ManageEngine ServiceDesk Plus Pricing, Features, and Reviews (Nov 2024)

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This software also has pros and cons, but overall it's nice. You must try it and observe. It isn't bad. By the way, I'm not an expert, so I can't tell you more about it. I'm really impressed by it, so I recommend everyone to use it. At least try it once. Try it first, then believe. By the way, this software gives you the best experience.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "5" }, "author": { "@type": "Person", "name": "Mudit M." } }, { "@type": "Review", "@id": "21468", "datePublished": "Feb 06, 2020", "name": "", "reviewBody": "<p>ManageEngine ServiceDesk Plus has been a game-changer for our IT team. Its intuitive interface and robust features streamline our workflow, making issue resolution faster and more efficient. Highly recommend!</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "5" }, "author": { "@type": "Person", "name": "Bhupender " } }, { "@type": "Review", "@id": "9871", "datePublished": "Dec 19, 2017", "name": "The easiest solution to manage daily asset works", "reviewBody": "<p>I have been using this software for six years, and with its help, I can easily manage the daily deleted tickets and keep my tickets on schedule, which automatically releases from ON-HOLD status without entering any command. Now, I can easily search for licenses and use them at my own convenience.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "5" }, "author": { "@type": "Person", "name": "Vatsalya " } }, { "@type": "Review", "@id": "9870", "datePublished": "Dec 19, 2017", "name": "Manage everything in the best manner", "reviewBody": "<p>With this software, I can do all my work without any delays as it manages all my deleted tickets in the most effective manner. I can easily access the software on my mobile phone from anywhere and at any time. Since I started using this software, managing my assets has never been an issue for my company.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "5" }, "author": { "@type": "Person", "name": "Maulik " } }, { "@type": "Review", "@id": "9869", "datePublished": "Dec 19, 2017", "name": "Awesome caring solution", "reviewBody": "<p>My experience using this software has been excellent. Managing my assets is no longer a task because everything can be taken care of with this software. Despite being a start-up company, I can afford this software due to its reasonable price.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "4" }, "author": { "@type": "Person", "name": "Raj " } } ] } </script>   <style> :root { --PPCPRODUCTBTN1: #0062B3; --PPCPRODUCTBTN2: #001965; --PPCPRODUCTBTN1HVR: #0088f6; --PPCPRODUCTBTN2HVR: #08194E; --PRODUCTBTN1: #0062B3; --PRODUCTBTN2: #001965; --PRODUCTBTN1HVR: #0088f6; --PRODUCTBTN2HVR: #08194E; } </style>  </head> <body> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WQDBJVZ" height=0 width=0 style=display:none;visibility:hidden></iframe> </noscript> <input type="hidden" id="currentip" value="SG"> <main> <header class="new_header_shadow"> <div class="container ss_new_container"> <div class="d-flex align-items-center cat_header_main_div"> <div class="mr-auto d-flex align-self-start link_logo_main"> <a class="d-flex logo_div" href="https://www.softwaresuggest.com" target="_blank" rel="noopener"> <img class="sslogo" src="https://www.softwaresuggest.com/assets2/singleview/assets/img/homepage_new/ss_logo.svg" alt="SoftwareSuggest Logo" /> </a> </div> <div class="list_item header_dd_main"> <button id="desk_ajax_software_cat_header_dd" class="ajax_header_dd_selector ajax_header_cat_dropddown header_dd_btn d-flex align-items-center justify-content-center">Categories <span class="cat_header_angle">❯</span></button> <div id="software_cat_header_dd" class="ajax_header_selector header_menu_dd"> </div> </div> <div class="list_item margin_right"> <a href="https://www.softwaresuggest.com/write-review" target="_blank" rel="noopener" class="wr_cursor d-flex align-items-center header_button_common_class wrt_rev_btn">Write a Review</a> </div> <div class="list_item"> <a target="_blank" rel="noopener" href="https://www.softwaresuggest.com/vendors" class="d-flex align-items-center header_button_common_class biztech_webinar_btn">Add a Product</a> </div> <div class="list_item header_login_dd_main"> <button class="header_button_common_class header_login_btn d-flex align-items-center justify-content-center">Login <span class="cat_header_angle">❯</span></button> <ul id="login_options" class="header_login_options_main"> <li><a href="https://www.softwaresuggest.com/user-login" class="d-flex align-items-center" rel="noopener nofollow" target="_blank"><span class="account_circle_span_icon"></span> User Login</a></li> <li><a rel="noopener" class="d-flex align-items-center" target="_blank" href="https://www.softwaresuggest.com/vendorsportal/index.php?r=site/login"><span class="vendor_circle_span_icon"></span> Vendor Login</a></li> </ul> </div> <div class="list_item search_main"> <form id="header_search_form" action='https://www.softwaresuggest.com/search/index' method='get'> <input aria-label="Search" id="search" type="text" name="query" class="header_software_search" onchange="appendLoader()" placeholder="Search software or requirement..."> <div class="search_icon_header"> <span class="search_icon_header_bg"></span> </div> </form> </div> <div class="list_item header_request_cb_main"> <button class="ga_track_rc_header ajax_load_popup_form request_callback_btn header_menu_btn d-flex align-items-center justify-content-center btn-reqcall">Request A Call Back</button> </div> </div> <div class="mobile_header_main"> <div class="toggleon_searchopen"> <button id="mobile_header_sidebar_list" type="button" class="hamburger mobile_view_sidebar_ajax"> <img width="100" height="100"src="https://images.softwaresuggest.com/static-frontend/ss-header/hamburger_home.svg" alt="Hamburger"> </button> <div class="cat_mo_view_logo"> <a class="sslogo" href="https://www.softwaresuggest.com"> <img class="sslogo" src="https://images.softwaresuggest.com/static-frontend/ss-header/SSline_logo_new.svg" alt="SoftwareSuggest Logo"> </a> </div> <div class="search_icon_btn"> <img width="100" height="100" src="https://images.softwaresuggest.com/static-frontend/ss-header/search_icon_home.svg" alt="Search"> </div> </div> </div> </div> </header> <script> var dd_loaded = false; 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</a> </div> </div> </div> </div> <div class="profile_nav_tabs"> <div class="nev_arrow_postion"> <ul class="d-flex elem_sticky_nav"> <li class="ss_active_tab"><a class="nav_link" data-active-nav="overview" href="#overview">Product Information</a></li> <li><a class="nav_link" data-active-nav="features" href="#features">Features</a></li> <li><a class="nav_link" data-active-nav="pricing" href="#pricing">Pricing</a></li> <li><a class="nav_link" data-active-nav="user-reviews" href="#user-reviews">User Reviews</a></li> <li><a href="https://www.softwaresuggest.com/servicedesk-plus/alternatives" target="_blank" rel="noopener">Alternative</a></li> </ul> <span id="prev_nav" class="arrow_profile_img backgroundimage_arrow_left pre_nav_sticky" style="display: none;"></span> <span id="next_nav" class="arrow_profile_img backgroundimage_arrow_right next_nav_sticky"></span> </div> </div> </div> </div> <div class="sticky_empty_space"></div> <div class="container mobile_container_padding"> <div class="all_section_main"> <div class="overview_main_section"> <div id="overview" class="row prof_page_section"> <div class="col-12">  </div> <div class="col-xs-12 col-sm-12 col-xl-8 about_ss_section"> <div class="over_view_discription section_bg_prof"> <div class="d-flex "> <h2 class="subtitle_h3_heading">What is ManageEngine ServiceDesk Plus?