Best Reviews Management Software in 2024

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</nav> </div> <div id="cat-show" class="categories-menu__show-all">SHOW <span class="all">ALL</span><span class="popular">POPULAR</span> CATEGORIES</div> </div> <div class="page-category page-category--small-cat" data-no-cloudrank-tab="1" > <div class="main-container"> <div class="page-category__bc"> <ul> <li><a href="https://financesonline.com" title="Home">Home</a></li> <li><a href="/c/crm-software/">CRM Software</a></li> <li>Reviews Management Software</li> </ul> <div class="clearfix"></div> </div> <div class="why-fo-free"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> Why is FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> </div> <div class="clearfix"></div> </div> <div id="fo-category-tabs" class="page-category__tabs dynamic-tabs"> <div class="main-container"> <a class="page-category__tab active big-tab" href="/c/reviews-management-software/" data-target="#top20-tab" data-term="77" data-nojs="true" data-small-cat="true" > <h1>Best Reviews Management Software in 2024</h1> </a> <a class="page-category__tab " href="/c/reviews-management-software/?top10" data-target="#top10-tab" data-term="77">Product Comparisons</a> </div> </div> <div id="dynamic-tab-content"> <div id="cat-top20" class="page-category__tab-content"> <div id="category-top20" class="category category--white flex-order" data-cat="77"> <div id="category-what-is" class="main-container order-2 content-visibility"> <div class="category__sections no-border"> <h3><span class="cat-icon cat-icon--what-is"></span>What is Reviews Management Software?</h3> <p>Reviews management software can be used by businesses to build deep relationships with their buyers to improve sales and ensure a steady stream of revenue. You can place your customers into handy categories such as new, returning, reliable etc. based on their buying practices, purchase records, personal likes and dislikes, opinions about your product and other criteria. <a href="#" class="show-more-js">Show more</a><span class="show-more-hidden">A quality software solution of this type can glean useful insights on your customers from your interaction records with them and you can use these insights to get a detailed overview of the business environment. Other benefits of feedback and reviews management software include tracking sales opportunities, executing customer loyalty campaigns, and developing a sales funnel. The current leader in this category is <a href='https://reviews.financesonline.com/p/birdeye/'>Birdeye</a>, but you can also check out other high quality solutions reviewed by us to find the perfect one for your business needs.<a href="#" class="show-less-js">Show less</a></span></p> <h3 id="category-how"><span class="cat-icon cat-icon--ranking"></span>How was this ranking made?</h3> <p>In order to develop this ranking of best Reviews Management Software we have analyzed 233 popular tools currently present on the market, studying their features, how easy are they are to learn, customer service, possible integrations as well as mobile support with our unique <a href="/scoring-methodology/" title="Scoring Methodology">SmartScore<sup>TM</sup></a> rating system. This list has been prepared by Nestor Gilbert, our SaaS authority dedicated to the Reviews Management Software category.</p> </div> </div> <div class="main-container order-1"> <div class="col col--75 col--sm"> <div class="cats-tabs tabs"> <div class="cats-tabs__content"> <div id="cats-0" class="cats-tabs__content-inner tabs-content active"> <div class="category__rank"> <div class="category__rank-head"> <h3>List of Top 12 Reviews Management Software</h3> <div class="category__rank-sort"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="77" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> </ul> </div> </div> </div> <div id="small_business_box"> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2JpcmRleWUvI2NhdGVnb3J5PXJldmlld3MtbWFuYWdlbWVudC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Birdeye reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2022/12/Birdeye-small-thumbnail.png 186w, https://s.financesonline.com/uploads/2022/12/Birdeye-small-thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-62832" data-id="62832" type="checkbox"> <span></span> <label for="compare-62832">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/birdeye/" title="Birdeye"> <span>1. </span> Birdeye </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2JpcmRleWUtZmVlZGJhY2tyZXZpZXdzbWFuYWdlbWVudC8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N1cnZleXNwYXJyb3cvI2NhdGVnb3J5PXJldmlld3MtbWFuYWdlbWVudC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="232" height="120" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SurveySparrow reviews" sizes="(max-width: 232px) 100vw, 232px" data-srcset="https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-232x120.png 232w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-300x155.png 300w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-93x48.png 93w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-282x145.png 282w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9.png 600w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-72511" data-id="72511" type="checkbox"> <span></span> <label for="compare-72511">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/surveysparrow/" title="SurveySparrow"> <span>2. </span> SurveySparrow </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A leading survey and feedback management software that lets you collect feedback naturally, gain insights, and make better decisions.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3N1cnZleXNwYXJyb3cv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3F1YWx0cmljcy8jY2F0ZWdvcnk9cmV2aWV3cy1tYW5hZ2VtZW50LXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Qualtrics CX reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/Qualtrics-logo2.png 186w, https://s.financesonline.com/uploads/2019/08/Qualtrics-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28834" data-id="28834" type="checkbox"> <span></span> <label for="compare-28834">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/qualtrics/" title="Qualtrics CX"> <span>3. </span> Qualtrics CX </a> </h4> <span>Our score: <span class="blue">9.1</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NvZ29zdXJ2ZXkvI2NhdGVnb3J5PXJldmlld3MtbWFuYWdlbWVudC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Sogolytics reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2022/08/logo_emblem.jpg 186w, https://s.financesonline.com/uploads/2022/08/logo_emblem-93x48.jpg 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-30648" data-id="30648" type="checkbox"> <span></span> <label for="compare-30648">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/sogosurvey/" title="Sogolytics"> <span>4. </span> Sogolytics </a> </h4> <span>Our score: <span class="blue">9.1</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A comprehensive customer feedback survey system designed to fit across industries. It collects customer and employee feedback and conducts engagement surveys. The platform also has a robust quiz maker and advanced survey tools to enhance the user experience. