CINXE.COM
Support
<html dir="ltr" lang="en-US" prefix="og: https://ogp.me/ns#"> <head> <!--[if IE]> <meta http-equiv="X-UA-Compatible" content="IE=edge" > <![endif]--> <!-- Metadata --> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=0, minimum-scale=1.0, maximum-scale=1.0"/> <!-- Title --> <link rel="profile" href="http://gmpg.org/xfn/11"> <link rel="pingback" href="https://soliloquywp.com/xmlrpc.php"> <link rel="dns-prefetch" href="//fonts.googleapis.com/"> <!-- All in One SEO Pro 4.7.4.2 - aioseo.com --> <title>Support</title> <meta name="robots" content="max-image-preview:large" /> <meta name="google-site-verification" content="y92R-hZUcUyF3G-kDcg_3AxTBaJ3uHzmSnIOXWiVhjg" /> <link rel="canonical" href="https://soliloquywp.com/members-area/support/" /> <meta name="generator" content="All in One SEO Pro (AIOSEO) 4.7.4.2" /> <meta property="og:locale" content="en_US" /> <meta property="og:site_name" content="Soliloquy" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Support" /> <meta property="og:url" content="https://soliloquywp.com/members-area/support/" /> <meta property="og:image" content="https://soliloquywp.com/wp-content/uploads/2016/03/logo.png" /> <meta property="og:image:secure_url" content="https://soliloquywp.com/wp-content/uploads/2016/03/logo.png" /> <meta property="article:published_time" content="2016-05-18T20:14:25+00:00" /> <meta property="article:modified_time" content="2024-02-15T13:53:42+00:00" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@soliloquywp" /> <meta name="twitter:title" content="Support" /> <meta name="twitter:creator" content="@soliloquywp" /> <meta name="twitter:image" content="https://soliloquywp.com/wp-content/uploads/2016/03/logo.png" /> <meta name="twitter:label1" content="Written by" /> <meta name="twitter:data1" content="Chris+Kelley" /> <script type="application/ld+json" class="aioseo-schema"> {"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/soliloquywp.com\/members-area\/support\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/soliloquywp.com\/#listItem","position":1,"name":"Home","item":"https:\/\/soliloquywp.com\/","nextItem":"https:\/\/soliloquywp.com\/members-area\/#listItem"},{"@type":"ListItem","@id":"https:\/\/soliloquywp.com\/members-area\/#listItem","position":2,"name":"Members Area","item":"https:\/\/soliloquywp.com\/members-area\/","nextItem":"https:\/\/soliloquywp.com\/members-area\/support\/#listItem","previousItem":"https:\/\/soliloquywp.com\/#listItem"},{"@type":"ListItem","@id":"https:\/\/soliloquywp.com\/members-area\/support\/#listItem","position":3,"name":"Support","previousItem":"https:\/\/soliloquywp.com\/members-area\/#listItem"}]},{"@type":"Organization","@id":"https:\/\/soliloquywp.com\/#organization","name":"Soliloquy","description":"Best Responsive WordPress Slider Plugin","url":"https:\/\/soliloquywp.com\/","logo":{"@type":"ImageObject","url":"https:\/\/soliloquywp.com\/wp-content\/uploads\/2016\/03\/logo.png","@id":"https:\/\/soliloquywp.com\/members-area\/support\/#organizationLogo","width":400,"height":82,"caption":"Best Responsive WordPress Slider Plugin"},"image":{"@id":"https:\/\/soliloquywp.com\/members-area\/support\/#organizationLogo"},"sameAs":["https:\/\/twitter.com\/soliloquywp"]},{"@type":"WebPage","@id":"https:\/\/soliloquywp.com\/members-area\/support\/#webpage","url":"https:\/\/soliloquywp.com\/members-area\/support\/","name":"Support","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/soliloquywp.com\/#website"},"breadcrumb":{"@id":"https:\/\/soliloquywp.com\/members-area\/support\/#breadcrumblist"},"datePublished":"2016-05-18T16:14:25-04:00","dateModified":"2024-02-15T08:53:42-05:00"},{"@type":"WebSite","@id":"https:\/\/soliloquywp.com\/#website","url":"https:\/\/soliloquywp.com\/","name":"Soliloquy","description":"Best Responsive WordPress Slider Plugin","inLanguage":"en-US","publisher":{"@id":"https:\/\/soliloquywp.com\/#organization"}}]} </script> <!-- All in One SEO Pro --> <link rel='dns-prefetch' href='//a.omappapi.com' /> <link rel='dns-prefetch' href='//js.stripe.com' /> <!-- This site uses the Google Analytics by MonsterInsights plugin v9.2.1 - Using Analytics tracking - https://www.monsterinsights.com/ --> <script src="//www.googletagmanager.com/gtag/js?id=G-QGXP3ERL6E" data-cfasync="false" data-wpfc-render="false" type="text/javascript" async></script> <script data-cfasync="false" data-wpfc-render="false" type="text/javascript"> var mi_version = '9.2.1'; var mi_track_user = true; var mi_no_track_reason = ''; var MonsterInsightsDefaultLocations = {"page_location":"https:\/\/soliloquywp.com\/members-area\/support\/"}; if ( typeof MonsterInsightsPrivacyGuardFilter === 'function' ) { var MonsterInsightsLocations = (typeof MonsterInsightsExcludeQuery === 'object') ? MonsterInsightsPrivacyGuardFilter( MonsterInsightsExcludeQuery ) : MonsterInsightsPrivacyGuardFilter( MonsterInsightsDefaultLocations ); } else { var MonsterInsightsLocations = (typeof MonsterInsightsExcludeQuery === 'object') ? MonsterInsightsExcludeQuery : MonsterInsightsDefaultLocations; } var disableStrs = [ 'ga-disable-G-QGXP3ERL6E', ]; /* Function to detect opted out users */ function __gtagTrackerIsOptedOut() { for (var index = 0; index < disableStrs.length; index++) { if (document.cookie.indexOf(disableStrs[index] + '=true') > -1) { return true; } } return false; } /* Disable tracking if the opt-out cookie exists. */ if (__gtagTrackerIsOptedOut()) { for (var index = 0; index < disableStrs.length; index++) { window[disableStrs[index]] = true; } } /* Opt-out function */ function __gtagTrackerOptout() { for (var index = 0; index < disableStrs.length; index++) { document.cookie = disableStrs[index] + '=true; expires=Thu, 31 Dec 2099 23:59:59 UTC; path=/'; window[disableStrs[index]] = true; } } if ('undefined' === typeof gaOptout) { function gaOptout() { __gtagTrackerOptout(); } } window.dataLayer = window.dataLayer || []; window.MonsterInsightsDualTracker = { helpers: {}, trackers: {}, }; if (mi_track_user) { function __gtagDataLayer() { dataLayer.push(arguments); } function __gtagTracker(type, name, parameters) { if (!parameters) { parameters = {}; } if (parameters.send_to) { __gtagDataLayer.apply(null, arguments); return; } if (type === 'event') { parameters.send_to = monsterinsights_frontend.v4_id; var hookName = name; if (typeof parameters['event_category'] !== 'undefined') { hookName = parameters['event_category'] + ':' + name; } if (typeof MonsterInsightsDualTracker.trackers[hookName] !== 'undefined') { MonsterInsightsDualTracker.trackers[hookName](parameters); } else { __gtagDataLayer('event', name, parameters); } } else { __gtagDataLayer.apply(null, arguments); } } __gtagTracker('js', new Date()); __gtagTracker('set', { 'developer_id.dZGIzZG': true, }); if ( MonsterInsightsLocations.page_location ) { __gtagTracker('set', MonsterInsightsLocations); } __gtagTracker('config', 'G-QGXP3ERL6E', {"forceSSL":"true","link_attribution":"true"} ); window.gtag = __gtagTracker; (function () { /* https://developers.google.com/analytics/devguides/collection/analyticsjs/ */ /* ga and __gaTracker compatibility shim. */ var noopfn = function () { return null; }; var newtracker = function () { return new Tracker(); }; var Tracker = function () { return null; }; var p = Tracker.prototype; p.get = noopfn; p.set = noopfn; p.send = function () { var args = Array.prototype.slice.call(arguments); args.unshift('send'); __gaTracker.apply(null, args); }; var __gaTracker = function () { var len = arguments.length; if (len === 0) { return; } var f = arguments[len - 1]; if (typeof f !== 'object' || f === null || typeof f.hitCallback !== 'function') { if ('send' === arguments[0]) { var hitConverted, hitObject = false, action; if ('event' === arguments[1]) { if ('undefined' !== typeof arguments[3]) { hitObject = { 'eventAction': arguments[3], 'eventCategory': arguments[2], 'eventLabel': arguments[4], 'value': arguments[5] ? arguments[5] : 1, } } } if ('pageview' === arguments[1]) { if ('undefined' !== typeof arguments[2]) { hitObject = { 'eventAction': 'page_view', 'page_path': arguments[2], } } } if (typeof arguments[2] === 'object') { hitObject = arguments[2]; } if (typeof arguments[5] === 'object') { Object.assign(hitObject, arguments[5]); } if ('undefined' !== typeof arguments[1].hitType) { hitObject = arguments[1]; if ('pageview' === hitObject.hitType) { hitObject.eventAction = 'page_view'; } } if (hitObject) { action = 'timing' === arguments[1].hitType ? 'timing_complete' : hitObject.eventAction; hitConverted = mapArgs(hitObject); __gtagTracker('event', action, hitConverted); } } return; } function mapArgs(args) { var arg, hit = {}; var gaMap = { 'eventCategory': 'event_category', 'eventAction': 'event_action', 'eventLabel': 'event_label', 'eventValue': 'event_value', 'nonInteraction': 'non_interaction', 'timingCategory': 'event_category', 'timingVar': 'name', 'timingValue': 'value', 'timingLabel': 'event_label', 'page': 'page_path', 'location': 'page_location', 'title': 'page_title', 'referrer' : 'page_referrer', }; for (arg in args) { if (!(!args.hasOwnProperty(arg) || !gaMap.hasOwnProperty(arg))) { hit[gaMap[arg]] = args[arg]; } else { hit[arg] = args[arg]; } } return hit; } try { f.hitCallback(); } catch (ex) { } }; __gaTracker.create = newtracker; __gaTracker.getByName = newtracker; __gaTracker.getAll = function () { return []; }; __gaTracker.remove = noopfn; __gaTracker.loaded = true; window['__gaTracker'] = __gaTracker; })(); } else { console.log(""); (function () { function __gtagTracker() { return null; } window['__gtagTracker'] = __gtagTracker; window['gtag'] = __gtagTracker; })(); } </script> <!