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Integrated Management System Policy Statement | Moniepoint MFB
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5.71461 14.3755C5.764 14.298 5.79675 14.2112 5.81082 14.1205L6.31082 11.3422H8.89749L8.43749 13.8746C8.41931 13.9634 8.41957 14.0551 8.43824 14.1438C8.45691 14.2326 8.49361 14.3166 8.54606 14.3907C8.59852 14.4648 8.66563 14.5274 8.74327 14.5746C8.8209 14.6219 8.90742 14.6528 8.99749 14.6655C9.08705 14.6868 9.18005 14.6893 9.27065 14.673C9.36124 14.6566 9.44746 14.6218 9.52387 14.5706C9.60028 14.5194 9.66522 14.4529 9.71461 14.3755C9.764 14.298 9.79675 14.2112 9.81082 14.1205L10.3108 11.3422H13.4242C13.601 11.3422 13.7705 11.2722 13.8956 11.1475C14.0206 11.0229 14.0908 10.8538 14.0908 10.6776C14.0908 10.5013 14.0206 10.3322 13.8956 10.2076C13.7705 10.0829 13.601 10.0129 13.4242 10.0129ZM6.55749 10.0129L7.04415 7.35428H9.62415L9.13749 10.0129H6.55749Z" fill="#092256"></path></g></svg></span><div><h6>USSD</h6><p>Dial *5573# for easy offline banking</p></div></a></li></ul></div></button><button>Company<svg size="17" color="#063059" width="16" height="17" viewBox="0 0 16 17" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M13.5306 7.03073L8.5306 12.0307C8.46092 12.1007 8.37813 12.1561 8.28696 12.194C8.1958 12.2318 8.09806 12.2513 7.99935 12.2513C7.90064 12.2513 7.8029 12.2318 7.71173 12.194C7.62057 12.1561 7.53778 12.1007 7.4681 12.0307L2.4681 7.03073C2.3272 6.88984 2.24805 6.69874 2.24805 6.49948C2.24805 6.30023 2.3272 6.10913 2.4681 5.96823C2.60899 5.82734 2.80009 5.74818 2.99935 5.74818C3.19861 5.74818 3.3897 5.82734 3.5306 5.96823L7.99997 10.4376L12.4693 5.96761C12.6102 5.82671 12.8013 5.74756 13.0006 5.74756C13.1999 5.74756 13.391 5.82671 13.5318 5.96761C13.6727 6.10851 13.7519 6.2996 13.7519 6.49886C13.7519 6.69812 13.6727 6.88921 13.5318 7.03011L13.5306 7.03073Z" fill="#063059"></path></svg><div class="header_subh__WK7tt hide"><ul><li><a class="" href="/culture"><span><svg width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_354_4" maskUnits="userSpaceOnUse" x="0" y="0" width="17" height="16"><path d="M16.1816 0H0.181641V16H16.1816V0Z" fill="#D9D9D9"></path></mask><g mask="url(#mask0_354_4)"><path d="M4.84861 12.0006V9.33399L1.53191 4.36728C1.37631 4.14508 1.36521 3.91728 1.49861 3.68398C1.63191 3.45058 1.83191 3.33398 2.09861 3.33398H8.93191C9.19861 3.33398 9.39861 3.45058 9.53191 3.68398C9.66521 3.91728 9.65411 4.14508 9.49861 4.36728L6.18191 9.33399V12.0006H6.84861C7.03741 12.0006 7.19582 12.0645 7.32362 12.1923C7.45132 12.3201 7.51521 12.4784 7.51521 12.6673C7.51521 12.8562 7.45132 13.0145 7.32362 13.1423C7.19582 13.2701 7.03741 13.334 6.84861 13.334H4.18191C3.99301 13.334 3.83471 13.2701 3.70691 13.1423C3.57911 13.0145 3.51521 12.8562 3.51521 12.6673C3.51521 12.4784 3.57911 12.3201 3.70691 12.1923C3.83471 12.0645 3.99301 12.0006 4.18191 12.0006H4.84861ZM4.11521 6.00058H6.91521L7.84861 4.66728H3.18191L4.11521 6.00058Z" fill="#092256"></path><path d="M10.8477 13.334C10.2922 13.334 9.81996 13.1395 9.43106 12.7506C9.04216 