"formGlobal":{"fld_err_required":"This field is required","fld_err_not_allowed":"Numbers and special characters are not allowed","email_err_invalid":"Please enter a valid email address","email_err_support":"Please enter a valid email address.\u003c0\u003e\u003c/0\u003eEmail addresses may not begin with: \u003c1\u003e\u003c/1\u003e","email_err_personal":"Enter a business email address","phone_err_invalid":"Please enter a valid phone number","name_first_lbl":"First name","name_last_lbl":"Last name","email_lbl":"Work Email","phone_lbl":"Phone number","link_privacy_policy":"Zendesk Privacy Policy","link_privacy_notice":"Privacy Notice","dept_lbl":"Department","fld_opt_select":"Select","step_count":"Step \u003c0\u003e\u003c/0\u003e of \u003c1\u003e\u003c/1\u003e","dept_opt_reporting":"BI/Reporting","dept_opt_cx":"Customer Service","dept_opt_eng":"Engineering","dept_opt_facilities":"Facilities","dept_opt_finance":"Finance","dept_opt_hr":"HR/People Ops","dept_opt_it":"IT","dept_opt_legal":"Legal","dept_opt_marketing":"Marketing","dept_opt_ops":"Operations","dept_opt_partners":"Partner/Vendor Support","dept_opt_sales":"Sales","dept_opt_services":"Services","job_title_lbl":"Job Title","company_lbl":"Company name","num_employees_lbl":"Number of employees","question_lbl":"How can we help you?","footer_success":"Welcome to the club!","footer_btn":"Subscribe","footer_lbl":"What's your email?","contact_widget_btn":"Contact Sales","contact_widget_success":"Thank you!","contact_success_1":"Your request has been sent!","contact_success_2":"One of our representatives will contact you shortly.","success_in_touch":"We will be in touch with you shortly. In the meantime, we highly recommend starting a free trial.","submit_btn":"Submit","back_btn":"Back","next_btn":"Next","error":"\u003c0\u003eSorry, something went wrong!\u003c/0\u003e\u003c1\u003ePlease reload the page and try again, or you can \u003c2\u003econtact Zendesk for support\u003c/2\u003e.\u003c/1\u003e","message_lbl":"Message","optin_lbl":"By checking this box, I agree to Zendesk contacting me with marketing-related communications about Zendesk products, services and events. I understand I may unsubscribe at any time.","optin_text":"By submitting my personal data, I consent to Zendesk collecting, processing, and storing my information in accordance with the \u003c0\u003e\u003c/0\u003e.","link_privacy_notice_alt":"Zendesk Privacy Notice","fld_err_select_option":"Please select an option","almost_done":"Almost complete. Just tell us about the company you keep.","optin_text_short":"By checking this box, I consent to the \u003c0\u003e\u003c/0\u003e and \u003c1\u003e\u003c/1\u003e and allow Zendesk to send marketing messages, which I can opt out of at any time.","link_terms_of_use_alt":"Terms of Use","lbl_company_website_url":"What is your company website URL?","fld_url_err":"Please enter your website URL","lbl_referral_partner":"Do you have a referral partner? (if applicable)","lbl_start_free_trial":"Start your free trial","plcholdr_trial_teaser":"Enter work email"},"contactFormModal":{"heading":"Contact Sales","description":"Let’s get this conversation started. Tell us a bit about yourself, and we’ll get in touch as soon as we can.","submit_button":"Contact Sales","product_link_text":"Need product support? Visit our Help Centre","offices_link_text":"Our offices around the world"},"formFieldJobRole":{"fld_lbl":"Job level","fld_error":"Please select your job level","opt_clevel":"C-Level","opt_director":"Director","opt_executive":"Executive","opt_manager":"Manager","opt_staff":"Staff"},"formFieldJobFunction":{"fld_lbl":"Job function","opt_administration":"Administration","opt_customer_support":"Customer Support","opt_education":"Education","opt_engineering":"Engineering","opt_facilities":"Facilities","opt_finance":"Finance","opt_human_resources":"Human