You're Safe and Secure with Pace

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</li> <li class="menu-item"> <a href="http://www.pacerideshare.com">RideShare Matching</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/vanpool" data-drupal-link-system-path="node/171">Vanpool</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded menu-item--active-trail"> <a href="/new-riders" data-drupal-link-system-path="node/566">Rider Resources</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/new-riders" data-drupal-link-system-path="node/566">Rider Resources</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ada" data-drupal-link-system-path="node/2806">ADA Paratransit Service Guides</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/bikesonbuses" data-drupal-link-system-path="node/2706">Bikes on Buses</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/pace-bus-stop-policy" data-drupal-link-system-path="node/101">Bus Stop Policy</a> <div class="kenobi" style="display:none;"> <div 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menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="https://www.pacebus.com/transit-app" title="Pace's recommended trip planning app for mobile users">Transit App (Trip Planning Tool)</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/" data-drupal-link-system-path="<front>">Inside Pace</a> <div class="kenobi" style="display:none;"> <div class="close-wrapper"> <button aria-label="Close" class="close-menu"> <i class="close-icon"></i> Close Menu </button> </div> <div class="field__items"> <div class="field__item paragraph--type--button"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="https://pacecsmprod.servicenowservices.com/pace"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/chat_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Customer Service</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/purchasing"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/doing_business_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Doing Business</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/careers"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-06/job-search-icon-big-blue.svg" alt="" role="presentation"> </div> <span class="button-text">Careers</span> </a> </div> </div> </div> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <ul class="menu menu-level-1"> <li class="menu-item menu-item--expanded"> <a href="/about" data-drupal-link-system-path="node/11">About</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/about" data-drupal-link-system-path="node/11">About</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/board" data-drupal-link-system-path="node/161">Board of Directors</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 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data-drupal-link-system-path="node/496">For Riders with Disabilities</a> </li> <li> <a href="/visiting-riders" data-drupal-link-system-path="node/511">For Visiting Riders</a> </li> </ul> </nav> </div> </aside>  <section id="content"> <div id="content-header"> <div id="highlighted"> <div class="region region-highlighted"> <div class="views-element-container block block-views block-views-blocksite-broadcast-listing-block" id="block-views-block-site-broadcast-listing-block" data-block-plugin-id="views_block:site_broadcast-listing_block"> <div><div class="view view-site-broadcast view-id-site_broadcast view-display-id-listing_block js-view-dom-id-ee8ed3d782ec738ef67c0b80f2ba60061120092f5d6ac4fda4931f00c2dbd45f"> </div> </div> </div> </div> </div> </div>  <div id="content-area"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-pace-theme-content" data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <article class="entity--type-node node--type-page"> <div class="title-image-row clearfix"> <h1><span>You're Safe and Secure with Pace</span> </h1> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><span alt="Image of Pace Driver in front of Bus" title="Pace Driver" data-langcode="en" data-entity-type="media" data-entity-uuid="ddc1d646-ba61-426f-938f-8b2460911e7e" data-embed-button="media_browser" data-entity-embed-display="media_image" class="embedded-entity"> <img src="/sites/default/files/2020-05/pace_logo-on_bus_0.jpg" alt="Image of Pace Driver in front of Bus" title="Pace Driver"> </span> <h3>Pace accessible bus service</h3><p>Pace is committed to providing safe, efficient and reliable transit services to all residents of northeastern Illinois. <a href="/accessible-fixed-routes">Click here</a> to learn more about our accessibility for persons with disabilities.</p><h3>Our service is safe and secure.</h3><p>Pace makes every effort to ensure that all bus stops are in a safe location, and that riders feel secure while waiting for the bus. Many bus stop shelters in Chicago and the suburbs are illuminated at night. Other Pace stops without shelters have solar-powered lamps that can be activated by a waiting passenger.