12.3618 8.84766 11.8895 8.84766 11.334C8.84766 10.7784 9.04216 10.3062 9.43106 9.91728C9.81996 9.52838 10.2922 9.33399 10.8477 9.33399C10.97 9.33399 11.0866 9.34228 11.1977 9.35898C11.3088 9.37558 11.4144 9.41178 11.5144 9.46728V4.00058C11.5144 3.81178 11.5783 3.65338 11.7061 3.52558C11.8338 3.39788 11.9922 3.33398 12.1811 3.33398H13.8477C14.1255 3.33398 14.3616 3.43118 14.5561 3.62558C14.7505 3.82008 14.8477 4.05618 14.8477 4.33398C14.8477 4.61178 14.7505 4.84788 14.5561 5.04228C14.3616 5.23678 14.1255 5.33398 13.8477 5.33398H12.8477V11.334C12.8477 11.8895 12.6533 12.3618 12.2644 12.7506C11.8755 13.1395 11.4033 13.334 10.8477 13.334Z" fill="#0357EE"></path></g></svg></span><div><h6>Culture</h6></div></a></li><li><a class="" href="/careers"><span><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_3359_15627" maskUnits="userSpaceOnUse" x="0" y="0" width="16" height="16"><rect width="16" height="16" fill="#D9D9D9"></rect></mask><g mask="url(#mask0_3359_15627)"><path d="M2.66683 14C2.30016 14 1.98627 13.8695 1.72516 13.6084C1.46405 13.3473 1.3335 13.0334 1.3335 12.6667V5.33337C1.3335 4.96671 1.46405 4.65282 1.72516 4.39171C1.98627 4.1306 2.30016 4.00004 2.66683 4.00004H5.3335V2.66671C5.3335 2.30004 5.46405 1.98615 5.72516 1.72504C5.98627 1.46393 6.30016 1.33337 6.66683 1.33337H9.3335C9.70016 1.33337 10.0141 1.46393 10.2752 1.72504C10.5363 1.98615 10.6668 2.30004 10.6668 2.66671V4.00004H13.3335C13.7002 4.00004 14.0141 4.1306 14.2752 4.39171C14.5363 4.65282 14.6668 4.96671 14.6668 5.33337V12.6667C14.6668 13.0334 14.5363 13.3473 14.2752 13.6084C14.0141 13.8695 13.7002 14 13.3335 14H2.66683ZM2.66683 12.6667H13.3335V5.33337H2.66683V12.6667ZM6.66683 4.00004H9.3335V2.66671H6.66683V4.00004Z" fill="#092256"></path><path d="M6.86693 10.2667L8.13359 9.00003L6.86693 7.73337C6.7447 7.61114 6.68359 7.45559 6.68359 7.2667C6.68359 7.07781 6.7447 6.92225 6.86693 6.80003C6.98915 6.67781 7.1447 6.6167 7.33359 6.6167C7.52248 6.6167 7.67804 6.67781 7.80026 6.80003L9.53359 8.53337C9.66693 8.6667 9.73359 8.82225 9.73359 9.00003C9.73359 9.17781 9.66693 9.33337 9.53359 9.4667L7.80026 11.2C7.67804 11.3223 7.52248 11.3834 7.33359 11.3834C7.1447 11.3834 6.98915 11.3223 6.86693 11.2C6.7447 11.0778 6.68359 10.9223 6.68359 10.7334C6.68359 10.5445 6.7447 10.3889 6.86693 10.2667Z" fill="#0357EE"></path></g></svg></span><div><h6>Careers</h6></div></a></li><li><a class="" href="/press"><span><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_3359_15662" maskUnits="userSpaceOnUse" x="0" y="0" width="16" height="16"><rect width="16" height="16" fill="#D9D9D9"></rect></mask><g mask="url(#mask0_3359_15662)"><path d="M2.66683 14C2.30016 14 1.98627 13.8694 1.72516 13.6083C1.46405 13.3472 1.3335 13.0333 1.3335 12.6667V5.33333C1.3335 5.14444 1.39738 4.98611 1.52516 4.85833C1.65294 4.73056 1.81127 4.66667 2.00016 4.66667C2.18905 4.66667 2.34738 4.73056 2.47516 4.85833C2.60294 4.98611 2.66683 5.14444 2.66683 5.33333V12.6667H12.0002C12.1891 12.6667 12.3474 12.7306 12.4752 12.8583C12.6029 12.9861 12.6668 13.1444 12.6668 13.3333C12.6668 