Resources","opt_it":"IT","opt_legal":"Legal","opt_management":"Management","opt_marketing":"Marketing","opt_media_comms":"Media \u0026 Communications","opt_medical":"Medical","opt_operations":"Operations","opt_product_mgmt":"Product Management","opt_proserv":"Professional Services","opt_program_mgmt":"Programme Management","opt_purchasing":"Purchasing","opt_sales":"Sales"},"country":{"field_lbl":"Country","field_err":"Please select your country","af":"Afghanistan","al":"Albania","dz":"Algeria","as":"American Samoa","ad":"Andorra","ao":"Angola","ai":"Anguilla","aq":"Antarctica","ag":"Antigua and Barbuda","ar":"Argentina","am":"Armenia","aw":"Aruba","au":"Australia","at":"Austria","az":"Azerbaijan","bs":"Bahamas","bh":"Bahrain","bd":"Bangladesh","bb":"Barbados","by":"Belarus","be":"Belgium","bz":"Belize","bm":"Bermuda","bt":"Bhutan","bo":"Bolivia","ba":"Bosnia and Herzegovina","bw":"Botswana","br":"Brazil","bn":"Brunei Darussalam","bg":"Bulgaria","bf":"Burkina Faso","bi":"Burundi","cv":"Cabo Verde","kh":"Cambodia","cm":"Cameroon","ca":"Canada","ky":"Cayman Islands","cf":"Central African Republic","td":"Chad","cl":"Chile","cn":"China","cx":"Christmas Island","cc":"Cocos (Keeling) Islands","co":"Colombia","km":"Comoros","cg":"Congo","cd":"Congo, the Democratic Republic of the","ck":"Cook Islands","cr":"Costa Rica","ci":"Cote d'Ivoire","hr":"Croatia","cy":"Cyprus","cz":"Czech Republic","dk":"Denmark","dj":"Djibouti","dm":"Dominica","do":"Dominican Republic","ec":"Ecuador","eg":"Egypt","sv":"El Salvador","gq":"Equatorial Guinea","er":"Eritrea","ee":"Estonia","et":"Ethiopia","fk":"Falkland Islands","fo":"Faroe Islands","fj":"Fiji","fi":"Finland","fr":"France","gf":"French Guiana","pf":"French Polynesia","tf":"French Southern Territories","ga":"Gabon","gm":"Gambia","ge":"Georgia","de":"Germany","gh":"Ghana","gi":"Gibraltar","gr":"Greece","gl":"Greenland","gd":"Grenada","gp":"Guadeloupe","gu":"Guam","gt":"Guatemala","gn":"Guinea","gw":"Guinea-Bissau","gy":"Guyana","ht":"Haiti","va":"Holy See (Vatican City State)","hn":"Honduras","hk":"Hong Kong","hu":"Hungary","is":"Iceland","in":"India","id":"Indonesia","iq":"Iraq","ie":"Ireland","il":"Israel","it":"Italy","jm":"Jamaica","jp":"Japan","jo":"Jordan","kz":"Kazakhstan","ke":"Kenya","ki":"Kiribati","kr":"Korea, Republic of","xk":"Kosovo","kw":"Kuwait","kg":"Kyrgyzstan","la":"Lao People’s Democratic Republic","lv":"Latvia","lb":"Lebanon","ls":"Lesotho","lr":"Liberia","ly":"Libyan Arab Jamahiriya","li":"Liechtenstein","lt":"Lithuania","lu":"Luxembourg","mo":"Macao","mk":"North Macedonia","mg":"Madagascar","mw":"Malawi","my":"Malaysia","mv":"Maldives","ml":"Mali","mt":"Malta","mh":"Marshall Islands","mq":"Martinique","mr":"Mauritania","mu":"Mauritius","yt":"Mayotte","mx":"Mexico","fm":"Micronesia, Federal States of","md":"Moldova, Republic of","mc":"Monaco","mn":"Mongolia","me":"Montenegro","ms":"Montserrat","ma":"Morocco","mz":"Mozambique","mm":"Myanmar, Burma","na":"Namibia","nr":"Nauru","np":"Nepal","nl":"Netherlands","nc":"New Caledonia","nz":"New Zealand","ni":"Nicaragua","ne":"Niger","ng":"Nigeria","nu":"Niue","mp":"Northern Mariana Islands","no":"Norway","om":"Oman","pk":"Pakistan","pw":"Palau","ps":"Palestinian Territory, Occupied","pa":"Panama","pg":"Papua New Guinea","py":"Paraguay","pe":"Peru","ph":"Philippines","pn":"Pitcairn","pl":"Poland","pt":"Portugal","pr":"Puerto Rico","qa":"Qatar","re":"Reunion","ro":"Romania","rw":"Rwanda","kn":"Saint Kitts and Nevis","lc":"Saint Lucia","vc":"Saint Vincent and the Grenadines","sm":"San Marino","st":"Sao Tome and Principe","ws":"Samoa","sa":"Saudi Arabia","sn":"Senegal","rs":"Serbia","sc":"Seychelles","sl":"Sierra Leone","sg":"Singapore","sk":"Slovakia","si":"Slovenia","sb":"Solomon Islands","so":"Somalia","za":"South Africa","ss":"South Sudan","es":"Spain","lk":"Sri