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data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>NetHelpDesk Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2020/01/NetHelpDesk-logo1.png" class="attachment- size-" alt="NetHelpDesk" srcset="https://s.financesonline.com/uploads/2020/01/NetHelpDesk-logo1.png 440w, https://s.financesonline.com/uploads/2020/01/NetHelpDesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2020/01/NetHelpDesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2020/01/NetHelpDesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2020/01/NetHelpDesk-logo1-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:0%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score"> <a id="enable-user-review-tab" href="#user-review">(0 user reviews)</a></span> 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product_buttons_el.getAttribute('data-product'), main_term = product_buttons_el.getAttribute('data-main-term'), url_hash = window.location.hash.split('='), ajax_url = document.body.getAttribute('data-ajax'), request_buttons = new XMLHttpRequest(); let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined ? true : false, selected_term = is_selected_term ? url_hash[url_hash_index] : ''; request_buttons.open('GET', ajax_url + '?action=get_scroll_buttons&product=' + encodeURIComponent(product_id) + '&main_term=' + encodeURIComponent(main_term) + '&selected_term=' + encodeURIComponent(selected_term)); request_buttons.onload = function () { if (request_buttons.status >= 200 && request_buttons.status < 400) { if (request_buttons.response.length > 0) { product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link " href="https://alternatives.financesonline.com/p/nethelpdesk/">NETHELPDESK ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is NetHelpDesk?</a></li> <li><a href="#benefits">NetHelpDesk benefits</a></li> <li><a href="#features">Overview of NetHelpDesk features</a></li> <li><a href="#pricing">NetHelpDesk pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of NetHelpDesk" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2017/02/HDS.png 300w, https://s.financesonline.com/uploads/2017/02/HDS-232x120.png 232w, https://s.financesonline.com/uploads/2017/02/HDS-93x48.png 93w, https://s.financesonline.com/uploads/2017/02/HDS-281x145.png 281w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="40537"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is NetHelpDesk?</h3> </div> <p>NetHelpDesk is a very robust ITIL aligned help desk system that comes with an extensive feature set. This help desk platform combines all facets of help desk operations, including ticket tracking and customer relationship management as well as stock control and self-service. Users also get limitless endless reporting capabilities along the way.</p> <p>Operating from the United Kingdom, NetHelpDesk creates and delivers support for help desk software that can installed on your company&#8217;s servers (on-premise) or hosted in the cloud. Equipped with the best practices of ITIL, NetHelpDesk is now the help desk software of choice for hundreds of companies and organizations upon in over 40 countries, providing them a help desk platform, not only for IT teams but for use across multiple departments.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of NetHelpDesk Benefits</h3> </div> <p>NetHelpDesk is a powerful help desk solution that caters to the varying needs and support requirements of many enterprises and organizations across a range of industries. NetHelpDesk combines ticket management capabilities with a fully functional CRM suite. What you get is a unified support system that integrates multiple business applications, enabling companies to implement it multiple departments. With NetHelpDesk, you have a solution that turns your complicated support environment into a well-oiled, productive, and efficient system.</p> <p>NetHelpDesk addresses common support issues many companies and organizations are faced with. The system speeds up your response time to all your customer queries, routing customer communications (emails, calls, texts, and social media) to the right departments and agents while keeping all the information intact. Regardless of your company type or the industry where your enterprise operates, NetHelpDesk ensures that support requests are handled effectively and productively by the most qualified individuals and responses are delivered timely to customers via the communication channels they prefer.</p> <p>With NetHelpDesk, support team leaders can easily prioritize and delegate tasks automatically to their agents. This enables agents to work on support requests and deliver appropriate and timely support to their customers, greatly contributing to the latter&#8217;s positive experience and satisfaction.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of NetHelpDesk Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>ITSM Service Desk</li> <li>MSPS</li> <li>Education Sector-Ready</li> <li>Print Management</li> <li>Multiple Channels</li> <li>Multiple Departments</li> <li>Multiple Applications</li> <li>Service Catalogue</li> <li>Self Service Password Reset Tool</li> <li>Live Chat</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> </div> <div class="content-visibility order-9 full-width"> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>NetHelpDesk Position In Our Categories</h3> </div> <p> Bearing in mind businesses have distinct business-related wants, it is only sensible they avoid picking an all-in-one, “perfect” business application. Needless to say, it would be difficult to chance on such a software product even among recognizable software products. The rational thing to undertake can be to spell out the varied major functions which