</h2> </div> <div class="read-more mb-12 overview_mobile_view" style="--line-clamp: 3"> <p class="read_more_text_overview">ManageEngine ServiceDesk Plus is a web-based, easy-to-use help desk and asset management software that integrates ticketing, asset tracking, purchasing, project management, contract management, and knowledge base in one low-cost package.</p> </div> </div> <div id="award_section"> <div class="section_bg_prof award_section_remove_border"> <div class="row"> <div class="col-md-6"> <div class="pricing_award_sec_title"> <div class="subtitle_h3_heading">Pricing</div> </div> <div class="ga_track_soft_list start_pricing_top 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</div> <div class="col-xs-12 col-sm-12 col-xl-4 about_ss_section"> <div id="mobileno_form" class="gt_background"> <div class="gt_blue_bg"> <div class="gt_text">Get Best Quote for ManageEngine ServiceDesk Plus</div> <p class="text_p">Connect with SoftwareSuggest experts to get the best quote for your business.</p> </div> <form class="overiewsec_mobile_field"> <input type="hidden" class="ssleadpost_inboundlead" name="ssleadpost[inboundlead]" value="1"> <input type="hidden" class="ssleadpost_currentform" name="ssleadpost[currentform]" value="firstform"> <input type="hidden" class="ssleadpost_source" name="ssleadpost[source]" value="FreeConsultation"> <input type="hidden" class="ssleadpost_categoryid" name="ssleadpost[categoryid]" value="101"> <input type="hidden" class="ssleadpost_software_name" name="ssleadpost[software]" value=""> <input type="hidden" class="utm_source_hiden" name="ssleadpost[utm_source]" value=""> <input type="hidden" class="" name="ssleadpost[is_mobile_no_valid]" value="valid"> <input type="hidden" class="ssleadpost_countrycode" name="ssleadpost[countrycode]" value=""> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <input type="hidden" class="ssleadpost_profileform" name="ssleadpost[profileform]" value="profileform"> <input type="hidden" class="is_mobile_no_valid"> <div class="popup_desk_field_group mobile_no_field"> <div class="blank_intl_code_div iti iti--allow-dropdown iti--separate-dial-code"> <div class="iti__flag-container"> <div class="iti__selected-flag"> <div class="iti__flag iti_"></div> <div class="iti__selected-dial-code">+   </div> <div class="iti__arrow"></div> </div> </div> <input class="ssintlTelInput popup_desk_field sidebar_form_input" pattern="^[0-9].*" placeholder="Phone Number *" type="tel" value="" required maxlength="12" name="ssleadpost[mobile]" aria-label="mobile" style="padding-left: 85px;"> </div> </div> <div class="button_center"> <button type="submit" class="gt_button profile_callback_popup ajax_load_popup_form_callback">Request A Call Back</button> </div> </form> </div> </div> </div> </div>  <div id="features" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Key Features of ManageEngine ServiceDesk Plus </h2> <p class="newdesign_title_sub_desc">Here are the powerful features that make ManageEngine ServiceDesk Plus stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg software_cat"> <div class="feature_software_description"> <ul class="row features_ul"> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Incident Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Service Catalog</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Self Service Portal</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Knowledge Base</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Problem Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Change Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Asset Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Cmdb</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Project Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Sla Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Contract Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Purchase Management</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Reporting And Analytics</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Mobile App</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Multi Site Support</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Customizable Dashboards</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Automations</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Integrations</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">User Survey</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 scroll_to_feature">Role Based Access Control</li> </ul> <div class="showmore_show_less_main"> <span class="show_more firsttab_showmore loadfeature_ajax">Show More <span class="keyboard_arrow_down"></span></span> </div> </div> </div> </div> </div> </div>   <div id="screenshots" class=""> <div class="ga_track_soft_list section_main section_bg_prof" id="video_panel"> <div class="d-flex"> <h2 class="subtitle_h3_heading">ManageEngine ServiceDesk Plus Screenshots </h2> </div> <div class="row"> <div class="col-sm-12 col-md-12 col-xl-6"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <a data-fancybox="gallery" class="ga_track_screenshots big_screenshot_profile d-flex screenshot_div fancybox" href="https://images.softwaresuggest.com/latest_screenshots/1490333010_it-knowledge-base-software.png"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333010_it-knowledge-base-software.png" alt="ManageEngine ServiceDesk Plus Screenshot1"> </a> </div> <div class="col-sm-12 col-md-12 col-xl-6"> <div class="ga_track_soft_list screenshot_row row"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333017_it-project-management.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333017_it-project-management.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 1"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333022_it-request-management.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333022_it-request-management.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 2"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333027_it-helpdesk-software-dashboard.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333027_it-helpdesk-software-dashboard.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 3"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333032_auto-assign-helpdesk-technicians.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333032_auto-assign-helpdesk-technicians.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 4"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333038_configure-change-workflows.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333038_configure-change-workflows.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 5"> </a> </div> <div class="col-md-4 main_small_ss_new last_div_screen_small"> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333043_help-desk-software-reports.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333043_help-desk-software-reports.