-- / Google Analytics by MonsterInsights --> <script data-cfasync="false" data-wpfc-render="false" type="text/javascript"> window.MonsterInsightsDualTracker.helpers.mapProductItem = function (uaItem) { var prefixIndex, prefixKey, mapIndex; var toBePrefixed = ['id', 'name', 'list_name', 'brand', 'category', 'variant']; var item = {}; var fieldMap = { 'price': 'price', 'list_position': 'index', 'quantity': 'quantity', 'position': 'index', }; for (mapIndex in fieldMap) { if (uaItem.hasOwnProperty(mapIndex)) { item[fieldMap[mapIndex]] = uaItem[mapIndex]; } } for (prefixIndex = 0; prefixIndex < toBePrefixed.length; prefixIndex++) { prefixKey = toBePrefixed[prefixIndex]; if (typeof uaItem[prefixKey] !== 'undefined') { item['item_' + prefixKey] = uaItem[prefixKey]; } } return item; }; MonsterInsightsDualTracker.trackers['view_item_list'] = function (parameters) { var items = parameters.items; var listName, itemIndex, item, itemListName; var lists = { '_': {items: [], 'send_to': monsterinsights_frontend.v4_id}, }; for (itemIndex = 0; itemIndex < items.length; itemIndex++) { item = MonsterInsightsDualTracker.helpers.mapProductItem(items[itemIndex]); if (typeof item['item_list_name'] === 'undefined') { lists['_'].items.push(item); } else { itemListName = item['item_list_name']; if (typeof lists[itemListName] === 'undefined') { lists[itemListName] = { 'items': [], 'item_list_name': itemListName, 'send_to': monsterinsights_frontend.v4_id, }; } lists[itemListName].items.push(item); } } for (listName in lists) { __gtagDataLayer('event', 'view_item_list', lists[listName]); } }; MonsterInsightsDualTracker.trackers['select_content'] = function (parameters) { const items = parameters.items.map(MonsterInsightsDualTracker.helpers.mapProductItem); __gtagDataLayer('event', 'select_item', {items: items, send_to: parameters.send_to}); }; MonsterInsightsDualTracker.trackers['view_item'] = function (parameters) { const items = parameters.items.map(MonsterInsightsDualTracker.helpers.mapProductItem); __gtagDataLayer('event', 'view_item', {items: items, send_to: parameters.send_to}); }; </script> <script data-cfasync="false" data-wpfc-render="false" type="text/javascript"> if (window.hasOwnProperty('MonsterInsightsDualTracker')){ window.MonsterInsightsDualTracker.trackers['form:impression'] = function (parameters) { __gtagDataLayer('event', 'form_impression', { form_id: parameters.event_label, content_type: 'form', non_interaction: true, send_to: parameters.send_to, }); }; window.MonsterInsightsDualTracker.trackers['form:conversion'] = function (parameters) { __gtagDataLayer('event', 'generate_lead', { form_id: parameters.event_label, send_to: parameters.send_to, }); }; } </script> <link rel='stylesheet' id='wp-block-library-css' href='https://soliloquywp.com/wp-includes/css/dist/block-library/style.min.css?ver=6.5.4' type='text/css' media='all' /> <link rel='stylesheet' id='edd-blocks-css' href='https://soliloquywp.com/wp-content/plugins/easy-digital-downloads-pro/includes/blocks/assets/css/edd-blocks.css?ver=3.3.6.1' type='text/css' media='all' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> body{--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}body .is-layout-flex{flex-wrap: wrap;align-items: center;}body .is-layout-flex > *{margin: 0;}body .is-layout-grid{display: grid;}body .is-layout-grid > *{margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} .wp-block-navigation a:where(:not(.wp-element-button)){color: inherit;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} .wp-block-pullquote{font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='am-alert-style-css' href='https://soliloquywp.com/wp-content/plugins/am-shortcodes/assets/css/alert.css?ver=1.0.0' type='text/css' media='all' /> <link rel='stylesheet' id='edd-styles-css' href='https://soliloquywp.com/wp-content/plugins/easy-digital-downloads-pro/assets/css/edd.min.css?ver=3.3.6.1' type='text/css' media='all' /> <link rel='stylesheet' id='wp-components-css' href='https://soliloquywp.com/wp-includes/css/dist/components/style.min.css?ver=6.5.4' type='text/css' media='all' /> <link rel='stylesheet' id='godaddy-styles-css' href='https://soliloquywp.com/wp-content/plugins/coblocks/includes/Dependencies/GoDaddy/Styles/build/latest.css?ver=2.0.2' type='text/css' media='all' /> <link rel='stylesheet' id='edd-recurring-css' href='https://soliloquywp.com/wp-content/plugins/edd-recurring/assets/css/styles.css?ver=2.12.5.1' type='text/css' media='all' /> <link rel='stylesheet' id='soliloquy-screen-css' href='https://soliloquywp.com/wp-content/themes/soliloquy-v4/style.css?ver=4.0.4' type='text/css' media='' /> <link rel="https://api.w.org/" href="https://soliloquywp.com/wp-json/" /><link rel="alternate" type="application/json" href="https://soliloquywp.com/wp-json/wp/v2/pages/322078" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://soliloquywp.com/xmlrpc.php?rsd" /> <link rel='shortlink' href='https://soliloquywp.com/?p=322078' /> <link rel="alternate" type="application/json+oembed" href="https://soliloquywp.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fsoliloquywp.com%2Fmembers-area%2Fsupport%2F" /> <link rel="alternate" type="text/xml+oembed" href="https://soliloquywp.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fsoliloquywp.com%2Fmembers-area%2Fsupport%2F&format=xml" /> <!-- Stream WordPress user activity plugin v4.0.2 --> <meta name="generator" content="Easy Digital Downloads v3.3.6.1" /> <!-- begin Convert Experiences code--><script type="text/javascript" src="//cdn-4.convertexperiments.com/v1/js/10047864-100412492.js"></script><!-- end Convert Experiences code --> <!-- MonsterInsights Form Tracking --> <script data-cfasync="false" data-wpfc-render="false" type="text/javascript"> function monsterinsights_forms_record_impression(event) { monsterinsights_add_bloom_forms_ids(); var monsterinsights_forms = document.getElementsByTagName("form"); var monsterinsights_forms_i; for (monsterinsights_forms_i = 0; monsterinsights_forms_i < monsterinsights_forms.length; monsterinsights_forms_i++) { var monsterinsights_form_id = monsterinsights_forms[monsterinsights_forms_i].getAttribute("id"); var skip_conversion = false; /* Check to see if it's contact form 7 if the id isn't set */ if (!monsterinsights_form_id) { monsterinsights_form_id = monsterinsights_forms[monsterinsights_forms_i].parentElement.getAttribute("id"); if (monsterinsights_form_id && monsterinsights_form_id.lastIndexOf('wpcf7-f', 0) === 0) { /* If so, let's grab that and set it to be the form's ID*/ var tokens = monsterinsights_form_id.split('-').slice(0, 2); var result = tokens.join('-'); monsterinsights_forms[monsterinsights_forms_i].setAttribute("id", result);/* Now we can do just what we did above */ monsterinsights_form_id = monsterinsights_forms[monsterinsights_forms_i].getAttribute("id"); } else { monsterinsights_form_id = false; } } /* Check if it's Ninja Forms & id isn't set. */ if (!monsterinsights_form_id && monsterinsights_forms[monsterinsights_forms_i].parentElement.className.indexOf('nf-form-layout') >= 0) { monsterinsights_form_id = monsterinsights_forms[monsterinsights_forms_i].parentElement.parentElement.parentElement.getAttribute('id'); if (monsterinsights_form_id && 0 === monsterinsights_form_id.lastIndexOf('nf-form-', 0)) { /* If so, let's grab that and set it to be the form's ID*/ tokens = monsterinsights_form_id.split('-').slice(0, 3); result = tokens.join('-'); monsterinsights_forms[monsterinsights_forms_i].setAttribute('id', result); /* Now we can do just what we did above */ monsterinsights_form_id = monsterinsights_forms[monsterinsights_forms_i].getAttribute('id'); skip_conversion = true; } } if (monsterinsights_form_id && monsterinsights_form_id !== 'commentform' && monsterinsights_form_id !== 'adminbar-search') { __gtagTracker('event', 'impression', { event_category: 'form', event_label: monsterinsights_form_id, value: 1, non_interaction: true }); /* If a WPForms Form, we can use custom tracking */ if (monsterinsights_form_id && 0 === monsterinsights_form_id.lastIndexOf('wpforms-form-', 0)) { continue; } /* Formiddable Forms, use custom tracking */ if (monsterinsights_forms_has_class(monsterinsights_forms[monsterinsights_forms_i], 'frm-show-form')) { continue; } /* If a Gravity Form, we can use custom tracking */ if (monsterinsights_form_id && 0 === monsterinsights_form_id.lastIndexOf('gform_', 0)) { continue; } /* If Ninja forms, we use custom conversion tracking */ if (skip_conversion) { continue; } var custom_conversion_mi_forms = false; if (custom_conversion_mi_forms) { continue; } if (window.jQuery) { (function (form_id) { jQuery(document).ready(function () { jQuery('#' + form_id).on('submit', monsterinsights_forms_record_conversion); }); })(monsterinsights_form_id); } else { var __gaFormsTrackerWindow = window; if (__gaFormsTrackerWindow.addEventListener) { document.getElementById(monsterinsights_form_id).addEventListener("submit", monsterinsights_forms_record_conversion, false); } else { if (__gaFormsTrackerWindow.attachEvent) { document.getElementById(monsterinsights_form_id).attachEvent("onsubmit", monsterinsights_forms_record_conversion); } } } } else { continue; } } } function monsterinsights_forms_has_class(element, className) { return (' ' + element.className + ' ').indexOf(' ' + className + ' ') > -1; } function monsterinsights_forms_record_conversion(event) { var monsterinsights_form_conversion_id = event.target.id; var monsterinsights_form_action = event.target.getAttribute("miforms-action"); if (monsterinsights_form_conversion_id && !monsterinsights_form_action) { document.getElementById(monsterinsights_form_conversion_id).setAttribute("miforms-action", "submitted"); __gtagTracker('event', 'conversion', { event_category: 'form', event_label: monsterinsights_form_conversion_id, value: 1, }); } } /* Attach the events to all clicks in the document after page and GA has loaded */ function monsterinsights_forms_load() { if (typeof (__gtagTracker) !