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3lvdHBvLyNjYXRlZ29yeT1yZXZpZXdzLW1hbmFnZW1lbnQtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="200" height="103" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Yotpo reviews" sizes="(max-width: 200px) 100vw, 200px" data-srcset="https://s.financesonline.com/uploads/2015/06/yotpo-logo1.png 200w, https://s.financesonline.com/uploads/2015/06/yotpo-logo1-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-15050" data-id="15050" type="checkbox"> <span></span> <label for="compare-15050">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/yotpo/" title="Yotpo"> <span>5. </span> Yotpo </a> </h4> <span>Our score: <span class="blue">9.2</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">91%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Yotpo is a marketing app for ecommerce stores. It helps online stores generate product reviews and use these reviews to boost sales. A plug-and-play social reviews and ecommerce app, Yotpo collects more verified reviews than any of its counterparts. It also gives customers a simple and smart mobile-first reviewing experience.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3hzZWxsY28taGlnaDUvI2NhdGVnb3J5PXJldmlld3MtbWFuYWdlbWVudC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="xSellco Feedback reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/xsellco-logo2.png 186w, https://s.financesonline.com/uploads/2019/08/xsellco-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-31568" data-id="31568" type="checkbox"> <span></span> <label for="compare-31568">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/xsellco-high5/" title="xSellco Feedback"> <span>6. </span> xSellco Feedback </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">N/A</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3F1YWxhcm9vLyNjYXRlZ29yeT1yZXZpZXdzLW1hbmFnZW1lbnQtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Qualaroo reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/06/Qualaroo-logo2.png 186w, https://s.financesonline.com/uploads/2020/06/Qualaroo-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-31810" data-id="31810" type="checkbox"> <span></span> <label for="compare-31810">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/qualaroo/" title="Qualaroo"> <span>7. </span> Qualaroo </a> </h4> <span>Our score: <span class="blue">8.9</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">92%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>An advanced user research platform to collect and analyze customer insights. Built for developers, UI/EX designers, and project managers, the platform helps its users analyze how their customers utilize their mobile, SaaS, and digital products. It also allows potential stakeholders to immediately provide product feedback.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N5bnVwLyNjYXRlZ29yeT1yZXZpZXdzLW1hbmFnZW1lbnQtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Synup reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/synup-logo2.png 186w, https://s.financesonline.com/uploads/2019/08/synup-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-120496" data-id="120496" type="checkbox"> <span></span> <label for="compare-120496">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/synup/" title="Synup"> <span>8. </span> Synup </a> </h4> <span>Our score: <span class="blue">8.9</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">94%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Synup is an intuitive local SEO software that automates location management for listings, reputation, and analytics. It offers tools that allow users to monitor local listings, aggregate customer interactions, and get access to in-depth analytics in one user-friendly interface. This platform also offers a white-labeled solution that marketing agencies can use to resell the tool.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hhcHB5Zm94LyNjYXRlZ29yeT1yZXZpZXdzLW1hbmFnZW1lbnQtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HappyFox reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/happyfox-logo2-1.png 186w, https://s.financesonline.com/uploads/2019/08/happyfox-logo2-1-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-12512" data-id="12512" type="checkbox"> <span></span> <label for="compare-12512">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/happyfox/" title="HappyFox"> <span>9. </span> HappyFox </a> </h4> <span>Our score: <span class="blue">8.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">94%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2FsY2hlbWVyLyNjYXRlZ29yeT1yZXZpZXdzLW1hbmFnZW1lbnQtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Alchemer reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2023/01/Small-Thumbnail-Alchemer.png 186w, https://s.financesonline.com/uploads/2023/01/Small-Thumbnail-Alchemer-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-266838" data-id="266838" type="checkbox"> <span></span> <label for="compare-266838">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/alchemer/" title="Alchemer"> <span>10. </span> Alchemer </a> </h4> <span>Our score: <span class="blue">9.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">94%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RydXN0c3BvdC8jY2F0ZWdvcnk9cmV2aWV3cy1tYW5hZ2VtZW50LXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="TrustSpot reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/10/TrustSpot-logo2.png 186w, https://s.financesonline.com/uploads/2019/10/TrustSpot-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-46647" data-id="46647" type="checkbox"> <span></span> <label for="compare-46647">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/trustspot/" title="TrustSpot"> <span>11. </span> TrustSpot </a> </h4> <span>Our score: <span class="blue">8.2</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>TrustSpot is a business review and reputation management platform that allows companies to automatically gather quality, 100% verified buyer reviews for their business.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Bvd2VycmV2aWV3cy8jY2F0ZWdvcnk9cmV2aWV3cy1tYW5hZ2VtZW50LXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="PowerReviews reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/09/PowerReviews-logo2.png 186w, https://s.financesonline.com/uploads/2019/09/PowerReviews-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-30623" data-id="30623" type="checkbox"> <span></span> <label for="compare-30623">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/powerreviews/" title="PowerReviews"> <span>12. </span> PowerReviews </a> </h4> <span>Our score: <span class="blue">8.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">95%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>PowerReviews is a comprehensive suite for feedback & reviews management recommended to every company looking to automate ratings and improve user experience. Rather than a simple ‘review this service’ option, PowerReviews access customer ratings in a variety of ways, allowing the company to compare opinions and detect negative trends.