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</li> <li class="devsite-nav-item"> <a href="/analytics/devguides/config/admin/v1/client-libraries" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Resources" track-name="resources" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Resources" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Resources </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> </li> <li class="devsite-nav-item"> <a href="/analytics/support" class="devsite-nav-title gc-analytics-event devsite-nav-has-children devsite-nav-active" data-category="Site-Wide Custom Events" data-label="Tab: Support" track-name="support" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Support" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Support </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> </li> </ul> </div> <div class="devsite-mobile-nav-bottom"> <ul class="devsite-nav-list" menu="_book"> <li class="devsite-nav-item"><a href="/analytics/support" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /analytics/support" track-type="bookNav" track-name="click" track-metadata-eventdetail="/analytics/support" ><span class="devsite-nav-text" tooltip>Overview</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Support topics</span> </div></li> <li class="devsite-nav-item"><a href="/analytics/support/security-and-privacy" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /analytics/support/security-and-privacy" track-type="bookNav" track-name="click" track-metadata-eventdetail="/analytics/support/security-and-privacy" ><span class="devsite-nav-text" tooltip>Security and privacy</span></a></li> <li class="devsite-nav-item"><a href="/analytics/support/authentication" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /analytics/support/authentication" track-type="bookNav" track-name="click" track-metadata-eventdetail="/analytics/support/authentication" ><span class="devsite-nav-text" tooltip>Authentication</span></a></li> <li class="devsite-nav-item"><a href="/analytics/support/non-developers" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /analytics/support/non-developers" track-type="bookNav" track-name="click" track-metadata-eventdetail="/analytics/support/non-developers" ><span class="devsite-nav-text" tooltip>Resources for non-developers</span></a></li> <li class="devsite-nav-item"><a href="/analytics/support/api-issues" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /analytics/support/api-issues" track-type="bookNav" track-name="click" track-metadata-eventdetail="/analytics/support/api-issues" ><span class="devsite-nav-text" tooltip>API issues</span></a></li> <li class="devsite-nav-item"><a href="/analytics/support/contact" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /analytics/support/contact" track-type="bookNav" track-name="click" track-metadata-eventdetail="/analytics/support/contact" ><span class="devsite-nav-text" tooltip>Contact API support</span></a></li> </ul> </div> </div> </nav> </devsite-book-nav> <section id="gc-wrapper"> <main role="main" id="main-content" class="devsite-main-content" has-book-nav has-sidebar > <div class="devsite-sidebar"> <div class="devsite-sidebar-content"> <devsite-toc class="devsite-nav" role="navigation" aria-label="On this page" depth="2" scrollbars ></devsite-toc> <devsite-recommendations-sidebar class="nocontent devsite-nav"> </devsite-recommendations-sidebar> </div> </div> <devsite-content> <article class="devsite-article"> <div class="devsite-article-meta nocontent" role="navigation"> <ul class="devsite-breadcrumb-list" aria-label="Breadcrumb"> <li class="devsite-breadcrumb-item "> <a href="https://developers.google.com/" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="" > Home </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/products" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="2" track-type="globalNav" track-name="breadcrumb" track-metadata-position="2" track-metadata-eventdetail="" > Products </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/analytics" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="3" track-type="globalNav" track-name="breadcrumb" track-metadata-position="3" track-metadata-eventdetail="Google Analytics" > Google Analytics </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://developers.google.com/analytics/support" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="4" track-type="globalNav" track-name="breadcrumb" track-metadata-position="4" track-metadata-eventdetail="" > Support </a> </li> </ul> <devsite-thumb-rating position="header"> </devsite-thumb-rating> </div> <devsite-feedback position="header" project-name="Google Analytics" product-id="69256" bucket="google-analytics-4" context="" version="t-devsite-webserver-20250306-r00-rc00.467516585578823715" data-label="Send Feedback Button" track-type="feedback" track-name="sendFeedbackLink" track-metadata-position="header" class="nocontent" disable-product-feedback project-icon="//www.gstatic.com/analytics-suite/header/suite/v2/ic_analytics.svg" project-support-url="https://developers.google.com/analytics/help" > <button> Send feedback </button> </devsite-feedback> <h1 class="devsite-page-title" tabindex="-1"> Get help </h1> <devsite-feature-tooltip ack-key="AckCollectionsBookmarkTooltipDismiss" analytics-category="Site-Wide Custom Events" analytics-action-show="Callout Profile displayed" analytics-action-close="Callout Profile dismissed" analytics-label="Create Collection Callout" class="devsite-page-bookmark-tooltip nocontent" dismiss-button="true" id="devsite-collections-dropdown" dismiss-button-text="Dismiss" close-button-text="Got it"> <devsite-bookmark></devsite-bookmark> <span slot="popout-heading"> Stay organized with collections </span> <span slot="popout-contents"> Save and categorize content based on your preferences. </span> </devsite-feature-tooltip> <div class="devsite-page-title-meta"><devsite-view-release-notes></devsite-view-release-notes></div> <devsite-toc class="devsite-nav" depth="2" devsite-toc-embedded > </devsite-toc> <devsite-recommendations-dropdown class="nocontent"></devsite-recommendations-dropdown> <div class="devsite-article-body clearfix "> <p>If you can't find the information you need in the documentation, or you have a specific problem that needs answers, choose the option that best describes your problem:</p> <ul> <li><a href="/analytics/support/security-and-privacy">Security and privacy concerns for your Google Account</a>.</li> <li><a href="/analytics/support/non-developers">Google Analytics frontend, configuring and installing Google Analytics</a>.</li> <li><a href="//support.google.com/analytics/answer/9311124">Configuring a tag on your website</a>.</li> <li><a href="/analytics/support/api-issues#developer_feature_requests">Submitting a feature request</a>.</li> <li><a href="/analytics/support/authentication">Authentication, OAuth, or Google Cloud</a>.</li> <li><a href="/analytics/support/api-issues">Errors or unexpected results from the Google Analytics APIs</a>.</li> </ul> <p>For information on known issues, check the <a href="//issuetracker.google.com/issues?q=componentid:187400">issue tracker</a> and <a href="//ads.google.com/status/publisher/">outage status</a>.</p> <p>Join our developer community in the <a href="//discord.com/invite/65mah7ZZsG">Google Analytics Discord group</a> for announcements.</p> <devsite-hats-survey class="nocontent" hats-id="xVc5nZna0LHkahqinNfT0Z2oSJDe" listnr-id="82128"></devsite-hats-survey> </div> <devsite-recommendations display="in-page" hidden yield> </devsite-recommendations> <devsite-thumb-rating position="footer"> </devsite-thumb-rating> <devsite-feedback position="footer" project-name="Google Analytics" product-id="69256" bucket="google-analytics-4" context="" version="t-devsite-webserver-20250306-r00-rc00.467516585578823715" data-label="Send Feedback Button" track-type="feedback" track-name="sendFeedbackLink" track-metadata-position="footer" class="nocontent" disable-product-feedback project-icon="//www.gstatic.com/analytics-suite/header/suite/v2/ic_analytics.svg" project-support-url="https://developers.google.com/analytics/help" > <button> Send feedback </button> </devsite-feedback> <devsite-recommendations id="recommendations-link" yield></devsite-recommendations> <div class="devsite-floating-action-buttons"> </div> </article> <devsite-content-footer class="nocontent"> <p>Except as otherwise noted, the content of this page is licensed under the <a href="https://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution 4.0 License</a>, and code samples are licensed under the <a href="https://www.apache.org/licenses/LICENSE-2.0">Apache 2.0 License</a>. For details, see the <a href="https://developers.google.com/site-policies">Google Developers Site Policies</a>. Java is a registered trademark of Oracle and/or its affiliates.</p> <p>Last updated 2024-10-09 UTC.