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For New Riders | Pace Suburban Bus
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</li> <li class="menu-item"> <a href="/ventra" data-drupal-link-system-path="node/191">Ventra Card & App</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item"> <a href="/passenger-facilities" data-drupal-link-system-path="node/1896">Passenger Facilities</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/paratransit" data-drupal-link-system-path="node/386">Reservation-Based & Other Services</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a 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style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="http://www.pacerideshare.com">RideShare Matching</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/vanpool" data-drupal-link-system-path="node/171">Vanpool</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/new-riders" data-drupal-link-system-path="node/566" class="is-active" aria-current="page">Rider Resources</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/new-riders" data-drupal-link-system-path="node/566" class="is-active" aria-current="page">Rider Resources</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ada" data-drupal-link-system-path="node/2806">ADA Paratransit Service Guides</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/bikesonbuses" data-drupal-link-system-path="node/2706">Bikes on Buses</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/pace-bus-stop-policy" data-drupal-link-system-path="node/101">Bus Stop Policy</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/safeandsecure" data-drupal-link-system-path="node/2726">Passenger Safety</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/passenger-amenities" data-drupal-link-system-path="node/61">Shelters & Amentities</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/regional-transit-system-map" data-drupal-link-system-path="node/1841">System Maps</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="https://www.pacebus.com/transit-app" title="Pace's recommended trip planning app for mobile users">Transit App (Trip Planning Tool)</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/" data-drupal-link-system-path="<front>">Inside Pace</a> <div class="kenobi" style="display:none;"> <div class="close-wrapper"> <button aria-label="Close" class="close-menu"> <i class="close-icon"></i> Close Menu </button> </div> <div class="field__items"> <div class="field__item paragraph--type--button"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="https://pacecsmprod.servicenowservices.com/pace"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/chat_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Customer Service</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/purchasing"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/doing_business_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Doing Business</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/careers"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-06/job-search-icon-big-blue.svg" alt="" role="presentation"> </div> <span class="button-text">Careers</span> </a> </div> </div> </div> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <ul class="menu menu-level-1"> <li class="menu-item menu-item--expanded"> <a href="/about" data-drupal-link-system-path="node/11">About</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/about" data-drupal-link-system-path="node/11">About</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/board" data-drupal-link-system-path="node/161">Board of Directors</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/careers" data-drupal-link-system-path="node/2761">Employment</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/locations" data-drupal-link-system-path="node/1961">Locations</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/citizens-advisory-board" data-drupal-link-system-path="node/636">Citizens Advisory Board</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ada-advisory-committees" title="Information about Pace's Chicago and Suburban ADA Advisory Committees" data-drupal-link-system-path="node/446">ADA Advisory Committees</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/pace-transparency" data-drupal-link-system-path="node/586">Data & Transparency</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/pace-transparency" data-drupal-link-system-path="node/586">Data & Transparency</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/budgets" title="Annual budget documents and monthly budget reports" data-drupal-link-system-path="node/1851">Budget Documents</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/financial-report" title="Annual