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> </div> <div class="category__rank-sort category__rank-sort--mobile-show"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="77" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="category__sidebar col col--25 col--sm content-visibility"> <div class="category__categories mini-hide"> <h4>Similar Categories:</h4> <p>In the event you didn't find just the solution you were looking for here's a list of various categories similar to Reviews Management Software that you might want to browse through:</p> <ul> <li><a href="/c/crm-software/" title="CRM Software">CRM Software</a><li><a href="/c/crm-software/enterprise/" title="CRM Software for Enterprise">CRM Software for Enterprise</a><li><a href="/c/crm-software/small-business/" title="CRM Software for Small Business">CRM Software for Small Business</a><li><a href="/c/customer-service-software/" title="Customer Service Software">Customer Service Software</a><li><a href="/c/customer-service-software/small-business/" title="Customer Service Software for Small Business">Customer Service Software for Small Business</a><li><a href="/c/crm-software/free/" title="Free CRM Software">Free CRM Software</a><li><a href="/c/customer-service-software/free/" title="Free Customer Service Software">Free Customer Service Software</a><li><a href="/c/online-crm-software/" title="Online CRM Software">Online CRM Software</a><li><a href="/c/social-media-crm/" title="Social Media CRM">Social Media CRM</a> </ul> </div> </div> </div> <div class="order-3 content-visibility"> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__content"> <img width="1000" height="483" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload toc-img" alt="Reviews Management Software Guide" sizes="(max-width: 1000px) 100vw, 1000px" data-srcset="https://s.financesonline.com/uploads/2020/07/Feedback-Reviews-Management-Software.jpg 1000w, https://s.financesonline.com/uploads/2020/07/Feedback-Reviews-Management-Software-300x145.jpg 300w, https://s.financesonline.com/uploads/2020/07/Feedback-Reviews-Management-Software-768x371.jpg 768w, https://s.financesonline.com/uploads/2020/07/Feedback-Reviews-Management-Software-93x45.jpg 93w" /> </div> </div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <h3 class="toc-header margin">Table of contents</h3> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__sections toggle"> <div class="article-section"> <div class="article-section__text"> <p>Reviewing your performance on daily basis is critical to your productivity, and provides a set of invaluable information that cannot be gathered using multiple different tools. To start with, employees appreciate the possibility to be rated to the extent that they would prefer negative feedback to none. Needless to say, you need to stay alert about their mistakes, and to reward good work in order to keep them on board.</p> </div> </div><div class="article-section"> <h3 id="get-to-know-each-product-with-free-trial"><span class="cat-icon cat-icon--free-trial"></span>Get to Know Each Product with Free Trial</h3> <div class="article-section__text"> <p>At the same time, you get to deepen your relationship with customers, who rarely deny rating the service they liked. Once they start reviewing your work, you get the full picture of how business is doing, and your overall online presence starts expanding. As you see, reviews management tools help you determine how customers rate your business, and they assist you to rate it yourself. But how to do informed comparisons to choose the best reviews management software for enterprises or small/medium businesses? Let this guide help you.</p> <p>The best way to go is to sign up for at least a few free trials or demo and basic unpaid plans from popular reviews management software providers. With that method, you will have the opportunity to test the important elements and you will get a good comparison of the capabilities of different platforms. The best thing to do is to try tools that currently have the highest SmartScore rankings and Customer Satisfaction Rating in our feedback & reviews management software reviews such as <a href="https://reviews.financesonline.com/p/zoho-support/">Zoho Support reviews</a> and <a href="https://reviews.financesonline.com/p/uservoice/">Uservoice</a> to choose the most appropriate reviews management software. Other popular products in this category include <a href="https://reviews.financesonline.com/p/qualtrics/">Qualtrics CX</a>, <a href="https://reviews.financesonline.com/p/qualaroo/">Qualaroo</a>, and <a href="https://reviews.financesonline.com/p/verified-reviews/">Verified Reviews</a>.</p> </div> </div><div class="article-section"> <h3 id="targeted-businesses"><span class="cat-icon cat-icon--targeted-businesses"></span>Targeted Businesses</h3> <div class="article-section__text"> <p>Generally speaking, best review management software can be useful to every product/service provider operating in the online market. Therefore, you would qualify as a potential buyer of these programs in any of the following cases:</p> <ul> <li><strong>Small Businesses</strong>. As a starter, you depend on feedback more than any other company that has confirmed its position on the market. These programs can help you manage and grow your online business because you can take advantage of robust generation, contact, and opportunity trackers at a low price (if any).</li> <li><strong>Medium Businesses</strong>. As your business is growing, you need a platform that can support the growth and to manage your reputation for more complex times to come. These programs support real two-way engagement, both with customers and employees, and take collaboration and customer service off your shoulders leaving you to focus on more important aspects of your business.</li> <li><strong>Large Businesses</strong>. Review management systems are an invaluable assets for companies with large teams and a vast scope of customers, which facilitate the feedback process to the extent of full automation and minimal risk of human error.</li> </ul> </div> </div><div class="article-section"> <h3 id="what-are-examples-of-reviews-management-software"><span class="cat-icon cat-icon--examples"></span>What Are Examples of Reviews Management Software?</h3> <div class="article-section__text"> <ul> <li><strong><a href="https://reviews.financesonline.com/p/zoho-survey/">Zoho Survey</a></strong>: A top-quality member of the Zoho productivity set with wide selection of in-built and interactive charts for advanced reporting. It is an adequate option for all surveys, as you can customize it to suit the needs of your business.</li> <li><strong><a href="https://reviews.financesonline.com/p/uservoice/">Uservoice</a></strong>: An outstanding SaaS solution for small business and large companies that gathers information and studies trends, packed with a variety of engaging functions and customer specifications.</li> <li><strong><a href="https://reviews.financesonline.com/p/qualtrics/">Qualtrix CX</a></strong>: An industry-leading customer experience platform that helps organizations manage, respond, and improve consumer-related activities, such as measuring customer experience, predicting customer needs and trends, and tracking consumer behavior.</li> <li><strong><a href="https://reviews.financesonline.com/p/qualaroo/">Qualaroo</a></strong>: A customer and user feedback software that allows you to conduct surveys and gain actionable user insights using contextual and professional-looking questions and templates.</li> <li><a href="https://reviews.financesonline.com/p/verified-reviews/"><strong>Verified Reviews</strong></a>: A feedback and review platform that gathers reviews across different channels in order to maximize the potential of ecommerce products.