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 6"> <span class="view_more_ss_btn d-flex align-items-center justify-content-center screen_view_more"><span class="screen_s_eyeicon"></span>View More</span> </a> </div> <div class="col-md-4 main_small_ss_new hidden_screen"> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333049_helpdesk-software-homescreen.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333049_helpdesk-software-homescreen.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 7"> </a> </div> <div class="col-md-4 main_small_ss_new hidden_screen"> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333054_it-asset-management.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333054_it-asset-management.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 8"> </a> </div> <div class="col-md-4 main_small_ss_new hidden_screen"> <a href="https://images.softwaresuggest.com/latest_screenshots/1490333060_it-asset-management-software.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1490333060_it-asset-management-software.png" alt="ManageEngine ServiceDesk Plus Small Screenshot 9"> </a> </div> </div> </div> </div> </div> </div>  <div id="pricing" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>ManageEngine ServiceDesk Plus Pricing</h2> <p class="newdesign_title_sub_desc"> Here are the pricing plans for ManageEngine ServiceDesk Plus. Choose the plan that best fits your requirements and budget. <span class="pricing_link ga_track_soft_list"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="popup_soft_id" value="4618"> <a class="ga_track_vwl_pcs pricing_link_style" data-comp-id="56" href="https://ppctrack.softwaresuggest.com/me-helpdesk" rel="sponsored nofollow noopener" target="_blank">Get Detailed ManageEngine ServiceDesk Plus pricing</a> as per your requirements. </span> </p> </div> <div class="col-12"> <div class="section_bg_prof pricing_discription"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <div class="row price_row_mar_top"> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Standard Edition"> Standard Edition </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 8</b> <div class="pricing_bottom_text">Technician/Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Free forever upto 5 technicians</li> <li>Incident management</li> <li>Self-service portal</li> <li>Knowledge base</li> <li>Multi-site support</li> <li>SLA management</li> <li>Help desk reports</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ManageEngine ServiceDesk Plus"> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Professional Edition"> Professional Edition </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 16</b> <div class="pricing_bottom_text">Technician/Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Free upto 2 technicians and 250 nodes</li> <li>Help desk management</li> <li>Self-service portal</li> <li>Software Asset management</li> <li>Asset inventory reports</li> <li>Agent based asset scanning</li> <li>Knowledge base</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ManageEngine ServiceDesk Plus"> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Enterprise Edition"> Enterprise Edition </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 49</b> <div class="pricing_bottom_text">Technician/Month</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Free upto 2 technicians and 250 nodes</li> <li>Incident management</li> <li>Asset management</li> <li>Service catalog</li> <li>Change management</li> <li>CMDB</li> <li>Problem management</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ManageEngine ServiceDesk Plus"> <a href="https://ppctrack.softwaresuggest.com/me-helpdesk" data-comp-id="56" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> </div> </div> </div> <div class="d-flex align-items-center justify-content-between col-12"> <p class="last_update_price"><b>The pricing information for ManageEngine ServiceDesk Plus is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.</b></p> </div> <div class="d-flex align-items-center justify-content-between col-12 lastupdated_pricing_and_ft"> <p class="last_update_price">The pricing information was last updated on 24th November 2024.</p> <p class="ft_available_pricing"><span class="gree_tick_ft"></span> Free Trial is available</p> </div> </div> </div>     <div id="specifications" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>ManageEngine ServiceDesk Plus Specifications</h2> <p class="newdesign_title_sub_desc">Get a closer look at the technical specifications and system requirements for ManageEngine ServiceDesk Plus. Find out if it's compatible with your operating system and other software.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg specification_section_content"> <div class="row row_ss_spacing"> <div class="col-3 specification_bg"> <div class="specification_list_view">Company Details :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view company_detail_list"> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon company_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Company Name :</span> Zoho Corporation Pvt. Ltd.</span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon headquarter_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Headquarter : </span>Chennai</span> </div> <div class="ga_track_soft_list d-flex align-items-start specification_c_details"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ManageEngine ServiceDesk Plus"> <div class="blue_icon_main"> <span class="specification_icon domain_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Website : </span><a href="https://ppctrack.softwaresuggest.com/me-helpdesk" data-comp-id="56" target="_blank" rel="sponsored nofollow noopener" class="ga_track_vwl_comp_d specification_visit_website">Visit Website</a></span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon home_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Full Address : </span>Estancia IT Park, Plot no. 140, 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu - 603202</span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon varified_image"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Overview Provided by : </span> <a href="https://www.softwaresuggest.com/profile/prabhu-3707904" target="_blank" rel="noopener" class="verifier_name_link">Prabhu</a> </span> </div> </div> </div> </div> <div class="row row_ss_spacing showmore_speci_witharrow_main"> <div class="col-3 specification_bg"> </div> <div class="col-9 specification_width"> <div class="showmore_speci_witharrow">Show More</div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Mobile Platforms : </div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center mobile_wrap_speci"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon android_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a href="https://play.google.com/store/apps/details?id=com.manageengine.sdp" rel="nofollow noopener" target="_blank">Android</a></span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon mobile_service_specification"></span> </div> <span class="blue_icon_main_span_text">iOS</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon mobileapp_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a class="ga_track_andr_soft wr_cursor android_ios_link" href="https://www.softwaresuggest.com/servicedesk-plus/mobile-app" target="_blank" rel="noopener">ManageEngine ServiceDesk Plus App</a></span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Language Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view mobile_scroll_lang_main"> <div class="d-flex align-items-center