and monthly financial reports" data-drupal-link-system-path="node/201">Financial Reports</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/freedom-information-act-requests" title="Information about making FOIA requests and historical FOIA records" data-drupal-link-system-path="node/596">Freedom of Information</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/route-timetable-data-services" data-drupal-link-system-path="node/3101">GTFS Data</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/performance-measures" data-drupal-link-system-path="node/11776">Performance Metrics</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ethics-policy" title="Pace Ethics policy and related documents" data-drupal-link-system-path="node/651">Ethics Policy</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/purchasing" data-drupal-link-system-path="node/2176">Doing Business</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/purchasing" data-drupal-link-system-path="node/2176">Doing Business</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/advertising" data-drupal-link-system-path="node/81">Advertising Opportunities</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/recently-awarded-contracts" data-drupal-link-system-path="node/2186">Awarded Contracts</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/dbe" data-drupal-link-system-path="node/606">Disadvantaged Business Enterprise Program (DBE)</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="https://pace.diversitycompliance.com" title="Link to Pace's DBE Diversity Compliance Portal">DBE Diversity Compliance Portal</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/isupplier-portal" data-drupal-link-system-path="node/10351">iSupplier Portal</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/project/transit-supportive-guidelines" data-drupal-link-system-path="node/1846">Transit Supportive Development Guidelines</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/anticipated-procurement-opportunities" data-drupal-link-system-path="node/2181">Anticipated Procurement Opportunities</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/guide-doing-business-pace" data-drupal-link-system-path="node/2286">Guide to Doing Business with Pace</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/open-solicitations" data-drupal-link-system-path="node/3471">Open Solicitations</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/bid-tabulation-results" data-drupal-link-system-path="node/2171">Bid Results</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/events" data-drupal-link-system-path="node/356">Events</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/public-meetings" title="List of all Pace public meetings, hearings and forums" data-drupal-link-system-path="node/5131">Public meetings</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/contact" data-drupal-link-system-path="node/231">Contact Pace</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/contact" data-drupal-link-system-path="node/231">Contact Pace</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/bus-stop-appeal" data-drupal-link-system-path="node/121">Bus Stop Appeal</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/directory/customer-relations" data-drupal-link-system-path="node/2306">Customer Service</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="http://survey.pacebus.com/mrIWeb/mrIWeb.dll?I.Project=JUDIB_USERNONUSERV2016" title="Submit feedback to Pace via a survey tool">Customer Survey</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/frequently-asked-questions-faq" data-drupal-link-system-path="node/1891">Frequently Asked Questions (FAQ)</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/directory/media-relations-inquiries" data-drupal-link-system-path="node/2316">Media Inquiries</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/contact-directory" data-drupal-link-system-path="node/1966">Contact Directory</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item"> <a href="/news" data-drupal-link-system-path="node/206">News</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/legal-landing" data-drupal-link-system-path="node/2291">Policies & Legal Notices</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/legal-landing" data-drupal-link-system-path="node/2291">Policies & Legal Notices</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/" data-drupal-link-system-path="<front>">Equal Employment Opportunity</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/public-hearings" data-drupal-link-system-path="node/531">Public Hearings</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/section608" data-drupal-link-system-path="node/2736">Section 