Harassment service

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We can issue privacy notices speedily to protect people - especially in times of grief or shock </p> <svg class="subtract-icon" width="64" height="47" viewBox="0 0 64 47" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.182617 0.0131836H63.2811V17.9218C41.4195 18.2539 22.2174 28.577 10.9024 44.1123C9.84169 45.6479 8.0692 46.6541 6.06169 46.6541C4.13696 46.6541 2.42825 45.7291 1.3558 44.2995C1.26388 44.162 1.09535 43.873 0.907006 43.3596C0.629355 42.6029 0.342969 41.4496 0.197925 39.8068L0.182617 39.8081V0.0131836Z" fill="currentColor"></path></svg> </div> </div> </section> <section class="section section--separated grouped"> <section class="section section--separated info_1_3 " id="page-section-1"> <div class="container"> <div class="grid grid--limit-2"> <div class="grid__item"> <img class="info_1_3__image" src="https://www.ipso.co.uk/wp-content/uploads/2024/05/1.2-Door-knock.svg" alt=""> </div> <div class="grid__item"> <div class="info_1_3__content"> <div class="medium"> <p>Journalists must not continue to question, contact, or photograph people once they have been asked to stop – unless in the public interest.</p> </div> </div> </div> </div> </div> </section> <section class="section section--separated featured-boxes" id="page-section-2"> <div class="container"> <h2>IPSO operates a 24 hour emergency harassment helpline</h2> <div class="grid grid--limit-2"> <div class="grid__item "> <div class="container featured-box"> <img src="https://www.ipso.co.uk/wp-content/uploads/2024/05/IPSO-2-8.svg" alt=""> <div class="featured-box__content"> <h2>9am-5pm</h2> <p>0300 123 22 20 </p> </div> </div> </div> <div class="grid__item "> <div class="container featured-box"> <img src="https://www.ipso.co.uk/wp-content/uploads/2024/02/IPSO-5.svg" alt=""> <div class="featured-box__content"> <h2>Out of hours</h2> <p>07799 903 929</p> </div> </div> </div> </div> </div> </section> <section class="section section--separated callout " id="page-section-3"> <div class="container"> <div class="callout__inner"> <p>If calling out of hours in cases of harassment by a journalist, or for pre-publication advice, please leave a message explaining your concerns. We will call you back. Please do not use the out-of-hours number for general enquiries or to make a complaint.</p> </div> </div> </section> <section class="section section--grouped accordion"> <div class="container"> <div id="page-section-4" class="block accordion " data-close-other-items=""> <div class="accordion__item" > <h3 class="accordion__header"> <button class="accordion__title"> <span class="standard"><p><strong>Advice for handling unwanted approaches by journalists</strong></p> </span> <?xml version="1.0" encoding="UTF-8"?><svg aria-hidden="true" class="icon accordion__icon accordion--plus" width="36px" height="36px" viewBox="0 0 36 36" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M17.7456881,35.7886239 C16.6512522,35.7886239 15.7640367,34.9014083 15.7640367,33.8069725 L15.7640367,2.27889908 C15.7640367,1.18446325 16.6512522,0.297247706 17.7456881,0.297247706 C18.8401239,0.297247706 19.7273394,1.18446325 19.7273394,2.27889908 L19.7273394,33.8069725 C19.7273394,34.3325391 19.5185589,34.8365799 19.1469272,35.2082116 C18.7752955,35.5798433 18.2712547,35.7886239 17.7456881,35.7886239 Z"></path><path d="M33.5097248,20.0245872 L1.98165138,20.0245872 C0.887215542,20.0245872 -1.42108547e-14,19.1373716 -1.42108547e-14,18.0429358 C-1.42108547e-14,16.9484999 0.887215542,16.0612844 1.98165138,16.0612844 L33.5097248,16.0612844 C34.6041606,16.0612844 35.4913761,16.9484999 35.4913761,18.0429358 C35.4913761,19.1373716 34.6041606,20.0245872 33.5097248,20.0245872 Z"></path></g></g></svg> <?xml version="1.0" encoding="UTF-8"?