</li> </ul> </div> </div><div class="article-section"> <h3 id="types-of-review-management-software"><span class="cat-icon cat-icon--types"></span>Types of Review Management Software</h3> <div class="article-section__text"> <p>One of the things that makes choosing review management software tools so difficult is the variety of programs that can be used for the purpose. They range all the way from basic tool suites to ultra costly and accurate programs. Features can also be categorization criteria, as certain programs do nothing but conduct surveys, while others are more robust and they allow users to report and discover trends, and even do some custom branding. The basic division criterion is deployment, depending on which you can choose between:</p> <ul> <li><strong>On-premise review management systems</strong>. These are covered with a single license, and are hosted on the client’s local server. They qualify as the most expensive ones, due the fact that they require complex setup and occasionally some hardware installation.</li> <li><strong>Software-as-a-service (SaaS) review management systems</strong>. These are usually paid per month, and are hosted on the vendor’s server. The business owner is not responsible for installation, updating, and maintenance.</li> <li><strong>Cloud-hosted review management systems.</strong> Most of these offer free basic plans, and qualify as the most affordable ones due to their universal access and the fact that the client doesn’t need to update them or to pay for maintenance.</li> </ul> </div> </div><div class="article-section"> <h3 id="key-features-of-review-management-software"><span class="cat-icon cat-icon--key-features"></span>Key Features of Review Management Software</h3> <div class="article-section__text"> <p>Review management software is very different in terms of capabilities, most of the time dictating the gaps between their prices. Having a clear list of expectations will help you discover the program that will suit your company the best, and the starting point is to look for a user friendly tool containing few essential features:</p> <ul> <li><strong>Review Acquisition</strong>. The review management software is supposed to collect reviews using widgets and landing pages, the first being embedded on their website and electronic signature. It should distinguish between positive and negative feedback, and to generate reviews on specifically targeted sites and social networks. Alongside, there should be a clean and intuitive interface which guides users with clear instructions and visible triggers.</li> <li><strong>Review Request Campaigns</strong>. You should be able to customize the emails, both its content and its timing. Sending should be automated; the same as follow-up and removal, and the system should use APIs to integrate with the rest of your software architecture. Reviews should be reportable and shareable, signed and collected in a single location.</li> <li><strong>Monitoring</strong>. A good F&R manager will allow you to send and receive alerts upon new reviews, most of them including links for direct responding. At the same time, you can use it for comprehensive monitoring of all employees and separate reviews, the same as following third-party websites that can be relevant to your business.</li> <li><strong>Performance Appraisal</strong>. The list is non-exhaustive, and the most common features are: 360 Degree feedback; Alerts; Reminders, History Tracking; Ad Hoc Reviewing; Peer Appraisals; Review Cycles; Self-appraisals; Competency comparison; Cascading goals; Comparable performance measures; Custom forms; Custom scales; Goal setting; Individual development plans, etc.</li> <li><strong>Survey Tools.</strong> Some platforms in this category offer survey tools as the main feature used in gathering consumer feedback. Using highly customizable survey tools, you can create and modify customer surveys, choose from a variety of survey templates, and distribute them to your customers.</li> </ul> </div> </div><div class="article-section"> <h3 id="benefits-of-review-management-software"><span class="cat-icon cat-icon--benefits"></span>Benefits of Review Management Software</h3> <div class="article-section__text"> <p>These are the main benefits companies experience when using a solid review management software:</p> <ul> <li><strong>Dynamic Targeting</strong>. Syncing goals within the company is essential for following strategic developments, and staying on top of the challenges your industry is about to generate. To start with, you need to synchronize your goals with the ones of your employees. Not reviewing your employees’ work equals to knowing nothing about it, that is exactly where business goals and the goals of the employee can pass one another. Setting goals with the right software will be easy, because no one will deviate from the proper objectives. Eventually, that will increase the transparency between different departments. Asking customers to review your product/service, on the other hand, comes even handier for building trust, and will sooner or later lead to more sales, and a better reputation.</li> <li><strong>Reduced Administrative Costs</strong>. Making surveys on paper takes time, money, and labor, which is exactly what every company is trying to avoid. Transferring the process online minimizes administrative costs, foremost the time you’d otherwise spend distributing and sharing those surveys. The best part is that you get to store the gathered information, and to reuse it when necessary.</li> <li><strong>Administrative Reporting</strong>. Another procedure to be severely facilitated is reporting. Once you get to monitor individual results in real time, you get to explore data and to develop smarter solutions for the future. Most review management software are packed with tools cut for the purpose, such as tables, charts, graphs, filters, variables, and net promoter scores.</li> <li><strong>Agile Learning</strong>. Don’t be diluted by the myth that annual feedback suffices: there is no transparency in it, and neither customers nor employees are likely to become more engaged in future. As a result, a valuable expert who seemed to underperform can seek recognition at the door of your competitor, while your product can end up in some forgotten Google corner because nobody rated it. The golden rule is: Learn from your mistakes!</li> <li><strong>Rewarding and Career Development.</strong> The reason why your employees are actually on board is that they believe that your company will allow them to develop. The good news for you is that they will give their maximum to make it happen, while your role is to make the impossible to provide them what they need. You need to coach them, and to provide a detailed development plan, which is exactly where your review manager becomes most handy. Besides, a good one will provide invaluable insight on skills, competences, and aspirations according to which you’re supposed to develop their program. Employees need to know what they’ve done, and more importantly, what they need to do to get where they want. If they don’t, you’ve already lost them.</li> <li><strong>Data-backed Business Decisions</strong>. By implementing a proper review software, you can consolidate all consumer feedback across different channels in a single hub. This gives you a complete picture of how your customers are using your products. Thus, the consumer data gathered from reviews and feedback can help you create better business strategies.