608</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/titleVIpolicy" data-drupal-link-system-path="node/666">Title VI</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/projects-studies" data-drupal-link-system-path="node/571">Projects & Studies</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/projects-studies" data-drupal-link-system-path="node/571">Projects & Studies</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/driving-innovation" title="Pace's 2021 strategic vision plan" data-drupal-link-system-path="node/576">Driving Innovation Plan</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/revision" data-drupal-link-system-path="node/11971">ReVision Network Restructuring Project</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/project/project-zero" data-drupal-link-system-path="node/15391">Zero Emissions Project</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item"> <a href="/public-meetings" data-drupal-link-system-path="node/5131">Public Meetings</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> </ul> </nav><div class="views-exposed-form block block-views block-views-exposed-filter-blockacquia-search-page" data-drupal-selector="views-exposed-form-acquia-search-page" id="block-pace-theme-exposedformacquia-searchpage" data-block-plugin-id="views_exposed_filter_block:acquia_search-page"> <form action="/search" method="get" id="views-exposed-form-acquia-search-page" accept-charset="UTF-8"> <div class="form--inline clearfix"> <div class="js-form-item form-item js-form-type-textfield form-type-textfield js-form-item-search form-item-search"> <label for="edit-search">Keywords</label> <input placeholder="Search" data-drupal-selector="edit-search" type="text" id="edit-search" name="search" value="" size="30" maxlength="128" class="form-text" /> </div> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input data-drupal-selector="edit-submit-acquia-search" type="submit" id="edit-submit-acquia-search" value="Search" class="button js-form-submit form-submit" /> </div> </div> </form> </div> <div id="block-gtranslate" data-block-plugin-id="gtranslate_block" class="block block-gtranslate block-gtranslate-block"> <div class="gtranslate_wrapper"></div><script>window.gtranslateSettings = {"switcher_horizontal_position":"left","switcher_vertical_position":"bottom","horizontal_position":"inline","vertical_position":"inline","float_switcher_open_direction":"top","switcher_open_direction":"bottom","default_language":"en","native_language_names":1,"detect_browser_language":1,"add_new_line":1,"select_language_label":"Select language \/ Seleccione idioma","flag_size":16,"flag_style":"2d","globe_size":60,"alt_flags":[],"wrapper_selector":".gtranslate_wrapper","url_structure":"none","custom_domains":null,"languages":["en","es"],"custom_css":""}</script><script>(function(){var js = document.createElement('script');js.setAttribute('src', '/modules/contrib/gtranslate/js/dropdown.js');js.setAttribute('data-gt-orig-url', '/new-riders');js.setAttribute('data-gt-orig-domain', 'www.pacebus.com');document.body.appendChild(js);})();</script> </div> <nav role="navigation" aria-labelledby="block-pace-theme-secondarymenu" id="block-pace-theme-secondarymenu" data-block-plugin-id="system_menu_block:secondary-menu" class="block block-menu navigation block-system-menublock menu--secondary-menu"> <ul class="menu"> <li> <a href="/contact" data-drupal-link-system-path="node/231">Contact Us</a> </li> <li> <a href="/new-riders" data-drupal-link-system-path="node/566" class="is-active" aria-current="page">For New Riders</a> </li> <li> <a href="/riders-disabilities" data-drupal-link-system-path="node/496">For Riders with Disabilities</a> </li> <li> <a href="/visiting-riders" data-drupal-link-system-path="node/511">For Visiting Riders</a> </li> </ul> </nav> </div> </aside> <!-- /sidebar-first --> <section id="content"> <div id="content-header"> <div id="highlighted"> <div class="region region-highlighted"> <div class="views-element-container block block-views block-views-blocksite-broadcast-listing-block" id="block-views-block-site-broadcast-listing-block" data-block-plugin-id="views_block:site_broadcast-listing_block"> <div><div class="view view-site-broadcast view-id-site_broadcast view-display-id-listing_block js-view-dom-id-b16433f0e700d4822e2f8f2504f06e6647e01f1cddc35f04879dee8c9b971aed"> <div class="view-content"> <div class="views-row views-row-last"> <article class="entity--type-node node--view-mode-teaser-site-broadcast node--view-mode-teaser severity-announcement hide"> <div class="sb-severity"> <?xml version="1.0" encoding="UTF-8"?> <svg alt="" role="presentation" width="30px" height="30px" viewBox="0 0 30 30" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <!-- Generator: Sketch 63.1 (92452) - https://sketch.com --> <title>_Icons / Site Broadcast / Announcement</title> <desc>Created with Sketch.</desc> <defs> <path class="broadcast" d="M21,21 L9,21 L9,12 C9,8.001 12,6 14.9985,6 L15.0015,6 C18,6 21,8.001 21,12 L21,21 Z M16.5,25.5 C16.5,26.3295 15.828,27 15,27 C14.172,27 13.5,26.3295 13.5,25.5 L13.5,24 L16.5,24 L16.5,25.5 Z M24,21 L24,12 C24,6.669 20.448,3.714 16.5,3.1185 L16.5,0 L13.5,0 L13.5,3.1185 C9.552,3.714 6,6.669 6,12 L6,21 L3,21 L3,24 L10.5,24 L10.5,25.5 C10.5,27.9855 12.5145,30 15,30 C17.4855,30 19.5,27.9855 19.5,25.5 L19.5,24 L27,24 L27,21 L24,21 Z" id="svg-announcement"></path> </defs> <g id="_Icons-/-Site-Broadcast-/-Announcement" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <mask id="mask-announcement" fill="white"> <use xlink:href="#svg-announcement"></use> </mask> <use id="Fill-announcement" fill="#FFFFFF" xlink:href="#svg-announcement"></use> <g id="Colors-/-Dark-Grey" mask="url(#mask-announcement)"> <rect id="Rectangle" x="0" y="0" width="30" height="30"></rect> </g> </g> </svg> <h2> <div class="field field--name-field-severity field--type-list-string field--label-hidden field__item">Announcement</div> </h2> <div class="collapse"><svg alt="" role="presentation" id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 36 36"><defs><style>.cls-1{fill:#fff;}</style></defs><title>Pace_Icons_36x36_White_</title><path id="arrow_up" class="cls-1" d="M3.93,24l2,2L18,14l1.29,1.29h0L30.06,26l2-2-14-14Z"/></svg></div> </div> <div class="sb-info"> <div class="sb-label"><span>Thanksgiving Holiday Service Schedule</span> </div> <div class="sb-message"> <div class="field field--name-field-message field--type-string field--label-hidden field__item">Some Pace routes will operate Sunday schedules on Thursday, November 28, 2024</div> </div> <div class="sb-link"> <div class="field__item"><a href="/news/thanksgiving-holiday-service-0">See Full Holiday Schedule Notice</a><?xml version="1.0" encoding="UTF-8"?> <svg alt="" role="presentation" width="30px" height="30px" viewBox="0 0 30 30" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <!-- Generator: Sketch 63.1 (92452) - https://sketch.com --> <title>_Icons / Arrows / Right</title> <desc>Created with Sketch.</desc> <defs> <path class="arrow" d="M15.1969,1.0002 L13.1599,2.9782 L23.9589,13.7772 L0.9999,13.7772 L0.9999,16.6172 L23.9589,16.6172 L13.1889,27.3862 L15.1969,29.3942 C20.3939,24.1962 24.4199,20.1712 29.3939,15.1972 C23.7629,9.5662 27.7379,13.5412 15.1969,1.0002" id="path-1"></path> </defs> <g id="_Icons-/-Arrows-/-Right" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <mask id="mask-2" fill="white"> <use xlink:href="#path-1"></use> </mask> <use id="Fill-1" fill="#000000" xlink:href="#path-1"></use> <g id="_Placeholder-/-Color" mask="url(#mask-2)"></g> </g> </svg></div> </div> </div> </article> <!-- /article #node --> </div> </div> </div> </div> </div> </div> </div> </div> <!-- /#content-header --> <div id="content-area"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-pace-theme-content" data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <article class="entity--type-node node--type-page"> <div class="title-image-row clearfix"> <h1> <div class="field field--name-field-display-title field--type-string field--label-hidden field__item">Information for New and Returning Riders</div> </h1> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="height-tall width-normal paragraph paragraph--type--image paragraph--view-mode--default"> <div class="field field--name-field-media field--type-entity-reference field--label-hidden field__item"><article> <div class="field field--name-image field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2023-10/Woman%20Boarding%20Pulse%20Bus.jpg" width="1427" height="952" alt="Image of a woman boarding a Pulse bus" loading="lazy" /> </div> </article> </div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><p>Pace operates more than 139 fixed bus routes that operate on a set schedule and on a set routing. This is our most traditional service, in which anyone can board by getting on or off at any bus stop along the route, and a fare is collected at the time of boarding depending on the route's <a href="/fares">fare class</a> and the rider's eligibility for a <a href="/fare-information">reduced fare</a>.</p><p>Learn what route to take to your destination by planning your trip here.