specification_space mobile_wrap_speci mobile_scroll_lang"> <div class="blue_icon_main"> <span class="specification_icon language_service_specification"></span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Arabic</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Chinese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Croatian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Czech</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Danish</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Dutch</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">English</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">French</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">German</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Hebrew</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Hungarian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Icelandic</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Italian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Japanese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Korean</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Norwegian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Polish</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Portuguese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Russian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Serbian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Slovenian</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Spanish</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Swedish</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Turkish</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Vietnamese</span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">Welsh</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Business :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon freelancer_service_specification"></span> </div> <span class="blue_icon_main_span_text">Freelancers</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon rocket_service_specification"></span> </div> <span class="blue_icon_main_span_text">StartUps</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon analytics_service_specification"></span> </div> <span class="blue_icon_main_span_text">SMBs</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon enterprice_service_specification"></span> </div> <span class="blue_icon_main_span_text">Enterprises</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Available Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon email_service_specification"></span> </div> <span class="blue_icon_main_span_text">Email</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon phone_service_specification"></span> </div> <span class="blue_icon_main_span_text">Phone</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main ?>"> <span class="specification_icon support_service_specification"></span> </div> <span class="blue_icon_main_span_text">Live Support</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon training_service_specification"></span> </div> <span class="blue_icon_main_span_text">Training</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon ticket_service_specification"></span> </div> <span class="blue_icon_main_span_text">Tickets</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">ManageEngine ServiceDesk Plus Categories on SoftwareSuggest :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_business specification_space "> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_spe_ot_cat_name" value="Ticketing Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/ticketing-management-software" target="_blank" rel="noopener">Ticketing Management Software</a> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_spe_ot_cat_name" value="Asset Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/asset-management-software" target="_blank" rel="noopener">Asset Management Software</a> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_spe_ot_cat_name" value="Service Desk Management Software"> <a class="specification_category" href="https://www.softwaresuggest.com/service-desk-management-software" target="_blank" rel="noopener">Service Desk Management Software</a> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_spe_ot_cat_name" value="Complaint Management System"> <a class="specification_category" href="https://www.softwaresuggest.com/complaint-management-system" target="_blank" rel="noopener">Complaint Management System</a> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_spe_ot_cat_name" value="Change Management Tools"> <a class="specification_category" href="https://www.softwaresuggest.com/change-management-tools" target="_blank" rel="noopener">Change Management Tools</a> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <input type="hidden" class="ga_spe_ot_cat_name" value="Customer Service Software"> <a class="specification_category" href="https://www.softwaresuggest.com/customer-service-software" target="_blank" rel="noopener">Customer Service Software</a> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Integrations :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <ul class="d-flex align-items-center specification_ul"> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/teamviewer">TeamViewer</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/zoho-cliq">Zoho Cliq</a></li> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/zoho-flow">Zoho Flow</a></li> </ul> </div> </div> </div> </div> </div> </div> </div>   <div id="comparison" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>ManageEngine ServiceDesk Plus Comparisons</h2> <p class="newdesign_title_sub_desc">Compare ManageEngine ServiceDesk Plus with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.</p> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-mosyle-business" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720137925_b_82.png" alt="Mosyle Business logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Mosyle Business">Mosyle Business</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-flexera-flexnet-manager-suite" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720127130_b_82.png" alt="Flexera FlexNet Manager logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Flexera FlexNet Manager">Flexera FlexNet Manager</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-lanscope-cat" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720139346_b_82.png" alt="LanScope Cat logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="LanScope Cat">LanScope Cat</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zendesk-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" alt="Zendesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zendesk">Zendesk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-servicenow-itsm" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1568373656_servicenow.jpg" alt="ServiceNow ITSM logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ServiceNow ITSM">ServiceNow ITSM</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-ibm-maximo" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1565096867_ibm_maximo.png" alt="IBM Maximo logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="IBM Maximo">IBM Maximo</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-ams-optiest" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669883937_logo_transparent-bg.png" alt="AMS