</li> </ul> </div> </div><div class="article-section"> <h3 id="latest-trends"><span class="cat-icon cat-icon--latest-trends"></span>Latest Trends</h3> <div class="article-section__text"> <p>Customer experience plays an important role in the success of a particular brand. And what better way to improve customer experience than taking into account their needs and demand? In a customer-centric economy, reviews and feedback give consumers a powerful voice in the creation of products and marketing strategies. Thus, here are some of the latest trends you need to know about customer feedback and reviews:</p> <ul> <li><strong>Reviews in the insurance and financial services.</strong> The insurance and financial sectors are taking advantage of review platforms to improve their brand exposure and attract more clients. Businesses in the mentioned sector that did so are reported to have gained favorable results. Survey results reveal that there is an increasing number of consumers who leave reviews after having a bank transaction or signing up with an insurance company.</li> <li><strong>Customers are leaving shorter reviews.</strong> Over the years, the length of reviews that customers leave is becoming shorter, simpler, and more direct to the point. As a matter of fact, in some review platforms, a growing number of customers are more likely to use the like buttons and emoji reactions to express their feelings about a certain brand or product.</li> <li><strong>Google and Facebook remain the top platforms for online reviews.</strong> Google and Facebook are still the most common review platforms today because of their ease-of-use and accessibility. As a result, specially-designed review sites are seeing less growth.</li> </ul> </div> </div><div class="article-section"> <h3 id="useful-stats"><span class="cat-icon cat-icon--useful-stats"></span>Useful Stats</h3> <div class="article-section__text"> <p>Below, we compiled some relevant customer feedback statistics to give you a better understanding of where things stand and how you can improve your review gathering methods.</p> <ul> <li>Only 1 in every 26 customers is likely to give you a negative review. (<a href="https://cxm.co.uk/1-26-unhappy-customers-complain-rest-churn/">Customer Experience Magazine</a>)</li> <li>47% of consumers voice their opinions or product and service complaints via social media channels. (<a href="https://sproutsocial.com/insights/social-media-statistics/">Sprout Social</a>)</li> <li>72.2% of reviews are made using desktop or laptop devices. (<a href="https://mailchimp.com/resources/impact-of-mobile-use-on-email-engagement/">Pew Research Center</a>)</li> <li>66% of customers trust brands that have more reviews. (<a href="https://www.insightsquared.com/blog/100-customer-service-statistics-you-need-to-know/">Insights Squared</a>)</li> <li>58% of consumers stop using a product or service after one negative experience. (<a href="https://www.vonage.com/business/perspectives/the-multibillion-dollar-cost-of-poor-customer-service-infographic/">NewVoiceMedia</a>)</li> </ul> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> <div class="category category--white order-5 content-visibility"> <div class="main-container"> <div class="category__content category__content--margin col col--75 col--sm"> <h3>List of Reviews Management Software Companies</h3> <div class="soft__list"> <div class="pull-right"> <p>Order by:</p> <div id="soft-dd" class="soft__list__dd" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="77" data-count="15" data-taxonomy="category_apps"> <span>Newest</span> <ul> <li data-sort="newest">Newest</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> <div class="clearfix"></div> </div> <div id="soft-table" class="soft__table"> <div class="soft__head"> <div class="col col--33 s-name"> Product name: </div> <div class="col col--20 s-cat"> Category: </div> <div class="col col--10 s-ss"> Smart Score: </div> <div class="col col--10 s-price"> Price: </div> <div class="col col--10 s-us"> User Satisf. </div> <div class="col col--16 s-ur"> User reviews: </div> <div class="clearfix"></div> </div> <div id="soft-table-products"> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/surveysparrow/" title="SurveySparrow" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SurveySparrow reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-93x48.png 93w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-300x155.png 300w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-232x120.png 232w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9-282x145.png 282w, https://s.financesonline.com/uploads/2023/11/318104d7126556b22387f48e2dbcc084f5debde9.png 600w" /> </div> <p>SurveySparrow</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> $29 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/surveysparrow/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/shakebug/" title="Shakebug" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Shakebug reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/02/shakebug-logo-93x48.png 93w, https://s.financesonline.com/uploads/2022/02/shakebug-logo.png 186w" /> </div> <p>Shakebug</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $7 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/shakebug/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/brunch/" title="Brunch" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Brunch reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/09/Brunch-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2021/09/Brunch-logo-2.png 186w" /> </div> <p>Brunch</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $19 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/brunch/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/prodcamp/" title="ProdCamp" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ProdCamp reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/04/prodcamp-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2021/04/prodcamp-logo-thumbnail.png 186w" /> </div> <p>ProdCamp</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $10 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/prodcamp/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/flowyteam/" title="FlowyTeam" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="FlowyTeam reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/03/flowyteam-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2021/03/flowyteam-logo-thumbnail.png 186w" /> </div> <p>FlowyTeam</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $3.33 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/flowyteam/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>15 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/alchemer/" title="Alchemer" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Alchemer reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/01/Small-Thumbnail-Alchemer-93x48.png 93w, https://s.financesonline.com/uploads/2023/01/Small-Thumbnail-Alchemer.png 186w" /> </div> <p>Alchemer</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 9.6 </div> <div class="col col--10 s-price"> $55 </div> <div class="col col--10 s-us"> 94% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/alchemer/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>29 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/simplesat/" title="Simplesat" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Simplesat reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/09/Simplesat-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/09/Simplesat-logo-2.png 186w" /> </div> <p>Simplesat</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.3 </div> <div class="col col--10 s-price"> $99 </div> <div class="col col--10 s-us"> 93% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/simplesat/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/ombea-insights/" title="OMBEA Insights" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="OMBEA Insights reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/07/OMBEA-Insights-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/07/OMBEA-Insights-logo-2.png 186w" /> </div> <p>OMBEA Insights</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/ombea-insights/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/xoxoday-empuls/" title="Xoxoday Empuls" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Xoxoday Empuls reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/vp9a6bdccd804c79cdb21bf72ebe5a77a6-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/vp9a6bdccd804c79cdb21bf72ebe5a77a6.png 186w" /> </div> <p>Xoxoday Empuls</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.7 </div> <div class="col col--10 s-price"> $3 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/xoxoday-empuls/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/feedbackly/" title="Feedbackly" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Feedbackly reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/feedbackly-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/feedbackly-logo2.png 186w" /> </div> <p>Feedbackly</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 7.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/feedbackly/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/mettl-360view/" title="Mettl 360View" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Mettl 360View reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Mettl-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Mettl-logo2.png 186w" /> </div> <p>Mettl 360View</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.6 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/mettl-360view/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/spidergap/" title="Spidergap" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Spidergap reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Spidergap-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Spidergap-logo2.png 186w" /> </div> <p>Spidergap</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 7.2 </div> <div class="col col--10 s-price"> $89 </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/spidergap/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/brandelp/" title="Brandelp" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Brandelp reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/03/Brandelp-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2019/03/Brandelp-logo-2.png 186w" /> </div> <p>Brandelp</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $10 </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/brandelp/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/heylisten/" title="Hey,Listen!" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Hey,Listen! reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/HeyListen-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/HeyListen-logo2.png 186w" /> </div> <p>Hey,Listen!</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> Free </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/heylisten/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/verified-reviews/" title="Verified Reviews" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Verified Reviews reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/04/vp43993c8db7b3d09084f0e022caf1ec59-93x48.png 93w, https://s.financesonline.com/uploads/2020/04/vp43993c8db7b3d09084f0e022caf1ec59.png 186w" /> </div> <p>Verified Reviews</p> </a> <div class="col col--20 s-cat "> Reviews Management Software </div> <div class="col col--10 s-ss"> 8.8 </div> <div class="col col--10 s-price"> $99 </div> <div class="col col--10 s-us"> 90% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/verified-reviews/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>2 user reviews</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> <div id="pagination" class="fot-pagination"><div class="fot-pagination__inner"><span class="mini-hide">Page 1 of 8</span><span class="fot-pagination__item fot-pagination__item--disabled">1</span><a class="fot-pagination__item" href="?page=2">2</a><a class="fot-pagination__item" href="?page=3">3</a><a class="fot-pagination__item" href="?page=4">4</a><a class="fot-pagination__item" href="?page=5">5</a><a class="fot-pagination__item" href="?page=6">6</a><a class="fot-pagination__item" href="?page=7">7</a><a class="fot-pagination__item" href="?page=8">8</a><a class="fot-pagination__item fot-pagination__item--last" href="?page=8">Last »</a><div class="clearfix"></div></div></div> <h3>Things to consider when you invest in a SaaS</h3> <p>Selecting a an apt SaaS product from the numerous good quality platforms out there can be a complex task. To help you, we have created this quick briefing. Find out if the SaaS vendor offers the following benefits:</p> <p>Reduced Cost: Most SaaS systems are pay as you go, and you don’t need to worry about added expenses for software maintenance or IT resources, upfront licensing fees, or in-house IT employees.</p> <p>Fast Set-up Time and Minimized Risk: You should be able to implement the SaaS solution quickly and easily. Make use of the free trial to learn if the app fits your requirements. If you choose a wrong solution, you can bail out easily with minimum losses. </p> <p>Customization and Integration: Pick a provider that offers a wide range of software packages and modules. You should be able to pay only for the functionality you use to meet the current requirements of your business. </p> <p>Security and Control: The platform should provide robust security. Pick a provider whose databanks are more secure than those in your office to maximize the gains.</p> <p>The Infrastructure: The provider should provide the needed infrastructure so that you need not host anything in-house or require the support of internal IT resources.</p> <p>Web Access: Your staff members should be able to access data anywhere, anytime. To help them be productive on the go, choose a provider that offers mobile apps that are compatible with leading operating systems.</p> <p>Consider all the six important elements mentioned above to choose the right system for your requirements. </p> <div class="fot-faq"> <h3><span class="icon icon--faq"></span>Frequently asked questions about Reviews Management Software</h3> <div class="fot-faq__item"> <a href="#">What is the best reviews management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q1"> <p>The best review management software is <strong><a href="https://reviews.financesonline.com/p/qualtrics/">Qualtrics CX</a></strong>. It’s a customer experience solution that lets you collect customer feedback and reviews and analyze them to better create new concepts, marketing ideas, and business decisions. It has a wide array of features that you can utilize for capturing customer insights and monitoring your business health.