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Serving Vermont's Consumers and Small Businesses | Office of the Vermont Attorney General
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Find answers here!</span> </a> </li> <li class="usa-sidenav__item"> <a href="/cap/scam-prevention-through-awareness-and-education" > <span>Scam Prevention Through Awareness and Education</span> </a> </li> <li class="usa-sidenav__item"> <a href="https://ago.vermont.gov/StopScamsVT" > <span>Stopping Scams Together</span> </a> </li> <li class="usa-sidenav__item"> <a href="/cap/recover-scams" > <span>Recover from Scams</span> </a> </li> <li class="usa-sidenav__item"> <a href="https://blog.uvm.edu/cap/" > <span>Connecting Vermonters to Consumer and Business Information</span> </a> </li> <li class="usa-sidenav__item"> <a href="/cap/cap-small-business-help" > <span>CAP Small Business Help</span> </a> </li> <li class="usa-sidenav__item"> <a href="/home-improvements" > <span>Home Repair Basics</span> </a> </li> <li class="usa-sidenav__item"> <a href="/cap/home-and-land-improvement-fraud-registry" > <span>Home and Land Improvement Fraud Registry</span> </a> </li> <li class="usa-sidenav__item last"> <a href="/cap/towing-practices-vermont" > <span>Towing Practices in Vermont</span> </a> </li> </ul> </li> <li class="usa-sidenav__item"> <a href="/contracts" > <span>Contracts</span> </a> </li> <li class="usa-sidenav__item"> <a href="/attorney-generals-office-divisions-and-units" > <span>Divisions and Units</span> </a> </li> <li class="usa-sidenav__item"> <a href="https://vt.accessgov.com/onlinepayment/Forms/Page/onlinepayment/ago-op" > <span>Make a payment</span> </a> </li> <li class="usa-sidenav__item"> <a href="/policies" > <span>Policies</span> </a> </li> <li class="usa-sidenav__item"> <a href="/blog/category/press-releases" > <span>Press Releases</span> </a> </li> <li class="usa-sidenav__item"> <a href="/public-records-requests" > <span>Public Records Requests</span> </a> </li> <li class="usa-sidenav__item"> <a href="/reports" > <span>Reports</span> </a> </li> <li class="usa-sidenav__item"> <a href="/categories/security-breach-notices" > <span>Security Breach Notices</span> </a> </li> <li class="usa-sidenav__item last"> <a href="/contact" > <span>Contact</span> </a> </li> </ul> </div> </div> <div class="usa-layout-docs__main padding-bottom-2 tablet:padding-bottom-0 desktop:grid-col-6"> <h1 class="margin-0"> <span property="schema:name">Serving Vermont's Consumers and Small Businesses</span> </h1> <div id="block-agency-template-content" class="block block-system block-system-main-block"> <article data-history-node-id="806" about="/cap" typeof="schema:WebPage"> <span property="schema:name" content="Serving Vermont's Consumers and Small Businesses" class="hidden"></span> <div> <div property="schema:text" class="usa-prose field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2><img alt="Consumer Assistance Program, Your free and local Vermont resource for consumer help and scam prevention" data-entity-type="file" data-entity-uuid="a8ee3be8-4090-49ca-b054-7ca78792a608" height="auto" src="/sites/ago/files/inline-images/CAP-AGO%20Homepage%20Banner%202024-2_0.png" width="100%">Call us at <a href="tel:8006492424">800-649-2424</a> or e-mail <a href="mailto:AGO.CAP@vermont.gov">AGO.CAP@vermont.gov</a></h2> <h3>For four decades, the Vermont Attorney General and UVM have worked together to help Vermont consumers and businesses. CAP can help address consumer concerns before, during, and after problems arise. We provide consumer and consumer business education, a complaint mediation service, and will connect you with resources. Learn more in our <a href="/sites/ago/files/2025-03/2024%20CAP%20Annual%20Report.pdf">2024 CAP Annual Report.pdf</a>.</h3> </div> </div> </article> </div> <div class="usa-region grid-row grid-gap region__three-column-content-bottom"> <div id="block-capconsumercomplaintsandinformation" class="block block-block-content block-block-contentac64cca3-77e3-4b4c-9ba4-bc1c73eadb8d clearfix widget tablet:grid-col-4 widget--image"> <a class="widget__inner text-center text-black text-bold display-flex flex-column flex-justify-start height-full border-2px border-transparent radius-md margin-neg-2px" href="/cap/get-help-consumer-complaint" aria-describedby="headline-294042681"> <div class="widget__inner_top"> <div class="field field--name-field-widget-image-3 field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/ago/files/styles/500_x_250/public/wp-content/uploads/2018/07/Lauren_2.jpeg?itok=ZJ2cpKup" width="500" height="250" alt="Woman smiling with a headset on" typeof="foaf:Image" /> </div> </div> <div class="widget__inner_bottom padding-1"> <div id="headline-294042681" class="widget__headline