Privacy Policy

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introduction"> <div class="container"> <div class="introduction__inner"> <h1 class="large"> Privacy Policy </h1> <svg class="subtract-icon" width="64" height="47" viewBox="0 0 64 47" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.182617 0.0131836H63.2811V17.9218C41.4195 18.2539 22.2174 28.577 10.9024 44.1123C9.84169 45.6479 8.0692 46.6541 6.06169 46.6541C4.13696 46.6541 2.42825 45.7291 1.3558 44.2995C1.26388 44.162 1.09535 43.873 0.907006 43.3596C0.629355 42.6029 0.342969 41.4496 0.197925 39.8068L0.182617 39.8081V0.0131836Z" fill="currentColor"></path></svg> </div> </div> </section> <section class="section section--separated grouped"> <section class="section section--grouped wysiwyg-section default-color-scheme" id="page-section-1"> <div class="container"> <div class="container"> <div class="block wysiwyg text--long-form"> <ul style="font-weight: 400"> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Who we are</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335557856":14475745,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Why we collect information</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">The purpose of this notice</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">What personal information do we collect and how do we use it?</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Do we share your information with anyone else?</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">How we secure your data</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Changes to this policy</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">International data transfers</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Retention periods</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">ISO 27001 information security management</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Complaints or queries</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <p><b><span data-contrast="none">Who we are</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">This website is operated by the Independent Press Standards Organisation C.I.C. of Gate House, 1 Farringdon Street, London, EC4M 7LG (IPSO).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Why we collect information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">As the regulator of the large majority of the UK newspaper and magazine industry, we help ensure that the UK public receives fair treatment from the press. We do this by enforcing the requirement contained in our agreement with the publishers we regulate that newspapers and magazines follow the Editors’ Code of Practice, monitoring their compliance with the Code, and taking action against newspapers and magazines which do not follow the Code. We also offer an arbitration service, which provides access to justice for individuals who wish to make legal claims against some of our member publishers.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We have a legitimate interest in administering and enforcing the Code and providing access to justice for claimants. We also have a legitimate interest in publicising our work, and raising awareness of our services, by email. This is the legal basis for our processing of this personal data.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">The purpose of this notice</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">We are committed to protecting and respecting your privacy, and to ensuring that we comply with all relevant laws when processing your personal data. This notice explains what to expect when IPSO collects personal information. It applies to information we collect about</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">people who complain to us about a breach of the Editors’ Code of Practice, and people who are mentioned in coverage that is reported to us, or during an investigation by us</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">people who fill in our complainant feedback form after we handle their complaint</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">people who request that we issue privacy notices on their behalf</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">press standards and compliance at our member publishers, including information provided to us through our whistleblowers’ hotline or online form</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">people who contact our arbitration service</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">people who subscribe to our newsletter</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">visitors to our website</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">people who contact us for advice or general inquiries, including through social media</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">job applicants and former employees.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> </ul> <p><span data-contrast="auto">Our website contains hyperlinks to websites owned and operated by third parties. These third-party websites may have their own privacy policies and we recommend you review them.</span></p> <p><b><span data-contrast="none">What personal information do we collect and how do we use it?</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":322,"335559739":322,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Complaints procedure</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We may receive personal data about complainants or other people through our investigation of complaints under the Editors’ Code of Practice, either from the complainant or the IPSO member publisher who the complaint is against. This may include a complainant’s name, contact details (including email and postal addresses), information about the complainant or other people appearing in coverage that the complaint is about, and information about the complainant or other people that is sent to us (either the complainant or the publication) during the investigation of a complaint. This material is kept together in a file, which in most cases is electronic.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We use this information to administer our complaints procedure, publish adjudications, carry out training, check on the level of service we provide, and monitor press standards.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Who is the data shared with</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We may share this information with our members, even if the complaint is not taken forward. This ensures that they are aware that a complaint has been made about them and the outcome. You should let us know if you have concerns about this, and we will be happy to discuss it with you. It may be the case that we do not have to include certain information that you have given to us, although we do not generally take forward anonymous complaints.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">In accordance with our general commitment to transparency and to help our standards-raising activities, we publish all rulings on investigated complaints by the Complaints Committee. However, we give complainants the opportunity before the Committee makes a decision to request that their name or other information is not included in the published decision. For similar reasons, we also publish a record of complaints that we resolve through mediation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We collect information on complainants’ experiences with our complaints procedure via an online survey. This is anonymous and is used only for the purpose of monitoring and improving the service that we offer to complainants whose complaints are investigated.