</p> </devsite-content-footer> <devsite-notification > </devsite-notification> <div class="devsite-content-data"> <template class="devsite-thumb-rating-feedback"> <devsite-feedback position="thumb-rating" project-name="Google Analytics" product-id="69256" bucket="google-analytics-4" context="" version="t-devsite-webserver-20250306-r00-rc00.467516585578823715" data-label="Send Feedback Button" track-type="feedback" track-name="sendFeedbackLink" track-metadata-position="thumb-rating" class="nocontent" disable-product-feedback project-icon="//www.gstatic.com/analytics-suite/header/suite/v2/ic_analytics.svg" project-support-url="https://developers.google.com/analytics/help" > <button> Need to tell us more? </button> </devsite-feedback> </template> <template class="devsite-content-data-template"> [[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-09 UTC."],[[["This page provides support resources for Google Analytics, addressing security, frontend setup, tag configuration, feature requests, authentication, and API issues."],["For known issues and outages, users can refer to the provided issue tracker and status dashboard links."],["Developers can join the Google Analytics Discord group for announcements and community support."]]],["The core content outlines how to get help with Google Analytics. Users should select the option that matches their issue, which could be security/privacy, frontend configuration, tag setup, feature requests, authentication, or API errors. For known issues, users should refer to the issue tracker and outage status page. Additionally, users can join the Google Analytics Discord community for announcements.\n"]] </template> </div> </devsite-content> </main> <devsite-footer-promos class="devsite-footer"> <nav class="devsite-footer-promos nocontent" aria-label="Promotions"> <ul class="devsite-footer-promos-list"> <li class="devsite-footer-promo"> <a href="https://goo.gle/ga-newsletter" class="devsite-footer-promo-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Promo Link (index 1)" > <picture> <img class="devsite-footer-promo-icon" src="https://www.gstatic.com/images/branding/product/1x/email_64dp.png" loading="lazy" alt="Newsletter"> </picture> <span class="devsite-footer-promo-label"> Newsletter </span> </a> <div class="devsite-footer-promo-description">Sign up for Google Analytics developer newsletter</div> </li> <li class="devsite-footer-promo"> <a href="https://goo.gle/ga-discord" class="devsite-footer-promo-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Promo Link (index 2)" > <picture> <img class="devsite-footer-promo-icon" src="/static/analytics/images/logo-discord.svg" loading="lazy" alt="Discord"> </picture> <span class="devsite-footer-promo-label"> Discord </span> </a> <div class="devsite-footer-promo-description">Join Google Analytics Discord server</div> </li> <li class="devsite-footer-promo"> <a href="https://blog.google/products/marketingplatform/analytics" class="devsite-footer-promo-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Promo Link (index 3)" > <picture> <img class="devsite-footer-promo-icon" src="/static/analytics/images/logo-blog.svg" loading="lazy" alt="Blog"> </picture> <span class="devsite-footer-promo-label"> Blog </span> </a> <div class="devsite-footer-promo-description">Read the Google Analytics blog</div> </li> <li class="devsite-footer-promo"> <a href="https://github.com/googleanalytics/" class="devsite-footer-promo-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Promo Link (index 4)" > <picture> <img class="devsite-footer-promo-icon" src="/static/site-assets/logo-github.svg" loading="lazy" alt="GitHub"> </picture> <span class="devsite-footer-promo-label"> GitHub </span> </a> <div class="devsite-footer-promo-description">Try Google Analytics code samples</div> </li> <li class="devsite-footer-promo"> <a href="http://stackoverflow.com/questions/tagged/google-analytics" class="devsite-footer-promo-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Promo Link (index 5)" > <picture> <img class="devsite-footer-promo-icon" src="/static/site-assets/logo-stack-overflow.svg" loading="lazy" alt="Stack Overflow"> </picture> <span class="devsite-footer-promo-label"> Stack Overflow </span> </a> <div class="devsite-footer-promo-description">Ask questions using the google-analytics tag</div> </li> <li class="devsite-footer-promo"> <a href="https://www.youtube.com/user/googleanalytics" class="devsite-footer-promo-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Promo Link (index 6)" > <picture> <img