OPTIEST logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AMS OPTIEST">AMS OPTIEST</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/invgate-service-desk-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705238694_b_71.png" alt="InvGate Service Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="InvGate Service Desk">InvGate Service Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-azuredesk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1492759790_logo.png" alt="AzureDesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AzureDesk">AzureDesk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-sapphireims" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720130273_b_82.png" alt="SapphireIMS logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="SapphireIMS">SapphireIMS</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshservice-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496834794_FS_DEV_400x400.png" alt="Freshservice logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshservice">Freshservice</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-glpi" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1622806168_logo-glpi-bleu-1_white.png" alt="GLPI logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="GLPI">GLPI</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/simplify360-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1673250948_Simplify360-color-logo-small.png" alt="Simplify360 logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Simplify360">Simplify360</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/lansweeper-asset-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1511442197_Lansweeper-logo.png" alt="Lansweeper logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Lansweeper">Lansweeper</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/assetexplorer-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1448886493_manageengine.png" alt="AssetExplorer logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AssetExplorer">AssetExplorer</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-rfid-asset-management" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556858621090_b_24.png" alt="RFID Asset Management logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="RFID Asset Management">RFID Asset Management</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/web-help-desk-vs-servicedesk-plus" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1441949796_webhelpdesk.png" alt="Web Help Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Web Help Desk">Web Help Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-servicenow-asset-management" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1499762667_Servicenow-logo.png" alt="ServiceNow Asset Management logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ServiceNow Asset Management">ServiceNow Asset Management</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-asset-tracker-for-jira" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720137052_b_82.png" alt="Asset Tracker for Jira logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Asset Tracker for Jira">Asset Tracker for Jira</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-agileassets" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720112076_b_82.png" alt="AgileAssets logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AgileAssets">AgileAssets</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 d-flex"> <span class="extra_soft_compare_show_more_btn"> <span class="view_more_less">View more</span> ManageEngine ServiceDesk Plus comparisons <span class="keyboard_arrow_down"></span> <span class="keyboard_arrow_up"></span> </span> </div> </div> </div>  <div class="row"> <div class="col-xs-12 col-sm-12 col-xl-9 listing-part-col">  <div id="description" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>ManageEngine ServiceDesk Plus Description</h2> <p class="newdesign_title_sub_desc">Here's the comprehensive description of ManageEngine ServiceDesk Plus. Gain a brief understanding of its unique features and exceptional benefits.</p> </div> <div class="col-12"> <div class="software_discription section_bg_prof below_main_section_bg "> <div class="soft_desc_main"> <div id="description_tab_1" class="custom_tab_panel active_tab_panel"> <p style="text-align:justify">ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management App with many features such as contract management, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, service catalog, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus helps you to improve productivity of your IT Service team and keep your end-users happy. </p> <p style="text-align:justify">ServiceDesk Plus allows end-users to submit tickets through different channels. It automates important workflow tasks, as for example case routing, acknowledging requester, technician notification and handling of SLA rules. The solutions module allows you to document best practices and solutions to common problems in an online knowledge base.</p> <p style="text-align:justify">ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.</p> <p style="text-align:justify">ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.</p> <p style="text-align:justify">Best notable features are Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, ITIL ready functionalities, agent based scanning, help desk API, mobile integration & more.</p> <p style="text-align:justify">Incident management, Problem management, Change management & CMDB has been implemented with all functionalities. The Free Edition allows a single Technician manage up to 25 Workstations.</p> <p style="text-align:justify">Benefits:</p> <ul> <li style="text-align:justify">Access your help desk anytime, anywhere using serviceDesk Plus iPhone app.</li> <li style="text-align:justify">Create SLA and provide quality services in time, to your end users</li> <li style="text-align:justify">Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information.</li> <li style="text-align:justify">Web based portal to submit service requests & Incidents.</li> <li style="text-align:justify">Restore normal service of operation quickly with the comprehensive incident management</li> <li style="text-align:justify">Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.</li> <li style="text-align:justify">Discover every asset in your network with the efficient auto discovery options</li> <li style="text-align:justify">Provide structured and prompt handling of all changes in your IT infrastructure.</li> <li style="text-align:justify">With the new agent based scanning, you can access any system from the remote network,</li> <li style="text-align:justify">independent of their location.</li> <li style="text-align:justify">Showcase the offered IT services to your end user and give a new face to your IT.</li> <li style="text-align:justify">Scan your network and automatically discover all the software available in your organization</li> <li style="text-align:justify">Stay informed about your tickets and keep your technicians and end users up to date on the status</li> <li style="text-align:justify">of the tickets by email and sms.