13.5222 12.6029 13.6806 12.4752 13.8083C12.3474 13.9361 12.1891 14 12.0002 14H2.66683ZM5.3335 11.3333C4.96683 11.3333 4.65294 11.2028 4.39183 10.9417C4.13072 10.6806 4.00016 10.3667 4.00016 10V2.66667C4.00016 2.47778 4.06405 2.31944 4.19183 2.19167C4.31961 2.06389 4.47794 2 4.66683 2H14.6668C14.8557 2 15.0141 2.06389 15.1418 2.19167C15.2696 2.31944 15.3335 2.47778 15.3335 2.66667V10C15.3335 10.3667 15.2029 10.6806 14.9418 10.9417C14.6807 11.2028 14.3668 11.3333 14.0002 11.3333H5.3335ZM5.3335 10H14.0002V3.33333H5.3335V10Z" fill="#092256"></path><path d="M8.66699 7.99996H7.33366C7.14477 7.99996 6.98644 7.93607 6.85866 7.80829C6.73088 7.68052 6.66699 7.52218 6.66699 7.33329V5.33329C6.66699 5.1444 6.73088 4.98607 6.85866 4.85829C6.98644 4.73051 7.14477 4.66663 7.33366 4.66663H8.66699C8.85588 4.66663 9.01421 4.73051 9.14199 4.85829C9.26977 4.98607 9.33366 5.1444 9.33366 5.33329V7.33329C9.33366 7.52218 9.26977 7.68052 9.14199 7.80829C9.01421 7.93607 8.85588 7.99996 8.66699 7.99996Z" fill="#0357EE"></path><path d="M12.0003 7.99996H10.667C10.4781 7.99996 10.3198 7.93607 10.192 7.80829C10.0642 7.68052 10.0003 7.52218 10.0003 7.33329C10.0003 7.1444 10.0642 6.98607 10.192 6.85829C10.3198 6.73052 10.4781 6.66663 10.667 6.66663H12.0003C12.1892 6.66663 12.3475 6.73052 12.4753 6.85829C12.6031 6.98607 12.667 7.1444 12.667 7.33329C12.667 7.52218 12.6031 7.68052 12.4753 7.80829C12.3475 7.93607 12.1892 7.99996 12.0003 7.99996Z" fill="#0357EE"></path><path d="M12.0003 5.99996H10.667C10.4781 5.99996 10.3198 5.93607 10.192 5.80829C10.0642 5.68051 10.0003 5.52218 10.0003 5.33329C10.0003 5.1444 10.0642 4.98607 10.192 4.85829C10.3198 4.73051 10.4781 4.66663 10.667 4.66663H12.0003C12.1892 4.66663 12.3475 4.73051 12.4753 4.85829C12.6031 4.98607 12.667 5.1444 12.667 5.33329C12.667 5.52218 12.6031 5.68051 12.4753 5.80829C12.3475 5.93607 12.1892 5.99996 12.0003 5.99996Z" fill="#0357EE"></path></g></svg></span><div><h6>Press</h6></div></a></li></ul></div></button></div><div class="header_header-links__c5ONY"><a class="" href="/ng/about">About</a><a class="" href="/ng/contact">Contact</a><a class="" href="/blog">Blog</a></div></div><div class="header_header-right-btn__1AcN1"><a href="https://atm.moniepoint.com" target="_blank" rel="noopener noreferrer">Sign in<svg width="16" height="17" viewBox="0 0 16 17" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="mask0_2592_643" maskUnits="userSpaceOnUse" x="0" y="0" width="16" height="17"><rect y="0.5" width="16" height="16" fill="#D9D9D9"></rect></mask><g mask="url(#mask0_2592_643)"><path d="M10.2655 9.38349H3.23001C2.9846 9.38349 2.77602 9.29761 2.60428 9.12587C2.43255 8.95412 2.34668 8.74555 2.34668 8.50014C2.34668 8.25472 2.43255 8.04615 2.60428 7.8744C2.77602 7.70266 2.9846 7.61679 3.23001 7.61679H10.2655L7.36625 4.71754C7.18895 4.54024 7.10151 4.3313 7.10393 4.09072C7.10634 3.85013 7.1962 3.64119 7.3735 3.4639C7.5508 3.29771 7.75974 3.21341 8.00031 3.21099C8.24089 3.20857 8.44983 3.29602 8.62713 3.47332L13.0271 7.87332C13.1126 7.95883 13.1771 8.05617 13.2206 