== 'undefined' && __gtagTracker) { var __gtagFormsTrackerWindow = window; if (__gtagFormsTrackerWindow.addEventListener) { __gtagFormsTrackerWindow.addEventListener("load", monsterinsights_forms_record_impression, false); } else { if (__gtagFormsTrackerWindow.attachEvent) { __gtagFormsTrackerWindow.attachEvent("onload", monsterinsights_forms_record_impression); } } } else { setTimeout(monsterinsights_forms_load, 200); } } /* Custom Ninja Forms impression tracking */ if (window.jQuery) { jQuery(document).on('nfFormReady', function (e, layoutView) { var label = layoutView.el; label = label.substring(1, label.length); label = label.split('-').slice(0, 3).join('-'); __gtagTracker('event', 'impression', { event_category: 'form', event_label: label, value: 1, non_interaction: true }); }); } /* Custom Bloom Form tracker */ function monsterinsights_add_bloom_forms_ids() { var bloom_forms = document.querySelectorAll('.et_bloom_form_content form'); if (bloom_forms.length > 0) { for (var i = 0; i < bloom_forms.length; i++) { if ('' === bloom_forms[i].id) { var form_parent_root = monsterinsights_find_parent_with_class(bloom_forms[i], 'et_bloom_optin'); if (form_parent_root) { var classes = form_parent_root.className.split(' '); for (var j = 0; j < classes.length; ++j) { if (0 === classes[j].indexOf('et_bloom_optin')) { bloom_forms[i].id = classes[j]; } } } } } } } function monsterinsights_find_parent_with_class(element, className) { if (element.parentNode && '' !== className) { if (element.parentNode.className.indexOf(className) >= 0) { return element.parentNode; } else { return monsterinsights_find_parent_with_class(element.parentNode, className); } } return false; } monsterinsights_forms_load(); </script> <!-- End MonsterInsights Form Tracking --> <link rel="icon" href="https://soliloquywp.com/wp-content/uploads/2016/03/cropped-site_icon-32x32.png" sizes="32x32" /> <link rel="icon" href="https://soliloquywp.com/wp-content/uploads/2016/03/cropped-site_icon-192x192.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://soliloquywp.com/wp-content/uploads/2016/03/cropped-site_icon-180x180.png" /> <meta name="msapplication-TileImage" content="https://soliloquywp.com/wp-content/uploads/2016/03/cropped-site_icon-270x270.png" /> <style type="text/css" id="wp-custom-css"> /* Start New Demo Custom CSS*/ .postid-352718 .fluid-width-video-wrapper { visibility: hidden !important; } body.page-id-529397 h1 { text-align: center; margin: 10px 0; } body.page-id-529397 section.intro { padding: 120px 0 0 0; } body.page-id-529397 .intro .container article p { font-size: 16px; line-height: 1.3em; margin-bottom: 10px; } /* End New Demo Custom CSS*/ /*2021 Full Width Demo CSS*/ body.page.page-id-589996 #content { width: 100% !important; max-width: 100%; } body.page.page-id-589996 #content ul#soliloquy-519608 img { width: 100%; } body.page.page-id-589996 .post-589996 p, pre { width: 80%; margin: 0 auto; } body.page.page-id-589996 .button-primary { } /*End Full Width Demo CSS*/ body.soliloquy_docs-template-default h3 { font-size: 27px; } body.soliloquy_docs-template-default h5 { font-size: 20px; } body.soliloquy_docs-template-default .panel .panel-content { padding: 20px; } body.soliloquy_docs-template-default h1 { font-size: 28px; } body.soliloquy_docs-template-default ol li, body.soliloquy_docs-template-default ul li, body.soliloquy_docs-template-default dl li { margin-bottom: 10px; line-height: 25px; margin-top: 10px; } body.page.page-id-519610 #content { width: 100% !important; max-width: 100%; } body.page.page-id-519610 #content ul#soliloquy-519608 img { width: 100%; } body.page-template-page-templatestemplate-checkout-php #edd_checkout_form_wrap form#edd_purchase_form fieldset#edd_cc_fields label.edd-label { float: none; padding-bottom: 10px; } .envira-renewal-notice { display: none; } /*Demo Page CSS*/ body.page-id-592832 .container { width: 92% !important; } body.page-id-592832 p { text-align: center; font-size: 16px !important; margin: 0 auto !important; line-height: 25px !important; } body.page-id-592832 .intro .container h1 { font-weight: 700; font-size: 30px; text-align: center; } body.page-id-592832 section.cta div.cta-inner { padding: 14px 90px 30px; } body.page-id-592832 footer#footer aside ul.column { width: 19%; } body.page-id-592832 section.intro { padding: 80px 0 0 0 !important; } body.page-id-592832 section, body.envira_album-template-default.postid-133269 section { padding: 15px 0 0 0; } body.page-id-592832 .demo-grid .label h2 { font-size: 20px; } @media only screen and (max-width: 600px) { body.page-id-592832 a.demo-grid { flex: none; margin: 0 0 20px 0; max-width: 100%; width: 95%; } } </style> <noscript><style id="rocket-lazyload-nojs-css">.rll-youtube-player, [data-lazy-src]{display:none !important;}</style></noscript> </head> <!--Start Body--> <body class="page-template page-template-page-templates page-template-template-page-with-blocks page-template-page-templatestemplate-page-with-blocks-php page page-id-322078 page-child parent-pageid-257 wp-custom-logo edd-js-none"> <div id="header-wrap"> <header id="header" role="banner"> <div class="container"> <a href="https://soliloquywp.com/" class="custom-logo-link" rel="home"><img width="400" height="82" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20400%2082'%3E%3C/svg%3E" class="custom-logo" alt="Best Responsive WordPress Slider Plugin" decoding="async" data-lazy-srcset="https://soliloquywp.com/wp-content/uploads/2016/03/logo.png 400w, https://soliloquywp.com/wp-content/uploads/2016/03/logo-300x62.png 300w" data-lazy-sizes="(max-width: 400px) 100vw, 400px" title="logo - Soliloquy" data-lazy-src="https://soliloquywp.com/wp-content/uploads/2016/03/logo.png" /><noscript><img width="400" height="82" src="https://soliloquywp.com/wp-content/uploads/2016/03/logo.png" class="custom-logo" alt="Best Responsive WordPress Slider Plugin" decoding="async" srcset="https://soliloquywp.com/wp-content/uploads/2016/03/logo.png 400w, https://soliloquywp.com/wp-content/uploads/2016/03/logo-300x62.png 300w" sizes="(max-width: 400px) 100vw, 400px" title="logo - Soliloquy" /></noscript></a> <div class="right"> <nav id="header-menu" class="menu-primary-navigation-container"><ul id="header-nav" class=""><li id="menu-item-322109" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322109"><a href="https://soliloquywp.com/features/">Features</a></li> <li id="menu-item-594427" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-594427"><a href="https://soliloquywp.com/soliloquy-demo/">Demo</a></li> <li id="menu-item-322084" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-322084"><a href="https://soliloquywp.com/pricing/">Pricing</a></li> <li id="menu-item-322101" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322101"><a href="https://soliloquywp.com/contact/">Contact</a></li> <li id="menu-item-322090" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322090"><a href="https://soliloquywp.com/login/">Login</a></li> <li id="menu-item-322085" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-322085"><a href="https://soliloquywp.com/blog/">Blog</a></li> <li id="menu-item-322092" class="button button-primary menu-item menu-item-type-post_type menu-item-object-page menu-item-322092"><a href="https://soliloquywp.com/pricing/">Get Soliloquy</a></li> </ul></nav> <!-- Sidr: Navigation Close Button --> <div id="sidr-close-button"> <a href="#sidr-close" id="sidr-close">X</a> </div> <!-- Mobile Menu --> <a href="#sidr-main" id="sidr-menu-button">☰</a> </div> </div> </header> </div> <!-- Intro --> <section id="intro"> <div class="container"> <article class="center"> <h1 class="page-title">Support</h1> </article> </div> </section> <main id="content-blocks"> <div class="container"> <nav class="tabbed-menu"> <ul id="menu-member-area" class=""><!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"> <html><body><li id="menu-item-322093" class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor current-page-parent menu-item-322093"><a href="https://soliloquywp.com/members-area/">Overview</a></li> <li id="menu-item-322096" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322096"><a href="https://soliloquywp.com/members-area/purchase-history/">Purchase History</a></li> <li id="menu-item-322094" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322094"><a href="https://soliloquywp.com/members-area/downloads/">Downloads</a></li> <li id="menu-item-322095" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322095"><a href="https://soliloquywp.com/members-area/profile/">Profile</a></li> <li id="menu-item-322097" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-322078 current_page_item menu-item-322097"><a href="https://soliloquywp.com/members-area/support/" aria-current="page">Support</a></li> <li id="menu-item-322098" class="logout menu-item menu-item-type-custom menu-item-object-custom menu-item-322098"><a href="https://soliloquywp.com/wp-login.php?action=logout&_wpnonce=23799b6fcc">Logout</a></li> </body></html> </ul> </nav> </div> <section class="content"> <div class="container"> <article> <div class="wpforms-container panel panel-secondary panel-content" id="wpforms-631993"><form id="wpforms-form-631993" class="wpforms-validate wpforms-form wpforms-ajax-form" data-formid="631993" method="post" enctype="multipart/form-data" action="/members-area/support/?wpforms_form_id=631993" data-token="f375a8066e678806adc53fcc1585bb35" data-token-time="1740914853"><noscript class="wpforms-error-noscript">Please enable JavaScript in your browser to complete this form.