</li> <li style="text-align:justify">Manage your purchases right from the birth of the PO</li> <li style="text-align:justify">Auto assign feature distributes tickets based on the existing load on your technicians</li> <li style="text-align:justify">Manage Contracts with different vendors seamlessly</li> <li style="text-align:justify">Automatic email to ticket conversion using email commands</li> <li style="text-align:justify">ServiceDesk plus allows you to import users and their informations from Active directory and LDAP</li> <li style="text-align:justify">with a simple easy to use interface.</li> <li style="text-align:justify">Archive your old, unused data and improve your helpdesk performance.</li> <li style="text-align:justify">Support multiple sites and customize your configurations for every site according to their unique </li> <li style="text-align:justify">working procedure.</li> <li style="text-align:justify">Generate detailed reports about your Help desk performance & metrics.</li> <li style="text-align:justify">Automatically reset the password, by integrating the ticketing system with the Active Directory. </li> <li style="text-align:justify">Know the satisfaction level of your end users with the ServiceDesk Plus survey option.</li> </ul> </div> </div> <div class="mobile_view_desc_show" style="display: none;"> <div class="d-flex align-items-center"> Read More <div class="keyboard_arrow_down"></div> </div> </div> <div class="mobile_view_desc_hide" style="display: none;"> <div class="d-flex align-items-center"> Read Less <div class="keyboard_arrow_up"></div> </div> </div> </div> </div> </div> </div>   <div class="append_ppl_viewed"></div>   <div id="resources" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>ManageEngine ServiceDesk Plus Resources</h2> </div> <div class="col-12"> <div class="section_bg_prof resources_tab_main below_main_section_bg"> <div class="resources_nav_outer_div"> <div class="custom_tab_list"> <a href="#resources_tab_videos" data-tab="resources_tab_videos" class="resources_tab ripple_btn active_tab">Videos</a> <a href="#resources_tab_1" data-tab="resources_tab_1" class="resources_tab ripple_btn ">Webinars</a> <a href="#resources_tab_brochures" data-tab="resources_tab_brochures" class="resources_tab ripple_btn ">Brochures</a> </div> <span id="resources_prev_nav" class="resources_left_arrow" style="display: none;"></span> <span id="resources_next_nav" class="resources_right_arrow" style="display: none;"></span> </div> <div class="resources_content_main_div"> <div id="resources_tab_1" class="custom_tab_panel "> <div class="row"> <div class=" resources_tab_div col-sm-6 col-xl-4"> <div class="ebook_main"> <span class="d-flex align-items-center justify-content-center webi_fancybox resources_lead_popup_open ajax_load_popup_form"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://img.youtube.com/vi/p5PDnTlup4A/sddefault.jpg" alt="webinar" loading="lazy" rel="preload" height="200" width="200"> <img class="webinar_video_play_btn lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://www.softwaresuggest.com/assets2/img/icons/youtube_play_btn.svg" alt="youtube_play_btn" loading="lazy" rel="preload" height='70' width='70'> </span> <span class="ebook_name_text se-ranking resources_lead_popup_open ajax_load_popup_form">Analytics Plus webinar: 5 strategies to avoid service desk technician burnout</span> <span class="resources_get_copy_btn resources_lead_popup_open ajax_load_popup_form">Watch Now for free</span> <input type="hidden" class="button_title" value="Analytics Plus webinar: 5 strategies to avoid service desk technician burnout"> <input type="hidden" class="button_link" value='<iframe width="560" height="315" src="https://www.youtube.com/embed/p5PDnTlup4A" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>'> <input type="hidden" class="button_type" value="webinar"> </div> </div> <div class=" resources_tab_div col-sm-6 col-xl-4"> <div class="ebook_main"> <span class="d-flex align-items-center justify-content-center webi_fancybox resources_lead_popup_open ajax_load_popup_form"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://img.youtube.com/vi/gi0WXtZwkzQ/sddefault.jpg" alt="webinar" loading="lazy" rel="preload" height="200" width="200"> <img class="webinar_video_play_btn lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://www.softwaresuggest.com/assets2/img/icons/youtube_play_btn.svg" alt="youtube_play_btn" loading="lazy" rel="preload" height='70' width='70'> </span> <span class="ebook_name_text se-ranking resources_lead_popup_open ajax_load_popup_form">Single-touch workflow automation in ServiceDesk Plus Cloud</span> <span class="resources_get_copy_btn resources_lead_popup_open ajax_load_popup_form">Watch Now for free</span> <input type="hidden" class="button_title" value="Single-touch workflow automation in 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data-src="https://www.softwaresuggest.com/assets2/img/icons/youtube_play_btn.svg" alt="youtube_play_btn" loading="lazy" rel="preload" height='70' width='70'> </span> <span class="ebook_name_text se-ranking resources_lead_popup_open ajax_load_popup_form">Analytics Plus webinar: How to make the help desk your first line of cyberdefense</span> <span class="resources_get_copy_btn resources_lead_popup_open ajax_load_popup_form">Watch Now for free</span> <input type="hidden" class="button_title" value="Analytics Plus webinar: How to make the help desk your first line of cyberdefense"> <input type="hidden" class="button_link" value='<iframe width="560" height="315" src="https://www.youtube.com/embed/wrFhv3h0exI" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>'> <input type="hidden" class="button_type" value="webinar"> </div> </div> </div> </div> <div id="resources_tab_videos" class="custom_tab_panel active_tab_panel">  <div id="videos_section"> <div class="row section_main"> <div class="col-12"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <iframe data-src="https://www.youtube.com/embed/p2NtaXKHIAE" loading="lazy" class="lazyload" title="ManageEngine ServiceDesk Plus Video"></iframe> </div> </div> </div> </div> <div id="resources_tab_brochures" class=" resources_tab_div custom_tab_panel "> <div class="row"> <div class="col-sm-6 col-xl-4 main_resource_content_outer"> <div class="ebook_main"> <div class="ebook_logo_name_main resources_lead_popup_open ajax_load_popup_form"> <span class="d-flex align-items-center justify-content-center flex-column ebook_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/resource_thumbnail/no-img-resources.jpg" alt="ManageEngine ServiceDesk Plus Brochures" loading="lazy" rel="preload" style="object-fit: cover;" height="200" width="200"> </span> </div> <span class="ebook_name_text resources_lead_popup_open ajax_load_popup_form">ManageEngine ServiceDesk Plus Brochures</span> <span class="resources_get_copy_btn resources_lead_popup_open ajax_load_popup_form">Download Brochure</span> <input type="hidden" class="button_title" value="Brochures"> <input type="hidden" class="button_link" value="https://softwaresuggest-cdn.s3.amazonaws.com/brochures/1490334171_servicedesk-plus-brochure-2017.pdf"> <input type="hidden" class="button_type" value="Brochures"> </div> </div> </div> </div> </div> </div> </div> </div> </div>   <div id="overall_reviews"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Overall ManageEngine ServiceDesk Plus Reviews</h2> <p class="newdesign_title_sub_desc">Thinking about using ManageEngine ServiceDesk Plus? Check out verified user reviews & ratings based on ManageEngine ServiceDesk Plus's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.