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ejMdpL"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Features</p><ul><li><a href="/sg/service/messaging/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jMoqqd sc-b8a2d922-7 eoapQJ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 CGjgo"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5.5 1a5.5 5.5 0 1 0 0 11h3.05L13 15.842V11.4A5.5 5.5 0 0 0 10.5 1z"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Messaging and live chat</span></span></a></li><li><a href="/sg/service/ai/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 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0-.41l.918-.282a2.14 2.14 0 0 0 1.455-1.557z"></path><path fill="currentColor" d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53z"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">AI and automation</span></span></a></li><li><a href="/sg/customer-data-privacy-protection/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jMoqqd sc-b8a2d922-7 eoapQJ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 CGjgo"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path 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class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Help centre</span></span></a></li><li><a href="/sg/service/agent-workspace/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jMoqqd sc-b8a2d922-7 eoapQJ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkIcon-sc-6d6yp9-1 CGjgo"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" viewBox="0 0 16 16"><path fill="currentColor" d="M5 1H0v11.5A2.5 2.5 0 0 0 2.5 15H5z"></path><path fill="currentColor" d="M16 1H6v4h10z"></path><path fill="currentColor" d="M16 6H6v9h7.5a2.5 2.5 0 0 0 2.5-2.5z"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Agent workspace</span></span></a></li><li><a href="/sg/service/voice/" 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eTbnhx">Workforce engagement</span></span></a></li></ul></div><div><hr width="100" style="margin-bottom:16px" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/><p class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Enhance your workflows</p><ul><li><a href="/sg/platform/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jMoqqd sc-b8a2d922-7 eoapQJ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Zendesk Sunshine</span></span></a></li><li><a href="/sg/employee-service/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jMoqqd sc-b8a2d922-7 eoapQJ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Employee service</span></span></a></li><li><a href="/sg/marketplace/" data-interaction-type="link-block" data-location="navigation" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 jMoqqd sc-b8a2d922-7 eoapQJ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Marketplace</span></span></a></li></ul></div></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-skeaof-5 hqIUaM" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-skeaof-2 gYKmhs" data-garden-id="accordions.header" data-garden-version="8.76.2"><a href="/sg/pricing/featured/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 hPWOul Accordionstyle__AccordionLabel-sc-skeaof-3 eUVJfL" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc">Pricing</h5></a><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 cEIUE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-skeaof-5 hqIUaM" data-garden-id="accordions.section" data-garden-version="8.76.2"><div role="heading" aria-level="5" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-skeaof-2 gYKmhs" data-garden-id="accordions.header" data-garden-version="8.76.2"><button id=":R3opn6:--trigger:2" role="button" tabindex="0" aria-controls=":R3opn6:--panel:2" aria-expanded="false" type="button" class="StyledButton-sc-xj3hy7-0 dcirYC Accordionstyle__AccordionLabel-sc-skeaof-3 eUVJfL" data-garden-id="accordions.button" data-garden-version="8.76.2"><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc">Solutions</h5></button><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" theme="[object Object]" class="Accordionstyle__AccordionIcon-sc-skeaof-0 hzcSOK"><path fill="currentColor" fill-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" clip-rule="evenodd"></path></svg><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" focusable="false" viewBox="0 0 16 16" aria-hidden="true" theme="[object Object]" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" class="StyledRotateIcon-sc-hp435q-0 cEIUE"><path fill="currentColor" d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z"></path></svg></div><section inert="" id=":R3opn6:--panel:2" aria-hidden="true" aria-labelledby=":R3opn6:--trigger:2" class="StyledPanel-sc-1piryze-0 kRwGtc Accordionstyle__AccordionPanel-sc-skeaof-4 iqtklO" data-garden-id="accordions.panel" data-garden-version="8.76.2"><div data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2" class="StyledInnerPanel-sc-8nbueg-0 gxjxDP"><div class="sc-b8a2d922-2 jwLVia"><div class="sc-b8a2d922-1 joHzJu"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Business</p><ul><li><a 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src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Missouri Star Quilt Company" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/missouriStar.