</noscript><div class="wpforms-field-container"><div id="wpforms-631993-field_1-container" class="wpforms-field wpforms-field-name" data-field-id="1"><label class="wpforms-field-label">Name <span class="wpforms-required-label">*</span></label><div class="wpforms-field-row wpforms-field-large"><div class="wpforms-field-row-block wpforms-first wpforms-one-half"><input type="text" id="wpforms-631993-field_1" class="wpforms-field-name-first wpforms-field-required" name="wpforms[fields][1][first]" required><label for="wpforms-631993-field_1" class="wpforms-field-sublabel after">First</label></div><div class="wpforms-field-row-block wpforms-one-half"><input type="text" id="wpforms-631993-field_1-last" class="wpforms-field-name-last wpforms-field-required" name="wpforms[fields][1][last]" required><label for="wpforms-631993-field_1-last" class="wpforms-field-sublabel after">Last</label></div></div></div><div id="wpforms-631993-field_2-container" class="wpforms-field wpforms-field-email" data-field-id="2"><label class="wpforms-field-label">Email <span class="wpforms-required-label">*</span></label><div class="wpforms-field-row wpforms-field-large"><div class="wpforms-field-row-block wpforms-one-half wpforms-first"><input type="email" id="wpforms-631993-field_2" class="wpforms-field-required wpforms-field-email-primary" name="wpforms[fields][2][primary]" spellcheck="false" required><label for="wpforms-631993-field_2" class="wpforms-field-sublabel after">Email</label></div><div class="wpforms-field-row-block wpforms-one-half"><input type="email" id="wpforms-631993-field_2-secondary" class="wpforms-field-email-secondary wpforms-field-required" data-rule-confirm="#wpforms-631993-field_2" name="wpforms[fields][2][secondary]" spellcheck="false" required><label for="wpforms-631993-field_2-secondary" class="wpforms-field-sublabel after">Confirm Email</label></div></div></div><div id="wpforms-631993-field_18-container" class="wpforms-field wpforms-field-radio wpforms-list-2-columns wpforms-conditional-trigger" data-field-id="18"><label class="wpforms-field-label">How can we help today? <span class="wpforms-required-label">*</span></label><ul id="wpforms-631993-field_18" class="wpforms-field-required"><li class="choice-1 depth-1"><input type="radio" id="wpforms-631993-field_18_1" name="wpforms[fields][18]" value="General question" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_18_1">General question</label></li><li class="choice-4 depth-1"><input type="radio" id="wpforms-631993-field_18_4" name="wpforms[fields][18]" value="Account" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_18_4">Account</label></li><li class="choice-3 depth-1"><input type="radio" id="wpforms-631993-field_18_3" name="wpforms[fields][18]" value="Technical issue or bug" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_18_3">Technical issue or bug</label></li><li class="choice-2 depth-1"><input type="radio" id="wpforms-631993-field_18_2" name="wpforms[fields][18]" value="Feature Request" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_18_2">Feature Request</label></li><li class="choice-6 depth-1"><input type="radio" id="wpforms-631993-field_18_6" name="wpforms[fields][18]" value="Other" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_18_6">Other</label></li></ul></div><div id="wpforms-631993-field_35-container" class="wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show" data-field-id="35" style="display:none;"><label class="wpforms-field-label">How can we help with your account?</label><ul id="wpforms-631993-field_35"><li class="choice-1 depth-1"><input type="radio" id="wpforms-631993-field_35_1" name="wpforms[fields][35]" value="General account question" ><label class="wpforms-field-label-inline" for="wpforms-631993-field_35_1">General account question</label></li><li class="choice-2 depth-1"><input type="radio" id="wpforms-631993-field_35_2" name="wpforms[fields][35]" value="I have a question about my license renewal" ><label class="wpforms-field-label-inline" for="wpforms-631993-field_35_2">I have a question about my license renewal</label></li><li class="choice-3 depth-1"><input type="radio" id="wpforms-631993-field_35_3" name="wpforms[fields][35]" value="I'd like to request a refund" ><label class="wpforms-field-label-inline" for="wpforms-631993-field_35_3">I'd like to request a refund</label></li></ul></div><div id="wpforms-631993-field_20-container" class="wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show" data-field-id="20" style="display:none;"><label class="wpforms-field-label">What type of feature request is this?</label><ul id="wpforms-631993-field_20"><li class="choice-1 depth-1"><input type="radio" id="wpforms-631993-field_20_1" name="wpforms[fields][20]" value="New integration" ><label class="wpforms-field-label-inline" for="wpforms-631993-field_20_1">New integration</label></li><li class="choice-2 depth-1"><input type="radio" id="wpforms-631993-field_20_2" name="wpforms[fields][20]" value="An improvement to an existing feature" ><label class="wpforms-field-label-inline" for="wpforms-631993-field_20_2">An improvement to an existing feature</label></li></ul></div><div id="wpforms-631993-field_27-container" class="wpforms-field wpforms-field-layout" data-field-id="27"><div class="wpforms-field-layout-columns wpforms-field-layout-preset-50-50"><div class="wpforms-layout-column wpforms-layout-column-50" ><div id="wpforms-631993-field_28-container" class="wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger" data-field-id="28" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_28">Soliloquy plugin version <span class="wpforms-required-label">*</span></label><input type="text" id="wpforms-631993-field_28" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][28]" required><div class="wpforms-field-description">Check out this <a href="https://www.wpbeginner.com/beginners-guide/how-to-easily-check-which-wordpress-version-you-are-using/#aioseo-bonus-tip-find-out-which-plugin-version-you-are-using" target="_blank">guide</a> on how to find your Soliloquy plugin version. </div></div><div id="wpforms-631993-field_39-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="39" style="display:none;"><div id="wpforms-631993-field_39"><div><p style="-moz-box-shadow: 1px 1px 3px 2px; -webkit-box-shadow: 1px 1px 3px 2px; box-shadow: 1px 1px 3px 2px; border: 3px solid #ff3700;border-radius: 5px;padding: 7px;"> You're using the latest version of Soliloquy! </p></div></div></div><div id="wpforms-631993-field_40-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="40" style="display:none;"><div id="wpforms-631993-field_40"><div><p style="-moz-box-shadow: 1px 1px 3px 2px; -webkit-box-shadow: 1px 1px 3px 2px; box-shadow: 1px 1px 3px 2px; border: 3px solid #ff3700;border-radius: 5px;padding: 7px;"> It looks like you might be using an outdated plugin version! <br /><br /> The latest version is <b>2.6.12</b>. We always recommend you stay up-to-date with the latest version of Soliloquy. </p></div></div></div></div><div class="wpforms-layout-column wpforms-layout-column-50" ><div id="wpforms-631993-field_29-container" class="wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show" data-field-id="29" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_29">WordPress version <span class="wpforms-required-label">*</span></label><input type="text" id="wpforms-631993-field_29" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][29]" required><div class="wpforms-field-description">Check out this <a href="https://www.wpbeginner.com/beginners-guide/how-to-easily-check-which-wordpress-version-you-are-using/" target="_blank">guide</a> on how to find your WordPress version. </div></div></div></div></div><div id="wpforms-631993-field_21-container" class="wpforms-field wpforms-field-radio wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger" data-field-id="21" style="display:none;"><label class="wpforms-field-label">Access to WordPress website <span class="wpforms-required-label">*</span></label><ul id="wpforms-631993-field_21" class="wpforms-field-required"><li class="choice-1 depth-1"><input type="radio" id="wpforms-631993-field_21_1" name="wpforms[fields][21]" value="I will provide access by creating a temporary administrator user account" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_21_1">I will provide access by creating a temporary administrator user account</label></li><li class="choice-2 depth-1"><input type="radio" id="wpforms-631993-field_21_2" name="wpforms[fields][21]" value="I will provide access by sharing my own administrator user account" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_21_2">I will provide access by sharing my own administrator user account</label></li><li class="choice-3 depth-1"><input type="radio" id="wpforms-631993-field_21_3" name="wpforms[fields][21]" value="I will not or cannot provide access" required ><label class="wpforms-field-label-inline" for="wpforms-631993-field_21_3">I will not or cannot provide access</label></li></ul><div class="wpforms-field-description">Site access allows our support team to investigate quickly and efficiently.</div></div><div id="wpforms-631993-field_22-container" class="wpforms-field wpforms-field-html alert alert-info wpforms-conditional-field wpforms-conditional-show" data-field-id="22" style="display:none;"><div id="wpforms-631993-field_22">The safety of your website is very important to us. We recommend providing your account password securely through <a href="https://secrets.supportally.com/" target="_blank">SupportAlly Secrets</a>. </div></div><div id="wpforms-631993-field_23-container" class="wpforms-field wpforms-field-html alert alert-info wpforms-conditional-field wpforms-conditional-show" data-field-id="23" style="display:none;"><div id="wpforms-631993-field_23">We understand that not everyone is comfortable or able to provide access to their site. Please note that access allows our support team to investigate quickly and efficiently. If you choose not to provide credentials, it can take longer to resolve the issue. When possible, we recommend creating a temporary administrator user account to safely and securely share access.