</p> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="below_main_section_bg"> <div class="border_bottom_overall_reviews"> <div class="row padding_overall_review"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-5"> <div class="row"> <div class="col-md-3 star_main_div_green_outer"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </div> <div class="col-md-9 padding_count_ratings"> <p class="big_count"> 4.8<span>/5</span> </p> <p class="all_review_count">Based on 5 Reviews </p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-7 write_review_ask_ques_main"> <a class="d-flex align-items-center justify-content-center write_review_profile_where_reviwes write_rev_header wr_cursor" href="https://www.softwaresuggest.com/servicedesk-plus/write-review" target="_blank" rel="noopener nofollow">Write a Review</a> <span class="or_btw_ask_ques">Or</span> <div class="ga_track_soft_list ask_q_button_div_prof"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <span class="ga_track_overall_ask_q ajax_load_popup_form ask_q_button_prof">Ask a Question</span> </div> </div> </div> </div> <div class="second_section_main_overall"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-6"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp rev_progress_bar noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Likelihood to recommend</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value" x="50%" y="60%">90%</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Likelihood to recommend</p> <p class="average_text">Out of 100%</p> </div> </div> </div> </div> </div> <div class="third_section_overall_review"> <div class="d-flex "> <h3 class="subtitle_h3_heading">ManageEngine ServiceDesk Plus Pros and Cons</h3> </div> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-lg-4 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Just awesome."</p> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"I didnt find that."</p> </div> </div> </div> </div> <p class="varifiedrev_line"><span class="shield_image_reviewsection"></span>SoftwareSuggest reviews are authentic and verified. <span class="review_sec_popupbtn ajax_load_popup_form">Here's how.</span></p> </div> </div> </div> </div> </div>   <div id="user-reviews" class="prof_page_section user_review_section_main_div"> <div class="row section_main"> <div class="ga_track_soft_list col-12 d-flex align-items-center justify-content-between section_title section_title_with_btn"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <div class="main_revsec_title">Showing <span class="rev_showing">5</span> out of 5 Reviews</div> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/mudit-mishra-4612211" target="_blank" rel="noindex follow"><p class="review_user_name"> Mudit M. </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>6-12 months</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>51-200 employee</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Nov 22, 2020 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">I used this for a good time, it's best</div> <p>Well, as you know, everything has two sides. This software also has pros and cons, but overall it's nice. You must try it and observe. It isn't bad. By the way, I'm not an expert, so I can't tell you more about it. I'm really impressed by it, so I recommend everyone to use it. At least try it once. Try it first, then believe. By the way, this software gives you the best experience.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about ManageEngine ServiceDesk Plus?</strong></p> <p class="coment_review">Just awesome.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about ManageEngine ServiceDesk Plus?</strong></p> <p class="coment_review">I didnt find that.</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="4618"> <input type="hidden" name="review_id" class="like_review_id" value="31382"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/servicedesk-plus"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 4</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/bhupender-6938547" target="_blank" rel="noindex follow"><p class="review_user_name"> Bhupender </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>2+ years</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>51-200 employee</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Feb 06, 2020 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main"></div> <p>ManageEngine ServiceDesk Plus has been a game-changer for our IT team. Its intuitive interface and robust features streamline our workflow, making issue resolution faster and more efficient. Highly recommend!</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="4618"> <input type="hidden" name="review_id" class="like_review_id" value="21468"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/servicedesk-plus"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 4</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/swetlana-6543558" target="_blank" rel="noindex follow"><p class="review_user_name"> Vatsalya </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Free trial</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>11-50 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Dec 19, 2017 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">The easiest solution to manage daily asset works</div> <p>I have been using this software for six years, and with its help, I can easily manage the daily deleted tickets and keep my tickets on schedule, which automatically releases from ON-HOLD status without entering any command. Now, I can easily search for licenses and use them at my own convenience.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="4618"> <input type="hidden" name="review_id" class="like_review_id" value="9871"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/servicedesk-plus"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 4</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/swetlana-6543558" target="_blank" rel="noindex follow"><p class="review_user_name"> Maulik </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Free trial</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>11-50 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Dec 19, 2017 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Manage everything in the best manner</div> <p>With this software, I can do all my work without any delays as it manages all my deleted tickets in the most effective manner. I can easily access the software on my mobile phone from anywhere and at any time. Since I started using this software, managing my assets has never been an issue for my company.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="4618"> <input type="hidden" name="review_id" class="like_review_id" value="9870"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/servicedesk-plus"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 3</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/swetlana-6543558" target="_blank" rel="noindex follow"><p class="review_user_name"> Raj </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Free trial</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>11-50 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Dec 19, 2017 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Awesome caring solution</div> <p>My experience using this software has been excellent. Managing my assets is no longer a task because everything can be taken care of with this software. Despite being a start-up company, I can afford this software due to its reasonable price.