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-service/missouriStar.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-service/missouriStar.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/missouriStar.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-service/missouriStar.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-service/missouriStar.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-service/missouriStar.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/missouriStar.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/missouriStar.png"/></noscript></span></span></div><div class="sc-e699bf5c-7 hLxrOi"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27440%27%20height=%27440%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 jTpgUy sc-f3b8ab07-2 NmRiR">We built out customisations for our call queue with the API. We have a sales group, a retention group and a quilting group... Our IVR for everything is through Zendesk.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Wendi Mills</p><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Senior Customer Service Manager</p></div></div><a href="/sg/customer/missouri-star-quilt-company/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gMjNXi" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:20%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Lush" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Lush" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/lush.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-service/lush.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-service/lush.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/lush.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-service/lush.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-service/lush.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-service/lush.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/lush.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/lush.png"/></noscript></span></span></div><div class="sc-e699bf5c-7 hLxrOi"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27440%27%20height=%27440%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/quote-image-square-2@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-2@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-2@2x.jpg"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 jTpgUy sc-f3b8ab07-2 NmRiR">Having Zendesk as a stable force... meant we could identify any potential customer issues and quickly get those rectified.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Naomi Rankin</p><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Global CX Manager</p></div></div><a href="/sg/customer/lush/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gMjNXi" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:20%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Missouri Star Quilt Company" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Missouri Star Quilt Company" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/missouriStar.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-service/missouriStar.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-service/missouriStar.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/missouriStar.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-service/missouriStar.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-service/missouriStar.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-service/missouriStar.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/missouriStar.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/missouriStar.png"/></noscript></span></span></div><div class="sc-e699bf5c-7 hLxrOi"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27440%27%20height=%27440%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 jTpgUy sc-f3b8ab07-2 NmRiR">We built out customisations for our call queue with the API. We have a sales group, a retention group and a quilting group... Our IVR for everything is through Zendesk.