><svg aria-hidden="true" class="icon accordion__icon accordion--minus" width="36px" height="5px" viewBox="0 0 36 5" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M33.5097248,4.02458716 L1.98165138,4.02458716 C0.887215542,4.02458716 -1.42108547e-14,3.13737161 -1.42108547e-14,2.04293578 C-1.42108547e-14,0.948499945 0.887215542,0.0612844037 1.98165138,0.0612844037 L33.5097248,0.0612844037 C34.6041606,0.0612844037 35.4913761,0.948499945 35.4913761,2.04293578 C35.4913761,3.13737161 34.6041606,4.02458716 33.5097248,4.02458716 Z"></path></g></g></svg> </button> </h3> <div class="accordion__content"> <ul> <li>Find out the journalist’s name and the name of the publication or agency they work for. Under the terms of Clause 3 of the Editors’ Code, journalists must provide this information if requested.</li> <li>Tell the journalist clearly that you do not wish to speak to them or be photographed and that you are asking them to stop. You can add that under the Editors’ Code of Practice, journalists must not continue their activities once asked to stop. It may help if you tell them that you are saying the same to every journalist.</li> <li>If you are at home and do not wish to answer your door, pin a short note to it to say that you do not wish to speak to journalists and do not want to be disturbed.</li> <li>If you are being telephoned repeatedly and do not wish to speak to journalists you should change your answerphone message to say that only personal callers should leave a message as you do not wish to speak to the media.</li> <li>If you feel physically threatened or in immediate danger call the police.</li> </ul> </div> </div> <div class="accordion__item" > <h3 class="accordion__header"> <button class="accordion__title"> <span class="standard"><p><strong>How to respond to requests for comment from the press</strong></p> </span> <?xml version="1.0" encoding="UTF-8"?><svg aria-hidden="true" class="icon accordion__icon accordion--plus" width="36px" height="36px" viewBox="0 0 36 36" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M17.7456881,35.7886239 C16.6512522,35.7886239 15.7640367,34.9014083 15.7640367,33.8069725 L15.7640367,2.27889908 C15.7640367,1.18446325 16.6512522,0.297247706 17.7456881,0.297247706 C18.8401239,0.297247706 19.7273394,1.18446325 19.7273394,2.27889908 L19.7273394,33.8069725 C19.7273394,34.3325391 19.5185589,34.8365799 19.1469272,35.2082116 C18.7752955,35.5798433 18.2712547,35.7886239 17.7456881,35.7886239 Z"></path><path d="M33.5097248,20.0245872 L1.98165138,20.0245872 C0.887215542,20.0245872 -1.42108547e-14,19.1373716 -1.42108547e-14,18.0429358 C-1.42108547e-14,16.9484999 0.887215542,16.0612844 1.98165138,16.0612844 L33.5097248,16.0612844 C34.6041606,16.0612844 35.4913761,16.9484999 35.4913761,18.0429358 C35.4913761,19.1373716 34.6041606,20.0245872 33.5097248,20.0245872 Z"></path></g></g></svg> <?xml version="1.0" encoding="UTF-8"?><svg aria-hidden="true" class="icon accordion__icon accordion--minus" width="36px" height="5px" viewBox="0 0 36 5" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M33.5097248,4.02458716 L1.98165138,4.02458716 C0.887215542,4.02458716 -1.42108547e-14,3.13737161 -1.42108547e-14,2.04293578 C-1.42108547e-14,0.948499945 0.887215542,0.0612844037 1.98165138,0.0612844037 L33.5097248,0.0612844037 C34.6041606,0.0612844037 35.4913761,0.948499945 35.4913761,2.04293578 C35.4913761,3.13737161 34.6041606,4.02458716 33.5097248,4.02458716 Z"></path></g></g></svg> </button> </h3> <div class="accordion__content"> <ul> <li>You do not have to make a comment to the press if you do not wish to do so.