call for a scrutiny including essential features, plans, skill levels of staff members, company size, etc. Then, you should conduct your research fully. Go over these NetHelpDesk review articles and look over the other solutions in your list in detail. Such all-encompassing product investigation ensure you take out unfit applications and pay for the one which meets all the tools your business requires in sustaining growth. </p> <p><strong>Position of NetHelpDesk in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>100</span> </div> <p>NetHelpDesk is one of the <strong>top 100</strong> <a href="https://financesonline.com/c/help-desk-software/">Help Desk Software</a> products</p> </div> <div class="clearfix"></div> </div> <p>If you are considering NetHelpDesk it may also be sensible to investigate other subcategories of Help Desk Software listed in our base of B2B software reviews.</p><p>Each organization has different requirements and requires a system that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no platform can offer perfect features out-of-the-box. When you look for a software app, first be sure what you require it for. Read some NetHelpDesk Help Desk Software reviews and ask yourself do you desire basic tools or do you require sophisticated functionality? Are there any industry-specific features that you are searching for? Get the answers to these queries to help your search. There are lots of elements that you need to reflect on and these include your finances, particular business requirements, your organization size, integration needs etc. Take your time, check out a few free trials, and finally select the system that presents all that you need to enhance your firm efficiency and productivity.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does NetHelpDesk Cost?</h3> </div> <p><strong>NetHelpDesk Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>Monthly</span> <p>£44/agent/month</p> </div> <div class="review-page__table__row"> <span>Cloud</span> <p>£57/agent/month</p> </div> <div class="review-page__table__row"> <span>Outright </span> <p>£3,055</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are NetHelpDesk pricing details?</h3> </div> <p><strong>NetHelpDesk Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>Monthly</p> <p>£44/agent/month</p> </div> <div> <p>Cloud</p> <p>£57/agent/month</p> </div> <div> <p>Outright </p> <p>£3,055</p> </div> </div> <p>NetHelpDesk offers flexible pricing packages with varying rates that are heavily based on the number of users.</p> <ul> <li><strong>Monthly</strong> &#8211; starts with 5 agents at £44/agent/month or £37/agent/month (annual billing)</li> <li><strong>Cloud</strong> &#8211; starts with 5 agents at £57/agent/month or £48/agent/month (annual billing)</li> <li><strong>Outright</strong> &#8211; £3,055 (Exclusive of annual 25% maintenance charge)</li> </ul> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 15 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 0 </span> </div> </div> <p> <p>We are aware that when you decide to purchase a Help Desk Software it’s important not only to see how professionals score it in their reviews, but also to discover whether the real users and enterprises that use this software are genuinely content with the service. That’s why we’ve created our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that aggregates customer reviews, comments and NetHelpDesk reviews across a vast range of social media sites. The data is then featured in an easy to digest way revealing how many clients had positive and negative experience with NetHelpDesk. With that information available you should be ready to make an informed buying choice that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Android</li><li>iPhone/iPad</li><li>Web-based</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li><li>On Premise</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Monthly payment</li><li>One-time payment</li><li>Annual Subscription</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li class="ok"><span class="icon icon--checked"></span>live support</li><li class="ok"><span class="icon icon--checked"></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for NetHelpDesk?</h3> </div> <p>No information available.</p> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="first-review"> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/note.svg" alt="Note" class="first-review__note" width="160" height="160" > <p>NetHelpDesk<br> is waiting for<br> your first review.</p> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/share-arrow.svg" alt="Arrow" class="first-review__arrow"> </div> <div class="user-reviews__write no-margin margin-bottom"> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> </div> <div class="clearfix"></div> <div class="more-reviews"> <p>More reviews from 0 actual users:</p> <div class="clearfix"></div> </div> <div id="sortable-reviews"> </div> </div> </div> <div id="add-review" class="fot-modal add-review-modal"> <div class="fot-modal__close"><span></span><span></span></div> <div class="add-review-modal__content"> <div class="add-review-modal__img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_1.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_1.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_2.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_2.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_3.