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Wendi Mills</p><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Senior Customer Service Manager</p></div></div><a href="/sg/customer/missouri-star-quilt-company/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gMjNXi" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="2" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:20%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Lush" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Lush" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/lush.png 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-service/lush.png 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-service/lush.png 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/lush.png 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-service/lush.png 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-service/lush.png 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-service/lush.png 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/lush.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/lush.png"/></noscript></span></span></div><div class="sc-e699bf5c-7 hLxrOi"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27440%27%20height=%27440%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/quote-image-square-2@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-2@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-2@2x.jpg"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 jTpgUy sc-f3b8ab07-2 NmRiR">Having Zendesk as a stable force... meant we could identify any potential customer issues and quickly get those rectified.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Naomi Rankin</p><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Global CX Manager</p></div></div><a href="/sg/customer/lush/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gMjNXi" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="3" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:20%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-e699bf5c-0 fgfcib"><div class="sc-e699bf5c-1 dgVJgh"><div class="sc-e699bf5c-2 jLsaSE"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Missouri Star Quilt Company" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Missouri Star Quilt Company" loading="lazy" decoding="async" data-nimg="fill" 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2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/missouriStar.png 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-service/missouriStar.png"/></noscript></span></span></div><div class="sc-e699bf5c-7 hLxrOi"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27440%27%20height=%27440%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-service/quote-image-square-3@2x.jpg"/></noscript></span></span></div></div><div class="sc-e699bf5c-5 fIstTY"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 jTpgUy sc-f3b8ab07-2 NmRiR">We built out customisations for our call queue with the API. We have a sales group, a retention group and a quilting group... Our IVR for everything is through Zendesk.</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Wendi Mills</p><p class="Textstyle__TextRoot-sc-c9um69-0 kDykLP sc-f3b8ab07-4 YeHai">Senior Customer Service Manager</p></div></div><a href="/sg/customer/missouri-star-quilt-company/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gMjNXi" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div></div></div></div></div><div class="sc-9cc5ddc5-2 dslmNC"><nav class="sc-9cc5ddc5-4 zuTmd"><button data-interaction-type="button-icon-secondary" aria-label="Previous testimonial" class="Linkstyle__LinkRoot-sc-6d6yp9-6 dJUjmy Buttonstyle__ButtonRoot-sc-17obadd-3 itUOME"><span 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It is about your business and your teams, too. Zendesk not only makes things easy on your customers, but sets your teams up for success and keeps your business in sync. It is everything you need, in one powerful package.","katamari-5":"Make it easy for your customers","katamari-6":"Offer support in ways that are convenient for your customers, so it is simple for them to get the answers they need.","katamari-7":"Meet your customers where they are","katamari-8":"Provide support anywhere, so customers can always reach you. 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Customers can resolve issues at their own pace while reducing resolution times for agents.","katamari-anchor-2":"Help centre","katamari-11":"Provide a personal touch at scale","katamari-12":"Personalise the experience for each customer, even as you scale. Use automation and AI-powered bots to get the context to ensure customers never have to repeat themselves.","katamari-anchor-3":"AI-powered bots","katamari-13":"Set your teams up for success","katamari-14":"Help your agents, admins and internal teams do their best work. Zendesk offers robust out-of-the-box tools which are quick to set up and easy to use.","katamari-15":"Manage and respond from one unified place","katamari-16":"Make it easier to track, prioritise and respond to customers with one unified \u003ca