text-uppercase margin-bottom-05"> <div class="field field--name-field-widget-headline-3 field--type-string field--label-hidden field__item">File a Consumer Complaint</div> </div> </div> </a> </div> <div id="block-capscampreventionandawareness" class="block block-block-content block-block-content376529ff-1c91-4db3-bbe7-34c572b35071 clearfix widget tablet:grid-col-4 widget--image"> <a class="widget__inner text-center text-black text-bold display-flex flex-column flex-justify-start height-full border-2px border-transparent radius-md margin-neg-2px" href="/cap/scam-prevention-through-awareness-and-education" aria-describedby="headline-1163929991"> <div class="widget__inner_top"> <div class="field field--name-field-widget-image-3 field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/ago/files/styles/500_x_250/public/wp-content/uploads/2018/07/consumer-information-and-resources.png?itok=r7UXokuS" width="500" height="250" alt="Scams" typeof="foaf:Image" /> </div> </div> <div class="widget__inner_bottom padding-1"> <div id="headline-1163929991" class="widget__headline text-uppercase margin-bottom-05"> <div class="field field--name-field-widget-headline-3 field--type-string field--label-hidden field__item">SCAM PREVENTION AND AWARENESS</div> </div> </div> </a> </div> <div id="block-capsmallbusinessinformationandresources" class="block block-block-content block-block-content8a382969-58ee-4ec4-b7fe-5fb98562a98b clearfix widget tablet:grid-col-4 widget--image"> <a class="widget__inner text-center text-black text-bold display-flex flex-column flex-justify-start height-full border-2px border-transparent radius-md margin-neg-2px" href="/cap/cap-small-business-help" aria-describedby="headline-1867083662"> <div class="widget__inner_top"> <div class="field field--name-field-widget-image-3 field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/ago/files/styles/500_x_250/public/wp-content/uploads/2018/06/36633432164_b7bfa585a3_k.jpg?itok=ers2ki9U" width="500" height="250" alt="Small Businesses - Get help and learn more 1" typeof="foaf:Image" /> </div> </div> <div class="widget__inner_bottom padding-1"> <div id="headline-1867083662" class="widget__headline text-uppercase margin-bottom-05"> <div class="field field--name-field-widget-headline-3 field--type-string field--label-hidden field__item">SMALL BUSINESS – INFORMATION AND RESOURCES</div> </div> </div> </a> </div> </div> <div class="usa-region"> <div class="views-element-container sidenav-list bg-base-lightest border-top-105 border-primary radius-top-md padding-x-2 padding-bottom-2 margin-bottom-1 tablet:margin-bottom-4 block block-views block-views-blocknews-block-2" id="block-views-block-news-block-2"> <h2 class="padding-bottom-2 border-bottom-1px border-base-lighter">Consumer Information and News</h2> <div><div class="news js-view-dom-id-16bafc14a286a1149aafad49c2a913a59a9bc1637c2fde1d7735c60237bbb18f"> <h3>March 26, 2025</h3> <div class="views-row"><div class="views-field views-field-nothing"><span class="field-content"><div class="news-grid-block"> <div class="news-grid-title"> <a href=""><a href="/blog/2025/03/26/settlement-update-consumers-check-eligibility-compensation-inflated-generic-drug-prices" hreflang="en">Settlement Update: Consumers To Check Eligibility for Compensation for Inflated Generic Drug Prices</a></a> </div> </div></span></div></div> <div class="views-row"><div class="views-field views-field-nothing"><span class="field-content"><div class="news-grid-block"> <div class="news-grid-title"> <a href=""><a href="/blog/2025/03/26/consumer-alert-protect-your-data-23andme-bankruptcy" hreflang="en">Consumer Alert: Protect Your Data from the 23andMe Bankruptcy</a></a> </div> </div></span></div></div> <h3>March 3, 2025</h3> <div class="views-row"><div class="views-field views-field-nothing"><span class="field-content"><div class="news-grid-block"> <div class="news-grid-title"> <a href=""><a href="/blog/2025/03/03/attorney-general-clark-releases-top-ten-consumer-complaints-2024-consumer-protection-week" hreflang="en">Attorney General Clark Releases Top Ten Consumer Complaints of 2024 This Consumer Protection Week</a></a> </div> </div></span></div></div> <div class="more-link"><a href="/blog/category/consumer-information">More Consumer Information</a></div> </div> </div> </div> <div id="block-capbottombuttons" class="block block-block-content block-block-contentbba4fab4-ee80-460c-a731-71e2c7a414a3"> <div class="usa-prose field field--name-body field--type-text-with-summary field--label-hidden field__item"><p class="text-align-center usa-button"><a href="/cap/get-help-consumer-complaint" target="_blank">Consumer Complaint Help</a></p> <p class="text-align-center usa-button"><a 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