</li> <li>Some people find it helpful to ask a trusted person who is not closely associated with the story to deal with all press enquiries on their behalf.</li> <li>If you are considering responding to questions, it may be helpful to ask for the questions to be put in writing.</li> <li>If a newspaper or magazine contacts you to say that it intends to publish a story about you which you believe may breach the Editors’ Code you can contact IPSO for advice.</li> </ul> </div> </div> <div class="accordion__item" > <h3 class="accordion__header"> <button class="accordion__title"> <span class="standard"><p><strong>How IPSO can help</strong></p> </span> <?xml version="1.0" encoding="UTF-8"?><svg aria-hidden="true" class="icon accordion__icon accordion--plus" width="36px" height="36px" viewBox="0 0 36 36" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M17.7456881,35.7886239 C16.6512522,35.7886239 15.7640367,34.9014083 15.7640367,33.8069725 L15.7640367,2.27889908 C15.7640367,1.18446325 16.6512522,0.297247706 17.7456881,0.297247706 C18.8401239,0.297247706 19.7273394,1.18446325 19.7273394,2.27889908 L19.7273394,33.8069725 C19.7273394,34.3325391 19.5185589,34.8365799 19.1469272,35.2082116 C18.7752955,35.5798433 18.2712547,35.7886239 17.7456881,35.7886239 Z"></path><path d="M33.5097248,20.0245872 L1.98165138,20.0245872 C0.887215542,20.0245872 -1.42108547e-14,19.1373716 -1.42108547e-14,18.0429358 C-1.42108547e-14,16.9484999 0.887215542,16.0612844 1.98165138,16.0612844 L33.5097248,16.0612844 C34.6041606,16.0612844 35.4913761,16.9484999 35.4913761,18.0429358 C35.4913761,19.1373716 34.6041606,20.0245872 33.5097248,20.0245872 Z"></path></g></g></svg> <?xml version="1.0" encoding="UTF-8"?><svg aria-hidden="true" class="icon accordion__icon accordion--minus" width="36px" height="5px" viewBox="0 0 36 5" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M33.5097248,4.02458716 L1.98165138,4.02458716 C0.887215542,4.02458716 -1.42108547e-14,3.13737161 -1.42108547e-14,2.04293578 C-1.42108547e-14,0.948499945 0.887215542,0.0612844037 1.98165138,0.0612844037 L33.5097248,0.0612844037 C34.6041606,0.0612844037 35.4913761,0.948499945 35.4913761,2.04293578 C35.4913761,3.13737161 34.6041606,4.02458716 33.5097248,4.02458716 Z"></path></g></g></svg> </button> </h3> <div class="accordion__content"> <ul> <li>IPSO can give specific advice about how the Editors’ Code applies to your situation.</li> <li>In some cases IPSO is able to contact newspapers and magazine publishers to make them aware of concerns that the Editors’ Code may be breached via a private advisory notice. IPSO does not have the formal power to stop a newspaper or magazine from publishing a story or from continuing to ask questions.</li> <li>IPSO cannot investigate formal complaints about the actions of broadcast journalists and journalists who are acting on behalf of publications or agencies who are not <a href="https://www.ipso.co.uk/making-a-complaint/who-ipso-regulates/">regulated by IPSO</a>. However a number of broadcasters and non-member publications do choose to participate in the pre-publication and anti-harassment services operated by IPSO.