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Private advisory notice system</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We operate a private advisory notice service to notify member publishers and other relevant publishers of concerns raised that the Editors’ Code of Practice is being, or may be, breached. These notices are sent on a private and confidential, not for publication basis.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">When we are contacted by people wishing to use our private advisory service, or their representatives, we keep a copy of the correspondence relating to the request in an electronic file on our internal database. We also keep one hard copy of the advisory notice on file.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">This may include personal data including the person’s name, contact details, and information about the requester that is submitted to us in order to form part of the private advisory notice or as background to the request.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We use this information to administer the service, check on the level of service we provide, monitor press standards, and to maintain a record of the notice in case it should be relevant to a future complaint.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Who is the data shared with</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We may share this information with member publishers and other relevant contacts (including broadcast journalists and news agencies). We will agree with the requester in advance which material will be shared, and wherever possible will agree the exact wording of the request in writing, in advance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Standards and compliance monitoring, and the whistleblowing hotline/online form</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We monitor press standards and compliance on an ongoing basis. This includes information provided to IPSO through its complaints and private advisory notice services and material that is in the public domain, for example through news coverage or court judgments.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">Some information about standards comes through our whistleblowing hotline, which is run by Crimestoppers, an external company. This enables journalists to report concerns about compliance at their organisations. Concerns can be raised over the phone or through an online form on our website. Journalists using the hotline can leave their contact details if they wish to, but are not required to. Any other personal data is removed from the record of the concern before it is passed to IPSO if requested by the whistleblower.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We use the contact information provided by those raising a concern to contact them to clarify points they have raised, or to communicate action we have taken in response to the concerns they have raised.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We use information about press standards in order to identify areas of potential concern or interest to our standards function, and to decide whether any issues identified require regulatory action by us. We seek to minimise the amount of personal data that we collect as part of this process, and we retain personal information only for as long as necessary to carry out these functions. We retain de-personalised information about the compliance records of organisations for as long as is necessary to help inform future actions, but no individuals are identifiable from that data.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Public Consultations</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We monitor press standards and compliance on an ongoing basis. This includes producing guidance for regulated publishers and information leaflets for the public. To help us produce the most useful and appropriate information we may put draft version of this guidance and leaflets to journalists, members of the public and other interested stakeholders to gain insight into their views.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We use the contact information provided by those completing a consultation to contact them to clarify points they have raised, or to communicate action we have taken in response to the comments or concerns they have raised.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We seek to minimise the amount of personal data that we collect as part of this process, and we retain personal information only for as long as necessary to carry out these functions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Arbitration service</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">As part of the operation of our arbitration service, we receive claim forms setting out potential legal claims against member publishers. Claims may include a complainant’s name, contact details (including email and postal addresses), information about the claimant or other people appearing in coverage that the claim is about, and information about the claim or other people that is provided by either side during the arbitration process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">The arbitration service provides low-cost access to justice for legal claims against regulated publishers who choose to participate. You can read more about the arbitration process </span><a href="https://ukc-word-edit.officeapps.live.com/arbitration/"><span data-contrast="none">here</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Who is the data shared with?</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">Information provided through the claim form is passed to CEDR, the company that administers the arbitration process on our behalf and oversees the appointment of an arbitrator. CEDR or the arbitrator may collect further information as part of the arbitration process. CEDR has a privacy policy which you can read </span><a href="https://www.cedr.com/consumer/privacy/"><span data-contrast="none">here</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Mailing list</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We collect the names and email addresses of subscribers to our newsletter, which provides updates on our activities and relevant events.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">Recipients of the newsletter are given the opportunity to opt out of further correspondence within each newsletter.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We use a third party provider, MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see </span><a href="https://mailchimp.com/legal/privacy/"><span data-contrast="none">their privacy notice</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Visitors to our website</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">When someone visits this website (ipso.co.uk) we use Google Analytics to collect information about which pages they visit, and how long they spend looking at each page. We process this data in a way that does not try to identify anyone. Our website search and decision notice search is powered by Google. Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either IPSO or any third party. We also use cookies on our website, find out more </span><a href="https://ukc-word-edit.officeapps.live.com/%7BlocalLink:umb://document/3f0f684a10074d3ab3e6bd2a9e6e43fd%7D"><span data-contrast="none">here</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We look at this data to understand how people use our website and to help us consider how we can improve it.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">People who contact us via social media</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><span data-contrast="auto">We have a presence on social networks including </span><a href="https://twitter.com/IpsoNews"><span data-contrast="none">X formerly known as Twitter,</span></a> <a href="https://uk.linkedin.com/"><span data-contrast="none">LinkedIn</span></a><span data-contrast="auto"> and </span><a href="https://www.facebook.com/privacy/explanation"><span data-contrast="none">Facebook.</span></a> <span data-contrast="auto">Each of these organisations have their own privacy notices, which you can read by clicking on their names above. We do not respond to queries/comments on social media and to get</span><span data-contrast="auto"> in touch with us, please write to </span><span data-contrast="auto">E</span><span data-contrast="none">mail:</span> <a href="mailto:inquiries@ipso.co.uk"><b><span data-contrast="none">inquiries@ipso.co.uk</span></b></a><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">People who call us for advice</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">When you call us with a query or request for advice, we may make a note of the nature of your question and your contact details.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We will use the information in order to enable us to monitor concerns raised with us or to reply to your question. We will not share this information with anyone else unless the correspondence later becomes part of a complaint to us, in which case we will follow our usual complaints process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We will use the information in order to enable us to monitor concerns raised with us or to reply to your question. We will not share this information with anyone else unless the correspondence later becomes part of a complaint to us, in which case we will follow our usual complaints process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Telephone recording</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We do not in general circumstances record telephone calls electronically but may do so if there is a specific need to do so. If we consider that it is necessary to record our call with you, we will tell you that we are doing so and will explain why. For example, we might have concerns about the way you are communicating with our staff and need to create a record so that that we can decide whether we need to limit our contact with you. </span></p> <p><span data-contrast="auto">More information about this is available in our policy on unacceptable behaviour by complainants. If we decide that we need to record our calls with you, we will also explain how you can object to this recording.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Job applicants</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Type of information</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">IPSO maintains records of current and past job applicants, which are kept digitally and in hard copy format, as part of its management of human resources and its recruitment practices. This includes their names, contact details, employment history and CVs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="auto">Purpose of processing</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">This information is only used for the purpose of assessing the application, or to fulfil legal or regulatory requirements if necessary. You don’t have to provide what we ask for but it might affect your application if you don’t.</span> <span data-contrast="auto">We do not share this information with third parties for marketing purposes or store any of this information outside of the European Economic Area. It is held securely by us and deleted after six months if your application is not successful.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">In some cases we ask applicants to fill in diversity monitoring forms, on a voluntary basis. Information provided through a diversity monitoring form is kept separately from other applicant data. It is not available to the people running the recruitment process while it is on-going, and it is used only to analyse our recruiting practices.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">If you are successful, we will retain the information you provide during the application process as part of your employee file. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Former employees</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><span data-contrast="auto">We maintain records of past employees for a period of six years after you leave employment with us, to enable us to provide references and answer queries about your employment. This information is not shared with anyone else without your consent.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Do we share your personal information with anyone else?</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">We share information about IPSO’s operations with the members of our advisory panels on a strictly confidential basis. These panels include IPSO’s Standards Investigations Panel and the Readers’ and Journalists’ Advisory Panels.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We may share personal information with our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy, provided that they do not make independent use of the information, and have agreed to adhere to the rules set out in this privacy statement.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">Except as provided in this privacy policy, we will not provide your information to third parties.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Your rights</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">You have the following rights over the way we process personal information relating to you. We aim to comply without undue delay, and within one month at the latest:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">to ask for a copy of personal information we are processing about you and have inaccuracies corrected</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">to ask us to restrict, stop processing, or to delete your personal information</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">to request a machine readable copy of your personal information, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">to make a complaint to a data protection regulator.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> </ul> <p><span data-contrast="auto">You can read more about these rights on the website of the Information Commissioner’s Office </span><a href="https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/" target="_blank" rel="noopener"><span data-contrast="none">here</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">Please send your requests to Tonia Milton, Head of Systems (</span><a href="mailto:tonia.milton@ipso.co.uk"><span data-contrast="none">tonia.milton@ipso.co.uk</span></a><span data-contrast="auto">).