</p> <p>Qualtrics CX is also equipped with a customizable, role-based dashboard that provides a comprehensive view of all key performance metrics you need to monitor. You can also find all your program roadmaps and feedback collection organized in a single hub.</p> <p>Using Qualtrics iQ, Qualtrix CX gathers feedback and reviews then analyzes them automatically to make it easier for you to spot trends and patterns in consumer behavior. This helps you focus more on tasks that drive customer satisfaction and loyalty.</p> </div> </div> <div class="fot-faq__item"> <a href="#">What are the benefits of reviews management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q2"> <ul> <li><strong>Centralized consumer reviews</strong>. Since there are too many review platforms in the market, it can be difficult to track reviews about your brand across different channels. What a reviews management software does is provide you with a unified platform where you can easily see all the reviews and feedback your customers made about your brand.</li> <li><strong>Improved products and services.</strong> Reviews and feedback from your customers can help you improve the products and services you are marketing. Be it a positive or negative review, reviews management solutions sort and analyze them to give you a better idea about the products that are driving sales or are needing improvements.</li> <li><strong>Gain predictive insights</strong>. Most reviews management solutions allow you to predict customer behavior based on their previous purchasing records. By spotting trends and patterns in customer behavior, you can easily tell how your customers will react to a new product or new marketing campaigns.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What are the features of reviews management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q3"> <p><strong>Reviews and feedback dashboard</strong>. This is where you can find all the reviews and feedback your customers made on various review platforms.</p> <p><strong>Feedback responses</strong>. Most solutions in this category allow you to respond to your customers’ feedback directly from the platform.</p> <p><strong>Unified inbox</strong>. This is where you can see all messages from your customers in various business accounts that you have, such as Facebook, Gmail, Twitter, and other communication channels.</p> <p><strong>Notifications</strong>. For every review a customer makes, you will receive an instant notification that allows you to respond immediately and keep track of your business performance in real-time.</p> <p><strong>Analytics.</strong> With this feature, feedback and reviews are automatically analyzed. This helps you spot trends and patterns in customer behavior.</p> </div> </div> <div class="fot-faq__item"> <a href="#">What is the easiest reviews management software to use? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q4"> <p>The easiest reviews management software include Qualtrics CX, Qualaroo, and Verified Reviews.</p> <p><a href="https://reviews.financesonline.com/p/qualtrics/"><strong>Qualtrics CX</strong></a>. Qualtrics CX is an easy-to-use customer experience platform that helps you gather customer insights and analyze them to improve your products and services. It allows you to create professional-looking and meaningful surveys that you can easily customize according to the data you need to collect.</p> <p><a href="https://reviews.financesonline.com/p/qualaroo/"><strong>Qualaroo</strong></a>. Qualaroo is another straightforward application built for UI/EC designers, project managers, and developers. This software helps you collect user insights for the digital or mobile products that you have launched.</p> <p><a href="https://reviews.financesonline.com/p/verified-reviews/"><strong>Verified Reviews</strong></a>. Verified Reviews is a simple and convenient tool for gathering product testimonials and customer reviews. It has features to help you measure and analyze customer satisfaction.</p> </div> </div> <div class="fot-faq__item"> <a href="#">What is a good free reviews management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q5"> <p>If you’re looking for a good free reviews management software, you can check out SurveyMonkey, Yotpo, and Zoho Survey.</p> <p><strong><a href="https://reviews.financesonline.com/p/yotpo/">Yotpo</a></strong>. You can use Yotpo for free if you are looking for an ecommerce solution that can help you manage reviews, loyalty programs, referrals, and visual marketing. The free plan includes customization tools, on-site widgets, and contact management features that you can easily upgrade as your business grows.</p> <p><strong><a href="https://reviews.financesonline.com/p/zoho-survey/">Zoho Survey</a></strong>. With Zoho Survey, you can create customer surveys in minutes at no cost at all. Its free plan lets you choose from over 250 survey templates to accelerate your survey creation processes.</p> <p><a href="https://reviews.financesonline.com/p/surveymonkey/"><strong>SurveyMonkey</strong>.</a> SurveyMonkey is a free survey and feedback tool that you can use to interact with your customers and learn their behavior and demands. It lets you create sophisticated surveys, online polls, and quizzes for any audience.</p> </div> </div> </div> <script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the best reviews management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/?post_type=acf-field&p=77#faq-q1", "text": "<p>The best review management software is <strong><a href=\"https://reviews.financesonline.com/p/qualtrics/\">Qualtrics CX</a></strong>. It’s a customer experience solution that lets you collect customer feedback and reviews and analyze them to better create new concepts, marketing ideas, and business decisions. It has a wide array of features that you can utilize for capturing customer insights and monitoring your business health.</p>\n<p>Qualtrics CX is also equipped with a customizable, role-based dashboard that provides a comprehensive view of all key performance metrics you need to monitor. You can also find all your program roadmaps and feedback collection organized in a single hub.</p>\n<p>Using Qualtrics iQ, Qualtrix CX gathers feedback and reviews then analyzes them automatically to make it easier for you to spot trends and patterns in consumer behavior. This helps you focus more on tasks that drive customer satisfaction and loyalty.</p>\n" } }, { "@type": "Question", "name": "What are the benefits of reviews management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/?post_type=acf-field&p=77#faq-q2", "text": "<ul>\n<li><strong>Centralized consumer reviews</strong>. Since there are too many review platforms in the market, it can be difficult to track reviews about your brand across different channels. What a reviews management software does is provide you with a unified platform where you can easily see all the reviews and feedback your customers made about your brand.</li>\n<li><strong>Improved products and services.</strong> Reviews and feedback from your customers can help you improve the products and services you are marketing. 