</li> <li>Whether or not you make use of IPSO’s pre-publication and anti-harassment services you can still <a title="How can I complain?" href="https://www.ipso.co.uk/making-a-complaint/" data-id="1088">make a complaint</a> if you believe that the Editors’ Code has been breached. Keep a record of your concerns at the earliest opportunity, particularly if it relates to harassment.</li> </ul> </div> </div> </div> </div> </section> <section class="section section--grouped cta"> <div class="container"> <div id="page-section-5" class=""> <a href="https://www.ipso.co.uk/resources-guidance/advice-and-information-for-the-public/help-with-press-intrusion/" class="block block--card insight-teaser call-to-action" > <div class="grid grid--limit-1"> <div class="grid__item insight-teaser__content"> <div class="container"> <h2 class="medium insight-teaser__title"> IPSO guidance on press intrusion </h2> <p class="insight-teaser__excerpt"> Further help with press intrusion. </p> <div class="insight-teaser__prompt"> <p class="read-more"> Read more <?xml version="1.0" encoding="UTF-8"?><svg class="icon insight-teaser__icon" xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewBox="0 0 19 18" fill="none"><g stroke-width="0" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M11.777 15.4817C11.281 15.4813 10.8339 15.1844 10.6442 14.7292C10.4544 14.2741 10.5592 13.7503 10.9097 13.4017L15.4097 8.93297L11.1736 4.72625C10.8595 4.41904 10.7355 3.96816 10.8487 3.54506C10.9619 3.12196 11.2949 2.79165 11.7211 2.67974C12.1473 2.56783 12.6012 2.69151 12.9102 3.00375L18.0238 8.07172C18.5024 8.54755 18.5024 9.31839 18.0238 9.79422L12.6525 15.1303C12.4195 15.3587 12.1043 15.4852 11.777 15.4817Z" fill="currentColor"></path><path d="M16.3959 10.0156H2.04458C1.40349 10.0156 0.883789 9.49952 0.883789 8.86288C0.883789 8.22624 1.40349 7.71014 2.04458 7.71014H16.3959C17.037 7.71014 17.5567 8.22624 17.5567 8.86288C17.5567 9.49952 17.037 10.0156 16.3959 10.0156Z" fill="currentColor"></path></g></g></svg> </p> </div> </div> </div> </div> </a> </div> </div> </section> <section class="section section--grouped cta"> <div class="container"> <div id="page-section-6" class=""> <a href="https://www.ipso.co.uk/resources-guidance/advice-and-information-for-the-public/" class="block block--card insight-teaser call-to-action" > <div class="grid grid--limit-1"> <div class="grid__item insight-teaser__content"> <div class="container"> <h2 class="medium insight-teaser__title"> Advice and resources for the public </h2> <p class="insight-teaser__excerpt"> Further advice and resources </p> <div class="insight-teaser__prompt"> <p class="read-more"> Read more <?xml version="1.0" encoding="UTF-8"?><svg class="icon insight-teaser__icon" xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewBox="0 0 19 18" fill="none"><g stroke-width="0" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M11.777 15.4817C11.281 15.4813 10.8339 15.1844 10.6442 14.7292C10.4544 14.2741 10.5592 13.7503 10.9097 13.4017L15.4097 8.93297L11.1736 4.72625C10.8595 4.41904 10.7355 3.96816 10.8487 3.54506C10.9619 3.12196 11.2949 2.79165 11.7211 2.67974C12.1473 2.56783 12.6012 2.69151 12.9102 3.00375L18.0238 8.07172C18.5024 8.54755 18.5024 9.31839 18.0238 9.79422L12.6525 15.1303C12.4195 15.3587 12.1043 15.4852 11.777 15.4817Z" fill="currentColor"></path><path d="M16.3959 10.0156H2.04458C1.40349 10.0156 0.883789 9.49952 0.883789 8.86288C0.883789 8.22624 1.40349 7.71014 2.04458 7.71014H16.3959C17.037 7.71014 17.5567 8.22624 17.5567 8.86288C17.5567 9.49952 17.037 10.0156 16.3959 10.0156Z" fill="currentColor"></path></g></g></svg> </p> </div> </div> </div> </div> </a> </div> </div> </section> </section> </main> <section