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">How we secure your data</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><span data-contrast="auto">We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Although we try to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Changes to this policy</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><span data-contrast="auto">This policy was last updated on 6th February 2023. It may be updated from time to time. We will notify you of any changes by posting the new policy here.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">International data transfers </span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":281,"335559739":281,"335559740":259}"> </span></p> <p><span data-contrast="auto">As part of the administration of our human resources function, we transfer personal information about current employees and officeholders of IPSO to a territory outside the EEA that has been found by the EU Commission to provide adequate protection for the rights and freedoms of data subjects. We do not transfer personal data about any other data subjects outside the EEA.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Retention periods</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We delete correspondence relating to complaints, private advisory notices and related inquiries after 7 years.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">In the case of information provided by a whistleblower, we will delete contact information provided by a whistleblower after a period of two years. Any other personal data related to whistleblowing concerns will be deleted after 7 years.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We will delete contact information provided by someone responding to one of our Publication Consultations after a period of two years.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">Information from job applicants is deleted 6 months after our last contact with you, if your application is not successful.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We delete records relating to past employees after 6 years from the date they leave employment with us.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">We delete records relating to our data protection practices, which may include limited personal data, after 5 years.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">ISO 27001</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">ISO 27001:2022 is a standard of requirements for information security, focusing on establishing, implementing, maintaining and continually improving information security management systems.</span></p> <p><span data-contrast="auto">We have been awarded ISO 27001 accrediation: <a href="https://www.ipso.co.uk/wp-content/uploads/2024/10/IPSO-ISOIEC-27001-2022-Certificate-2024.pdf">IPSO ISOIEC 27001-2022 Certificate 2024</a>.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><b><span data-contrast="none">Complaints or queries</span></b><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335559738":299,"335559739":299,"335559740":259}"> </span></p> <p><span data-contrast="auto">In this notice we have tried to explain how we use the personal data we collect in terms that are easy to understand and clear. We welcome comments or questions on this policy, including on improvements that we could make either to the policy or to how we explain it.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> <p><span data-contrast="auto">If you have any questions or comments, please contact us by telephone on 0300 123 2220 or by email at </span><a href="mailto:inquiries@ipso.co.uk"><span data-contrast="none">inquiries@ipso.co.uk</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":259}"> </span></p> </div> </div> </div> </section> </section> </main> <section class="section section--separated social-sharing-bar"> <div class="container"> <div class="social-sharing-bar__inner"> <p class="social-sharing-bar__title"> Share this page </p> <div class="social-sharing-bar__buttons"> <a 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</div> </section> <section class="section section--separated useful-links highlighted-pages highlighted-pages--search-overlay__cards theme-teal-light"> <div class="container"> <h2 class="medium"> Contact us </h2> <p> How to contact IPSO </p> <ul class="grid grid--consistent-height-rows grid--limit-3"> <li class="grid__item"> <div class="content-listing"> <h3 class="content-listing__title"> <a href="https://www.ipso.co.uk/home/contact/"> Contact IPSO </a> </h3> <p class="content-listing__excerpt"> Find out the ways that you can contact IPSO </p> <div class="content-listing__prompt"> <p> <a class="read-more" href="https://www.ipso.co.uk/home/contact/"> Read more <?xml version="1.0" encoding="UTF-8"?><svg class="icon insight-teaser__icon" xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewBox="0 0 19 18" fill="none"><g stroke-width="0" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M11.777 15.4817C11.281 15.4813 10.8339 15.1844 10.6442 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class="content-listing__excerpt"> Journalists can call our Whistleblowing service if they feel under pressure to act in a way that is not in line with the Editors' Code of Practice </p> <div class="content-listing__prompt"> <p> <a class="read-more" href="https://www.ipso.co.uk/resources-guidance/resources-and-guidance-for-journalists-and-editors/for-journalists-publishers/whistleblowing-service/"> Read more <?xml version="1.0" encoding="UTF-8"?><svg class="icon insight-teaser__icon" xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewBox="0 0 19 18" fill="none"><g stroke-width="0" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M11.777 15.4817C11.281 15.4813 10.8339 15.1844 10.6442 14.7292C10.4544 14.2741 10.5592 13.7503 10.9097 13.4017L15.4097 8.93297L11.1736 4.72625C10.8595 4.41904 10.7355 3.96816 10.8487 3.54506C10.9619 3.12196 11.2949 2.79165 11.7211 2.67974C12.1473 2.56783 12.6012 2.69151 12.9102 3.00375L18.0238 8.07172C18.5024 8.54755 18.5024 9.31839 18.0238 9.79422L12.6525 15.1303C12.4195 15.3587 12.1043 15.4852 11.777 15.4817Z" fill="currentColor"></path><path d="M16.3959 10.0156H2.04458C1.40349 10.0156 0.883789 9.49952 0.883789 8.86288C0.883789 8.22624 1.40349 7.71014 2.04458 7.71014H16.3959C17.037 7.71014 17.5567 8.22624 17.5567 8.86288C17.5567 9.49952 17.037 10.0156 16.3959 10.0156Z" fill="currentColor"></path></g></g></svg> </a> </p> </div> </div> </li> <li class="grid__item"> <div class="content-listing"> <h3 class="content-listing__title"> <a href="https://www.ipso.co.uk/press-office/"> Press Office </a> </h3> <p class="content-listing__excerpt"> Find out more about how to make media inquiries and inquiries for spokespeople from IPSO </p> <div class="content-listing__prompt"> <p> <a class="read-more" href="https://www.ipso.co.uk/press-office/"> Read more <?xml version="1.0" encoding="UTF-8"?><svg class="icon insight-teaser__icon" xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewBox="0 0 19 18" 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