Lanka","sr":"Suriname","sz":"Eswatini","se":"Sweden","ch":"Switzerland","tw":"Taiwan","tj":"Tajikistan","tz":"Tanzania, United Republic of","th":"Thailand","tibet":"Tibet","tl":"Timor-Leste","tg":"Togo","tk":"Tokelau","to":"Tonga","tt":"Trinidad and Tobago","tn":"Tunisia","tr":"Turkey","tm":"Turkmenistan","tc":"Turks and Caicos Islands","tv":"Tuvalu","ug":"Uganda","ua":"Ukraine","ae":"United Arab Emirates","gb":"United Kingdom","us":"United States","uy":"Uruguay","vi":"U.S. Virgin Islands","uz":"Uzbekistan","vu":"Vanuatu","ve":"Venezuela","vn":"Vietnam","vg":"Virgin Islands, British","wf":"Wallis and Futuna","eh":"Western Sahara","ye":"Yemen","zm":"Zambia","zw":"Zimbabwe"},"formFieldCompliance":{"marketing_opt_out":"Please select this checkbox if you do not wish to receive marketing communications from Zendesk.","marketing_opt_in":"Yes, I would like to receive marketing-related communications about Zendesk products, services and events. I understand I may unsubscribe at any time.","privacy_notice_china":"By submitting this form, you acknowledge and agree that your personal data may be transferred to, stored and processed on servers located outside of the People's Republic of China and that your personal data will be processed in accordance with the \u003c0\u003e\u003c/0\u003e.","marketing_notice":"Your personal data may be used by Zendesk for marketing purposes. You may unsubscribe from Zendesk marketing communications at any time as described in the \u003c0\u003e\u003c/0\u003e.","privacy_consent":"I consent to Zendesk collecting, processing, and storing my information in accordance with the \u003c0\u003e\u003c/0\u003e. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Zendesk Privacy Notice."},"blog":{"byline_author":"By","form_success_para":"Didn’t automatically download?","form_heading":"Download content","gated_btn_default":"Download now","form_success_heading":"Enjoy the download!","enhanced_slack_read_time":"Est. reading time","gated_heading_default":"Get started today.","byline_date_updated":"Last updated","byline_date_published":"Published","related_newsroom":"Related articles","related_blog":"Related stories","enhanced_slack_byline":"Written by"},"cacCalculator":{"title":"Customer acquisition cost calculator","lbl_mktg_spend":"Total marketing spend","tooltip_mktg_spend":"Based on the total amount your business has spent on marketing, including any tools or software.","lbl_sales_spend":"Total sales spend","tooltip_sales_spend":"Based on the total amount your business spent on sales, including any tools or software.","lbl_new_customers":"Number of new customers","tooltip_new_customers":"Enter the total number of new customers your business has acquired.","btn_calculate":"Calculate","result_heading":"Estimated customer acquisition cost","result_body":"To acquire a new customer, you'll need to spend approximately:"},"csatCalculator":{"title":"Customer satisfaction score calculator","lbl_very_satisfied":"Very satisfied","tooltip_very_satisfied":"Very satisfied: Enter the total number of respondents who rated their satisfaction level as 5.","lbl_satisfied":"Satisfied","tooltip_satisfied":"Satisfied: Enter the total number of respondents who rated their satisfaction level as 4.","lbl_neutral":"Neutral","tooltip_neutral":"Neutral: Enter the total number of respondents who rated their satisfaction level as 3.","lbl_dissatisfied":"Dissatisfied","tooltip_dissatisfied":"Dissatisfied: Enter the total number of respondents who rated their satisfaction level as 2.","lbl_very_dissatisfied":"Very dissatisfied","tooltip_very_dissatisfied":"Very dissatisfied: Enter the total number of respondents who rated their satisfaction level as 1.","res_heading":"CSAT score:","res_customers_surveyed":"Customers surveyed:","reset":"Reset"},"lcStaffingCalculator":{"title":"Live