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_3.png" class="lazyload" alt="women" width="99" height="102" > </div> <p class="strong">Join a community of 7,369 SaaS experts</p> <p>Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=40537">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="40537"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular NetHelpDesk Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2xpdmVhZ2VudC8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="LiveAgent" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/07/liveagent-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/07/liveagent-logo2.png 186w" /></div> <a href="/p/liveagent/" title="LiveAgent" >LiveAgent Reviews: Pricing & Software Features 2025</a> </div> <div class="products-table__right">8.9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3hzZWxsY28tZnVzaW9uLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="xSellco Helpdesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/xsellco-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/xsellco-logo2.png 186w" /></div> <a href="/p/xsellco-fusion/" title="xSellco Helpdesk" >xSellco Helpdesk Reviews: Pricing & Software Features 2025</a> </div> <div class="products-table__right">8.8</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NlcnZpY2UtY3JlYXRpby8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Service Creatio" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/11/creatio-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/11/creatio-logo-2.png 186w" /></div> <a href="/p/service-creatio/" title="Service Creatio" >Service Creatio Reviews: Pricing & Software Features 2025</a> </div> <div class="products-table__right">8.6</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NheXp1Lw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Cayzu" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/cayzu_logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/cayzu_logo2.png 186w" /></div> <a href="/p/cayzu/" title="Cayzu" >Cayzu Reviews: Pricing & Software Features 2025</a> </div> <div class="products-table__right">8.2</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Rlc2t1bi8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Deskun" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Deskun-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Deskun-logo2.png 186w" /></div> <a href="/p/deskun/" title="Deskun" >Deskun Reviews: Pricing & Software Features 2025</a> </div> <div class="products-table__right">8.0</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To NetHelpDesk By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Vhc3l2aXN0YS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="EasyVista" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/EasyVista-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/EasyVista-logo2.png 186w" /></div> <a href="/p/easyvista/" title="EasyVista" >Learn more about 2025 pricing plans for EasyVista</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2theWFrby8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Kayako" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2014/11/kayako-logo1-93x48.png 93w, https://s.financesonline.com/uploads/2014/11/kayako-logo1.png 200w" /></div> <a href="/p/kayako/" title="Kayako" >Learn more about 2025 pricing plans for Kayako</a> </div> <div class="products-table__right">$9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hlbHByYWNlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Helprace" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Helprace-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Helprace-logo2.png 186w" /></div> <a href="/p/helprace/" title="Helprace" >Learn more about 2025 pricing plans for Helprace</a> </div> <div class="products-table__right">$9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Rlc2stc2FsZXNmb3JjZS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Desk.com" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/desk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/desk-logo2.png 186w" /></div> <a href="/p/desk-salesforce/" title="Desk.com" >Learn more about 2025 pricing plans for Desk.com</a> </div> <div class="products-table__right">$20</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lwZXJpdXMtcmVtb3RlLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Iperius Remote" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/Iperius-Remote-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/Iperius-Remote-logo2.png 186w" /></div> <a href="/p/iperius-remote/" title="Iperius Remote" >Learn more about 2025 pricing plans for Iperius Remote</a> </div> <div class="products-table__right">€96</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Help Desk Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N5c2FpZC8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SysAid" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2024/02/sysaid-small-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2024/02/sysaid-small-thumbnail.png 186w" /></div> <a href="/p/sysaid/" title="SysAid reviews" >What do users think about SysAid</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">9.2</div> <div class="col col--50">98%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2xpdmVoZWxwbm93Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="LiveHelpNow" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/LiveHelpNow-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/LiveHelpNow-logo2.png 186w" /></div> <a href="/p/livehelpnow/" title="LiveHelpNow reviews" >What do users think about LiveHelpNow</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.3</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21ldGFjYXNlZGVzay8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="MetaCaseDesk" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/MetaCaseDesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/MetaCaseDesk-logo2.png 186w" /></div> <a href="/p/metacasedesk/" title="MetaCaseDesk reviews" >What do users think about