class="section section--separated social-sharing-bar"> <div class="container"> <div class="social-sharing-bar__inner"> <p class="social-sharing-bar__title"> Share this page </p> <div class="social-sharing-bar__buttons"> <a href="http://twitter.com/share?url=https://www.ipso.co.uk/what-we-do/harassment/&text=Harassment service" target="_new" title="Tweet this page" class="btn btn--secondary" > <svg aria-hidden="true" class="icon 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<div class="container"> <h2 class="medium"> Contact us </h2> <p> How to contact IPSO </p> <ul class="grid grid--consistent-height-rows grid--limit-3"> <li class="grid__item"> <div class="content-listing"> <h3 class="content-listing__title"> <a href="https://www.ipso.co.uk/home/contact/"> Contact IPSO </a> </h3> <p class="content-listing__excerpt"> Find out the ways that you can contact IPSO </p> <div class="content-listing__prompt"> <p> <a class="read-more" href="https://www.ipso.co.uk/home/contact/"> Read more <?xml version="1.0" encoding="UTF-8"?><svg class="icon insight-teaser__icon" xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewBox="0 0 19 18" fill="none"><g stroke-width="0" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M11.777 15.4817C11.281 15.4813 10.8339 15.1844 10.6442 14.7292C10.4544 14.2741 10.5592 13.7503 10.9097 13.4017L15.4097 8.93297L11.1736 4.72625C10.8595 4.41904 10.7355 3.96816 10.8487 3.54506C10.9619 3.12196 11.2949 2.79165 11.7211 2.67974C12.1473 2.56783 12.6012 2.69151 12.9102 3.00375L18.0238 8.07172C18.5024 8.54755 18.5024 9.31839 18.0238 9.79422L12.6525 15.1303C12.4195 15.3587 12.1043 15.4852 11.777 15.4817Z" fill="currentColor"></path><path d="M16.3959 10.0156H2.04458C1.40349 10.0156 0.883789 9.49952 0.883789 8.86288C0.883789 8.22624 1.40349 7.71014 2.04458 7.71014H16.3959C17.037 7.71014 17.5567 8.22624 17.5567 8.86288C17.5567 9.49952 17.037 10.0156 16.3959 10.0156Z" fill="currentColor"></path></g></g></svg> </a> </p> </div> </div> </li> <li class="grid__item"> <div class="content-listing"> <h3 class="content-listing__title"> <a href="https://www.ipso.co.uk/resources-guidance/resources-and-guidance-for-journalists-and-editors/for-journalists-publishers/whistleblowing-service/"> Whistleblowing service </a> </h3> <p class="content-listing__excerpt"> Journalists can call our Whistleblowing service if they feel under pressure to act in a way that is not in line with the Editors' Code of Practice </p> <div class="content-listing__prompt"> <p> <a class="read-more" href="https://www.ipso.co.uk/resources-guidance/resources-and-guidance-for-journalists-and-editors/for-journalists-publishers/whistleblowing-service/"> Read more <?xml version="1.0" encoding="UTF-8"?><svg class="icon insight-teaser__icon" xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewBox="0 0 19 18" fill="none"><g stroke-width="0" fill="none" fill-rule="evenodd"><g fill="currentColor" fill-rule="nonzero"><path d="M11.777 15.4817C11.281 15.4813 10.8339 15.1844 10.6442 14.7292C10.4544 14.2741 10.5592 13.7503 10.9097 13.4017L15.4097 8.93297L11.1736 4.72625C10.8595 4.41904 10.7355 3.96816 10.8487 3.54506C10.9619 3.12196 11.2949 2.79165 11.7211 2.67974C12.1473 2.56783 12.6012 2.69151 12.9102 3.00375L18.0238 8.07172C18.5024 8.54755 18.5024 9.31839 18.0238 9.79422L12.6525 15.1303C12.4195 15.3587 12.1043 15.4852 11.777 15.4817Z" fill="currentColor"></path><path d="M16.3959 10.0156H2.04458C1.40349 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