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<div id="block-block-123--2" class="block block-block"> <div class="content"> <p><a href="https://abilitynet.org.uk/how-contact-us"><img alt="Icon of speech bubbles" src="https://abilitynet.org.uk/sites/abilitynet.org.uk/files/admin/speak-to-us.png" style="width: 416px; height: 414px;" /><span>Contact us</span></a></p> </div> </div>  </div> </div> </li> </ul> </nav> <main aria-label="Main content"> <div id="main-content" class="main-container"> <div class="abilitynet-page-constructor"><div class="breadcrumbs"><div class="container">     <div class="region region-highlighted">     <div id="block-easy-breadcrumb-easy-breadcrumb" class="block block-easy-breadcrumb"> <div class="content">    <nav aria-label="breadcrumb" itemscope class="easy-breadcrumb" itemtype="http://data-vocabulary.org/Breadcrumb"> <ol style="list-style-type: none;display: flex;align-items: center;margin-bottom: 0;"> <li><span itemprop="title"><a href="/" class="easy-breadcrumb_segment easy-breadcrumb_segment-front">Home</a></span></li> <span class="easy-breadcrumb_segment-separator">></span> <li><span itemprop="title"><a href="/free-tech-support-and-info" class="easy-breadcrumb_segment easy-breadcrumb_segment-title">Free Tech Support & Information</a></span></li> </ol> </nav>  </div> </div>  </div>  </div></div><section> <div class="simple-content-section container " style="background-color: "> <div class="container-fluid flex-section grid_100"> <div class="content"> <h1>Free tech support & information for disabled and older people</h1><p>AbilityNet is a UK-based charity with a global reach - our vision is a digital world accessible to all.</p><p>We’ve been helping older people and disabled people of any age with their technology for 25 years. Could we help you or someone you know?</p><h2>How to get free help from our tech volunteers</h2><p><img alt="An AbilityNet ITCanHelp volunteer with a client" src="/sites/abilitynet.org.uk/files/admin/IT-Can-Help-Web.jpg" style="border-width: 0px; border-style: solid; width: 300px; height: 235px; margin-left: 12px; margin-right: 12px; float: right;" />We have a network of more than 450 friendly tech volunteers who can help you or someone you are supporting. They can come to your home, or help you on the phone.</p><p>Volunteers are all DBS-checked and are happy to deal with any tech problems you may be having, large or small.</p><p>To request help from our tech volunteers:</p><ul><li>call us on 0300 180 0028 during UK office hours,</li><li>email us at <a href="mailto:enquiries@abilitynet.org.uk?subject=Request%20technology%20help%20from%20AbilityNet">enquiries@abilitynet.org.uk</a>, or</li><li><a href="http://abilitynet.org.uk/at-home/request-free-it-support-home">fill in the home visit request form</a></li></ul><p><a class="inline-styles-button" href="http://abilitynet.org.uk/at-home/request-free-it-support-home" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Request a home visit</a></p><p> </p><h2>More information about our volunteers</h2><p><a href="http://abilitynet.org.uk/free-tech-support-and-info/about-our-support">Find out more about what our Volunteers do </a>and how they help people access the digital world every day.</p><h2>Call our helpline now</h2><p>If you are older or disabled, or if you support someone that is, you can call our helpline for independent advice from a technology expert.</p><ul><li>Call our friendly team on 0300 180 0028 - you can call between 9am and 5pm, Monday to Friday (UK time)</li><li>You can also call us to request free tech support at home from one of our friendly, expert Tech Volunteers</li><li><strong>Please note: </strong>calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls</li></ul><h2>Free BT Digital Skills support sessions</h2><p><img alt="AbilityNet, in partnership with BT Group logo" src="/sites/abilitynet.org.uk/files/admin/AbilityNet%20In%20partnership%20with%20BT%20Group_RGB_v2.png" style="border-width: 0px; border-style: solid; width: 500px; height: 100px; float: right; margin: 0px;" />If you're over 65 years of age and looking to build your digital skills, we offer free digital skills sessions in areas in and around London, Birmingham, Glasgow, Edinburgh, the East Coast of Scotland, Newcastle, Cardiff and surrounding areas. </p><p>Trainers can build something bespoke for your group or for an individual and run sessions including:</p><ul><li>Getting to know your Smartphone or Tablet</li><li>Staying Safer Online</li><li>Getting started with Email</li><li>Using Social Media, e.g. Facebook</li><li>Online entertainment, e.g. watching TV online</li><li>How to access Public Services e.g. Gov.UK</li><li>How to make a video call</li><li>How to manage your health online</li><li>How to bank online</li></ul><p><a class="inline-styles-button" href="https://abilitynet.org.uk/btdigitalskills" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Book a free session</a></p><p> </p><h2>Do you have or care for someone with Parkinson's?</h2><p>AbilityNet is working with Parkinson’s UK to help people with Parkinson’s learn how to get online and use digital devices.</p><p><a class="inline-styles-button" href="https://abilitynet.org.uk/do-you-have-parkinsons-and-need-help-get-online-or-digital-devices" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Get tech support with Parkinson's</a></p><h2><a id="free-resources" name="free-resources"></a>Use our range of free, trusted information</h2><p>Our free information resources provide expert information about disability and technology.