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Earth’s Favorite™ Help Center.
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<!-- OSANO --> <script src="https://cmp.osano.com/6olWrSUgjwm22AaX/372bb63a-665a-42c9-a183-01d51d7b3978/osano.js"></script> <style>.osano-cm-widget{display: none;}.osano-cm-dialog{padding:0.75em 1.25em;}.osano-cm-content{margin-botton:0}.osano-cm-message{padding-bottom:1em;}.footer-manage-cookie-prefs:hover{cursor:pointer;text-decoration: underline;"</style> <title>Earth’s Favorite™ Help Center.</title> <meta name="description" content="Whether you need help finding the perfect item, the right fit, need help with an order, or just want to say hello, we’re here for you."/> <meta name="keywords" content=""/> <meta itemprop="name" content="Earth’s Favorite™ Help Center."/> <meta itemprop="url" content="https://wearpact.com/help-center"/> <meta itemprop="image" content=""/> <meta property="og:type" content="website"/> <meta property="og:site_name" content="Wear PACT"/> <meta property="og:title" content="Earth’s Favorite™ Help Center."/> <meta property="og:description" name="description" 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class="site-headline-message-content globale-hide"></div><div class="site-headline-message-content-globale globale-show pt-1 pl-2 pl-md-0 text-left text-md-center"><div id="GlobaleFreeShippingBannerContainer"></div></div><div data-ge-shippingswitcher-flag></div></div></div></div></div></div></div><div id="pactV2_header"></div><!-- OUTER WRAPPER --> <main id="outer-wrapper" class="outer-wrapper"> <!-- CONTENT WRAPPER INJECTION --> <div id="content-wrapper" class="content-wrapper pactV2_customer"> <div class="dropdown-wrapper hidden-md-up"> <div class="dropdown-col"> <div class="dropdown"> <button class="btn btn-secondary dropdown-toggle disable-right-border" type="button" id="dropdown-resource-menu" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> help center </button> <div class="dropdown-menu" aria-labelledby="dropdown-resource-menu"> <a class="dropdown-item" href="/customer/profile">account profile</a> <a class="dropdown-item" href="/customer/credits">my credits</a> <a class="dropdown-item" href="/customer/addressbook">address book</a> <a class="dropdown-item" href="/customer/orders">order history</a> </div> </div> </div> </div> <div class="title"> <h1>Help Center</h1> <p>Whether you need help finding some clothing, need help with an order, or just want to say hello, we’re here for you.</p> </div> <div class="helpcenter container-fluid widget-container"> <div class="helpcenter-tile"> <span class="material-symbols-outlined symbol-extralight">assignment_return</span> <p>We want you to be happy with your PACT clothing. And, if there’s a problem, we’ll make it right!</p> <a class="order-return-link btn btn-primary mb-3" href="https://returns.wearpact.com">start a return</a> <a class="d-block" href="/shipping-returns">Shipping & Returns Policy</a> </div> <div class="helpcenter-tile"> <span class="material-symbols-outlined symbol-extralight">person_raised_hand</span> <p>Get up-to-speed on the most common questions about our clothing, company and shopping experience.</p> <a class="btn btn-primary" href="/faq">Frequently Asked Questions</a> </div> <div class="helpcenter-tile"> <span class="material-symbols-outlined symbol-extralight">record_voice_over</span> <p>Our Support Team is here to help<br /> M-Th 8am-4pm, Fr 8am-noon MDT<br /> <a href="tel:1-800-662-7228">1-800-662-7228</a></p> <div class="btn-wrap"><a class="btn btn-primary" href="/contact-us"><span class="material-symbols-outlined symbol-light">mail</span>Email</a><a class="btn btn-primary" href="tel:1-800-662-7228"><span class="material-symbols-outlined symbol-light">phone_in_talk</span>Call</a></div> </div> </div> </div> <!-- FOOTER --> <footer> <div class="container-fluid footer-wrapper px-md-4 pb-0 footer-wrapper-contained" style="max-width:100%;display:none;"> <div class="row"> <div class="col-12 col-md-6 col-xl-5 col-list"> <div class="container footer-cell py-0 px-md-4 px-4"> <div class="row py-lg-4 form-row hidden-md-up"> <div class="col-12 px-0"> <h2 class="text-notransform f24 extrabold text-left">No More FOMO</h2> <p class="text-left footer-signup-message">Get exclusive deals and always be the first to know.