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flex flex-align-end flex-column"><img src="https://icm.aexp-static.com/content/dam/contenthub/us/en/images/design-elements/AXP_bc_article_logo_right_justified.png" alt="American Express Business Class Logo"/></div><div class="flex flex-justify-end margin-1-r-sm-down"><div class="col-sm-12 col-md-12 text-align-right-md-up text-align-left-sm-down pad-b-sm-down flex-basis-auto"></div></div></div></div></div></div><div class="_editorialWrapper_1o41p_117 border-b"><div data-bti-module-name="axp-forum-taxonomy-container"><div></div><div id="taxonomyContainer" class="dls-app dls-white-bg"><div id="taxonomyHeader" class="container" data-bti-module-name="axp-forum-taxonomy-header"><div class="position-relative axp-forum-taxonomy-container__TaxonomyContainer__zIndexOne___1L9Y8"><div id="containerHeader" class="row"><h1 class="pad-1-lr col-md-4 col-sm-12 axp-forum-taxonomy-container__TaxonomyContainer__topicHeader___2FOaz text-uppercase margin-2-b text-align-left-sm-down text-wrap">Marketing &amp; Sales</h1><div class="col-md-8 col-sm-12 pad-2-l-md-up "><div class="axp-forum-taxonomy-container__TaxonomyContainer__tagDescription___1k3Wb margin-3-b">Shape a brand that’s as bold as you are. Learn how to advertise your business effectively, plan an unforgettable event and explore the world of Internet content marketing to help reach new customers—and keep your loyal fans coming back.</div></div></div></div></div><div id="topics-featured-content-"><div class="container"><div class="row"><div id="featured-content" class="flex col-md-8 col-sm-12 position-relative axp-forum-taxonomy-container__TaxonomyContainer__titleColor___2TF4L"><div class="pad-0-lr axp-forum-content-list__list__h100___2OeB0 width-full" data-bti-module-name="axp-forum-content-list" data-bti-module-variant="contentList"><div></div><div class="row stack-responsive-a margin-0-lr undefined"><div class="width-full display-flex undefined"><div><a title="how-to-craft-customer-appreciation-events" class="darkGrayFontColor" href="/en-us/business/trends-and-insights/articles/how-to-craft-customer-appreciation-events/"><div class="width-full position-relative"><div class="LazyLoad text-align-center width-full height-full dls-gray-01-bg"></div></div><div id="topicContent" class="pad-l-md-down col-md-10 pad-4-t pad-0-l"><div id="title" class=" pad-1-b pad-0-l axp-forum-taxonomy-container__TaxonomyContainer__featuredTitle___1llEA">How to Craft Customer Appreciation Events</div><div id="teaser" class="pad-2-b-md-up axp-forum-taxonomy-container__TaxonomyContainer__featuredSummary___ebQEC "><div class="LinesEllipsis TruncateText_preserveWhitespace__sxIxA"><div>A great business event can reward your loyal customers and help you attract new ones. </div></div></div></div></a></div></div></div></div><div class="border-r pad-2-r-md-up hidden-sm-down"></div></div><div id="secondary-content" class=" pad-1-l-md-up col-md-4 col-sm-12 margin-auto-lr position-relative axp-forum-taxonomy-container__TaxonomyContainer__titleColor___2TF4L"><div class="pad-0-lr axp-forum-content-list__list__h100___2OeB0 width-full" data-bti-module-name="axp-forum-content-list" 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