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<!DOCTYPE html> <html lang="en"> <head> <script src="//ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js"></script> <meta charset="UTF-8" /> <title>VaultPress | Help</title> <link rel="profile" href="https://gmpg.org/xfn/11" /> <link rel="stylesheet" type="text/css" media="all" href="https://s2.wp.com/wp-content/themes/a8c/vaultpresshelp/style.css?version=2" /> <link rel="pingback" href="https://help.vaultpress.com/xmlrpc.php" /> <style type="text/css"> @font-face { font-family: 'Automatticons'; src: url('https://s2.wp.com/wp-content/themes/a8c/vaultpresshelp/fonts/automatticons-regular-webfont.eot'); src: url('https://s2.wp.com/wp-content/themes/a8c/vaultpresshelp/fonts/automatticons-regular-webfont.eot?#iefix') format('embedded-opentype'), url('https://s2.wp.com/wp-content/themes/a8c/vaultpresshelp/fonts/automatticons-regular-webfont.woff') format('woff'), url('https://s2.wp.com/wp-content/themes/a8c/vaultpresshelp/fonts/automatticons-regular-webfont.ttf') format('truetype'), url('https://s2.wp.com/wp-content/themes/a8c/vaultpresshelp/fonts/automatticons-regular-webfont.svg#automatticonsregular') format('svg'); 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fill="#000"/> </svg> </div> <h3>Meet the next generation of backups</h3> <p>VaultPress is now Jetpack VaultPress Backup.</p> <a href="https://cloud.jetpack.com/pricing?source=vaultpress.com" class="button" id="jetpack-upgrade-banner">Explore now</a> </div> </div> <nav> <ul class="main-nav"> <li><a id="vp-logo" href="https://vaultpress.com/">V</a></li> <li><a href="https://vaultpress.com/what-theyre-saying/">Testimonials</a></li> <li class="current"><a title="Get help with VaultPress." href="https://help.vaultpress.com/">Help</a></li> </ul> <ul class="user-nav"> <li id="wpcc-sign-in"> <span class="wpcom" id="a8c-service-toggle">WordPress.com</span> <a href="https://vaultpress.com/login/" class="button header_sign-in">Sign In</a> </li> </ul> </nav> </div> <div id="wrapper" class="hfeed"> <div id="main"> <div id="container"> <div id="content" role="main"> <div class="banner"> <h1>Help!</h1> <p>A collection of how-tos and answers to common questions.</p> </div> <div class="col"><h3>Getting Started</h3> <div class="textwidget"><ul> <li class="page_item page-item-777"> <a href="https://help.vaultpress.com/get-to-know/">Get to know VaultPress</a> <li class="page_item page-item-781"> <a href="https://help.vaultpress.com/install-vaultpress/">Install the VaultPress plugin</a> </li> <li> <a href="https://help.vaultpress.com/multisite/">VaultPress + WordPress Multisite</a> </li> <li> <a href="https://help.vaultpress.com/backups/">About our backups</a> </li> <li> <a href="https://help.vaultpress.com/users-and-notifications/">Managing users and email notifications</a> </li> </li> <li class="page_item page-item-777"> <a href="https://help.vaultpress.com/reusing-a-registration-key/">Reusing a registration key</a> </li> </ul></div> </div> <div class="col"><h3>Using VaultPress</h3> <div class="textwidget"><ul> <li class="page_item page-item-771"> <a href="https://help.vaultpress.com/one-click-restore/">Perform a one-click restore</a> </li> <li> <a href="https://help.vaultpress.com/manual-restore/">Manually restore your site</a> </li> <li> <a href="https://help.vaultpress.com/restore-to-a-new-site/">Restore from backup to another site</a> </li> <li> <a href="https://help.vaultpress.com/migrate-to-a-new-host/">Migrate your site to a new host</a> </li> <li> <a href="https://help.vaultpress.com/connection-issues/">Troubleshooting connection issues</a> </li> <li> <a href="https://help.vaultpress.com/security-threats/">Fixing security threats</a> </li> <li> <a href="https://help.vaultpress.com/securing-your-site-after-a-hack/">Securing your site after a hack</a> </li> <li> <a href="https://help.vaultpress.com/restore-tips-troubleshooting-steps/">Restore Tips & troubleshooting steps</a> </li> <li> <a href="https://help.vaultpress.com/restore-pre-flight-checks/">Restore pre-flight checks</a> </li> </ul></div> </div> <div class="col"> <div class="textwidget"><h3><a href="https://help.vaultpress.com/faq/">Frequently Asked Questions</a></h3></div> </div> <div class="search-help"> <form action="" id="cse-search-box" method="get" role="search"> <div> <label for="s" class="screen-reader-text">Search for:</label> <input type="text" size="31" id="s" name="s" value="" placeholder="Search VaultPress help" size="31" style="background: none repeat scroll 0% 0% rgb(255, 255, 255);"> <input type="submit" value="Go" id="searchsubmit"> </div> </form> </div> <div class="contact"> <a class="button" href="https://vaultpress.com/contact/">Contact VaultPress</a> <h3><strong>Have a question?</strong> Ask a Safekeeper.</h3> <p>We’re here to answer any questions you may have about VaultPress or your site.</p> </div> </div> </div> </div> </div> <div id="footer"> <div class="primary"> <ul id="vp-primary-footer"> <li><a href="https://vaultpress.com/" title="An introduction to VaultPress.">Home</a></li> <li><a href="https://vaultpress.com/what-theyre-saying/" title="See what people are saying about VaultPress.">Testimonials</a></li> <li class="current"><a href="/" title="Get help with VaultPress.">Help</a></li> </ul> <div id="a8c-attribution"> <span>An <a href="https://automattic.com/">Automattic</a> Team</span> </div> </div> <div class="secondary"> <ul id="vp-secondary-footer"> <li><a href="/faq/" title="Answers to some common questions.">FAQ</a></li> <li><a href="https://automattic.com/privacy/">Privacy</a></li> <li><a href="https://vaultpress.com/contact/" title="Contact the VaultPress Safekeepers.">Contact Us</a></li> <li><a href="https://twitter.com/vaultpress/">Tweet Us</a></li> <li><a href="https://facebook.com/vaultpress">Like Us</a></li> <li> <form action="" id="cse-search-box" class="footer-search"> <div>  <label for="s" class="screen-reader-text">Search for:</label> <input type="text" size="31" id="s" name="s" value="" placeholder="Search..." size="31" style="background: none repeat scroll 0% 0% rgb(255, 255, 255);"> <input type="submit" value="Go" id="searchsubmit"> 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