</p></div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--fancy-buttons paragraph--view-mode--default"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="https://www.pacebus.com/trip-planner"> <div class="field--name-field-media-icon"> </div> <span class="button-text">TRIP PLANNER</span> </a> </div> </div> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/routes-schedules-and-maps"> <div class="field--name-field-media-icon"> </div> <span class="button-text">Routes, Schedules & Maps</span> </a> </div> </div> </div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><h2>New to riding Pace? Returning to the system? It's easy! Here are some tips to get you started.</h2></div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="img-pos-right paragraph paragraph--type--half-image-half-text paragraph--view-mode--default"> <a href="https://www.pacebus.com/new-riders-guide-5-steps"> <div class="image-wrapper"> <div class="field field--name-field-media field--type-entity-reference field--label-hidden field__item"><article> <div class="field field--name-image field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2021-04/MyPace_riders_0.png" width="457" height="200" alt="Riders inside a Pace Bus" loading="lazy" /> </div> </article> </div> </div> </a> <div class="text-wrapper"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><h3><strong>5 Simple Steps</strong> to Become a Pace Pro</h3> <p>First time riders, we got you covered! Check out this guide before taking your first ride.</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="https://www.pacebus.com/new-riders-guide-5-steps">READ MORE</a></div> </div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="img-pos-right paragraph paragraph--type--half-image-half-text paragraph--view-mode--default"> <a href="https://www.pacebus.com/find-your-pace"> <div class="image-wrapper"> <div class="field field--name-field-media field--type-entity-reference field--label-hidden field__item"><article> <div class="field field--name-image field--type-image field--label-hidden field__item"> <img src="/sites/default/files/2021-04/MyPace_rider_alight.jpg" width="456" height="200" alt="Rider Alighting from a Pace Bus" loading="lazy" /> </div> </article> </div> </div> </a> <div class="text-wrapper"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><h3><strong>A Ride for All:</strong> Find Your Pace</h3> <p>With a range of inclusive services, we're driven to provide a safe and affordable ride for everyone in our community.</p></div> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="https://www.pacebus.com/find-your-pace">READ MORE</a></div> </div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><h2>Paying Your Fare</h2> <p><a href="www.ventrachicago.com">Ventra</a> is the fare payment system for Pace and its sister agencies--CTA and Metra. It features a contactless "tap" card and a mobile app, making it a convenient and money-saving way to pay your fare.</p> <p>Get your Ventra Card (or add transit value or a multi-day pass) online, at a vending machine, or at hundreds of regional retailers. Tap your Ventra Card on the Ventra reader at the front of the bus as you board. A new Card costs $5.00, and that one-time Card purchase fee is immediately refunded as transit value upon account registration.</p> <p>Manage your Ventra account online account and get protection against lost/stolen Ventra Card with registration of your Card.</p> <h2>Other Pace Services</h2> <p>In addition to the traditional fixed bus routes, Pace operates several other services that exist in places where no fixed route exists or meet individual riders' needs. For instance, Pace's vanpool services are usually for groups of coworkers traveling to work together on a daily basis. Other reservation-based services linked below are for local trips whose origins and destinations vary from day to day. Eligibility, fare, and geographic areas served are different for each of those services. Click the buttons to find out more! See all services <a href="https://www.pacebus.com/find-your-pace">here</a>.</p></div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--fancy-buttons paragraph--view-mode--default"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/dar"> <div class="field--name-field-media-icon"> </div> <span class="button-text">Dial-a-Ride</span> </a> </div> </div> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/paratransit"> <div class="field--name-field-media-icon"> </div> <span class="button-text">ADA Paratransit</span> </a> </div> </div> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/vanpool"> <div class="field--name-field-media-icon"> </div> <span class="button-text">Vanpool</span> </a> </div> </div> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/on-demand"> <div class="field--name-field-media-icon"> </div> <span class="button-text">On Demand</span> </a> </div> </div> </div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><h2>Resources for Employers</h2> <p>In addition to having more than a hundred bus routes traveling near tens of thousands of workplaces in northeastern Illinois, Pace has a number of programs to make it more convenient and affordable for workers to commute to and from work. Pace also works directly with employers to help them (and their employees) save money and achieve other benefits that come from using public transit more and driving less.