href=\"/service/agent-workspace/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eagent workspace\u003c/span\u003e\u003c/a\u003e. And with complete customer context – including \u003ca href=\"/apps/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003e1,000+ prebuilt integrations\u003c/span\u003e\u003c/a\u003e – agents can provide better, more personalised support.","katamari-anchor-4":"Agent workspace","katamari-swap-1":"\u003ch4\u003eBoost agent efficiency\u003c/h4\u003e \u003cp\u003eSave agents time with \u003cspan class=\"wistia_embed wistia_async_zqpxe3ha4a popover=true popoverContent=link popoverSize=960x540 anchor-video-inline\"\u003e\u003ca class=\" anchor\" tabindex=\"0\"\u003e\u003cspan\u003ecollaboration tools\u003c/span\u003e\u003c/a\u003e\u003c/span\u003e that efficiently connect with internal and external partners. Help them respond faster with prepared answers and the \u003cspan class=\"wistia_embed wistia_async_tkhzuhu5qj popover=true popoverContent=link popoverSize=960x540 anchor-video-inline\"\u003e\u003ca class=\" anchor\" tabindex=\"0\"\u003e\u003cspan\u003eright details\u003c/span\u003e\u003c/a\u003e\u003c/span\u003e for each issue.\u003c/p\u003e \u003ca href=\"/collaboration/\" class=\"anchor anchor-small\"\u003e\u003cspan\u003eCollaboration tools\u003c/span\u003e\u003c/a\u003e","katamari-17":"Work smarter with routing and intelligence","katamari-18":"Leverage built-in routing and intelligence to collect critical details and reduce data entry. Plus, escalate issues to the agent best suited to help.","katamari-anchor-5":"Routing and intelligence","katamari-19":"Deliver self-service content at scale","katamari-20":"Empower your content managers with integrated knowledge management. Share the workload by getting agents to contribute expertise directly from their workspace.","katamari-anchor-6":"Knowledge management","katamari-21":"Keep your business in sync","katamari-22":"Customise to your heart’s content with an open and flexible platform that you can scale, extend and optimise as your business changes.","katamari-23":"Integrate with your systems","katamari-24":"Integrate all relevant customer data using our powerful integration options, including code and no-code functionality.","katamari-swap-2":"\u003ca href=\"/marketplace/\" class=\"anchor anchor-small\"\u003e\u003cspan\u003eIntegrations\u003c/span\u003e\u003c/a\u003e","katamari-25":"Manage a unified view of your customer","katamari-26":"Create one unified view of your customer. Use it to personalise experiences across the entire customer journey.","katamari-anchor-7":"Single customer view","katamari-27":"Make sense of it all with actionable insights","katamari-28":"Analyse, monitor and act based on what your customers need. It all works across sales, service and third-party systems with easy-to-use reporting and analytics.","katamari-anchor-8":"Reporting and analytics","katamari-29":"We can lend a hand","katamari-30":"We have the expertise to work as an extension of your team, ensuring that our solutions have a strategic impact on your business.","katamari-anchor-9":"Learn more","katamari-31":"See how it comes together","katamari-cta-3":"Try Zendesk for free","katamari-cta-4":"Watch a demo","katamari-top-promo-whats-new":"\u003cstrong\u003eEnhance your agility\u003c/strong\u003e See What is New at Zendesk \u003ca href=\"/whats-new/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eLearn more\u003c/span\u003e\u003c/a\u003e","zen-roi-1":"Calculate your ROI with Zendesk","zen-roi-2":"Determining ROI can be tricky. Luckily, we have got a tool for that. Check out Zendesk’s ROI calculator to see the benefits of an omnichannel approach to customer support.","zen-roi-31":"\u003cp class=\"caption\"\u003eDisclaimer\u003c/p\u003e\u003cp class=\"caption\"\u003eThe above estimates are based on Industry and Zendesk benchmarks with the assumption of using a single, integrated omnichannel solution. These numbers are designed to be only directional in use. Individual results and performance may differ.\u003c/p\u003e\u003cp class=\"caption\"\u003eStart a free trial of The Support Suite to see it in action.\u003c/p\u003e\u003cp class=\"caption\"\u003e*Please note that this tool does not include data from our recent CX Maturity report from ESG.