</p><h3><strong>News and blogs</strong></h3><ul><li><a href="https://abilitynet.org.uk/news-blogs">Read the latest accessibility, disability and technology news we share</a></li><li>We share information about digital technology and how it can help older people and disabled people of any age</li><li>Also the latest accessibility news and details of our business and charitable activities</li><li><a href="https://abilitynet.org.uk/sign-up-for-our-newsletter">Sign up for our newsletter</a> to stay up-to-date</li></ul><h3><strong>Webinars</strong></h3><ul><li><a href="webinars">Sign up to free webinars from industry experts on a range of topics relevant to disabled people</a></li><li>Our library of recordings is free to access and contains useful information for disabled people, their colleagues, families and friends, plus the professionals who support them</li></ul><h3><strong>Factsheets</strong> </h3><ul><li><a href="http://abilitynet.org.uk/free-resources/abilitynet-factsheets">Download a range of free factsheets</a> that provide advice and information about how technology can help people with a range of conditions and impairments</li></ul><h3>Digital Accessibility Resources</h3><ul><li>Access a list of useful <a href="https://abilitynet.org.uk/accessibility-services/useful-resources">Digital Accessibility Resources</a> from AbilityNet and elsewhere</li><li>This includes information for professionals to help understanding of accessibility standards, building the business case for accessibility, working with accessibility champions and much more</li></ul><h3><strong>My Computer My Way</strong></h3><ul><li><a href="http://mcmw.abilitynet.org.uk/">Help make your device easier to use</a> using our simple 'how to' guides</li><li>Access <a href="http://mycomputermyway.com">My Computer My Way for step-by-step instructions</a> on how to adapt your phone, computer or tablet to meet your needs, covering everything from increasing the size of your mouse pointer to getting your device to read aloud any text on the screen</li></ul><h3>Free disabilities sessions</h3><p>Choose from our set of seven free sessions about different disabilities. We can deliver any of our informative, interactive sessions to your charity, or to educate your community group about disability and technology.</p><p><a class="inline-styles-button" href="https://abilitynet.org.uk/book-your-free-sessions-about-disabilities" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Book your free session</a></p><p> </p><h2>Become an AbilityNet volunteer</h2><p>We need volunteers across the whole of the UK and Northern Ireland, so please get in contact with us if you'd like to help:</p><p><a href="https://abilitynet.org.uk/free-tech-support-and-info/join-our-volunteers">Click this link to get to the form on our website to join our volunteers</a></p><h2>Want more help?</h2><ul><li><a href="/contact-us">Contact us if you are looking for more help</a></li></ul><p> </p><p> </p> </div> </div> </div> </section></div> </div> </main> <footer id="abilityFooter"> <div id="footerTop"> <div class="container flex-section flex-start"> <div class="back-to-top-container"> <button aria-label="Back to top">Back to top</button> </div> <div class="col-three"> <img class="footer-logo" src="https://abilitynet.org.uk/sites/abilitynet.org.uk/themes/abilitynet/logo.png" alt="AbilityNet" /> </div> <div class="col-three"> <div class="footer-contact">     <div class="region region-footer-contact">     <div id="block-block-113" class="block block-block"> <div class="content"> <h2>Call our helpline</h2><p><a href="tel:+443001800028">0300 180 0028</a></p><p>UK office hours, Monday - Friday, calls are free from most UK telephone and mobile operators</p> </div> </div>  </div>  </div> </div> <div class="col-three"> <div class="footer-links">     <div class="region region-footer-links">     <div id="block-menu-menu-footer-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info" title="">Free Technology Support</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/accessibility-services" title="">Digital Accessibility Services</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/workplace" title="">Workplace Services</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info#free-resources" title="">Resources and Insights</a></li> </ul> </div> </div>  </div>  </div> </div> </div> </div> <div id="footerBottom"> <div class="container"> <div class="footer-bottom-links">     <div class="region region-footer-bottom-links">     <div id="block-menu-menu-footer-bottom-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/accessibility-statement" title="">Accessibility Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/legal-statement" title="">Legal Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/abilitynet-privacy-policy" title="">Privacy Policy</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/sitemap" title="">Site Map</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/user" title="">User Login</a></li> </ul> </div> </div>  </div>  </div> </div> <div class="container"> <div class="footer-info">     <div class="region region-footer-info">     <div id="block-block-114" class="block block-block"> <div class="content"> <p>©AbilityNet 2024. 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