</p> <p>See the <a href="/vanpool-employer-resources">employer resources page</a> for the variety of ways in which Pace can help reduce your workforce's stress and expense!</p></div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><p>Learn more about our <strong>"We're Ready"</strong> advertising campaign <a href="/news/pace-bus-launches-campaign-welcome-back-riders"><strong>here</strong></a>. Read updates on our response to the pandemic at <a href="https://www.pacebus.com/news/information-about-paces-response-coronavirus-covid-19"><strong>PaceBus.com/Health</strong></a>.</p></div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--fancy-buttons paragraph--view-mode--default"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/news/information-about-paces-response-coronavirus-covid-19"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-04/pace_suburban_bus_icon.svg" alt="" role="presentation"> </div> <span class="button-text">Pace's Pandemic Response</span> </a> </div> </div> </div> </div> </div> </div> <div class="scroll-wrapper"> <button class='scrolltotop' aria-label='Scroll to the top of the page'> <?xml version="1.0" encoding="UTF-8"?> <svg alt="" role="button" width="30px" height="30px" viewBox="0 0 30 30" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <!-- Generator: Sketch 63.1 (92452) - 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Learn more or log into your account here.">Pay with Ventra</a> </li> <li> <a href="/reduced-and-ride-free-fares" title="Information about reduced fares for students, seniors and persons with disabilities." data-drupal-link-system-path="node/141">Reduced Fare</a> </li> <li> <a href="/buy-ada-paratransit-tickets" data-drupal-link-system-path="node/181">Buy ADA Paratransit Tickets</a> </li> </ul> </li> <li> <a href="/about" title="Learn more about Pace's history and family of services." data-drupal-link-system-path="node/11">About </a> <ul class="menu"> <li> <a href="/board" data-drupal-link-system-path="node/161">Leadership</a> </li> <li> <a href="/locations" title="Pace offices and bus garages" data-drupal-link-system-path="node/1961">Office Locations</a> </li> </ul> </li> <li> <a href="/directory/customer-relations" title="Contact Pace with questions and concerns." data-drupal-link-system-path="node/2306">Customer Service</a> <ul class="menu"> <li> <a href="/bus-stop-appeal" title="Request changes to bus stop locations." data-drupal-link-system-path="node/121">Appeal Bus Stops</a> </li> <li> <a href="https://pacecsmprod.servicenowservices.com/pace">Customer Service Form</a> </li> <li> <a href="/contact-directory" title="Contact information for various Pace departments" data-drupal-link-system-path="node/1966">Directory</a> </li> </ul> </li> <li> <a href="/careers" data-drupal-link-system-path="node/2761">Employment</a> </li> <li> <a href="/news" title="Latest Pace news and press releases" data-drupal-link-system-path="node/206">News</a> </li> <li> <a href="/pace-transparency" data-drupal-link-system-path="node/586">Open Data & Transparency</a> <ul class="menu"> <li> <a href="/freedom-information-act-requests" data-drupal-link-system-path="node/596">Freedom of Information</a> </li> </ul> </li> <li> <a href="/legal-landing" data-drupal-link-system-path="node/2291">Policies & Legal Notices</a> </li> <li> <a href="/projects-studies" data-drupal-link-system-path="node/571">Projects & Studies</a> </li> <li> <a href="/purchasing" data-drupal-link-system-path="node/2176">Doing Business with Pace</a> <ul class="menu"> <li> <a href="/advertising" title="Learn how to advertise on Pace-owned media space." data-drupal-link-system-path="node/81">Advertising Opportunities</a> </li> <li> <a href="/open-solicitations" title="Active bids on products and services" data-drupal-link-system-path="node/3471">Contracting Opportunities</a> </li> <li> <a href="/dbe" data-drupal-link-system-path="node/606">Disadvantaged Business Enterprise Program</a> </li> <li> <a href="/recently-awarded-contracts" title="See companies who have been awarded contracts to do business with Pace." data-drupal-link-system-path="node/2186">Awarded Contracts</a> </li> </ul> </li> <li> <a href="/submit-site-feedback" title="Submit feedback to Pace on performance/accessibility issues with this website." data-drupal-link-system-path="node/2821">Report website 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