8.16535C13.2641 8.27453 13.2858 8.38612 13.2858 8.50014C13.2858 8.61415 13.2641 8.72574 13.2206 8.83492C13.1771 8.9441 13.1126 9.04144 13.0271 9.12695L8.61771 13.5364C8.44525 13.7088 8.23909 13.7951 7.99923 13.7951C7.75937 13.7951 7.5508 13.7088 7.3735 13.5364C7.1962 13.3591 7.10755 13.1489 7.10755 12.9059C7.10755 12.6629 7.1962 12.4528 7.3735 12.2755L10.2655 9.38349Z" fill="#092256"></path></g></svg></a><div role="button" class="header_header-lang__Ri_fs"><img width="24" height="24" src="/flags/gb.svg" alt="Global"><svg size="17" color="#063059" width="16" height="17" viewBox="0 0 16 17" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M13.5306 7.03073L8.5306 12.0307C8.46092 12.1007 8.37813 12.1561 8.28696 12.194C8.1958 12.2318 8.09806 12.2513 7.99935 12.2513C7.90064 12.2513 7.8029 12.2318 7.71173 12.194C7.62057 12.1561 7.53778 12.1007 7.4681 12.0307L2.4681 7.03073C2.3272 6.88984 2.24805 6.69874 2.24805 6.49948C2.24805 6.30023 2.3272 6.10913 2.4681 5.96823C2.60899 5.82734 2.80009 5.74818 2.99935 5.74818C3.19861 5.74818 3.3897 5.82734 3.5306 5.96823L7.99997 10.4376L12.4693 5.96761C12.6102 5.82671 12.8013 5.74756 13.0006 5.74756C13.1999 5.74756 13.391 5.82671 13.5318 5.96761C13.6727 6.10851 13.7519 6.2996 13.7519 6.49886C13.7519 6.69812 13.6727 6.88921 13.5318 7.03011L13.5306 7.03073Z" fill="#063059"></path></svg></div></div></div></div></header><div class="Layout_child___OWx6"><div class="policy_policy__PGix6"><header class="policy_policy-header__trUHy"><h1>Integrated Management System Policy Statement</h1></header><div class="policy_policy-content__2h5b6"><div><div class="ims-list-outer"><p class="ims-list-copy top">Moniepoint MFB. is committed to maintaining and improving information security and business continuity processes by adopting an integrated management system. This provides a framework for integration of the ISO 27001:2022, ISO 20000:2018 and ISO 22301:2019 standards. </p><p class="ims-list-copy">The company defines our core values for Integrated Management System as follows:</p><ul class="ims-list inner"><li>To ensure uninterrupted availability of all key business resources required to support essential (or critical) business activities.</li><li>To reduce the number of information security, Quality, Service management and business continuity high priority risks on Moniepoint MFB.'s risk register.</li><li>To ensure that all persons employed by us are competent to carry out the specific work tasks by providing all necessary information, instruction, training and supervision.</li><li>To provide for an orderly and expedited recovery/continuity of critical business processes after a disruptive incident.</li><li>To reduce or avoid information security breaches and related loss. </li><li>To Ensure Compliance with Moniepoint MFB. Contractual, Regulatory, and Legal requirements and reduce information security related regulatory sanctions/penalties. </li><li>To ensure Information collected, held, and used by the organization is appropriately protected and available in line with business requirements.