</div></div><div id="wpforms-631993-field_3-container" class="wpforms-field wpforms-field-url wpforms-conditional-field wpforms-conditional-show" data-field-id="3" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_3">Issue URL</label><input type="url" id="wpforms-631993-field_3" class="wpforms-field-large" name="wpforms[fields][3]" ><div class="wpforms-field-description">Please provide a link to the page experiencing the issue.</div></div><div id="wpforms-631993-field_30-container" class="wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show" data-field-id="30" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_30">Your Website Log In URL <span class="wpforms-required-label">*</span></label><input type="text" id="wpforms-631993-field_30" class="wpforms-field-large wpforms-field-required" name="wpforms[fields][30]" required><div class="wpforms-field-description">E.g. https://example.com/wp-admin/ - where you go to access the admin dashboard. </div></div><div id="wpforms-631993-field_31-container" class="wpforms-field wpforms-field-layout" data-field-id="31"><div class="wpforms-field-layout-columns wpforms-field-layout-preset-50-50"><div class="wpforms-layout-column wpforms-layout-column-50" ><div id="wpforms-631993-field_32-container" class="wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show" data-field-id="32" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_32">Your Website Username</label><input type="text" id="wpforms-631993-field_32" class="wpforms-field-medium" name="wpforms[fields][32]" ></div></div><div class="wpforms-layout-column wpforms-layout-column-50" ><div id="wpforms-631993-field_33-container" class="wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show" data-field-id="33" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_33">Your Website Password</label><input type="text" id="wpforms-631993-field_33" class="wpforms-field-medium" name="wpforms[fields][33]" ></div></div></div></div><div id="wpforms-631993-field_34-container" class="wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show" data-field-id="34" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_34">SupportAlly Secrets Link</label><input type="text" id="wpforms-631993-field_34" class="wpforms-field-medium" name="wpforms[fields][34]" ><div class="wpforms-field-description">Unique link generated from <a href="https://secrets.supportally.com/" target="_blank">SupportAlly Secrets</a>, used to securely share a password.</div></div><div id="wpforms-631993-field_12-container" class="wpforms-field wpforms-field-file-upload wpforms-conditional-field wpforms-conditional-show" data-field-id="12" style="display:none;"><label class="wpforms-field-label" for="wpforms-631993-field_12">Screenshots:</label><div class="wpforms-uploader" data-field-id="12" data-form-id="631993" data-input-name="wpforms_631993_12" data-extensions="jpg,pdf,gif,png,txt,jpeg" data-max-size="8388608" data-max-file-number="10" data-post-max-size="8388608" data-max-parallel-uploads="4" data-parallel-uploads="true" data-file-chunk-size="2097152"> <div class="dz-message"> <svg viewBox="0 0 1024 1024" focusable="false" data-icon="inbox" width="50px" height="50px" fill="currentColor" aria-hidden="true"> <path d="M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z"></path> </svg> <span class="modern-title">Click or drag files to this area to upload.</span> <span class="modern-hint">You can upload up to 10 files.</span> </div> </div> <input type="text" autocomplete="off" readonly class="dropzone-input" style="position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;" id="wpforms-631993-field_12" name="wpforms_631993_12" value=""> <div class="wpforms-field-description">Screenshots are a huge help! Try a browser extension or free apps like Jing, Owely, Monosnap. 10MB limit per image with a max of 10 files.</div></div><div id="wpforms-631993-field_7-container" class="wpforms-field wpforms-field-textarea wpforms-conditional-trigger" data-field-id="7"><label class="wpforms-field-label" for="wpforms-631993-field_7">How may we help you? <span class="wpforms-required-label">*</span></label><textarea id="wpforms-631993-field_7" class="wpforms-field-medium wpforms-field-required" name="wpforms[fields][7]" required></textarea></div><div id="wpforms-631993-field_36-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="36" style="display:none;"><div id="wpforms-631993-field_36"><div><p style="-moz-box-shadow: 1px 1px 3px 2px; -webkit-box-shadow: 1px 1px 3px 2px; box-shadow: 1px 1px 3px 2px; border: 3px solid #ff3700;border-radius: 5px;padding: 7px;"> Need help adding links to your images? <br /><br /> We have a great guide to walk you through including links in your slider <a href="https://soliloquywp.com/docs/add-links-slides/">here</a> as well as a ton of other documentation for mobile sliders! </p></div></div></div><div id="wpforms-631993-field_37-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="37" style="display:none;"><div id="wpforms-631993-field_37"><div><p style="-moz-box-shadow: 1px 1px 3px 2px; -webkit-box-shadow: 1px 1px 3px 2px; box-shadow: 1px 1px 3px 2px; border: 3px solid #ff3700;border-radius: 5px;padding: 7px;"> Having trouble creating sliders on the fly? <br /><br /> Our <a href="https://soliloquywp.com/docs/dynamic-addon/">step-by-step guide</a> will help get you started using the Dynamic addon so you can make sliders faster than ever! </p></div></div></div><div id="wpforms-631993-field_38-container" class="wpforms-field wpforms-field-html wpforms-conditional-field wpforms-conditional-show" data-field-id="38" style="display:none;"><div id="wpforms-631993-field_38"><div><p style="-moz-box-shadow: 1px 1px 3px 2px; -webkit-box-shadow: 1px 1px 3px 2px; box-shadow: 1px 1px 3px 2px; border: 3px solid #ff3700;border-radius: 5px;padding: 7px;"> Need help setting up a carousel slider? <br /><br /> Our <a href="https://soliloquywp.com/docs/carousel-addon/">guide show you exactly how to enable to Carousel Addon for your slider and you can even see a demo of the addon in action </a><a href="https://soliloquywp.com/carousel-slider-demo/">here</a>! </p></div></div></div></div><!-- .wpforms-field-container --><div class="wpforms-submit-container" ><input type="hidden" name="wpforms[id]" value="631993"><input type="hidden" name="page_title" value="Support"><input type="hidden" name="page_url" value="https://soliloquywp.com/members-area/support/"><input type="hidden" name="page_id" value="322078"><input type="hidden" name="wpforms[post_id]" value="322078"><button type="submit" name="wpforms[submit]" id="wpforms-submit-631993" class="wpforms-submit" data-alt-text="Sending..." data-submit-text="Submit" aria-live="assertive" value="wpforms-submit">Submit</button><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2026%2026'%3E%3C/svg%3E" class="wpforms-submit-spinner" style="display: none;" width="26" height="26" alt="Loading" data-lazy-src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg"><noscript><img src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg" class="wpforms-submit-spinner" style="display: none;" width="26" height="26" alt="Loading"></noscript></div></form></div> <!-- .wpforms-container --> </article> </div> </section> </main> <!-- Footer --> <footer id="footer"> <div class="container"> <!-- Widgets --> <aside> <ul class="column column-1"> <li id="nav_menu-1" class="widget widget_nav_menu"><h4 class="widgettitle">Company</h4><div class="menu-company-container"><ul id="menu-company" class="menu"><li id="menu-item-322113" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322113"><a href="https://soliloquywp.com/about-us/">About Us</a></li> <li id="menu-item-322107" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322107"><a href="https://soliloquywp.com/contact/">Contact</a></li> <li id="menu-item-322105" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322105"><a href="https://soliloquywp.com/affiliates/">Affiliates</a></li> <li id="menu-item-322106" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322106"><a href="https://soliloquywp.com/blog/">Blog</a></li> <li id="menu-item-428568" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-428568"><a href="https://soliloquywp.com/demo/">Demo</a></li> <li id="menu-item-428567" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-428567"><a href="https://soliloquywp.com/pricing/">Plans & Pricing</a></li> </ul></div></li> </ul> <ul class="column column-2"> <li id="nav_menu-2" class="widget widget_nav_menu"><h4 class="widgettitle">Top Features</h4><div class="menu-top-features-1-container"><ul id="menu-top-features-1" class="menu"><li id="menu-item-322116" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-322116"><a href="https://soliloquywp.com/addons/featured-content/">Featured Content Slider</a></li> <li id="menu-item-322115" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-322115"><a href="https://soliloquywp.com/addons/woocommerce-addon/">WooCommerce Slider</a></li> <li id="menu-item-322117" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-322117"><a href="https://soliloquywp.com/addons/carousel/">Carousel Slider</a></li> <li id="menu-item-322118" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-322118"><a href="https://soliloquywp.com/addons/lightbox/">Lightbox Slider</a></li> <li id="menu-item-428572" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-428572"><a href="https://soliloquywp.com/addons/thumbnails/">Thumbnails Slider</a></li> <li id="menu-item-322114" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-322114"><a href="https://soliloquywp.com/addons/dynamic/">Dynamic Slider</a></li> <li id="menu-item-428566" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-428566"><a href="https://soliloquywp.com/addons/pdf/">PDF Slider Addon</a></li> <li id="menu-item-428573" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-428573"><a href="https://soliloquywp.com/addons/themes/">Slider Themes</a></li> <li id="menu-item-428574" class="menu-item menu-item-type-post_type menu-item-object-addons