</p><p>Pace's Intelligent Bus System (IBS) enables GPS tracking of every bus in the system. In any problem situation, a Pace Supervisor and/or Police or Fire personnel can be dispatched to the exact location of the emergency.</p><p>Bus Operators have received specialized training in recognizing and reporting suspicious persons, objects, or behaviors. As a result, criminal acts aboard Pace buses are extremely rare.</p><h3><em>IF YOU SEE SOMETHING, SAY SOMETHING</em>!</h3><p>If you see a suspicious person, package, or activity on the bus, alert the operator immediately. Remember, safety and security is everyone's responsibility. Learn more about our <a href="https://www.pacebus.com/sub/bus_system/transit_watch.asp">Transit Watch</a> program</p><ul><li>If situations prevent you from alerting the driver and you see a serious crime being committed or a medical emergency, call 9-1-1 to report the problem when it is safe to do so.</li><li>Be prepared to give the bus route number and the direction of the traveling bus. The bus fleet number also helps identify the bus (located above the operators' area). Fleet numbers are also located on the exterior backside of the bus.</li></ul><h3>Safe Rider Tips</h3><p>Pace works hard to ensure your safety on every trip. Bus drivers undergo extensive training to ensure your safety onboard the vehicle. We ask that all passengers do their part as well and abide by the following when using Pace services:</p><ul><li>Never run after or next to a moving bus or vehicle.</li><li>Hold on to your child when boarding and exiting the bus.</li><li>When boarding, wait for the vehicle to come to a full stop before approaching it.</li><li>Move aside for exiting passengers.</li><li>Watch your step, especially at night or in wet or icy weather.</li><li>Take a seat if possible; use handrails/handholds if there are no seats available.</li><li>Safely secure carryon items and fold strollers for passenger safety.</li><li>Please ring bell/pull cord one block before your stop to allow the operator enough time to bring the bus to a safe stop.</li><li>Wait for bus to come to a complete stop before moving to exit.</li><li>Exit through the rear doors whenever possible.</li><li>If you drop something when exiting, don't reach for it until the bus drives away.</li><li>Never walk in front of a bus after exiting. Please wait until the bus drives away before crossing a street. Obey all pedestrian traffic ordinances.</li><li>In terminals, never walk in the areas where buses are maneuvered to/from boarding areas.</li><li>Be mindful of your possessions.</li></ul></div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--fancy-buttons paragraph--view-mode--default"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field field--name-field-button field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--media-button paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/sites/default/files/2024-03/Passenger-Code-of-Conduct-Appeals-Policy.pdf"> <div class="field--name-field-media-icon"> <div class="field field--name-field-media-icon field--type-entity-reference field--label-hidden field__item"><article> <div class="field field--name-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item"> <img src="/sites/default/files/2020-03/book_icon_big_blue.svg" alt="Book icon" loading="lazy" /> </div> </div> </article> </div> </div> <span class="button-text">Passenger Code of Conduct and Appeals Policy</span> </a> </div> </div> </div> </div> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><h3>Passenger Courtesy</h3><p>Everyone can enjoy a pleasant ride by respecting fellow riders and adhering to Pace's policies. If you witness policy violations, please notify your bus operator immediately.</p><ul><li>There is no smoking, eating or drinking</li><li>Listening to audio/video devices without headphones is not permitted</li><li>Refrain from profanity</li><li>Please do not use more than one (1) seating space; non-priority seats are open to any rider</li><li>Priority seating is for seniors and persons with disabilities</li><li>Remain in seat or hold on to handrails/handholds while bus is in motion</li><li>Do not talk to the operator while the bus is in motion unless it is an emergency.</li><li>If you're traveling with children please be sure that they are seated for the entire bus trip.</li></ul><h3>Highest Vanpool Safety Standards</h3><ul><li>Click here to see <a href="/vanpool-driver-requirements">Vanpool driver requirements</a></li><li>All vehicles receive regular safety inspections.</li><li>The vans come equipped with airbags, backup alarms, fire extinguisher, first aid kit, and reflector 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