</li><li>To improve information security culture and consciousness in the organization.</li><li>To provide training in information security, Service, Quality and Business continuity for key resources</li><li>Create awareness to all staff on the needs and responsibilities of Service, Quality, Information Security & Business Continuity Management System</li><li>To ensure that the Confidentiality, Integrity and Availability of information is maintained throughout business functions and processes </li><li>To ensure information is only accessible to authorized persons from within or outside the company and minimize damage by preventing and reducing the impact of security incidents</li><li>To optimize our business processes to always strive for zero defect and no waste attitude</li><li>To ensure customer satisfaction</li><li>To ensure that all employees are made aware of their individual obligations in respect of Service Delivery.</li><li>To ensure continual improvement of our Service, Quality, Information Security & Business Continuity Management. System.</li></ul><p></p><p class="ims-list-copy">The Integrated Management System policy, objectives and targets will be reviewed annually (or sooner if necessary) by Top Management. This policy statement is communicated to all employees and persons working for or on behalf of the company and will be made available to the public, stakeholders, and any other interested parties on request.</p></div></div></div></div></div><footer class="footer_footer__Jdukm"><div class="footer_footer-container__t_LKj"><a href="/ng/business"><img draggable="false" alt="moniepoint" loading="lazy" width="143" height="34" decoding="async" data-nimg="1" class="Image_img__GXm1C" style="color:transparent;--width:143;--height:34" src="/logo-mfb-white.png"></a><div class="footer_footer-top__ZmVjK"><div><div><div class="footer_footer-top-left-t-div__2Fv6O"><p>Moniepoint Microfinance Bank Limited is authorised and regulated by the Central Bank of Nigeria to offer banking services. Deposits are insured by the Nigerian Deposit Insurance Corporation (NDIC).</p></div><div class="footer_footer-top-left-t-ft__8xhIb"><a href="https://moniepoint.sng.link/Dcbc3/df2f?_smtype=3" target="_blank" rel="noreferrer"><img width="40" height="40" src="/apple.svg" alt=""><div><p>Get it on</p><span>App Store</span></div></a><a href="https://moniepoint.sng.link/Dcbc3/df2f?_smtype=3" target="_blank" rel="noreferrer"><img width="40" height="40" src="/playstore.svg" alt=""><div><p>Get it on</p><span>Google Play</span></div></a></div></div></div><div class="footer_footer-top-right--main__0pZxk footer_footer-top-right__vQJXr"><dl><dt>For Business</dt><dd><a href="/ng/business/business-account">Business Account</a></dd><dd><a href="/ng/business/point-of-sale-terminal">Point of Sale Terminal</a></dd><dd><a href="/ng/business/working-capital-loans">Loan</a></dd><dd><a href="/ng/business/expense-card">Expense Card</a></dd></dl><dl><dt>For Personal</dt><dd><a 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