menu-item-428574"><a href="https://soliloquywp.com/addons/instagram/">Instagram Slider</a></li> </ul></div></li> </ul> <ul class="column column-3"> <li id="nav_menu-3" class="widget widget_nav_menu"><h4 class="widgettitle">Slider Demos</h4><div class="menu-demos-container"><ul id="menu-demos" class="menu"><li id="menu-item-342223" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342223"><a href="https://soliloquywp.com/demo/carousel-slider-demo/">Carousel Slider</a></li> <li id="menu-item-342222" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342222"><a href="https://soliloquywp.com/demo/featured-content-slider-demo/">Featured Content Slider</a></li> <li id="menu-item-342224" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342224"><a href="https://soliloquywp.com/demo/lightbox-slider-demo/">Lightbox Slider</a></li> <li id="menu-item-342228" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342228"><a href="https://soliloquywp.com/demo/video-slider-demo/">Video Slider</a></li> <li id="menu-item-342264" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342264"><a href="https://soliloquywp.com/demo/slider-with-captions-demo/">Slider with Captions</a></li> <li id="menu-item-342241" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342241"><a href="https://soliloquywp.com/demo/slider-transition-effects-demo/">Slider with Transition Effects</a></li> <li id="menu-item-342263" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342263"><a href="https://soliloquywp.com/demo/slider-with-thumbnails-demo/">Slider with Thumbnails</a></li> <li id="menu-item-342262" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342262"><a href="https://soliloquywp.com/demo/instagram-slider-demo/">Instagram Slider</a></li> <li id="menu-item-342265" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-342265"><a href="https://soliloquywp.com/demo/slider-themes-demo/">Slider Themes Demo</a></li> <li id="menu-item-347511" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-347511"><a href="https://soliloquywp.com/demo/html-slider-demo/">Custom HTML Slider Demo</a></li> </ul></div></li> </ul> <ul class="column column-4"> <li id="nav_menu-6" class="widget widget_nav_menu"><h4 class="widgettitle">Our Brands</h4><div class="menu-our-brands-container"><ul id="menu-our-brands" class="menu"><li id="menu-item-428560" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-428560"><a title="WordPress Photo and Video Gallery plugin" target="_blank" rel="noopener" href="http://enviragallery.com/">Envira Gallery</a></li> </ul></div></li> <li class="widget widget_social panel panel-secondary"> <div class="panel-content"> <h4 class="widgettitle">Connect With Us</h4> <ul> <li class="facebook"> <a href="https://www.facebook.com/soliloquywp" title="Facebook" target="_blank" class="facebook"> Facebook </a> </li> <li class="twitter"> <a href="https://twitter.com/soliloquywp" title="Twitter" target="_blank" class="twitter"> Twitter </a> </li> <li class="youtube"> <a href="https://www.youtube.com/@SoliloquySlider" title="YouTube" target="_blank" class="youtube"> YouTube </a> </li> </ul> </div> </li> <li id="block-3" class="widget widget_block"><a href="https://www.wpbeginner.com/solutions/soliloquy/" target="_blank" rel="noopener"><img decoding="async" width="480" height="86" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20480%2086'%3E%3C/svg%3E" alt="WPBeginner verified" class="wp-image-637661" data-lazy-srcset="https://soliloquywp.com/wp-content/uploads/2025/01/wpb-verified.png 480w, https://soliloquywp.com/wp-content/uploads/2025/01/wpb-verified.png 300w" data-lazy-sizes="(max-width: 480px) 100vw, 480px" data-lazy-src="https://soliloquywp.com/wp-content/uploads/2025/01/wpb-verified.png"><noscript><img decoding="async" width="480" height="86" src="https://soliloquywp.com/wp-content/uploads/2025/01/wpb-verified.png" alt="WPBeginner verified" class="wp-image-637661" srcset="https://soliloquywp.com/wp-content/uploads/2025/01/wpb-verified.png 480w, https://soliloquywp.com/wp-content/uploads/2025/01/wpb-verified.png 300w" sizes="(max-width: 480px) 100vw, 480px"></noscript></a></li> </ul> <ul class="column column-5"> <li id="nav_menu-4" class="widget widget_nav_menu"><h4 class="widgettitle">Helpful Links</h4><div class="menu-helpful-links-container"><ul id="menu-helpful-links" class="menu"><li id="menu-item-322102" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322102"><a href="https://soliloquywp.com/login/">Login</a></li> <li id="menu-item-322103" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-322078 current_page_item menu-item-322103"><a href="https://soliloquywp.com/members-area/support/" aria-current="page">Support</a></li> <li id="menu-item-322162" class="menu-item menu-item-type-post_type_archive menu-item-object-soliloquy_docs menu-item-322162"><a href="https://soliloquywp.com/docs/">Documentation</a></li> <li id="menu-item-428569" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-428569"><a title="How to choose the best WordPress hosting" target="_blank" rel="noopener" href="http://www.wpbeginner.com/wordpress-hosting/">WordPress Hosting</a></li> <li id="menu-item-428570" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-428570"><a title="How to make a website (step by step)" target="_blank" rel="noopener" href="http://www.wpbeginner.com/guides/">Make a Website</a></li> </ul></div></li> </ul> </aside> </div> <!-- Copyright --> <div id="footer-info" class="container"> <div class="left"> <p class="copyright"> Copyright © 2025 SoliloquyWP, LLC. All rights reserved. </p> <p class="copyright">The WordPress庐 trademark is the intellectual property of the WordPress Foundation. Uses of the WordPress庐, names in this website are for identification purposes only and do not imply an endorsement by WordPress Foundation. Soliloquy is not endorsed or owned by, or affiliated with, the WordPress Foundation</p> <nav> <ul id="menu-footer-copyright" class="list-inline"><li id="menu-item-322111" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322111"><a href="https://soliloquywp.com/terms-and-conditions/">Terms of Service</a></li> <li id="menu-item-322110" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-322110"><a href="https://soliloquywp.com/privacy-policy/">Privacy Policy</a></li> <li id="menu-item-637180" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-637180"><a href="https://soliloquywp.com/application-privacy-policy/">Application Privacy Policy</a></li> <li id="menu-item-322112" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-322112"><a href="https://soliloquywp.com/sitemap_index.xml">Sitemap</a></li> </ul> </nav> </div> <img class="protected right" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" data-lazy-src="https://soliloquywp.com/wp-content/themes/soliloquy-v4/assets/images/edd/verisign@2x.png" /><noscript><img class="protected right" src="https://soliloquywp.com/wp-content/themes/soliloquy-v4/assets/images/edd/verisign@2x.png" /></noscript> </div> </footer> <script> WebFontConfig = { google: { families: [ 'Source+Sans+Pro:400,300,600:latin' ] } }; (function() { var wf = document.createElement('script'); wf.src = 'https://ajax.googleapis.com/ajax/libs/webfont/1/webfont.js'; wf.type = 'text/javascript'; wf.async = 'true'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(wf, s); })();</script><script type="text/javascript" src="https://soliloquywp.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="text/javascript" id="drip-js-extra"> /* <![CDATA[ */ var drip = {"tag_prefix":"soliloquy","checkout_url":"https:\/\/soliloquywp.com\/checkout\/?nocache=true"}; var drip = {"tag_prefix":"soliloquy","checkout_url":"https:\/\/soliloquywp.com\/checkout\/?nocache=true"}; /* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/mu-plugins/envira-core-v2/assets/js/drip.min.js?ver=1.0.0" id="drip-js"></script> <script type="text/javascript" id="soliloquy-app-js-extra"> /* <![CDATA[ */ var soliloquy_theme = {"ajax":"https:\/\/soliloquywp.com\/wp-admin\/admin-ajax.php","nonce":"c1ea7ce303","searching_for":"Searching for ","search_loading":"Loading...","confirm_cancel":"You are about to cancel your {plan name} subscription. You will lose access to support and updates once your subscription expires. Are you sure you want to continue?","search_no_results":"No docs found"}; /* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/themes/soliloquy-v4/assets/js/min/app-min.js?ver=4.0.4" id="soliloquy-app-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/google-analytics-premium/assets/js/frontend-gtag.min.js?ver=9.2.1" id="monsterinsights-frontend-script-js" async="async" data-wp-strategy="async"></script> <script data-cfasync="false" data-wpfc-render="false" type="text/javascript" id='monsterinsights-frontend-script-js-extra'>/* <![CDATA[ */ var monsterinsights_frontend = {"js_events_tracking":"true","download_extensions":"doc,pdf,ppt,zip,xls,docx,pptx,xlsx","inbound_paths":"[{\"path\":\"\\\/go\\\/\",\"label\":\"affiliate\"},{\"path\":\"\\\/recommend\\\/\",\"label\":\"affiliate\"}]","home_url":"https:\/\/soliloquywp.com","hash_tracking":"false","v4_id":"G-QGXP3ERL6E"};/* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/coblocks/dist/js/coblocks-animation.js?ver=3.1.13" id="coblocks-animation-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/coblocks/dist/js/vendors/tiny-swiper.js?ver=3.1.13" id="coblocks-tiny-swiper-js"></script> <script type="text/javascript" id="coblocks-tinyswiper-initializer-js-extra"> /* <![CDATA[ */ var coblocksTinyswiper = {"carouselPrevButtonAriaLabel":"Previous","carouselNextButtonAriaLabel":"Next","sliderImageAriaLabel":"Image"}; /* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/coblocks/dist/js/coblocks-tinyswiper-initializer.js?ver=3.1.13" id="coblocks-tinyswiper-initializer-js"></script> <script type="text/javascript" id="edd-ajax-js-extra"> /* <![CDATA[ */ var