chat staffing calculator","intro_1":"Ensuring appropriate levels of live chat staffing can be a challenge. That’s why it’s critical to plan ahead before rolling it out for customers. Use this staffing calculator to help you get started.","intro_2":"Remember that there are many factors that impact live chat staffing needs, so this tool should only be used as a planning guide.","form_section_1_heading":"Estimating chat volume","lbl_re_vs_pro_active":"Will chat be reactive or proactive?","tooltip_re_vs_pro_active":"Reactive live chat is initiated by a customer, usually by clicking a chat widget. Proactive live chat is automatic: a popup window appears asking a customer if they need help or want to chat with someone.","dropdown_reactive":"Reactive","dropdown_proactive":"Proactive","lbl_web_visitors":"How many website visitors do you expect during the live chat availability period?","tooltip_web_visitors":"Use a tool like Google Analytics to determine how many website visitors you get during live chat support hours. You can analyze the entire website, or you can choose specific URLs that feature live chat widgets.","form_section_2_heading":"Estimating number of chats per hour","lbl_chat_hours":"How many hours will live chat support be available on your website?","tooltip_chat_hours":"When you’re just getting started with live chat support, stick to an average 8-hour workday (e.g. 9a to 5p). This reduces the number of incoming chats and contains the chats to predictable hours.","form_section_3_heading":"Estimating number of agents","lbl_chat_duration":"How long should agents spend on one live chat conversation (in mins)?","tooltip_chat_duration":"Agents spend an average of between 8 and 12 minutes solving one customer’s problem, but actual time spent per chat depends on the complexity of the issue and how much experience or expertise the agent has on that topic. Come up with your own average based on your time to resolution data.","lbl_concurrent_chats":"How many live chat conversations will an agent manage simultaneously?","tooltip_concurrent_chats":"This depends largely on the agent’s skill level. A skilled agent might manage 4-6 live chats at a time, while less experienced agents manage 1-2. That said, even some veteran support agents prefer a maximum of 2-3 chats at a time. This allows more time to conduct research in an internal knowledge base or dig into the customer’s account history.","result_heading":"Result","result_percent_customers":"Total percentage of customers requesting a chat","result_chat_volume":"Estimated chat volume","result_availability_period":"Chat availability period (in hours)","result_chats_per_hour":"Estimated chats per hour","result_recommended_agents":"Recommended number of agents","disclaimer_heading":"Disclaimer:","disclaimer_body_1":"Keep in mind that the above formula is merely a guide and ignores things like breaks for your agents, multiple shifts, and vastly different customer requirements. It shouldn’t replace a typical workforce management staffing calculator.","disclaimer_body_2":"Once you’ve settled on your staffing needs, keep monitoring your wait times and CSAT to ensure it’s the optimal number. There’s a tendency for live chat CSAT to fall as the number of chats per agent rises and wait times increase."