About our Tech Volunteer Support

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/><span>Contact us</span></a></p> </div> </div>  </div> </div> </li> </ul> </nav> <main aria-label="Main content"> <div id="main-content" class="main-container"> <div class="breadcrumbs"><div class="container">     <div class="region region-highlighted">     <div id="block-easy-breadcrumb-easy-breadcrumb" class="block block-easy-breadcrumb"> <div class="content">    <nav aria-label="breadcrumb" itemscope class="easy-breadcrumb" itemtype="http://data-vocabulary.org/Breadcrumb"> <ol style="list-style-type: none;display: flex;align-items: center;margin-bottom: 0;"> <li><span itemprop="title"><a href="/" class="easy-breadcrumb_segment easy-breadcrumb_segment-front">Home</a></span></li> <span class="easy-breadcrumb_segment-separator">></span> <li><span itemprop="title"><a href="/free-tech-support-and-info" class="easy-breadcrumb_segment easy-breadcrumb_segment-1">Free Tech Support & Information</a></span></li> <span class="easy-breadcrumb_segment-separator">></span> <li><span 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A Tech Volunteer provides free tech support to an older person in his home." src="/sites/abilitynet.org.uk/files/admin/Jim%20and%20Malcolm%20at%20work.jpg" style="margin-left: 30px; margin-right: 30px; width: 375px; height: 250px; float: right;" />AbilityNet has a UK-wide network of Tech Volunteers who offer free technology support to older people and disabled people. You may need help to set up a new device, connect to the internet, have a problem with a computer virus or require support to connect to family and friends online.</p><p>Our friendly volunteers are DBS checked and can assist you by phone, over the internet or at home. They offer one to one support tailored to you, at your pace.</p><p>Volunteers are able to help with most computer systems, laptops, tablets, smartphones and other smart devices such as Smart TVs, Alexa speakers and Google Home devices.</p><div class="special-container" style="background:#f3f3f2;border-left:10px solid #ffcc00;padding:20px 30px;">To request our support:</div><div class="special-container" style="background:#f3f3f2;border-left:10px solid #ffcc00;padding:20px 30px;">Use the <a href="https://abilitynet.org.uk/at-home/request-free-it-support-home#home-visit-request">Volunteer Support Request</a> form on our website</div><div class="special-container" style="background:#f3f3f2;border-left:10px solid #ffcc00;padding:20px 30px;">Call our helpline on<strong> 0300 180 0028</strong></div><div class="special-container" style="background:#f3f3f2;border-left:10px solid #ffcc00;padding:20px 30px;">Send an email to <a href="mailto:enquiries@abilitynet.org.uk">enquiries@abilitynet.org.uk</a></div><div class="special-container" style="background:#f3f3f2;border-left:10px solid #ffcc00;padding:20px 30px;"><strong>Please note:</strong> calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls</div><h2>How our volunteers can help</h2><p>Our tech volunteers can help you get to grips with technology in all sorts of ways, including:</p><ul><li>Choosing equipment to meet your particular needs; with suggestions on hardware, software and assistive technology</li><li>Helping install and set up new devices and software and adjusting settings to make things easier to use.</li><li>Diagnosing problems including malfunctions, viruses and error messages, or explaining software update requests</li><li>Improving confidence and ability with technology to ensure all the benefits of the digital world can be experienced</li><li>Providing guidance on how to shop online, make video calls to friends, play music or games and use other entertainment services</li></ul><p>Our volunteers give up their spare time to support older and disabled people. We do our best to find a volunteer in your local area, and provide enough support to empower you to use your technology independently. Get in touch to request our help or find out more about the support in your area. </p><p>To find out more about what our volunteers could do for you, see <a href="https://abilitynet.org.uk/free-tech-support-and-info/why-get-tech-help">Why Get Tech Help</a>?</p><p>Or perhaps you'd like to <a href="https://abilitynet.org.uk/free-tech-support-and-info/join-our-volunteers">become an AbilityNet tech volunteer</a>? We'd love to hear from you!</p><div class="special-container" style="background:#f3f3f2;border-left:10px solid #ffcc00;padding:20px 30px;">Our volunteers are award winners! Learn how volunteer Pat Maskell <a href="https://abilitynet.org.uk/news-blogs/abilitynet-volunteer-scoops-tech4good-volunteer-year-award">won a Tech4Good award</a></div><p> </p><p><img alt="AbilityNet and BT Group logos with 'In partnership' tagline" src="/sites/abilitynet.org.uk/files/admin/AbilityNet%20In%20partnership%20with%20BT%20Group_RGB_v3_0.png" style="border-width: 0px; border-style: solid; margin: 0px; width: 400px; height: 80px;" /></p><p>As part of our <a href="https://abilitynet.org.uk/news-blogs/bt-group-partnership-boosts-digital-skills-older-people">partnership with BT Group</a>, we're offering free Digital Skills workshops for older people, to groups and individuals in London, Birmingham, Glasgow, Edinburgh, the East Coast of Scotland, Newcastle, Cardiff and surrounding areas..</p><p><a class="inline-styles-button" href="http://abilitynet.org.uk/free-tech-support-and-info/digital-skills-training-people-over-65?utm_source=Website0&utm_medium=AboutTechVolPageButton&utm_campaign=BTGroup" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Apply now for free workshops</a></p></div></div></div><div class="field field-name-field-page-content-type field-type-list-text field-label-hidden"><div class="field-items"><div class="field-item even">Default content</div></div></div> </div>  </section> </div>  </div>  </div></div></div></div> </div> </main> <footer id="abilityFooter"> <div id="footerTop"> <div class="container flex-section flex-start"> <div class="back-to-top-container"> <button aria-label="Back to top">Back to top</button> </div> <div class="col-three"> <img class="footer-logo" src="https://abilitynet.org.uk/sites/abilitynet.org.uk/themes/abilitynet/logo.png" alt="AbilityNet" /> </div> <div class="col-three"> <div class="footer-contact">     <div class="region region-footer-contact">     <div id="block-block-113" class="block block-block"> <div class="content"> <h2>Call our helpline</h2><p><a href="tel:+443001800028">0300 180 0028</a></p><p>UK office hours, Monday - Friday, calls are free from most UK telephone and mobile operators</p> </div> </div>  </div>  </div> </div> <div class="col-three"> <div class="footer-links">     <div class="region region-footer-links">     <div id="block-menu-menu-footer-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info" title="">Free Technology Support</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/accessibility-services" title="">Digital Accessibility Services</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/workplace" title="">Workplace Services</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info#free-resources" title="">Resources and Insights</a></li> </ul> </div> </div>  </div>  </div> </div> </div> </div> <div id="footerBottom"> <div class="container"> <div class="footer-bottom-links">     <div class="region region-footer-bottom-links">     <div id="block-menu-menu-footer-bottom-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/accessibility-statement" title="">Accessibility Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/legal-statement" title="">Legal Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/abilitynet-privacy-policy" title="">Privacy Policy</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/sitemap" title="">Site Map</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/user" title="">User Login</a></li> </ul> </div> </div>  </div>  </div> </div> <div class="container"> <div class="footer-info">     <div class="region region-footer-info">     <div id="block-block-114" class="block block-block"> <div class="content"> <p>©AbilityNet 2024. 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