edd_scripts = {"ajaxurl":"https:\/\/soliloquywp.com\/wp-admin\/admin-ajax.php","position_in_cart":"","has_purchase_links":"0","already_in_cart_message":"You have already added this item to your cart","empty_cart_message":"Your cart is empty","loading":"Loading","select_option":"Please select an option","is_checkout":"0","default_gateway":"stripe","redirect_to_checkout":"1","checkout_page":"https:\/\/soliloquywp.com\/checkout\/?nocache=true","permalinks":"1","quantities_enabled":"","taxes_enabled":"0","current_page":"322078"}; /* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/easy-digital-downloads-pro/assets/js/edd-ajax.js?ver=3.3.6.1" id="edd-ajax-js"></script> <script>(function(d){var s=d.createElement("script");s.type="text/javascript";s.src="https://a.omappapi.com/app/js/api.min.js";s.async=true;s.id="omapi-script";d.getElementsByTagName("head")[0].appendChild(s);})(document);</script><script type="text/javascript" id="eg-cancel-js-extra"> /* <![CDATA[ */ var egCancelSurvery = {"ajax":"https:\/\/soliloquywp.com\/wp-admin\/admin-ajax.php","nonce":"8fcbed20e7","accountUrl":"https:\/\/soliloquywp.com\/members-area\/?cancellation-survey=1","form_ids":{"choose_reason":631833},"confirm_page_url":"https:\/\/soliloquywp.com\/members-area\/?cancellation-survey=2"}; /* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/themes/soliloquy-v4/assets/js/min/cancel-min.js" id="eg-cancel-js"></script> <script type="text/javascript" src="https://js.stripe.com/v3/?ver=v3" id="sandhills-stripe-js-v3-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wp-rocket/assets/js/heartbeat.js?ver=3.15.9" id="heartbeat-js"></script> <script> var shareasaleSSCID=shareasaleGetParameterByName("sscid");function shareasaleSetCookie(e,a,r,s,t){if(e&&a){var o,n=s?"; path="+s:"",i=t?"; domain="+t:"",l="";r&&((o=new Date).setTime(o.getTime()+r),l="; expires="+o.toUTCString()),document.cookie=e+"="+a+l+n+i}}function shareasaleGetParameterByName(e,a){a||(a=window.location.href),e=e.replace(/[\[\]]/g,"\\$&");var r=new RegExp("[?&]"+e+"(=([^&#]*)|&|#|$)").exec(a);return r?r[2]?decodeURIComponent(r[2].replace(/\+/g," ")):"":null}shareasaleSSCID&&shareasaleSetCookie("shareasaleSSCID",shareasaleSSCID,94670778e4,"/"); </script> <style>.edd-js-none .edd-has-js, .edd-js .edd-no-js, body.edd-js input.edd-no-js { display: none; }</style> <script>/* <![CDATA[ */(function(){var c = document.body.classList;c.remove('edd-js-none');c.add('edd-js');})();/* ]]> */</script> <!-- Drip --> <script type="text/javascript"> var _dcq = _dcq || []; var _dcs = _dcs || {}; _dcs.account = '2509708'; window.onload = function () { var dc = document.createElement( 'script' ); dc.type = 'text/javascript'; dc.async = true; dc.src = '//tag.getdrip.com/2509708.js'; var s = document.getElementsByTagName( 'script' )[0]; s.parentNode.insertBefore( dc, s ); } </script> <!-- end Drip --> <!-- This site is converting visitors into subscribers and customers with OptinMonster - https://optinmonster.com :: Campaign Title: 11/23 Exit Intent Popup --> <script>(function(d,u,ac){var s=d.createElement('script');s.type='text/javascript';s.src='https://a.omappapi.com/app/js/api.min.js';s.async=true;s.dataset.user=u;s.dataset.campaign=ac;d.getElementsByTagName('head')[0].appendChild(s);})(document,40288,'zkejc5adl7ar5aqlrlwy');</script> <!-- / OptinMonster --><script type="text/javascript"> /* MonsterInsights Scroll Tracking */ if ( typeof(jQuery) !== 'undefined' ) { jQuery( document ).ready(function(){ function monsterinsights_scroll_tracking_load() { if ( ( typeof(__gaTracker) !== 'undefined' && __gaTracker && __gaTracker.hasOwnProperty( "loaded" ) && __gaTracker.loaded == true ) || ( typeof(__gtagTracker) !== 'undefined' && __gtagTracker ) ) { (function(factory) { factory(jQuery); }(function($) { /* Scroll Depth */ "use strict"; var defaults = { percentage: true }; var $window = $(window), cache = [], scrollEventBound = false, lastPixelDepth = 0; /* * Plugin */ $.scrollDepth = function(options) { var startTime = +new Date(); options = $.extend({}, defaults, options); /* * Functions */ function sendEvent(action, label, scrollDistance, timing) { if ( 'undefined' === typeof MonsterInsightsObject || 'undefined' === typeof MonsterInsightsObject.sendEvent ) { return; } var paramName = action.toLowerCase(); var fieldsArray = { send_to: 'G-QGXP3ERL6E', non_interaction: true }; fieldsArray[paramName] = label; if (arguments.length > 3) { fieldsArray.scroll_timing = timing MonsterInsightsObject.sendEvent('event', 'scroll_depth', fieldsArray); } else { MonsterInsightsObject.sendEvent('event', 'scroll_depth', fieldsArray); } } function calculateMarks(docHeight) { return { '25%' : parseInt(docHeight * 0.25, 10), '50%' : parseInt(docHeight * 0.50, 10), '75%' : parseInt(docHeight * 0.75, 10), /* Cushion to trigger 100% event in iOS */ '100%': docHeight - 5 }; } function checkMarks(marks, scrollDistance, timing) { /* Check each active mark */ $.each(marks, function(key, val) { if ( $.inArray(key, cache) === -1 && scrollDistance >= val ) { sendEvent('Percentage', key, scrollDistance, timing); cache.push(key); } }); } function rounded(scrollDistance) { /* Returns String */ return (Math.floor(scrollDistance/250) * 250).toString(); } function init() { bindScrollDepth(); } /* * Public Methods */ /* Reset Scroll Depth with the originally initialized options */ $.scrollDepth.reset = function() { cache = []; lastPixelDepth = 0; $window.off('scroll.scrollDepth'); bindScrollDepth(); }; /* Add DOM elements to be tracked */ $.scrollDepth.addElements = function(elems) { if (typeof elems == "undefined" || !$.isArray(elems)) { return; } $.merge(options.elements, elems); /* If scroll event has been unbound from window, rebind */ if (!scrollEventBound) { bindScrollDepth(); } }; /* Remove DOM elements currently tracked */ $.scrollDepth.removeElements = function(elems) { if (typeof elems == "undefined" || !$.isArray(elems)) { return; } $.each(elems, function(index, elem) { var inElementsArray = $.inArray(elem, options.elements); var inCacheArray = $.inArray(elem, cache); if (inElementsArray != -1) { options.elements.splice(inElementsArray, 1); } if (inCacheArray != -1) { cache.splice(inCacheArray, 1); } }); }; /* * Throttle function borrowed from: * Underscore.js 1.5.2 * http://underscorejs.org * (c) 2009-2013 Jeremy Ashkenas, DocumentCloud and Investigative Reporters & Editors * Underscore may be freely distributed under the MIT license. */ function throttle(func, wait) { var context, args, result; var timeout = null; var previous = 0; var later = function() { previous = new Date; timeout = null; result = func.apply(context, args); }; return function() { var now = new Date; if (!previous) previous = now; var remaining = wait - (now - previous); context = this; args = arguments; if (remaining <= 0) { clearTimeout(timeout); timeout = null; previous = now; result = func.apply(context, args); } else if (!timeout) { timeout = setTimeout(later, remaining); } return result; }; } /* * Scroll Event */ function bindScrollDepth() { scrollEventBound = true; $window.on('scroll.scrollDepth', throttle(function() { /* * We calculate document and window height on each scroll event to * account for dynamic DOM changes. */ var docHeight = $(document).height(), winHeight = window.innerHeight ? window.innerHeight : $window.height(), scrollDistance = $window.scrollTop() + winHeight, /* Recalculate percentage marks */ marks = calculateMarks(docHeight), /* Timing */ timing = +new Date - startTime; checkMarks(marks, scrollDistance, timing); }, 500)); } init(); }; /* UMD export */ return $.scrollDepth; })); jQuery.scrollDepth(); } else { setTimeout(monsterinsights_scroll_tracking_load, 200); } } monsterinsights_scroll_tracking_load(); }); } /* End MonsterInsights Scroll Tracking */ </script> <script type="text/javascript"> var zkejc5adl7ar5aqlrlwy_shortcode = true; </script> <link rel='stylesheet' id='wpforms-layout-css' href='https://soliloquywp.com/wp-content/plugins/wpforms/assets/pro/css/fields/layout.min.css?ver=1.9.2.1' type='text/css' media='all' /> <link rel='stylesheet' id='wpforms-layout-screen-big-css' href='https://soliloquywp.com/wp-content/plugins/wpforms/assets/pro/css/fields/layout-screen-big.min.css?ver=1.9.2.1' type='text/css' media='(min-width: 601px)' /> <link rel='stylesheet' id='wpforms-layout-screen-small-css' href='https://soliloquywp.com/wp-content/plugins/wpforms/assets/pro/css/fields/layout-screen-small.min.css?ver=1.9.2.1' type='text/css' media='(max-width: 600px)' /> <link rel='stylesheet' id='wpforms-dropzone-css' href='https://soliloquywp.com/wp-content/plugins/wpforms/assets/pro/css/dropzone.min.css?ver=5.9.3' type='text/css' media='all' /> <link rel='stylesheet' id='wpforms-classic-base-css' href='https://soliloquywp.com/wp-content/plugins/wpforms/assets/css/frontend/classic/wpforms-base.min.css?ver=1.9.2.1' type='text/css' media='all' /> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/optinmonster/assets/dist/js/helper.min.js?ver=2.16.8" id="optinmonster-wp-helper-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/js/frontend/wpforms.min.js?ver=1.9.2.1" id="wpforms-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/pro/js/frontend/conditional-logic-fields.min.js?ver=1.9.2.1" id="wpforms-builder-conditionals-js"></script> <script type="text/javascript" id="wpforms-dropzone-js-extra"> /* <![CDATA[ */ var wpforms_file_upload = {"url":"https:\/\/soliloquywp.com\/wp-admin\/admin-ajax.php","errors":{"default_error":"Something went wrong, please try again.","file_not_uploaded":"This file was not uploaded.","file_limit":"File uploads exceed the maximum number allowed ({fileLimit}).","file_extension":"File type is not allowed.","file_size":"File exceeds the max size allowed.","post_max_size":"File exceeds the upload limit allowed (8 MB)."},"loading_message":"File upload is in progress. Please submit the form once uploading is completed."