class="devsite-footer-promo-icon" src="https://www.gstatic.com/images/icons/material/product/2x/youtube_64dp.png" loading="lazy" alt="Videos"> </picture> <span class="devsite-footer-promo-label"> Videos </span> </a> <div class="devsite-footer-promo-description">Watch Google Analytics videos on YouTube</div> </li> </ul> </nav> </devsite-footer-promos> <devsite-footer-linkboxes class="devsite-footer"> <nav class="devsite-footer-linkboxes nocontent" aria-label="Footer links"> <ul class="devsite-footer-linkboxes-list"> <li class="devsite-footer-linkbox "> <h3 class="devsite-footer-linkbox-heading no-link">Resources</h3> <ul class="devsite-footer-linkbox-list"> <li class="devsite-footer-linkbox-item"> <a href="https://support.google.com/analytics" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 1)" > Help center </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://developers.google.com/analytics" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 2)" > Developer site </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://support.google.com/analytics/answer/9164320" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 3)" > Release notes </a> </li> <li class="devsite-footer-linkbox-item"> <a href="/analytics/help" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 4)" > Get help </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://issuetracker.google.com/issues?q=componentid:187400" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 5)" > Report an issue </a> </li> </ul> </li> <li class="devsite-footer-linkbox "> <h3 class="devsite-footer-linkbox-heading no-link">Join a community</h3> <ul class="devsite-footer-linkbox-list"> <li class="devsite-footer-linkbox-item"> <a href="/analytics/community" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 1)" > Developer community & updates </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://support.google.com/analytics/community" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 2)" > Analytics community forum </a> </li> </ul> </li> <li class="devsite-footer-linkbox "> <h3 class="devsite-footer-linkbox-heading no-link">Product information</h3> <ul class="devsite-footer-linkbox-list"> <li class="devsite-footer-linkbox-item"> <a href="https://enterprisemarketingportal.google/auth/find-a-partner?certificationsFilters=Analytics" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 1)" > Partner portal </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://marketingplatform.google.com/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 2)" > Google Marketing Platform </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://www.google.com/analytics/terms/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 3)" > Terms of Service </a> </li> <li class="devsite-footer-linkbox-item"> <a href="/analytics/policy" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 4)" > Protocol / SDK Policy </a> </li> <li class="devsite-footer-linkbox-item"> <a href="/analytics/terms/branding-policy" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 5)" > Branding Policy </a> </li> </ul> </li> </ul> </nav> </devsite-footer-linkboxes> <devsite-footer-utility class="devsite-footer"> <div class="devsite-footer-utility nocontent"> <nav class="devsite-footer-sites" aria-label="Other Google Developers websites"> <a href="https://developers.google.com/" class="devsite-footer-sites-logo-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Google Developers Link"> <picture> <img class="devsite-footer-sites-logo" src="https://www.gstatic.com/devrel-devsite/prod/v718dd607f99926e9e0e7eb375d5f6155db0a99cab136ac991f232c506c338c80/developers/images/lockup-google-for-developers.svg" loading="lazy" alt="Google Developers"> </picture> </a> <ul class="devsite-footer-sites-list"> <li class="devsite-footer-sites-item"> <a href="//developer.android.com" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Android Link" > Android </a> </li> <li class="devsite-footer-sites-item"> <a href="//developer.chrome.com/home" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Chrome Link" > Chrome </a> </li> <li class="devsite-footer-sites-item"> <a href="//firebase.google.com" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Firebase Link" > Firebase </a> </li> <li class="devsite-footer-sites-item"> <a href="//cloud.google.com" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Google Cloud Platform Link" > Google Cloud Platform </a> </li> <li class="devsite-footer-sites-item"> <a 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