\u003c/p\u003e","katamari-form-suite-spot-tool-1":"See your ROI with Zendesk","katamari-form-suite-spot-tool-2":"In just a few seconds, see how omnichannel solutions can improve your support, whether it is giving back time to your customers and agents or increasing your ROI.","katamari-form-suite-spot-tool-3":"Tell us where you are today","katamari-form-suite-spot-tool-4":"How big is your support team?","katamari-form-suite-spot-tool-5":"Please enter a whole number","katamari-form-suite-spot-tool-6":"How many support requests do you receive a month?","katamari-form-suite-spot-tool-7":"Please enter a whole number","katamari-form-suite-spot-tool-8":"What type of business do you support?","zen-top-promo-whats-new":"\u003cstrong\u003eDrive growth with Zendesk\u003c/strong\u003e See What is New and start growing \u003ca href=\"/whats-new/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eVisit page\u003c/span\u003e\u003c/a\u003e","l10n-variant-promo-eyebrow":"\u003cstrong\u003eZendesk Relate 2022\u003c/strong\u003eOur global customer experience event\u003ca href='https://zendeskrelate.com/?geo=apac\u0026utm_medium=eyebrowpromo\u0026utm_campaign=Relate2022' class='anchor' target='_blank'\u003e\u003cspan\u003eRegister for free\u003c/span\u003e\u003c/a\u003e","zen-roi-calc-1":"Tell us a little more about yourself, and we will do the rest:","zen-roi-calc-2":"All fields required.","zen-roi-calc-3":"If you do not offer that channel currently, enter zero.","zen-roi-calc-4":"Industry","zen-roi-calc-5":"Select","zen-roi-calc-6":"Consumer Products","zen-roi-calc-7":"Financial and Insurance","zen-roi-calc-8":"Healthcare","zen-roi-calc-9":"Retail","zen-roi-calc-10":"Telecom","zen-roi-calc-11":"Travel and Tourism","zen-roi-calc-12":"High Tech","zen-roi-calc-13":"Other","zen-roi-calc-14":"Number of agents","zen-roi-calc-15":"Annual call volume","zen-roi-calc-16":"Annual email/webform volume","zen-roi-calc-17":"Annual chat volume","zen-roi-calc-18":"Please select your industry","zen-roi-calc-19":"Tomorrow’s forecast just got a little bit brighter. Here is where you can expect some reductions.","zen-roi-calc-20":"Cost per contact","zen-roi-calc-21":"Phone average handle time (min)","zen-roi-calc-22":"Chat average handle time (min)","zen-roi-calc-23":"First contact resolution (FCR)","zen-roi-calc-24":"Projected ROI","zen-roi-calc-25":"Total cost savings","zen-roi-calc-26":"Unlock your projected ROI","zen-roi-calc-27":"Industrial","_edit_lock":"1741329455:5503","_edit_last":"5503","zen-wnq222-eyebrow-promo":"\u003cstrong\u003eRelate 2022\u003c/strong\u003e Let’s get back to business \u003ca href=\"/whats-new/\" class=\"anchor\"\u003e\u003cspan\u003eSee What’s New at Zendesk\u003c/span\u003e\u003c/a\u003e","zen-6":"Offer conversational support in ways that are convenient for your customers, so it is simple for them to get the answers they need.","katamari-swap-form-suite-spot-tool-4":"\u003cinput type=\"hidden\" id=\"hiddenCampaignId\" name=\"hiddenCampaignId\" value=\"7016R000001J4YBQA0\"\u003e","katamari-swap-form-suite-spot-tool-5":"\u003cinput type=\"hidden\" name=\"lead_source_detail\" id=\"lead_source_detail\" value=\"CX Maturity/CX Accelerator_2022 - Support Suite ROI Report - EN WW\"\u003e","zen-ai-1":"Offer intelligent support at scale","zen-ai-2":"Use AI and bots to give customers instant answers, double your agents’ brainpower and save your business time and money.","zen-ai-3":"AI and bots","l10n-variant-relate-eyebrow":"\u003cstrong\u003eZendesk Showcase\u003c/strong\u003e Join our flagship event in Asia as we share our vision for AI and how it impacts the future of CX","l10n-variant-relate-eyebrow-cta":"Register now","l10n-variant-relate-eyebrow-href":"https://event.zendesk.com/showcasesingapore?utm_medium=webpromo\u0026utm_source=promopod","zen-wn22q4-eyebrow-promo":"\u003cstrong\u003eIt is a big deal\u003c/strong\u003e Get 25% off Zendesk until 2 December \u003ca href=\"/mc/black-friday-2022/\" class=\"anchor\"\u003e\u003cspan\u003eTell me more\u003c/span\u003e\u003c/a\u003e","zen-refresh-1":"Powering 100,000+ of the best customer experiences","zen-refresh-2":"Start your free trial","zen-refresh-3":"View demo","zen-refresh-4":"Join the best","zen-refresh-5":"Zendesk for service","zen-refresh-6":"Service that is up close and personal","zen-refresh-7":"Strong relationships start with strong interactions. Our service solution lets you personalise customer experiences, building loyalty and revenue.","zen-refresh-8":"Create meaningful connections","zen-refresh-9":"Scale your service offering","zen-refresh-10":"Stay flexible through change","zen-refresh-11":"Customers come to you expecting answers. Meet them where they are, across any channel, and then personalise the conversation around their exact needs.","zen-refresh-12":"Features","zen-refresh-13":"AI and automation","zen-refresh-14":"The Boston Globe delivers rich, interactive service with smartbots.","zen-refresh-15":"See how","zen-refresh-16":"You need a support solution that scales as you do. Zendesk is built to absorb new teams, divisions and global bases. Our security measures keep everyone safe, regardless of size.","zen-refresh-17":"Integrations","zen-refresh-18":"Udacity improved CSAT despite higher ticket volume.","zen-refresh-19":"You cannot afford to get stuck with software that stays the same. 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