},"msgStaffingCalculator":{"title":"Messaging staffing calculator","lbl_ft_hours":"How many hours does a full-time agent work weekly?","tooltip_ft_hours":"The total number of paid hours in a working week – this number can vary based on regional laws.","lbl_shrinkage":"How much shrinkage can you expect on average?","tooltip_shrinkage":"Shrinkage refers to the percentage of time dedicated to all non-productive hours. This includes annual leave, holidays, coaching, meetings, paid breaks, etc.","lbl_ticket_volume":"What's your total average ticket volume?","tooltip_ticket_volume":"Total weekly average ticket volume across all support operations (not per agent).","lbl_aht":"What's your average handle time in minutes?","tooltip_aht":"If needed, see the separate calculator below to calculate AHT.","results":"Results","res_agent_utilized_hrs":"Weekly utilised hours for a full-time agent:","res_total_utilized_hrs":"Total utilised hours (weekly):","res_fte_agents_needed":"Estimated full-time agents needed:","aht_calculator":"Average handle time calculator","lbl_agent_solves":"Average full-time agents solves per week","tooltip_agent_solves":"The average number of solves per full-time agent in a week, solves being the number of tickets resolved.","lbl_agent_utilized_hrs":"Weekly utilised hours for a full-time agent","tooltip_agent_utilized_hrs":"The actual amount of productive work you get from your agents after all shrinkage has been accounted for. This can be copied from question 1 above.","res_solves_per_hr":"Solves per hour:","res_avg_handle_time":"Average handle time:"},"profitMarginCalculator":{"title":"Profit margin calculator","lbl_revenue":"Revenue","tooltip_revenue":"Enter the total amount of money your product generates.","lbl_cost":"Cost","tooltip_cost":"Enter the total amount of money it takes to manufacture your product.","lbl_markup":"Markup","tooltip_markup":"Enter the percentage you'd like to add to the selling price of your product.","lbl_profit":"Profit","tooltip_profit":"Profit is the amount of money your business earns from the sale of your product.","btn_reset":"Reset","text_result":"Profit margin"},"tileCard":{"link_customer":"Read customer story","link_event_live":"Register now","link_event_ondemand":"Watch now","link_webinar":"Watch now"},"blogNewsletterForm":{"heading":"Subscribe to the blog","subheading":"The best source of information for customer service, sales tips, guides and industry best practice. Join us.","success":"Welcome to the club!","form_email_lbl":"Email address"},"exitModals":{"blog_heading_jp":"Sign up for\u003c0\u003e\u003c/0\u003eour newsletter?","blog_text_jp":"Deliver the latest information,\u003c0\u003e\u003c/0\u003ecustomer story and tips for customer service.","blog_heading_us":"There’s more where that came from.","blog_text_us":"Sign up and get customer insights, trends and more in your inbox.","blog_heading":"We know. It’s a lot to take in.","blog_text":"Sign up for our newsletter and read at your leisure.","heading":"Take Zendesk for a drive","trial_subhead":"Test drive our customer service solutions today.","heading_jp":"Product Demos","demo_subhead":"See how our customer service solutions bring an ease to the customer experience.","demo_btn":"Show me a demo","trial_btn":"Start my free trial"}},"__N_SSG":true},"page":"/blog/[slug]","query":{"slug":"workforce-planning-template"},"buildId":"3VfhmCZnJav9x_TC_fVIo","assetPrefix":"/web-assets","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[14352,7258,24837,41244,27589,34868],"gsp":true,"appGip":true,"locale":"sg","locales":["us","au","br","de","dk","es","fr","gb","hk","it","in","jp","kr","mx","nl","se","sg","tw","th"],"defaultLocale":"us","domainLocales":[{"domain":"www.zendesk.com.br","defaultLocale":"br"},{"domain":"www.zendesk.de","defaultLocale":"de"},{"domain":"www.zendesk.es","defaultLocale":"es"},{"domain":"www.zendesk.fr","defaultLocale":"fr"},{"domain":"www.zendesk.co.uk","defaultLocale":"gb"},{"domain":"www.zendesk.hk","defaultLocale":"hk"},{"domain":"www.zendesk.co.jp","defaultLocale":"jp"},{"domain":"www.zendesk.kr","defaultLocale":"kr"},{"domain":"www.zendesk.com.mx","defaultLocale":"mx"},{"domain":"www.zendesk.nl","defaultLocale":"nl"},{"domain":"www.zendesk.tw","defaultLocale":"tw"},{"domain":"www.zendesk.com","defaultLocale":"us"}],"scriptLoader":[]}</script></body></html>