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="4618"> <input type="hidden" name="review_id" class="like_review_id" value="9869"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/servicedesk-plus"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 5</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fservicedesk-plus#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>   <div id="alternatives" class="software_section_main"> <div class="row section_main"> <div class="col-md-12 section_title"> <h2>Alternatives of ManageEngine ServiceDesk Plus</h2> <p class="newdesign_title_sub_desc">Explore alternative software options that can fulfill similar requirements as ManageEngine ServiceDesk Plus. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.</p> </div> <div class="col-12"> <div class="alt_soft_append row soft_list_row">  </div> </div> <div class="col-md-12 d-flex justify-content-center"> <div class="ga_track_soft_list d-flex align-items-center justify-content-end more_alt_btn_main"> <input type="hidden" class="ga_soft_name" value="ManageEngine ServiceDesk Plus"> <a href="https://www.softwaresuggest.com/servicedesk-plus/alternatives" target="_blank" rel="noopener" class="ga_track_alt_more_btn more_alt_btn">More ManageEngine ServiceDesk Plus Alternatives</a> </div> </div> </div> </div>   <div id="faqs" class="new_design_faq_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>ManageEngine ServiceDesk Plus FAQs</h2> </div> <div class="col-12"> <div class="below_main_section_bg"> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main activefaq"> <div class="d-flex align-items-center"><h3 class="faq_questions">How much does ManageEngine ServiceDesk Plus cost?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" style="display:block;"><p>The starting price of ManageEngine ServiceDesk Plus is $ 8/Technician/Month. It has different pricing plans:</p><ol><li>Standard Edition : $ 8/Technician/Month</li><li>Professional Edition : $ 16/Technician/Month</li><li>Enterprise Edition : $ 49/Technician/Month</li></ol><p>ManageEngine ServiceDesk Plus also provides a free trial to users.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What apps do ManageEngine ServiceDesk Plus integrate with?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>ManageEngine ServiceDesk Plus integrates with various apps:</p><ul><li>TeamViewer</li><li> Zoho Cliq</li><li> Zoho Voice</li><li> Zoho Flow</li><li> Confluence extension</li><li> Microsoft</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What are the top 5 features for ManageEngine ServiceDesk Plus?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The top 5 features for ManageEngine ServiceDesk Plus are:</p><ul><li>Asset Management</li><li>Document Management</li><li>Email Integration</li><li>Project Management</li><li>Customer DataBase</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What platforms does ManageEngine ServiceDesk Plus support?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>ManageEngine ServiceDesk Plus supports a variety of platforms including Android and IOS.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What types of businesses does ManageEngine ServiceDesk Plus serve?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>ManageEngine ServiceDesk Plus serves a wide range of businesses, including but not limited to Startups, Enterprises, SMBs & Freelancer.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">How is ManageEngine ServiceDesk Plus commonly used?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>ManageEngine ServiceDesk Plus is commonly used for various purposes, such as Ticketing Management, Asset Management, Service Desk Management and more.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">Who are the primary competitors of ManageEngine ServiceDesk Plus?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The three major competitors of ManageEngine ServiceDesk Plus are NTR Cloud, Vision Helpdesk and PROXY Pro. 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href="https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.35" as="script"> <link rel="preload" href="https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.35" as="script"> <script> var desk_css_load = false; //document.onscroll = function(){ addEventListener('mousemove', (event) => { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.ontouchstart = function(){ if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }; document.addEventListener('scroll', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); document.addEventListener('click', function(e) { if (desk_css_load === false) { LoadcssAfter(); desk_css_load = true; } }); function LoadcssAfter() { loadCss('https://www.softwaresuggest.com/assets2/componentwise/footer/ss_footer.css?v=17.35'); loadCss('https://www.softwaresuggest.com/assets2/componentwise/buyersguide/bguide_table_new.css?v=17.35'); } document.addEventListener("DOMContentLoaded", function(event) { // to load css after domcontent loaded loadCss('https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css'); // to load js after dom content loaded loadScripts([ 'https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.35', 'https://www.softwaresuggest.com/assets2/componentwise/js/profilepage/profile.js?v=17.35', // js for all ga event 'https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js', 'https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.35', 'https://www.softwaresuggest.com/assets2/js/custom/ga_event.js?v=17.35' ],function(){ var _ouibounce = ouibounce(document.getElementById('ouibounce-modal'), { aggressive: true, timer: 0, cookieExpire:1, callback: function() { if (1){ current_popup = 'ouibounce-modal'; current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ loadScripts([ '//www.googletagservices.com/tag/js/gpt.js', ],function(){ googletag.cmd.push(function(){ googletag.defineSlot("/58135396/Softdetail_Leaderboard_Bottom_728x90",[728,90],"div-gpt-ad-1511522233525-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Leaderboard_SoftDetail_Top_728x90",[728,90],"div-gpt-ad-1511522233525-1").addService(googletag.pubads()); googletag.defineSlot("/58135396/Softdetail_Square_RighSide_300x250",[300,250],"div-gpt-ad-1511522233525-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/Software_Detail_300x600",[300,600],"div-gpt-ad-1511522233525-3").addService(googletag.pubads()); googletag.defineSlot('/58135396/SS_ads_banners', [728, 90], 'div-gpt-ad-1538650212016-0').addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","help-desk-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-1'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-2'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-3'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1538650212016-0'); }); }); (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryId = document.querySelector('.categoryid').value; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-QFQDQLYLZD"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-QFQDQLYLZD'); gtag('set', 'content_group', 'Software Profile Page'); </script>  <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'8e91ff7c581cce39',t:'MTczMjcwOTI0Ny4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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