}; /* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/pro/lib/dropzone.min.js?ver=5.9.3" id="wpforms-dropzone-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-includes/js/underscore.min.js?ver=1.13.4" id="underscore-js"></script> <script type="text/javascript" id="wp-util-js-extra"> /* <![CDATA[ */ var _wpUtilSettings = {"ajax":{"url":"\/wp-admin\/admin-ajax.php"}}; /* ]]> */ </script> <script type="text/javascript" src="https://soliloquywp.com/wp-includes/js/wp-util.min.js?ver=6.5.4" id="wp-util-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/pro/js/frontend/fields/file-upload.es5.min.js?ver=1.9.2.1" id="wpforms-file-upload-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/lib/jquery.validate.min.js?ver=1.21.0" id="wpforms-validation-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/lib/mailcheck.min.js?ver=1.1.2" id="wpforms-mailcheck-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/lib/punycode.min.js?ver=1.0.0" id="wpforms-punycode-js"></script> <script type="text/javascript" src="https://soliloquywp.com/wp-content/plugins/wpforms/assets/js/share/utils.min.js?ver=1.9.2.1" id="wpforms-generic-utils-js"></script> <script type='text/javascript'> /* <![CDATA[ */ var wpforms_settings = {"val_required":"This field is required.","val_email":"Please enter a valid email address.","val_email_suggestion":"Did you mean {suggestion}?","val_email_suggestion_title":"Click to accept this suggestion.","val_email_restricted":"This email address is not allowed.","val_number":"Please enter a valid number.","val_number_positive":"Please enter a valid positive number.","val_minimum_price":"Amount entered is less than the required minimum.","val_confirm":"Field values do not match.","val_checklimit":"You have exceeded the number of allowed selections: {#}.","val_limit_characters":"{count} of {limit} max characters.","val_limit_words":"{count} of {limit} max words.","val_recaptcha_fail_msg":"reCAPTCHA verification failed, please try again later.","val_turnstile_fail_msg":"Cloudflare Turnstile verification failed, please try again later.","val_inputmask_incomplete":"Please fill out the field in required format.","uuid_cookie":"1","locale":"en","country":"","country_list_label":"Country list","wpforms_plugin_url":"https:\/\/soliloquywp.com\/wp-content\/plugins\/wpforms\/","gdpr":"","ajaxurl":"https:\/\/soliloquywp.com\/wp-admin\/admin-ajax.php","mailcheck_enabled":"1","mailcheck_domains":[],"mailcheck_toplevel_domains":["dev"],"is_ssl":"1","currency_code":"USD","currency_thousands":",","currency_decimals":"2","currency_decimal":".","currency_symbol":"$","currency_symbol_pos":"left","val_requiredpayment":"Payment is required.","val_creditcard":"Please enter a valid credit card number.","val_post_max_size":"The total size of the selected files {totalSize} MB exceeds the allowed limit {maxSize} MB.","val_time12h":"Please enter time in 12-hour AM\/PM format (eg 8:45 AM).","val_time24h":"Please enter time in 24-hour format (eg 22:45).","val_time_limit":"Please enter time between {minTime} and {maxTime}.","val_url":"Please enter a valid URL.","val_fileextension":"File type is not allowed.","val_filesize":"File exceeds max size allowed. File was not uploaded.","post_max_size":"8388608","error_updating_token":"Error updating token. Please try again or contact support if the issue persists.","network_error":"Network error or server is unreachable. Check your connection or try again later.","token_cache_lifetime":"86400","hn_data":[],"val_password_strength":"A stronger password is required. Consider using upper and lower case letters, numbers, and symbols.","val_phone":"Please enter a valid phone number.","entry_preview_iframe_styles":["https:\/\/soliloquywp.com\/wp-includes\/js\/tinymce\/skins\/lightgray\/content.min.css?ver=6.5.4","https:\/\/soliloquywp.com\/wp-includes\/css\/dashicons.min.css?ver=6.5.4","https:\/\/soliloquywp.com\/wp-includes\/js\/tinymce\/skins\/wordpress\/wp-content.css?ver=6.5.4","https:\/\/soliloquywp.com\/wp-content\/plugins\/wpforms\/assets\/pro\/css\/fields\/richtext\/editor-content.min.css"]} /* ]]> */ </script> <script type='text/javascript'> /* <![CDATA[ */ var wpforms_conditional_logic = {"631993":{"35":{"logic":[[{"field":"18","operator":"==","value":"Account","type":"radio"}]],"action":"show"},"20":{"logic":[[{"field":"18","operator":"==","value":"Feature Request","type":"radio"}]],"action":"show"},"28":{"logic":[[{"field":"18","operator":"==","value":"Technical issue or bug","type":"radio"}]],"action":"show"},"39":{"logic":[[{"field":"28","operator":"==","value":"2.6.12","type":"text"},{"field":"28","operator":"!e","type":"text"}]],"action":"show"},"40":{"logic":[[{"field":"28","operator":"!=","value":"2.6.12","type":"text"},{"field":"28","operator":"!e","type":"text"}]],"action":"show"},"29":{"logic":[[{"field":"18","operator":"==","value":"Technical issue or bug","type":"radio"}]],"action":"show"},"21":{"logic":[[{"field":"18","operator":"==","value":"Technical issue or bug","type":"radio"}]],"action":"show"},"22":{"logic":[[{"field":"21","operator":"==","value":"I will provide access by creating a temporary administrator user account","type":"radio"}],[{"field":"21","operator":"==","value":"I will provide access by sharing my own administrator user account","type":"radio"}]],"action":"show"},"23":{"logic":[[{"field":"21","operator":"==","value":"I will not or cannot provide access","type":"radio"}]],"action":"show"},"3":{"logic":[[{"field":"18","operator":"==","value":"Technical issue or bug","type":"radio"}]],"action":"show"},"30":{"logic":[[{"field":"21","operator":"==","value":"I will provide access by creating a temporary administrator user account","type":"radio"}],[{"field":"21","operator":"==","value":"I will provide access by sharing my own administrator user account","type":"radio"}]],"action":"show"},"32":{"logic":[[{"field":"21","operator":"==","value":"I will provide access by creating a temporary administrator user account","type":"radio"}],[{"field":"21","operator":"==","value":"I will provide access by sharing my own administrator user account","type":"radio"}]],"action":"show"},"33":{"logic":[[{"field":"21","operator":"==","value":"I will provide access by creating a temporary administrator user account","type":"radio"}],[{"field":"21","operator":"==","value":"I will provide access by sharing my own administrator user account","type":"radio"}]],"action":"show"},"34":{"logic":[[{"field":"21","operator":"==","value":"I will provide access by creating a temporary administrator user account","type":"radio"}],[{"field":"21","operator":"==","value":"I will provide access by sharing my own administrator user account","type":"radio"}]],"action":"show"},"12":{"logic":[[{"field":"18","operator":"==","value":"Technical issue or bug","type":"radio"}]],"action":"show"},"36":{"logic":[[{"field":"7","operator":"c","value":"mobile","type":"textarea"},{"field":"7","operator":"c","value":"links","type":"textarea"}]],"action":"show"},"37":{"logic":[[{"field":"7","operator":"c","value":"dynamic","type":"textarea"}]],"action":"show"},"38":{"logic":[[{"field":"7","operator":"c","value":"carousel","type":"textarea"}]],"action":"show"}}} /* ]]> */ </script> <script type="text/javascript"> jQuery('.soliloquy-container').removeClass('no-js'); </script> <script type="text/javascript">var omapi_localized = { ajax: 'https://soliloquywp.com/wp-admin/admin-ajax.php?optin-monster-ajax-route=1', nonce: '3dca2a3e28', slugs: {"zkejc5adl7ar5aqlrlwy":{"slug":"zkejc5adl7ar5aqlrlwy","mailpoet":false}} };</script> <script type="text/javascript">var omapi_data = {"object_id":322078,"object_key":"page","object_type":"post","term_ids":[],"wp_json":"https:\/\/soliloquywp.com\/wp-json","wc_active":false,"edd_active":true,"nonce":"5d7b59f88e","edd":{"discounts":[],"quantity":0,"subtotal":"0.00","total":0,"items":[],"customer":null}};</script> <script>window.lazyLoadOptions=[{elements_selector:"img[data-lazy-src],.rocket-lazyload",data_src:"lazy-src",data_srcset:"lazy-srcset",data_sizes:"lazy-sizes",class_loading:"lazyloading",class_loaded:"lazyloaded",threshold:300,callback_loaded:function(element){if(element.tagName==="IFRAME"&&element.dataset.rocketLazyload=="fitvidscompatible"){if(element.classList.contains("lazyloaded")){if(typeof window.jQuery!="undefined"){if(jQuery.fn.fitVids){jQuery(element).parent().fitVids()}}}}}},{elements_selector:".rocket-lazyload",data_src:"lazy-src",data_srcset:"lazy-srcset",data_sizes:"lazy-sizes",class_loading:"lazyloading",class_loaded:"lazyloaded",threshold:300,}];window.addEventListener('LazyLoad::Initialized',function(e){var lazyLoadInstance=e.detail.instance;if(window.MutationObserver){var observer=new MutationObserver(function(mutations){var image_count=0;var iframe_count=0;var rocketlazy_count=0;mutations.forEach(function(mutation){for(var i=0;i<mutation.addedNodes.length;i++){if(typeof mutation.addedNodes[i].getElementsByTagName!=='function'){continue} if(typeof mutation.addedNodes[i].getElementsByClassName!=='function'){continue} images=mutation.addedNodes[i].getElementsByTagName('img');is_image=mutation.addedNodes[i].tagName=="IMG";iframes=mutation.addedNodes[i].getElementsByTagName('iframe');is_iframe=mutation.addedNodes[i].tagName=="IFRAME";rocket_lazy=mutation.addedNodes[i].getElementsByClassName('rocket-lazyload');image_count+=images.length;iframe_count+=iframes.length;rocketlazy_count+=rocket_lazy.length;if(is_image){image_count+=1} if(is_iframe){iframe_count+=1}}});if(image_count>0||iframe_count>0||rocketlazy_count>0){lazyLoadInstance.update()}});var b=document.getElementsByTagName("body")[0];var config={childList:!0,subtree:!0};observer.observe(b,config)}},!1)</script><script data-no-minify="1" async src="https://soliloquywp.com/wp-content/plugins/wp-rocket/assets/js/lazyload/17.8.3/lazyload.min.js"></script> </body> </html>