MetaCaseDesk</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2xpdmUyc3VwcG9ydC8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="Live2Support" data-src="https://financesonline.com/uploads/2015/04/Live2Support-Screenshor2.jpg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/live2support/" title="Live2Support reviews" >What do users think about Live2Support</a> </div> <div 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class="rev-icon rev-icon--comparisons"></span> <h3>NetHelpDesk Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vbmV0aGVscGRlc2stdnMtcmVtZWR5Zm9yY2U=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Remedyforce" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2016/02/bmcl-93x48.png 93w, https://s.financesonline.com/uploads/2016/02/bmcl.png 120w" /></div> <a href="https://comparisons.financesonline.com/nethelpdesk-vs-remedyforce" title="Comparison of NetHelpDesk vs. Remedyforce" class="set-width" >Compare NetHelpDesk vs Remedyforce 2025</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vbmV0aGVscGRlc2stdnMtbWFuYWdlZW5naW5lLXNlcnZpY2VkZXNr""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine ServiceDesk Plus" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/04/sdeskl-93x48.png 93w, https://s.financesonline.com/uploads/2015/04/sdeskl.png 200w" /></div> <a href="https://comparisons.financesonline.com/nethelpdesk-vs-manageengine-servicedesk" title="Comparison of NetHelpDesk vs. ManageEngine ServiceDesk Plus" class="set-width" >Compare NetHelpDesk vs ManageEngine ServiceDesk Plus 2025</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vbmV0aGVscGRlc2stdnMtZWFzeXZpc3Rh""> <div class="mb-hide"><img width="93" height="48" 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NetHelpDesk vs MetaCaseDesk 2025</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vbmV0aGVscGRlc2stdnMtZGVza3Bybw==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Deskpro" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/deskpro_logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/deskpro_logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/nethelpdesk-vs-deskpro" title="Comparison of NetHelpDesk vs. Deskpro" class="set-width" >Compare NetHelpDesk vs Deskpro 2025</a> </div></div> </div> </div> </div> </div> </div> <div class="review-page__meta"> <div class="review-page__author"> <div class="review-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/jenny_chang.png?width=100&amp;token=kFXI-ymij4CbrUzceXkLpA" alt="Jenny Chang" class="lazyload" onerror="this.onerror=null; this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/jenny/" title="Jenny Chang">Jenny Chang</a></h4> <p>Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-12-22T05:46:36+00:00" title="2024-12-22 05:46:36">2024-12-22</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Help Desk Software of 2025 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/zendesk-helpdesk/" title="zendesk-helpdesk" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/zendesk-logo1.png 440w" /> </div> </a> <a href="/p/freshdesk/" title="freshdesk" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Freshdesk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/08/freshdesk-logo1.png 440w" /> </div> </a> <a href="/p/salesforce-service-cloud/" title="salesforce-service-cloud" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Salesforce Service Cloud" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/zendesk-helpdesk-vs-freshdesk-vs-salesforce-service-cloud" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div> <!-- Why FO Free Modal --> <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/nethelpdesk/", "name": "NetHelpDesk", "image": "https://financesonline.com/uploads/2020/01/NetHelpDesk-logo1-220x90.png", "featureList": "ITSM Service Desk,\nMSPS,\nEducation Sector-Ready,\nPrint Management,\nMultiple Channels,\nMultiple Departments,\nMultiple Applications,\nService Catalogue,\nSelf Service Password Reset Tool,\nLive Chat.", "operatingSystem": "Windows, Android, iPhone/iPad, Web-based", "screenshot": "https://financesonline.com/uploads/2017/02/HDS.png", "offers": { "@type": "Offer", "price": "37", "priceCurrency": "GBP" } }, "description": "NetHelpDesk is a very robust ITIL aligned help desk system that comes with an extensive feature set. This help desk platform combines all facets of help desk operations, including ticket tracking and customer relationship management as well as stock control and self-service. Users also get limitless endless reporting capabilities along the way.\nOperating from the United Kingdom, NetHelpDesk creates and delivers support for help desk software that can installed on your company&#8217;s servers (on-premise) or hosted in the cloud. Equipped with the best practices of ITIL, NetHelpDesk is now the help desk software of choice for hundreds of companies and organizations upon in over 40 countries, providing them a help desk platform, not only for IT teams but for use across multiple departments.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "8.0", "applicationCategory": "Help Desk Software" }, "headline": "NetHelpDesk review", "awards": [], "dateModified": "2024-12-22T05:46:36+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Jenny Chang", "url": "https://financesonline.com/author/jenny/" } }</script> <!-- Fot social buttons --> <div id="fot-social" class="fot-social" data-id="40537" data-type="post" data-url="https://reviews.financesonline.com/p/nethelpdesk/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/nethelpdesk/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/nethelpdesk/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/nethelpdesk/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":40537,"main_term_slug":"help-desk-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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