</p> </div> <div class="col-12 col-lg-8 px-0 mx-auto"> <form accept-charset="UTF-8" id="newsletter-signup-form"> <div id="newsletter-error" class="container alert py-0 px-0"></div> <div class="container py-0 px-0 mx-0"> <div class="row"> <div class="col-12 input-group form-group gray-bg px-0"> <input type="text" class="form-control required px-2" name="newsletter-email" name="newsletter-email" placeholder="Email Address" data-type="email" aria-label="Email" aria-autocomplete="none" autocomplete="off"> <input style class="form-control optional px-2" name="newsletter-phone" type="tel" data-type="phone" placeholder=" Mobile phone number" aria-label="mobile phone number" aria-autocomplete="none" autocomplete="off" data-inputmask="'mask': '+1 (999) 999-9999'"> <input type="hidden" name="google-captcha-response"></input> <div class="input-group-btn submit-wrapper mt-md-0"> <button type="submit" id="submit-newsletter" class="btn btn-transparent" aria-label="submit newsletter" role="button"><i class="fa fa-long-arrow-right"></i></button> </div> </div> </div> <input type="checkbox" id="sms-optin" name="sms-optin"> <label for="sms-optin">Sign up for text messages too.</label> <small class="optional">By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Pact at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply.<br> View <a href="/terms">Terms</a> & <a href="/privacy">Privacy</a>.</small> </div> </form> </div> </div> <div class="footer-divider my-3 my-md-5 hidden-md-up"></div> <div class="row py-md-4 footer-help-section"> <div class="col-12 px-0"> <h2 class="text-capitalize mb-0 mb-md-2 f24 extrabold text-left text-md-center footer-expanding">Help Please <span class="material-icons-outlined hidden-md-up">add</span></h2> <div class="footer-subsection"> <p>If you’re not happy, we’re not happy.</p> <div class = "footer-help-button-container third"> <a class="btn btn-secondary order-return-link third" href="/returns" >Returns</a> <a class="btn btn-secondary third" href="/faq">FAQ</a> <a class="btn btn-secondary third" href="/contact-us">Email Us</a> </div> <a class="footer-call-us" href="tel:1-800-662-7228"> <span class="material-icons-outlined footer-call-button">call</span> Call Us: 1-800-662-7228 </a> <p class="mb-0"> Support hours: M-Th 8am-4pm, Fr 8am-noon MST. </p> <h2 class="text-capitalize f24 extrabold mt-5">More Help</h2> <ul> <li> <a href="/shipping-returns">Shipping & Returns Policy</a> </li> <li> <a href="/giftcard">Gift Cards</a> </li> </ul> </div> </div> </div> </div> </div> <div class="footer-divider my-3 my-md-5 mx-4 col-12 hidden-md-up"></div> <div class="col-list col-12 col-md-6 col-xl-5"> <div class="container footer-cell px-4 px-0 py-0 py-md-3 my-0 my-md-4"> <div class="row form-row hidden-sm-down"> <div class="col-12 px-0"> <h2 class="text-notransform f24 extrabold">No More FOMO</h2> <p class="footer-signup-message">Get exclusive deals and always be the first to know.</p> </div> <div class="col-12 col-md-10 px-0 mx-auto"> <form accept-charset="UTF-8" class="newsletter-signup-form"> <div id="newsletter-error" class="footer container alert py-0 px-0"></div> <div class="container py-0 px-0"> <div class="row"> <div class="col-12 input-group form-group px-0"> <input type="text" class="form-control required px-2" name="newsletter-email" name="newsletter-email" placeholder="Email Address" data-type="email" aria-label="Email Address" aria-autocomplete="none" autocomplete="off"> <input style class="form-control optional px-2" name="newsletter-phone" type="tel" data-type="phone" placeholder=" Mobile phone number" aria-label="mobile phone number" aria-autocomplete="none" autocomplete="off" data-inputmask="'mask': '+1 (999) 999-9999'"> <input type="hidden" name="google-captcha-response"></input> <div class="input-group-btn submit-wrapper mt-2 mt-md-0"> <button type="submit" id="submit-newsletter" class="btn btn-transparent" aria-label="submit newsletter" role="button"><i class="fa fa-long-arrow-right"></i></button> </div> </div> </div> <input type="checkbox" id="sms-optin" name="sms-optin"> <label for="sms-optin">Sign up for text messages too.</label> <small class="optional">By submitting this form, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Pact at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply.<br> View <a href="/terms">Terms</a> & <a href="/privacy">Privacy</a>.</small> </div> </form> </div> </div> <div class="footer-divider my-3 my-md-5 mx-4 hidden-sm-down"></div> <div class="row text-capitalize footer-links-container"> <div class="col-12 col-md-5 px-0"> <h2 class="extrabold pb-0 pb-md-2 mb-0 f24 text-left footer-expanding">My Account <span class="material-icons-outlined hidden-md-up">add</span></h2> <div class="footer-subsection"> <ul> <li pt-0><a href="/customer/orders">Orders</a></li> <li><a href="https://returns.wearpact.com/" class="order-return-link">Returns & Exchanges</a></li> <li><a href="/help-center">Help Center</a></li> <li><a href="/customer/profile">Account Profile</a></li> <li><a href="/rewards/activity">My Credits</a></li> <li><a href="/customer/referrals">My Referrals</a></li> </ul> </div> </div> <div class="footer-divider my-3 my-md-5 col-12 hidden-md-up"></div> <div class="col-12 col-md-5 px-0"> <h2 class="extrabold pb-0 pb-md-2 mb-0 f24 text-left footer-expanding">Other Stuff <span class="material-icons-outlined hidden-md-up">add</span></h2> <div class="footer-subsection"> <ul> <li class="hidden-md-up"><a href="/giftcard">Gift Cards</a></li> <li><a href="/stores">Stores</a></li> <li><a href="/wholesale">Wholesale</a></li> <li><a href="https://ascend.pepperjam.com/affiliate/registration.php?refid=177210" target="_blank">Affiliates</a></li> <li><a href="/campaign/givebackbox">Give Back, Wear Forward</a></li> <li><a href="/refer-a-friend">Refer a Friend (Get $15)</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid footer-wrapper px-0 py-0 white gray-dark-bg" style="display:none;"> <div style="max-width:1320px;margin:auto;"> <div class="footer-divider bottom mx-4"></div> <ul class="py-5" style="display:flex;justify-content:center;flex-wrap:wrap;"> <li class="footer-social"><a href="https://www.instagram.com/pact/" target="_blank"><i class="fa fa-instagram f24"></i> <span>p a c t ® <div class="pipeSeparator"></div> Instagram</span></a></li> <li class="footer-social"><a href="https://facebook.com/wearpact" target="_blank"><i class="fa fa-facebook f24"></i> <span>p a c t ® <div class="pipeSeparator"></div> Facebook</span></a></li> </ul> </div> </div> <div class="container-fluid footer-bottom-wrapper text-left px-0 white gray-dark-bg" style="max-width:100%;display:none;"> <div class="row"> <!--<div class="col-12 divider my-0 px-0"></div>--> <div class="col-12 py-3 px-4"> <div class="container-fluid px-0 px-md-5" style="padding-bottom:1.25rem"> <div class="row footer-bottom-row"> <div class="my-1"> © Wear Pact, LLC <br class="hidden-sm-up"> <div class="pipeSeparator mx-2 hidden-xs-down"></div> <a class="text-notransform" href="/privacy">Privacy Policy</a> <div class="pipeSeparator mx-2"></div> <a class="text-notransform" href="/consumer-privacy-rights">Consumer Privacy Rights</a> <div class="pipeSeparator mx-2"></div> <a class="text-notransform" href="/terms">Terms of Use</a> <div class="pipeSeparator mx-2"></div> <a class="text-notransform" href="/accessibility">Accessibility</a> <div class="pipeSeparator mx-2"></div> <span class="footer-manage-cookie-prefs" onclick="event.stopPropagation(); Osano.cm.showDrawer('osano-cm-dom-info-dialog-open');">Do Not Share or Sell</span> </div> <div class="my-1"> 2045 Broadway, Suite 100, Boulder, CO, 80302 </div> </div> </div> </div> </div> </div> <div class="container-fluid footer-bottom-wrapper-checkout text-left px-0 pt-5" style="display:none;"> <div class="row"> <div class="col-12 divider my-0 px-0"></div> <div class="col-12 gray-lightest-bg"> <div class="container-fluid px-0 px-md-5"> <div class="row"> <div class="col-12"> <strong>© Wear Pact, LLC</strong><br> Call us: <a href="tel:800-662-7228">800-662-7228</a><br> <a class="text-notransform" href="/privacy">Privacy Policy</a> <span class="px-2" role="presentation">|</span><a class="text-notransform" href="/consumer-privacy-rights">Consumer Privacy Rights</a> <span class="px-2" role="presentation">|</span> <a class="text-notransform" href="/terms">Terms of Use</a> <span class="px-2" role="presentation">|</span> <a class="text-notransform" href="/accessibility">Accessibility</a> <span class="px-2">|</span> <span class="footer-manage-cookie-prefs" onclick="event.stopPropagation(); 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