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Most solutions in this category allow you to respond to your customers’ feedback directly from the platform.</p>\n<p><strong>Unified inbox</strong>. This is where you can see all messages from your customers in various business accounts that you have, such as Facebook, Gmail, Twitter, and other communication channels.</p>\n<p><strong>Notifications</strong>. For every review a customer makes, you will receive an instant notification that allows you to respond immediately and keep track of your business performance in real-time.</p>\n<p><strong>Analytics.</strong> With this feature, feedback and reviews are automatically analyzed. This helps you spot trends and patterns in customer behavior.</p>\n" } }, { "@type": "Question", "name": "What is the easiest reviews management software to use?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/?post_type=acf-field&p=77#faq-q4", "text": "<p>The easiest reviews management software include Qualtrics CX, Qualaroo, and Verified Reviews.</p>\n<p><a href=\"https://reviews.financesonline.com/p/qualtrics/\"><strong>Qualtrics CX</strong></a>. Qualtrics CX is an easy-to-use customer experience platform that helps you gather customer insights and analyze them to improve your products and services. It allows you to create professional-looking and meaningful surveys that you can easily customize according to the data you need to collect.</p>\n<p><a href=\"https://reviews.financesonline.com/p/qualaroo/\"><strong>Qualaroo</strong></a>. Qualaroo is another straightforward application built for UI/EC designers, project managers, and developers. This software helps you collect user insights for the digital or mobile products that you have launched.</p>\n<p><a href=\"https://reviews.financesonline.com/p/verified-reviews/\"><strong>Verified Reviews</strong></a>. Verified Reviews is a simple and convenient tool for gathering product testimonials and customer reviews. It has features to help you measure and analyze customer satisfaction.</p>\n" } }, { "@type": "Question", "name": "What is a good free reviews management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://financesonline.com/?post_type=acf-field&p=77#faq-q5", "text": "<p>If you’re looking for a good free reviews management software, you can check out SurveyMonkey, Yotpo, and Zoho Survey.</p>\n<p><strong><a href=\"https://reviews.financesonline.com/p/yotpo/\">Yotpo</a></strong>. You can use Yotpo for free if you are looking for an ecommerce solution that can help you manage reviews, loyalty programs, referrals, and visual marketing. The free plan includes customization tools, on-site widgets, and contact management features that you can easily upgrade as your business grows.</p>\n<p><strong><a href=\"https://reviews.financesonline.com/p/zoho-survey/\">Zoho Survey</a></strong>. With Zoho Survey, you can create customer surveys in minutes at no cost at all. Its free plan lets you choose from over 250 survey templates to accelerate your survey creation processes.</p>\n<p><a href=\"https://reviews.financesonline.com/p/surveymonkey/\"><strong>SurveyMonkey</strong>.</a> SurveyMonkey is a free survey and feedback tool that you can use to interact with your customers and learn their behavior and demands. It lets you create sophisticated surveys, online polls, and quizzes for any audience.</p>\n" } } ] }</script> <div class="category__author" style="display: flex;"> <div class="category__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload"> </div> <div class="category__author__desc"> <h4>By <a href="/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <p class="updated">Updated <time datetime="2024-11-18T14:56:15+00:00" title="2024-11-18T14:56:15+00:00">November 18, 2024</time></p> </div> </div> </div> </div> </div> </div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <h3> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://financesonline.com/media/themes/fot/dist/img/information.png 1x,https://financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </h3> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script> window.addEventListener('FoExitPopupScriptLoaded', function() { fo_show_ep(); }); </script>  <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="fot-social" class="fot-social" data-id="77" data-type="term" data-url="https://financesonline.com/c/reviews-management-software/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/surveysparrow/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/surveysparrow/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/surveysparrow/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div>  <style> .footer li { width: 100%!important; float:none; } @media screen and (min-width: 481px) { .footer ul { display: block!important; } } @media screen and (max-width: 480px) { .footer ul { margin-bottom: 0; display: none; } .footer li { width: 50%!important; float:left; } .footer ul:after { content: ''; clear: both; display: block; } .footer__heading { cursor:pointer; } } </style> <div class="footer"> <div class="main-container "> <div class="col col--50 col--sm"> <a href="https://financesonline.com" title="FinancesOnline Homepage" class="footer__title"><span>Finances</span>Online</a> <p><strong>EU Office:</strong> Grojecka 70/13 Warsaw, 02-359 Poland</p> <p><strong>US Office:</strong> 120 St James Ave Floor 6, Boston, MA 02116</p> <a href="/add-product/" class="btn btn--listed" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="col col--50 col--sm"> <div class="col col--33 col--sm"> <div class="footer__heading">Company</div> <ul> <li><a href="/about-us/" title="About Us">About Us</a></li> <li><a href="/contact-us/" title="Contact Us">Contact Us</a></li> <li><a href="/add-product/" title="Add Your Product">Add Your Product</a></li> <li><a href="/careers/" title="Careers">Careers</a></li> <li><a href="/research-center/" title="Research Center">Research Center</a></li> <li><a href="/research-team/" title="Research Team">Research Team</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Policies</div> <ul> <li><a href="/terms-of-use/" title="Terms of Use">Terms of Use</a></li> <li><a href="/privacy-policy/" title="Privacy Policy">Privacy Policy</a></li> <li><a href="/cookies-policy/" title="Cookies Policy">Cookies Policy</a></li> <li><a href="/scoring-methodology/" title="Scoring Methodology">Scoring Methodology</a></li> <li><a href="/ccpa/" title="Do not sell my personal information">Do not sell my personal information</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Content</div> <ul> <li><a href="/write-for-us/" title="Write For Us">Write For Us</a></li> <li><a href="/software-for-small-business/" title="For Small Business">For Small Business</a></li> <li><a href="/topapps/" title="Top Software">Top Software</a></li> <li><a href="https://reviews.financesonline.com/" title="Software reviews">Software reviews</a></li> <li><a href="https://comparisons.financesonline.com/" title="Software comparisons">Software comparisons</a></li> <li><a href="https://alternatives.financesonline.com/" title="Software alternatives">Software alternatives</a></li> </ul> </div> </div> <div class="clearfix"></div> </div> <div class="footer__copyright"> <div class="main-container "> <p class="mini-hide">Copyright © 2024 FinancesOnline. 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